Archie's - Trafford Palazzo in Trafford

We had a great meal but we didn’t know this was a mall restaurant and we got lost. It is a huge mall so make sure you get directions because you’ll get lost. Call for reservations or you may have to wait a while. The food was good and very unique but I the tropical lemonade did not taste good at all.

We had breakfast and was best by far. Excellent quality and really good pricing. Real value for money. I will definitely be visiting when I'm in Manchester again.

Great food and amazing service. Thank you!

Gorgeous food. We were served by Heidi who was absolutely lovely and made the whole experience better :) Can't wait to come again!

Had an amazing meal as always. Been here a few times now and I have never had a bad experience, this time was no different. The food was excellent and amazing service from Jack who was very charismatic and helpful.

Incredible place for family. Superb spot to spend time with someone in the intimate atmosphere....🤩

Burger was very tasty. Service only ok, hot two aspects of the order incorrect. When informed them, they dropped cost of drink from the bill.

Server completely forgot to give the kitchen part of our order which was a nightmare as the food was our child's. They owned up to their mistake and I thought they handled it really well. Honeycomb latte was amazing. -1 star for the service charge being essentially mandatory as it's added to the bill and you have to request a staff member to remove it, which I did as this isn't America where the staff are on two dollars an hour. The service charge was just shy of £5 for a £36 order!

Katie the waitress was lovely and helpful. My daughter had the kids mac n cheese and brownie, my partner had a chicken burger and I had the halloumi burger, and fries and everything we had was delicious, the fries that were cooked in rosemary, were the best I've ever had, and the price was reasonable.

Early morning breakfast before the shops opened. Bills is one of the few places open early, and that's a good thing. Plenty of seating and a courteous welcome. Tables are clean and seats comfortable. Table setting is ok, but the water glasses are misty through lots of wear, something that is ugly compared to everything else. The brunch menu is ok, but a little limited, it's go large ,or go home...with a few reasonable choices. We opted for the pancake stack with fruit, and the breakfast. We didn't have to wait too long and drinks were on hand quickly. Pancake stack was of 5 , with syrup and a limited fruit offering, I saw mostly banana pieces. The breakfast was ...just ok. The plate was cold, which is unacceptable if you're going to fill it with food, especially a breakfast. Bacon was warm , not hot, beans served in a metal jug were hot, 1 sausage...warm , mushrooms ok , toast was dry and warm . Egg was probably the best thing on the plate , two yolks and cooked well. Overall it was poor, and for the plate price, something I'd expect from a low rent airport outlet. Staff were friendly and attentive, it's a shame the kitchen lets the whole team down . Would I recommend? Probably not, the premier inn over the road has better and more breakfast food for less.

Fabiola was fabulousa!! Really great service, very friendly and helpful. Thank you

Fabiola was amazing, so helpful and lovely!

Really welcoming and friendly service by Fabiola. Food came quickly and was delicious.

Great food and great service by fabiola, thank you 🎉

Very polite and friendly service highly recommend

Gorgeous food and wonderful service from Fabiola

Great service by Fabiola! Lovely food x

Food was lovely but we did often feel forgotten by the staff despite there not being many tables in - asked for dessert menus just to wait 15 minutes before asking again and receiving then waiting another 15 minutes for the order to be taken which for a £10 service charge felt a bit steep.

Fabiola was lovely, very attentive and efficient. Food was also delicious. Highly recommend, will be back.

The food was really good, however the service was a bit slow and it was quite loud but that is understandable, as it was very busy.

Bill's is our favourite place to go for breakfast. We went this morning to celebrate mothers day and Shani who served us was excellent! Very friendly and made our experience better

Katie was very attentive. Quality service! Quality food!

Excellent and attentive service from Lennis this morning. Thank you :)

First visit here.. Arrived for an early morning shop needed Breakfast and we wasn’t disappointed.. only thing I will say is when making a oat milk cappuccino use the barista oak milk apart from my coffee everything was perfect.. Lee who I think was the manager was such a lovely guy 😁

Amazing gluten free options, main menu (non-gluten free) also excellent. Our waitress (red hair 20’s - didn’t get name) was fantastic, extremely friendly, attentive and informative. Honestly couldn’t complain from a normal and GF perspective.

Just a great place, great friendly staff, good atmosphere and decor. Generously sized, high quality portions. Recommend the poached eggs on sourdough bread and the stacked pancakes with bacon and maple syrup. And the complimentary chocolate brownie we received for my wife’s birthday, including a candle and a sing-song from the staff. Thank you very much. We will definitely be back. 👍👍👍👍👍👍🙏🙏🙏🙏🙏

When I purchase sparkling water, I anticipate the provision of a clean glass. While complimentary glasses are offered with water, they can still become stained. Even if they are initially clean, there is a rationale behind my decision to pay for a bottle of water. Before engaging in a dispute with a customer, it is crucial to recognize that this is a hospitality establishment where I anticipate elevated standards of service, not subpar service. This is a restaurant, not a McDonald’s.

Lovely staff! Manager went above and beyond when we stumbled across a little problem. Absolutely beautiful breakfast Thank you to all the team

Very good experience, fast service and friendly staff especially fabiola who looked after us

Great breakfast at Bills as always. Fabiola was really welcoming and attentive. We will be back.

Lovely meal, great vegan options. Great service form Fabiola. Thank you!

Fabilo is a dedicated and friendly waitstaff, always ensuring excellent service with a warm smile.

The staff were friendly and the food was very tasty, with it arriving even before our drinks did. However, I do take umbrage with a 12.5% "optional" service charge being added to my bill. If it's already on my bill and I have to ask someone to remove it, causing much embarrassment to myself, then it's not "optional". It's time we took a stand against this tipping culture that has come across the Pond from our cousins in the States. Tipping should be truly optional for service that is "above and beyond", not to top up wages, or for someone just doing their job. We have a NMW and NLW here, so there is no excuse. My advice to Bill's, and companies like them, remove this "optional" nonsense and let the customer truly decide if a tip is deserved. It gives staff the incentive to do more in order to earn it. Furthermore, if we as customers are expected to scan a QR code in order to pay the bill, thus making the lives of your staff easier, then it's even more absurd that an "optional" service charge is added to said bill. It's things like this that makes me, and others, reconsider whether we will patronise your restaurants again in the future.

Breakfast food was delicious but should you ask the customer first about their preferences? And the pot of green tea that I asked it came jasmine tea!

We had a great experience at Bill’s, with Ally as our waitress. I would definitely recommend her, as her customer service skills are second to none, and she is a credit to the Company.

was served by ally this evening, the service was amazing! will be back again soon :)

We went for bottomless pancakes and our server Lenis was great even though we picked a busy time for our birthday celebrations. Lenis was super friendly and polite going above and beyond to make sure our visit was a memorable one! Food was faultless, arrived piping hot and each round of pancakes was as good as the last! Give Lenis a raise because she deserves one 👏 🙌😊

Fabiola was really friendly and chatty. Thanku

Had a lovely meal, Fabiola was a great server and very helpful!

Customer service very poor stood at the door over 10 minutes while the servers stood chatting and laughing. Had to walk in to get a hello. Sat us down and went back to chatting and laughing for a further 10 minutes. We were not told of any deals or offers (not even a chance of upselling products if you don't even speak to your customers). As we walked out after 15 minutes of being sat down we were asked if everything was okay by the girl that sat us down. We replied yeah were fine thanks to which we were given a snotty reply of "Okay then". Maybe if she spent more time with her tables and less time talking about what she got up to at the weekend, there may actually be some customers.

Came for breakfast on Tuesday morning, lovely service by Fabiola and great food.

Lenis our waitress was lovely and the food and place were lovely. My 2 girls and I loved it. Thanks 🙂👍

Great service and cool atmosphere, but the food was not very good. We were 6 people and none of us really liked it. Everything was very bland.

Delicious food and very friendly staff

Tried to get a table here today, multiple staff walked past us as we were waiting to be seated at a table and ignored us. There were many staff around and lots of available tables, so they lost two customers. This has happened on more than one occasion, poor customer service on a quiet brunch period.

All round great experience. Food was great, Staff were on point and perfect ambience

I’ll start by saying that the staff were universally lovely. They were personable and kind and felt like they were genuinely enjoying serving us. However, the food (eggs florentine) was extremely underwhelming. The avocado was flavourless mush and the muffin was extremely doughy and also had almost no flavour. The poached egg was cooked perfectly but the sauce over it just swamped the whole thing and again, had no discernible flavour. It was obvious that this was due to the recipe and not the kitchens preparation so it felt unfair and pointless to bring this up with the staff. It’s seemingly just a bad product. The juice and the tea were both nice/fine but the mocha we ordered tasted cheap. I also take exception to the 12.5% service charge that’s automatically added to the bill, which is paid by scanning a QR code. Not only is that figure too high, 10% maximum should be automatically added in this way imo, it’s also an inappropriate inclusion at this level of the market. Bill’s isn’t a fine dining experience, where that type of charging is expected. And we aren’t the US. Tipping really ought not to be assumed. Also frustrating was the fact that through the QR code payment system it stated that we would have had to flag down a member of staff if we wanted to have the service charge removed, which feels a lot like Bill’s is exploiting their patron’s good nature in order to raise their revenue per table.

The dessert “Eton colada parfait” is a must have! It contains coconut ice cream, pineapple, coconut crispy thins and some other good stuff in it. So so delicious!!

About three weeks ago we visited Bill’s restaurant. Food was delicious, kids polished their plates . Service from the staff was amazing, especially girl Heidi, who served us. Kids loved her.

Was served by Katie, food was great and no complaints from the kids which is rare.

Lovely server but probably the worst breakfast I’ve ever had 🤢

Incredible burger, great service and all for a reasonable price! Thanks to Katie who was very friendly and helpful

The food was lovely and great presentation. The staff were friendly and the atmosphere was very pleasant. Would come here again.

Extremely disappointing and expensive for eggs, bacon, tomato and mushrooms. And card only and with a service charge automatically added without asking. Streaky and crisp bacon. Egg should taste like egg, but tasted like egg with unwanted green stuff added (again without asking). I don’t add sauce to egg. I didn’t want the garnish either. Wouldn’t return to pay £33 here for two breakfast and coffees when the same is £25 next door and even cheaper opposite in Wetherspoons.

Excellent service as usual Lucy makes you very welcome food amazing thank you all 👌x

Great service from Fabiola. Thank you!

Breakfast was delicious and service was great from fabiola

Had great gluten free pancakes! Fabiola was great.

Lee was so lovely and polite … nothing was too much trouble! A great dining experience!!

Great brunch at Bills. Food was tasty, looked good, and delivered fast. Service was great too. Sign up online when we booked and got 20% off our first visit. Thank Bill.

Had calamari and helumi burger was nice. Service was good too

Fabiola was very friendly and gave a lovely service ! Food served fast and very tasty. Thank you

Great food & great service thank you Fabiola!

Great brunch at bills this morning. Fantastic service from Fabiola.

Great food and fantastic service from Fabiola!

Fabiola was excellent and food was amazing

Fabiola was amazing and made sure we had everything we needed 🙏🏼

Great food, Fabiola was super friendly and helpful

Went to bills for breakfast and wasn’t disappointed, food was great and our server andrea was great!

Brilliant service as always and gorgeous food! Will be back every time

Always amazing food & service! Lovely server today Andrea!

I had such a brilliant experience with Andrea! The service was absolutely fantastic – so friendly and attentive. The food was absolutely delicious, every bite was a treat. The atmosphere was warm and inviting, making the whole experience even better. Highly recommend!

Lovely place for breakfast, service was attentive and not too much. The food was exceptional and came in a reasonable time. Served by Andrea who was lovely and super open to menu swaps.

Fantastic breakfast .lovely staff serving us . Her name is fabriola

Welcoming, good coffee, good brunch choice and great service from Andrea and team

Fantastic service, excellent food x Thankyou x

Fantastic food, great atmosphere, easy way to pay through the online system

Food is great service by jack and elly also 👍 I like the corn rib and the sauce is too yummy!

The server Isa or Iza was very rude. She made us feel very uncomfortable and unwelcomed. I work a in hospitality and I hate to see that others might experince the same behaviour.

Upon arrival, we were approached by a server who told us to wait and then walked away without any further instructions. When she returned, she asked how many people were in our group, and we responded that there were six of us. However, instead of assisting us, she started to walk away again. As we followed her, seeking clarification, she abruptly turned around, pointed toward the entrance, and yelled at us to “wait behind the door.” Her tone and attitude were unnecessarily rude and unprofessional, leaving us feeling unwelcome. Thankfully, another server approached us, and promptly seated us without any issue. Their helpfulness was greatly appreciated, but the initial interaction left a negative impression on our experience.

We received a very unprofessional experience from a lady named Isa/Iza. I don’t see myself coming back to this location or any other Bill’s location.

Very disappointed in the service we received from Isa/Iza. She was rude and unprofessional. Overall, ruined the experience for me and my friends.

People are very kind and sweet. Food was delicious. Not very crowded and busy. Lee was very kind and the best waiter ever.

I had an absolutely fantastic brunch experience! The food was top-notch—really enjoyed the Bills Brunch, and everything from the taste to the presentation was on point. The staff especially Ally, were super friendly and made me feel welcome, which added a lovely touch to my visit. The atmosphere was just right, and I loved the tech option for ordering; it really enhanced the experience. Can't wait to come back for more!

Food was amazing and Katie was an angel ❤️

Friendly staff and tasty food. Fabiola was lovely

Fabiola was so friendly and very helpful so kind!

Great service, lovely atmosphere, super food and yummy cocktails ! Came visiting from Northern Ireland! Was lovely! Thanks Fabiola ( our server) ! Xx

Lovely service. Well looked after by Fabiola. Would visit again.

Fabiola service was amazing!! Such a lovely woman, will be coming back.

Our server Karolina went above and beyond for us yesterday at Brunch. Asked for a non-menu item and no bother. Great seats. Reasonable price too!

Very happy, excellent food and great service by Fabiola, will come again

Great food and service with a smile from fabiola will come again.

Always great food … specially the Vegan options! Lovely staff (Fabiola)

Bills never disappoints! Had a lovely breakfast and was served by Fabiola who was friendly and attentive. Thank you!

Fabida was our server at Bills today and made sure we had everything we needed. Great food and pleasant place to eat.

Service from Fabiola was lovely, Food was amazing, the drinks topped it all off thoroughly enjoyed my experience me and my girlfriend have been coming here since the start of our relationship and it has gotten better every time. :)

Excellent food and first class service from Fabiola

Fabiola was our server, great service and very attentive. We are very happy and really enjoyed our meal.

Lala was our lovely waitress. Food was delicious. Highly recommend.