Tortilla London Wall in City of London, Westminster - Phone Number, Reservations, Reviews

This is the first place that comes to mind when I want a delicious and quick lunch, the speed these guys make the food with its unbelievable. There’s seating downstairs and one of my favourite staff Komali is always there to help and give a smile.

Messed up my order by first delaying it then giving me the wrong item, then have the chutzpah to offer me free tortilla chips

Great Service and friendly staff. Food was made very quickly despite how busy it was.

Tortilla London Wall serves up fantastic burritos packed with fresh ingredients. The customizable options let you create the perfect meal, whether you're a meat lover or vegetarian. Service is quick, making it a great lunch spot. Prices are reasonable for the area, and the portions are generous. Overall, a great choice for a tasty and satisfying burrito.

I came here a few days ago and they basically messed up my order, they offered to rectify it but I didn’t have enough time left as I had to go back to work, I came back in today and was ordering at the self serve checkout where the manager recognised me and apologised again and made sure I was taken care of! I really did appreciate this 10 out of 10 for food quality and customer service

Staff are so helpful and sweet. Always go above and beyond. Food tastes great too

Simon was really helpful, and attentive when ordering.

I normally think Tortilla is the BEST Mexican food I've ever had in the UK. I used to go to the one in Canary Wharf all the time and it was amazing. This one I've been to multiple times and each time I have been disappointed. You can only order using the online tills which removes a lot of flexibility of making your own burrito (eg. I can't order the veggie burrito but ask to not put in any grilled vegetables and give me extra rice instead for example that I always did at Canary Wharf). There is nowhere to sit. Even Canary Wharf had a place to sit. The burrito is not wrapped well, the ingredients aren't put in proportion, and the burrito is usually served cold. All in all, very disappointed. Try another Tortilla nearby but avoid this one.

Simon is terrific guy - excellent service overall

Nicola really helped our family to settle in and have a lovely meal recently. She absolutely went out of her way to sort us out and make us comfortable. Thank you

Nicola was so helpful when 6 of us ate there, 2 adults & 4 kids, she helped us with our order explaining what everything is & bringing the whole big order to our table. So friendly & kind. She made the whole experience memorable because of her keenness to go above & beyond with her time & patience.

Foods okish. Staff look very unhappy bless them … they use a microphone for lunch to read out the takeaway numbers which seems a bit much for such a small place.

This was my first experience here, and I certainly would return. This was a very busy eatery but the service was very efficient. The seating area downstairs was clean and tidy. The food was great.

Very helpful staff, Nicola was very attentive and took care of anything we needed

Fantastic service, friendly staff and the food was amazing!

Food was okay, but whoever wrapped my burrito didn’t take enough care. Literally fell apart as I opened it. Ruined my meal.

Really clean place and very welcoming staff and especially ravi and the manger but the whole team have a really good customer service. I’m so happy with meal.

10s across the board, amazing staff and great food!😍

Very amazing place for authentic burritos. Absolutely recommend. Great people as well. Very friendly. Fast service.

Very nice place if you want something for grab n go. The stuff are very friendly and i found them quite helpful as well as the kiosk is a bit mess , you need to scroll all the way down for more options. Except that the food and experience was really good. Must visit place

Nice vegan options Ravi was very helpful and polite

The staff work well and it was apparent because service ran smoothly

I do love coming here as it's right where I work. It's self service now (it never used to be) The chicken is halal and they always give a generous portion. Took pics but I can't find them. Sorry!

Excellent food. Irresistible tortillas. Menu is extensive and a lot to choose from. Definitely a good place for a lunch break. The beef tortillas was to die for. It can be expensive but worth it. Highly recommended.

A decent lunch, especially since you can customize your own burrito and make it exactly how you like it. The rest said that the menu burritos were a bit bland and boring, but I liked mine.

staff are super nice and friendly!!

Amazing food as always from Tortilla. Staff were very helpful when helping me redeem my free birthday burrito, and when the happy hour offer wasn’t working they let me have my drink for free!

The food was good and the staff was very polite and helpful. Would definitely recommend.

Loved the atmosphere here, very polite and friendly staff. Simon was very helpful and I really enjoyed the food which was hot, tasty and presented really nice. Would definitely recommend to people. Very happy!

First time eating here and wont be my last. Great choice of menu and friendly staff especially Simon (hope I've remembered his name correctly!)who helped me with the electronic menus and recommended the Combo deal (lovely beef burrito) and also the Happy Hour drink special. Many thanks.

Friendly nature with ravi and grate food

Great food and better service, especially Simon. What a legend.

Lovely staff and amazing food, definitely recommend!

5/5 Ravi maddineni he looks like a iron man

Ravi Service was very nice keep it up...✨👍

Excellent customer service by "Ravi Maddineni"

Chicken doesnt seem to taste the same as they were not charred grilled

always good food and sometimes a good reception.big guy who works in there is one of the friendliest worker I know

Excellent Restaurant. These are the best. The service is excellent and the food is delicious. I would highly recommend them. Thank you Tortilla London Wall!

Ravi provided brilliant service.

Excellent service and food. My meal was prepared quickly and perfect. Special thanks to Simon :)

Very friendly nature by Ravi Maddineni. I request to meet him you will be comfortable and will get a new friend..

solid food, very fast pick up :)

TERRIBLE - AVOID Went for the chicken naked burrito. The chicken was like dunked in soup. Normally its grilled chicked. Tasted disgusting. Poor service not listening to what I wanted or not in the burrito. Went to pay real poor customer service no forks or spoons. Told the till server she just pointed to the area where there was no forks or spoons. No interest in refilling or getting them. Awful

Delicious and authentic flavors! The tortillas are fresh and have the perfect texture. A must-try for anyone craving genuine Mexican taste. The workers are very polite and service was fast.

Nice place to eat and food is delicious.

Amazing service, top notch staff, Simon is a star, highly recommend.

Always good food and good management for the store

Great food / relatively cheap for the area and great staff!

A really poor burrito and very average service. There were hardly any ingredients in the medium burrito, and what was there wasn't very well cooked. This Tortilla is simply too busy to provide a good food experience.

Always good and consistently tasty burritos

Pathetic service, no care for customer, just trying to cut corners and avoiding giving the stuff that is part of order. In a hurry to close the box without even adding last 4 key ingredients (I had to stop him and ask to add). Rude billing lady, no sense to work.

Overpriced, optimised for maximum footfall

They should station a police officer outside because people are being robbed for the price they pay in comparison to what they get.

Staff slightly rude, meat quantity in burrito is next to none. Too pricey for what you get in return.

The staff are nice, helpful and friendly, and London wall cater for everyone's needs and different kinds of food Allergens that anyone can have

The food is very delicious. Tried Quesadilla here and its mouth watering.

Good option to grab a quick lunch during weekdays. Burrito and naked burrito both are good and filling. Salsa has slight heat to it.

It’s tortilla and it’s lunch time. Busy or not common courtesy, care about the food and spend that one second to listen. Food is standard.

5 tiny cubes of chicken in the large burrito, absolute scam for £8.7

Delicious wraps, quick service, nice staff. Although a bit expensive (not surprising given the inflation), I was happy with my food!

So messy , disorganised staff, bare minimum effort. Thanks but no thanks

Delicious food and service is good.

Quality food and atmosphere is also amazing.

Delicious foods and service is also good. Atmosphere is great!

This is probably one of the only Tortillas I wouldn't rate highly. The staff often skimp out on their portions where even a large burrito bowl serves less than a medium.

Nice place to go for a quick meal, surprising extras. Almost tempted to ask if the cutlery was available at an extra too!

This place is great! Atmosphere is chill and cool. Staff is also friendly.

I have to say, I enjoyed every single bite of the meal. The place is reasonable.

From the starter to the dessert the quality and tastes everything was outstanding, might have been the best meal I have ever been served.

It’s the cutest spot with amazing food.

Beautiful presentation wonderful dessert. I recommend to everyone!

This restaurants food is so good,, i loving it..,,,

Budget friendly I will come here again 💝🤗

Amazing food and very good service.The enviroment of the restaurant is very good and the staff are very quick serving the orders. Best place to eat mexican food in London wall street.

Restaurant environment is very nice

Sign up to tortilla club for freebies!

Very good and fast service friendly environment enjoyed a lot

Foods are fresh and very delicious nd very good service

Restaurent service is very good.

Dine in dio then vegetarian dio spend 10-20 dio Lunch

Like the meal very much and friendly atmosphere

Fresh food and service was very impressive

Food was great and fast service

Very friendly environment and food service is quite good and fast

This is a take away. Ordered the naked burritos. I usually prefer some salsa with Burritos to make it tangy. This was just a mix of blackbeams, rice, cheese and some. Wasn't the typical tangy food that Mexican food is known to be. Glad that they offered a veg option. Service was very quick. It's not a dine-in type. It can sit 5-6 folks. Almost all of them were takeaways. Overall quantity is good.

Portions were considerably smaller than other restaurants and stingy on toppings. Would avoid this location.

Atifa was brilliant and got me to sign up to all the great deals!

Staff were more interested in fulfilling online orders than serving customers. First time in this branch but way below standard compared to other branches I've visited in the past

Best customer service ❤️ Thanks Raffa and team

Amazing food and top notch service!

Amazing food and very good service. I can’t wait to try it again.

My go-to place for lunch. Staffs are very welcoming

Had one of the best experience so far

Amazing taste of food. And really good service.

Night shift team was amazing. Fast service and really friendly. My fav Tortilla in the City! 😃

Good place , great staff and service all around

Had a great lunch this evening - a perfect place to be there if you want to sit with your colleagues as well. Great environment great food.

a special mention to Rapha - top guy

Love going there everytime - value of money - and the staffs are very helpfull as well.