Tortilla in Islington

Best burrito in london... And absolutely wonderful staff... Everyone was awesome specially nikki.. Keep it up guys

The place was radiating positive vibes and homely environment And Ms.Niki who attended me made the visit even more worthwhile Will surely recommend this place and thank you for dedicated and warm services Ms. Niki..

A very good place to hangout with friends Enjoyed the visit and food Services from Ms. Niki was amazing Thank you for the good food and services.

Loved the food and vibes And Nikki who attended us was friendly and bade the food taste even better A good place to hangout Will visit more often

The services were top notch and Niki made it even more beautiful visit Thank you Niki will surely visit again

Thank you for your service nikki. It was amazing food and i loved the atmosphere around there. I think i m going to be your regular customer just from your kindness of people working there.

Had a really good time and enjoyed the food ... Team members were also very friendly.. will visit soon

I m super impressed by niki and her skill must say foods are also top notch ..like the ambition and service .. recommended to all

thank you nikky you are so helpful and sweet loved the burrito.. good and keep it up

cant remember the last time i had so much fun interacting with any employee in restaurant ... your are the best nikky .. will visit soon to hear your amazing talks..

Nikki's warm smile and impeccable service made our dining experience unforgettable. Attentive, friendly, and effortlessly charming—she’s the kind of server who turns a good meal into a great one!

Went here a couple days ago and the food was magnifique. My experience was even better as I was served by a very kind young lady named Renae.

Renae is an excellent employer. She made us feel welcomed and delivered a service with a smile. So very helpful.

It was my first time and I was so confused but the staff named Pramila was so helpful that I ate 2 burritos in 2 days🥳🥳🥳

A particular staff called Renea was very helpful and great , I loved my experience because of her .

Karolina and Kye were fantastic, fast and very kind. Food was also great and fresh for price.

Good Food Good Staff Especially Good service by Abdul

I found a twig in my burrito. I complained but never received a refund despite weeks of trying and filling in forms about the incident. Despite the below reply expressing concern, clearly it wasn't genuine because I filled in the contact form two weeks ago and heard nothing.

Great food and staff the best!!

Very good food and service. I will come back for the quesadilla .😊

Amazing atmosphere , good customer service, delicious food

I was having a bad day and Tortilla make my evening much better! Great service, fresh food and friendly staff ! Found perfect spot for my dinner time!

Their food is amazing, Specially burrito with verde and guacamole is mouth watering. Highly recommend.

Which genius packed this chicken bowl sideways?

Ate here today was served by a young polish lady, burrito was very nice and filling, also got some tortilla chips to snack on my journey home haha

Delicious fresh food. Quality service by staffs 🫡

The staff are always really friendly and the food always has nice presentation. The staff are always working hard and I enjoy coming here on my lunch breaks :)

Fresh food. Amazing customer service 😃

Delicious meal and amazing service

Abdul service is awesome and helpful

Great customer experience from Nikki. Keep up with the good work

Niki, the staff here is excellent at her job, she gave generous portions and paid attention to detail like offering me a tray and cutlery without me asking .

Had a juicy burrito from here today was so good flavours on point and also really good service from this young lady all I remember is her name began with p, think she was polish. Sorry if I’m wrong but yes burrito was 10/10. Highly recommended 👍

Had a great meal at this tortilla, was served by Andreia who was very positive and smiley. Very satisfied with my experience!!

I recently had the pleasure of visiting Tortilla and I was thoroughly impressed by the exceptional customer service by Patrycja . From the moment I walked in, the staff greeted me warmly and made sure I felt welcome. They took the time to explain the menu and offered great recommendations, which I truly appreciated. As for the burrito, it was absolutely delicious! The ingredients were fresh, and the flavors were perfectly balanced. You could tell they put a lot of care into making it. The whole experience, from the friendly service to the amazing food, made my visit memorable. I’ll definitely be back for another fantastic meal!

Ordered vegan burritos with Beyond Steak pieces. The burritos were good but the beyond steak pieces were all burned and had then gone cold. inedible and had to pick them out.

Was recommended the ‘fake steak’ and we were genuinely amazed! Excellent service and great food, thank you!

Thankyou Pramila and Nikki for wonderful service. I will surely come back soon.

I was served by neetu i must say the service and food was excellent it was fresh and i like the ambience . Thank you i will keep coming back

Missing items half empty boxes never again nice driver though

The prices seem to be abstract. Me and a friend ordered similar things, however were charged different prices despite the main bases being the same. The service before was great but now I find my orders being mixed up, or incorrect.When charged it seems the server can’t give a direct price. 🧐

The women serving me was quite rude. Like sorry you had to do your job for 2 minutes huffing and puffing everything I said.

Good Team members services and good food, good locations.

I ordered through the Too Good To Go platform and, theoretically, this bowl is supposed to be worth £13, the food doesn't even fill half the bowl. I don't know about others, but I wouldn't pay that price for what was essentially 90% rice and beans with sauce. This is what they consider a “£13 vegetarian option”

First visit but friendly staff talked me through ordering. Bit of a struggle starting the burrito as it was a beast of a thing. Managed it though.

Amazing food and amazing customer service . I come here all the time

This has to be the most authentic mexican food outside of Mexico

Great food :) I always come with my family and it never dissapoints

It was my first experience in there, and actually the food was amazing and tasty…. And also the services was very much satisfying…. I had ordered a naked burritos and it was really good…i had noticed one employee in there, i think his name was abdul, he provided me a superb service in there and also guide me everything in for payment process I am so excited to go there again and also the atmosphere was really fantastic.

I got the quesadillas and it was burnt. It did smell like burned but they still gave me that. I understand that it is not fine dining or anything but I have bought from them before usually its a easy meal which tasty also but I was very disappointed today cuz That was my lunch and I couldn’t even eat it as it was burnt

Ordered a burrito to take away my server was Abdul super polite and professional super happy with the service .

The food was awesome and the customer service is the best

Bland. Nothing wrong with the service, good portion size but this place shares the common problem that food is tasteless. My burrito had cheese, salsa, pork along with the mexican rice and I couldn't taste any of it.

The Asian man there was so sweet. He gave such a lovely service with an ongoing smile! 😊

Top food, very cozy and romantical atmosphere tho :-)

I contacted you at the time that my order was wrong. You agreed to investigate it, but never got back to me. I’m disappointed you didn’t rectify this matter. If you can’t provide a reasonable reply, I’ll have no choice but to close my contact

Chipotle model, but everything tastes better. Incredibly friendly and welcoming.

First off I received the wrong order which I wasn’t happy with. The order that I did get was a chicken burrito, with no chicken inside. Also very bland tasting. Poor service.

Today was my first visit at Tortilla, and the man who served me was very nice. He patiently answered all of my questions about the ingredients in the rice and sauces and even told me which type of rice is the most popular. Thanks to his helpfulness, I was able to choose a burrito that I enjoyed. He provided excellent customer service and was very helpful throughout the process.

Have been a couple of times before over the years, but got food poisoning from most recent occasion (7 July)

I selected “order again” assuming it would be the same order as last time and I was sent an order with no ingredients! Just rice and pork!! Nothing else! What’s the point of having this option if it’s not the same as previous order? I paid £15 for a small portion of rice and pork!

Amazing authentic Mexican flavours. Great service, they even asked if I wanted corn tortillas (which I did because they’re awesome!

The food was disappointing. Barely any chicken, no cheese, hardly any sour cream.

It was wonderful. The attendents are very friendly people and taste food.

Jarek was very helpful and was very friendly in giving me help deciding what i want

Popped in for quick lunch on my own and they were so friendly and welcoming, even making a point to say goodbye as I left

Burrito was OK, a bit light on meat considering the price. Restaurant did no include my Queso Fundido which I was looking forward to try as part of the combo meal which I paid for; I was fortunate I was able to get a refund for the missing item from Just Eat, but ONLY because I had ordered another different side, otherwise I would have had to have tried to have claimed back the whole meal as Just Eat have a woeful 'Problem with your order' automated system that cannot track component parts of of a combo meal. Delivery driver was very quick, polite, and took time to search his bag again for the missing item, which was not in the main bag. 4/10 restaurant 6/10 Just Eat 10/10 delivery driver. First order, I will not be returning since they are unable pack and process a simple order.

Heerlijke burrito’s en betaalbare drankjes. Ook een vega optie die bestond uit gegrilde groenten. Personeel vriendelijk en behulpzaam.

I had visited with family for lunch and food was delicious .The service was friendly and quick and the server named Karolina took us through the menu swiftly and professionaly

Very welcoming, friendly staff & tasty food. Would recommend.

Good food with great teamwork ❤️

Cool little tortilla and burrito place in Islington. Great for pre-gig food. I should have tried the hot salsa because the medium was mild for me. Chicken and pinto beans inside served with tortilla chips. Meal deal is £11. Excellent. Friendly service. Many thanks.

I am not a review guy ,but I guess this place deserves one. I am always a fan of their burritos, especially the beef which is just AMAZING! alongside their frozen margaritas, making the the perfect pair ever. Service wise, compared to many places, i would say they have really amazing service ,everyone seemed to be joyful and giving a good vibe and love what they doing (which you don't see that often in London), manager was helpful answering my queries, so yeah ,lovely place ,definitely must try👌

Firstly, there’s no pork. There were 2 people serving and 2 people in the queue and it took me about 20 minutes to get my burrito. Some of the dead slowest service I’ve ever had. Was so unhappy to spend so much time waiting for an average burrito

Good service and food :) Thanks

Food was decent but not enough chicken to justify the price of the burrito which is disappointing as I've come here many times before and gotten more.

In case you are expecting an actual California burrito, there are no French fries! Solid burrito though. Don’t ask for rice on your salad you’ll get attitude instead.

Lovely friendly, happy staff. Good food and lovely atmosphere. Fast becoming a weekly regular for me.

Really enjoy Tortilla. But every time I’ve ordered food from this location they’ve forgotten an item or just given us a different item to what we ordered. Shame.

All great, fantastic service 💯❤️

Abdul and patrycjawas amazing and helpful, served the best food and good customer service

I recently visited this restaurant and had the pleasure of trying their delicious naked burrito. The flavors were amazing, and the portion size was generous. What made my experience even better was the excellent service provided by Abdul. He was friendly, attentive, and made sure that everything was perfect throughout my meal. I highly recommend this restaurant for the tasty naked burrito and the fantastic staff like Abdul who make dining here a delightful experience.

The house style guacamole and cheese tickled my pickle just right, lovely service from wonderful servers and good quality house style chips

Reasonable prices, good variety of choices and amazing customer service from Patrycja

Food arrived cold, quality wasn’t fantastic either, I heated it up in the microwave but it just doesn’t taste good, a thing paper bag is pretty useless insulation

I went this morning to tortilla in angle for my first time, I orderd a burrito and it was delicious, I like the way the team explain everything about their products, I also sign up for their loyalty club card. Definitely will come back

The food is just amazing, great service and always when ever I go I receive a big welcome from the staff, the team always creating a nice atmosphere.

Tiny place but good food and amazing staff

I ordered a chicken burrito and a chicken quesadilla for takeaway. The food was tasty, but the portions were very small, especially the quesadilla, considering I ordered large portions. So in that respect, it is was disappointing.

So good! I would order again next time!

Very good food and good service

Very good staff and tasty food and good customer service

For London a decent price for portion, but nothing exceptional. Be aware of 'add ons' which can seriously dent your purse. Restaurant has seating inside, with vegans catered for if you make a point of saying.

As a first time customer, everything went perfectly !:) Quesadillas were EXCELLENT

Really appreciate Ash for your service and welcoming attitude. Had a good time.

Amazing service by Ash. Always makes the best burritos!

Ash at Tortilla is a great guy who is always willing to go above and beyond. Thank you for your great service!!

gave us the wrong order for the second time - we asked for 1 bowl and 1 burrito but got 2 bowls instead.

great atmosphere along with friendly workers

Awesome and first experience with Tortilla Islington, Ash gave us a good service, it was really a great evening.Try the real California Tortilla with them.