Tortilla Silverburn in Glasgow City

This Branch is going worst day by day just because of the Staff 🥲

Disgusting staff unmature 0% customer service experience by the way atmosphere is best

Bad experience last time with staff they're enjoying the time no focus on customer service hate

Amazing food, fast service and great staff. Will definitely be eating here again!

Excellent customer service from Gabe! Will be back!

So pleased Tortilla have an outlet in Glasgow. Food is good- decent size, decent price and very tasty. Winner with the whole family.

Gabe brought the party to burrito time 🎉🎉🎉🥳💃🌈

Food was made quickly and tastes gorgeous, and staff member Gabriel was very helpful and pleasant.

Really enjoyed the food and Gabriel the server was lovely :)

*** AVOID THIS RESTAURANT *** I got the completely wrong order. I order 3 items and received a broken soggy bag with 1 item that wasn't part of my order. The driver refused to take my order back. I called the restaurant multiple times for 30 minutes and it went straight to answer phone.

Great food. Excellent customer service. Never disappointed.

Gabriel was really friendly and helpfull

Good service, really nice server (Gabriel), good food

Thanks Gabriel u were very helpful 🙂

Gabe was a very kind gentleman that served us and was a lovely member of staff

Great food & Gabriel very helpful!

Gabe was very polite and efficient

A great place to stop in for a quick bit of lunch. Always get a medium burrito with the same fillings. Creature of habit but I like what I like. Special mention to Gabriel today for excellent friendly service. Will be back soon I'm sure.

Gabrielle was excellent very helpful

Gabe was pleasant and polite while serving. Will be back.

Come here regularly, always great service and food

Checked into this hotel at the very last minute. After a long drive needed a shower as it was 23 degrees. The shower head didn’t stand still, kept flopping down. Also the veggie breakfast wasn’t up to standards. Beans, hash browns n mushrooms we got. The atmosphere was ok nice. Staff were very nice and friendly. The room felt a little bit cramped.

Disgusting food that was watery, mushy, and made me feel physically ill. My friend, who had ordered the same meal as I did, said it reminded them of slop, which I couldn't agree with more. You're far better off at competitors such as Barburrito or Taco Mazama!

Amazing food as always. It’s our go to place for food whenever we come to Silverburn.

I come here frequently. All the food is excellentwith the exception being the Churros which are subpar.

Amazing service for Sophie and her manager on my visit today such a pleasure the burrito was amazing.😊

Was in the other day for a quick lunch, great food and service. Taina was very helpful when I was unsure of what choices to make, and recommended me some burrito fillings.

Amazing, staff are so friendly, served by Martin, sophie and Taina, food was unreal :))

First time trying and will definitely be back, lots of choice to have in your burrito. Staff very helpful and food was delicious and very filling.

We went for lunch today, at the silverburn shop and was throughly impressed with the service, especially as my wife has celiacs and the level of knowledge our server had was great, plus the food was amazing and the medium salsa had a nice bit of spice to it, i would recommend to anyone looking for gluten free food and i will be trying the spicy salsa next time.

Staff were very friendly and quick service. Gabriel was very helpful.

Sophie was so helpful and kind, will be back!!

First time visit. Will likely return. Well done Gabriel - great nachos.

Gabriel served us and he was lovely all the way . Thank you Gabriel.

The food tastes great, service is quick and there's plenty of options. Gabriel was helpful as a server and has good customer service.

Gabriel and the staff at Tortilla silverburn were out of this world and made my tastebuds sing with the delicious burrito they served me and my partner !

Erin was brilliant and very friendly!

Gabriel provided great service and food was 10/10

Really nice food, Gabriel was great :)

Staffs help me with the choice offer different type of filling when I was unsure

Friendly staff, good service, lovely food

Always so nice and generous portions Lovely staff in store too

Taina, Pablo and Martin great service and delicious food.

Friendly staff and delicious food!

The people here are so nice! The vegan options are brilliant! The chef changed his gloves to accomodate our diet. 💕🥰

First time here, great customer service, friendly staff and delicious naked burrito

Very helpful staff. Great service. Explained all options and gave me top tips for the next time i order the burrito

The food and the service guys all good

The food and services was perfect

Good food, fast service and great staff!

First time here, very lovely staff and very accommodating! Will definitely be back :D

Haven't been to Tortilla in many years but the staff were extremely friendly and ever so helpful, wonderful staff

First time and good was fantastic and the gentleman who served us was very helpful and friendly

First time ordering from Tortilla. Staff were so friendly and helpful, took time to explain the flavours and combos. The tacos were absolutely delicious, my partner had a burrito which was also very tasty. Food is fresh and vibrant with loads of choice! Good value for money and a clean, comfortable setting. Definitely would eat here again!

Youre right Martin - much better than bar burrito ;-)

Staffs help me with the choice offer different type of filling

Staffs help me with the choice offer different type of filling when I was unsure

Line looked quite long at first but we were served within minutes, food was served very quickly and was so nice and tasty. all the staff were very nice. slightly pricey but alright servings - very full and satisfied ! thanks amigo xx :D

Sabrina and Taina were very nice, and extremely helpful to help navigate the menu !!

Always go here on my lunch break to get a burrito, so good !! Was in the other week and was served by Sophie. She was so helpful offering different options and helping to build my burrito the way I want it. Staff are always friendly and have a welcoming attitude even when it’s busy. Good quality is amazing! Definitely one of the better Mexican food places I’ve been to.

I would like to personally thank Erica for her wonderful patience and attention to detail when making sure we had the most pleasant experience dining here. She offered many recommendations on the menu with a warm and friendly manor. This entire experience has made this my new favourite place to dine after a day of shopping. Thank you Erica!

Food was great! Nice In-House atmosphere and the employees were a joy

Great day out with kids and family! It was my first time at tortilla and my family loved the delicious burritos, we were served by Sophie who’s conversation made my day it was overall an excellent family dinning experience loved it!

I had a very pleasant experience on national burrito day (4th of April), Erica Sophie Taina and Jazmine served me, they were all very polite and welcoming, answering any questions I had despite how busy they were, will be back soon!!

This was my first time visiting Tortilla and I really enjoyed it. The food was fresh and tasted lovely. We were served by Erika and she was very friendly.

I come in loads of times for a quesadilla and I'm never disappointed!! I was in last Thursday and switched it up for a burrito, which was great!! Erica served me, made sure I had everything I needed and was a very kind and sweet ray of sunshine!! Nothing was too much for her!!💙

I had the pleasure of experiencing exceptional service from Erica at Tortilla today, April 15th. From the moment I stepped in, Erica greeted me with a warm smile and genuine enthusiasm. She went above and beyond to ensure my order was perfect, patiently answering all my questions and offering valuable recommendations. Her attention to detail and dedication to customer satisfaction truly made my visit memorable. I'll definitely be returning, thanks to Erica's outstanding service!

Great food. Amazing service from Erica, couldn’t have been nicer!!

First time eating here and had a fantastic time, all staff were pleasant and my server Erica was really helpful and patient with me as i didn’t know what to get, food was great and will definitely be back, thanks Erica

Absolutely loved my experience here. The staff were so wonderful and accommodating, and the food was incredible and arrived in a timely manner. Will be visiting again for sure

Super friendly staff, great spot for a quick lunch.

Gabriel was a great server and made a great naked burrito. Also his barnet was nice enough

Gabriel served me he was really cute

Disgusting place. I seen the worker pick her nose and then continue to wrap the burrito 🤮🤮🤢🤢🤢🤢

It's like Subway, but for Mexican food. Food was good and quick friendly service.

We love it Here,visit atlest once a week So friendly 😁

amazing food and staff are lovely 🤍

Amazing service and even better food and drinks!

Amazing service friendly staff and great food

This was the first time I have ever had a burrito. It was really tasty and very filling. The staff were very helpful. We will definitely go again next time we're in Silverburn.

We had chicken burritos and the chicken was bland, not too much flavour and just like 8 pieces of it a sprinkle of cheese, and a little spoon of salsa ,the burritos in the stores in London taste different with more flavour and with bigger portions.

Amazing service from Jazmine, first time having a tortilla and she helped me with my order and gave me excellent advice on the most popular food :)

Had a lovely naked burrito bowl here with chips to dip in it and will definitely be back , great tasting food and good portion sizes too , I'd highly recommend the beef !

Cerys is amazing with her services I always take my nachos to cinama... She well look afters me thànkyou .. 1 out of a million 😘😘😘😘

Pulled pork wasn't pulled. My daughter said it was possibly the worst Mexican she'd ever had.

Came down for lunch and was served today by Sabrina and Cerys. Friendly fast service and the food was lovely. This is always my go to place in silverburn.

I adore this place!! The food is so fresh and tasty, such a nice change from usual heavy, pre cooked stuff you get elsewhere.

Have been here couple of weeks ago they had no sour cream so I’ve changed my mind as without sour cream I’m finding the burrito too dry. A girl who served me made an angry face because I’ve changed my mind. Today again no sour cream so I took cheese sauce, but I still was charged the same price like with dour cream plus extra charged for the cheese sauce. And the stuff is never friendly and helpful

Loved it!! Loved it to every last bit. The staff were nice and friendly, and the food was yum. We had ordered naked burrito bowls and loved it overall. Good customisation options and a good enough set of options for vegetarians and vegans too. Set in a huge mall the ambiance and facilities are good too.

Thayza and taina were too good and too nice can tell there very experienced at customer service.

Food is decent, service is not bad.

Loved it so much. Defo trying the nachos next time 😋

pablo alysha and jayden all staff very friendly and helpful good food great service

Really friendly staff, great food, would recommend.

Never been here before so wasnt sure what to get. Food was good and Jay was so helpful ... I'll definitely be back 5 stars 🌟

Fernanda was so friendly. I’ll be back soon.

Friendly staff on a busy Christmas shopping night and gave me a discount as they noticed my school lanyard. Food was good too. Thanks very much!

Clearly understaffed popped in to grab some lunch even though I was the only person in the line was told I'd have to wait as orders had come in sorry but my.lunch break isn't that long so had to leave hungry

Very nice food, very little wait despite the Xmas time queues, reasonable prices

the food was great, however the carolers nearby kind of killed the experience a little bit. but the staff were lovely, just wish it was a bit more enclosed.