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3.5

Based on 881 opinions finded in 1 websites

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Nº 269 in 359 in Braintree

Nº 80 of 96 British in Braintree

CUSTOMERS TALK ABOUT DISHES WITH..porkcookedroastmeatoldeggsturkeytenderpotatoescauliflowerpaycheesevegetablescoffeemustlady
Score
OpinionsNoteTripAdvisor8813.5

comment_iconOpinions

great place to eat, friendly staff and good food, tidy restaurant and always welcomed, definitely would recommend you to go

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Gary L . 2024-10-29

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We came as a family of 5 whilst here on holiday for the week . Our first ever Toby carvery. We were served by a lovely lady called Megan who made sure we wanted for nothing. She explained everything to us newbies. Outstanding service from her and also the chefs who cooked and carved/served the food. Everything was fantastic, and fresh vegetables, yorkies, stuffing etc being brought out the whole time. The place was rammed and can see why. Would highly recommend, and hope Megan gets some recognition for being excellent in her job.

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Josefa caetano . 2024-10-27

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Food was average. Service was slow but was busy. Need an extra person serving the carvery as they were so busy prioritising takeaways that standing and waiting queue was sooooo long.

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Emma T . 2024-10-17

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Great value great tasting tender meat. I am always surprised at the quality of the food the beef is tender and not over cooked. The service was great, although they don't bring your food over they were very atentive and brought us drinks and dessert promptly and politely

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Brothers D . 2024-10-16

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What a lovely place really friendly staff, good food and a great atmosphere, we went during the £6 offer and the short guy carving was very funny, help make the experience lovely

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David M . 2024-10-12

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First ever visit. Friendly welcome. Menu showed it was exclusively buffet carvery. Choice of meat carved and thrown on the plate. Self-serve vegetables were attractive but tasteless. The price was very reasonable but clearly not the place if one wants good food.

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William M . 2024-08-21

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Really a great place to bring the family. I went with my two adult daughters and their children who are aged from six to twelve years. They were all thrilled at the delicious food, especially the meat. They found the Yorkshire puddings a great plus as well as the wide choice of vegetables. The puddings were so delicious and the source of so many smiles and wishes to return another day. The staff are very friendly and efficient and the restaurant is well kept and clean. Thank you Tony Carvery for a great lunch.

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Cjarvi2013 . 2024-08-13

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Food was good as alway's, plenty of choice. Few people having problems with their discount codes but that was dealt with smoothly. Only thing was a member of staff standing at the bar swearing while talking to a friend, didn't really need to hear that 😒

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Sally J . 2024-08-01

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Like always lovely place. friendly staff, quick service and good food. also nice that the air con was on, as place can get very warm.

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Gary Leigh . 2024-07-29

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Really really poor….. It is the ‘home of the roast’ and the menu is deliberately limited which ought to mean that what they do do, they do well….sadly on at least 15th July, no later than 1900, the only roast, at ‘the home of the roast’ was turkey. The vegetables were at best tepid. No redeeming features to my visit

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Peter V . 2024-07-17

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Walked into the restaurant, ordered drinks and straight over to the carvery where we chose our meats and lots of vegetables and tasty gravy- what’s not to like!

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Marie K . 2024-04-28

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Great value for money for a roast dinner. The options available are also great. The service was on point. Would highly recommend, I will be going again.

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David M . 2024-04-28

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Shocking breakfast looked it looked like a lorry stop. I decide to pop along to Toby for a cheap family breakfast but we were all disappointed and will not be going back. From the moment we walked I. It was shocking. We booked a table but you have to queue and find your own table there were none and we had to wait why book if you don’t book a table. There was no presentation on the food and what was there was not good. Hash browns were undercooked, mushrooms were swimming in water the beans were more sauce than beans the eggs were all broken and nothing was labelled what happened to the black and white pudding and scrambled eggs if you want a basic breakfast go somewhere else I did go to complain at the bar but I could not get there because of a football team of lads Fing and blinding at the bar and I had kids with me the toilets are disgusting they look like they’ve been not been cleaned in the week dirt all over the handles and floor no toilet paper. And to top it off when we left there were two cooks out the back in full chefs uniform having a cigarette sitting on top of a bin even I know that you need to take off you whites before going do a break hygiene left lacking.

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James K . 2024-04-28

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This place is lovely, clean and presentable. staff are always friendly and nothing is ever to much for anyone. meat and veg is always good quality

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DeVito50 . 2024-04-28

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Really nice place, good food and god staff would definitely return. Breakfast was taste and all full. Will be recommending

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Ameliaduggan67 . 2024-04-28

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Great lunch here yesterday Amazing quality roast. Lovely drinks and we really enjoyed the service. We live out if the area but hope to return soon. Thank you.

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317chloew . 2024-04-28

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When we first arrived, we were warmly greeted and led to our table promptly. Despite it being busy, our orders were taken quickly and drinks arrived within moments. The food was delicious and well cooked and our server was polite, friendly and helpful. We even ordered dessert which too was delightful. Definitely will visit again and would recommend visiting to others.

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Daniella F . 2024-04-28

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Had a lovely meal at Braintree Toby carvery. Great service from the manager and Poon. Poon was very attentive and interacted with our child nicely. She made sure we had enough ketchup and everything was delivered to us in perfect timing. Shout out to the carver Suvendry, also very friendly and attentive and the food was delicious! Thank you

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mm2803 . 2024-04-23

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Great £6 offer what a saving Food was fresh and meat was lovely Definatly recommend, the guy on the door was realh helpful as we hadnt booked.

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Harley B . 2024-04-19

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We were served by poon a very lovely meal and a very nice welcome from Poon and comfortable atmosphere and food really nice

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Michelle J . 2024-04-15

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Great service from Poon. Great food aswell. I will one hundred percent be coming back to this place. Would highly recommend for families. 5 stars

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Lee D . 2024-04-15

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Don’t eat out to much but my partner was out and I didn’t want to cook so came in was lovely and peaceful food was great and my blond server was a delight will come back again

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richard t . 2024-04-15

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This Toby Carvery is great! Food, carved by Toby was delicious and we had fantastic service from Hannah! Will definitely be visiting again! Many thanks!

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88jor . 2024-04-01

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Great selection of meats expertly carved and served by Toby! A lovely relaxed meal with great customer service from Hannah!!!

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Shaun H . 2024-04-01

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Food was fresh and hot and yummy. Shouldn’t have had a pudding but couldn’t resist. One of the best tobys I’ve ever had. Would definitely eat here again

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JCM2501 . 2024-04-01

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lovely place, friendly staff, nice decor, food was hot and fresh, very good value for money. Its perfect for the price you are paying

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DeVito50 . 2023-11-27

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I go to Toby for the beef, which is normally great. Today it wasn't! This was because there was NO beef. They had run out of it before 18:45!!! Maybe i should go to a Beefeater instead. Peas were like bullets Very disappointed.

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ericcE8386VK . 2023-11-22

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High praise is due to the staff and food. We ordered takeaway carvery for the first time and enjoyed it immensely.

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countrywalker67 . 2023-10-23

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While the expectation is never great for this type of restaurant, this visit didnt even meet our average expectation. Literally all the food was barely Luke Warm. Must admit we didnt bring it to their attention as we was in a rush. All we wanted was some simple hot breakfast.

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seanmU8799LF . 2023-10-15

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I like this Toby's, not only is the food good but the service is better than most other Toby's I've been to. For this visit they were well up to standard. In particular, they keep sending me special offers - on this occasion my wife and I each had 50% knocked off the price of the food - that's a saving of £10. So it is well worth signing up for their emails. The down side is they make a killing on the price of their drinks, there can be long queues for the buffet at peak times, and at busy times you need to book a table in advance.

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Mike S . 2023-10-12

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Popped in on the way back from Essex to wales on the off chance of getting a table. There was literally people queuing at the door and the place was rammed but every member of staff I came across throughout was still positive and helpful. Didn’t turn us away even though I was expecting it wigh how busy they were. Even when the young man got flustered on the bar, a member of staff came over to help. Good team work. The carvers were still cheerful and polite also. Food was great. Only tiny let down was the gravy was a bit watery but in all fairness it really didn’t matter. Well done to the team.

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William M . 2023-10-01

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We come here as a family maybe once every couple of months and it has been going down hill rapidly. Last month no ice cream and today no ice for the drinks. All the veg was over cooked. The cauliflower cheese was just mush. We have been coming here for sometime and every Sunday a member of staffs young daughter is sitting by the bar on her lap top. Doesn't matter what time we come she is sitting there. Not sure what the circumstances are but can't be good for her and what other days is she sitting there all day? They ran out of vegetables as the rest of the family was getting their food and had to shut for 10 minutes to replenish. Really poor today. No wonder they were giving out the rate us on trip advisor slips 🙈

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Ilovefoodsuffolk . 2023-09-17

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What a joke no eggs or mushrooms for breakfast and no price reduction. Unbelievable!! Eggs are freely available.

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markdR7689IL . 2023-09-14

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Excellent service by Christine and Monica but made us feel better and good service especially on one family had different diet needs and we're brilliant but one lady made us un comfortable a waitress Lynn who didn't treat us well started talking to customers about us was going to go but Christine and Monica made us better

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Sally Anne H . 2023-09-07

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Lovely place, plenty of parking, friendly staff. Very clean! Even my fussy son ate all he’s roast and said it was really nice!

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184keeleyp . 2023-08-29

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This is one of the better Toby's - I find other ones have bad service and you have to get up and chase to find a waitress, but here the service is excellent. The food is always very nice, need to fill up your plate first time round, it is awkward going for seconds because of the queue. The downfall, as with Brewers Fayre, is that what they give away with reasonably priced food, they take back with very expensive drinks.

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Mike S . 2023-08-26

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Came here for my second visit in just 6 days, so they must be doing something right. Both times was served by a waitress named Lynn. Nothing was too much trouble and she made our visit most pleasant.

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mrfussy2016 . 2023-07-22

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Great Toby lovely friendly and welcoming as always Always great to be served by Lynn great service always remembers us great asset to company

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douglascK29MW . 2023-07-18

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Great food, great price and Lynn our waitress was more than great, she was superb! We will be going back on a Wednesday again and make sure we get served by her again!

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Rob H . 2023-07-12

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We went at 3.15pm, rather than the usual 12 noon, and it was lovely. Hardly any customers there, no queues, and the food was all there waiting for us. The food was up to its usual very good standard. The usual bugbear was the price...

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Mike S . 2023-07-12

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Staff are really good, shown straight to a table that was suitable for my husband in a wheelchair x food good quality and plentiful x

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Janet M . 2023-07-12

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Lovely tasty food Service from Lynn was great Didnt wait long for food or drinks Helpful and friendly 👍👍👍👍👍🙂🙂🙂🙂 Deserves a pay rise

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juliec_10 . 2023-07-11

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Lynn was fantastic very professional and attentive. The beef was absolutely gorgeous. The restaurant is very clean as are the toilets. All food look fresh

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brettcedwards . 2023-06-29

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We had a lovely meal from here after a long day in the sun in Mersea. The meat was juicy and warm, the veg was fresh and delicious with plenty of different options. Lynn was absolutely fantastic and is a perfect example of what professionalism...

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reeceparke . 2023-06-25

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Amazing service with a smile. Lynn made my day with such lovely friendly service. Dining alone isn’t normally very nice, but lynn made me feel comfortable. Thank you

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Charlietruck . 2023-06-20

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Lovely roast dinner, only 4 out of 5 as the Turkey was a little n the dry side, due to being last slices, pork and beef was fine

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283neile . 2023-06-20

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Had midweek carvery & was served by a lovely friendly lady named Lynn. Nothing was too much trouble.

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Jo S . 2023-06-20

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Toby Braintree is my favourite restaurant, nice food, pleasant efficient staff. I would especially like to thank Lynn, our server for her efficient, friendly, and professional service.

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Sightsee791049 . 2023-06-20

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Very good service from Lynn Great food Very clean Would definitely come back after a day of shopping

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Lara W . 2023-06-12

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Ordered a Carvery for two and it turned up with so little meat I didn’t even eat it! Cost nearly £40 and they tried to save money by giving us practically no meat!!! Seriously I won’t even go in this place now what a joke!

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TOBY D . 2023-06-05

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First time visit to a Toby. Surprised by the quality of the offerings and pricing levels. Can’t grumble at all - decent food and service etc

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Vegieplot . 2023-06-03

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Staff friendly and quick service great selection of meats and vegetables and decent food fresh at all times will be back

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Wayne B . 2023-05-26

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Lynn Was fantastic, thank you for your amazing service. food was fresh and very tasty. We enjoyed the atmosphere but the fat from beef carvery needs to be cut off

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moeedalij . 2023-05-21

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Would like to say that Lynn has to be the best and most happy waitress I have had the experience of serving us from all thr multiple times we have eaten here. Nice work Lynn!!!!!x

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nickyp694 . 2023-05-18

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Amazing food as always and Lynn was amazing too! My child is asd and from day 1 she has remembered to get an extra jug for the gravy and is always on the table so he can get on with eating and no waiting. Super...

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W5201GElaurap . 2023-05-15

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Got in without a booking Food great Staff fantastic Carvery good but had to wait a while got gravy Hot food on cold plate!!

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Graham H . 2023-05-13

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Really delicious carvery at a ridiculously good price! Very wide range of meats and vegetables. The surroundings are lovely but the whole visit was raised even higher by the very attentive, warm and welcoming staff (especially our server, Lynn)! We will be returning soon!

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Nannja . 2023-05-10

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Lynn was amazing best service had a great meal totally recommend a visit she made our meal extra special very welcoming

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Dan C . 2023-05-04

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Normally great, but this time beef chewy, end of joint cut thickly. Cauliflower cold Gravy luke warm Veg selection poor (peas, sweetcorn, carrots and green beans, also cold) bill incorrect, overcharged. They did supply some gammon to replace the beef They corrected the bill after...

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ericcE8386VK . 2023-04-26

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Service was great greeted by Christine and served by Dee will definitely be returning, a great toby carvery

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Andrzej S . 2023-04-26

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On Tripadvisor and on Google maps, this restaurant states that they close at 22:00, but in reality they close at 20:30. We arrived by 21:00 and our entry was barred, because they stop serving food at 20:30. Regrettably, we changed the course of our journey...

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Travel22140002556 . 2023-04-15

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We visited here last week. The restaurant was very clean and the staff were helpful and friendly. We had the self serve carvery which was delicious. I had four different meats ( which were served to you) and as much veg and potatoes as I...

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andrewfU264ME . 2023-04-05

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Me and my partner came in to toby carvery braintree today and was met with lovely customer service the food was lovely the waitress lynn was very helpful and polite and even the manager gary was helpful and polite would recommed highly

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joshuawilks . 2023-03-21

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Lovely place , great food. Our waitress lynn was great and more than helpful , I wish all members of staff at restaurants were as happy and pleasing as lynn.

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Michael M . 2023-03-16

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Use to come every week came today and to say disappointing is an understatement fno eggs only powdered egg no plates had to wait for food cheap products no taste won't be returning!! Couldn't finish it what a waste of money!!!! Was meant to be...

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Sharon A . 2023-02-11

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Good hot food Very tasty and tender beef and good vegetable choice. Waitress was helpful and cheerful and attentive. Dessert was good despite there being no banofee pancakes due to lack of bananas Apple and plum crumble excellent though Enjoyed our meal thoroughly

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Nicky S . 2023-01-30

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You can tell that the cooks hate it there. They look so fed up and never smile. The breakfast is nasty. Just slop. Bacon bits sat in loads of grease. Hash browns in bits just a really poor quality English meal. I wish the head...

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davidwO1435ZT . 2023-01-27

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Always welcoming here and food always amazing staff always get anything you need and always welcoming especially lynn

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JamesPalmer157 . 2023-01-17

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Because I came in for my birthday with my sister. And this wonderful lady Megan came and checked in on us throughout. Stunning Charisma and lovely character at heart.

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Amanda W . 2023-01-15

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This morning I had breakfast at the Braintree restaurant. We were made to sit at a small table even after putting in a request for a slightly larger one when the restaurant was half empty. The floor manager definitely doesn’t like to spread happiness or...

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A5435UNnicolap . 2023-01-02

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Food was delicious, as always. Warmly greeted by Lynn who remembered us even though we haven’t been here for quite a while. Loved it.

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vanessag19922022 . 2022-12-29

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Arrived on a Wednesday afternoon, great food, no waiting time, a very good feed. Our server, Lynn, was an absolute superstar. She was kind, courteous, friendly and very personable. She served us quickly, checked in on us during dinner and did all of it with...

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Oli W . 2022-12-28

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Visited as a pre christmas event, we were waited on by lynn. What a rude self centred women, was rude to other staff, full of her own self importance. I was embarassed for the other staff members. Asked to speak to a manager, was told...

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D2974DUandreaw . 2022-12-19

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My 5 star review goes to Lynn. Lynn offered us a wonderful service, always with a smile. Actually all the staff were very welcoming and professional We visited Toby Carvery last Saturday, 11th December.

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Claudio_MMSA . 2022-12-17

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We finally booked in advance after a few mishaps previously! Hardly any wait despite the restaurant, and car park, being chock-a-block; fantastic food, especially now lamb is on the menu (thanks, Toby!) and we both had great desserts as usual. Special mention for our waitress,...

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Loz1729 . 2022-12-13

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This was our first visit, and we were not disappointed at all. The atmosphere was good, with plentiful portions from all the carvery joints, and a huge variety of vegetables and gravy. The cost was reasonable, good service, and we shall certainly visit again.

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TrevorB08 . 2022-12-12

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Had a lovely time today. Food was great, beef was cooked nicely and we received service with a smile from Lynn who was rushed off her feet but super friendly and helpful at all times.

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laurawD1246SN . 2022-12-11

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Had a lovely time, good food and a nice atmosphere. The highlight was the brilliant service from Lynn, was polite, friendly and helpful.

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Jordan C . 2022-11-27

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Our waitress, Lynn could not have been more helpful or attentive nit only to s but as we could see to all her customers.

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X2517LPjohnn . 2022-11-25

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As always Lynn looked after us. Excellent service. Unfortunately on this visit it was very busy and they ran out of beef, probably due to the half price voucher

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ericcE8386VK . 2022-11-23

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We are regular visitors to the Toby, tonight was extremely busy, never seen it so packed, the staff did amazing and the food was great, although a slightly longer wait.

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DustyTeds . 2022-11-22

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As always food was great and staff very friendly great atmosphere highly recommend any meals any time of the day

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philandkim2017 . 2022-11-22

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Been to multiple branches across the years and this particular one is well organised, accommodating and definitely friendly. Staff on the whole are great but Lynn today was especially great. A credit to the company. Thank you

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anthony041987 . 2022-11-20

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very polite & very good communication couldnt thank her enough she was a star. Very good service . 😊😊

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kieran s . 2022-11-17

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Had a lovely time at this Toby Carvery this evening. Staff where very welcoming with smiles. Food was hot and delicious as always. Good service and the tables nice and clean. Despite it being busy the staff always attended to peoples needs. Especially our waitress...

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Z5250FBlilya . 2022-11-16

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Good food and a nice atmosphere with excellent service from Lynn who appeared to be the only waitress on the floor managing the tables. She was warm, polite and helpful throughout. It was clear she was slightly overstretched as she was dashing between tasks, but...

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benr92705 . 2022-11-15

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It was a last minute decision on Tuesday lunch time to have a Toby roast before returning home & unfortunately it wasn’t quite as good as we had hoped. We were given a lovely welcome & shown to our table by the staff. Also the...

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waller50 . 2022-11-03

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Easy parking, food very good but no Yorkshire puddings, waitress was Lynn who was fantastic and couldn't be more helpful.

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Rayprince44 . 2022-11-03

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We have had some pretty horrendous carvery experiences in the past. Braintree Toby was an exception. The choice of meat was good and well cooked, good selection of vegetables Gravy was tasty. The servers were pleasant and attentive. Plenty of parking and the restaurant is...

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valtojos . 2022-10-26

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Very messy around the food area, very unhygienic with food all over the sides , we were a family of seven people , not enough roast potatoes , was told by very miserable man carving the meat that there wasn’t any ready yet! Said reason...

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Toesy1961 . 2022-10-25

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When there today with my kids they over charged me for so instead of refunding me what they over charged me the stupid manager refund the hole lite a said I had to pay again even though it will take up 2 5 working days...

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jayu2015 . 2022-10-24

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Went to this Toby for lunch with a group mixed ability adults, 16 of us on total. Our server was very helpful and friendly (can’t say the same about the chef, grumpy and borderline rude). Food was to a good standard and what you expect...

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sid13 . 2022-10-23

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A huge thanks to Lynn who made our visit super enjoyable. A lovely lady with a great sense of humour, friendly and attentive service provided, thank you Lynn. They had the lamb on the carvery which they’ve not had for a while and it was...

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CarrieLouH3 . 2022-10-23

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We love Toby Braintree as the food is always good, lots of variety but most of all we love seeing Lynn our waitress who is always so happy and friendly and always makes us feel so welcome.

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Disneydaz . 2022-10-21

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Came for breakfast with my dad and baby son and was pleasantly surprised by the wonderful service. The restaurant was clean and well maintained and we enjoyed a lovely breakfast. Customer service was excellent and nothing was too much. Special shout out to Lynn and...

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Karoline N . 2022-10-19

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My good friend and I have been having breakfast here on a regular basis for a long time and its generally been ok. Today, 14 October, was a very poor experience. We arrived at 0900, the food on offer had clearly been there from opening...

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Paul L . 2022-10-14

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As usual food pretty good, the meat selection last Sunday was excellent, lamb, turkey, pork, gammon and beef. They do know how to cook a roast joint. Very busy…we booked a table. Service was good and fast. Only one minor issue…they always used to serve...

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O8278DFmichaelb . 2022-10-12

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We have eaten at this carvery many times. On this occasion we were very disappointed. We had the carvery, which we found warm and not hot, the parsnips were undercooked and the mashed potato was very tasteless. My husband asked about the cost of a...

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greenmargaret909 . 2022-10-08

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Visited on a Wednesday lunchtime for the 1st time and for the value you cannot beat it !! Thought the food generally was really nice , staff were pleasant and look forward to returning all in all very good experience 👍👍

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Paul M . 2022-09-29

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What can I say about this awful place, meat was chewy, roast potatoes well under cooked, cauliflower cheese was comparable with prison food, absolute slop, chef was so miserable i didn’t know wether to say hello or to offer my condolences. This place really is...

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D4987LDleam . 2022-09-25

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British
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Best Kebab House in Braintree! Lovely fish & chips too! Staff are very nice and polite.

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3.6

67 Opinions

location-icon22-26 Bank Street
British
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The swan wonderful place where i married my wife on the 15th of june 2024. One week before the extreamly sad unfair end to a one of braintrees local pubs another sadly lost to rediculous fancy carabian dining we. One of the best friendly enviorments wonderful service respect due to amazing management by landlord ken amazing man with exellent management. Looking forward to see where he goes so will all of his customers will follow. Wonderful memorys. Sad loss butiful memorys. Love adam and wonderful wife serena. We will miss you swan. Loved alway.