Tim Hortons in Plymouth

We went at 9am on a sunday through the drive through and the service was disgraceful. Very rude and unwarranted me nor my parter were in any way rude. I understand the struggle with customers when working in the industry but this was fully uncalled for, came with an attitude from the get go. Didn’t even acknowledge us for a couple minutes when we parked up at the pay window, just stood by the window in a group talking. Gave us the wrong order. The food was dry, seemed like it had been left out. The coffee was utterly disgusting. My partner got a caramel iced latte and it was watery with a weird taste but my caramel macchiato was inedible it was incredibly bitter and burnt. Overall a really bad experience.

Real quick service. Amazing coffee.

Popped in for some Burgers and Donuts today, my first experience and put the local McDonald's to shame. Burger was great, loved the donuts. Staff were brilliant.

Tim Hortons in Plymouth is a fantastic spot for a quick bite or a leisurely coffee break. The menu offers a great variety—from their famous donuts and Timbits to freshly brewed coffee and delicious breakfast options and all day hash browns. The service is friendly and efficient. The space is clean and well-kept, providing a cozy atmosphere for both casual diners and those looking to get some work done. A perfect stop for a satisfying meal or just to grab a coffee!

Hmmm…food was ok. Doughnut was ok but definitely looked better than it tasted, it was pretty bland and not as special as I expected. Service was good.

Got the wrong item in my order, they gave ice latte when i ordered pumpkin ice capp

Had no idea what a Tim Hortons was before I set foot in this place. Never heard of it. It's yet another fast food joint reading McDonald's its Last Rites. Actually tasty food. Expensive (aren't they all) but fast food should be pricey so you don't ruin your health in the long term by having it too often. Which you would here as the food tastes great!

My caramel smores hot chocolate came the wrong size i order a medium but git a small

Great quality food and served quickly.

Pumpkin spiced latte, bitter. Doughnut great.

Not good Wrong coffees delivered unable to get through for what we paid and what we got it was not worth it won't be ordering again

As I’m working from home I keep an eye on the tracker, the driver spent a good 10-15 in Morrisons, so my food arrived cold.

Veggie bagel absolutely awful, and an americano with an added extra shot was still as weak as dishwater. Don't bother! Service was fine though. Polite and friendly, shame the food lets them down.

Didn't receive the Doughnuts ordered, Had to reheat the loaded fries. No contact number to contact the store for a quick resolution.. The dips ordered are pre poured on the fries, but are advertised as dips. Not being able to contact the store and say.. "hey are my doughnuts still there?" is awful customer service

Doughnuts all tasted old and gone off

Decent breakfast food for the price, love the hash browns and bagels!!

Good but last order coffee leaked when thankful was taken off. That’s why I didn’t order a coffee this time, but the food is good.

Second visit, this time I sat in and had breakfast. Can honestly say that I wish that I hadn't. Hash brown was nigh on raw, and the sausage, egg and cheese muffin tasted weird, (but that could just be me)...... I had a strawberry lemonade, are they supposed to be flat ? There was no fizz in mine. McDonald's is far better.

Popped in for Breakfast which was very nice, reasonably priced with helpful and polite staff.

So easy to order coffee, glad they do great coffee at anytime. My go to when I require caffeine boost.

Just had first delivery from here, never had Tim Hortons full stop but will again, the burgers, fries and cooler drinks were lovely. Will be using again for sure. Quick delivery too 👍🏼👍🏼

Amazing coffee. Not as good as it is in Canada, so I am told. But amazing all the same.

Delivery was missing an item, no option to get that item delivered, only option a refund.

Arrived early but wrong order received, also poor quality and overcooked food.

Food is decent but every single time they forget to put sauce in that I’ve either paid for separately or included as part of a meal, very annoying.

Rude staff. Waited ages for food. Expensive and food cold and rubbery

Only had a coffee. Tastes a bit better than Starbucks, is a bit cheaper than Costa but doesn't taste as good. Drive through staff member could do with working on their customer service, "please" and "thank you" make a big difference when you've been sat in a queue for a while. It hasn't encouraged me to go back and try the food. Sorry Tim I must place your establishment in the same category as Papa John's. 😬

Best fast food restaurant hands down. Definitely could be cleaner but the amazing food and drinks does make up for that. 9/10 - would recomend. Pricey but worth it!

Had a box of donuts brought home - definitely style over substance. Actual donuts dry & chewy with over the top decoration making them just 'too much' & impossible to eat.Morrisons cheap ones actually better.

The first order was really great, but since then it hasn't been. They didn't deliver a drink one time, and then today was the worst. The drink spilled into the bag and the 'variety' 12 pack of donuts had a total of 3 variations despite the picture and advertising implying there to be more. Very dissapointed because i know they can do better and the food is typically good.

Went here for breakfast. Wrap and coffee were good and at a reasonable price. Quite busy and long wait for service. Good mix of tables and seating as well as some outdoors, but not clean or cleared.

Easy to order using the automated board. Service was slow even though it wasn't busy. My daughter enjoyed her burger. The chips were lukewarm and looked like they had been out for a while. The seating area was a mess with uncleared and dirty tables and bits of food on the floor. The toilets were disgusting and obviously didn't get cleaned or checked throughout the day. First time visiting and won't be returning.

First time in a Tim hortons. Really enjoyed the food and nice relaxed atmosphere

Always very nice polite staff. Very clean inside. And the food is very delicious thank you so much definitely would recommend

Good place to hangout with friends

Went in here for the first time, restaurant layout better then McDonald's or KFC, the food tasted better, the service was OK, can't really comment on the atmosphere except to say it was a good visit, as for value for money, it is .ore expensive then McDonald's or KFC, but it tasted better and it was a much better eating experience then the other two. Huge car park. Nice staff.

We stop by now and again when going to BnQ - the food's always good and great service

All very nice, me and the whole family had room to sit together and have a lovely breakfast.

Great service and value for money!

Very good breakfast at a good price

well cooked and hot on arrival a+

1£ breakfast deal is brilliant.

The food in this restaurant is OK however, I've visited several times and the cross cut wedges are always stone cold. I wouldn't say avoid this place but I wouldn't spend too much in here as it's not greatly different from McDonald's. The iced coffees are very nice if you're a fan of those better than most, maybe 4*+.

So clean, just the perfect place for a taste of Canada 🇨🇦 🍁

Love Tim Hortons! Food is always as good as you'd expect. Only downside is it can take a while to come out and service isn't as good as you'd hope.

Didn't float my boat had burger very small for what you pay for won't go again

Great food! Look forward to trying again in the future.

Ordered a veggie muffin, they've put a veggie sausage patty AND a real one on top. Not even sure how you would manage that. Have had Tim Hortons plenty of times and it's consistently good, but this is a mistake that should never happen

very nice food, hash browns could be a bit longer cooked, and different flavour Tropicana If possible

fast delivery but doughnuts were stale. won't be coming back

Great place for breakfast also ample space for free parking

The staff were very accommodating and kind and polite and the food and art ice was very quick and good quality. One member of staff made a special effort with my children today (Rinu) which was very kind and made for a nice atmosphere here today 😊

Absolutely love the food. Best breakfast and dinner options, the burgers and breakfast muffins are fantastic!

Lovely food and very friendly staff.

We visit Tim Hortons regularly and the food is excellent, service is fast and staff so friendly. Today we ended up having 2 breakfasts, so greedy but delicious!!

Brilliant restaurant, never had a bad experience here, thank you very much😊

The food was amazing, service was good and the food didn’t take long to come. Amazing and will come again

Very good food and friendly staff

Always a lovely experience here and will always come back

Drinks are always good, the burgers of any variety, whether chicken or beef are low grade and not good. Best thing is Ham and Cheese toastie so go with that. KFC or Popeye's are never in danger when they compare themselves with anything chicken from Tim Hortons.

The iced French vanilla latte is sooo good as well great food with quick service .staff very welcoming and kind Place was spotless

Very good food. Very good service

One of the finest restaurants in market in terms of quality & cleaning

Terrible - I stopped as KFC was shut, I ordered 3 chicken tenders - they were tiny (see pic for scale to my little finger) and so dry.

From ordered time ' the food was delivered 5 minutes early than estimated time. The delivery driver was very professional and polite. Many thanks.

Fast service, first time we've been in here, was nicely suprised with the "buy a drink and get breakfast for £1"

Just came to Tim Hortons, Plymouth, tried paying cash but they insisted they only take card payments....I'm sure they are not allowed to demand this by law. Won't ever be coming here again. Ridiculous

5 stars all around again! Honey Crullers are my favourite especially the timbits. Kids loved them. Love Angèlica

Timbits were amazing, kids loved them. 5 stars all around, will be ordering again. love Angèlica

Food was very nice and the staff were exceptional. The building is quite echoing. Thank you

Good quality food and fast delivery A++++

Great service and great value - £1 breakfast say no more

The food and drinks were really nice and staff were very friendly

Quick service, very tasty food and would recommend.

Always super friendly and great food with quick service. Love bringing my little boy here as he loves the kids meal and the staff

I had a great experience at Hortan recently. The staff was friendly and helpful, the atmosphere was inviting, and the food was delicious. I will definitely be returning in the future. Highly recommend Hortan to others looking for a wonderful dining experience.

Great food and great service. A nice place to have a family time out. I would highly recommend.

Garbage was overflowing when staff standing around. Absolutely unable to put our cups in the garbage having to leave them on top.

Good lord I love a Timmies breakfast in the morning. If I don't start off my day with a wrap in one hand and a drink in the other from our lord and saviours organisation built on his blood sweat and tears, then is existing really worth it?

Veey good service. Food and coffee was fresh and delicious.

Fine breakfast quick easy start to the day , great price 😁

Very friendly staff and high quality good prepared and delivered very fast highly recommend

Excellent service, nice and clean

Loved the breakfast, great valur and amazing staff.

Great affordable breakfasts! Also, best donuts in the UK. Food was hot and fresh.

Nice cozy place and reasonably priced food.

Great food and great service - recommend!

The burgers are the cheapest of the cheap as in poor quality. It’s what you expect from a kebab shop, low quality grey soft meat that barely resembles beef. Tastes like you can buy a box of 50 for 5£ from a discount retailer. Tim Hortons is not like this in Canada. Do they think British people only want cheap greasy burgers? And lattice fries were cold and stale as they were last time. Thought I would give this place another try but never again. Shocking.

So happy to have a Timmies near by! The Timbits are just the best little treat 🍩

Great coffee, doughnuts and breakfast.

Breakfast in a very quick time. Bacon roll, better than ones I make. More pricey, bu t no lingering smell of bacon.

Brilliant food - lovely staff - clean and tidy

Delicious food.and drink, well priced with quick service!

Amazing. Much tastier and less greasy than Mc D's.

The iced french vanilla latte is so good, service is always fast and sucha lovely experience all the time

Lovely fresh food and coffee was lush staff friendly x

Great place to spend your lunch

Great speedy service. Hot coffee

unfortunately my partner got a bit lodged in her throat and ended up with the ambulance out but she is completely fine now and the doughnuts taste amazing nice tender chicken and great coffee will definitely order again

Delicious food, and drinks, fantastic atmosphere, and great staff. Absolutely love it