Torello Lounge in Denbighshire

Great choice for breakfast 😋 not sure about anything else but breaky spot on

Now this place is just fantastic the staff are fabulous from the moment you walk in all very knowledgeable on the menu had a dietary requirement of dairy and gluten was not a problem separate menu . The fact that you don’t have to explain the whole no gluten or dairy is fabulous. The food was excellent from how it’s on a plate to taste . Very very highly recommended just off the main road in the town parking not a problem car park around the corner. The breakfast is all day and brilliant i cannot rate this place highly enough.

Staff always pleasant and helpful. Diverse menu choices

Love this place & visit it often. Nice food with great service.

Food is delicious, friendly staff and nice atmosphere - just wish you can order food at the table with staff not online as it takes SO long. Much better having waiter/waitress staff take orders and look after their own customers/tables - this would help make for better service, communication and customers more likely to tip their staff

Great restaurant, went for breakfast. The staff were friendly. It was easy to order, you can either be severed or order on phone. The service was great. The prices were reasonable. The-food was really enjoyable. Would recommend.

Excellent place and food, recommend pre booking as very popular

Anniversary meal with friends super food smashing gluten free menus as well caters for all tastes great location super busy so make sure you arrive early!

Great place well worth a visit Great staff and food

Amazing food drinks and staff are very lovely everyone is nice definitely coming again

Never in my life had such terrible service as just experienced (Monday 12 August 24 @18.30 & it was fairly busy) for 2 simple coffees. Ordered at the bar & we sat outside - 20 minutes passed. Went in, guy recognised me & said 'oh yeah your coffees', pouring other drinks. I just said 20 mins wasn't on. Not a word of apology saying he'd get them, just made me wait behind another customer. At that point I thought right, sod it, & demanded a refund, we're going elsewhere. No eye contact, & a half-empty sorry. So we've come down the front to the beach Caf & 2 lovely young girls so nice & friendly served us, made me feel so much better. It's not always the trendy posh places... so go swivel!!! 🤬🤬 Thank you CWT Beach Hut Prestatyn seafront & £1.50 cheaper! 🙌🫶

We love this place. Staff are invariably excellent. Great service. Very good food. Been here a many times over last 3 years. Big plus for us is that our little dog is allowed to come with us!! When grandchildren are up we always live to go here. Lively, mixed age group. Great food and great service

We turned up for breakfast on the last day of our holiday. They easily accommodated nine of us and the food was delicious. Great choice for breakfast, speedy service and lovely, friendly staff. Definitely recommend

It did the job, 2 beers and a plate of tapas. Will keep in mind for a future follow-up.

Dog friendly. Good bang bang chicken. Spacious

Fab Food, Fab Service, Fab Staff!! Thank you all xx

Great breakfast to be had here. Would recommend.

This place is a gem. Fantastic menu, great food, excellent service and great vibe! Will definitely be back

Great lunch and buzzing atmosphere

Busy seaside establishment but expensive across the board.

Lovely food, nice atmosphere. The gluten free options were delicious, would recommend

Started coming here recently on a Sunday for breakfast. Last week the coffee machine was broken and the breakfast wasn't very hot in fact the mushrooms were cold. Staff always friendly and tables cleaned snd sanitised swiftly after customers leave.

Came for breakfast. We had gone across the road but they stopped serving at 10.30am so we came here instead. We weren't disappointed, except the coffee machine was broken. BUT the food was delicious, as was the milkshake!

Great service, really fast food, good quality and tasty. Thanks, Torello team 👌

Very friendly staff and delicious food.

OK its a bit expensive for what I had

Have been here a few times over the last couple of years or so, always do when we come to Prestatyn, had a few different dishes and drinks, they have always been delicious, had the Philly Cheese and Beef Panini this time, wife had the Beetroot Flatbread with Feta cheese, both were yummy, also tried the Elderflower drink which was really tasty, defo will continue to come here again......

Beautiful I loved the buttermilk chicken with sweet potato chips and onion rings. I had it on Friday, and then I had buttermilk chicken with sweet potato chips and onion rings on Sunday, and it wasn't as good, but it was still good. I loved the mushroom from my friend's English breakfast 😋 so good. The free water jug is cute.

Great coffee and relaxing atmosphere. No change. I like popping in for a cappuccino.

Wife's favourite drink sherbert lemon .food and service excellent

Great venue, great service and friendly staff

Always enjoy a Lounge Bar. Love the predictably 😊

Always a great breakfast and good friendly service.

Shocking… never ever have I experienced such customer service.. food was cold and sausage still pink.. when my partner told the waiter he took the plate and come back and said chef said it’s cartridge.. this wasn’t the case.. we asked for scrambled egg and coke poached.. also we ordered latte and instead come with cappuccino .. they don’t listen here and will not be coming back.. needs better management and training..

Leaving negative reviews is not usually my style as I know how a bad review can proper reflect onto the tradings of a business but the service I received today was shocking. I run multiple hospitality venues myself so know how standards should be. - myself and my partner went for breakfast (full English) everything was basically cold except the eggs and toast. I was hungry so got over it I then sliced into my sausage and it was still pink! I asked the waiter to come over he took my plate into and then brought it back and said “the chef said it’s fine just cartridge”. However at this point my food was even more cold! Shocking service in my opinion, the customer is never wrong… I will not be returning. I also spoke to a lady manager before I left expressing this and she looked at me like I was stupid

This is a lovely place to have food. The atmosphere is relaxed and the decour very funky 50's style.

Lovely. I had the avocado smash with whipped feta and honey 🍯 😋

I really like visiting all the lounges and as we were in Prestatyn we decided to visit Torello. I do like the idea that you can order at the table, especially when it's busy. Once ordered, the drinks came straight away with cutlery and napkins. About 10 minutes later, the food arrived hot and well presented. I had steak and frites, and the only complaint was that the steak was not sealed enough on the outside but was cooked medium rare as requested. The service is always great and staff friendly.

Been to the other lounges in Newport, Bristol and Cardiff on my travels. Excellent food as always. Perfect for informal dinners with your family with dogs too.

Good food and service dog friendly.

Food is always good here- the club sandwich is one of my faves Staff are always friendly and service is quick Dog friendly

Very delicious food. Everything what I have ordered - I liked it (which is rare to be honest lol). Chief is awsome thank you so much ! Staff is also welcoming and friendly :) Lovely atmosphere <3

Been to Prestatyn many times and walked past . So glad I went in with the other half. Really enjoyed the excellent food ,atmosphere and staff Well done

Great food and excellent service, a little quiet the night I visited but OK.

Nice place staff friendly and efficient only had bacon butty and it was good and had food envy on other plates

Lovely friendly place, dog friendly indoors too, visit often since I moved back to the area last summer. Good food, great for dietary and allergies too. Easy to order, dog bowls, fresh water for dogs, and also doggie treats available at the bar area.

Food was really good, service was great too, but you couldn't tell who the staff were, no uniform, just wearing lounge wear, the customers looked smarter than the staff!! We were 'greeted' by a girl who looked like she didn't want to be there, and if we weren't going to the cinema next door, we wouldn't have stayed, can't fault the food but some of the staff looked like they'd just got up!!

First time visitor, called in for brunch. Lovely atmosphere, friendly staff and great food. Would definitely recommend if you're in the area

Come here a few times and I’m quite fussy so always change bits on my breakfast which is never too much trouble, staff never moan like other places. Food is always spot on and not to greasy just how we like it and never made a mistake considering how much I change around 🙈 Staff always friendly and polite.

Can’t have food without mushrooms in because it’s a Sunday. Nightmare if you can’t have mushrooms ………. When asked again was told it’s just too backed up to clearly care about the customer.

The place was very good! As it was a recommendation of a friend who lives there! Yes if I have the opportunity I will go there again!

Food and staff were lovely.Place is cosy and affordable place to dine in.I was disappointed with my watermelon drink because it didn't really have any taste of watermelon.Could you please check the taste of the drink you are selling before serving it to the costumer.

Amazing service and food, plus great choice for Vegans 👍🏽

We had lunch today 10/02/2024 as a family group of 6 people. The atmosphere feels very welcoming and the staff are so helpful and helped us find a table as soon as we arrived . The food was absolutely fantastic and we couldn’t fault anything about our meal . This place is a little gem in Prestatyn so give it a try you won’t be disappointed !!!

Had a lovely breakfast there this morning top notch,back tonight with family for birthday tea, looking forward to it keep up the good work very friendly and helpful staff also

The beef chilli brisket was amazing really tasty And the lamb goan curry The service was excellent and its Dog friendly even better fabulous place

I paid £20 for a steak the size of my palm do not recommend

Lovely cozy environment , friendly staff and delicious food. I come here at least once a month.

Nicely located Lounges venue with good selection of beers, wines and cocktails. Food looks appetising (although just drinks for us). Easy to access from retail car park as well as main street. - Food is nice, back again and snacked on half soup, half pannier combo' :-)

Visited here last week. Felt welcome as soon as we arrived. We chose the bacon buttie..what a delight it was. Service was fast and efficient . Place was really pleasant and although busy didn’t seem crowded .

Proper good food, the place has a great atmosphere. Well worth the trip!

Nice food alittle expensive lovey staff nice place to go

Great food and drink, different in the evening

Always such lovely, friendly staff, yuuuuuuumeeeeeee food and drinks, cocktails are super too! Great that you can take dogs, shame outside is so small...HIGHLY recommend! Xx

As soon as we walked in we were told we was not allowed to stand at the bar even though we had not even had a chance yet to place an order 🤔 although there was plenty of couples at the bar I can only assume 3 men in their late 50's and sixties are not allowed to make their bar area look scruffy and was ushered into the furthest corner very disappointing behaviour

Very tasty food, lovely chilled atmosphere

We have eaten here several times, all good. Today we had lunch, husband a burger, me a rice, chicken, prawn with a fried egg. (Can't remember what it was called). There were 2 x 3cm prawns, it was greasy and most definitely not worth the £12.75 we paid, got half a bowl, was hungry after. Really disappointed 😔.

Day trip un Prestatyn, popped in for breakfast , food was fast , hot , plentiful and tasty , would recommend.

Great place to go for food, been a few times & really cannot complain. Food is excellent & staff are very friendly and helpful. The breakfast is a must, if you're in the area.

Had a lovely meal when I visited, tried something different and wasn't disappointed

Food breakfast quality gone downhill. Sausage cheaper type bacon not the same as was.when 1st started going it was quality. Price gone up quality gone down. BUT LATTE COFFEE WAS GOOD 👍. TASTE OF FOOD SHOULD BE PARAMOUNT.😳😳

We are trying the eateries of Prestatyn and saw reviews for this place. We tried it for a late lunch. It was busy even mid/late afternoon with couples groups and families eating and drinking (everything like wines, beers, teas, and coffees. It was warm and inviting. The waiters were attentive but not crowding and friendly, the food was a wide choice, and very tasty nat a reasonable price. Recommended

Very friendly staff. Food was excellent and different to usual run of mill meals. Would highly recommend a visit. Dog friendly

Great food, service, lots of stuff to look at and engage you. Music too loud to chat is the only negative.

Been going to torello lounge for over 2years. Mostly for breakfast the last couple of times mushrooms we're awful. The mushrooms were pale no taste are they out of a tin. The rest of the meal is lovely. Staff are great. Service great.

We recently went here for a friends birthday the staff were amazing and very helpful, the food was absolutely delicious, we had the meatballs chicken wings and pulled pork tapas it was to die for the Betty blue cocktails wow , restaurant is lovely nice and cosy and also pet friendly!! , well worth a visit if your in the area we will definitely go back for sure !

Absolutely gorgeous Lounge eggs and bacon

Food is expensive and low quality, wine is cheap - it's like an overpriced wetherspoons. Everything comes as described, no garnish or salad or anything to warrant the price of the food. Staff are nice and atmosphere is nice but nothing to write home again and would avoid eating here when there are so many other options than these lounges./

Really good tapas, everything is made fresh and you can tell. Staff are very friendly and helpful.

Really comfy place . Meal was lovely. Nice ambiance too

Tapas meal (dishes were quite small) but very tasty. Great ambience in a quirky venue. A.good find on our trip!

Nice place, the service was very quick and the servers were friendly, only down side is some of our eggs were a little too runny. I ordered the breakfast muffin with streaky bacon and lounge eggs with mushrooms and spinach pictured below.

Never been before, very impressed with the staff, they were very helpful and friendly and also it's great that you can take your dog into the restaurant.

Stunning resturant! Great atmosphere, great food! ❤️

Prompt service and good food, lovely young lady served us, very professional ☺️

Great food great service love it

Never ever had a bad experience. Shame they don't have grapefruit juice though

Great choice of food and drinks, this our regular visit

Service was bad and food was average. We were sat near kitchen and saw the state of it. Next day I had tummy ache. Manchester is way better sorry

One of my favourite places to eat and drink but was very disappointed with service received last night after being overcharged, I was told it was 'miscommunication' and that nothing could be done because it was when ordering my next drink when I discovered the overcharge and queried how much it was. I'm not quite sure how it can be 'miscommunication' when asking for a single but being charged for a double! The payment terminal is also positioned so that you cannot actually see the amount when using contact less. I do not normally leave reviews but felt I had to on this occasion to suggest customers use the app to order drinks as at least then this would ensure you are not overcharged. Food was lovely as per normal but just very disappointed with service I received.

1st impressions. Not great. Not only our selves but customers after our party. Stood waiting at door. Waiting to be served.. Eventually female worker came over. Told us to just site anywhere! No menu nothing handed over. Sat at table Not knowing what to order how to order. Nothing explained! Eventually 1 of our party got up and order our refreshments. As we had Waited and waited for a member of staff to acknowledge us or even give us menu. Our party was going to dine aswell. We decided to leave eat elsewhere. All through our stay we saw ppl Waiting and waiting to be sitted Cafe was not full or busy. So lack of customer service was poor on this occasion. Once we got our refreshments the male server was polite and smiled at the party. Such a shame we had this experience as l of liked to of dined here. Will return again in hope this lack of service was a blip on the day. As other work colleagues do say it's very nice!

As it says on the label - the lounge is homely and welcoming, full of interesting stuff to look at! Bit like Aladin’s cave really - fab! Better than sitting in another big brewery chain pub! Came in for. brunch but wanted breakfast - when it came it was great, a cute breakfast served with a smile by Kyle - he’s great, always a friendly warm meet n greet at the bar and the rest of the team too🙂! This is a place where the staff don’t look bored and the food is amazing - menu imaginative and a credit to the chefs - always perfect - no ring a ding cheffing here😉! Top marks from me guys🥰

Look no further than Torello's for great food and great atmosphere.

Such a chill place, lovely staff, best steak I have had!

Love the Lounges, always great food, service and atmosphere. Torello on a lovely summers evening with the back doors all the way open was just like being on a Mediterranean holiday but in 🌞 Wales!

I often eat here. The menu is amazing. The quality has been excellent every single time. I can highly recommend the large veggie breakfast (out of this world but you’ll need a nap afterwards) and the Tapas is super tasty

We were looking for something different as a takeaway and spotted the tapas here. Thank goodness we did! The food is excellent and so tasty! Considering it was a takeaway it was as good quality as eating in. We had 8 different elements plus churros and dipping sauces for around £35! I would definitely recommend and will definitely be back next time we are here!

Called in here on a Monday evening with two hungry kids aged 8 and 4. Delightful staff, quick service and good food. We would certainly come back. Pleasant bohemian atmosphere.

Good drinks to choose from, lovely food, and a really lovely place, we went for drinks early afternoon, and returned later for dinner. Will definitely be back

A hidden gem of Prestatyn, the food is very unique and the restaurant itself is lovely. Also very expensive gluten-free and vegan menus, and it's dog friendly. Need I say more?