Based on 1.177 opinions finded in 6 websites
Based on 1.177 opinions finded in 6 websites
Nº 2013 in 7028 in City of London, Westminster
Nº 13 of 61 Mexican in City of London, Westminster
Opinions
Amazing service by Chandana, she was the kindest ever. Very careful and sweet
Giulia . 2025-03-28
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The service at the cash was not helpful and polite at all. The burrito was ok but not great.
Maria Spyreli . 2025-03-21
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Delicious food with excellent service.
Suman Oleyy . 2025-03-11
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Good service, Healthy atmosphere with waiters, Good food and ambience, Super Tortilla Soho🥰🥬🥦🍚🍛🍴🍽️🥢🍹
kuruba sandeep . 2025-03-03
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The combination of fresh ingredients and skilled preparation made for a memorable meal
Rahul Talari . 2025-03-03
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I have been this place today and I had burritos and tacos with chicken. It was amazing. I really loved it so much.
vinay chary . 2025-03-03
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Lovely sevece with good taste..definitely i will visit visit again..👍
bharath cheruku . 2025-03-03
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Delicious food and good staff I like it 🤩
Charanyaram Komanpally . 2025-03-03
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Tortilla Soho’s got it all tasty, fresh food and speedy service. Perfect stop in Soho.
Subeg Shahi . 2025-02-24
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The staff were so lovely and treated me so nicely when I came in for my birthday burrito! Which was delicious, as always in this store. Really nice to sit in a chilled environment away from the bustle of Wardour St. Thanks again team!
Lena Wigfall . 2025-02-24
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Rude staff, small portions and awkward atmosphere. I’m paying money to feel like I shouldn’t be in there. I used a reward and was made to feel stupid. Also wasn’t given my student discount because there’s apparently a £5 spend which I can’t see anywhere on student beans. Embarrassing branch…letting tortilla down.
kemethra Power . 2025-02-21
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im the biggest tortilla fan & have it all the time. I ordered a vegetarian bowl which was filled with chicken chunks. Would not recommend this branch for vegetarians and wont be visiting again. Love tortilla’s food but this was a really disappointing experience.
Hirni Patel . 2025-02-21
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Amazing and delicious casadia you should try it
Rehab Okily . 2025-02-21
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The food and service quality is too good.I can’t wait to come back.
Advi Argula . 2025-02-16
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Good food but awful service. The waiter (blonde woman) was very rude and aggressive when asked details about the app and sauce options. Definitely don't recommend! Poor service!
zain rahim . 2025-02-14
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I highly recommend this restaurant The food and service quality was truly exceptional.,
Arugula Amulya . 2025-02-12
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I highly recommend this restaurant The food is too nice and the overall experience is great I will recommend to visit and njoy the food
Arugula Gangadhar . 2025-02-12
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The food and service quality was truly excellent.we will visit again
Arugula vinay . 2025-02-12
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“I highly recommend this restaurant “.
Siddu Arugula . 2025-02-12
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Always on point The server was a bit rude at first but got it together
Samantha Friday . 2025-02-11
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Twas alright. Chips over priced
Hayden Milman . 2025-02-07
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I really appreciate the service specially Arvind and team help my first ever visit for comfortable and delightful
Hritik chaudhary . 2025-02-07
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Every dish is crafted with care, ensuring a delightful dining experience.
Akhi Reddy . 2025-02-05
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Restaurant environment is so hygiene and pleasant , Tasty & Quality Food and good responding staff
Mdakbar Aman . 2025-02-05
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I had a buritto bowl from here, it was tasty, filling and the portion was OK. I appreciate the fast and friendly service, but I'm deducting points because I was NEVER asked about allergies when toppings were added to my bowl. The place was warm and cozy, nice atmosphere. My friend ordered a buritto she couldn't finish because it was "very bland", I suspect she was in the wrong because she didn't pay much attention to the toppings/ fillings she chose, and she compared it to "Mexican food from Greg's.
Alina Sss . 2025-02-05
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The exceptional service and flavorful food make it a place worth returning to.
Advi Laddu . 2025-02-05
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I highly recommend this restaurant
Srujitha Reddy . 2025-02-05
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Very nice food and the staff was very friendly :) the store was super clean too! If I lived around i would keep visiting!
sara gonçalves . 2025-01-30
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Fantastic staff , really polite and super kind , I’ll definitely be back
Doubra Ogionwo . 2025-01-29
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Quality, quick, great vibes - a regular lunch spot for me and a welcome alternative to chipotle
Christopher Sherwood . 2025-01-28
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Great food especially for the price, cute vibes :)
L.G. Boerrigter . 2025-01-26
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Really nice stuff, very friendly. The food was also really nice.
Woody . 2025-01-26
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Good service and delicious food
Chitti Ravuri . 2025-01-26
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The taste of burrito is awesome
Banala Sathvika . 2025-01-26
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Food was delicious and servers is great
Mohamed Fahmy . 2025-01-24
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We have been this place today and we had burritos and tacos with chicken. It was amazing. I really loved it so much.
Bishow Sundar Sejuwal . 2025-01-23
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Amazing food One of the best burrito
Muskan Agarwal . 2025-01-19
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Andrea and Zaki were awesome, thank you guys!
Jas Shankla . 2025-01-18
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Impeccable service and mouthwatering dishes. This place is a gem
Singireddy Muthyamreddy . 2025-01-16
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Great service and tasty dishes. Will definitely come back
Akashreddy Nalla . 2025-01-16
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Cozy atmosphere, attentive staff, and food that will leave you wanting more. Fantastic
muthu Reddy . 2025-01-16
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Perfect combination of taste, quality, and service. A dining experience worth every penny
Sudheer Maskapuram . 2025-01-16
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The menu had a great variety, and everything we tried was outstanding. Truly a must-visit
sachin patoori . 2025-01-16
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The menu had a great variety, and everything we tried was outstanding. Truly a must-visit
Mara Deva Reddy . 2025-01-16
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The food was absolutely delicious, and the presentation was perfect. A truly delightful dining experience!
Venkatesh Gangarajula . 2025-01-15
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The flavors were incredible, and every dish was cooked to perfection. Highly recommend 😍😍
Kotturi laxman . 2025-01-15
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Exceptional service and a warm atmosphere. I can’t wait to visit again
Unknown Mysteries . 2025-01-15
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Stopped in with some friends before a show, great food, friendly staff.
Praetorian . 2025-01-14
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Amazing experience loved the food very much and staff was lovely!
Zaki Dualeh . 2025-01-13
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Staff is rude and the portion sizes are quite smaller compared to other branches
Mihir Raval . 2025-01-13
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Very rude and abrupt staff who rushed us despite it not being busy. Staff were very intolerant too. The food was enjoyable at least
Liam Addley . 2025-01-10
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Simple and efficient meal with quick service, ideal for a quick and inexpensive meal
Yanis Mjidou . 2025-01-04
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Delivery was 18 minutes late. Ordered it to arrive at 17:50. Ordered the food for a specific window of time that I had to have dinner in before I went to work. Unacceptable. I’d appreciate compensation for this.
Fred . 2025-01-03
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Good Service and Delicious taste, Love it.
Prakash Malkam . 2024-12-15
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A place where you can find lots of varieties with the peace And we can leave with a happy tummy 😊
MR KASTURI ARUN . 2024-12-14
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Amazing food,best customerservice,highly recommend..
Upendra Athmakuri . 2024-12-14
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Very tasty food thank you tortilla...❤️
Lalitha Naresh . 2024-12-12
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The food was very delicious and service also too good I like the ambitious
SRIKANTH MADUGULA . 2024-12-11
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They always run out of selection towards the end of the day, it’s frustrating that they have what you want, they offer no discount for the fact they have such few items for selection. Sometimes I’ve arrived an hour an half before closing and have ran out!
Aaron Banks . 2024-12-03
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At 9:30 p.m. they no longer allow you to enter the premises to consume anything, only take-out. I don't understand why they set a schedule if it's a lie later.
José Luis Gallardo Rial . 2024-11-30
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Absolutely dreadful. The size of the medium burrito has decreased dramatically compared to past orders, which I guess the staff have been directed to do. Literally a measly pinch of beef and charged nearly £10.00. Also badly mixed. Absolute rip off now compared to the past. Avoid. See photo. I have tiny hands btw. And also still hungry.
Joe Ritchie . 2024-11-27
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I had a naked burrito and it was delicious but it was a bit cold. The place is tiny but they have a nice interior. Unfortunately it was really cold inside so we couldn’t enjoy it that much. The price-performance ratio was great.
Michelle Cortez . 2024-11-16
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Large order - perfect - delivered on time
Dean . 2024-11-01
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Delicious. It was more of a surprise visit.
Torsten Rüscher . 2024-10-23
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I recently visited the tortilla soho .It was really good experience with the food the main thing is about the burritos were fantastic 😍 i just love guacamole 🥑 on it 😄... Lastly i wanna come again for healthy and mouthwatering the food 😁❤️
KAILASH REDDY . 2024-10-21
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Had a good experience visiting the store , the staff are overwhelming and explained with patience as it’s my first visit , specially the young girl
Nik Nik . 2024-10-14
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One of the best burritos I've ever had, they load the tortilla to breaking point and it's so worth it
The Movie Apprentice . 2024-10-14
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They mistook one of our orders and there was almost nothing fresh in the Burrito
Adrian Pohnert . 2024-10-10
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Zaki was reallly nice and helpful the service was really good, and food was amazing as always!
Kirsty Costa . 2024-10-07
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very crafty. They have the meal deal prices set so you have to buy the CBD drink to get 40% off. otherwise you spend £2+ on a 330ml drink. Chancers. Sometimes the portions are generous and other times they are small.
Jordan . 2024-10-05
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Amazing food, best customer service, highly recommend.
Daniela Gh . 2024-09-27
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Unreal service and food- would come again!
Sammy Humphrey . 2024-09-27
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The waiter laughed at us for being tourists... The food was not bad, but the service was quite bad. All the best
Francisco Martín Villegas . 2024-09-25
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Fantastic service staff is so friendly they have so much patience i asked for many things they explained all my questions so calmly and friendly and food is so tasty and healthy thanks for your service
Pavan Reddy . 2024-09-22
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Amazing food and recommended to visit the store again 😋😋
Bharath kumar . 2024-09-20
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Filled my belly but lacked authenticity and real flavour. Staff going through the motions. Interesting location distracted me from indifference.
NEW EMPIRE ARTS . 2024-08-24
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My meal was so good, going to order again in the future
Michelle . 2024-08-17
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I got a Too Good To Go and they were stingy
Alice Absalom . 2024-08-13
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Build your own exquisite burrito. Nice and quote cheap.
Davide Corna . 2024-08-04
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The food is delicious and the price is reasonable.
Rapport Porter . 2024-08-03
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Very good, kind and respectful staff
Clélia LAPORTE . 2024-07-24
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Quick and tasty! Nice staff and clean tables when I went
Cormac Diamond . 2024-07-12
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An excellent place with decent food, only issue I had was with one lady with the hijab head scarf who was serving me, I picked the mild salsa for both burrito, it was more or less empty but she still managed to make two burritos with barely any salsa sauce, I had to request an alternate salsa which she put in a separate part as the burrito had already been wrapped, one would have thought it's common sense that she would have noticed there is not enough and should have informed me. Otherwise it was a lovely place with an lovely atmosphere, the gentleman working there was absolutely welcoming and very friendly, made the experience that much better.
Alfred Manner . 2024-07-12
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Randomly found, pleasantly surprised by the simplicity of the menu. Staff were very helpful, food quality was superb. Would definitely recommend if in area.
Andy Jackson . 2024-07-12
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Absolutely delicious!! Staff were so friendly and I loved it
xABC . 2024-07-07
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Me likely. A better version of chipotle.
C M . 2024-07-02
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Pooja has shown great customer service! I will definitely be coming back!
leila sequeira . 2024-07-01
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Pooja had great customer service! Really enjoyed my experience here
Magdalene . 2024-07-01
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Pooja is good, she took good care of me
Sebastián Tenorio . 2024-07-01
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Pooja treated us very kindly at the place, the food was very good!
Fernanda Montes . 2024-07-01
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I've been to other Tortilla places that are 5 stars, but my burrito was badly wrapped and contents fell out .Staff didn't seem interested, food ingredients still very good.
Rob H . 2024-06-11
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Good Mexican food, you basically create your own burrito or bowl. That’s delicious!
Igor Gaydarov . 2024-06-09
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Bland and to make it worse staff are ambiguous about what you get in the burrito so deliberately offer additional bits not stating it’s extra!
J_LDN . 2024-06-09
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Overcharged for our meal. Had to argue our case to finally get a refund on the overpayment. Could have been a pleasant experience but unfortunately not on this occasion. Check your bill and all the add on extras and what drinks are included in the meal deal. Chips are tortilla crisps not chips as expected. Strong aroma of moth balls present throughout .
Sandra Bray . 2024-05-28
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Walked up to this branch as the charing cross one was closed but glad we did. The staff were friendly and the food was tasty! The restaurant wasn't too busy and we could sit in to eat 😋
Rachel Gray . 2024-05-26
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Friendly staff and good burrito/bowl
David Lambeth . 2024-05-26
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Had one burrito and then diarrhoea for 3 days.
Xueyan Lin . 2024-05-24
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Amazing food and amazing staff they deserve to get 5 star. I will recommend everyone just try ones
Rachit Sharma . 2024-05-09
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Marcus made my tacos great and had a great demeanor and was super helpful!
Zoe Nolan . 2024-05-09
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This is little cozy place for your little date idea!!! I love love love the food here. Also if you looking for an awesome vegan or vegetarian option, you would love it too!!! I loved the staff here they are so friendly and professional. Overall 5/5
antima sharma . 2024-05-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1225 Opinions
Shortly after booking, I received an automated email saying to reply and share arrival time, number in the party and any further information. I emailed arrival at 15:00 (the official check-in time), two adults one child, child's age, and that I saw they advertised a teepee would be set up on arrival and my child would very much like it. On the arrival day, I dropped my bags off at 11am and told reception we would be back at 15:00 for check-in (she confirmed the room would be ready by then, or even perhaps earlier). When we arrived at 15:00, we were told there was some mix-up and the room wasn't ready. As well as this strange blunder (given it is the official check-in time and the multiple mentions of our arrival time being 15:00), we were also expecting the following, as advertised on their website: a teepee set up for my child (which I even emailed about in advance to double-check), a children's colouring book, board games, a child's robe and slippers. None of these were there or happened. We were only staying one night, so seemed pointless to chase them and I didn't want to cause an argument infront of my boy. Therefore I emailed a complaint the following day. Their response was a set of poor excuses and mis-information. I then replied to their email to correct them and ask further questions, and it's been silent from them ever since. So a week later, I've decided to post this. One star for disappointing my child, and poor complaint's customer service. I paid for something I did not get, which is false advertising.
1156 Opinions
520 Opinions
Great buffalo chicken wings. Full wing portion size was very nice, chicken tastes fresh and juicy. No notes!