Tortilla Silverburn in Glasgow City

I was served by Abraham, he was a very helpful and polite lad. The food was amazing

Amazing food, first class service! Thanks Gabriel 👍

Best tortilla I eat in loog time

Fabulous lunch today at tortilla. Food was so tasty and service was excellent. Gabriel was so helpful and made us feel very welcome. Will be back again soon. Thanks

Food was lovely, good vegan options, Gabe was really helpful as were all staff

Love a lunchtime burrito! Great service from Gabriel & Jaden. So refreshing to have service with a smile and politeness these days ☺️

Good food. Good service from Gabriel.

Stopped for a quick lunch and the staff couldn't have been friendlier, Gabriel and Jaden made sure I had exactly what I wanted. Great food too!

Absolute amazing experience !! The staff Gabriel, Sophie & Jayden were so helpful and friendly! Couldn’t recommend less xx

i visited tortilla last week for the first time and i was served by a young woman named sophie, i suffer from social anxiety but she made me feel at ease and helped me with my order, it isn’t often i am met with such outstanding customer service. not to mention my food was delicious!!

Served by Gabriel, great food, very filling, had a lovely meal

Popped in for a burrito and the customer service from Gabrielle was brilliant. Quick and easy transaction will definitely visit again. Food was brilliant.

Lovely lunch. I was served by Gabriel who was very helpful and friendly. Will definitely be back. Thanks

Had some yummy food and the service was perfect! Thanks to Gabriel for making the experience 10/10

Had a great time at tortilla silverburn today, all the staff were lovely but big shout out to gabriel! boy deserves a raise xx

Great food as usual. Pleasant staff and a special mention to Gabriel who took a trip over to make sure we were happy 😊

food was amazing, Gabriel and sophie were very friendly and helpful as well

Gabriel was very helpful and cheery

Ibrahim provided a friendly and welcoming service will definitely be back

The service was excellent. Ibrahim provided a friendly and welcoming service will definitely be back.

The restaurant was spotless and the staff were brilliant! Amazing food and atmosphere 🩷

You ask for a large pulled pork burrito, but a very poor amount of pork they give you is not even enough... seriously, it's less than a spoon full. Sad to see. You basically just get a rice burrito. A large should come with a decent portion of pork. Service... well.. she didn't seem to want to be there. Minimum effort.

Amazing service by Young man named Jakub, will 100% be returning

jakub was very nice and nice food

This was my first time trying Tortilla, and it won't be my last. My partner has food allergies and we struggle to find places to accommodate. When we enquired about this the staff were more than happy to help. The allergy information was for every item available and allowed my partner to choose freely. The food was delicious, however the compliment has to go to the great customer service from all the staff. Unfortunately I didn't catch their names. We visited the silverburn branch on 7/3/25 around 16:45/17:15.

Great service from a young chap called Gabriel, and food was unreal!

Big vibes from Gabriel. Quick. Efficient. Strong like an OX. Custodian of the Mexican rice. A true inspiration to all. My hero my king. Godspeed.

Perfect service, was served by a delightful polish boy named jakub that made me a delicious burrito. Will be returning again 😋😋

Ts customer service was great. The employee Jakub served me and was very helpful and will definitely return.

Great customer service, amazing food served by the friendly worker jakub. I’ll definitely come again for more.

Brilliant place, lovely food and staff. Gabriel was great and food delicious.

Food in point and great service from Gabriel

Gabriel, great guy and showed me the offerings as it was my first visit… what a guy!

Good food, fast and friendly service from Gabriel

ibrahim is nice food is nice 🙏 i get food here everyday

food was dynamite and service was class definitely will be coming back

Food was lovely & Ibrahim was so helpful and friendly he really looked after us. 10/10 would recommend.

yummy fresh food and friendly staff😌

amazing food !! and pleasant staff

amazing food and lovely staff xx❤️

Took my son for lunch and shocked at what we got for £17 pounds, I had a toasted sandwich that had hardly any topping and my son got nachos which were basically covered in cold cheese sauce and a bit of salsa in the top. I asked for no Guacamole and she put it on i explained no Guacamole and she scrapped it of the nachos. Didn’t make fresh ones up. The staff were shocking and had no customer service skills at all. This explains why we were the only people having lunch

Food was great, staff were very helpful with my picky eater son 😅 letting him sample the chicken before he ordered. Sophie was extremely helpful and friendly, and made the experience very enjoyable for me and my son. Would definitely recommend :)

Delicious burrito! Thanks to the team and Gabriele.

Great food. Gabriel was good server.

What to say in my review 🫤 Had a few burritos from here before and they've always been delicious but have to say the best thing about Tortilla is the staff. Friendly & helpful even as we struggled to sort out who wanted what!!

Had a lovely lunch. Food was great, fresh ,tasty and well presented. Staff were very helpful and friendly. We will be back for more visits.

Highly recommend,always great service and food,my server Gabriel was brilliant talking me through all the options and excellent customer service! :)

The food is great and Gabe was very helpful 🙂

Gabe gave 10/10 customer service he was super friendly and helpful and reminded me to scan my loyalty card resulting is a free meal :) he is a credit to the store and such a happy face to see.

I was served by Gabriel and my experience was so good, very friendly and helpful 5 starts isn't enough 😊

Stodgy soggy mediocre microwave food. Young boy serving was like a stoned chipmunk. I must have interrupted a very important conversation because it took ages for him to even serve Me and there was nobody else waiting but me. Pure attitude and got my order wrong. Little boy couldn't wait to get back to not serving and not doing his job. Think his names Gabriel. Shame all other staff have been good so far

Lovely fresh quesadillas. Gabe was really friendly and helpful!

place is dead the younger boy behind the counter is clueless forgot my chips and was asked kindly for them to just be flung over the other side of the counter after he rolled his eyes and huffed so so so soooo overpriced food is bland and soggy highly do not recommend £20 for two meals which were three soft tacos and chips and salsa one quesadilla and chips with salsa stay away

Super tasty food, super friendly staff and a super super experience!

The quesadillas are absolutely divine! The staff are fantastic at what they do, amazing service and they’re super friendly, would absolutely recommend to friends and family.

Great food with a variety of fillings to choose from, staff always friendly and very helpful. Worth trying out

Never been here before so wasnt sure what to get. Food was good and Jay was so helpful ... I'll definitely be back 5 stars 🌟

I had a great experience at Tortilla... My family of 4 all enjoyed our food. The staff were very friendly and helped me along the way.. I’ve had deliveries before but this is my first time sitting in.

Gabriel was absolutely amazing and made the effort to serve us. Love you Gabriel!

Sat in and was served by gabe nice member of staff wouod recommend

ibrahim served us and was lovely

Buen servicio e Ibrahim no podría tener más para garantizar que disfrutamos de nuestra visita. La comida era muy buena y el personal limpia constantemente los pisos y mesas tan bien hecho para ese esfuerzo.

Thoroughly enjoyed our food here at Tortilla, thanks to our wonderful server Ibrahim we had an amazing time :)

The food was fab as always and Gabe was kind enough to clear our lunch dishes away from our table. Thanks so much :)

La primera y última vez comiendo aquí. Nuestro servidor, Gabe, era grosero y condescendiente y TBH si hubiera tenido mi manera me habría ido poco después de empezar a ordenar, sin embargo mi esposa me detuvo. La comida era sosa y cómo cualquier punto de venta de comida de estilo mexicano puede cobrar extra por la creencia de los mendigos de guacamole! Nunca más para nosotros.

Burritos not too bad but DIRTY floors, DIRTY tables, not what you expect to see in a mall like Silverburn, doesn’t meet the standards!

served by lovely boy named jakub and pork is really nice

El peor servicio al cliente del gerente general. La comida estaba helada y cuando llamaron para quejarse el gerente fue muy grosero y condescendiente

Had a great meal here!! Gabriel, jasmine and Maria were all lovely and helpful. Thank you so much !!

First time visiting and our server was Gabriel.. he was such a big help with helping me with my order as I’m always fussy. He made sure to come over after the meal to make sure everything was okay and if we needed anything else. Definitely will be back because of his customer service.

I had gopd service from an employee called Gabe

I used to come here all the time and apparently two weeks ago they decided to reduce the portion sizes; would you pay £6.95 for some vegetables, cheese, and tortilla?

Ibrahim was very friendly and the food was great 👍

Ibrahim was very helpful and polite. Helped us with our order and told us about the app which we have now downloaded. Great advocate for your brand.

Staff are super accommodating if you're a picky eater!!

Fantastic food and service from Ibrahim! Good job mate you and your team are great!

Ibrahim era muy bueno sirviendo y prestó un servicio rápido y encantador : ) Volveré aquí ya que la comida era encantadora y deliciosa

Great food and vegan options. Ibrahim was lovely

Ibrahim gave a fast and friendly service which is what you usually get at tortilla:) 10/10 will be back

I come to tortilla every Saturday after some shopping food is great and Ibrahim who works there is really pleasant and helpful!

Gabriel was very welcoming and helpful

Gabriel was very helpful and kind

Ibrahim was very and kind and checked in on us to make sure we enjoyed our food. Service was speedy and we really enjoyed the food! Thanks Ibrahim! :)

Gabe was amazing, made us feel comfortable going into a restaurant I hadn’t visited before, service was amazing will 100% be back because of gabe :)

Delicious food. Gabe very friendly and helpful. 5stars 🥰

We lived in the US before moving here and one thing we really missed was the famous "Chipotle" restaurant there and wished there was something like that here. Well here is "Tortilla", just as tasty. I know it's not the best review to compare two restaurants but to those who've had food from Chipotle, this would be the equivalent here.

Tried the salad bowl today instead of the wrap. Much lighter to eat. Just love this place.

The best Burrito in Glasgow and one of the best I've ever had. The only thing I needed was to put it on the grill after rolling it. Then it would be truly perfect.

I had a great server called Gabriel; told him I’d never been to tortilla before and he was very pleasant and helpful. He made it an enjoyable experience.

One of the few places in Glasgow that does a proper fast food style burrito, always tastes great and really filling. Service was great from Gabriel, burrito was wrapped well and explained all the options clearly. Good stuff, will be back here soon enough.

Gabriel and Samantha were very helpful and made great burritos

Always our go to place for quick lunch. Friendly efficient service. Thanks to Gabriel and Martin for today.

pleasant helpful staff. i had the loaded nachos and the chicken was so tasty! generous toppings too so i felt like i had bang for my buck. I love this place and its good for a quick lunch spot.

Gabriel gave us a great fast service and great food. Thank you

Fantastic service from Gabriel, Sophie and Abraham, super friendly and quick to help 😊

First time here, Gabriel served us and was fab will defo be back 😊x

The food tasted good, great service by Gabriel, was my first time , explained everything in detail.

Always get good food here and the service is always efficient and friendly. Gabriel who served me was really great!

I love the food here. Gabriel and Martin had excellent customer service, very friendly and helpful.

Good food. Great service from Gabriel and Martin.