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3.1

Based on 1.594 opinions finded in 2 websites

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Nº 771 in 921 in Trafford

CUSTOMERS TALK ABOUT DISHES WITH..chickenpay

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Food and service was amazing. Fabiola was great help with amazing service!! Loved every second of my time at bills

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Ben Penky . 2024-10-21

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Great place and food and Fabiola (our server) was amazing and friendly service.

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Vanessa Ruiz . 2024-10-21

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Great food, a warm atmosphere, and excellent service. Our waitress, Lenis, was attentive, friendly, and knowledgeable, making the dining experience exceptional. Highly recommend!

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Elis Owen . 2024-10-20

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Food was great. Lovely atmosphere. Customer service is amazing. Our server Lenis was brilliant

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George Poskitt . 2024-10-19

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Perfect place for a date night , food was 10/10 and our waitress Lenis was so lovely

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Eve Sibley . 2024-10-19

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My wife and I had a lovely brunch at Bill’s. The food was amazing and our server Fabiola was brilliant! We definitely recommend it

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Filip Jankowski . 2024-10-19

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Came in for my Dads birthday was served by A lovely waitress called Lenis, she was really polite and helpful. we had never previously dined at bills but after our first experience we would recommend it to everyone a really pleasant meal good food great service and a nice atmosphere 10/10.

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ollie hartrick . 2024-10-19

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I had such a lovely experience at Bills. Lenis was very attentive and friendly. She is clearly experienced and she also went the extra mile to give me information on the dishes so I could decide what I wanted. I'd definitely go back there.

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Amber Gilbert . 2024-10-19

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Ace pancakes, served by Fabiola 👍🏻

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Ollie Brennan . 2024-10-19

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Lovely brunch and our server Fabiola was excellent!

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Ruth Crook . 2024-10-19

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Great food and atmosphere. Quick service. Fabiola our waitress was lovely and looked after us

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Nicola Harris . 2024-10-19

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great service from andrea!! she made it the best birthday ever :D

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Anna Singleton . 2024-10-19

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Fab food and service from Fabiola and team

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Lesley Calverley . 2024-10-19

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Fabiola was utterly amazing in terms of her customer service skills and attentiveness. Two mums out with two demanding daughters, Fiabiola knew the drill. Feed the kids, pass the wine and give the adults a minute. Really lovely lunching experience. Thank you.

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Trish Gorton . 2024-10-19

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I came in for lunch with my family and was greeted by a lovely lady named Andrea who was very helpful in our discussion making. Food as delicious and was such a lovely experience for our first time. ⭐️⭐️⭐️⭐️⭐️

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Jordie Perry . 2024-10-19

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Amazing food and service from FABIOLA, quick and efficient catering to our needs

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libby mcvey . 2024-10-19

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Service with a smile, very polite and helpful (Fabiola). No delays in service. Food good.

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Judith Johnson . 2024-10-19

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Food was really good and our waitress Fabiola was lovely! Amazing service!!

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Harrison Richards . 2024-10-19

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Can never fault experience at Bill's; best coffee in the Trafford Centre and top tier service!

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David Glossop . 2024-10-18

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Great service from Jack, came in last night about 7:30 for a birthday meal, he made sure to make the might extra special!! Definitely would reccomend this restaurant to anyone looking for a nice evening meal

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Stealingyoursoda . 2024-10-18

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Amazing place and food was exceptional highly recommend the dumplings. LaLa was a truly exceptional server. Having worked in hospitality for over 20 years she is a testament to being a perfect server.

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Jamie Graham . 2024-10-18

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Lovely Brunch at Bills today. The staff really are friendly, and atmosphere is pleasant. Andrea our server was very attentive and pleasant.

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Heather Concannon . 2024-10-17

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Great food and the service from Isabel was amazing. Highly recommend

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DANIEL KEARNS . 2024-10-16

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Food was good. What was disgusting, we sat down and were offered water, which we were going to ask for anyway. They brought an open bottle which I presumed had been filled from the tap. The bill came and they had charged me £4.25 for the water. I complained, and quite rightly, they removed the £4.25. I paid the 12.5% service charge only because the service was very good. They had a notice outside on the bottom of the menu, stating that they are a cashless establishment. I didn't see this, as I didn't look at the menu outside. I DO NOT PAY BY CARD FOR ANYTHING IF I CAN HELP IT. If I had known this, I would not have eaten there. Eating establishments who take this stance, should tell you as you walk in, that they are cashless. Needless to say, I will not be returning, as good as the food was. There are plenty of eateries where the food is just as good, and I can pay cash, and they don't try and screw you with the water con.

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Peter Berens . 2024-10-16

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Amazing service from Issy and the whole team!

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Mahmood Barzinji . 2024-10-15

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Had a great experience when the restaurant was very busy, Isabel was amazing and was excellent with us!! Thanks, we will be back :)

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Katie Jacobs . 2024-10-15

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I had a lovely time with friends - the drinks and food arrived quickly hence for the busy Sunday lunch period. We’ve been taken care of by the very friendly Iza, who made sure we have the best time. If you want someone friendly, funny and professional look no more, she is the absolute best I’ve ever met!

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Scott Hollin . 2024-10-15

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Had breakfast at Bill's with my family recently and it was fantastic. We were welcomed with friendly and swift service, and the quality of the freshly made food was excellent. Our server, Issy, made some great recommendations that really enhanced our experience. The food was amazing, and we can't wait to return soon.

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G H . 2024-10-15

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Great and warm service. The staff were really attentive, especially Izabella made our dinner special! Can’t wait to come back again 😊

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Liveta Jurgelyte . 2024-10-15

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Had an amazing experience at bills, lovely food, amazing services from Isabel

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Beki Hartley . 2024-10-15

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Visited today for lunch with a friend and my little one. It wasn't very busy but service was very slow. There appeared to be lots of waiting staff around so we guessed maybe they were short in the kitchen. We chose to go to bills for the kids eat free and blue light discount. But neither of these were available to use as we chose a set 2 course menu. We both had the chicken dumplings starter and the 'spicy chutney sauce' was BBQ sauce which tasted vile..I had the burger and it wasnt cooked well and the fries weren't seasoned well at all. I asked for no onion as I'm intolerant and no tomato. I didn't get the pickles and it had tons of red onion. My daughter's buttermilk chicken was good but didn't come with any sauce and quite dry on its own..we asked for sauce. There was a long wait on tap water which was offered when we sat down. We also waited over 15m between our starter and main and we got a bit fed up and hungry tbh. Neither me or my friend were impressed with our food or the service. They add a 12.5% service charge on top that you have to request be removed which I think is very cheeky. It's cashless too now. We struggled to pay the bill due to WiFi issues so older people would potentially struggle to pay for their meal here. We both have eaten here before and had good experiences which is why we chose to meet up there. But we were really disappointed after our experience today.

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Carolynne Nelson . 2024-10-15

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Came in for lunch on a Monday after 3pm , more than 4 staff on the floor including managers , place was not even busy for a lunch rush. ordered my mains and starters , expecting the starters to arrive first , instead of having them both come over at the same time when i asked , the waitress who took my order apologised from over the bar counter didn't bother to come over to the table . Happened all infront of a management staff who didn't even intervene in this situation at all. Starters already arrived cold and by the time I had my mains sitting at the table was cold as well. A waiter just walked pass me asking if my food was okay didn't stop to ask if I'd like another drink with an empty glass on the table Lack of service , the staff looked like they couldn't be bothered at all Food could have been great if weren't cold On top of that a 12.5% service charge added at the end of the bill.

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Noorulain Farooqui . 2024-10-14

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Izabella and Issy, thank you for the chat.

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Seb Jozikowski . 2024-10-13

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Had a lovely brunch this morning, food was delicious, will be back 😊

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Vicky Fisher . 2024-10-09

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One star review due to the sneaky VAT. Trafford is in England. Here, we don't add VAT on top of the price, it's already included. Had our meal, got the bill, only to find not only had they added over £5 service charge, they had also added over £7 in VAT too. The bill ended up at just under £60, for just two meals and two drinks! THEN, we were only allowed to pay by app, even though we placed our order with an actual person at our table. On the app, there was no option other than to include personal information. So not only were they devious in grabbing more money, they also found a way to gather a customer's name, address, email, and phone number. For what reason? If they need to add to the bill with such stealth, I know it's not a place I'll ever visit again. I'm sure it's mentioned in small print somewhere on the menu, but the fact it's hidden shows the management are only interested in greed and money grabbing, and not customer satisfaction.

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Deborah Pye . 2024-10-09

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Great Service from Bills best Brazilian Fabiola

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Jack Waterhouse . 2024-10-07

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Amazing. Sat down for a nice lunch whilst shopping at the centre. Came across bills looked like a good place. Homely and the servers was fantastic. Our server Fabiola went above and beyond

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Jasmine Hill . 2024-10-07

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Fabiola looked after us, great food and atmosphere

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Simon Redfearn . 2024-10-07

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Great food and service from Fabiola

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Leon Weedon . 2024-10-07

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Thank you Fabiola for a lovely visit today 💫

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Helen Barrie . 2024-10-07

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Great food, fantastic service from Fabiola. Will be back again!

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Judit Szuhay . 2024-10-07

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Toni our server took great care of us. Excellent food and service. Will come again.

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Lorraine's Vegan Allotment . 2024-10-03

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Always great service and lovely food 😋

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Keith Parrington . 2024-09-30

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Food was great, came quickly. We waited a little bit for someone to take our order but that is being very picky. Our server Lala was lovely and really helpful. Will definitely be coming back 👍

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Natalie Klays . 2024-09-28

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Lee went above and beyond at the TC branch. Attentive, professional and friendly. Made my daughter feel at home as she was upset coming in. Highly recommend as they make you feel welcome.

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Glen R K . 2024-09-28

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I came for my birthday breakfast and everyone was lovely. I received extra Chocolate sauce with my pancakes and a free Mamosa. Jack and the staff went overboard. Thank you 😊

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Leancia D . 2024-09-26

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Great food & great service by Fabiola!!

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Olivia Denman . 2024-09-24

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Service charge shouldn’t be added to the bill without asking.

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Rick Hershal . 2024-09-22

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Had a visit on Saturday and meh it was okay. Just like a posh wetherspoons but more expensive

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Kristian Berry . 2024-09-22

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Lala gave great service, such a fun lovely person. She brought great vibes to the table along with some great food. 👍🏼

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Hayley Mellor . 2024-09-21

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Great food! Great service from fabiola!

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Luke White . 2024-09-19

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Excellent atmosphere and great service with hot food and I really love it, guys just go for itttttt

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Manideep T . 2024-09-12

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Pancakes are amazing highly recommend!

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Naomi Mifsud . 2024-09-12

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Pancakes are 5*! And the service was even better!

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Melissa Ward . 2024-09-12

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Amazing place! Been there yesterday and served by Fabiola. She was lovely and helpful ❤️ 10/10

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karlaaami . 2024-09-11

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Beautiful steak. Good price too. 😋

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Robert Rowbotham . 2024-09-11

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Loved coming here last minute where this server called Fabiola did her best to accommodate us. Special thank you to her we had a lovely time

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Zaid Larissa . 2024-09-11

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Great service and great food the quality was very worth the price you paid

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Shaun Davis . 2024-09-10

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Amazing food and service was Amazing… thank you Fabiola. Xxx

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rita mcainey . 2024-09-10

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Breakfast was perfect and Fabiola was amazing!

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soph jess . 2024-09-10

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Fantastic service from Fabiola made sure everything was prefect. Food was amazing and big portions aswell.

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Elinor Angel . 2024-09-10

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We had BBQ beef burger with fries yesterday and it was amazing! I even said its one of the best burgers ive had in my life. Also brilliant service from staff. Our host in green cardigan was absolutely lovely. Will visit again soon!

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Lily Mo . 2024-09-10

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Outstanding. It's been a few years since I came to bills and it was just as good this time as when I first went. I was quite indecisive and our server Heidi made recommendations that were spot on. She took ques from my statements and knew exactly what I would enjoy the most. Food was outstanding, I had the dumplings, bourbon burger and banoffee sundae. Cannot recommend enough and will not leave it so long to return! 10 out of 10!!

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Trish Connor . 2024-09-09

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About three weeks ago we visited Bill’s restaurant. Food was delicious, kids polished their plates . Service from the staff was amazing, especially girl Heidi, who served us. Kids loved her.

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Vov Bovkun . 2024-09-08

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Healthy portions, good prices, lots of great options for brunch. Really appreciate flexibility on substituions from the full English. Stupid and unnecessary 12.5% so called optional service charge. If it’s optional, ask customers if we’d like to tip to recognise good service (which wasn’t super special anyway). Really irritating that restaurants are assumptive.

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Rohit . 2024-09-01

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We received amazing service from Ellie and would return for her customer service alone. The portions were great and food filling and tasty.

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Cherrie Cooksey . 2024-08-23

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the chicken shawarma was delicious. Lucy was our waiter and they were brilliant!

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laura . 2024-08-23

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Stopped for breakfast. Lovely restaurant, Heidi was amazing and super helpful. Food was fantastic; well presented and really tasty

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Ying . 2024-08-21

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Great service, lovely atmosphere! Thanks heidi

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Tactical Tax . 2024-08-20

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Nice, informal place to eat. Good menu with lots of choice and the food is always good. Had a celiac in the party and there's lots of gluten-free choices and we've never had any issues with the food there when we've been.

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Dino . 2024-08-19

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Service was great, Fabiola was quick and accommodating

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Sof P . 2024-08-19

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Fabiola was amazing we come here regularly and she is always just lovely

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Candice Carabini . 2024-08-19

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We dined at Bill's around midday on a Monday, the restaurant was semi-busy. At first we were asked to move outside out of the way of the staff and someone would be with us soon. I think a sign in place to tell customers where to wait would be a good idea here as we were unsure how to go about being seated. The waitress who took us to the table was nice and gave us a recommendation on where to sit which was appreciated. FABIOLA took our orders, a very pleasant and warm server, very attentive and always there when we needed someone. Fabiola kept great check on her tables, thanks for the great service. Food was nice, we shared the fruit pancakes and bacon pancakes, lovely presentation and large portions. Our only preference would be more maple syrup or the syrup on the table so it is fresh for each bite.

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Hollie Rose . 2024-08-19

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The food was lovely, served to us quickly. We also got kids eat free offer which reduced our bill a lot. I would say that the meals were a little on the small size for the kids so would be worth having meals for young children and also older children like some restaurants do. Our children ranged from 8-10 and for them, the adults meal would be too much but some were still hungry after their meal. The service we received was top notch. Our server Isabel was very attentive and friendly. She went above and beyond more than once. Nothing seemed too much trouble. Thanks Isabel. 🤩

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Coleen Lowe . 2024-08-19

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Food was really good and delicious however I didn’t like the idea of charging me service charge of 12.5% without letting me know!!

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Omar Batah . 2024-08-17

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Amazing place. Food was tasty, service by Iza was outstanding. Definitly will be back.

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Kas Ch . 2024-08-14

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Dropped in for breakfast and found the staff and service excellent. We are not all morning people.

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Trevor House . 2024-08-12

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Bills is a great place to eat. The service was really good. Fabula was very attentive and caring for the service she had provided during our time there.

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reshma mathew . 2024-08-12

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Great service from Fabiola! Thank you

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Josh Carter . 2024-08-12

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Great place, delicious food, lovely friendly staff, spotlessly clean.

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Sonja House . 2024-08-12

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Neil served us he was very friendly. Fast efficient service. I was with two disabled people and he assisted in every way he could. Very knowledgeable and kind. Thankyou

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Karen Fletcher . 2024-08-11

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Lovely food, speedy and attentive service. Neil was very friendly and accommodating. First time here and will be back.

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Luke . 2024-08-11

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Good food, our server Monica was excellent at serving us and checking in

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Zac Dean . 2024-08-10

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Excellent service by Heidi and team and the food was really good.

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Mario V . 2024-08-09

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Everything was perfect. Service - attentive but not intrusive. Food - beautifully plated and very tasty. Amazing Sunday brunch, happy I stoped by while shopping today, needed it 👌🏽

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Jamila Ibno . 2024-08-05

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Loved everything here I would visit again..served by Rajnee who was kind and explained the menu to me.

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connie xx . 2024-08-02

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Great food, super speedy service which worked well for us as we were in town for a show, my kids are fussy eaters but luckily there was plenty of choice and we all left very happy.

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Jude Clarke . 2024-07-30

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Quick service with kids eat free which was perfect for us on a busy shopping trip

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John Sanderson . 2024-07-29

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Tasty breakfast good service. Thank you Issy.

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Lee Hudson . 2024-07-29

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Loved it, will be back very soon!!

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Charis Sanderson . 2024-07-29

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Amazing Breakfast, outstanding service Liv 🙂👍🏼

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Iwona Richert . 2024-07-28

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Thank you for the brilliant service L I V

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sam Aracci . 2024-07-28

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Breakfast at Bills with my family this morning. Was met with swift friendly service and excellent quality of freshly made food. My 5yr old grandson enjoyed his stack of pancakes and commented that he would give it "5 stars". If that isn't a great testimony what is! I informed staff who were absolutely lovely and genuinely touched by his "review". How could I not complete the review on his behalf! Helped start our shopping day off perfectly....thanks to all the staff.... First Class!!

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David Smith . 2024-07-27

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Excellent food and service by Neil 👍😁

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Kirsty Sanders . 2024-07-26

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No atmosphere in here. Sunday morning. Staff unhappy. Food mediocre. Nothing was fantastic.

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Sue Sue . 2024-07-26

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Popped in for quick bite as we hadn't tried here before whilst in the centre. Our drinks order was quickly taken, leaving us time to choose our eats. Our order was taken and served reasonably quickly. Quite impressed with this establishment with friendly courteous staff and a special mention for Neil the manager a credit to your company

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George Gray . 2024-07-25

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WOWZERS, what a breakfast, never disappointed with Bills food, service and atmosphere Thank you

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susan davies . 2024-07-23

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Nice service all the time by Lee.

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Jennifer Galan Galan . 2024-07-20

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Went for lunch at Bill's in the Trafford Centre, we both had the grilled chicken tikka salad which was delicious, as was their cream tea to follow. The service from Lee was fabulous.

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Lindsay Housby . 2024-07-20

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My Fiance has just been diagnosed with coeliac disease and is really struggling to find places with gluten free options but here has amazing options for gluten-free and vegan customers.My fiancé is a very happy girl right now! A really nice atmosphere and Lee and Olivia’s service was so welcoming and kind. Genuinely some of the best service I’ve ever had. Definitely the nicest place to eat at the Trafford. We will be coming here every Trafford trip from now on! Thank you

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Ben Clarke . 2024-07-20

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