Tim Hortons in Renfrewshire

My waffle fries were in the bag next to iced cola so they were stone cold on arrival. Burger was tasty enough!!

Amazing food, I would highly recommend, I had the bacon roll and so good. Mouthwatering flavours from that bacon.

our meal was cold, one burger was missing the bacon and the dipping sauces were wrong! Very Disappointed 😞 could not enjoy because of coldness of the food and drinks.

Totally unacceptable, food was cold!

A nice place where you can have a good coffe.

Always like the food from here but no straws given with my drink :(

Can’t fault the food / drinks, always fresh and well priced 👌

Stood for 5 mins at till waiting to order - totally ignored by the staff. Not even an acknowledgement of my existence, never mind a "I'll be with you in a minute. Had to use the loo, wish i hadn't - absolutely disgusting, piss and pubes all over the place. And to compound it, no soap in the dispenser.

Service average. Staff friendly. Quality good. Took nearly 5 mins for coffee, despite the amount of staff in the kitchen area.

Ordered 2 coffees and one wasn’t even remotely right, ruined my morning

Pork crisp sandwich very tasty. Caramel Mac seemed to be missing caramel and the star shot. Got credit back tho so all good

had to defrost my breakfast meals when they arrived.

Used to come here regularly for a quick grab of some fairly tasty fast food but after today won’t be back. Waited half an hour for vegetarian breakfast wrap to go, and as it’s vegetarian it’s made fresh. The wait times have gotten increasingly ridiculous in here but I know I always wait longer for the veggie stuff so I wasn’t too bothered by that, although it does make the general atmosphere a bit cagey. When I got it round the corner to where I was going to eat it I discovered the wrap looked like it had been dropped a few times in the kitchen and booted across the floor for good measure. Completely inedible as the wrap had disintegrated and genuinely can think of no reason why it looked like that that wasn’t completely off putting. Such a waste of money for what amounts to a dogs dinner. Lesson learned, I won’t be back

Regular Thursday late night meeting point for me and drumming buddy

they are better than other places I been too

I like the food, but this is the third time that a mistake has been made with my order. This time, of the 4 sauces I ordered, only two arrived. The previous time, they sent me the wrong order… a shame because I really enjoy the food, but I will think

Just love a Timmys.. foods good, service is super friendly.

Found the restaurant very dirty. Chairs and tables were all filthy. No one cleaning tables at all. Do you really want me to tell you the state of the toilets were in after hearing how dirty the seating area was?

Great driver! wish you could add a tip after

Order came after over 45mins and half was missing and wasn’t the correct meal. Called and was advised I could get a refund to my just eat and that they couldn’t send the correct order. Shocking customer service and zero accountability would avoid.

Bagel was so poorly made for the price I would’ve been better going somewhere else but disappointed usually it’s good quality

Delivery driver was lovely. Shame the restaurant gave me real chicken instead of the meatless sandwich I ordered as I am now unable to eat it.

Yummy French vanilla latte. Great staff

Delivery driver was rude and item missing from order.

Again another perfectly cooked chicken burger and coffee with plesent staff

fries were cold, burger was nice

Coffee was great, also got a few different types of donuts. The plain sprinkles ones were extremely dry but the rest were good. Staff were extremely friendly, the guy even came over and gave us a free latte as he made an extra one by accident

Stopped here briefly after visiting Adventure Planet in Paisley. The rest of the family ordered a few bits and bobs but I only really fancied a Lemonade Refresher, after running about with the kids for an hour. Decent enough but very similar to Robinson’s Lemon Diluted Juice, which I like, but wouldn’t pay £3.89 for. Expected a bit more.

usually decent but my breakfast was a bit cold this morning

ordered iced coffees and didn’t get any staws

ordered a large and got a regular drink absolute rip off! have pictures to prove it when it arrived!

Staff are very nice and helpful see you all next Tuesday

Absolutely shocking I asked for no cheese and there’s hunners

Food good. Customer service guy bit moody. That bores me. I get the public are annoying at times but if you annoy that easy get a different job!!

Omg the double cheeseburgers are absolutely delicious.. Always made fresh, toasted bun and chunky onions, best fastfood in Paisley by a mile 👌 .. And the staff are so friendly and helpful.. Highly recommend this branch..

missed most important part of my order

I have been here a few times of late. It is comfortable and one may order at the screens - no queuing, thankfully. The problem with Costa and Starbucks is their annoying queues and overcrowding. The balance here seems to be great. One thing I don't like is how there are no seats outside.

Every single order from this place is spot on. We have to leave a few notes on our orders and they always do their best to treat us!! Thank you so much to the staff on the late shift, yous are stars!!

Food was great, on time with what it said on the app. Only thing was the drink had spilled in the bag n leaked through but that wasn’t a problem just for the future.

half of the order missing, the other half of the order that arrived items were incorrect

Driver spilled coffee all over bag so I handed it all back. No refund and no replacement Z poor service

food was tasty, hot and was delivered right on time...would definitely order again

the stack meal never had a hash brown in it

First time there, used the drive thru. The food was amazing so tasty 😋

Service was really slow and we where given the incorrect order.

Two out of three doughnuts missing, no coffee and all the hash browns were stone cold, squashed flat and in bits. Fairly regular customer in person and with deliveries and missing items has become an occasional feature with deliveries.

It was my first time visiting Tim Hortons, and sadly I don't think I will venture back unless there's little choice otherwise. We were up at a decent time on a rare Saturday off for me, and after visiting the local car boot sale, we were out in time to still get breakfast somewhere. I noticed the advert for £1 breakfast when you buy a coffee, so decided Hortons was the best choice. I ordered my meals on the screen order facility, nice and easy. I didn't get a receipt though so I had to remember my order number. I noticed the queue of people waiting on their orders all holding receipts. I thought if it was similar to McDonald's then the queue would soon disappear. The two staff at the trays who were handing the meals over looked confused a lot of the time, staring at the screen and moving cups from one tray to another. Slowly meals came out one at a time. I noticed the coffees coming and the initials of each drink were written on the tops. After 10 minutes I saw mine coming out, and they were sat on a tray, so I assumed mine would be out fairly soon. Each number was called, still quite a few away from my number. People in the waiting queue were sighing, a couple of customers went to ask where their orders were, couldn't hear what the explanation was. No attempt was given to tell anyone about a delay or a reason why things were taking so long. I understand that they are all made fresh to order, unlike some places where they have food ready made up, but considering most breakfast items are similar, surely some provision can be made to make some items ahead so that when an order comes through for a muffin, or a wrap, these items can be placed onto the said bread and quickly wrapped up. Maybe even if there's a person who can say, your order may be 20 minutes or so, or sorry about the delay, we are exceptionally busy today, short staffed, machine broken whatever. So anyway, after my coffee sitting for a while 15 minutes my breakfast muffins came out. That must have been at least 30 minutes I stood, uncomfortably staring at my phone, or watching the servers standing looking around or pacing back and forth. On to the actual breakfast, it was very nice, I could even say identical to McDonald's. When they say £1 breakfast though, it can be quite expensive depending on what coffee you order, so if you want just a bog standard Americano, great but a caramel Machiato would work out nearly £6 I didn't take any pictures because it took so long to get it! I wish I had just gone to the drive through, I bet they got served quicker!

I'm one of the regular customer. This is the place I take my breakfast everyday. I love Tom Horton.

On time. Food was cold & soggy. Drink was on its side. No dipping sauces & didn't get my deal. Free apple fritters timbits when over 15£. Disappointed

Always Friendly and humble staff Thanks

Poor service, slow and rude. Coffee was very cool which I didn't realise until I'd driven away. I won't use again.

Nice place in centre of Birmingham

The food is nice enough here and the staff are friendly enough but it took nearly half an hour for my order. They seemed to only be making the orders as they were ordered - not sure if this is their normal way but I always saw Tim Hortons as a “Fast Food Outlet” and there were so many people standing about waiting. All it ordered was breakfast wrap - it didn’t feel/seem that complicated. Drive through is normally much quicker so maybe have to go back to that next time. If you’ve got plenty time and/or are sitting in, then maybe this isn’t a huge issue.

I did not get the order right as mapil and caremel was not there got extra mapil. it's not the first time this has happened this year.

Great service and excellent staff

Horrible experience 😪 last Mis Manager I take original blend no sugar Your staff put sugar and freezing cold ! This not Tim I ask for ! Improve ur listening

It is one of the best places to go ,especially for the perfect coffee ☕️ 👌 😍

No atmosphere what's so ever. Staff not interested in customer interaction at all. Nor about cleaning used tables

Cold muffin and no bacon on bagel

Coffee is average tasting, plenty of sweet things, sugar overload! Can't see myself as a regular, may appeal to others though. Dropped in today. Staff service ok. Forgot how bland and average the coffee tasted. Seriously you guys need to sort a better blend

Can’t even get an order correct, it can’t be that hard to read a receipt and make the correct order

My first time visiting this coffee shop. And it's a handy place to stop for a good coffee and a comfortable seat if you're in this part of Paisley town

It tasted soo good, it got delivered with lots of love and care

Bad coffee Bad burgers The chicken was OK though.

Thanks for a lovely experience Luke xx

Brilliant good and fab service

Food was cold asked for plain burger it came full of stuff that I can't eat , not happy as this was my 1st time ordering

Fantastic food and friendly service.

As always good food good coffee friendly staff

Always love visiting here, great coffee, food and staff!

Friendly, helpful staff and great coffee.

Best fast food outlet in the area. Staff are always friendly. The food is hot, crispy (no soggy fries!) and well presented - never looks like the sandwich has just been thrown together! With so many other choices for fast food close by, I know the food is consistently good here.

Ordered 2 bacon and egg muffins, when they arrived they were stone cold. The server was very apologetic and sorted the problem straight away as well as giving me a freebie for the inconvenience very good service.

I used to love this place, came all the time staff were always really friendly, food was great and the deals amazing. After countless bad interactions with Petru, Ive been put off. It’s a shame cause I liked the place and the other staff were lovely but he’s been consistently rude to myself and anyone I’ve brought with me, it’s happened too many times to ignore.

Absolutely no taste like in Canada. This is not good. They make everything wrong.

French Vanilla was my favourite

Nice wee coffee shop. There was a bit if a wait for my food so I wouldn't say its fast food. Overall though nice place.

ordered a wrap meal and it came with no dipping sauce and no dressing in the wrap making it quite dry

Food was tasty but fairly cold, which was surprising as the restaurant is 5 minutes away.

Food after 8pm dry, and not particularly nice

Great food and coffee as always. delivery driver was very friendly and pleasant as well

Great staff always professional and polite

Food was hot and delicious. Delivery was very fast.

Comfortable restaurant, coffee on par with Starbucks and Costa. Cheeseburger from saver menu was really nice, Was like a better quality 1/4 pounder from McDonald's.

they didn’t give me my coke zero, i would like a refund please

I’m a big fan of Tim Horton’s - probably my favourite of the big chain gang - this particular one is excellent though. Quite a recent change of management who seem to have a real focus on customer service - and it really shows. Coffee is always spot on - dark roast every time for me - tastes like proper US diner coffee - which is why I go! The kids like the fruit ice drinks and the doughnuts are brilliant, especially the Maple one.

Great place to pop in for a quiet coffee

Double cheeseburger is the best of all fast food places, hands down.. The staff go above and beyond.. Highly recommend… 🫶🫶🫶🫶

Door a bit blah driver was spot on

Missing half the frigging order

Had a mint hot chocolate and it was very tasty

Had to get a refund today as missed

Very quick delivery. Food was warm. Friendly driver

delivery time kept being moved on and on, and was 1 hour 15 minutes late.Food was freezing cold

The hot chocolate was clearly spilled all over the donut during delivery... Donut is soaked, with soaking wet paper stuck to it, and less than half the hot chocolate is left with the cup totally soaked on the outside also. Disappointing.

Ordered my food over 1.5 hours ago It’s come back late and cold

Our drinks had spilled all over food ended up having to bin it all

Burger was lovely so was strawberry milk shake delicious but fries were cold

Tim Hortons forgot to send my coffee. What more can I say... you're a coffee shop!!

Second time today I've ordered 10 chocolate timbits and received a box with 1 chocolate timbit and the rest plain... I have a chocolate craving and COVID so can't go myself to get them so very disappointed:(