Tortilla in Brighton and Hove

I can't speak highly enough of my experience at Tortilla Brighton. Clara and Gabby were great. Their genuine care and attention, especially inquiring about my allergies, made me feel truly valued as a customer. The food was not only delicious but also reasonably priced. Discovering this hidden gem was such a stroke of luck, and I'm happy for the wonderful meal and great service. I would recommend Tortilla for great fast Mexican food at a good price.

Team are very professional and friendly, always serving with a smile, and always going above and beyond for their customers.

We didnt know where else to go, but we we're super happy with finding Torilla as the staff we're great and service was great and the food was just as great

Amazing! Highly recommended!!!!

Really nice atmosphere and good portion of food .

rice in burrito? are u serious😂 it was expensive and not good

Came in today at around 5:30 Kieren was great help brilliant manager anyone is lucky to have him as a boss superb customer service great recommendation large beef burrito with chorizo and cheese sauce. Abbie was great as well she was very attentive would recommend would go again.

Ordered from here frequently, had no issues up until yesterday when I ordered through UberEats, only to find a black curly hair at the bottom inside my burrito, after I’d eaten most it. Extremely unhappy especially when it took getting to the bottom of the burrito to find this.

Lilllian made us so welcome !! Burrito was made with love. She was so accommodating for vegans and did not make us feel a problem <3

So ordered food on Deliveroo. Order a grilled veg burrito and they sent a chicken burrito. I am vegetarian and this is not acceptable. Tried to ring the store and all you get is a voicemail. No way to contact them.

Went with my teenage girl for a bite to eat and was shock by this place inwas thinking it would just be another fast food place but happy to say , its much better

Had my best ever experience yesterday in Tortilla out of every time I’ve been this has been the best experience out of everywhere Tortilla I’ve been to too, and that is because of the two girls who served me yesterday Lilliana and Abby, not only did Lilliana offer me the best recommendation for what I should put in my burrito but both girls were super accommodating and so lovely and polite. Can’t praise them enough, get these girls a raise!!

Tasty food, great service from Lillian.

One of the best Mexican restaurant I have ever been to, the staff is friendly and the food is simply amazing.

Used to be amazing but they don’t listen to there customers. The chicken is now so baddd. They sent me the driest burrito recently and it sucked I asked for sauce they put none in. Miss the old Tortilla

Tasty food, friendly staff and always a good vibe :)

I like the food but I went to get a burrito after a long train journey and the shop was closed 2 hours before the time posted with seemingly no legitimate reasoning like an hour I understand before but 2 is a bit rediculous.

One of the best restaurants near Churchill square.Love the vegan and vegetarian options.Friendly staff and good ambiance!!

Was the only person in, did not get acknowledged and waited 15 minutes while the two staff members were preparing orders for delivery drivers, from a customer service perspective just being looked at and acknowledged would have made me more than happy to wait or at least made aware of the orders they need to do. Ignoring customers who are in front of you is very disappointing

Chips were dry & thought they would be warm a little with a little taste. Just not what we thought.

Best food available to eat on the go in Brighton, healthy and vegetarian options available. My fav n only dish is NAKED BURRITO, i recommended this dish to all my friends and during summer we are here 3-4 times a week. Dont forget to put mild chili sauce, and a sprinkle of hot green chillies

Good food at a reasonable price. Not authentic but americana so did the job.

Great food, good portion sizes, what's not to like!

Lovely service, the guy Ryan who served me was exceptionally lovely! Will be coming back again.

Decided to head in to Tortilla via recommendation from a friend. Tried pork burrito and churros and thoroughly enjoyed them both. Server on the day was Abbie and she was extremely helpful in assisting with my order. Will be back again very soon!

Staff members are friendly and very helpful, the food is to die for, burritos are one of my faves, food was made my Kieren.

The best food ever I had at tortilla before.

good customer service , tasted deliciousness

New manager acted unprofessional and publicly humiliated me numerous times.

The food we got was tasty, but we didn’t get a lot. The takeaway box wasn’t even halfway full. I hit the lettuce option on Deliveroo and I think there might just have been one whole lettuce leaf in there. If they’d actually given us value for money it would have been five star because it was delicious, but the portion size was basically just the dictionary definition of stingy. Disappointing but I mean at least it tasted nice.

amazing service and food!! highly reccomend

Best burritos I had , highly recommend. And excellent customer service.

Sehr lecker Burrito! Da meine Karte abgelehnt wurde und sie kein Bargeld nehmen wurde mir der Burrito geschenkt. Dafür nochmal ein herzliches Dankeschön.

Great food and really friendly staff. Always a nice experience at the Brighton store. Was served by the lovely Jane today

love the tacos there😆😆 very friendly staff Albi and environment!!

What an incredible service! Albi, Tom, Abbie were great, very helpful and helped me get the best prices by joining Tortilla Club!!

Love this place! Amazing fresh food and great service! Tom and Albi were amazing :) can’t wait to come back! Banging margaritas as well

Se come muy bien por muy poco, la atención buena 😋

Great customer service, Eden and Abbie were lovely. delicious food would visit again

Food was cold and very poor value for money. Also only 1 toilet in the establishment which is in need of a good clean. Won't be visiting again.

Great taste and service! Only thing is the portions could be bigger

Thomas was really helpful, polite and made a lovely quesadilla

The burritos are good but not exceptional. I was really disappointed to see the horrible reception, I received. And the toilet not specially maintained! I advise against it. I was able to test the “wahaca” competitors, the service is much better and warmer!!!

the staff were really friendly and helpful especially matt and the food was really delicious!! would definitely come back without a doubt! 😁

Had a sunset combo meal with burritos served by a member of tortilla team name Lilian ,excellent customer service amazing burrito highly recommended definitely will come back again when visiting Brighton Thank you

Lovely place with great food! I got a bit lost in Brighton on a nice warm summer's weekend. Birds were singing, children were laughing, and the sun was shining. A gentleman who I believe was called Liam, who works in the kitchen (?). Got me back in the right direction as well as well as showing off his quick wit and friendly persona. Thank you, Liam and Tortilla restaurant. 10 stars 🌟

Great service really friendly and helpful staff if you get Scarlett you will get the best service.

Scarlett was excellent at making our burritos exactly to our requirements. She was very friendly and provided excellent service. Will visit again!

Delicious food, amazing personnel. People here were so nice! I’ll definitely come back. Thanks Kiara!

My most favorite place in Brighton! Better than Chipotle in London!

Fantastic meal and service. Options available for gluten free

Great atmosphere and great staff 🥰

Great service great burrito and helise was really helpful!

It was okay. But very busy with staff who didnt seem to know what they were doing. The counters were extremely dirty and the staff made multiple mistakes on both orders me and a friend made. I ordered chicken but there was none left, rather than check if they were making more, the woman offered me another meat, I took pork, but two mins later more chicken came out. She added chicken to my order too since she made a mistake. This really nice, though I'm not sure if I got charged for it or not, hopefully not. But overall it made my burrito too big and made a big mess. I do appreciate the effort to fix it but I would have preferred a new one, but I'm aware they were busy so I understand why it wasn't her first choice. However, this staff member also dropped the pinto beans into the black beans and they just worked around it. This wasn't great because one is vegetarian and one isn't. My friend is veggie but the man did only take it from the side with black beans, but my vegetarian friend did find a pinto bean in their food which obviously isn't great.

Superb service and fabulous food

During my visit to the area, I couldn't help but notice the consistently long queue of people waiting to be served at this shop. Intrigued by the popularity, I decided to give it a try on a day when I was having my lunch later than usual. I opted for a large burrito, which turned out to be quite overwhelming in terms of portion size. I must admit that the taste of the burrito was excellent, and the freshness of the ingredients was evident. However, the sheer size of the portion caught me off guard. It was so large that I found myself struggling to finish it. In the future, if I happen to be in the area again, I would definitely consider ordering a smaller portion to avoid feeling overwhelmed by the size. Despite the initial surprise with the portion size, I can understand why this shop attracts such a large crowd. The quality of the food is undeniable, and the flavours are truly enjoyable. If you're someone who appreciates generous portions and doesn't mind the challenge of finishing a sizable meal, this place could be a perfect fit for you.

Been coming to this branch for years and always got the beef burrito. Could tell something was off because the beef was swimming in liquid on the counter. But I trusted in it, and I knew it was bad because the server had to wrap it in a different piece of foil because the liquid was spilling out everywhere. You'd think at that point they'd advise the beef was too wet and offer something else but nope he wrapped it tight and handed it over, unwrapped it at the table to the soggiest burrito I've ever seen. I didn't even have anything else that should've added to the wetness. I went back and said could I have it remade with chicken instead because it was sodden but I was told 'thats just how the beef is' and that no they wouldn't make a new one. Not sure if it's inexperienced staff or a new soaked beef recipe but it's certainly not fit to be in a burrito.

Cane in here for a quick snack before attending event at Brighton Centre. Ordered Chicken Burrito which was quick yet very tasty. Fast food ala mexican. Very nice.

Service was decent and so was the atmosphere, but the food, no taste whatsoever. A bland mush, very disappointed

If you are coeliac you should not eat here. As is usual you ask for gluten free food and get given gluten - I went at 630 yesterday and despite liking the food I can't get sick on an evening out. Avoid if you have an allergy.

Super fast and delicious. Good portions on the burritos but the tacos are rather small (3 tacos) so go for the burrito if you are hungry. Plenty of options to choose from. You can even do a naked burrito (so a burrito without the wrap, served in a bowl)

The girl who was preparing my burrito was very rude with us ..I ask for something else and he told us at 8.25 that we are closing only take away ...she was also rude with other customer..its pity because it is an lovely place

Good food, but ordering the food is anxiety inducing! Not everything is labelled so you have to decide on the spot as the server very quickly asks you questions! When you cant hear what theyve said its quite confusing

Been going for the past two days and im now addicted

no great...no money accepted only been told at the till only cards...cashless stuff...dirty toilet....staff not really interested....maybe my end of day experience doesn't reflect everyday running...but yeah,not impressed...

The new sweetcorn salsa option is great, really adds something to the burrito. Sour cream looked more like milk, not sure what they're using. Generally good food for cost. Lack of cleanup on and around the tables. Toilets also needed a serious clean. We found this time they didn't have the hot sauces on tables. Is that not a thing any more?

Top staff Top food :) Highly recommend for starving!!

Great build your own burritos. Super quick service and a couple of veggie options

£32 on a tiny bottle of beer, one coke in a can, and one Fanta in a can a medium burrito and a large. Then the chips aren't even normal chips like it makes out to be, they are a bag of knock off Doritos that are possibly the worst crisps I’ve ever eaten… would Recommend Taco Bell over this overpriced place any day. What makes it worse is that the restaurant actually looks really good so very deceiving.

Oh my goodness the absolute best quesadilla I have ever tasted. Excellent customer service too

For the longest time ever, I loved to buy the 'tres tacos' meal, but they were out of stock every time I came. Now, it is no longer my favourite place to eat, as it lacks the best meal ever. Please start making tres tacos again!

my wrap fell apart on the train and went all down my trousers. My order was kinda rushed and felt scammed out of £10 for one burrito

Louis is the best!!! made the experience 10x better and is always happy to help

Delicious, inexpensive, great atmosphere, friendly staff. I recommend

We ordered 2 burritos, the staff was kind and friendly, the burritos were good, BUT the toilets was disgusting. Both the disabled and non-disabled toilets were extremely dirty, including the tiles that had been blackened with dirt for a long time. One of the dirtiest toilets in Brighton.

Good portions food was nice but not very hot.... the place was a mess which was a shame as its a nice place. The toilet floor was very wet... need more staff to keep on top of it

The food is pretty tasty and prices are low which is a big pro, I'd say the bathroom is pretty small and not very clean, the service is alright, I think the burritos could be wrapped better.

A burrito is made rice beans and beef if you start charging for the main ingredient beef you might as well do it for all so a price of your own creation because 8,70 for the basic that is not included is a ripp off

J aime pas ils te donne une tortilla comme ça dans un panier

Great place to eat, although I did get food envy, so 100% recommend the burrito over quesadilla.

Love the nachos and Dylan makes the best burritos!

very tasty for a fast bite... I especially liked the chicken wrap and loved the nacho combi. yum yum

Cool place nice vibe and our server Eden was very quick friendly and kind!

This is the best burrito place I’ve ever been to. Banging burritos.

I had the burrito bowl and unfortunately the food was hardly warm, with patches of cold and lukewarm bites throughout which was strange. If it was hot it would be nicer. Lack of vegan cheese was shocking aswell. Easy to get hold of for a restaurant in 2023..

I've been into this Tortilla a few times, and each time, they are fast and friendly, and the food is great. Ciara and their team were really helpful the other day 👏 it's always a pleasure to go to.

Super friendly crew, super fast service and fat burritos, love it!

Amazing food as always, all the staff were super helpful especially Eden!

Lilian was great… First trip back in Brighton for a while, a warm welcome back to the area.

Good food at a great price flavorful meat and nice selection of other topings dk what my gf is on about she don't like it for some reason it's fine but it was empty for most times so a bit depressing ngl

Enjoyed the large burrito but feel the open burrito could have been a bigger portion. Staff are pleasant and friendly.

Rubbish...staff clearly don't give a monkeys, food is tasteless....didn't cut the burrito in half so it basically collapsed as I tried to eat it.....guess what.....Won't be COMING BACK!!!

Great Mexican foods here. Excellent service.

Staff need to brush up on manners and hygiene. I di wonder why this place was empty at lunchtime . I figured it was my lucky day, clearly not. Go to the Gatwick branch , 100% better. Here absolutely no way ever again !

Would rather be served and eat in a toilet than go back here . Rude staff , unhygienic staff.

Mixed feelings about my visit. The burrito is delicious really enjoyed that and would happily have it again. Charging £1 for a bit of guacamole is offensive and should just be included in the price. Portions were well sized. The nacho chips were dreadful, a tiny portion with fake cheese sauce poured over the top with 2 blobs of salsa and guacamole and that's it. No heating or fresh cheese or other spices. Would not order again. Service was quick but not very personal and felt very rushed. A more welcoming approach wouldn't go amiss.

Why is it too much to ask for some Cholula hot sauce to be added to the service stations when they're out!? The little girl told me she couldn't replace them with the bottles all along the back behind the counter. I'm sure I'm missing something but I can't eat Mexican food without some spice in it and barring Cholula this was really bland with no spice.

Food was as expected from the chain, but the queue was farcical, deliveries were prioritised over actual customers. Waited 20 minutes, and only 4 people stood in front of us, massive delivery orders were constantly heading out the door.

First time I've ordered from Tortilla in Brighton and I must say I'm not a fan. We ordered for 3 people - My order didn't arrive (the most expensive one) and a colleague ordered a Grilled Chicken Naked Burrito that didn't had chorizo in it. Tried to call them multiple times afterwards, couldn't get through! Not impressed with either quality or the service. Won't be coming back.

2 hours to Deliver a burrito? It was quicker if ordered directly from Mexico!!