Tortilla in Brighton and Hove

They forgot to put chicken in a CHICKEN burrito

If you are coeliac you should not eat here. As is usual you ask for gluten free food and get given gluten - I went at 630 yesterday and despite liking the food I can't get sick on an evening out. Avoid if you have an allergy.

The lovely lady (Mesi i think) working there is always so polite and makes the best burritos every time! The guys working could listen a bit clearer because they got our whole groups order wrong. But it tasted great :)

Big up my guy Akash for the meal, it was so good and he was so nice and helpful

The food is the best! I recommend the best Mexican restaurant in Brighton.

good food a bit expensive but they need to stop pigeons coming in.

It reminded me of Chipotle in New York. It was good, generous portion. Fast food atmosphere, a little cold.

Went in to get some food after a busy day and had one of the best meals all week! was served by Ivan and Akash who were extremely friendly and helped by recommending what went well together. 10/10 recommend, will definitely come back :)

Always a good, quick and tasty lunch spot. Staff are nice and service is efficient.

Staff are well trained and friendly. Give them a bonus! I have been to other chains of tortilla in the uk and its not as friendly as the one in brighton <3

Food was very and tasty Service was excellent

Great food and Akash was very helpful, Thanks.

Best restaurant in Brighton! Flavours are immaculate, there is gluten free options, vegan, vegetarian and halal! And the service is friendly and helpful!! 10/10 recommended:)

Visited with a couple of friends on Saturday 19th October. Server Lillian was acting passive-aggressive to her work colleagues. Unacceptable!! Whilst in the queue, though polite to me, she was huffy with one colleague who wants to get in a break and said to another "it's not just you, it's everyone today who's getting on my nerves. And anyone who's stood around doing nothing is really annoying me".. She then proceeded to tap one of her colleagues in the stomach area and barked "1 lettuce and 2 salsa" (my friends order). Lillian, you should think about how you come across. Your whole "it's not you, it's everyone" attitude sucks and you should not be taking your PMT or mood swings out on your colleagues. If someone isn't pulling their weight, work-wise, then use the proper channels rather than openly talking in earshot of paying customers!

Miserable staff food is meh allot better mexicans in brighton

The food is always soo good here.

Esmi the manager is fantastic and the staff aswell i will be back if i can :)

Amazing food and friendly service

Ordered from uber eats on thursday afternoon ..and trying to call the store about my order but no one is picking up the phone and once someone pickup the call and hangup on me .

I love the Smash burrito and tacos. Thanks to Muskaan and the manager at Tortilla Brighton for suggesting them, I hope this option stays on the menu. The only problem is that the tacos looked so good I forgot to take a photo before devouring them all!

All great except no veggie chilli

Huge Burrito, really filling, I went for the Beef Mash with everything, great service and awesome food.

Tasty, inexpensive Mexican food. Good value for money and is filling. Great spot for picking up something quick and on-the-go.

I would recommend tortilla in Brighton. I’ve eaten there a few times and each time I’ve really enjoyed the food. There is a good selection of meats, salsa, avocado etc and salads. I plan to visit regularly on my trips into Brighton. The staff have always been really friendly too.

best burrito ever and mesi provided amazing service !

Insane burittos, best in town probably!

Amazing service. Decent food for price. And was served by both emese, ami. Both amazing was very nice to chat too

Ate here and had got food poisoning. Been 8 days and I still can eat properly

yum yum yummy, takeaway box service good

Delicious burritos at a fair price. Can only be recommended

Wonder staff , polite, clean and quick

So yummy! And great customer service!

Always friendly fast service, excellent Burittos. Good value for money!

The staff barely spoke any english. They didn’t give us any suggestions when we asked. The food portion was a joke. We didn’t even get a receipt at the end and they definitely overcharged us. Wouldn’t go again,

Worst tacos I ever had and stomach ache next day

Staff were very friendly and food was lovely!

Great burritos, every time 😀 I'm a big fan of the naked ones, they're less messy

Big queue nice food. Have to white for it

It was delicious. The service is fast and the staff is pleasant.

Although the first sales assistant was friendly, the 2nd one (perhaps a supervisor) had a really off attitude with everybody. Wasn't nice to see her bossing what looked to be a new worker around. Her whole attitude was rude, as if she was fed up. Food was great, but not the service

Food is delicious and Emese was great

Food is really good authentic Mexican food I must recommend this place.

I recently visited Tortilla in Brighton and was absolutely blown away by the experience! From the moment I walked in, I was greeted with warm smiles and an inviting atmosphere that set the tone for a fantastic meal. The menu offers a wonderful variety of options, catering to both meat lovers and vegetarians alike. I opted for the classic chicken burrito, and it did not disappoint. The ingredients were fresh and flavorful, perfectly seasoned, and generously portioned. The customizable options allowed me to create a burrito that was exactly to my liking, with a great balance of rice, beans, salsa, and guacamole. What truly sets Tortilla apart is their commitment to authenticity. The flavors transported me straight to Mexico, with every bite bursting with traditional tastes. The staff were incredibly knowledgeable and passionate about their food, happily offering recommendations and ensuring everything was perfect. The atmosphere at Tortilla is vibrant and fun, making it a great spot for a casual lunch or dinner with friends. The service was quick and efficient, even during a busy lunchtime rush, which made the experience even more enjoyable. Overall, Tortilla in Brighton is a must-visit for anyone craving delicious, authentic Mexican food. I will definitely be returning soon to try more of their menu! Highly recommend!

Burrito was a burrito, even tho they named it medium. I think it was more of a small burrito, pretty price too. Two toilets which are pretty but small. And also their salsa isn't hot at all like you could get extra spicy but that's for extra money also. Overall pretty mid. I would rather visit Los capolitos in Czech...

Went to the store near West Street Brighton. There was a girl serving that was great and a taller man working the till who was good. However, the guy in the middle was absolutely rubbish (His name started with a "C" I Think).... he was not making a burrito!!!! He was just slopping food about in lumps and than attempting to role it!!! A four year playing in mud could have done better!!! I asked NOT to have him make my burrito and it was still made by him!! From now on I'll be going somewhere else!!!

Food is always amazing!! A must visit when you’re in brighton :)

Don’t order for delivery! Have ordered from here a few times and they ALWAYS miss things off! ALWAYS miss the guacamole which I pay extra for. It’s like they can’t be bothered because you’re not there when they make it. Someone from management really needs to pull their finger out because it’s a joke. Plenty of other reviews saying the same thing so I know it’s not just me

This place is a scam… DO NOT ORDER FOOD DELIVERY FROM THIS TORTILLA!! If you go in person and watch them make your order, then they do their job properly but EVERY SINGLE TIME I’ve ordered Uber eats from this place they scam me out of money; they charge extra for guac and don’t add ANY. Even if you add cheese/sour cream in your order, they don’t put any. It happened to me 4 times in total (every time I ordered delivery they have at least 4/5 items missing). Finally the last time it happened I reported them to Uber and got my money back… it’s so annoying knowing that the only time the workers will take your order seriously is if you carefully watch them make it!!!

The bathrooms were absolutely disgusting. Poo on the seat in disabled toilet. No toilet roll in one, looked like no one bothers to clean. Having to sit my 2 yr old on that was horrible. Do staff use these toilets? Is it hygienic enough to be used when you handle food?I think management need to step up.

Lillian is an absolute trooper, solid service and handles objection well. Group in front of us, shouting and being incredibly rude to all of the staff, reaching over the counter. Lillian handled them incredibly well and was ridiculously well composed to serve us with a smile immediately after

One of the best mexican places in town. Good service, good food and good location.

Ordered a large size wrap and received a small/regular one. Not the first time and can’t even get hold of the restaurant.

Had three burritos delivered none of them had the the right filling that I ordered. They were very dry no sour cream or hot sauce,chicken was dry and crispy. Wrong rice,no cheese & no or very little guacamole that I paid extra for. I orderd 2 large 1 medium burritos, I got 2 medium 1 large. Overall very disappointing 2 out of 10!!! For me

The man working there was really nice and attentive. However, the burrito then got passed to a really rude and dismissive lady. Asked for two kinds of salsa and she just ignored, and when i asked again, she said it is was too late. The burrito was still open! We then asked for a receipt, she ignored that too, and we had to go back and ask for it again!

My go to when in Brighton! There aren’t many options for vegetarians or vegans in terms of meat alternatives but if you’re happy with just veggie base then it’s absolutely amazing! I always go for a naked burrito bowl in medium and it sets me up perfectly. Been to two day festivals in Brown recently that were 10hrs long and went here before both events. The bowl kept me going the whole event 😋 Fresh ingredients, fast serve and nice staff. It’s clean (incl’ bathrooms) and plenty spaced to perch. 10/10 would recommend.

Tortilla is one of my favourite Mexican restaurants! The food is great and affordable. The staff are very welcoming and attentive. 10/10 recommend!

I’ve always Loved Tortilla but the Brighton Restaurant is on a completely different level. The staff are extra lovely and the food always tastes better here. I went in this evening really tired and grumpy after working a super busy bank holiday weekend but Ella and Chiara both turned my evening around with their friendly smiles and great customer service, They make you feel special whilst also getting you served quickly. The food was great as well. Would recommend 10/10.

Outstanding! The service was impeccable there was a few awkward customers infront of me so I was smiling 😃 knowing how easy my order was which I think they employer's were great full for. This I a card only place mind but so worth my 4th trip to Brighton trying to go here I will be back . Thank you x

Absolute rubbish management. Every time you go in there is something that missing or finished from the menu. Happened twice in a row.

The food was not cooked properly and the customer service was below average and they were a bit too fussy about our order.

I usually love coming here and always get a burrito. However, this time, I decided to try the quesadilla for the first time. Bad decision. It was almost impossible to eat as all the filling would fall from the actual tortilla bread, so it got very messy. Also, it was brought to my table by a girl who was very grumpy and literally threw it on the table, which made one of the sauces that it came with spill.

Loved this place, super good burritos, great deals. Chiara was a great server.

5 star service Chiara was such a perfect help with our order ❤️

Usually never had an issue however i went in yesterday around 9:30pm and the place was very dirty and looked extremely unappetizing. There was rice in the beans and food splattered all over the counters. I understand i went in late to closing times but the shop was still open for another 30min and cleanest should be a priority in a open kitchen. i paid for my burrito and left but wasn't able to eat it as i felt sick from the sight of the place

I can't speak highly enough of my experience at Tortilla Brighton. Clara and Gabby were great. Their genuine care and attention, especially inquiring about my allergies, made me feel truly valued as a customer. The food was not only delicious but also reasonably priced. Discovering this hidden gem was such a stroke of luck, and I'm happy for the wonderful meal and great service. I would recommend Tortilla for great fast Mexican food at a good price.

Team are very professional and friendly, always serving with a smile, and always going above and beyond for their customers.

We didnt know where else to go, but we we're super happy with finding Torilla as the staff we're great and service was great and the food was just as great

Amazing! Highly recommended!!!!

Really nice atmosphere and good portion of food .

rice in burrito? are u serious😂 it was expensive and not good

Came in today at around 5:30 Kieren was great help brilliant manager anyone is lucky to have him as a boss superb customer service great recommendation large beef burrito with chorizo and cheese sauce. Abbie was great as well she was very attentive would recommend would go again.

Ordered from here frequently, had no issues up until yesterday when I ordered through UberEats, only to find a black curly hair at the bottom inside my burrito, after I’d eaten most it. Extremely unhappy especially when it took getting to the bottom of the burrito to find this.

Lilllian made us so welcome !! Burrito was made with love. She was so accommodating for vegans and did not make us feel a problem <3

So ordered food on Deliveroo. Order a grilled veg burrito and they sent a chicken burrito. I am vegetarian and this is not acceptable. Tried to ring the store and all you get is a voicemail. No way to contact them.

Went with my teenage girl for a bite to eat and was shock by this place inwas thinking it would just be another fast food place but happy to say , its much better

Had my best ever experience yesterday in Tortilla out of every time I’ve been this has been the best experience out of everywhere Tortilla I’ve been to too, and that is because of the two girls who served me yesterday Lilliana and Abby, not only did Lilliana offer me the best recommendation for what I should put in my burrito but both girls were super accommodating and so lovely and polite. Can’t praise them enough, get these girls a raise!!

Tasty food, great service from Lillian.

One of the best Mexican restaurant I have ever been to, the staff is friendly and the food is simply amazing.

Used to be amazing but they don’t listen to there customers. The chicken is now so baddd. They sent me the driest burrito recently and it sucked I asked for sauce they put none in. Miss the old Tortilla

Tasty food, friendly staff and always a good vibe :)

One of the best restaurants near Churchill square.Love the vegan and vegetarian options.Friendly staff and good ambiance!!

I like the food but I went to get a burrito after a long train journey and the shop was closed 2 hours before the time posted with seemingly no legitimate reasoning like an hour I understand before but 2 is a bit rediculous.

Was the only person in, did not get acknowledged and waited 15 minutes while the two staff members were preparing orders for delivery drivers, from a customer service perspective just being looked at and acknowledged would have made me more than happy to wait or at least made aware of the orders they need to do. Ignoring customers who are in front of you is very disappointing

Chips were dry & thought they would be warm a little with a little taste. Just not what we thought.

Best food available to eat on the go in Brighton, healthy and vegetarian options available. My fav n only dish is NAKED BURRITO, i recommended this dish to all my friends and during summer we are here 3-4 times a week. Dont forget to put mild chili sauce, and a sprinkle of hot green chillies

Good food at a reasonable price. Not authentic but americana so did the job.

Great food, good portion sizes, what's not to like!

Decided to head in to Tortilla via recommendation from a friend. Tried pork burrito and churros and thoroughly enjoyed them both. Server on the day was Abbie and she was extremely helpful in assisting with my order. Will be back again very soon!

Lovely service, the guy Ryan who served me was exceptionally lovely! Will be coming back again.

Staff members are friendly and very helpful, the food is to die for, burritos are one of my faves, food was made my Kieren.

The best food ever I had at tortilla before.

good customer service , tasted deliciousness

New manager acted unprofessional and publicly humiliated me numerous times.

The food we got was tasty, but we didn’t get a lot. The takeaway box wasn’t even halfway full. I hit the lettuce option on Deliveroo and I think there might just have been one whole lettuce leaf in there. If they’d actually given us value for money it would have been five star because it was delicious, but the portion size was basically just the dictionary definition of stingy. Disappointing but I mean at least it tasted nice.

Best burritos I had , highly recommend. And excellent customer service.

amazing service and food!! highly reccomend

Sehr lecker Burrito! Da meine Karte abgelehnt wurde und sie kein Bargeld nehmen wurde mir der Burrito geschenkt. Dafür nochmal ein herzliches Dankeschön.

Great food and really friendly staff. Always a nice experience at the Brighton store. Was served by the lovely Jane today

love the tacos there😆😆 very friendly staff Albi and environment!!

Love this place! Amazing fresh food and great service! Tom and Albi were amazing :) can’t wait to come back! Banging margaritas as well