Based on 1.450 opinions finded in 2 websites
Based on 1.450 opinions finded in 2 websites
Nº 394 in 640 in Kingston upon Thames
Nº 1 of 1 Mexican in Kingston upon Thames
Opinions
The staff were so nice and friendly, and the atmosphere was really fun, definitely coming here again!
Daria Kavazova . 2025-02-13
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Ernesta was very good and had a lot of patience and helped me choosing perfect items for my burrito which was very delicious.Loved it!!!
Rahul uppala . 2025-02-11
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I had the best experience especially because Ernesta was so generous and gave me suggestions and I had the best meal.
roshan reddy . 2025-02-11
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I’ve had an amazing experience at Tortilla Kingston. The staff was very helpful and understanding that was my first time in the restaurant. Amazing food. Amazing service.
Милена Сейдия . 2025-02-10
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Nasko and Silvia are star members of the team- fab branch this is!
Fizah Daudi . 2025-02-07
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The best burrito I've had in years. Ate in. Shame the environment wasn't as good as the burrito. The trash area was overflowing and the toilet was minging.
Mike P . 2025-01-31
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Great service from all the staff especially Silvia. Will defiantly come again and recommend!
Nathan . 2025-01-30
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AMAZING STAFF! GREAT SERVICE! FANTASTIC FOOD!!!! MUST VISIT!!!!
Radi Petrova . 2025-01-27
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Food was nice, and the staff were lovely
Elizabet Krasteva . 2025-01-21
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I am very disappointed in this restaurant food. We ordered food from this restaurant, the bag arrived ripped and wet and the food container was open and the food nearly poured in the paper bag. Some food poured in the paper bag. It was a shame my husband received the food at the door coz I was engaged otherwise I would not accept that food order. I tried to call the restaurant several times but no one answered. Very poor customer service. I would definitely not recommend to anyone.
OJ Arrayyaan . 2025-01-21
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It was my first time in Tortillas. Ernesta was really helpful for explaining me all ingredients. I definitely will come back.
Salvatore Cantarella . 2025-01-14
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The pork was not cooked, or there was only pork fat in my food. Hygiene was questionable. An employee used a small lid, which accidentally fell into the container of vegetables, to scoop vegetables into my food. I had to throw away my food because of that pork, and I never want to come back here again.
EJ Kim . 2025-01-08
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Food is tasty, staff are friendly and entertaining
Duncan Thomas . 2024-12-30
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We’ve just had a lovely lunch here and it was really yummy. Special mention of Atanas and Tanya who made our visit even more pleasant! Thank you!
Desi Klincheva . 2024-12-24
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Usually like coming here for lunch but had a very rude member of staff serve me and rush me through my order. Got incredibly stressed out and made me very uncomfortable.
Sofifi . 2024-12-22
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I loved the experience it was very enjoyable but not very Christmas vibes, season but a lovely experience over all.
Lydia Grafton . 2024-12-19
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Lovely staff, lovely food, a special thanks to Ernesta who has excellent customer skills, She is hard working and makes sure the customers are happy
Amandeep nagle . 2024-12-02
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I found the store dirty and the staff aren’t friendly at all they’re just plain rude sort it out
ian clark . 2024-11-29
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Amazing Camembert quesadilla from Sadia! Thank you!
Melissa Benfalami . 2024-11-21
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Super friendly server, tasty food. Place was largely empty since it was 4.00 pm
Michael Sandes . 2024-11-18
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Staff are so friendly, food is on point. It's a meal in itself. Thank you team Tortilla Kingston.
Balham 12 . 2024-11-13
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10/10 burrito - I dine in normally but delivery was up to standard and came warm
Violet Brooke . 2024-11-05
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Amazing place to go Very good staff Especially Ernesta
rosinha pais . 2024-10-25
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As always amazing food, and the service in here today was amazing such happy friendly guy served us! Wonderful customer service thank you
Anibas Chir . 2024-10-22
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Great service , great food lovely workers
Sougand Azad . 2024-10-21
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good portions and get service !!!
B . 2024-10-21
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Amazing food and amazing service. Lovely place - couldn’t have been happier.
Oscar Cochrane . 2024-10-19
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Amazing food . Best place and best price 😝
Tiffany Ade . 2024-10-17
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Food ( chicken quesadilla) was giving 10/10
Kiki Krawczyk . 2024-10-17
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Very nice, Nasko is really sweet and caring🥰🥰🥰
aci . 2024-10-15
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Staff were friendly and quick service
jamie turner . 2024-10-10
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Amazing service, Great ambience, fresh tasty food
Radi Petrova . 2024-09-30
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Won’t blow your socks off, but very good food and decent service. Their bentall’s location was a bit shabby last time I visited, with a few lights out. Have ordered many times when I’m feeling down, their food is always an amazing pick-me-up!
Ellen Wight . 2024-09-30
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Your staff served us a burnt Quesadilla, this would be a very first time we visited your restaurant but not our first time eating quesadilla. Highly disappointed as we can tastes the burnt Quesadillas- to the owner of this restaurant will you eat this type of food. Very expensive food yet you gave us horrible food. I have no time to replace a need food as we have to travel 2 hrs back home. Oh another news we waited almost 20 mins for us to get this Quesadilla yes only a QUESADILLA that we have to wait. Please do better.
S P . 2024-09-28
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I was here today for a lunch and the food and service it was 5***** Nasko it was very professional and very kind … including the rest of staff. Satisfied and really recommend 😉😊😊👍
iolada brimbau . 2024-09-26
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I’ve been in today with my mum for lunch and we were welcome with such a big smile and kindness of Nasko , food’s amazing , service perfect … would recommend this place a lots
Bebiana BRIMBAU . 2024-09-26
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nasko was very inviting when me and my friend came in. he was very welcoming and so nice. tortilla u never fail us!!
Zuzanna Sulej . 2024-09-23
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Staff are so polite and amazing customer service food is delicious too
Divine N . 2024-09-19
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Award winning combo of bad food and poor service
Billy Dunning . 2024-09-19
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Staff are so polite and amazing customer service food is delicious too
Divine N . 2024-09-19
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Award winning combo of bad food and poor service
Billy Dunning . 2024-09-19
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I didn't take a photo as I was hungry and dug into my food straight away. But I will certainly mention the young lady who took my order and helped me in a huge way. I didn't have a card on me, only cash and was told it's Card Only. She used her own card and took the cash from me to pay for my food. Very helpful, thoughtful and sweet.
Nadya Imtiazuddin . 2024-09-18
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Amazing service would definitely
Naweed S . 2024-09-12
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Wonderful place to have lunch in Kingston. Wanted to say an especially big thanks to Nasto (apologies if I’ve butchered the name) for making our meal extra special!
El Classic Meme . 2024-09-12
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Nasko was very welcoming and great to converse to. Very good worker and customer service! Will be coming back:))
Maryam Iskander . 2024-08-19
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Great service from your team member Nasko, super friendly staff and great food!!
Autumn . 2024-08-19
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Its a beautiful place with beautiful people service.They will explain each ingredient patiently and nicely.Warmly smile,nice clean environment,fun vibe,juicy creamy and fresh food!very nice burrito!such a big meal i got!totally worthy!
hannah zhou . 2024-08-17
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Great food and good service. Restaurant is very small and not à lot of seating area
Andrew Betteridge . 2024-08-11
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The food is absolutely delicious! I love coming here and eating here with friends and family, the staff are very helpful and polite which I really appreciate.
Angelina Gil . 2024-08-10
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You’re lucky to get the time of the day as the service is appalling. Very rude and short. My order took ages to come along (but yet there was other people getting their order before me and obviously Uber eats take priority.) When I did get my order they forgot my drink so I almost went behind the counter myself and took it. No one of our care if I did as they were not paying attention at all. Pricey for what you get. Next time I’ll just make it at home.
Kazzi W . 2024-08-09
MORE AT TripAdvisor
it was a lovely experience and the food was amazing
JessieEdits . 2024-08-07
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i come very frequently to tortilla kingston and the staff are always extremely friendly with great food , nasko has served me alot and continues to offer amazing customer service😊
Maya Broome . 2024-08-06
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Really Appreciated Nasco’s Service, He Welcomed My Friend & I From The Entrance & Made It Easy To Create The Ideal Burrito For Our Individual Needs. As Well As Facilitating Our Needs With Our Table, Going Above & Beyond. Definitely Be Back 👌🏾
It’s Naenae . 2024-08-06
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Chicken in vegan bowl. They don’t know the meaning of vegan
Ruchi Pawar . 2024-08-03
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Food was very nice, Nasko was very friendly and helpful 10/10
Lennard Gilbert . 2024-08-02
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Good food, great service from Nasko
joshua Cabucos . 2024-08-02
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Amazing customer service very welcoming, the food tastes amazing and the place is very nice.
Frankie Gaynor . 2024-08-02
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nasko was really welcoming and served good portion and the food was 10/10
Hannah . 2024-08-02
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Nasko is so lovely and welcoming and polite good service lovely food highly recommend
Daniella-amy Oram . 2024-08-01
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I work in town and go here quite a lot on my lunch break, always get good service, staff are friendly, and the food is consistently great. 5/5
Main . 2024-08-01
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Staff were really nice and quick
UnKnownYoungSav . 2024-07-30
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Lovely staff & food is great. Always quick service! 🌯🌮
Lily-Rose . 2024-07-30
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I tried their salsa nachos and it was amazing. Even I ordered for my friends. Their recipe is too authentic. I customised it my way like I wanted to top up with more cheese so their team member happily made that for me. The staff Is kind as well. I would suggest everyone to go and taste their salsa nachos and their other food as well. Thanks for the good food! ❤️
Deepali Singh . 2024-07-30
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Quick efficient and delicious food
David Coy . 2024-07-30
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Super friendly and polite staff, food amazing as always, and lovely service! An absolute thumbs up from me.
Anthony Igbonoba . 2024-07-30
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Nasko was great amazing service
JA SANDHU BUILDERS LTD . 2024-07-30
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Absolutely amazing food and customer service!
Klaudija Berisa . 2024-07-30
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Great kind service by kawan and vihi, food amazing, guacamole excellent, always going for the extras 🙏🏽
MIGUEL T.U.P . 2024-07-30
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So quick, organized and good service. The food is so delicious, good atmosphere and nice staff.
Ivona Stoykova . 2024-07-30
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Friendly staff, delicious food!
Velina Antonova . 2024-07-30
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I love delicious food fresh and testy food thats why i always prefare to come and eat in tortilla and staff behaviour is very good and they are always guiding the customers
Rizwansaeed Saeed . 2024-07-30
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I experienced the best customer service ever! The staff were incredibly friendly and attentive. I highly recommend the Naked Burrito—it was absolutely delicious and very filling. I'll definitely be coming back for more. ❤️
Anu Shree . 2024-07-30
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Great food and Service from Nasko and Samir
Ram Kundra . 2024-07-30
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Always good, and in my experience, the staff are always friendly, 👌
Harry Garraghan . 2024-07-30
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Staff was really good and most importantly very intractive with customers and well serviced And food was very extremely good Keep it up Everyone please visit this tortilla Kingston store Thank you
Lakshma Reddy Vemireddy . 2024-07-30
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wonderful customer service with a smile :)
tyler j . 2024-07-30
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Sam was very helpful and made my first experience in tortilla amazing!!!! 😋
Harris . 2024-07-30
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worker named Sam was very nice and kind.
ayan basharat . 2024-07-30
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Nasko is the best everytime we come in. The food is also amazing.
emma syla . 2024-07-30
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Nasko is very sweet and polite everytime we go to tortilla. He is amazing. Thank you xxxxx
Eni . 2024-07-30
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Quick friendly service and clean places to sit.
Harry S . 2024-07-30
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The food is always amazing here and the staff are very friendly. I enjoy eating here more than I probably should! I could eat the quesadillas all day 👍
Charlee Kennerson . 2024-07-29
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Nasko sorted my burrito and it was excellent. Very friendly and attentive guy
Nathan campanale . 2024-07-29
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Very helpful, accommodating to everything, gave a discount too, very friendly!
Laura Wilson . 2024-07-29
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Great experience at Tortilla Kingston! The server called Nasko was incredibly friendly, kind and energetic. He deserves a promotion or pay rise!😊 Will definitely be returning here!
Samuel Ho . 2024-07-29
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Quick, tasty and well priced lunch for adults and kids alike.
Rup LB . 2024-07-26
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Amazing place to have lunch and relax
Nasko Panov . 2024-07-25
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The restaurant is clean and and I had an amazing experience.
Faduma Ali . 2024-07-25
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It's a shame that the employee who puts out the sauces ridicules us and her colleagues because we discuss the possible options in Spanish. He doesn't know that we perfectly understand his out of place comments in English. shameful
Ruth Ruiz . 2024-07-25
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amazing food, amazing service, amazing place will definitely visit frequently loved it
PopularCrabs101 Ye . 2024-07-25
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Lovely place and an amazing service
Atanas Panov . 2024-07-25
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Lovely wholesome good Mexican food.
Priya Lad . 2024-07-25
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Really friend place to get a quick lunch whilst on break from work and the food tastes great! The service is really nice and great addition to tortilla!
Bethany Lynch . 2024-07-24
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Great place, always guaranteed good food. Nice service too
Pedro Soares . 2024-07-24
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I went to Tortilla in Kingston with my family. I must say, it was a delightful experience, with scrumptious food, lovely ambience and charming staff. Highly recommended.
Alok Jha . 2024-07-23
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The food was great and so was the atmosphere. Staff were very friendly and I can not wait to go again. I would highly recommend it.
Vedagya Jha . 2024-07-23
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Sam was so friendly and helped me with every question I had. He was very patient with me which I really appreciated. Will definitely return!
Joelle Kurtzke . 2024-07-22
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Great food and great atmosphere love it here
mol . 2024-07-22
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Really amazing and friendly staff. I always wanted to try something healthy and the naked burrito wins over. Really love this place
Jayantkeshav Jagadeeswaran . 2024-07-22
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Fantastic service, pleasant staff. Thank you
Noran Eldarawally . 2024-07-22
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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316 Opinions
The food was horrible , the onion Bhaji was undercooked, the chicken of the chicken tikka masala was dry and old, sauce very sweet, the garlic nan was undercooked, doughy and also wet, the lamb was swimming in grease but palatable. We had to wait over an hour and a half for the delivery. What a disappointment to receive awful food . We have ordered from here before 6 months ago and it was nice. This is a real shame and I would like a refund seeing as most of it is going to the neighbourhood fox who doesn’t mind a bad curry. Please see videos . Thanks won’t be ordering again. What happened to you guys man ?
2461 Opinions
Service was incredibly slow. One member of staff on duty… and she wasn’t exactly quick with her service.
789 Opinions
waited for over 2 hours, called restaurant no answer. then order said delivered without any food arriving, very strange, very annoyed customer, will never use again, very disappointed.
1826 Opinions
Avoid… Really poor value for money. Stingy establishment. Inattentive and unwelcoming staff. Quite stingy with the chips,Drinks pricey and not bottomless and flat with loads of ice.Avoid the chicken grill as it didnt taste very nice. More like a chicken from a small chicken shop.