Tim Hortons in Renfrewshire

Didn’t receive my crispy chicken wrap instead I received a donut/ kitchen thing. Which is cold! Not happy one little bit. Service is seriously not good. This is second time this has happened to me. I pay good money for!

Food is amazing something be good in clydebank like this

It's right next to a busy setting, has a good seating Area, however it's a bit noisy inside on a busy Friday, Apart from that everything is fantastic

Staff always super friendly and speedy

Great place to visit friendly staff😀👍

Lovely staff. Very clean premises

Didn’t receive my Lattice Fries . Not good enough!

food was burnt to a crisp clearly had been left in a hot hold as even the bag that it came in was burnt what a joke

Very pleasant staff and good choice of food and drinks. Love it xx

Burgers we're very nice and the wraps too Enjoyed the coffee and Strawberry shake

Bottom of my bagel was burnt and inedible

Ordered a sausage breakfast bagel, it was a little cold and the bagel was slightly over toasted but it was still very tasty despite that and was still happy with it. The hash brown was very tasty despite having went a bit cold, had a very oniony / herby flavour. The apple fritter (aka bear claw) was very nice, could have done with a little more apple but I think I’m used to really full apple turnovers and this was a bit more subtle. Absolutely delicious though. The latte was nice also.

Lovely cheese n herb melt meal although they forgot the sauce for the waffle fries.

Everything cold except the cup of tea I am surprised that's even warm

Garbage freezing cold, brick hard food that came late and was covered in juice

The doughnuts are tasty, the toasted sandwiches are amazing and their burgers are good for a fast food place. Just wish I didn't get semi raw fries so often.

Hot chocolate wasn’t as sweet as usual.

Honestly the best donuts. Better than the other donut shop lol. And the hot chocolate is nectar! The best.

The best donuts and hot chocolate is nectar

I asked for no coffee and the app made it coffee

Ordered and paid for large drink. Got medium. And late.

on time however 2 coffees were spilled with less that quater of the cups left and both donuts soggy mess as covered in coffee. reported to just eat straight away with pics and heard nothing back paid 20 quid and order was ruined defo wouldn't order again

Favourite fast food place in paisley. Staff are friendly and helpful. Restaurant is spotless

no donuts ? paid for donut ? haven't arrived

Better than Krispy crème donuts!

Compared to McDonald's or burger king this is streets ahead. Good teste great selection

Amina Ali makes the best xpresso.

Found myself out and about early one morning and having passed by and spotted their 'Breakfast for £1' (* when buying a drink) offer, I decided to drop in. I was impressed by how clean this restaurant was and the large area of comfortable seating. There are plenty of tables on which to set up your laptop to get some work done, but equally big seats to slouch on and watch the world go by while you enjoy your coffee. Ordering is via a screen, as with most fast food option restaurants, or at the till point. On the couple of occasions that I have visited I have enjoyed the 'Big Breakfast Wrap' and the 'Cheese and Ham Toastie', along with a cup of their Dark Roast coffee, which is apparently made fresh every 20 minutes according to their website. I have also opted for table service and had the items brought to me. Service did initially seem a little slow, but as I watched the comings and goings within the store, I realised it is because this branch is really busy. Quite a number of people coming in to order and a constant queue of traffic in the Drive-Thru. The food itself was well cooked and really tasty. The coffee was great. The staff are polite and friendly. I would recommend a visit to this branch if you are passing and needing some good comfort food options or a great cup of coffee. The toilets are exceptionally clean and tidy. ** If I have one small issue, it is about the extraction fan system in this branch. Each of the times I have visited, usually for no more than 30 minutes at a time, I have noticed that my clothes have smelled of 'cooking', as if I have done a shift in the kitchen.

pressed the buzzer to let the driver into my close then he returned to his car so i had to go down and get the food from him.

Missing dips although ordering extra. It’s really not hard to put a couple of dips in a bag nobody likes eating dry chicken

Food perfect and delivery on time.

Great staff are always helpful and friendly

Food was piping hot, delicious and really fresh and they gave us extra. Fantastic!

The food was cold by the time I received it, and I don’t believe that the driver was to blame as he was quick

Come here pretty regular, last night was almost closing, grabbing food on the way back from a gig (Christmas Chicken meals!) and we were given a free box of 6 huge assorted donuts with our order! Mint!

Probably best customer service in Paisley. It's nots hard with some of the competition but employees here always stand out as cheery, happy to help and deserve alot of recognition. Was here last few days and 'catorina' I think particularly deserves praise for exemplary attitude towards customers and should be getting fass tracked for promotion.

My delivery order was disappointing, the lattice fries were cold, the strawberry lemonade refresher was warm (?), the iced capp did not have whipped cream, and i did not receive my dip.

my food was amazing but my drinks had melted when they got to me

Very busy and limited spaces, which makes the space noisy. I usually use Tim's for a bit of work. Found it hard at this branch due to the noise levels.

A quiet Thursday evening, so no surprise there's not much atmosphere. Good service though, and tasty hot chocolate and caramel apple fritter.

Sent a coffee instead of a hot chocolate won’t be ordering for here again

Takes a long time for food to come even when the place isn't really active of customers

stuff was missing not happy after spend 30

This branch of Tim’s seem now incapable of making drinks correctly.they always forget to froff drink and add caramel and extra shots. This time I put in notes to froff and still receive some flat coffee.

such a polite courier, he definitely made my night just by saying thank you

forgot my mum's marshmallow and broken biscuits on her Carmel latte she was so looking forward to it

Lovely food and warm and friendly staff 👌

Horrible experience 😪 last Mis Manager I take original blend no sugar Your staff put sugar and freezing cold ! This not Tim I ask for ! Improve ur listening

As always best fast food place never been disappointed here. The timbit's are superb as is the coffee. So much nicer than some other fast food places. breakfastwas superb as is the value £1 if buy coffee pumpkin spice chocolatewith double espressowas superb. As was the wrap and pancakesn Open one in glasgow east end please lol

Great customer service, and staff,nice and clean

My waffle fries were in the bag next to iced cola so they were stone cold on arrival. Burger was tasty enough!!

our meal was cold, one burger was missing the bacon and the dipping sauces were wrong! Very Disappointed 😞 could not enjoy because of coldness of the food and drinks.

Amazing food, I would highly recommend, I had the bacon roll and so good. Mouthwatering flavours from that bacon.

Fue una experiencia encantadora y los servicios son extremadamente profesionales, particularmente Balal y Raúl. Son servicio es imperdonable. Volveremos de nuevo. Gracias chicos.

Totally unacceptable, food was cold!

A nice place where you can have a good coffe.

Always like the food from here but no straws given with my drink :(

Can’t fault the food / drinks, always fresh and well priced 👌

Stood for 5 mins at till waiting to order - totally ignored by the staff. Not even an acknowledgement of my existence, never mind a "I'll be with you in a minute. Had to use the loo, wish i hadn't - absolutely disgusting, piss and pubes all over the place. And to compound it, no soap in the dispenser.

Service average. Staff friendly. Quality good. Took nearly 5 mins for coffee, despite the amount of staff in the kitchen area.

Ordered 2 coffees and one wasn’t even remotely right, ruined my morning

Pork crisp sandwich very tasty. Caramel Mac seemed to be missing caramel and the star shot. Got credit back tho so all good

had to defrost my breakfast meals when they arrived.

Used to come here regularly for a quick grab of some fairly tasty fast food but after today won’t be back. Waited half an hour for vegetarian breakfast wrap to go, and as it’s vegetarian it’s made fresh. The wait times have gotten increasingly ridiculous in here but I know I always wait longer for the veggie stuff so I wasn’t too bothered by that, although it does make the general atmosphere a bit cagey. When I got it round the corner to where I was going to eat it I discovered the wrap looked like it had been dropped a few times in the kitchen and booted across the floor for good measure. Completely inedible as the wrap had disintegrated and genuinely can think of no reason why it looked like that that wasn’t completely off putting. Such a waste of money for what amounts to a dogs dinner. Lesson learned, I won’t be back

Regular Thursday late night meeting point for me and drumming buddy

they are better than other places I been too

I like the food, but this is the third time that a mistake has been made with my order. This time, of the 4 sauces I ordered, only two arrived. The previous time, they sent me the wrong order… a shame because I really enjoy the food, but I will think

Just love a Timmys.. foods good, service is super friendly.

Found the restaurant very dirty. Chairs and tables were all filthy. No one cleaning tables at all. Do you really want me to tell you the state of the toilets were in after hearing how dirty the seating area was?

Order came after over 45mins and half was missing and wasn’t the correct meal. Called and was advised I could get a refund to my just eat and that they couldn’t send the correct order. Shocking customer service and zero accountability would avoid.

Great driver! wish you could add a tip after

Bagel was so poorly made for the price I would’ve been better going somewhere else but disappointed usually it’s good quality

Delivery driver was lovely. Shame the restaurant gave me real chicken instead of the meatless sandwich I ordered as I am now unable to eat it.

Yummy French vanilla latte. Great staff

Delivery driver was rude and item missing from order.

Again another perfectly cooked chicken burger and coffee with plesent staff

fries were cold, burger was nice

Coffee was great, also got a few different types of donuts. The plain sprinkles ones were extremely dry but the rest were good. Staff were extremely friendly, the guy even came over and gave us a free latte as he made an extra one by accident

Pasó aquí brevemente después de visitar Adventure Planet en Paisley. El resto de la familia pidió algunos pedazos y peinados, pero solo me apetecía un refresco de limonada, después de correr con los niños durante una hora. Suficientemente decente pero muy similar al jugo diluido de limón de Robinson, que me gusta, pero no pagaría £ 3. 89 para. Esperaba un poco más.

usually decent but my breakfast was a bit cold this morning

ordered iced coffees and didn’t get any staws

ordered a large and got a regular drink absolute rip off! have pictures to prove it when it arrived!

Staff are very nice and helpful see you all next Tuesday

Food good. Customer service guy bit moody. That bores me. I get the public are annoying at times but if you annoy that easy get a different job!!

Absolutely shocking I asked for no cheese and there’s hunners

missed most important part of my order

Omg the double cheeseburgers are absolutely delicious.. Always made fresh, toasted bun and chunky onions, best fastfood in Paisley by a mile 👌 .. And the staff are so friendly and helpful.. Highly recommend this branch..

I have been here a few times of late. It is comfortable and one may order at the screens - no queuing, thankfully. The problem with Costa and Starbucks is their annoying queues and overcrowding. The balance here seems to be great. One thing I don't like is how there are no seats outside.

Every single order from this place is spot on. We have to leave a few notes on our orders and they always do their best to treat us!! Thank you so much to the staff on the late shift, yous are stars!!

Food was great, on time with what it said on the app. Only thing was the drink had spilled in the bag n leaked through but that wasn’t a problem just for the future.

half of the order missing, the other half of the order that arrived items were incorrect

Driver spilled coffee all over bag so I handed it all back. No refund and no replacement Z poor service

food was tasty, hot and was delivered right on time...would definitely order again

the stack meal never had a hash brown in it

First time there, used the drive thru. The food was amazing so tasty 😋

Two out of three doughnuts missing, no coffee and all the hash browns were stone cold, squashed flat and in bits. Fairly regular customer in person and with deliveries and missing items has become an occasional feature with deliveries.

Service was really slow and we where given the incorrect order.

It was my first time visiting Tim Hortons, and sadly I don't think I will venture back unless there's little choice otherwise. We were up at a decent time on a rare Saturday off for me, and after visiting the local car boot sale, we were out in time to still get breakfast somewhere. I noticed the advert for £1 breakfast when you buy a coffee, so decided Hortons was the best choice. I ordered my meals on the screen order facility, nice and easy. I didn't get a receipt though so I had to remember my order number. I noticed the queue of people waiting on their orders all holding receipts. I thought if it was similar to McDonald's then the queue would soon disappear. The two staff at the trays who were handing the meals over looked confused a lot of the time, staring at the screen and moving cups from one tray to another. Slowly meals came out one at a time. I noticed the coffees coming and the initials of each drink were written on the tops. After 10 minutes I saw mine coming out, and they were sat on a tray, so I assumed mine would be out fairly soon. Each number was called, still quite a few away from my number. People in the waiting queue were sighing, a couple of customers went to ask where their orders were, couldn't hear what the explanation was. No attempt was given to tell anyone about a delay or a reason why things were taking so long. I understand that they are all made fresh to order, unlike some places where they have food ready made up, but considering most breakfast items are similar, surely some provision can be made to make some items ahead so that when an order comes through for a muffin, or a wrap, these items can be placed onto the said bread and quickly wrapped up. Maybe even if there's a person who can say, your order may be 20 minutes or so, or sorry about the delay, we are exceptionally busy today, short staffed, machine broken whatever. So anyway, after my coffee sitting for a while 15 minutes my breakfast muffins came out. That must have been at least 30 minutes I stood, uncomfortably staring at my phone, or watching the servers standing looking around or pacing back and forth. On to the actual breakfast, it was very nice, I could even say identical to McDonald's. When they say £1 breakfast though, it can be quite expensive depending on what coffee you order, so if you want just a bog standard Americano, great but a caramel Machiato would work out nearly £6 I didn't take any pictures because it took so long to get it! I wish I had just gone to the drive through, I bet they got served quicker!

I'm one of the regular customer. This is the place I take my breakfast everyday. I love Tom Horton.

Always Friendly and humble staff Thanks