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4.1

Based on 1.223 opinions finded in 2 websites

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Nº 278 in 517 in Denbighshire

Nº 105 of 163 Other cuisines in Denbighshire

CUSTOMERS TALK ABOUT DISHES WITH..steakchickeneggscrabsandwichcheesepizzacoffeecookedsausagehasholdfishfriedmust

comment_iconOpinions

Great food and customer service was exceptional. Busy during the week but always found a table. Food is that good. Weekends are waaaaaaauyyyyy busier.

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Anthony Gomez . 2024-10-12

MORE AT Google

Best little diner at the beach and my place to go for hot dogs!

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Bud de Laurier . 2024-10-08

MORE AT Google

I came in due to the fact the storm knocked my power out and couldn't make any coffee. In my search for a caffinated reprieve I stumbled onto this little gem of a restaraunt. Excellent service, food and very kind staff.

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Mike Balsamo . 2024-09-28

MORE AT Google

We went yesterday for a 1pm lunch and didn't get our food until atleast a hour later. The wait staff was just as confused as us. We later found out there was a computer issue. Its funny that customers that came in afterwards got their food. With that being said you would expect the manager or owner to come over say how sorry they were. But, no one did. That's a terrible!!! Is that a proper way to treat your customers? I look forward to your response.

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Reggie Montgomery . 2024-09-24

MORE AT Google

Great food and staff. Beachy atmosphere. Tried various foods, all very tasty. Close at 2pm sharp. So get there beforehand. Weekends are packed but wait is reasonable as churn is high. Seating is first come, first serve.

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Ricardo Brittain . 2024-09-20

MORE AT Google

Been coming for over 30 years BUT NEVER AGAIN. The Hut has gone downhill. The last visit we waited about 45 minutes after ordering breakfast (several people around us who arrived AFTER us had already finished their breakfast), the waitress kept saying we were next but the food never came. Talked to the manager (owner?) and all we got was attitude. Finally left and went to First Watch for a delightful breakfast.

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Gary Keen . 2024-09-13

MORE AT Google

Super charming beach diner with great food .... Staff that makes you feel like family, and just a great, reasonably priced experience. Can't say enough good things about this place! Just go, and of course, get a piece of citrus pie ... You won't regret it!

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Joel Walton . 2024-09-10

MORE AT Google

They need more servers, and was hair in food.

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David Baysinger . 2024-09-07

MORE AT Google

The Beach Hut Café in Jacksonville Beach is the quintessential breakfast spot for anyone looking to start their day with a perfect blend of flavor, atmosphere, and friendly service. Tucked away near the ocean, this cozy eatery offers an inviting and laid-back vibe that makes you feel right at home the moment you walk in. The menu is packed with delicious options, but the standout has to be their famous breakfast burrito—packed with fresh ingredients and bursting with flavor. The pancakes are light, fluffy, and just the right amount of sweet, while the omelets are cooked to perfection, filled with a generous mix of fresh vegetables, meats, and cheeses. The staff at Beach Hut Café is always welcoming and attentive, making sure your coffee cup is never empty and your meal is exactly how you like it. The service is quick, but you never feel rushed, allowing you to savor every bite while enjoying the beachy ambiance. Whether you’re a local or just visiting, the Beach Hut Café is a must-visit for a breakfast experience that captures the essence of Jacksonville Beach. It’s a place where good food meets great vibes, leaving you satisfied and eager to return.

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Rhett Claypool . 2024-08-31

MORE AT Google

We enjoyed our first time visiting and we will sure be back. The food was delicious and cooked perfectly. Good portions for the price. Great diner atmosphere. It reflects the positive reviews.

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hope angela sunshine doit . 2024-08-27

MORE AT Google

There is a reason 1.1k reviews give this place close to five stars. It’s local (not a chain), the food is outstanding, and they are very friendly! (Shout out to our waitress, Krystal, for the hot sauce suggestion!) I had the pumpkin pancakes, which were so moist they didn’t need syrup. We shared the biscuits and sausage gravy, which was - in a word - perfect. The homemade biscuits were fluffier than any other I have ever had, and the gravy was a perfect consistency and flavor. What a great find!

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Adam Militello . 2024-08-27

MORE AT Google

Absolutely the worst place i have ever been to, the gaff was rude. The lady would take our order and in the middle of us talking would walk away without a word. Just an absolute joke of a place. No thanks.

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Lexie Fox . 2024-08-17

MORE AT Google

Excellent location and great value for the money. Food Excellent. We have been a few times with our dogs. Staff very friendly and helpful. Definitely recommend.

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Helen B . 2024-08-15

MORE AT TripAdvisor

The Crab Benedict is the best ever! Great service... Great food!

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Harry Misskelley . 2024-08-13

MORE AT Google

Excellent food with great service! Highly recommend!

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Joe Alonzo . 2024-08-04

MORE AT Google

This was my 1st time going to this restaurant. It has a very welcoming atmosphere. The staff were very friendly. I ordered my lunch to-go. My sandwich tasted great. The only thing I didn't care for was the apple sauce. It had differently had pickle juice spilled in it. Perhaps the cook dropped a pickle in it by accident then removed it. Other than that it was amazing. I will be returning 🤗

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D Newman . 2024-08-04

MORE AT Google

Fairly simple food here but very well presented and prepared and we rated it as a 5 primarily due to the excellent service. We only ate ciabattas but we saw a range of the other food being served and all looked nice. The young people serving were all super focussed and you could see around the restaurant how well they engaged with all the guests, were attentive to requests and cleaning up when people left. We would definitely return and kudos to the whole team for the way they manage the restaurant.

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DPS55 . 2024-08-04

MORE AT TripAdvisor

Everything was lovely…good customer service…lovely people. We enjoyed the food and drinks. Planning to visit again with friends

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Kyei D . 2024-08-04

MORE AT TripAdvisor

Ordered the eggs Benedict. It’s about a nine out of 10. Almost the best I’ve ever had. Delicious 😋

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Supersonic Thrift . 2024-08-02

MORE AT Google

Good food. Friendly people. Good pricing.

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Jenifer Bowman . 2024-08-01

MORE AT Google

It took 20 years living in FL and I FINALLY found a place that actually knows what REAL "home fries" are. (yes, I know I need to get a life). The food is amazing and the staff tremendous. I've a new favorite place for breakfast. This place is the real deal. Others offer mounds and mounds of food...but if the food isn't good, does it matter? no.

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Ed Healy . 2024-07-26

MORE AT Google

Looking on Google for the closing time it stated 21h00. Got there at 20h15 and they already closed. And after getting on TripAdvisor here it says they close at 12h00am.

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Chris S . 2024-07-23

MORE AT TripAdvisor

Definition of a locals hole in the wall breakfast/lunch diner. It’s got all the knick knacks everywhere and everyone knows everybody. It’s not fancy, it’s pretty outdated but in a charming way. I love that they’ve never changed menus or recipes, it’s been one of the few constants at the beach for decades. The food is always amazing, just incredibly delicious. I’ve pretty much tried everything in the last 30 years I’ve been going here and haven’t found a single bad thing on the menu. I’m glad there are other decent breakfast places at the beach now because this place can get PACKED and the line goes down the street.

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Tyler C . 2024-07-13

MORE AT Google

Food was delish, service was warm. Very casual laidback place. It was a seat yourself kinda situation and I’d wonder if they noticed us once we sat down. Sure enough they did! Loved our waitress. We’d come back

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Angela Peters . 2024-06-24

MORE AT Google

We love to eat breakfast here. The staff is friendly and Hard working. The food is well prepared.

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Gloria White . 2024-06-21

MORE AT Google

Serves a decent Costa coffee takeaway (unlike some venues) which was nice and hot on a cold and blustery Prestatyn morning...

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Jay R . 2024-06-15

MORE AT TripAdvisor

A great beach staple. A place where you can still get an affordable breakfast that is consistently good with no frills.

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Angelo Kastroulis . 2024-06-04

MORE AT Google

Been coming here for years, favorite breakfast place at the beach

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Tyler Pronesti . 2024-05-29

MORE AT Google

My husband and I enjoy the food. It's always great and the prices are very fair. You get a healthy portion.

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Susie . 2024-05-19

MORE AT Google

We very much enjoyed our lunch, and will go bk

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Judy Hamilton . 2024-05-17

MORE AT Google

Such good fresh made food! The service was efficient and came with a smile. We visited this morning (Mother’s Day) and they were handing out flowers to each mother - thoughtful touch!

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J. Spears . 2024-05-12

MORE AT Google

I did a tour of breakfast spots in Jacksonville beach, and this place is the best for me. It’s the place where all the locals go. The atmosphere gives vibes of going to your Grandma’s house in the best way! The food was simple, delicious diner food, but the staff—wow! Lisa waited on me, and she was so friendly and pleasant. She tops off your drinks with a smile and some sweet words. This is the place I will come back to again and again because of the way they can brighten your day alongside an order of eggs and pancakes.

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Connie Degrandis . 2024-05-08

MORE AT Google

The food is what you expect from a diner. Good and greasy. But the staff are the gem here, beyond pleasant. They make everyone feel like a local.

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Frank Iverson . 2024-04-26

MORE AT Google

Great food and wonderful little beach side breakfast joint. The waitress we had was sweet and always came right on time. Very accommodating and the food was good. Perfect for an early day at the beach!

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Dominique Norris . 2024-04-25

MORE AT Google

Great food at a reasonable price. Arrive early to avoid a short wait.

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Pope Yoda . 2024-04-15

MORE AT Google

Great little meat and three with breakfast served until closing at 2:00.

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Jim Mayo . 2024-04-12

MORE AT Google

This is an amazing breakfast spot out at Jax Beach. I had been once or twice a long time ago but this time we went back was truly so good. I will be back for another Crabcake Benedict. I ate almost all of it in one sitting and could have eaten more if I hadn't wanted to avoid my stomach hurting. My kids loved this place too and there is a laid back environment walking distance from a beach access.

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Dorthea West-Mata (Dorth) . 2024-04-11

MORE AT Google

Even with a short staff that they had that day food was excellent service was very good a little slow but very concerned and very considerate

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Scott Greene . 2024-04-09

MORE AT Google

Best food around for the price in my opinion. I’ve never been disappointed with the service/food. Beach Hut Cafe a Friendly local diner

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Patrick McMillion . 2024-04-07

MORE AT Google

Place was packed,had to wait on a seat to become available

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John Rogers . 2024-04-06

MORE AT Google

Entrees and coffee are not bad, but also not special like I would seek them out for a return. Service was decent until we waited for a longish time for our bill.

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Jeff Granger (Ranger Granger) . 2024-04-05

MORE AT Google

This is by far one of the best places I’ve been. The ambiance of this place is amazing, very attentive people and extremely sweet. Kathy was awesome & had the best energy. Loved the food as well!!

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Isabela Morales . 2024-04-04

MORE AT Google

Awful dirty place! We went in, sat down, nobody came to take our order and we had to sit in at a dirty table because none of them was clean. Nobody even came to clean up the table.

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Klaudia Olah . 2024-03-31

MORE AT Google

Amazing food and staff, busy Easter Sunday and still got in and out in timely manner got our food rather fast and everything was perfect! Just like having mama make you breakfest highly recommend this place the servers are amazing and very friendly as well!

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Jacob Barnhart . 2024-03-31

MORE AT Google

Simple put, this is Cheers in Florida without the drinks. Food was amazing. The staff was amazing. The vibe was amazing. The key was not only seeing repeat customers, it was talking to some that been there for years. Found a good spot for all our visits to the area.

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Michael . 2024-03-27

MORE AT Google

This place is a hidden gem. I have been coming for over 10 years and the hometown atmosphere and service is my favorite part, especially from Hannah. I’ve ordered almost everything on the menu and it’s always amazing. I also love that they will customize any entree to your needs. Definitely a must if you’re in Jax Beach!

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Alexis Cook . 2024-03-16

MORE AT Google

Very busy with mid morning crowd but SO worth the wait. Waitresses were hustling but still attentive and nice.

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summer Lee . 2024-03-09

MORE AT Google

First time coming here and Marie was the nicest sweetest lady that took care of me. I always search for a Mom-and-Pop Establishment when I'm at a new area where the food taste authentic. I believe I had what is called the complete country breakfast that come with 2 eggs, crispy potate, 2 sausage patties and 2 hot cakes including sweet tea. Everything tasted pretty good! And reasonable price.

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Jonathan Brutus . 2024-03-05

MORE AT Google

Sat at the counter thinking I would get served faster. Wrong. 20 minutes before someone even asked me what I wanted. Once I got my food (45 minutes later it was cold and not worth the wait). Have been eating here since they opened in the 80’s. I will not be going back !

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Mark Arnold . 2024-03-03

MORE AT Google

Short staffed because they allegedly verbally abuse the employees.

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J C . 2024-02-29

MORE AT Google

Staff were unfriendly and didn’t want to engage , seemed to be of a huge inconvenience when we approached the counter , no smile , no nothing . It wasn’t busy so no excuse for the unwelcoming atmosphere. The food is over priced , and would say not the best quality !! The jacket spuds tasted like they’d be hanging around for a long time and just thrown in the microwave to heat up. I won’t be going back , such a shame as it’s in a lovely location .

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Chappers16 . 2024-02-22

MORE AT TripAdvisor

Excellent service and great food, especially breakfast.

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Butch Peiker . 2024-02-22

MORE AT Google

Great place for family breakfast. Homestyle cooking. Really, really good.

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Louise Herr Herr . 2024-02-08

MORE AT Google

A trusted local café where the waitresses remember you and the owners make sure the quality is the same every day. They work behind the scenes, too, and cover in the kitchen when a cook calls out sick. Super hard workers. All the locals at the beach will agree.

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Janice Ryalls . 2024-01-27

MORE AT Google

At first glance of the menu you could be forgiven for thinking it looks a little more pricey than you’d expect but then you see and eat the food and you realise they should charge more. Large, hot, tasty portions served by friendly and helpful staff in pleasant surroundings. It’s hard to think why you wouldn’t eat here. The cafe is dog friendly and the tables are well spaced out so you don’t feel like you’re on top of other customers. We will come back unquestionably.

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gwynj9 . 2024-01-13

MORE AT TripAdvisor

Great food! Fun! Danielle was amazing!!

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Gina Hood . 2024-01-07

MORE AT Google

Not enough staff orders pileup. It has taken almost an hour for food. No coffee refills what a mess. This was the first time we have ever seen this place at its worst. Food is always good service is sketchy.

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kendall higginbotham . 2024-01-01

MORE AT Google

All good especially the pancakes!! Just clean your ceiling fans….

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osuracp . 2023-12-31

MORE AT Google

Delicious food and excellent service!!

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Sydney Leverett . 2023-12-29

MORE AT Google

I typically don’t like to leave a mediocre review but seeing that this place won best breakfast, I had to. Sausage on my omelette looked like Rabbit pellets which made it harder to eat. There’s only one person that was friendly and it definitely wasn’t our waitress. Mediocre food and horrible service isn’t a good combination.. no need to come back

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Sparky Miller . 2023-12-28

MORE AT Google

It's truly my most favorite! Such fantastic staff and overall atmosphere. Always feel welcome and oh, the food! Amazing and worth every penny. Tuna/tabouli in pita w/potato salad, yummy! Nowhere better!

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Julie Vockell . 2023-12-16

MORE AT Google

This place is an absolute staple to jax beach, always great food that comes out quick and fresh. Service is impeccable, nothing more you could ask from this place

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dominic angevine . 2023-12-16

MORE AT Google

It seems like they have children making their lunch sandwiches. The chicken sandwich was a mess. Clearly this is a breakfast place and NOT a place for lunch food.

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BHB . 2023-12-12

MORE AT Google

The NICEST wait staff, great prices and awesome food. Do yourself a favor and try their fruit bowl (the bigger, the better).

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Nathan Lang . 2023-12-11

MORE AT Google

I’ve been in Jax Fire six months and been here numerous times. Best value I’ve found and it feels like home.

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Hugh McTernan . 2023-12-05

MORE AT Google

A local gem. Old school cafe. Simple atmosphere with a very local feel. Staff are always pleasant and attentive. Food is fantastic. Best place in Jax beach for breakfast!

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Joel Taylor . 2023-11-14

MORE AT Google

Excellent as always. Best home fries in the nation. Small chunks, crispy. The way I like it.

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Gerald O'Brien . 2023-11-11

MORE AT Google

Upon entering the premises at around 4pm there was a sign outside saying; "apologies - the kitchen is closed" (it wasn't) I paid £6.60 for a pint The staff were un-attentive and didn't seem to really care I used to work for the council as a chef in 1891 and wanted to speak to the chef currently working The female front of house told me because I was a customer I could not step behind the open counter (I worked with her from 1891) in a hostile manner. I stepped back. I asked to speak to the head chef through the open hatch-way through the kitchen. We then had a polite conversation I asked about the food. None of it is home made. It is all frozen/reheated and taking into account the prices is it laughable (and no wonder as to why it was empty) This is where your council tax money is going people. Speak to your local counsellors

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adam b . 2023-11-09

MORE AT TripAdvisor

We used to live in Jax Beach 20+ years ago and Beach Hut was our go to weekend breakfast place. We were in town for the Georiga Florida game and decided to go back to our old stomping grounds. It was just as good now as it was 20 years ago! We won't wait 20 years to come back again!

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Michelle Brugh . 2023-11-07

MORE AT Google

Delicate and delicious pumpkin pancakes and just right crispy bacon 🤤 justify a trip to Beach Hut Cafe, one of a kind neighborhood restaurant ❤️

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Pat'nBill Reineking . 2023-10-31

MORE AT Google

Very busy spot but definitely worth the wait. Food came out hot. Staff was super friendly.

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Melissa Bridgewood . 2023-10-28

MORE AT Google

Big menu of honest breakfast food. Good value and good service.

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Bruce Robinson . 2023-10-21

MORE AT Google

Amazing find. We were walking from Presthaven to Rhyl and had no plans to stop off. Until we passed this place and then i fancied a little snack and a coffee but on seeing the menu we decided to have an early lunch. It was clean and tidy, the staff were happy and helpful, the food arrived in good time and we all enjoyed what we had. All in all a great experience

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firtrees . 2023-10-21

MORE AT TripAdvisor

The food is absolutely great and came out hot and fresh, the service was on point, didn't have to ask for anything, definitely a place to check out.

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Jimmy Greene . 2023-10-02

MORE AT Google

Great food! Lots of variety for food and everything looks delicious. Feels like home.

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Vivian Stewart . 2023-10-01

MORE AT Google

Great through back in time diner. You'd think it was 1969 again. I've only had breakfast and it always pleases. My wife says their Angus beef hamburgers are the best in town. All in all its a favorite stop when I'm at the south end of 3rd street. Don't pass it by.

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Paul Scroggins . 2023-09-21

MORE AT Google

Lily helped me today on her first day and she was amazing! Best service ive ever received in a restaurant. So polite and happy to be there! Food was fantastic

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Jackson Chase . 2023-09-20

MORE AT Google

Family visiting here!- close to all from train. Enjoy the clean family atmosphere . If you want a place to stay that is within all- this is a decent place.

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Camper800225 . 2023-09-11

MORE AT TripAdvisor

We came here for lunch today, very disappointed with the food. We ordered garlic bread it was basically a tomato pizza base with garlic salt on - very slight taste of garlic and No garlic butter. Margarite pizza was tasteless, my so. Left his burger as it wasn’t very hot - regret not sending it back but we just wanted to get out of there. Won’t be coming back especially as it was quite pricey.

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240sib . 2023-08-28

MORE AT TripAdvisor

As local people, we have always enjoyed coming to the beach hut for their music nights. We came a few weeks back for an acoustic evening, and were shocked to see it so quiet, as these nights are always packed! After going to the bar we soon realised why... we were shocked to see they are now charging £6.95 a pint (despite it saying £6.60 on the menu, unsure where this extra surcharge has come from)! Prices here have always been reasonable, slightly higher then other places in the area but justifiable due to the beach hut's prime location, however asking for SEVEN POUNDS for a pint is just ridiculous - I wouldn't even expect to pay that in central London! Such a shame as we will now not be returning due to sheer greed from DLL, especially during a cost of living crisis.

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Jennifer3315 . 2023-08-24

MORE AT TripAdvisor

Beautiful views, great music and reasonable prices,we were able to park our camper van nearby for a night as well so just can’t fault this place, lovely helpful staff. Nothing nit to like

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Alicja1 . 2023-07-24

MORE AT TripAdvisor

Come here every year for our fish and chips, and what can I say!!! The lovely young girl who by the look off was on our own in the kitchen, made an absolutely lovely fish and chips, nice to see a young woman in the kitchen!

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Paula G . 2023-07-23

MORE AT TripAdvisor

Excellent place with great outdoor seating and views. Went here twice for breakfast on a three day break. Food and service excellent and as it’s attached to a leisure centre we were able to add the trip here to using the swimming pool and ball park. Attentive staff and three different types of breakfast brought together to the table all cooked to perfection

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Lanza1055 . 2023-07-11

MORE AT TripAdvisor

This place looks really nice from the outside overlooking the beach and sea. However step inside and use the toilet facilities. Looks like they haven’t been cleaned in a white. The sanitary bins in the ladies toilets were overflowing with used products - absolutely disgusting. Lots of staff walking round with clip boards making stupid comments and remarks. Not overly friendly or helpful. Only good thing about this place was the food - maybe too much oil used but I guess that’s personal preference.

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ldghud . 2023-06-13

MORE AT TripAdvisor

This is the 3rd time we have used the beach but when on a family and friends trip from Stoke to the seaside.. it’s a fabulous spot right next to the promenade, local parking is easy and well priced. Slight error with our order was quickly sorted with no fuss. All in all one of our favourite spots when by the coast

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paulcY4397BH . 2023-05-22

MORE AT TripAdvisor

Great place for a bite to eat while near the beach. Also got the option of takeaway coffee and nibbles. Very friendly staff

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Steven-Grumpy . 2023-05-15

MORE AT TripAdvisor

Ate here with my friend yesterday and the burger, I have to say was sooo good! And I like good food, 10/10 from me. Very impressed.

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Ukwales . 2023-05-05

MORE AT TripAdvisor

Great beach front views, popped in for coffee with my dog. Costa coffee was lovely and chatted to friendly staff. Hope to catch a stunning sunset before I leave Prestatyn.

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Linda H . 2023-05-03

MORE AT TripAdvisor

Came in to try the new menu, loaded mac n'cheese with garlic bread was amazing, service was friendly and quick, and the views from here are gorgeous. Will definitely be coming back again! Bonus that it's dog friendly too!

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charlotte_parker93 . 2023-03-27

MORE AT TripAdvisor

food bland with little effort put in . ran out of beers and cola . over priced mediocre food , will not return .

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willmK7889DS . 2022-12-29

MORE AT TripAdvisor

We popped in for drinks after a walk along the sea front. Services was slow. We were sitting outside but the staff appeared to prioritise orders for those sitting inside, instead of dealing with each order as they came in. Hot chocolate wasnt the greatest...

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leannegE309YI . 2022-11-10

MORE AT TripAdvisor

We visited here a few times while on holiday. It’s amazingly doggy friendly with great views. We particularly liked the design and decor. The food was great too especially the breakfast.

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126lyndas . 2022-10-28

MORE AT TripAdvisor

Ordered three chicken burgers and the young lady only heard me say one(even though I ordered three drinks) which is fine but instead of fixing it or apologising she argued and went to get the receipt to prove it! Then dragged her feet to sort...

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828tieganw . 2022-10-25

MORE AT TripAdvisor

Welcoming and good food. The .menu is a bit small but it has enough on it to find something even for the most fussy eaters

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vicki p . 2022-09-03

MORE AT TripAdvisor

No sanitiser in the impressive black sanitiser at the front door even though Covid is tying down the NHS. And no soap in the gents. Any idea what exactly it would be on our hands that we would be wanting to wash off using the...

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CC20132013 . 2022-08-22

MORE AT TripAdvisor

There was a blue haired woman and she was horrible. She had a terrible attitude(rolling eyes,snarky comments).She had argued with us about the price that we had given but I know for definite we did give her the correct amount.I will unfortunately not be able...

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bethanysJ7052RG . 2022-08-21

MORE AT TripAdvisor

Come every year with usual a lot of us for a meal and drinks. Came to pay the bill today and counted out £100 which the young girl took to the till. Was paying the rest on my card. The young girl came back with...

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Z59Marsh . 2022-08-21

MORE AT TripAdvisor

Absolutely would not recommend the staff attitude is awful. My burger had some stringy like gloop in it. I couldn’t get the attention of the staff so ate my chips whilst I waited. When I did get the attention the waitress took it back ,...

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rachey-b3 . 2022-08-20

MORE AT TripAdvisor

Visited for some lunch. Ordered there “gourmet” fish burger only for it to come without any of the toppings. Poor service meant the fish went cold whilst trying to get the attention of the staff to rectify the issue. Once a staff member did come...

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Shanini P . 2022-08-17

MORE AT TripAdvisor

Me and my fiancée came here everyday on our holiday as it's right by beach and lovely atmosphere. The service was great and our food both for dinner and breakfast was lovely.

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C534LKshannonf . 2022-08-08

MORE AT TripAdvisor

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We’ve been to this Chatwins many times over the last 18 months, but this weekend has left us knowing we won’t be back. For the last 6 months, my little boy who has a diagnosis of autism has had turkey with gravy served on every visit without an issue. This weekend on two separate occasions, staff made such a fuss at serving a reasonable adjustment for a disabled child. The manner in which we were spoken to has left me shaken. Then to pay over £6 for two pieces of turkey and some gravy, after having to explain that it is for a child with a disability, is just ridiculous. Chatwins have disappointed me greatly and I can now see that your understanding of people with an ‘invisible disability’ is very lacking! Think outside the box and don’t embarrass parents who are simply trying to get some food in their child without being overcharged.

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4.2

1245 Opinions

location-icon14 High Street
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Waited an hour to get delivered and food was cold and part of the bread was mushy