Tozi Grand Cafe in Hammersmith and Fulham

I had a glass of wine and my partner a single macchiato. I was overcharged £1.50 and the wine tasted bad. This was my 2nd time there and I felt like the staff were too busy to care, not motivated and willing to offer a good customer service. Peccato...

Primera vez aquí y no volveré. Llegamos con amigos y fue un comienzo caótico, ya que éramos un grupo grande y no habían tenido nuestra mesa lista a pesar de que estábamos justo a tiempo para nuestra reserva. grupo anterior todavía sentado allí y Maitre había dicho que 'pensaban que se habían ido por ahora', pero nadie parecía decirles eso. Eso no es lo suficientemente bueno - ¿por qué no se les dijo que tenían que abandonar la mesa por x tiempo? Esa es la práctica habitual en restaurantes concurridos. Si no están funcionando a tiempo, entonces no les dejes pedir cafés, etc. cuando sepas que será con el tiempo. Siempre provoca mal la comida cuando no se les da la bienvenida a la mesa y generalmente se les hace pararse en el camino, pero realmente no mejoraron. Muchos artículos no están disponibles, ya que aparentemente están cambiando su menú y servicio adecuado en el mejor de los casos. La comida estaba bien. Pero si voy a salir a comer en grupo quiero saber si mi mesa estará lista y podremos sentarnos y disfrutar de la velada sin tener que quedarnos parados mientras otro grupo decide cuándo pueden molestarse en desalojar. No volveremos ya que hay muchas otras opciones en la zona.

La comida es fresca y sabrosa, especialmente su pasta. El personal es acogedor, por lo que es un gran lugar para disfrutar de una comida informal.

Pensé que podríamos venir a desayunar a Battersea Power Station junto con nuestro cachorro, ya que se anuncia como dog friendly. Desafortunadamente lo que experimentamos fue un hotel. Intentamos reservar una mesa con antelación, pero nos aconsejaron que fuera solo a pie. , Estábamos apurados por el tiempo, ya que esperaban que los huéspedes del hotel llenaran el café. La comida era promedio en el mejor de los casos. Para llevar es - no es el café del barrio para disfrutar de un desayuno tranquilo.

La comida era la esperada de un restaurante italiano. Sin embargo no hay prosciutto y 2 carnes en un plato de carne italiana... . Servicio - a muchos jefes y no suficientes indios (los jefes dictan y la mano de obra contratada es reprendida). Servicio de mesa - sí disponible si usted pide alguien para servirle. No te sorprendas de que nadie te pregunte cómo va tu comida. En cuanto al postre, pregunta una y otra vez: llegarás allí.

Day trip to London to visit Battersea Power Station, & booked this eatery 2-3 months in advance having viewed the online menus. Email received a few days before our visit with the same menus, & then on the day of our visit totally different with our preferred choices suddenly unavailable. Complimentary wine offered by the manager by way of apology, but add this to pretty poor service, then not the best experience. Hardworking Chef on the pass kept shouting for service, totally ignored by the waitresses engrossed in their own conversation. Would not recommend when there are so many other places close by.

The best afternoon tea in London. Excellent value, too! Great service and a delightful twist on a traditional afternoon tea.

Some of the past reviews are not about the Grand Cafe but about the coffee place next door. Rather confusing. Anyway, I am reviewing the TOZI Grand Cafe. Four of us went there for lunch following a Hot Dinners offer of 30% off food and drink. We shared olives, octopus, focaccia and prosciutto di San Daniele to start with. Two of us had the sea bream and risotto and pappardelle with boar for the other two. Between us we shared the pistachio tiramisu (one of the best I had for a long time) and the panna cotta. A bottle of Molino A Vento Fiano and double espressos - a total of £165 including service. Excellent value for the quality of the food. The service was excellent and the ambiance very pleasant indeed.

I’ve popped in with some friends out of curiosity and the staff made me immediately feel welcome! The food was lovely and the service exceeded my expectations

Tozi Gran Cafe Restaurant offers delicious dishes, excellent service, and a cozy atmosphere. Perfect for a memorable dining experience. Highly recommended!

Went to TOZI at Art ‘Otel with two business colleagues - the window tables are a strange teardrop shape so if yr a larger person it’s difficult - the tables themselves are a dark colour and look dirty and stained - our coffee was Luke warm and service overall was poor - extremely difficult to get a servers attention even to get the bill - really expected something better

Tozi Grancafe offers tasty dishes, friendly service from shan, and a cozy atmosphere. Perfect for a casual meal or special occasion.

Best service from Valerio, he made us feel so welcome. He gave us such a good service. The food was amazing Such a nice hotel ❤️

Beautiful ambiance that match the delicious menu. Great service especially from Antonio. His good humour and professionalism made the experience unique. Thank you

We arrived group of 8 at 9.15 with a reservation on a Saturday night to the staff telling us the kitchen was gong to close and we had to place our orders immediately Now this is a Saturday in London … what is the point of a large central London restaurant closing their kitchens so early Last time I will listen to Zola , he shoudl stick to football We were rushed , they wanted us out as quickly a possible . Last time I will go there thank you very much , spend my money where i am wanted . Sure there are plenty of places where I could spend 400 quid and not be hurried

Our Gang of Three - roaming Photographers - were in need of a light Lunch. By chance we fell upon this unusual but delightful Grand Cafe. Space is tight, but worth loitering for a Table. There is an adjacent Restaurant and unique Art'Otel. We all enjoyed a well loaded Sandwich in a generous offering of two sections of Baguette. Paid with excellent Coffees. Wonderful service from a delightfully typical French Maitre'd. A real character, and his staff. Do check it out. Hayling Seagoon

Had a lovely breakfast at Tozi, the atmosphere is so relaxed and the perfect place to go to start your morning. The decor is arty and gives off the feeling of a French cafe, with pastries and fresh juices lining the counter. Staff were super attentive and friendly, and I’ll definitely come back here, maybe to try food later in the day next time too.

MOUSE ALERT. I’m absolutely livid with this place. Went for dinner last week and a mouse was running around the floor during dinner. The worst part is when I raised it with the staff they knew about it and did nothing. It was still operating for dinner later that night and for breakfast the next morning. What an absolute shambles of a place! A disgrace!

Don’t think I want to go anywhere for lunch in the whole of Battersea power station. I came for the Tozi cafe next door Tozi grand cafe. The aubergine parmigiana focaccia was absolutely incredible I almost have no words. Creamy burrata, seasoned aubergine, the most delicious tomato sauce in some of the best focaccia I’ve ever had. Coffee was also excellent. Prices about average and service great. Cannot recommend enough!

This is the younger sibling of the more-established Tozi in Victoria, which I love. Sadly it still has much growing up to do. The "Grand" cafe (not really) is an unprepossessing space inside the Battersea Power Station hotel and, like many hotel restaurants, lacks atmosphere and feels somehow transitory, as hotel guests come and go, often with impatient young children in tow. That hardly makes for a calming atmosphere. The food is so-so, with some dishes replicating those of the older Tozi but with some different items. When it comes (we had a lengthy wait for ours) it is perfectly well executed but a bit uninspiring. The pasta dishes - ravioli with burrata and truffle and pappardelle with wild boar ragu' were very good however. There is a lack of Italian staff, with the energy they usually provide although the manager is Italian and kindly gave us complimentary glasses of wine to make up for the delay - a nice touch. We were here before going on to the theatre over the river and I guess if you want a quick supper or a recharge after shopping in the power station, Tozi will do the job but I wouldn't make it a destination restaurant. It does have a small bar but, again, nothing special. Price for four, including a pre-dinner drink, a good number of shared dishes and a lower end bottle of wine was £220 including service, which was just about fair. Fair - that's how id describe the whole experience.

Staying at The Art Otel for two nights. The Tozi Grand Cafe for breakfast had an exceptional choice / menu. Tozi Breakfast Offering set us up for the day ahead of a busy schedule sight seeing. A special mention for waitress called Lydia who provided an exceptional and professional customer service. Lydia greeted us each day for breakfast with an attentive and courteous manner with a welcome like meeting up with a friend. Orders were taken and efficiently served. Recommend the Chocolate Croissant which was most delicious.

Great atmosphere, delicious food and attentive staff. Definitely coming back. Very reasonable price for set lunch menu and the wine selection is spot on.

We stopped for a break after visiting the new Battersea power station shopping arena. Staff were pleasant - we had 4 small plates which were enough for lunch . Lovely meatballs/ calamari/ Burrata/ Focaccia bread and the wine was nice.

Having taken our guest for Afternoon Tea in previous years to the Ritz and the Mandarin Oriental, we thought she might enjoy what sounded like an interesting take on it in the buzzy surroundings of Battersea Power Station. We weren’t blown away by the surroundings. The staff were pleasant enough, but the “Tea” was just appalling. The English Breakfast tea was so weak we sent it back. The savoury part of the “Tea”. (on wobbly cake plates) comprised chunks of blue cheese and cream cheese, a blanket of mortadella (mortadella????), draped over a thin slice of Parma Ham, aubergine, pepper and onion focaccia, some chutney and some almost transparent bits of something I guess was supposed to be flatbread. Aghast at most of this, we ate some of the pastries. The pistachio Christmas tree was lovely, everything else was just sickly. The loos were a challenge. Three doors in a row, with puzzling signage. Made more difficult by the fact that half the “lady” on the “Ladies” door had actually fallen off which rendered the experience - well - just irritating. For just under £120 we felt ripped off. And hungry enough for us to join our family to polish off an excellent South Indian meal from Vijaya Krishna in Tooting about 3 hours later - half the price of our tea to feed 5 people!

This was my first and sadly my last visit to Tozi Grand Cafe. As a local resident, and also someone who works locally, I was hoping for good things. Whilst the food was ok, the service was terrible from start to finish. As a group of five people, I was taking my elderly mother out for dinner to celebrate here birthday. On the booking form, we were asked to inform the restaurant ion any special occasion (which we did) however there was not even a mention of her birthday on the evening. I asked if teh restaurant did a "resident's discount" as most places in aBattersea Power Station do, and the waitress confirmed that they did. It then took over 30 minutes for a waitress to take our drinks order, and she then came back ten minutes later to let us know the wine we ordered was not available. When she then came back with an alternative, she didn't ask if we wanted to taste then wine and then poured the WHOLE BOTTLE of luke warm white wine into 3 glasses and then walked off with the empty bottle. Three of us ordered the Veal Milanese to then be told it was unavailable. Our booking was for 7pm on a Saturday, so bearing in mind the menu is very limited, how on earth can an Italian restaurant not have such a staple dish. We asked for one of the dishes we ordered to be served without rocket, but that was ignored, and the dish was served with rocket, which one of our party detested. At this stage we had had enough and did not take dessert or coffee. The bill was then brought over, with no resident's discount applied, and I was then told the restaurant didn't offer this for residents contrary to what I was told when I arrived. On speaking to the manager, he made zero apology for what was a complete shambles of a meal from start to finish, combined with the worst service I have experienced ever. Extremely disappointing, and a real let down for my elderly mother. We will not be visiting again.

The food and service was spot on. My husband and I were celebrating my birthday. The only thing that let the visit down was the toilets which are situated in the foyer of the hotel. They were awful. The sink surroundings were soaking and there was so much toilet tissue on the floor. I mentioned this to my husband and he said men’s toilets were the same. Such a shame because the restaurant and staff were amazing.

Dissapointing food and service. Had the set 3 course menu and all three dishes were below average. Low knowledge of wine selection and low knowledge of how to serve. Young staff, maybe training, but then you need to inform your guests that is the case. Would not recommend a visit.

We really enjoyed Tozi. We shared some small dishes - the troife pasta, courgetti fries and aubergine parmigiana. All were delicious, huge portions and you wouldn’t tell the pasta was vegan. The service was very good and friendly, and the food and wine was extremely...

Disappointing experience, a bland meal lacking flavour (Boar ragu) despite ordering a large portion it was the size of a child's meal. The sweet a tiramisu contained no masala wine or coffee defying its description. Impression not worth the expense will not visit again.

The waiters were amazing super professional especially Adrian very attentive and knowledgeable about his job. Thank you Adrian for making our time enjoyable

I find the restaurant very beautifully decorated and clean. The staff were very friendly and accommodating. We shared a burata with tomatoes and basil for starter and it was perfect. The stone bass, as main, was very fresh and delicious. The bass had a perfectly...

We'd done the Lift 109 and so to lunch. This place a bit on the edge of the new Battersea Power Station development but a lovely restaurant and we had a lovely table in the window. The baked scallops were lovely, the Zucchini fritti a...

We booked an early evening table for 4 female family members that were looking for great wine, interesting food and a long and leisurely catch up. This place was perfect. We ordered an array of delicious tapas dishes (the octopus and scallops were stars!) and...

Just returned from lunch at Tozi Grand Cafe. Lovely modern decor in the Art Hotel and excellent air conditioning on a very hot day. The all day menu is wide ranging with plenty of "starter plates" which people can mix and match. The main courses...

We stumbled into Battersea Power Station area looking for lunch, we spotted Tozi and thought we would give it a go. The service was fantastic from start to end, the menu's varied with something for everyone and the Décor and location is very cool. Connected...

Went with a friend for a late breakfast and after waiting for a while to be seated while the place was half empty and the staff was moving around in Brownian motion, we gave up and left. All for the better as there are plenty...

Popped in for breakfast and wanted a table outside but was turned away as they said they were too busy - even though there were plenty of seats inside and out.

This place has a great potential, the location and environment, modern design and ambitions - especially in the kitschen. Let us all give them a chance to reallöner find themselves. I think they will!

We had a pleasant enough lunch here, dishes weren’t memorable but we all enjoyed what we had. It’s a fairly casual, all day dining affair, featuring a concise menu of Italian light-ish bites. The location, on the ground floor of the fabulous art’otel, is ideal...

We ate here twice during our stay at The Art'Otel (which was fabulous). This Cafe certainly let's down the Hotel. Breakfast on our first morning was chaotic, lots of staff not really knowing what they were doing. The food was inconsistent with one of the...

Four of us popped in for a light supper on the spur of the moment. We hadn’t booked but a table was found without any delay. The restaurant was fairly busy. The waiting staff were young but friendly and helpful. The manager was charming. All...

We had dinner on a Friday night, booked in advance. Was fairly full. We ordered a selection of dishes, all were delicious, with fresh ingredients and lovely flavours. Only thing we didn’t like was the hummus which was smoked and tasted weird. Lovely service. And...

Great food, engaging interior and better service. Costi and his team (shoutout Renata) we’re brilliant hosts for what has been a lovely meal each time I’ve visited Tozi. A special mention to how facilitating they are for dietary needs. Gluten and dairy free options all...

We had made our first to the new shops at Battersea Power Station on Christmas Eve we were looking for something for lunch and found Tozi in the art'otel . We had a lovely meat platter with focaccia bread. It was a great atmosphere with...

Absolutely delicious dinner. Really friendly staff, excellent service and very delicious cocktails. 100% recommend this and also fab for a date night. Super stylish decor and also does a delicious breakfast if you're staying in the hotel.

This is the new addition to the Tozi family of restaurants. Like the rest of Battersea Power Station it is very new - opened a few weeks ago. Some of the staff are clearly new too but there are enough seasoned pro’s to keep it...

We visited the Battersea power station new complex and decided to stay for dinner and found a table in Tozi . The menu was quite varied and for London prices this was a reasonable cost . The food was very good and served HOT ,...