Fireaway Pizza Kingston in Kingston upon Thames

You left the Pizza Box outside on the floor in the car Park

It was the best peice of food that ever touched my mouth especially the meat it sat on my tounge amazingly it was so good and the Nutella pizza was so warm and oozy gooey and the chicken strips were soo long and delicious

I wos charge 25p for a bag but I have received my order with no bag end my food wos not hot 😐 but charge was apply 25 p I just wonder why

Disappointing Delivery Experience – Not Worth the 2 Hour Wait Ordered from this place and was extremely disappointed. The delivery took two hours, and when the pizzas finally arrived, they were barely warm —not hot as they should be. The customer service was just as bad. Every time I called to check on my order, I was told the pizza was "five minutes away," yet 20 minutes later, I’d have to call again and be given the same excuse. Completely unacceptable. To top it off, they forgot to add jalapeños to the pizza, despite it being part of the order. Shoddy service all around. To be fair, the pizza itself tasted decent, but that hardly makes up for the frustrating experience. If you're looking for a reliable delivery service, avoid this place—you'll be waiting far longer than expected. Wouldn’t order from here again.

AVOID AT ALL COSTS. Both this branch and the Worcester Park branches accept orders past closing time on Uber Eats, then mark the order as delivered 2 hours later and guests are refused a refund. The restaurant should not be able to steal money from customers by accepting orders and marking them as delivered, when the restaurant is closed!

A very arrogant men is working at the till. Went to the Fireaway Kingston branch today to ask whether I can purchase a £5 classic pizza using a 3+ voucher. Instead of explaining (or at least trying to help), I received rude customer service. He didn’t even try to check whether my voucher is working and without reading the rules, said that he knows nothing about it.

delivered late, cold and missing all the dips

Do NOT order wings from here! World of Wings is just this dump pretending to be an actual wing restaurant when it's a woman in the side kitchen of the Fireaway pizza with a little deep fat fryer cooking frozen southern fried chicken wings. They are disgusting, the 'Nashville' sauce is cheap kebab chilli sauce. Absolutely awful, food hygiene looks poor too

We been too this shop late night it was imagine they open late and best late night pizza in London very nice quick and best so far in kingdom it's showing under rating but they 100% better pizza and all there food too honestly recommend them much try 1 times

this pizza was FIRE and blew me AWAY

these guys are amazing, pizza is really really good and the drivers are always nice

Pizza coocked perfectly, good crust,delivery on time.

very nice taste the special pizza

Very friendly staff. Pizza tasting very good. Over all 10 out of 10

What i ordered wasn't what i got...i was really hungry and i got disappointed with my order

I ordered a pizza and milkshake. The lotus milkshake was like water or milk, horrible to be called a milkshake. The pizza even worse too oily and barely any toppings compared to the picture promoted for. Never ordering for here again!

The pizza was cooked perfectly, beautifuly crunchy crust as well as the milkshake being amazing! Honestly the food was delievered in less than 20 mins from another borough and the driver was really nice.

Didn’t like pizza from here at all. Not the toppings not the bread base not the sauces nor the way it was cooked. Nothing about it was enjoyable.. side of wedges was left too. Soggy and tasteless. Hope they improve.

Food never showed up even though shown as delivery, They never responded to the text when late & never picked up the phone. Seriously poor.

kept drink cold and food warm 🤞🏼🤞🏼

Worst pizza ever!!! Smelled awful right out of the box. The ham was salty and tasted bad. There was only sauce and two pieces of ham. I couldn’t even finish it and had to throw it away. Total waste of food and money . .

Driver knocked on the door when I explicitly said not to

Amazing! We had a very good experience, super fast delivery and hot pizza! We ate it in seconds, so tasty! Thank you, will order again!

My favourite pizza place in Kingston. Juicy and tasty and free friendly delivery. Probably eat from here once a month. They make their own dough and the pizza on demand unlike chains like Pizza Express that sell warmed up frozen pizzas.

Long delivery times, cold food and two stale pizzas

Very nice place, pizza was tasty and fresh all ingredients were on point!! I must come back to try more of their dishes and pizzas

I ordered a fireaway special pizza expecting it to be atleast a bit loaded but it was as good as a bland one. Not recommended and the taste was also fair nothing special

I ordered extra sauce but they didn't send me a dry pizza. I definitely do not recommend it. Don't waste your money in this place.

Delivery driver was interesting…

Order was marked as delivered on the app 15 mins before the food was delivered. Instructions said do not knock but they knocked loudly on the door at 2.30am

They didn't deliver my food the most recent time and they don't answer there phones. Giving this 3 stars because the one time they got my order right. It was so good. Other then that. I've got cold food. Late deliveries from here.

best pizza try in kingston town

One of the best we had .. mucho mucho

Ordered on Deliveroo and failed to deliver. Wasted my time and now I can’t order. Everything close absolutely rude and unacceptable. UPDATE. ARRIVED 30 mins late. But food is ok. Cold and they must have ran out of jalapeños. I ordered a spicy pizza and a kid could eat this.

took an hour and half to come and was cold

I ordered a pizza a few nights ago and there was a mistake in the address I immediately called the pizzeria to warn but they told me that I should order another time instead of correcting the address and bring it to me

I have had their pizza so many times. Drunk and sober, on my own and for the whole family. Always quick, accommodating and tasty. Would recommend and come back

Halloumi salad was so bad. It is the worst time I have ordered it. Just leaves, few olives and halloumi pieces. It is missing all the other veggies and no dressing at all.

Not a lot of toppings and no choice of thick or thin crust won't go back

They said they were on their way however no response was given and they have still not gotten back to me. I will be enquiring about a full refund on my order as it has still not arrived.

it was super delicious we enjoy it

Got food poisoning terrible don't buy

Ordered a meal which offers 2 pizza 1 side with each pizza and a drink coming to £35.00 sodes ordered was honey chicken strips and cheesy garlic bread . The delivery was late plus when opened the bag the cheesy garlic bread was missing not happy not worth £35 including the delivery and service charge .making me now consider not Uber eats again

The staff was friendly and the pizza was delicious. Yesterday was the first time I ordered from them and I will be ordering again soon. Very tasty!!

Great place, amazing food, lovely staff!!

Best recommendations from a friend it was really good experience and best pizza I had in kingstone town. 100% recommended

it was best to try them super good and delicious

my kids loves there pizza best to have them happey

Thanks too the guys it was one off the best pizza night experience 😋everything was nice and fresh and best delicious pizza 🍕 100% recommended 😋

its a gret and nice pizza shop nice service

we really enjoy the food nice service

again a gret pizza really love it

Got some very nice pizza on too good to go. Cheap price and really tasty. Made totally fresh in just a few minutes. Good place.

Disappointing Experience: Cold, Burnt Pizza from Fireaway Pizza Kingston. Please see the photos. I recently ordered from Fireaway Pizza Kingston via the Just Eat website, and unfortunately, my experience was far from satisfactory and to be honest it was awful. Upon receiving my order, I was dismayed to find that the pizza was not only cold but also severely burnt. The smell was off-putting, indicating that the pizza had been sitting for a considerable amount of time before delivery. The quality was so poor. I am able to make a better pizza at my home. They do not understand business at all. As a customer, I expect my food to be delivered in a timely manner and to meet basic quality standards. However, this was not the case with my order from Fireaway Pizza Kingston. The cold temperature and burnt appearance of the pizza made it virtually inedible. I am disappointed by the lack of attention to detail and care in preparing and delivering my order. It is unacceptable to serve customers food that is not only cold but also burnt beyond recognition. As a loyal customer, I hope that Fireaway Pizza Kingston takes this feedback seriously and takes steps to improve their quality control and delivery process. I am not going to order again but I urge the management to address these issues promptly to ensure that future customers do not experience the same disappointment. Overall, my experience with Fireaway Pizza Kingston was extremely disappointing, and I would not recommend it to others until significant improvements are made.

Food was so cold and no cheese on the pizza at all.

The quality was so poor. The shop manager was promised to be careful with the next order.

Disappointing Experience: Cold, Burnt Pizza from Fireaway Pizza Kingston. Please see the photos. I recently ordered from Fireaway Pizza Kingston via the Just Eat website, and unfortunately, my experience was far from satisfactory and to be honest it was awful. Upon receiving my order, I was dismayed to find that the pizza was not only cold but also severely burnt. The smell was off-putting, indicating that the pizza had been sitting for a considerable amount of time before delivery. The quality was so poor. I am able to make a better pizza at my home. They do not understand business at all. As a customer, I expect my food to be delivered in a timely manner and to meet basic quality standards. However, this was not the case with my order from Fireaway Pizza Kingston. The cold temperature and burnt appearance of the pizza made it virtually inedible. I am disappointed by the lack of attention to detail and care in preparing and delivering my order. It is unacceptable to serve customers food that is not only cold but also burnt beyond recognition. As a loyal customer, I hope that Fireaway Pizza Kingston takes this feedback seriously and takes steps to improve their quality control and delivery process. I am not going to order again but I urge the management to address these issues promptly to ensure that future customers do not experience the same disappointment. Overall, my experience with Fireaway Pizza Kingston was extremely disappointing, and I would not recommend it to others until significant improvements are made.

Pizza tasted ok but I've had better. Wedges were burnt in places and tough to eat. Garlic bread didn't taste of garlic at all. Disappointing for the price, tried as there was a good discount but wouldn't buy again I'm afraid.

garlic bread didn't taste of garlic, wedges were burnt on one side and tough, pizzas were ok but sauce needs improving I've has better elsewhere

Nice and timely delivery of hot Pizzas!!

The issue is it one item short (the kids pizza) and when I called the restaurant the guys tells me raise a refund request. I am very puzzled as I can only raise the request in the whole order being a family deal. He seemed to be in a hurry to disconnect!!

Very warm and cosy! Nice atmosphere

Fresh & Authentic Italian Pizza in Kingston. Excellent Service & staffs are great and staffs are friendly and welcoming.

Fireaway pizza is great don’t get me wrong, but don’t accept an order and then, around the estimated delivery time(a good 30/40minutes), cancel it! Just don’t accept it in the first place, don’t build me up buttercup baby just to let me down!!

Very good food, very good people

Delicious food, amazing service

I can't say anything about the food as after 40 minutes waiting my order has been cancelled. I called the shop 5 minutes earlier and everything was ok. I was in the kitchen by the front door, no one was outside. I had my both phones with me and no one called me. Guy in the shop said it was probably engaged... What a joke

Even Baby Gronk would love this place. The smell made me cream on entrance and I got a third leg after I tasted the pizza.

Delicious. Food arrived very quickly and was piping hot. Very friendly delivery driver. The cookie is so yummy 😋will definitely order again!

Fireaway's pizza is truly a culinary delight that transcends the ordinary. The secret to its unparalleled deliciousness lies in the perfect fusion of premium ingredients and expert craftsmanship. Each pizza is a masterpiece, boasting a thin, crispy crust that provides the ideal foundation for a symphony of flavors. Fireaway's commitment to using only the finest, freshest ingredients ensures a burst of freshness in every bite. The carefully curated toppings, from savory meats to vibrant vegetables, create a harmonious blend that satisfies the most discerning palates. What truly sets Fireaway apart is their dedication to customization, allowing patrons to craft their own personalized culinary masterpieces. The result is a pizza that is not just a meal but a gastronomic experience, leaving a lasting impression and a craving for more. Fireaway has elevated the art of pizza-making, making it a go-to choice for those who seek an extraordinary culinary adventure.

Thank you for getting my drink re delivered. Very good driver and service and lovely food.

Lovely food up to great standards Nice people All nice to be here

Great food, great lunch time deal, definitely recommend.

We ordered 2 chicken pizzas from online Firstly it was late to arrive Secondly the driver was extremely rude As far as the taste I would give it a zero because all they did was scatter a few pieces of chicken and veggies on top of a naan bread instead of proper pizza base. It’s very disappointing as it was whopping £25.

Pizza is okay. I felt like the manager was a bit harsh with his staff and a delivery driver when I was in the shop. This made me feel uncomfortable.

it was very late with no communication from the restaurant but delivery driver was lovely

As always high quality and standards. One of the best pizzas in London!

This is the best pizza place in Kingston constantly fresh pizza with an abundance of flavour every time they never miss. Service is great and the staff who work there are extremely friendly and welcoming would recommend to anyone who needs there taste buds sorted 🥳

Really good well priced pizza. Would recommend

I go there as a student and they have great deals for me

Delivery driver was so kind and courteous, he rang the phone instead of the doorbell in case he woke anyone up (late night order!) and he offered to walk round to save me getting cold. Food was also good quality.

Food arrived over an hour later than time estimated. When calling the restaurant they would say '5-10 more minutes' each time I called for updates, as they didn't provide them.

App gave us a restaurant miles away thanks to the delivery driver

it was.super delicious 😋 so far my.kids loves there food good job guys

I.thinks as people said above them I believe it not they have the best pizza in town goof job guys

it was a best pizza I.try so. far in Kingston really enjoy it

Another get serviced and delicious pizza thanks guys

It's a great service and best pizza shop so far in Kingston Town

Its was super fast and delicious must recommended

it never showed up, no delivery at all

Because I got there late for pick-up, the pizza was thrown out. But immediately he made me a new one. Many thanks to the guy. Also great pizza!

No cheese nothing little bit meat charge 11.99. Just waste of money there.. Never go Again

See this kind of pizza i never seen. Very bad taste even less meat

Ordered of Uber eats was noted on the app as on the way. Came to latest arrival time called the shop the pizza hadn't even left yet. When asking the worker why its taking so long. All he kept saying this all i can do you want it or not after charging £3.50 delivery fee aswel. This shop has spoiled my opinion on every firewater pizza and will also recommend to my friends not too go there

The pizza was incredibly thin, like a piece of paper. The ingredients were so few that I could only count the mushrooms and peppers. Unfortunately, I can say that it is the worst pizza I have ever eaten in my life.

The order coming late and the food it was cold.

Not even worth a 1 star. The most disgusting people who work there. Ordered from Uber eats and the delivery driver decided to take the pizza to the wrong address. Gave him the correct address and then he said he was on his way. He called to say he left the pizza downstairs, he didn’t even leave it downstairs! Then called Fireaway pizza and the workers there believed his lies and said he already told them the pizza was delivered. They didn’t care that they have a liar as a driver and that we didn’t get our food. They even said he was “busy” and made excuses for his disgusting behaviour. Then they decided to put the phone down and ignore us. DO NOT ORDER FROM HERE!

Ordered a pizza at 2AM and it was honestly one of the best pizzas ive had delivered in Kingston. Came hot and crispy and at such a late hour deserves a review. First review ive ever taken time to write because I was so happy with the food and short delivery time. Cheers!

First and last. My pizza and the chicken was burnt and undercooked!! I asked and paid for extra mozzarella but there weren’t any difference. Terrible. Avoid!

Food was never delivered. Please issue a refund.