Based on 1.412 opinions finded in 2 websites
Based on 1.412 opinions finded in 2 websites
Nº 398 in 640 in Kingston upon Thames
Nº 1 of 1 Mexican in Kingston upon Thames
Opinions
Lovely staff, lovely food, a special thanks to Ernesta who has excellent customer skills, She is hard working and makes sure the customers are happy
Amandeep nagle . 2024-12-02
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I found the store dirty and the staff aren’t friendly at all they’re just plain rude sort it out
ian clark . 2024-11-29
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Amazing Camembert quesadilla from Sadia! Thank you!
Melissa Benfalami . 2024-11-21
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Super friendly server, tasty food. Place was largely empty since it was 4.00 pm
Michael Sandes . 2024-11-18
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Staff are so friendly, food is on point. It's a meal in itself. Thank you team Tortilla Kingston.
Balham 12 . 2024-11-13
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10/10 burrito - I dine in normally but delivery was up to standard and came warm
Violet Brooke . 2024-11-05
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Amazing place to go Very good staff Especially Ernesta
rosinha pais . 2024-10-25
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As always amazing food, and the service in here today was amazing such happy friendly guy served us! Wonderful customer service thank you
Anibas Chir . 2024-10-22
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Great service , great food lovely workers
Sougand Azad . 2024-10-21
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good portions and get service !!!
B . 2024-10-21
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Amazing food and amazing service. Lovely place - couldn’t have been happier.
Oscar Cochrane . 2024-10-19
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Amazing food . Best place and best price 😝
Tiffany Ade . 2024-10-17
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Food ( chicken quesadilla) was giving 10/10
Kiki Krawczyk . 2024-10-17
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Very nice, Nasko is really sweet and caring🥰🥰🥰
aci . 2024-10-15
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Staff were friendly and quick service
jamie turner . 2024-10-10
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Won’t blow your socks off, but very good food and decent service. Their bentall’s location was a bit shabby last time I visited, with a few lights out. Have ordered many times when I’m feeling down, their food is always an amazing pick-me-up!
Ellen Wight . 2024-09-30
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Amazing service, Great ambience, fresh tasty food
Radi Petrova . 2024-09-30
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Your staff served us a burnt Quesadilla, this would be a very first time we visited your restaurant but not our first time eating quesadilla. Highly disappointed as we can tastes the burnt Quesadillas- to the owner of this restaurant will you eat this type of food. Very expensive food yet you gave us horrible food. I have no time to replace a need food as we have to travel 2 hrs back home. Oh another news we waited almost 20 mins for us to get this Quesadilla yes only a QUESADILLA that we have to wait. Please do better.
S P . 2024-09-28
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I was here today for a lunch and the food and service it was 5***** Nasko it was very professional and very kind … including the rest of staff. Satisfied and really recommend 😉😊😊👍
iolada brimbau . 2024-09-26
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I’ve been in today with my mum for lunch and we were welcome with such a big smile and kindness of Nasko , food’s amazing , service perfect … would recommend this place a lots
Bebiana BRIMBAU . 2024-09-26
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nasko was very inviting when me and my friend came in. he was very welcoming and so nice. tortilla u never fail us!!
Zuzanna Sulej . 2024-09-23
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Staff are so polite and amazing customer service food is delicious too
Divine N . 2024-09-19
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Staff are so polite and amazing customer service food is delicious too
Divine N . 2024-09-19
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Award winning combo of bad food and poor service
Billy Dunning . 2024-09-19
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Award winning combo of bad food and poor service
Billy Dunning . 2024-09-19
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I didn't take a photo as I was hungry and dug into my food straight away. But I will certainly mention the young lady who took my order and helped me in a huge way. I didn't have a card on me, only cash and was told it's Card Only. She used her own card and took the cash from me to pay for my food. Very helpful, thoughtful and sweet.
Nadya Imtiazuddin . 2024-09-18
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Amazing service would definitely
Naweed S . 2024-09-12
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Wonderful place to have lunch in Kingston. Wanted to say an especially big thanks to Nasto (apologies if I’ve butchered the name) for making our meal extra special!
El Classic Meme . 2024-09-12
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Nasko was very welcoming and great to converse to. Very good worker and customer service! Will be coming back:))
Maryam Iskander . 2024-08-19
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Great service from your team member Nasko, super friendly staff and great food!!
Autumn . 2024-08-19
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Its a beautiful place with beautiful people service.They will explain each ingredient patiently and nicely.Warmly smile,nice clean environment,fun vibe,juicy creamy and fresh food!very nice burrito!such a big meal i got!totally worthy!
hannah zhou . 2024-08-17
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Great food and good service. Restaurant is very small and not à lot of seating area
Andrew Betteridge . 2024-08-11
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The food is absolutely delicious! I love coming here and eating here with friends and family, the staff are very helpful and polite which I really appreciate.
Angelina Gil . 2024-08-10
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You’re lucky to get the time of the day as the service is appalling. Very rude and short. My order took ages to come along (but yet there was other people getting their order before me and obviously Uber eats take priority.) When I did get my order they forgot my drink so I almost went behind the counter myself and took it. No one of our care if I did as they were not paying attention at all. Pricey for what you get. Next time I’ll just make it at home.
Kazzi W . 2024-08-09
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it was a lovely experience and the food was amazing
JessieEdits . 2024-08-07
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Really Appreciated Nasco’s Service, He Welcomed My Friend & I From The Entrance & Made It Easy To Create The Ideal Burrito For Our Individual Needs. As Well As Facilitating Our Needs With Our Table, Going Above & Beyond. Definitely Be Back 👌🏾
It’s Naenae . 2024-08-06
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i come very frequently to tortilla kingston and the staff are always extremely friendly with great food , nasko has served me alot and continues to offer amazing customer service😊
Maya Broome . 2024-08-06
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Chicken in vegan bowl. They don’t know the meaning of vegan
Ruchi Pawar . 2024-08-03
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Amazing customer service very welcoming, the food tastes amazing and the place is very nice.
Frankie Gaynor . 2024-08-02
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Food was very nice, Nasko was very friendly and helpful 10/10
Lennard Gilbert . 2024-08-02
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Good food, great service from Nasko
joshua Cabucos . 2024-08-02
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nasko was really welcoming and served good portion and the food was 10/10
Hannah . 2024-08-02
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Nasko is so lovely and welcoming and polite good service lovely food highly recommend
Daniella-amy Oram . 2024-08-01
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I work in town and go here quite a lot on my lunch break, always get good service, staff are friendly, and the food is consistently great. 5/5
Main . 2024-08-01
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Friendly staff, delicious food!
Velina Antonova . 2024-07-30
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Always good, and in my experience, the staff are always friendly, 👌
Harry Garraghan . 2024-07-30
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I love delicious food fresh and testy food thats why i always prefare to come and eat in tortilla and staff behaviour is very good and they are always guiding the customers
Rizwansaeed Saeed . 2024-07-30
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I experienced the best customer service ever! The staff were incredibly friendly and attentive. I highly recommend the Naked Burrito—it was absolutely delicious and very filling. I'll definitely be coming back for more. ❤️
Anu Shree . 2024-07-30
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Lovely staff & food is great. Always quick service! 🌯🌮
Lily-Rose . 2024-07-30
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Staff was really good and most importantly very intractive with customers and well serviced And food was very extremely good Keep it up Everyone please visit this tortilla Kingston store Thank you
Lakshma Reddy Vemireddy . 2024-07-30
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wonderful customer service with a smile :)
tyler j . 2024-07-30
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Sam was very helpful and made my first experience in tortilla amazing!!!! 😋
Harris . 2024-07-30
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worker named Sam was very nice and kind.
ayan basharat . 2024-07-30
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Nasko is the best everytime we come in. The food is also amazing.
emma syla . 2024-07-30
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I tried their salsa nachos and it was amazing. Even I ordered for my friends. Their recipe is too authentic. I customised it my way like I wanted to top up with more cheese so their team member happily made that for me. The staff Is kind as well. I would suggest everyone to go and taste their salsa nachos and their other food as well. Thanks for the good food! ❤️
Deepali Singh . 2024-07-30
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Quick efficient and delicious food
David Coy . 2024-07-30
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Super friendly and polite staff, food amazing as always, and lovely service! An absolute thumbs up from me.
Anthony Igbonoba . 2024-07-30
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Nasko was great amazing service
JA SANDHU BUILDERS LTD . 2024-07-30
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So quick, organized and good service. The food is so delicious, good atmosphere and nice staff.
Ivona Stoykova . 2024-07-30
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Nasko is very sweet and polite everytime we go to tortilla. He is amazing. Thank you xxxxx
Eni . 2024-07-30
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Quick friendly service and clean places to sit.
Harry S . 2024-07-30
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Great food and Service from Nasko and Samir
Ram Kundra . 2024-07-30
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Great kind service by kawan and vihi, food amazing, guacamole excellent, always going for the extras 🙏🏽
MIGUEL T.U.P . 2024-07-30
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Staff were really nice and quick
UnKnownYoungSav . 2024-07-30
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Absolutely amazing food and customer service!
Klaudija Berisa . 2024-07-30
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Very helpful, accommodating to everything, gave a discount too, very friendly!
Laura Wilson . 2024-07-29
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The food is always amazing here and the staff are very friendly. I enjoy eating here more than I probably should! I could eat the quesadillas all day 👍
Charlee Kennerson . 2024-07-29
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Nasko sorted my burrito and it was excellent. Very friendly and attentive guy
Nathan campanale . 2024-07-29
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Great experience at Tortilla Kingston! The server called Nasko was incredibly friendly, kind and energetic. He deserves a promotion or pay rise!😊 Will definitely be returning here!
Samuel Ho . 2024-07-29
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Quick, tasty and well priced lunch for adults and kids alike.
Rup LB . 2024-07-26
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Lovely wholesome good Mexican food.
Priya Lad . 2024-07-25
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Lovely place and an amazing service
Atanas Panov . 2024-07-25
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Amazing place to have lunch and relax
Nasko Panov . 2024-07-25
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The restaurant is clean and and I had an amazing experience.
Faduma Ali . 2024-07-25
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It's a shame that the employee who puts out the sauces ridicules us and her colleagues because we discuss the possible options in Spanish. He doesn't know that we perfectly understand his out of place comments in English. shameful
Ruth Ruiz . 2024-07-25
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amazing food, amazing service, amazing place will definitely visit frequently loved it
PopularCrabs101 Ye . 2024-07-25
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Great place, always guaranteed good food. Nice service too
Pedro Soares . 2024-07-24
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Really friend place to get a quick lunch whilst on break from work and the food tastes great! The service is really nice and great addition to tortilla!
Bethany Lynch . 2024-07-24
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The food was great and so was the atmosphere. Staff were very friendly and I can not wait to go again. I would highly recommend it.
Vedagya Jha . 2024-07-23
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I went to Tortilla in Kingston with my family. I must say, it was a delightful experience, with scrumptious food, lovely ambience and charming staff. Highly recommended.
Alok Jha . 2024-07-23
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Me and my girlfriend are massive fans. its become a running tradition for us to come back here often because the food is just so addictive. We can vouch that the burrito and salad bowl are great choices
Callum . 2024-07-22
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Great Service and great fresh food.
Attiea Rizwan . 2024-07-22
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Great food and great atmosphere love it here
mol . 2024-07-22
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Staff members were very friendly and always made sure everyone was having a good experience
Brendan Flower . 2024-07-22
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I recently had the pleasure of dining here and enjoying some of the best tortillas I've ever tasted! 🌮 The flavor was authentic, and the texture was perfect—soft, fresh, and absolutely delicious. What made the experience truly exceptional was the outstanding service. General Manager Samir ensures everything runs smoothly, and it shows. Silvia, Amrita, and Sadia went above and beyond with their warm, attentive, and friendly service. They made us feel welcome and valued from the moment we walked in. Their genuine care and attention to detail truly enhanced our dining experience. Thank you, Samir, Silvia, Amrita, and Sadia, for making our visit unforgettable. Your dedication and hard work are greatly appreciated. We can't wait to come back! 🤩
Parth Jadhav . 2024-07-22
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Ai Caramba! love the food, the place and specially the friendly staff! thanks a lot for my quesadilla and burrito!!!! Me and my son are really happy! 😋🫶🏼🌯🌮
Iriane Jacques . 2024-07-22
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Everything is good. The only watch out is for one lady behind the serving bar, she was rushing too much and I wasn’t relaxed to pick what I wanted so just ordered quick as I felt too under pressure . Thanx
Agnieszka Bil . 2024-07-22
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Quick service and tasty food! Nice spot for a shopping break.
Max Whitehead . 2024-07-22
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Fantastic service, pleasant staff. Thank you
Noran Eldarawally . 2024-07-22
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Very nice chain here in Kingston. Staff are friendly and food is always good.
Raisa Pathrose . 2024-07-22
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Amazing food and friendly staff
Justin Valenton . 2024-07-22
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Sam was so friendly and helped me with every question I had. He was very patient with me which I really appreciated. Will definitely return!
Joelle Kurtzke . 2024-07-22
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Really amazing and friendly staff. I always wanted to try something healthy and the naked burrito wins over. Really love this place
Jayantkeshav Jagadeeswaran . 2024-07-22
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Lovely staff. Really good food and service. Sam was really helpful when I ordered. Definitely coming back.
Mátè Agárdi . 2024-07-22
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Great for a quick lunch and takes blue lights card.
Hantu Wilson . 2024-06-29
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Today very tasty food. Better than competition. Good service.
Conny Nyberg . 2024-06-21
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Ordered two chicken burritos via Uber Eats on Sunday eve. The order took almost an hour to arrive. Both me and my partner got food poisoning. I expect a full refund.
Tom Dawkins . 2024-06-11
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I cannot relate to any of the comments below. Place is always very welcomthe fuus are working hard and food taste good. Definitely will be back soon
Samir Mahfuz . 2024-06-11
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Had amazing lunch. Clean and friendly staff. Will be back
Magic cleaners Team . 2024-06-11
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Quick and easy service. Delicious food. Would recommend.
Aaaa Aaaa . 2024-05-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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313 Opinions
Last night's take away was SUCH a disappointment, just like a few months ago when I had a meal in the restaurant itself. The Lal Akash used to be consistently great. All the dishes tasted individual and you could be sure that you had ordered something at the spice level you liked. My favourite sabuch jalfreizi was consistently wonderful. That's no more. The 🌶, 🌶 🌶,🌶 🌶 🌶 rating is irrelevant, presumably a new chef has decided that customers don't actually want that warming chilli flavour. A 🌶 🌶 spice dish is now as bland as an English roast. The food was OK, but bland. Seems like the only way to get chilli on New Malden High Street now is to go to a Korean restaurant or brave a Tamil restaurant on Burlington Road which may be too spicy.
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My mama got me a birthday cake from Bonne Bouche. I'm not a big fan of cake but this cake was absolutely beautiful I've come back three times to the fridge. God bless
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They messed up my drink when I told them they said that’s the way it’s and offered a refund. I have been drinking this drink for over a decade and it’s not made correctly. The lady at the counter had bad attitude