GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.0

Based on 1.450 opinions finded in 2 websites

site_photo4

Nº 394 in 640 in Kingston upon Thames

Nº 1 of 1 Mexican in Kingston upon Thames

CUSTOMERS TALK ABOUT DISHES WITH..guacamoletortillachickencheesetacosmexicanmeattacoladyricepay

comment_iconOpinions

The staff were so nice and friendly, and the atmosphere was really fun, definitely coming here again!

site_logo

Daria Kavazova . 2025-02-13

MORE AT Google

Ernesta was very good and had a lot of patience and helped me choosing perfect items for my burrito which was very delicious.Loved it!!!

site_logo

Rahul uppala . 2025-02-11

MORE AT Google

I had the best experience especially because Ernesta was so generous and gave me suggestions and I had the best meal.

site_logo

roshan reddy . 2025-02-11

MORE AT Google

I’ve had an amazing experience at Tortilla Kingston. The staff was very helpful and understanding that was my first time in the restaurant. Amazing food. Amazing service.

site_logo

Милена Сейдия . 2025-02-10

MORE AT Google

Nasko and Silvia are star members of the team- fab branch this is!

site_logo

Fizah Daudi . 2025-02-07

MORE AT Google

The best burrito I've had in years. Ate in. Shame the environment wasn't as good as the burrito. The trash area was overflowing and the toilet was minging.

site_logo

Mike P . 2025-01-31

MORE AT Google

Great service from all the staff especially Silvia. Will defiantly come again and recommend!

site_logo

Nathan . 2025-01-30

MORE AT Google

AMAZING STAFF! GREAT SERVICE! FANTASTIC FOOD!!!! MUST VISIT!!!!

site_logo

Radi Petrova . 2025-01-27

MORE AT Google

Food was nice, and the staff were lovely

site_logo

Elizabet Krasteva . 2025-01-21

MORE AT Google

I am very disappointed in this restaurant food. We ordered food from this restaurant, the bag arrived ripped and wet and the food container was open and the food nearly poured in the paper bag. Some food poured in the paper bag. It was a shame my husband received the food at the door coz I was engaged otherwise I would not accept that food order. I tried to call the restaurant several times but no one answered. Very poor customer service. I would definitely not recommend to anyone.

site_logo

OJ Arrayyaan . 2025-01-21

MORE AT TripAdvisor

It was my first time in Tortillas. Ernesta was really helpful for explaining me all ingredients. I definitely will come back.

site_logo

Salvatore Cantarella . 2025-01-14

MORE AT Google

The pork was not cooked, or there was only pork fat in my food. Hygiene was questionable. An employee used a small lid, which accidentally fell into the container of vegetables, to scoop vegetables into my food. I had to throw away my food because of that pork, and I never want to come back here again.

site_logo

EJ Kim . 2025-01-08

MORE AT Google

Food is tasty, staff are friendly and entertaining

site_logo

Duncan Thomas . 2024-12-30

MORE AT Google

We’ve just had a lovely lunch here and it was really yummy. Special mention of Atanas and Tanya who made our visit even more pleasant! Thank you!

site_logo

Desi Klincheva . 2024-12-24

MORE AT Google

Usually like coming here for lunch but had a very rude member of staff serve me and rush me through my order. Got incredibly stressed out and made me very uncomfortable.

site_logo

Sofifi . 2024-12-22

MORE AT Google

I loved the experience it was very enjoyable but not very Christmas vibes, season but a lovely experience over all.

site_logo

Lydia Grafton . 2024-12-19

MORE AT Google

Lovely staff, lovely food, a special thanks to Ernesta who has excellent customer skills, She is hard working and makes sure the customers are happy

site_logo

Amandeep nagle . 2024-12-02

MORE AT Google

I found the store dirty and the staff aren’t friendly at all they’re just plain rude sort it out

site_logo

ian clark . 2024-11-29

MORE AT Google

Amazing Camembert quesadilla from Sadia! Thank you!

site_logo

Melissa Benfalami . 2024-11-21

MORE AT Google

Super friendly server, tasty food. Place was largely empty since it was 4.00 pm

site_logo

Michael Sandes . 2024-11-18

MORE AT Google

Staff are so friendly, food is on point. It's a meal in itself. Thank you team Tortilla Kingston.

site_logo

Balham 12 . 2024-11-13

MORE AT Google

10/10 burrito - I dine in normally but delivery was up to standard and came warm

site_logo

Violet Brooke . 2024-11-05

MORE AT Google

Amazing place to go Very good staff Especially Ernesta

site_logo

rosinha pais . 2024-10-25

MORE AT Google

As always amazing food, and the service in here today was amazing such happy friendly guy served us! Wonderful customer service thank you

site_logo

Anibas Chir . 2024-10-22

MORE AT Google

Great service , great food lovely workers

site_logo

Sougand Azad . 2024-10-21

MORE AT Google

good portions and get service !!!

site_logo

B . 2024-10-21

MORE AT Google

Amazing food and amazing service. Lovely place - couldn’t have been happier.

site_logo

Oscar Cochrane . 2024-10-19

MORE AT Google

Amazing food . Best place and best price 😝

site_logo

Tiffany Ade . 2024-10-17

MORE AT Google

Food ( chicken quesadilla) was giving 10/10

site_logo

Kiki Krawczyk . 2024-10-17

MORE AT Google

Very nice, Nasko is really sweet and caring🥰🥰🥰

site_logo

aci . 2024-10-15

MORE AT Google

Staff were friendly and quick service

site_logo

jamie turner . 2024-10-10

MORE AT Google

Amazing service, Great ambience, fresh tasty food

site_logo

Radi Petrova . 2024-09-30

MORE AT Google

Won’t blow your socks off, but very good food and decent service. Their bentall’s location was a bit shabby last time I visited, with a few lights out. Have ordered many times when I’m feeling down, their food is always an amazing pick-me-up!

site_logo

Ellen Wight . 2024-09-30

MORE AT Google

Your staff served us a burnt Quesadilla, this would be a very first time we visited your restaurant but not our first time eating quesadilla. Highly disappointed as we can tastes the burnt Quesadillas- to the owner of this restaurant will you eat this type of food. Very expensive food yet you gave us horrible food. I have no time to replace a need food as we have to travel 2 hrs back home. Oh another news we waited almost 20 mins for us to get this Quesadilla yes only a QUESADILLA that we have to wait. Please do better.

site_logo

S P . 2024-09-28

MORE AT Google

I was here today for a lunch and the food and service it was 5***** Nasko it was very professional and very kind … including the rest of staff. Satisfied and really recommend 😉😊😊👍

site_logo

iolada brimbau . 2024-09-26

MORE AT Google

I’ve been in today with my mum for lunch and we were welcome with such a big smile and kindness of Nasko , food’s amazing , service perfect … would recommend this place a lots

site_logo

Bebiana BRIMBAU . 2024-09-26

MORE AT Google

nasko was very inviting when me and my friend came in. he was very welcoming and so nice. tortilla u never fail us!!

site_logo

Zuzanna Sulej . 2024-09-23

MORE AT Google

Staff are so polite and amazing customer service food is delicious too

site_logo

Divine N . 2024-09-19

MORE AT Google

Award winning combo of bad food and poor service

site_logo

Billy Dunning . 2024-09-19

MORE AT Google

Staff are so polite and amazing customer service food is delicious too

site_logo

Divine N . 2024-09-19

MORE AT Google

Award winning combo of bad food and poor service

site_logo

Billy Dunning . 2024-09-19

MORE AT Google

I didn't take a photo as I was hungry and dug into my food straight away. But I will certainly mention the young lady who took my order and helped me in a huge way. I didn't have a card on me, only cash and was told it's Card Only. She used her own card and took the cash from me to pay for my food. Very helpful, thoughtful and sweet.

site_logo

Nadya Imtiazuddin . 2024-09-18

MORE AT Google

Amazing service would definitely

site_logo

Naweed S . 2024-09-12

MORE AT Google

Wonderful place to have lunch in Kingston. Wanted to say an especially big thanks to Nasto (apologies if I’ve butchered the name) for making our meal extra special!

site_logo

El Classic Meme . 2024-09-12

MORE AT Google

Nasko was very welcoming and great to converse to. Very good worker and customer service! Will be coming back:))

site_logo

Maryam Iskander . 2024-08-19

MORE AT Google

Great service from your team member Nasko, super friendly staff and great food!!

site_logo

Autumn . 2024-08-19

MORE AT Google

Its a beautiful place with beautiful people service.They will explain each ingredient patiently and nicely.Warmly smile,nice clean environment,fun vibe,juicy creamy and fresh food!very nice burrito!such a big meal i got!totally worthy!

site_logo

hannah zhou . 2024-08-17

MORE AT Google

Great food and good service. Restaurant is very small and not à lot of seating area

site_logo

Andrew Betteridge . 2024-08-11

MORE AT Google

The food is absolutely delicious! I love coming here and eating here with friends and family, the staff are very helpful and polite which I really appreciate.

site_logo

Angelina Gil . 2024-08-10

MORE AT Google

You’re lucky to get the time of the day as the service is appalling. Very rude and short. My order took ages to come along (but yet there was other people getting their order before me and obviously Uber eats take priority.) When I did get my order they forgot my drink so I almost went behind the counter myself and took it. No one of our care if I did as they were not paying attention at all. Pricey for what you get. Next time I’ll just make it at home.

site_logo

Kazzi W . 2024-08-09

MORE AT TripAdvisor

it was a lovely experience and the food was amazing

site_logo

JessieEdits . 2024-08-07

MORE AT Google

i come very frequently to tortilla kingston and the staff are always extremely friendly with great food , nasko has served me alot and continues to offer amazing customer service😊

site_logo

Maya Broome . 2024-08-06

MORE AT Google

Really Appreciated Nasco’s Service, He Welcomed My Friend & I From The Entrance & Made It Easy To Create The Ideal Burrito For Our Individual Needs. As Well As Facilitating Our Needs With Our Table, Going Above & Beyond. Definitely Be Back 👌🏾

site_logo

It’s Naenae . 2024-08-06

MORE AT Google

Chicken in vegan bowl. They don’t know the meaning of vegan

site_logo

Ruchi Pawar . 2024-08-03

MORE AT Google

Food was very nice, Nasko was very friendly and helpful 10/10

site_logo

Lennard Gilbert . 2024-08-02

MORE AT Google

Good food, great service from Nasko

site_logo

joshua Cabucos . 2024-08-02

MORE AT Google

Amazing customer service very welcoming, the food tastes amazing and the place is very nice.

site_logo

Frankie Gaynor . 2024-08-02

MORE AT Google

nasko was really welcoming and served good portion and the food was 10/10

site_logo

Hannah . 2024-08-02

MORE AT Google

Nasko is so lovely and welcoming and polite good service lovely food highly recommend

site_logo

Daniella-amy Oram . 2024-08-01

MORE AT Google

I work in town and go here quite a lot on my lunch break, always get good service, staff are friendly, and the food is consistently great. 5/5

site_logo

Main . 2024-08-01

MORE AT Google

Staff were really nice and quick

site_logo

UnKnownYoungSav . 2024-07-30

MORE AT Google

Lovely staff & food is great. Always quick service! 🌯🌮

site_logo

Lily-Rose . 2024-07-30

MORE AT Google

I tried their salsa nachos and it was amazing. Even I ordered for my friends. Their recipe is too authentic. I customised it my way like I wanted to top up with more cheese so their team member happily made that for me. The staff Is kind as well. I would suggest everyone to go and taste their salsa nachos and their other food as well. Thanks for the good food! ❤️

site_logo

Deepali Singh . 2024-07-30

MORE AT Google

Quick efficient and delicious food

site_logo

David Coy . 2024-07-30

MORE AT Google

Super friendly and polite staff, food amazing as always, and lovely service! An absolute thumbs up from me.

site_logo

Anthony Igbonoba . 2024-07-30

MORE AT Google

Nasko was great amazing service

site_logo

JA SANDHU BUILDERS LTD . 2024-07-30

MORE AT Google

Absolutely amazing food and customer service!

site_logo

Klaudija Berisa . 2024-07-30

MORE AT Google

Great kind service by kawan and vihi, food amazing, guacamole excellent, always going for the extras 🙏🏽

site_logo

MIGUEL T.U.P . 2024-07-30

MORE AT Google

So quick, organized and good service. The food is so delicious, good atmosphere and nice staff.

site_logo

Ivona Stoykova . 2024-07-30

MORE AT Google

Friendly staff, delicious food!

site_logo

Velina Antonova . 2024-07-30

MORE AT Google

I love delicious food fresh and testy food thats why i always prefare to come and eat in tortilla and staff behaviour is very good and they are always guiding the customers

site_logo

Rizwansaeed Saeed . 2024-07-30

MORE AT Google

I experienced the best customer service ever! The staff were incredibly friendly and attentive. I highly recommend the Naked Burrito—it was absolutely delicious and very filling. I'll definitely be coming back for more. ❤️

site_logo

Anu Shree . 2024-07-30

MORE AT Google

Great food and Service from Nasko and Samir

site_logo

Ram Kundra . 2024-07-30

MORE AT Google

Always good, and in my experience, the staff are always friendly, 👌

site_logo

Harry Garraghan . 2024-07-30

MORE AT Google

Staff was really good and most importantly very intractive with customers and well serviced And food was very extremely good Keep it up Everyone please visit this tortilla Kingston store Thank you

site_logo

Lakshma Reddy Vemireddy . 2024-07-30

MORE AT Google

wonderful customer service with a smile :)

site_logo

tyler j . 2024-07-30

MORE AT Google

Sam was very helpful and made my first experience in tortilla amazing!!!! 😋

site_logo

Harris . 2024-07-30

MORE AT Google

worker named Sam was very nice and kind.

site_logo

ayan basharat . 2024-07-30

MORE AT Google

Nasko is the best everytime we come in. The food is also amazing.

site_logo

emma syla . 2024-07-30

MORE AT Google

Nasko is very sweet and polite everytime we go to tortilla. He is amazing. Thank you xxxxx

site_logo

Eni . 2024-07-30

MORE AT Google

Quick friendly service and clean places to sit.

site_logo

Harry S . 2024-07-30

MORE AT Google

The food is always amazing here and the staff are very friendly. I enjoy eating here more than I probably should! I could eat the quesadillas all day 👍

site_logo

Charlee Kennerson . 2024-07-29

MORE AT Google

Nasko sorted my burrito and it was excellent. Very friendly and attentive guy

site_logo

Nathan campanale . 2024-07-29

MORE AT Google

Very helpful, accommodating to everything, gave a discount too, very friendly!

site_logo

Laura Wilson . 2024-07-29

MORE AT Google

Great experience at Tortilla Kingston! The server called Nasko was incredibly friendly, kind and energetic. He deserves a promotion or pay rise!😊 Will definitely be returning here!

site_logo

Samuel Ho . 2024-07-29

MORE AT Google

Quick, tasty and well priced lunch for adults and kids alike.

site_logo

Rup LB . 2024-07-26

MORE AT Google

Amazing place to have lunch and relax

site_logo

Nasko Panov . 2024-07-25

MORE AT Google

The restaurant is clean and and I had an amazing experience.

site_logo

Faduma Ali . 2024-07-25

MORE AT Google

It's a shame that the employee who puts out the sauces ridicules us and her colleagues because we discuss the possible options in Spanish. He doesn't know that we perfectly understand his out of place comments in English. shameful

site_logo

Ruth Ruiz . 2024-07-25

MORE AT Google

amazing food, amazing service, amazing place will definitely visit frequently loved it

site_logo

PopularCrabs101 Ye . 2024-07-25

MORE AT Google

Lovely place and an amazing service

site_logo

Atanas Panov . 2024-07-25

MORE AT Google

Lovely wholesome good Mexican food.

site_logo

Priya Lad . 2024-07-25

MORE AT Google

Really friend place to get a quick lunch whilst on break from work and the food tastes great! The service is really nice and great addition to tortilla!

site_logo

Bethany Lynch . 2024-07-24

MORE AT Google

Great place, always guaranteed good food. Nice service too

site_logo

Pedro Soares . 2024-07-24

MORE AT Google

I went to Tortilla in Kingston with my family. I must say, it was a delightful experience, with scrumptious food, lovely ambience and charming staff. Highly recommended.

site_logo

Alok Jha . 2024-07-23

MORE AT Google

The food was great and so was the atmosphere. Staff were very friendly and I can not wait to go again. I would highly recommend it.

site_logo

Vedagya Jha . 2024-07-23

MORE AT Google

Sam was so friendly and helped me with every question I had. He was very patient with me which I really appreciated. Will definitely return!

site_logo

Joelle Kurtzke . 2024-07-22

MORE AT Google

Great food and great atmosphere love it here

site_logo

mol . 2024-07-22

MORE AT Google

Really amazing and friendly staff. I always wanted to try something healthy and the naked burrito wins over. Really love this place

site_logo

Jayantkeshav Jagadeeswaran . 2024-07-22

MORE AT Google

Fantastic service, pleasant staff. Thank you

site_logo

Noran Eldarawally . 2024-07-22

MORE AT Google

Similary restaurants in London

restaurant_img
4.0

316 Opinions

location-icon25 High Street
Indian
outdoor_seating_131136takeaway_131136delivery_131136

The food was horrible , the onion Bhaji was undercooked, the chicken of the chicken tikka masala was dry and old, sauce very sweet, the garlic nan was undercooked, doughy and also wet, the lamb was swimming in grease but palatable. We had to wait over an hour and a half for the delivery. What a disappointment to receive awful food . We have ordered from here before 6 months ago and it was nice. This is a real shame and I would like a refund seeing as most of it is going to the neighbourhood fox who doesn’t mind a bad curry. Please see videos . Thanks won’t be ordering again. What happened to you guys man ?

restaurant_img
4.0

2461 Opinions

location-icon91 Clarence Street
Other cuisines
outdoor_seating_222705takeaway_222705delivery_222705

Service was incredibly slow. One member of staff on duty… and she wasn’t exactly quick with her service.

restaurant_img
4.0

789 Opinions

location-icon161 High Street
Italian
outdoor_seating_228680takeaway_228680delivery_228680

waited for over 2 hours, called restaurant no answer. then order said delivered without any food arriving, very strange, very annoyed customer, will never use again, very disappointed.

restaurant_img
4.0

1826 Opinions

location-icon4 Richmond Road
Brasserie
outdoor_seating_179665takeaway_179665delivery_179665

Avoid… Really poor value for money. Stingy establishment. Inattentive and unwelcoming staff. Quite stingy with the chips,Drinks pricey and not bottomless and flat with loads of ice.Avoid the chicken grill as it didnt taste very nice. More like a chicken from a small chicken shop.

restaurant_img
4.0

1229 Opinions

location-icon40-42 Hawks Road
Fast food
outdoor_seating_239646takeaway_239646delivery_239646

Only issue is I ordered 7 up free and he’s send me the full suger one when I’m diabetic