Based on 28 opinions finded in 1 websites
Based on 28 opinions finded in 1 websites
Nº 755 in 921 in Trafford
Opinions
Nice staff, but the hotel lets them down. Cant give a star for food, didn’t have any. Restaurant closes by 845 ‘it’s a no’ for a basic fish and chips even though it says food is served till 9pm, Google (here) says 930pm …. It should say get your orders in by 830. Downstairs looks nice enough but the rooms need a serious uplift to 2024. Unlikely I would stay here again 👍🏻
John Turner . 2024-09-03
MORE AT Google
Aged rooms, but clean. Amazing food, the service seriously lets the restaurant down
shona Utting . 2024-08-25
MORE AT Google
Staff are lovely and the food is good
Jonno Cox . 2023-09-25
MORE AT Google
Ok, but limited choice. Hoped for more, it was ok, baisic but over prised for hamburger, fish and chips at £15 each, drinks more expensive with carling pint at nearly £5. Worth hLf this, hence place empty
john walsh . 2023-03-24
MORE AT Google
The place was nice, the staff members were amazing except that racist Italian chef who made me feel that I don't want to go to the restaurant breakfast just to ignore seeing him, he did not hear any single word about professionalism on the contrary to the other respectful chefs .
Ghalia Hasan . 2022-11-28
MORE AT Google
The best always friendly staff thank you 🙏
Elite Star Tipster . 2022-04-04
MORE AT Google
We had a 3 course meal here as a family of four during our overnight stay. The restaurant is nice and the service was excellent. We opted for classics such as fish & chips, gammon and chocolate fudge cake desserts. All was faultless.
Kirsty McKnight . 2020-10-17
MORE AT Google
After reading negative reviews on here, I wasn't sure what to expect but I was really impressed by Townfields. It's not cheap but it's a proper restaurant and all such places cost these days. The point is, it's worth it. I considered removing a star for the staff being nothing like as knowledgeable as they should be for the standard of the establishment. But I decided that would be churlish. The service was good, it was friendly and it was quick. The atmosphere is relaxed and tranquil, just right for a quiet night out. The food, though, is what stands out. The two of us ordered different things over three courses and all six dishes were top quality. A bit different, beautifully presented and memorably delicious. Definitely recommended.
Jeremy Conyngham . 2020-02-06
MORE AT Google
Food was OK could of been bigger portions considering the price for the meal
Stuart Wilkinson . 2020-01-17
MORE AT Google
Enjoyed for one night before flight
Anne Edwards . 2020-01-06
MORE AT Google
Very poor meal, would not recommend. I ordered vegetable skewers with rice, three very small skewers were served with very under cooked basmati rice.... Taken back then very overcooked chips served! My husbands tea went cold whilst waiting for mine to be served.... No offer of keeping it warm. Very poor service. The restaurant was not very busy, so I dread to think what the service would have been like if it had have been. We were given a complimentary drink, and did not pay the full amount for the meal.
Jackie Titterton . 2019-06-09
MORE AT Google
Pretty standard restaurant, nothing special.
Paul FM . 2019-01-05
MORE AT Google
The food was extremely disappointing, to start chicken tandoori skewers which tasted as if they had no spice at all. The main was truely appalling braised lamb on a garlic mash? The lamb was generic meat which had not a hint of flavor to it and the garlic mash was plain and stodgy. The vegetables were indistinguishable from each other, other than their colour all tasting as if they had been boiled for 5 hours. The dessert which was a slight redeeming feature was a fairly good chocolate cheesecake but very cold which seemed like it had just been defrosted. To finish off the food was crap, the staff were perfectly frienldy but with 4 different servers throughout I didn't feel my comments about the food had been dealt with in an appropriate manner. This really lets down the establishment which is on the whole well decorated. Room 306 awaits your response.
Richard King . 2013-02-27
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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47 Opinions
This is the worst place ever for customer service!!!!!! I rang and ordered. I got told if I spent £11 I would get delivery free. I then called back after speaking to my dad and said I would order a kebab and milkshake which would have brought it to £13? I then was told it is now £3 delivery? Which is understandable but the fact I had been told it’s free is confusing! I then told him I was only given £13 and that I couldn’t get anymore. I buy from here a lot and asked if he could just do it free this one time. He said ‘yeah yeah yeah’ and then put the phone down! How rude I’m outraged! I then thought he had put the order through as he said yeah? it’s been nearly 1hr and a half, I called and asked how long the food would be he then proceeded with asking my address, gave it him and he told me he didn’t put it through? Are they stupid? They could have politely told me they couldn’t do it but instead ended the phone. They have lost a customer! I’m more upset that I had a hungry child waiting and she was let down by bad customer service!
1053 Opinions
Had the bacon Brie burger which was delish but the dessert what can I say but say but burnt 😠