Based on 677 opinions finded in 1 websites
Based on 677 opinions finded in 1 websites
Opinions
Blinking filthy place! Should of known from the Salt and Pepper pots its the was the start of a terrible breakfast! Plates are dirty! Rock hard fried eggs is the least of your worries. Don't waste your money!
Reviewer . 2024-11-10
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Just had a Sunday lunch here and the food was better than I expected and the staff were so accommodating, atmosphere is good, food hot and delicious and will deff make it a Plas ce to go for lunch
13hg . 2024-11-03
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I recently visited Toby carvery Caversham and it was amazing, the staff were so welcoming and friendly and the food was great
Courtney T . 2024-10-10
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Had a great meal at Toby Carvery! Delicious food, friendly staff, and quick service. Perfect for a family dinner! Will be going again soon!
Jamie T . 2024-10-08
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From the moment I walked in, the staff was friendly and welcoming. The atmosphere was cozy and perfect for a morning meal and coffee. The service was excellent, with attentive staff making sure I had everything I needed.
Daniel H . 2024-10-08
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Service at the bar is shocking. They would rather polish something than actually serve a customer. ....................
Martin L . 2024-09-08
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Had a great family time at Toby Carvery! Tasty roast, friendly staff and overall a nice evening out. Will come back again.
Jamie T . 2024-08-30
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This is is a great place to eat. The food is tasty, especially the roast meats, and there are plenty of sides to choose from. The staff is friendly, and the atmosphere is welcoming. A perfect spot for a delicious meal!
Daniel J . 2024-08-29
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I recently visited Toby Carvery Caversham Bridge and was really impressed by the service. The staff were welcoming and attentive, making sure everything was just right throughout my visit. Even though it was busy, they were quick and efficient, ready to help with a smile. The great service made the experience enjoyable, and I’d happily return for that reason alone.
Daniel H . 2024-08-29
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William served us and was very pleasant and obliging would highly recommend going for a warm and friendly atmosphere!!
Ian H . 2024-08-03
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Wonderful service as soon as you walk through the door! Fantastic time on a Monday lunch. The ladies working couldn’t do enough for you! Well done ladies.
Charlie B . 2024-07-08
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Got the carvery was Luke warm but still full of flavour. Always come and was never luke warm but I understand it was very busy that day
Paige W . 2024-07-08
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I’m not happy with my visit , I had a table booked at 14:20 today and to start with we was stood at the door waiting to be seated for about 10 minutes , then we finally get taken to a table that wasn’t even set up for service so had to watch them clean it which really isn’t very professional, we then waited 10-15 minutes for our waitress to come over and take drinks order , our meal was lovely couldn’t fault it , however when we asked for the bill it said £50.22 , I then asked the waitress Megan to split the bill into 2 which would of worked out £25.11 each I then proceed to pay £27.29 and my dad paid a further £27.28 , to start with I didn’t thnk anything of it but then I checked my bank and thought that’s not right , so we have clearly either payed for the wrong table or she has tipped herself which is technically theft. For myself being a manager at another pub in Mitchell and butlers, I am really gutted about my visit . I understand it was a very busy Sunday lunch and I know it can get stressful but unfortunately we left very unhappy .
Iona B . 2024-07-07
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Thank you so much, William, for an awesome evening. From start to finish, he couldn't do enough for myself,partner, and daughter. Nothing was too much trouble. We decided to come out for the £6 carvery deal as a little treat for my daughter. The food was amazing, and there was plenty of choice and fresh out of the oven. After we had finished, William explained that we had 2 courses for children's carvery and gave us an ice cream to go in a little pot. Without his mentioning, we wouldn't have known, so my daughter was over the moon with her ice cream to go! Thank you so much for everything! We will defo visit again!
Sophie A . 2024-06-27
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Very happy with all aspects of our visit. Food was great, service was excellent and the value was incredible. It was quite full, especially for a Monday, and we could see why! The one improvement I'd like to make is that when we found we were going to be a few minutes late I wanted to ring the restaurant to let them know but I couldn't find a telephone number on the booking confirmation email or the reminder email. Fortunately someone else looked it up on Google so we were able to let them know. Could telephone numbers be included in the emails just in case?
Littim . 2024-06-25
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Terri our waitrese was very . Helpful and professional. Had an easy happy disposition. Went out of her way to comply with our wishes.
Ewins26 . 2024-03-27
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The staff were welcoming and friendly. Service was quick and efficient. Good food and great value. Would recommend. Will go again.
Daniel H . 2024-03-25
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After our slightly disappointing visit in February, we’ve just had a fabulous return visit. Our server was Ruben who was lovely. He was attentive, friendly and helpful. The food was delicious and piping hot. My only minor gripe is our Yorkshire puddings were flat and not very crisp. The following trays of puds were much better but we were too full to go and have one. Looking forward to our next visits in April.
9janayl . 2024-03-24
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If you don't mind gristley meat and being served by a barmaid who acts as if she would rather be elsewhere then this is the place for you. Rinsing a glass and leaving droplets of water in it just prior to pouring wine was her party piece. This 'restaurant' survives because it's on the Premier Inn site with no other restaurant within walking distance. A bit of competition would soon see it gone.
Alan S . 2024-03-21
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Excellent Server. Catherine was absolutely fabulous!! Brilliant personality and runs rings round the youngsters. The food was good too. It’s been ages since we have been to a Toby but we thoroughly enjoyed it and Catherine made it a lovely evening, really loved chatting to her.
Reo747 . 2024-03-17
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The food was fantastic and the service so friendly and prompt. Megan our server looked after the kids and we all enjoyed ourselves immensely!
Passport32116466870 . 2024-03-17
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Olivia was great! Happy, smiling and just a positive attitude/vibe! Very friendly and welcoming! Really made our dinner enjoyable.
444chantellet . 2024-03-03
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Excellent food! Great value for money. Our waiter ‘Ruben’ was very helpful and attentive. He made us feel very welcome and comfortable.
julawil . 2024-02-27
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10/02/2024. Special visit with friends who’d travelled from Cornwall for the weekend. The “meet n greet” lady was fantastic. She showed us to our table, took our drink orders and helped us out of numerous occasions when our server, Asha, let us down. Unfortunately, Asha did let us down a lot: she had no idea of what the flavour of sponge of crumble of the day was, she messed up the dessert order and the final bill. Not sure if she was having an off day but it was obvious she wasn’t paying attention. She needs training on product knowledge and customer service. The food was great as usual but the buffet ran out of Yorkshire puds. “Meet & Greet” lady brought them to us some 15 minutes later. Also, there was very little gravy when we first left the buffet. Considering it was a Saturday, I don’t understand how the kitchen failed to have sufficient supplies plus the restaurant wasn’t particularly busy. Our previous visits had been excellent so last night was particularly disappointing especially as we’d recommended to our friends it would be the best place to go.
9janayl . 2024-02-11
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I just got an amazing service at this Toby Carvery, the waitress called Julia W was incredible. Always communicating and engaging to make my experience the best it can be, she deserves recognition!! Thank you for such a great night !!
Emilia S . 2024-02-02
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Will was an excellent server! He was very helpful and attentive to us. Would definitely come back here and recommend this place to everyone!
Barbara J . 2024-02-02
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I came with a friend for a post-Christmas catch up. Had a lovely meal with lots of choice. There was beef, pork, gammon and turkey available. There were lots of vegetables available too. It was very busy but the line moved quickly. The food was lovely - the meat was very moist and tender, and the vegetables were fresh and hot. The service was excellent. Nothing was too much trouble for Dylan and he looked after us really well. Checked that we were happy with our meals, brought extras, offered dessert and drinks. It was also great value as I had an offer via email for the January sale. All in all great food, great service snd great value too!
AndiCorr . 2024-01-29
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The food was really good and the server, Dylan, was great and his customer service was very speedy. My favourite part was definitely the dessert as it was so yummy
naina t . 2024-01-25
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Well what can I say, absolutely brilliant. We had our wedding lunch today, the staff were great and very helpful they couldn't do enough for you. The manager even set up the table in a little area of our own and she made heart shaped napkins which was a great touch. The food was amazing as usual we presented and hot and tasty Toby Carvery Caversham Reading You certainly made our special day special Thank you
davidgK9309KY . 2024-01-23
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Went for a cheeky lunch on my own and I couldn’t have asked for a better place to go to. Demi was a great server and the food was outstanding. Definitely coming back again!
Amy H . 2024-01-15
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Really great experience, always enjoy going, very tasty food! Service is spot on, friendly and attentive staff. Will go again.
Daniel H . 2023-12-29
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Really glad we chose caversham Toby as our local one is not great but this Toby really excelled. Caitlin our waitress was professional and explained everything. There was a bit of a queue at first as a coach had just arrived but that went down...
popcicle20 . 2023-12-29
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Perfect lunch. All the meats were available today which is more than you can say for some carvery’s! Katie was attentive and friendly. Service was swift and thorough without making us feel rushed!
emiliaavenell . 2023-12-28
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I came in for a takeaway myself and my three children, the manager Dale welcomed me and my family son after I told told him I had a child with high sen needs who is very vocal, I was made to feel very welcome and...
Heather D . 2023-12-21
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Great food great selection.Reasonable prices to .Good service and didn’t have to wait to long either.
barry h . 2023-12-17
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went for sunday lunch with my family. Great food and great service. Our server joe was amazing, friendly and attentive. 10/10 service from him. Thanks joe!
I6272BCathrinea . 2023-12-13
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Had a great meal with a lovely server Dylan, he was extremely helpful and couldn’t do enough for us. He was happy and friendly and couldn’t ask for anyone better to serve us.
Ruby K . 2023-12-11
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Food was hot, plentiful and regularly refreshed. We had a friendly greeting and were seated quickly. Our server Katie was really lovely and helped with how to order the vegetarian option. Lovely cosy atmosphere on a winter day.
alisonsR3722YZ . 2023-12-09
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Came for our Christmas lunch in a group and we had a lovely meal served by Katie she was really friendly and helpful. Nothing was too much trouble, Katie made us feel very welcome. I would recommend to visit.
D7959ZNjoh . 2023-12-09
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Had a lovely roast yesterday, piping hot & really tasty. The whole restaurant was so christmassy & cosy. Looking after our table was Dylan, he was fab, so friendly & nothing too much trouble. Thank you 😊
ChrissieChitty . 2023-12-05
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We booked as a large group and wasn’t disappointed. The food was of exceptional quality and presentation and our server Will looked after us really well, he was a credit to the restaurant and couldn’t do enough for us. Indeed every staff member was great....
bensonb836 . 2023-12-03
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Came in on a whim for breakfast as I'd heard on the great vine that Caversham Bridge is under new management. (Thank god). Manager on shift was extremely helpful with all the questions i had about new management. Service was Exceptional (Bearded man) Food was...
Maps28488407138 . 2023-11-29
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Great customer service from waitress Terri , as someone who uses a wheelchair to get around I do struggle in environments like the carvery, but the waitress was incredibly very helpful to me and nothing was a hassle. Toby Caversham a very good experience overall.
Graeme B . 2023-11-28
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We came out for a roast dinner and the roast was perfect and are server William was excellent 👌. I would recommend to all friends and family
Tim4459 . 2023-11-27
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The food was really good and the service was even better. Demi was a great service and would definitely come back again
Amy H . 2023-11-27
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Enjoyed my visit. Staff were happy and attentive. Food was delicious. Always enjoy a roast and they know how to do a good one. Would go again.
Navigate18062601181 . 2023-11-13
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Popped in as was staying at the premier inn next door, We was only having drinks the barman who worked Friday 10th November with black hair miserable as sin, he stood in 1 place at the bar he would not come to you, you had...
Kerry B . 2023-11-13
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Great food but the worst server I’ve ever had, came in with my partner and the server I think her name was Emily, she was the most miserable and rude server I’ve ever had, I was just asking simple questions and got nothing but snotty...
Matt T . 2023-11-10
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I am an 85 year old disabled lady and i came here with my friend to enjoy an evening meal. I was amazed to received a parking fine for i think £50 several days later. I appealed to the car parks ombudsman. Theyt rejected my...
Betty C . 2023-10-28
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Food was exactly as expected from a roast dinner but standout was the exemplary service from our waiter, Dylan!
SamAnneC . 2023-10-16
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The food tasted so good. Great selection of meat and veg. The servers were friendly and helpful. It has really has improved a lot since my last visit a few years ago. Highly recommend.
Navigate18062601181 . 2023-10-07
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The staff were friendly and we're always smiling. The food tasted great. Nothing like a roast dinner. Will be going again.
Daniel H . 2023-10-06
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We were shown to our seats by a friendly, pleasant waitress, Lydia. She quickly took our drinks orders and they were on our table when we returned to it with our delicious buffet lunch. The roast meats available were pork, gammon, turkey and beef. X...
667mrsc . 2023-09-28
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Carvery meat nice and tender, good size portion over all experience was exceptional due to Dylan excellent customer service skills, he’s always consistent, friendly and hardworking
Quest07306101510 . 2023-09-24
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Joe (our waiter) who was particularly great! and William (manager) provided great service. Friendly and attentive. We all (7 of us) had the carvery and everyone enjoyed it. The meat was so lovely and moist and the Yorkshire puddings were lovely. Compliments to Sanjay (the...
Alida B . 2023-09-22
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We try and come here every couple of weeks, especially if they have the special offers on! It’s always lovely. The food is delicious and plentiful, especially the yummy roast potatoes in beef dripping, staff are attentive and friendly. Served by Peter again today, he...
Phatboy77 . 2023-09-14
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Just wanted to express how professional and friendly our waitress was this evening. Lydia was friendly polite and efficient. She’s a credit to your business.
Jennifer C . 2023-09-11
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Me my friends came and were greated with a warm welcome which resonated throughout our visit. The food is lush and it definitely fills you up!!
megancZ8269JB . 2023-09-11
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Went here for lunch and the food was amazing. I’m a vegetarian and there were so many options, this is something i worry about when going out for meals as sometimes it limited but here the options are vast. The service was fast and efficient....
caseyann123445 . 2023-09-11
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Went here for breakfast and it was delicious, so many options and unlimited food and hot drink, can’t go wrong!!! The staff are amazing and friendly
I6272BCathrinea . 2023-09-11
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As a family, we have used the Toby at Caversham Bridge many times. We visited yesterday and we all had the carvery. The service was excellent and the food good with the exception of the roast potatoes which were inedible as rock hard. We mentioned...
Tina and Willia... S . 2023-09-03
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Me and my 3 year old boy were enjoying a treat of a takeaway lunch from Toby Carvery - NEVER AGAIN!!! I won't ever step foot inside a Toby Carvery restaurant or order from them again. Ordered off deliveroo, sat eating my dinner and absolutely...
Ellis F . 2023-08-12
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Terrible service waited to long to be seated the food was very greasy. Youngest child didn't eat yet we had to pay for a child. Upon paying our order they person behind the till could not get our orders right he was going to overcharge...
Sadie G . 2023-08-03
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Took advantage of the £5.00 per person voucher. naturally the restaurant was rammed. The manager was very flustered and couldn’t seem to cope. Our server was Dale who is a lovely young man and looked after us really well considering the volume of diners. The...
H4355ULjanetl . 2023-07-21
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My husband and I look forward to our Toby Carvery on Sunday, the service is excellent, the food delicious and environment pleasant enough for a relaxed Sunday lunch, I love the Turkey, always succulent and tasty. Can't recommend enough and easy to book online. Great...
MichelleE61 . 2023-07-15
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Had a wonderful Carvery as I would expect, was especially impressed by the level of service we got on our table from Joe. A very polite and friendly guy. Nothing was too much trouble. He made the lunch just that more enjoyable. I especially liked...
174ianf . 2023-07-10
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Was served by Kathy such a lovely and friendly lady nothing was to much trouble for her will defenitley be going back .
GoPlaces779443 . 2023-07-06
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Poor service and limited options on the carvery. Food was undercooked and cold and delivered by a “chef” in the manner of my disturbing his nap! Dessert was apple pie which wasn’t defrosted bathed in custard which rapidly lost its tepid temperature due to the...
Spandau45 . 2023-07-06
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This is the second time I've tried a Toby and both times I've been sick that night!! The turkey was very nice, but the veg was quite dried out, and the gravy barely warm!!! My husband also had an upset tummy but wasn't sick. Last...
Jenniwelly . 2023-07-03
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Lovely family dinner, great food and service by Cathy. Nothing was too much trouble, we look forward to returning.
M9233ELemmae . 2023-07-02
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I have to eat gluten free food. Liz, our server, went out of her way to find me something to eat that was gluten free. She even took a picture of the ingredients for me to have a look at. In addition to this she...
Bethany W . 2023-07-02
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I have been here with family and Liv went out of her way to find food for the gluten free member of our group. She was super friendly and food was delicious. Cannot fault service at all.
Rachel C . 2023-07-01
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We ate here for breakfast and dinner you could not have asked for better food or service. Great atmosphere
nicole j . 2023-06-27
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We visited twice:carvery very average,everything completly tastless- doesnt matter what you eat-meat,veg-no taste,no spices. breakast not bad . Location and staff are nice and place is clean.
MartynaK889 . 2023-06-27
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Excellent service by Demi, lovely food and quick service. Great atmosphere and nice time spent with family.
travellingjacks . 2023-06-17
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11/10, Dylan was our server and made sure we were all well fed and sorted quickly. Lovely bloke. Would come again :) shame they ran out of peas!
Discover10739826313 . 2023-06-06
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Working nearby so decided to pop in and have dinner , couldn’t complain or fault anything on the visit good beer selection and great food
Mike T . 2023-05-31
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Popped in to use my over 60s lunch voucher food was good and as always very good service by Peter will be back again next week
Dream09895487594 . 2023-05-31
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Much improved from our visit in April. Our server was Emily who looked after us so well. The vegetable were fresh. My only gripe is the chef slices virtually see through slices of meat!!
9janayl . 2023-05-26
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Came on a busy Friday night. Food was good and Will our server was outstanding! He was prompt and a lovely young chap
Joseph S . 2023-05-12
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amazing service especially from ethan making sure the food was top tier and couldn’t be any better if he tried
eeemilyknott . 2023-05-06
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The food was amazing!! Thank you to Ethan for getting me extra crackling when it wasn't out. 100% come back here! Highlight was the beef we had loads. See you guys again soon 😊
claireyherbert . 2023-05-06
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soon as we walked into the restaurant, there was no soon as we went to our seat the environment was not there. They went to put us somewhere and then they put us in the bar area and the manager who I believed called megan...
Worldcup2012 . 2023-05-01
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After the dire experience visiting their Newbury branch we decided to travel 35 minutes and WOW, what a difference. Food was excellent, service was amazing. Really nice venue, well managed, staffed and the complete opposite of what we’ve experienced closer to home. Such a shame...
wokefreereviews . 2023-04-30
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Popped in for a spot of breakfast. Stuffed my face silly. Good hot, fresh food. Was served by Peter who was efficient, friendly and we had good banter with him!
nitelitelmeg . 2023-04-29
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Had a brilliant night at Toby Carvery - we were there for a family birthday. Dylan was very attentive & made sure we were all catered for! Thoroughly enjoyed our night. Thank you.
Anne N . 2023-04-25
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One of the great things about coming to the carvery apart from the food for which I personally have not found any fault with, is seeing the staff enjoy there work and being there to provide great customer service. I tend to visit on Thursdays...
Chris S . 2023-04-23
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Dylan (at the Caversham branch) was really lovely, friendly and attentive. The food was lovely as usual and it was topped off by Dylan.
Mia B . 2023-04-22
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Great food. Fresh food was constantly being brought out on the stations. Dylan was lovely and super helpful during our visit!
Sharlys D . 2023-04-22
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I have not heard a reply from you about my visit to you but you have replied to everyone else I am not very happy at all I won’t you to reply please
260879 . 2023-04-19
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Had a lovely meal here Friday night,server was Mike,and Ben very entertaining and very polite and very quick,everything was explained very clearly re covid measures, felt very safe and reassured, will definitely recommend to my friends and family ,we will be back thankyou for a fantastic meal
734beckya . 2020-12-10
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The food here is cheap and nasty. Vegetables are just mush. Overcooked and utterly tasteless. The puddings are the same. Cheap sugar laden cheap rubbish. They serve cheap food for the masses. They really need to update their menu and give a better choices to include healthier food. It is not acceptable now days to serve such overcooked vegetables.
Susan0075 . 2018-03-13
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Very nice, quite busy as you'd expect on this day but staff were helpful, friendly and efficient. They had reasonable knowledge of allergens but only had an allergen sheet rather than specific menu which was a pity but not a deal breaker.Prices for what you get are very good, with a choice of meats and as much veg and potatoes that your plate can hold.
claygreenaway . 2018-03-11
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We were staying overnight at the Premier Inn next door and had intended to walk into Reading town centre and go to a restaurant there. But, it was pouring with rain and we took the easy option. Our expectations were not high - some of the reviews on here were discouraging. The meal was far better than we had expected, however. Not only that, but, the staff were friendly and helpful and the bill was modest. We had a baked Camembert with cranberries to start (very good) and roast beef to follow. The beef was tender, plentiful and flavoursome and the vegetables (self-service) were enjoyable. There were some respectable wines on the wine list and the New Zealand Sauvignon Blanc was particularly enjoyable. We ate well, drank well and were treated well. We came away feeling full and pleased with ourselves.
DPJP . 2018-03-10
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Had lunch with two friends and had a lovely meal. The staff are so friendly and helpful. The food was all so beautifully hot and such a variety of meat and vegetables.
Susan P . 2018-03-07
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Nice greeting from the chap on the bar. Was warned in advance that the toast machine was not working, no problem. Food was fresh and hot, cooked properly and at the price charged who can complain!? Tables were clean and tidy. All good, will come back when I am up this way again.
Drewreadi . 2018-03-05
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Brilliant service from the waitress Jade, lovely greeting from the manageress, they really made me feel welcome with their friendly bubbly personalities. Thanks I’ll be back again!
Wanderer147979 . 2018-02-26
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Waited half an hour for table,but it was very busy.the food was very good,but the sauce table had very few sauce dishes with any sauce in them.I suppose I could have found someone to ask,but I had my plate of food in my hands.The service was good considering how busy it was.I don’t know how much the company is worth but the coffee machine was broken,(it looked like it had been for a while) I would get it sorted as a matter of urgency.I still think that Toby gives good value for money.and as the car driver I appreciate the soft drinks free top up. (Sunday 4th February)
Maureen B . 2018-02-04
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Ate here with family on Sunday evening. I booked in advance online which is a great addition to the service, having previously visited and had to wait 45 minutes for a table. The queue for the food was long and we waited about 15 minutes. Couldn’t fault the food, apart from the roast beef which looked very fatty so I avoided. The food was very hot which amazes me because everything is on hot plates. The reason why I marked it down was because of the other people in the restaurant letting their kids scream and shout and jump over the chairs. We could hardly hear each other speak. Also the waitress changed shifts and we had to chase them for the bill. They appeared very short staffed which is not their fault as they were working very hard.
Sam E . 2018-01-28
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Firstly I will add the letter I sent to complain."I just visited your Caversham pub and was disgusted by the whole experience. Service rubbish! Staff unprofessional! General cleanliness/table clearing disgusting! In my mind and the staffs very under staffed. A brief description man behind bar continually moaning to anyone about working conditions. Also had his family there very unruly and his children babies upward to 7 years old ish going behind bar into glass washing area etc(which I'm sure is against the law) only to be told by his dad you mess with that and you will hurt yourself. Totally unacceptable!! This went on and on for our whole visit a really bad experience had by us and I'm sure by everyone else who was there. I could go on and on but I'm sure you get the picture. Absolutely Disgusted and would never return and would only tell everyone the same"After there so called looking in to it they more or less said it's not true! I know what I saw and I'm not happy with it at all.
buddylove13 . 2018-01-27
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