El Santo's in Glasgow City

Can’t recommend this restaurant enough , straight from the start we were treated with very high levels of customer service. Are waiter Maryann is a testament to how attentive and knowledgeable a waitress can be in the hospitality industry. You can tell there is a lot of love and care that has went into the food and drink menus as both were outstanding, The flavours from the food was out of this world and the cocktails were so creative.

Brilliant place, attended a party there and the staff were superb. The dancers were fantastic, booze was good and food was excellent

Went for a nice meal and they treated us like tourists I live up in Glasgow and I’ve heard good things about this place but they were rude and decided to only give us one menu which only contained one thing which was just under £40 per person we complained then they gave us the other menu but it was too late by that point there attitude towards us and the fact they thought they could scam us by only giving us that one menu ruined my birthday dinner so we left very disappointing I don’t recommend

Never actually heard of this restaurant, so I checked out the menu online. We ordered guacamole and nacho, which you can't really go wrong. THEN we ordered pulled pork tacos and Cod Tacos and some skin fries with one extra halloumi, My tacos were OK the filling could have been anything not any great flavour the Cod taco I thought were smelly definitely there was a strong fishy smell. but not fresh, We liked the atmosphere and a great band playing Mexican music , The server was very good with lots of smiles, I don't think it was good value all flash and no substance

Love love loved my first visit to El Santo. What a fantastic place. Fab service, fab staff, fab drinks and snacks. Can’t wait to return

Although it is quite expensive, there are dishes for £8-9 that are delicious such as the nachos, the empanadas (the best), the croquettes and something else that I don't remember, they were finger-licking good.

As much as the food and entertainment were 12 out of 10 stars (and will go back), look closely at your bill. We got charged for an expensive bottle of wine and beer that we did not order or consume. I don't feel this was intentional but it did make us wonder. It can get very busy but still lively and enjoyable.

Food was unbelievable! So were the cocktails. Service a little slow and had to wait a while for drinks but the staff were incredibly friendly and I would definitely be back! Worth the wait!

Jack makes the place special! We had only visited once before and he remembered us and made us feel so welcome, he has such a great passion for Elsanto and makes amazing cocktails! Jack you are worth your weight in gold, Elsanto are lucky to have you.

My favourite place to go and fantastic service also best guacamole in Glasgow!

Beautiful interior but the food was just ok with really small portions at high prices. Same with the drinks which were nice but really small. The margarita was £10 and it was tiny.

El Santo is a true gem in Glasgow! As soon as you step through the door, you're transported to South America with their vibrant atmosphere and delicious food. The continuous rodizio service is a game-changer - being able to control the pace of your meal while enjoying a variety of grilled meats is such a treat. From the succulent picanha to the flavorful chicken and lamb options, there's something for everyone's palate. And let's not forget about the Brazilian sides and sauces - they perfectly complement the main dishes and add an extra layer of deliciousness to the meal. Whether you're a meat lover or just looking for a unique dining experience, El Santo is the place to be.

I went to El Santo last night with my Husband and friends. Wow it was truly an amazing experience , the staff were very polite, always checking everything was ok. The food and drinks were nothing like I’ve tasted before, out of this world and the atmosphere was brilliant with a musician playing in the background. If your looking for a good night out this is the place to go 😊

I've never felt the need to leave a review for a restaurant before now but el Santos has definitely earned it! Me and my partner walked into el Santos for the last night of our holidays. We did not check the reviews of this place before we came which was definitely a mistake! First things first! I've never been made to feel more uncomfortable by a server in all my life. Think the blonde server was determined to dislike us from the off! Felt like she was annoyed by everything we did such as ask for more time deciding on food, not prononcing the wine name correctly and asking for our food all to come together ( not possible which was fine). Long story short we have to wait 35 minutes between tiny little places of food. I 100% get the wait time if it was busy but there was about 5 other tables in the place. Food was nice enough but definitely not worth the ridiculous price tag for the tiny winy portions.We then asked for the service charge to be taken off the bill (which I've never done before) for our server to then argue with us about it! I would have been okay with the slow service and over priced medicre food if the server had been nice to us - but treating us like we don't deserve to be there is a step too far for me. Pretty snobbish

Went on a Friday night and had high hopes. The restaurant is decorated very nicely. However, I felt the staff were quite rude. It wasn’t busy but there were a lot of people standing around. No one asked how our meal was or if we needed anything else. The food is average, the portion sizes are small and it’s not the cheapest. I wouldn’t return, there’s plenty of better places in Glasgow - with nicer staff and better food!

Great atmosphere, food was OK (smallish portions, limited menu) service was fair (staff were very busy working hard, a few extra would be better) all in all a good night out. Bill included a 10% service charge and £1.23 for a Gift tree???

Amazing food and atmosphere- caught some live music near the end of our meal - excellent. The chocolate cigar dessert is one of best things I’ve eaten. One small gripe - the waitress staff for afternoon were efficient but not friendly. The later staff much better. Pricey but worth it. Brighten staff and this is 5/5, 10/ 10 100%

The place itself is lovely, the decor and music make it a great atmosphere. But everything else is ‘meh’ - food was fine but nothing special for the price, our food came out at different times which was annoying but the waitress did apologise and offer a free round of drinks. Even after this the wait between courses was too long, they definitely need more staff on for a Sat evening. There are so many great places in Glasgow so I wouldn’t choose to return.

6 of us went for the Sunday Rodizio bbq menu The place is beautifully decorated very welcoming The waitress came to explain how it all worked but was very quietly spoken and we couldn't really understand her. You get unlimited sides Which were chips, rice, garlic bread, black bean stew, potato salad and dough balls Then they bring different meats around and serve you until you have had enough But this was a bit hit and miss The waiters seemed to be struggling to serve some of it, they served 2 of us with sausage ran out of it and never came back with anymore same happened with another meat too. And although most of the meat was delicious it was so salty as were the chips It would have been nice to have had some refreshing Salads with it rather than so many carbohydrates not a bad place but I've been to much better one of this style of restaurants.

Great belated Mother’s Day lunch. Panos was fantastic at advising us on the menu. We tried the trio of desserts which were amazing. Highly recommend.

Lovely cool vibe in a cosy, classy but not too formal environment. We shared the tomahawk steak, medium rare and cooked to perfection 👌. House merlot was fabulous. Stunning bar and loved watching my cocktail being made expertly and with flair.

We went for a special anniversary. My wife is from Latin America, so we thought this would be ideal. We had the set menu, and it was delicious and served with flair! The staff were very pleasant and attentive. We also tried a couple of cocktails. Would recommend the caiparinhia as the house special! They had Latin dancers, music and sparklers when we were in on a Friday evening. It may not be suitable if you are looking for a quiet meal, but it was perfect for us and a Latin heart in the centre of Glasgow!

Fantastic food every time, I have been multiple times and will defiantly be back

V poor dining experience. It’s over priced for what it is. Staff are also inattentive. There’s better places out there…

It's a shame, the food was really good but the service was awful. Constantly having to chase to order drinks, drinks being ordered and not arriving, food being ordered and the wrong things coming out, mains coming out, sauces missing, main meals being finished and then sides arriving after the grill items were eaten 20/25 minutes later. The service was chaos. The atmosphere wasn't for me, too loud to the extent you can't hear the person next to you, waitress coming to the table asking who's ordered X but nobody can actually hear lol. Dancers every five minutes with sparklers and an annoying cameraman documenting everything with a flashing camera. Lastly toilets... you can't see if they are occupied as it's single toilets, you have to press every door to check if it's locked or not as its too dark in the corridor. Focus on the service and get the high quality food out. Less gimmicks. Food and service first. Need to stress the food was exceptionally good. But the service of the kitchen and front of house needs massively improved.

El Santo restaurant is an utter disappointment from start to finish. From the moment you walk in, you're greeted with an air of indifference from the staff, particularly the manager, Panos, who seems more interested in chatting with his colleagues than ensuring guests are properly attended to. The lack of professionalism is glaringly evident in every aspect of the dining experience. The staff is poorly trained and oblivious to basic customer service etiquette. It's as if they're doing you a favor by allowing you to dine there. The food, if you can even call it that, is mediocre at best. It's clear that quality is not a priority at El Santo. Dishes are poorly executed, lacking in flavor and presentation. It's as if the kitchen staff couldn't care less about the culinary experience they're delivering to customers. The ambiance is equally disappointing. The decor is tired and uninspired, reflecting the overall lack of care and attention to detail that permeates the entire establishment. It's clear that no effort has been made to create a welcoming or memorable atmosphere for guests. In summary, El Santo restaurant is a prime example of everything that can go wrong in the hospitality industry. From the apathetic staff to the subpar food and lackluster ambiance, there's nothing redeeming about this place. Save your money and dine elsewhere if you value your time and taste buds.

Arrived for an early evening meal and was really impressed by the decor. Service was prompt and friendly, both of us enjoying our meal. I asked the bar staff about the white Malbec and they promptly brought me over a small sample to try. Prices are what you would expect for what's on offer, and it's only a couple of minutes walk from George Square. A bit of sunshine in the heart of Glasgow on a rainy day. Give it a try...

What a fantastic restaurant. Ask about the speakeasy!! 😁

One of the worse service experiences I've ever had at a restaurant. We waited 1.5 hrs for our food, we had no starters just mains so no real excuse. The place was about half full and there was a decent amount of staff but we had to get their attention to speed things up as none approached us. The food when it eventually came was okay but nothing special.

Great service. Great food. There was also great live music and amazing dancing. Food was on time, cocktails were on time. Lovely staff. Would highly recommend

Love the decor and style of El Santo. Even the staff are wearing beautiful colourful shirts.The place is immaculate, and well organised. We were greeted with a smile, taken to our table, our coats hung up on a cold day. We had lunch on a Saturday at 2pm. Not too busy, but busy enough for some chatter and atmosphere. We opted for the £40pp sharing menu, and a bottle of white wine. The wine list gives plenty to choose from. Service was excellent, the food was absolutely delicious, we look forwsrd to our next visit. Well done team El Santo, we loved our first visit 👏👏

The food was excellent, and the service was excellent well worthy of a visit

The place is cool but service is very bad and slow. It took 25 min to get our drinks and 1:30 to get our dinner. The waiters took forever to came back to see if we wanted more drinks. Really disappointed because is not a cheap restaurant.. they really need more staff . Ceviche was good but tacos are not great. They don’t have spicy sauce 😞

Staff were nice but not very attentive perhaps because they were busy. The food was average and took a long time to come up with no warning from the servers of the wait times. The décor was the most impressive thing of the full place with a lovely round bar.

Truly awful experience, the first time our main courses came out the were cold as we’re the sides. We informed the manager and we were told they’d replace them after nearly 2.5hrs we decided not to wait any longer on our main courses and asked for the bill, which was discounted. The previous courses from the set menu arrived sporadically with long gaps between. The drinks tasted great, but again took quite a long time to get to the table. We called it a day having booked our table for 8pm and by 10:25pm we were passed eating. The Ozzie Assistant Manager was really helpful, and genuine. Overall we wouldn’t return and would not recommend. The atmosphere is great but the food and time you have to wait on it means it’s not worth ruining a night out for.

Great from start to finish the guacamole was the best I've ever tasted and loved the theatre of it being prepared table side. The ceviche was amazing and could have eaten it all day. Rest of the meal was great too would highly recommend for a team lunch

If I could give this a 0 I would, instead I will give it a 1. It was awful, if I wanted bad tacos, I would go to Taco Bell. It was overpriced, under seasoned and a sorry excuse for “authentic tacos”. I don’t know if they got their authenticity from the international section at ASDA, but I’m from Texas so I know a thing or two about tacos. The drinks were too sweet, but the service was good and the atmosphere was beautiful. Terrible food but would make a good club.

I made a booking for my partner and myself on New Year's Eve to celebrate in a different style. Just one day before our booking I was notified that the restaurant will be serving ONLY set menu for £75 pp after 6pm (our booking was at 7pm). I had to call to reschedule the booking before 6pm because we wanted to try our own selection of food from the ala carte menu. Then it was just getting worse. We were rushed to order because the time was getting closer to 6pm. When we finally ordered, we received our guacamole premade, not made at the table as advised in the menu (which I understand, this is common practice when the restaurant is busy, however I saw the guacamole being made freshly at other tables). Afterwards, I ordered the raw salmon in citrus sauce/broth, which was fantastic! Definitely the star of the night, would recommend 100%. Then I received my main, which was the cod from Chef's Selection, and I had to borrow cutlery from my partner as I didn't receive a fresh set (he had tacos so he didn't use cutlery). A similar thing happened to our dessert - we were left with no cutlery and had to wait 15min for any waiter to appear on the floor so that we could flag them and ask for some cutlery. By that time our ice cream was half-melted. Generally, the ambience in the restaurant was fantastic, with a mesmerising live band playing popular songs and dimmed lights. Cocktails were also fantastic, beautifully chilled and balanced. However, the service was far from perfect. Long waiting times, waiters disappearing from the floor for 20min and disorganised food service. The lack of trained and experienced floor staff shows. And the restaurant was not that busy! We won't be back soon. Definitely not worth the price point!

The food & service was amazing we can’t rate this place highly enough. We started with the guacamole & chips which is mixed at your table a really nice touch and without doubt the best I’ve ever tasted we then had the rump cap steak medium rare which was cooked to perfection and tasted absolutely amazing . We finished with the chocolate cigar and the churro’s with caramel sauce once again so tasty and out of the ordinary. All in all if you love great food , great service and reasonably priced for the city centre this is the place to eat 10/10

Disappointed, this is nothing on the food, myself and my partner came here earlier in the year and loved it, so much so we had booked ourselves a table for Hogmanay, as such I phoned up to ask about availability around 4 weeks ago and had our table booked with nothing seemingly different than our previous visit. Unfortunately, 4 days before Hogmanay we were informed that we will have no choice other than a set menu, that neither myself or my partner were keen on, and we would have no other option but to pay £150 for the set menu, I completely understand restaurants doing set menus for Hogmanay as I myself am a chef in Glasgow, however to be told 4 days before or booking, which was in place 4 weeks ago, that there was only a set menu without previously being informed on the matter is quite disappointing. Again nothing on the food, as we loved the food on our first visit, however extremely disappointed on how they handled this situation and how we were left in the dark, especially now that I have had to make other arrangements for Hogmanay a few days before which has proved difficult due to high demand.

Arrived at restaurant and our table wasn’t ready - told to wait in the bar which had no free seats (although bar staff were great, and v friendly). When we were seated, waitress was rude and standoffish, waiter was lovely. Had to ask for multiple things (glasses for water, more drinks etc) rather than being checked on (I don’t think we were checked on once). On the sharing menu, not clear that you receive one of each choice of taco - pretty useless when it’s sharing. Would maybe go back for drink only and some table top guacamole, but nothing else - much better places in Glasgow to eat!

Really poor service. Arrived on time, our table was not ready in spite of there being two available. Were told to wait at the bar where there were no free seats. Food was very average. Very slow to come out. Waiter was lovely and bubbly, waitress was absolutely not cut out for hospitality. Very dry, had to ask for everything rather than being checked on from time to time. Loo's were chaotic, clean enough...but very messy with excess loo roll lying around and a loose tap. More like a club's loo than a restaurant. Food was not worth the price tag. Cocktails were nice. Would not go back from what I experienced today.

Lovely looking restaurant , food is nice too. At 5:30pm on Thursday with maybe another handful of tables sitting at the same time as us. They didn’t have the ribs and 2 of the other tacos on the Christmas menu. The waitress was dry with us the whole night, she seemed bothered that we asked about the menu, she didn’t care to ask if it was our first time there or explain or recommend anything, which in my eyes, it’s just standard when serving in a restaurant. I don’t understand why these places think it’s okay to add 10% service charge without asking as if it’s compulsory. It’s not , you can ask to take it off. Specially not acceptable when they don’t have food you’ve ordered from the menu and when the services was soo dry. We went in, in a happy mood to celebrate and as soon as we got served I wish I had got up and left. Felt pressured to pick something else from the menu with the waitress getting impatient standing over me. I feel bad complaining on here but some people should change jobs and stay away from the public. Oh ! They also add a gift a tree charge , without asking. If they explained that they are raising money for a cause and told us a bit about it , and I wanted to accept fair enough. But what do I know what it is , who it goes to or anything… just asume and expect the customer to consent out of being polite. I work hard for my money I don’t just give it away as if it is nothing to me. Specially whne it’s not at all worth it.

First visit in here yesterday after a recommendation,stunning inside, food was great and with a live latino singer in the background, just added that extra touch. We were not aware there was also another bar with live music next door to the restaurant. A wee bit pricey compared with other lovley food restaurants although definitely worth the experience for the decor and vibe alone

Loved it! I went with my wife and wanted a special dinner. This place didn't disappoint. The food and service were excellent, abs yes it's not cheap, view I've laid more due a lot less. We will certainly go back

This place is amazing. I have been 3 times and each time I fall more in love. The food is devine, one of the best steaks i have ever had, and who knew corn on the cob can liven your taste buds. If you haven't already tried you must try their spicy strawberry and habanero margaritas. They are outstanding. The service is great and good to see familiar faces each time i have visited. The cost is worth it, not on the cheap side but you leave feeing like it was worth every penny. Best restaurant with the best vibes.

We recently held our daughter's 21st birthday party in the beautiful margarita bar within El Santo. From the outset, Daniel was fantastic helping us plan a fun party. We had around 80 guests and was the perfect size of venue with an amazing atmosphere. The decor is stunning, the food is delicious and the cocktails are amazing. Special mention to Jack and Orgil who did the best job running the bar and worked so hard all evening. Also huge thanks to Panos, Fran and Destiny for taking such great care of us. Thank you for making the party so memorable.

Visited El Santo's on 25th November for a group dinner, 14 of us in total. The only good thing was that the food tasted good. Service was awful, about 6 items were missing from our order and when we queried this the waitress argued with us and said we hadn't ordered these things and the kitchen was now closed. Some of our groups food came about 20 minutes later than the rest, we were sat for over an hour before any of our order arrived. I understand Saturday nights can be busy but it was really poor. The cod taco only came as 1, which it didn't state on the menu. The halloumi was £9.50 for two really small squares, the small plates were really overpriced. I would not recommend.

Been coming here regularly at weekends mainly to have good cocktails in El Santito but sometimes food (they are way behind the curve on vegan food, but the little they do have is nice). We come often for the music as the regular DJ is damned good, but last weekend it was just weird. There was a sax player blasting out too loudly over bad commercial music, and then when the DJ did finally start, it was like R'n'B and just the worst commercial reggaeton and house...same guy that normally plays incredible Latin music....why has this changed???!!! A decision has been made to make this place more mainstream I guess, but we come here to get away from cheesy music! My partner is Brazilian, and I lived in Colombia for many years, so music is important for us, and after that last experience we are going to look elsewhere for that latin vibe.

My friend and I visited El Santo for dinner before a concert for her birthday. We were welcomed warmly, seated at a lovely table and almost immediately given a bottle of water. Our drinks order was taken quickly and our waitress Oana could not have been more helpful. Oana described all the dishes and recommended the set menu which did not disappoint. It was fun having the guacamole made at the table and all the dishes were delicious, particularly the croquettes. We selected one pulled pork and one cod taco and the Peruvian chicken as the main. All the waiting staff were very friendly and smiled while passing the table and checked frequently but unobtrusively if there was anything we needed or to take empty dishes away. Overall, we had a fantastic experience. Lovely decor, great food and exceptional service. Oana in particular helped make this an amazing evening for us. Thank you.

This was my first time visiting and I was fairly disappointed. There was a singer (who was good) that was being blasted extremely loud (which was bad). We couldn't talk to each other and my ears are still ringing. I did ask the waitress if the speaker could be turned down which she ignored. The food was really great and the interior was very nice. The service was bad. It was slow and the staff were clearly unhappy. I never saw one member of staff smile all night. Most likely they are sad about the fact they were now deaf. I actually felt a bit sorry for them as they all looked so miserable. It's a bit pricey which I would pay for a great experience. But this was not a great experience. Wouldn't recommend.

Birthday treat for me. Amazing experience. Decor usually wouldn't be to my taste but it defo worked. Staff were phenomenal from stepping in the door to leaving. And the food was beautiful with a very quirky twist. Loved it. (Try the cigar chocolate at the end). Perfect vodka martini also. Thanks again.

Visited on a Tuesday night. We had Quacamole to share for starters. They make this fresh at the table, would highly recommend. We were drinking margaritas, the service for drinks was a little slow and the place was quite quiet, so this may get worse on busier nights. We got 4 tacos each and these were very good! Really tasty and lots of different combinations to chose from. Will definitely be back.

Great food, really tasty and unique combinations. Fab set up inside, loved that table water was brought and topped up without asking. Reasonable prices for lunch menu, although could make the mix and match option a bit clearer. Servers were good but a little slow and we were the only group in there for a while, so not busy. Took a while for the bill to come when asked as well. All in all we would go back as the food was the highlight.

The decor and the vibe is probably the best part of this place. The food was tasty and you have to have the Guacamole!! Best I have had. Servers are nice and I had a good meal. It's just properly overpriced I would likely go back.

The food was amazing, the steak was cooked perfect medium rare. Everything was tasteful and well executed. Portions are a tad small so you will order a lot.

I am a huge fan of South American food and whenever I am craving for Ceviche, I book at El Santo. Some variations of this dish are not 100% typically Peruvian but still, it definitely worth the try for its taste. The food is really nice and the ambience is my favourite part with beautiful interiors and awesome music. However, the aspect I like the most is the staff. The people that work there go above and beyond for their customers and even on a possibly wrong night where the food arrives late and maybe even with the wrong dishes (it happened to me), the staff is so nice and professional that they definitely make the difference between a disaster and a happy customer. I am definitely a happy customer and recommend El Santo for a lovely dinner.

Fantasy experience all in. The decor, food, atmosphere and music was all on point. My wife and I had the £40 per head chef special. I have read a few silly reviews about people complaining about the price of the food when the menus are available to all online! Check before you go and if it's not in your price range then pick somewhere else. Anyway the food was fantastic, almost too much to be honest. Drinks prices were pretty reasonable. Will definitely be back.

The food was exceptional, absolutely delicious. A great meal out for a special occasion. Loved the live music and beautiful restaurant, the staff were really attentive and friendly. The tequila cocktails were the best I've ever tasted. We will definitely be back.

I went there late on a Saturday afternoon having a rare kid free evening. We had the set menu, which at £40 a head was great value. We struggled to finish! We had a mixture of starters: deep fried bread, prawn ceviche which was served...

Love El Santo food and service divine. Even better with a itison deal They also have a new menu on l think you should try out.

Amazing lunch...... food was brilliant, tasty, filling, lovely drinks, amazing staff. Will definitely be back

Hmm. It was OK. Decor is lovely but it's really dark you struggle to see much of it. Food was OK, tacos a bit bland though. Homemade quac and steak nice. Slightly overpriced for what you get. Really disappointed in the classic margarita though, no...

I visited El Santo to celebrate my birthday. I’d seen this place pop up on social media a few times, I always love to try new places and Mexican food is my fave. Instantly loved the vibe when entering the restaurant with the red lighting...

We went in for a late lunch using Itison vouchers on 18/10/23 The food was so bland it was almost tasteless. The staff gave incorrect information about the food on the menu and then did nothing when I said we did not enjoy any aspect of our food. More money should be spent on staff training than the decor in my opinion. Looks good but lacks substance and they need a new chef if he/she is happy to serve such bland food.

Trendy new restaurant in Glasgow! The restaurant could do better with their allergen grid but our server, Oana, was exceptionally good and double and triple checked all of our choices avoiding what we could and could not eat! Food was very tasty!

Great food, great staff, the environment 5 star all around, a must if you are in the area! Deff going again!!!

Terrible dining experience here. Would not recommend

If I could give no stars I would. I dined here in July of this year with two friends. The place was near empty but somehow the table service was non existent for most of the time & a struggle to get anyone’s attention. The drinks weren’t that great. Margaritas that tasted too sweet & were served in tiny little Nick & Nora glasses. However that’s not the most disappointing part of the experience. When we received our mains, we had each ordered two tacos each & a selection of other items. I bit into my beef taco & when chewing it I felt something very hard hit against my tooth & nearly swallowed it. I pulled it out my mouth & to my horror it was a large chunk of GLASS! No waitress was to be seen when this occurred & when we eventually got someone they apologised & got the manager. The manager, albeit polite, had no idea how to handle this situation. He couldn’t even make eye contact. & asked if I wanted a replacement. Sorry, but no thank you! Not after finding that in the the food. He took the plate away to “show the kitchen” but when he returned there was no explanation given as to how they thought that glass had gotten into my food. He just told me my replacement was on its way to the table. Which I had to cancel & reiterate I did not want any more food from the kitchen after what I had nearly swallowed. We were offered a bottle of wine for the table instead which we declined as we were not drinking wine & ordered another round of drinks instead 5 minutes later. (Which we were still charged for!) But safe to say, none of us finished our food after this incident. No one came near us the rest of the meal really. We sat with uneaten food in front of us for over half an hour. No one asked if we wanted it all taken away when we had to complain about the glass. No one even asked if I was okay during the experience & whether it had injured me. We were ignored & avoided until we asked for the bill when we eventually got someone’s attention for it. The manager didn’t even bring it himself, he sent a member of staff to apologise on his behalf while he stood at the bookings desk. & the bill still rang in at £150!!!!!! A measly 20% off for food contamination by broken glass is shocking!!! & on departure from the restaurant the manager didn’t even lift his eyes from the screen to acknowledge us on the way out the door. Ridiculous & unprofessional. I had actually been really nice about the whole thing because I too have worked in the industry & know what it’s like dealing with these things but I can’t accept how poorly this was all dealt with & wish I’d actually just got angry about it & made the scene it deserved on the day. I detailed my bad experience in a private email sharing my disappointment on the service in general, how it was dealt with by management & the fact we were given no reassurance it had been investigated & dealt with within the kitchen as I didn’t want to leave a public review, but the poor inadequate response I received from Kayleigh who described herself “THE” Manager was much the same. She washed over all the concerns & points I made with a mediocre response that came to all of 3 half hearted sentences where she offered me a free meal at a later date. Again no thank you. & has ignored completely my response to her email showing that this venue & its managers just don’t care very much about customer service or their food hygiene & health & safety reputation. The place looks stunning inside & the food looks good too. But there’s some serious flaws with how that venue is managed & the product executed. It’s a real shame as this could have been a great venue but I will never be back nor will I recommend it to anyone after the poor experience & lack of care shown to me over such a serious incident of food contamination.

Unfortunately the only positive thing I can say about El Santos is that it has amazing decor. Everything else was a complete let down. The staff are extremely untrained, lacking in basic customer service skills. The cocktails made by the same bartender were inconsistent in taste and ingredients, we ordered the same drinks three times and not once did they resemble the previous order. We were looking forward to the food, however a few moments in to eating my friend pulled out a large piece of GLASS from her mouth that was in amongst her taco filling (details on separate review below) . The sheer lack of concern when we eventually managed to get the attention of staff was shocking. The staff tried to push a re-order of the same item, but considering these taco fillings are batch made, to offer another duplicate taco from the same batch, and continue serving other diners this food item for the duration of our reservation is truly astounding, given the severity of this situation… BROKEN GLASS IN YOUR FOOD Clearly from kitchen preparation. The staff including the manager showed zero concern that my friend and other diners may be at risk of swallowing more glass. The kitchen continued service as normal. The whole situation was handled so unprofessionally , there was no empathy or general human decency involved which should come naturally working in this industry. All 3 of us who dined also work in hospitality at a high level and know how a severe situation like this should be handled. We gave El Santos adequate time to try and resolve this situation, however they would rather play this situation down and ignore following up altogether, which has now resulted in this review.

The food was fantastic, the surroundings beautiful and all the staff were very attentive. I will definitely recommend and will be back.

Disheartening and disappointing booked a table for a birthday 15 people for them to come and tell us be quiet absolutely shocking not the best experience will not recommend especially with party season fast approaching

Went in for tacos at lunchtime. They were crispy. Like the old el paso ones. Just absolutely not what a taco is meant to be. Filling was bland. Mrs got a steak sandwich which she enjoyed but as far as legit Mexican goes, it was...

The decor and atmosphere is amazing. Lovely features everywhere you look. The bar is the highlight of the place. Would recommend coming here for cocktails. Was a bit disappointed with the food. A bit overpriced for what it is. Very small and underwhelming tacos.

Another top night food-wise in El Santo. The staff were extremely accommodating and helpful once again. Our only disappointment was the difficulty and ultimately, inability to order an Antartica beer which more than one member of staff insisted was an energy drink! It isn't...It is...

GREAT EXPERIENCE!! Dinning El Santo, and equally great having custom drinks at El Santito

This place is the perfect little spot to just sit back and enjoy the evening. Everything was really great, from the food to the staff and ambiance. Woukd recommended this spot to anyone.

Average food. Expensive. Long wait between courses. Would still be there if we hadnt gone to the bar and asked for our bill.

Excellent range of cocktails, staff are amazing

Food. For me not a great menu. It’s not clear & there’s not the best selection. Tacos were OK not great. Out a packet? Surely not. Halloumi not bad. Mains. Chicken was nice. Sauce with it OK. Hake if I’m to be honest was pretty disgusting. Worst I’ve ever had. Sauce was gloopy & tasted terrible. Texture of fish suggested it was frozen rather than fresh. Some reviews like the hake. I have no idea how you could like that. Maybe they’ve changed it? Pork belly was nice & crispy. Cocktails were nice. Restaurant itself is beautiful. Toilets a touch grubby. Waiting staff. Lad in the bar serving cocktails was good and clearly enthusiastic about his cocktail menu. Waitress…I’ve got to be honest she did warm up slightly but I’d describe her as frosty. She wouldn’t get a job in my restaurant. No effort to explain the menu and basically unfriendly & unhelpful. Had that slightly aloof way about her. Scowled at us. The restaurant was freezing. I asked the staff to turn the air con off. They did but it came back on. Appears they couldn’t work it. For me this is another restaurant which is all show and very little substance. I couldn’t recommend as I definitely wouldn’t go back. You never know, but if it doesn’t up it’s game I doubt it’ll last long. A shame as clearly a lot of effort & money has been put into the restaurant itself. If I were the owner I’d be worried. I’ve given it 3 stars. I’m probably being generous as it’s the worst Mexican restaurant I’ve eaten in. I don’t like to give bad reviews but I just couldn’t say much positive about this place. My advice would be to spend your £50 a head somewhere else.

The restaurant interior is really gorgeous, and food was delicious. There was abit of a wait for our food, the restaurant didn’t seem to be too busy so did start to get slightly impatient. We ordered a sandwich and tacos, they were absolutely divine and helped us forget about the wait. Would visit again. Thanks guys

1st visit on Sunday & it didn’t disappoint, such a beautiful place with stunning decor & ambience. Everything right down to the plates & glassware were just beautiful, very pleasant attentive staff & looking forward to going back to try more things as the sharing steak on the platter looked amazing. We had 4 different types of tacos each one delicious as was my latte to finish it off. Thoroughly enjoyed the experience and will be back soon, probably then I’ll give 5 stars ***** for food when I’ve tasted more . Thankyou

Great food, delightful staff with great service. Fabulous decor and great value for money.

Bad costumer service. Overpriced

Didn't have any food, however the cocktails were excellent. The atmosphere and service have ensured we will definitely return. 100% a great find!

Very weird place. I feel sorry for the chef.

Thoroughly enjoyed our visit and food. One small issue, there was a lovely singer performing during the meal, could barely hear each other talk at the table. Nothing against the young lady, lovely singer, but whilst eating your meal it's nice to be able to communicate without shouting.

Couldn't ask for a more romantic night here. Wasn't expecting the chic decor and music, and the food was simply fantastic, cooked to perfection. Cocktails were well made too. I mentioned off-handedly that the occasion was Chinese Valentines Day and at the end of the meal, staff brought us a plate of two truffles and chocolate that read 'Happy Valentines' 😲💕 (it was a surprise to both of us). Fantastic service in general, they made the night feel really special. Will go here again x

We were visiting glasgow for the cycling championships and happened across this restaurant. Great food. Very freshly prepared. Would recommend

Good is tasty but expensive. Guacamole is good. Looks great inside and the atmosphere is good. Service substandard for the price point. Once we received our food no one came back to our table for an hour, not even to check on the food or ask about drinks. Sat with dirty plates for a long time.

Lovely setting and decor friendly staff but I just didn’t think the food was great value. Between us we ordered quite a selection and although some of the food was really delicious for example the ceviche, the tacos and sides seemed over priced compared to...

Lovely food - my wife is Venezuelan so I've eaten my fair share of arepas, and we both agreed that theirs was outstanding. Main course was also delicious. The service was attentive and very friendly. 100% recommended.

Presently surprised, was worried it would be more style over substance. The food was excellent as were the drinks options, high end tequilas available. Was there on a Sunday night, so it was a bit quieter. Fresh made guacamole at the table was a highlight too. Will definitely be back.

Fantastic meal, friendly and attentive staff, and a very welcoming atmosphere. Will definitely be back

What a wonderful place. I was dining on my own, away from home working. I received a very warm welcome. Staff very attentive and knowledgeable on their products. Lovely cocktail menu professional shaken at the bar. The person who took my food order gave me some great recommendations but also explained all dishes to me. The food was excellent and I would highly recommend it. Thank you El Santos team for a truly lovely evening. I can't wait to come back to Glasgow 🙂

Beer was warm, the food was overpriced and the live singer was that loud you couldn't have a conversation across the table. We had asked for the bill which came with a 10% service charge and as we waited to pay we were told by someone else that we needed to leave the table within 10 minutes. We were waiting on them coming back with the card machine at the same time we were being rushed. Just as well we never orded dessert. Won't be back anytime soon.

Great service from oania. Great food too

Compliments to the chefs! ✨ Wonderful dining experience, we went for a nice lunch. It was a mixture of luxury in it’s atmosphere/setting and comfort with their beautiful food.

Food was fine. Atmosphere was okay. Lighting was low. I mean, really low to the point I could barely read the menu. We had the chefs menu to share between two. A guy came out with a foldable table and mixed the guacamole in front of us in a massive pestle and mortar bowl. A bit gimmicky really and more of a nonsense. I'm sure the staff do not fight over who does that job each night. Just mix it in the kitchen and bring it out for goodness sakes. It's bad enough waiting long enough for the drinks. The dancers could be ditched too. No one was really watching them. No disrespect to them at all. They could dance but they would be best utilised on the floor bring drinks out to tables or mixing guacamole. The music was deafening! When I'm shouting and straining to hear my partner who is beside me (not across the table, I mean beside me), you know it's too loud. I remember the ringing in my ears when I came out of Archaos back in the day. I had the same experience leaving El Santos. Toilets are very dimly lit too. That's no excuse for the p**s all over the seat and the paper strewn across the floor. That's not the restaurants fault though, that's just down to the animals that were eating there that evening. Would I go back? If I was feeling flush and was absolutely bladdered so the music didn't bother me, maybe. Maybe but highly doubtful.

Amazing service and atmosphere, you must visit this place, 👍👍