Tortata in Norwich

Came across this place and noticed they sold grounded coffee and purchased it. 5 minutes later after walking away I realised that they sold me coffee beans, so went back and politely asked if this could be exchanged- which the staff said even though they advertise it they didnt sell it and only sell the beans-so requested a refund. At this point they couldn’t see my transaction on the till and asked if I even paid for it? The guy who served me was there but didn’t mention he served me at that time- I was then asked to check my internet banking to check the transaction has gone through and for them to see this also???? Because if it didn’t go through then no refund is required????(Could have asked the staff member who served me?????) Eventually they found my purchase- said it’s been refunded- but still hasn’t. So keep the £6… not worth the re visit.

Lovely Italian restaurant close to the centre of Norwich. The food was delicious and the service good. The chicken in a mushroom sauce was great, as was the melanzane. The profiteroles were gorgeous.

It is one of the restaurants that offers you fresh pizza and they have the flexibility to prepare the taste that suits you

I have been here twice now. The first time was fantastic and so was the second.

Not sure why this restaurant has good reviews. Starters were good but it was just prawns. No one enjoyed the main courses. My main was inedible, it was octopus and it was so tough, you couldn’t chew or swallow it. Sent it back but it was the same the second time. So I had no main course and ate what my partner left. The seafood in his was very over cooked, I would think it had been reheated. They seemed to have people in reviewing the food. There were a few tables they were making a fuss over and we were neglected and service was slow. The only redeeming thing, was the cocktails were good but food and service were bad.