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4.2

Based on 309 opinions finded in 2 websites

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Nº 154 in 369 in Reigate and Banstead

Nº 3 of 17 Chinese in Reigate and Banstead

CUSTOMERS TALK ABOUT DISHES WITH..chilliprawnporkducknoodlesfriedcookedchickenriceoldbean

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Very nice Chinese, among the best chilli fried beef we've had, nice and crunchy. Good price food and good value

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Chris Rogers . 2024-11-20

MORE AT Google

Great value, generous portions, nice environment

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George Oatham . 2024-10-22

MORE AT Google

Excellent food and service - recommended 👍😁

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Iain Ellis . 2024-08-26

MORE AT Google

I come here from London because it's that good. The Monk's duck and garlic Aubergine dishes are a godsend for a vegetarian.

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senoj . 2024-08-09

MORE AT Google

This place is wonderful. Food 10/10, owners and waiting staff 10/10, atmosphere also a solid 10/10. We haven’t had any issues with quality of any of the above. We have one issue, with one particular staff member: the rude person who answers the phone. She is NOT one of the owners or any relation to them. Unfortunately we think she is going to cost the restaurant significant customer loss. She was abrupt, short/sharp, impatient, kept cutting us off AND got part of the order wrong because she thought she knew best. My mum has a food intolerance to onions and there’s a dish we have that the owners know we have, and they specifically asked us to ask for it *this way*. When saying that on the phone, rude girl with major attitude problem said “we have so many customers. We can’t remember each one”. My mum said “Tina or ruby will know if you ask them, they’ve told us to ask for it this way”. So I continued to explain and she said “we either have salt and pepper or we have garlic. I’m not running around asking other staff members what you want” and I tried to continue to explain and she kept cutting us off. Now, if we hadn’t just got home from a day out and weren’t all starving, I would have hung up then and there… but we hadn’t eaten since noon and it was 7:30pm, so we were taking attitude problem over snapping back at her. We got to the restaurant and my mum asked the waitress to double check the specific dish - lo and behold, it was incorrect. To which the girl on the phones snapped “excuse me madam. I took your order and you said nothing about no onion” which we absolutely did, and told her that. The other waitress (one of many lovely staff members there) then asked why we didn’t ask for it the way we have been told to, which we said we did, but we were spoken down to and told basically we are wrong. Hopefully this person either receives some training or doesn’t work there much longer because we have been going there for many many years and this would truly be a disappointing experience for most people, ESPECIALLY if they’ve never been there before. Imagine being a first time customer there and having someone talk to you like you’re beneath them, THEN arguing with you about it in the restaurant… 🤯 this person is going to cost the restaurant some losses.

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Sophie Bousfield . 2024-05-26

MORE AT Google

If you are not able to manage guests or be organized, don't take bookings over the phone and waste others time..

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Suren . 2024-05-25

MORE AT Google

I have never used this takeaway / restaurant before-I ordered a take away from my car. I said I was 15 mins away. The food was ready on time. They threw in complimentary prawn crackers. The staff were very warm and friendly. My 92 year old father and I thoroughly enjoyed our take away- well done! A generous duck 1/4 with pancakes, Hong Kong sweet and sour chicken, mixed veg and egg fried rice- delicious-thank you!

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Katriona Page . 2024-05-21

MORE AT Google

Beautiful food. Been going here for years, great staff, speedy times. Couldn't ask for more. Get the sweet and sour chicken balls.

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Dylan06brewer . 2024-04-20

MORE AT Google

Friendly staff and great food. Best in the area in my opinion

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Edward Price . 2024-01-14

MORE AT Google

A Wednesday evening with friends , one of whom is Malaysian, so knows about his Chinese food, and recommended the place. It didn’t disappoint- good value and subtle flavours.

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headteacherhils . 2024-01-06

MORE AT TripAdvisor

First time I’ve used Tiger Lily. Very courteous delivery guy and food was excellent.

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Stella Howells . 2023-12-30

MORE AT Google

Excellent evening, food was brilliant and the service was great also. Quality food at a reasonable price. Definitely recommend

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Steve Macgregor . 2023-12-29

MORE AT Google

Ordered a delivery for first time this evening. Wish I had read the delivery reviews beforehand . Nothing had arrived after 45mins. Phoned and the delivery driver said he had already delivered it. Owner apologised and said they would send in 15/20 mins. True to their word he arrived but banged on the door rather than ringing the bell. Meal was unremarkable. Chilli pork had 2 slices of chilli. Nothing special about the special fried rice. Is there a shortage of vegetables? You may think this is the end, but no, I then get a phone call from the driver, who has another meal to deliver. Can't get a reply from the address and has my phone number on the ticket. NEVER AGAIN. . They clearly don't have a clue what they are doing.

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Carole Appleford . 2023-12-21

MORE AT Google

Always had take out, and the munch has always been fantastic !!!

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Jay Brewer . 2023-12-17

MORE AT Google

Very good food, very friendly. Put birthday decorations out. Was a quiet evening but that worked for us as we had a lady who is hard of hearing! Def recommend as the food is great.

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Kim Hall . 2023-11-09

MORE AT Google

Whenever I fancy a Chinese, I always get it delivered from Tiger Lily. They have a great menu, everything is cooked wonderfully and full of flavour, fresh and delivered promptly. Great service and food, good value for money.

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Darren Thomas . 2023-10-28

MORE AT TripAdvisor

If want a takeaway meal for 1 the House Special noodles dish lovely.

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AlanE . 2023-10-25

MORE AT Google

Lovely quiet little place food was lovely and plenty to choose from staff were very friendly aswel

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darrell denner . 2023-09-01

MORE AT Google

A wonderful restaurant, friendly staff, fabulous food, good value. Offered a box if we wished to take remaining food home.

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Karen A. . 2023-08-15

MORE AT Google

First time I've used this restaurant, found the food and the service from the staff was very good and a relaxing place to eat. Will be happy to visit again for a meal, and will be happy to try the take away side of the restaurant.

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Tim Arscott . 2023-08-14

MORE AT Google

We always get our takeaway from Tiger Lily, it's consistently good taste food. They changed hands recently but it's still the same so maybe they kept the chef.

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Yelesom E . 2023-08-09

MORE AT TripAdvisor

First time ordering from Tiger Lily. The food was absolutely terrible! I will not be ordering from here again.

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Leah Dunne . 2023-08-05

MORE AT Google

Great meal Sat 29/7. Food fresh & great quality. Butterfly prawns, chicken dumplings & crispy duck delicious,. Staff attentive and good. Nice to see improved decor which gives more ambience. Will be back.

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@ Cruiser536969 . 2023-07-30

MORE AT TripAdvisor

I LOVE this place. The service, impeccable. Food, so much of it and absolutely delicious. Atmosphere, so calming. I’ve been here on multiple occasions and have not once been disappointed by anything. Our most recent visit was for my boyfriends birthday. They decorated our table with confetti and banners, and made us feel so special. Honestly I could not recommend this place enough. My all time favourite Chinese food restaurant. You have to try it at least once.

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Megan . 2023-07-22

MORE AT Google

First time ordering from Tiger Lilly, delivery took nearly 2 hours. When I spoke to them after an hour they said it was out with the delivery driver, 30 minutes later still nothing. I wrang again and surprise surprise they couldn't get hold of the driver. Considering we live an 8 minute drive away Ill assume it was all lies.

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Nick Sharman . 2023-07-16

MORE AT Google

Absolutely disgusting behaviour had starter and waited for 2 hours for dinner to be told wait when I said it was not acceptable then told me to wait again I said I couldn't and then tried to charge me £60 for 4 drinks and 4 starters thanks for ruining fathers day I felt sorry for the waiter as he was doing it all on his own with no help

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Maria dobson . 2023-06-18

MORE AT Google

I never write a bad review but this is absolutely shocking went tonight for a fathers day meal had starter then waited 2 hrs for main and when I complained to Manager she just said wait I said we can't wait another half hour as son was travelling back home she then charged me £60 for starters when I said its not that much she said I was trying to rip her off so I ended up paying £45 and having no dinner and everyone was complaining in there.

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traveller1935 . 2023-06-18

MORE AT TripAdvisor

I've been here a few times but it has not long changed hands. I only had a take away this time, but I didn't think the food was quite as good. Having said that, it was really busy and the service was still efficient and friendly. I will definitely give it another try.

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elaine abbott . 2023-06-03

MORE AT Google

Love it here. Last visited with friends early May in memory of my recently deceased husbands birthday. He loved it here also. Many, many happy memories made at Tiger Lily over the years and hopefully, many more to come. Food is always cooked fresh to order, always hot & delicious. Never had an issue in 12 years of frequenting Tiger Lily whether eating in or enjoying a takeaway. Highly recommend

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Annalisa Dennington Balch . 2023-05-26

MORE AT Google

Best Chicken Balls I've ever had.

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Martin Skinner . 2023-05-24

MORE AT Google

We had a takaway delivered to our home The food was reasonable. The food was very watery and not strongly flavoured.

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Deanna S . 2023-05-16

MORE AT TripAdvisor

Excellent customer service and above all thoroughly delicious food. The best Chinese we’ve ever had. Thank you so much.

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Gabriela Żukowicz . 2023-03-22

MORE AT Google

Great for takeout although you can eat in. The business adapted for covid, offering take out friendly menus. That has gone but still good for a visit every now and then.

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Lewis M . 2023-02-19

MORE AT Google

Good food.very good service.Good vibes

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Lanie Seguiente . 2023-02-02

MORE AT Google

Probably the best chinese in the area

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Richard Salmon . 2023-01-21

MORE AT Google

My old badminton pals and I met up for the first time since shortly before the pandemic occurred. We met at Tiger Lily in Tadworth. It was my first time there. It is a small restaurant with just a handful of tables. My immediate impression on entering was that it was a welcoming, warm establishment: light at just the right level (neither too dim nor too bright) with large lit lanterns hanging from the ceiling and a pleasing decor. We all chose the "Supreme" menu (£25.30) rather than the other menu (£17.50). It certainly was supreme!! Choice of soups, a very wide selection of starters, shredded duck (or lamb) with pancakes etc and main courses. We all ate very well!! We were served efficiently and in a friendly way by two Chinese ladies. No difficulty in parking adjacent to the restaurant. The restaurant was spotless - as was the lavatory. The few tables were spaced well apart. There was a quiet and pleasing atmosphere. Quibbles: the hot tap in the lavatory had no water caming out and the hand dryer produced only mild, warmish air - very different from the ""Pratt & Whitney" dryers that try to blow and burn your fingers off!! Apart from those minor quibbles, I have nothing bu praise for Tiger Lily and would recommend it strongly to all lovers of authentic Chinese food.

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949davidfrancis . 2023-01-15

MORE AT TripAdvisor

What a fab little place. Don't tell anyone about it!!.

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David Lewis . 2023-01-14

MORE AT Google

Had a delivery. The food was awful and greasy., the beef in the beef rice noodles was very chewy, pork dumplings were cold, spring rolls were greasy and left a horrible taste in your mouth. Phone to complain and the manager was really rude and said there was nothing they could do. Won’t be going back

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lisabJ3998DD . 2022-12-10

MORE AT TripAdvisor

Wonderful service and delicious food, lucky to have them in Walton. 👏

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Eddie Macdonald Photography . 2022-11-15

MORE AT Google

Go for a Chinese here every couple of weeks, never disappointed.

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Craig Griffin . 2022-11-09

MORE AT Google

Really tasty chinese food. A new favourite. Fresh, good service. Can't fault.

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Thomas Yorath . 2022-11-05

MORE AT Google

Lovely local takeaway. They're happy to make off menu items and servers are polite.

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Daniel Keast . 2022-10-12

MORE AT Google

We were a party of over 20 people, yet the staff still had time to make one person - me! - a vegetarian meal. It was delicious, thank you Tiger Lily.

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veronica cheese . 2022-10-04

MORE AT Google

Quiet little bolt-hole for us, not fancy but cosy, family run and have busted a gut through the pandemic. Have never given 5 stars. For effort alone I would.

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William Davies . 2022-09-03

MORE AT Google

We had a table for 2 on a Sunday, restaurant was empty tho they seem to do a good take out trade given by how loud the lady taking the orders on the phone was talking. Sorry to say it has been a long time since I’ve had Chinese food as average as this, bland, dry, mostly looked like it was from yesterday or out of the microwave. Service was just about ok, only decent dish we had was the prawns in spring onion. Won’t be returning.

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Richard Williams (RR) . 2022-08-15

MORE AT Google

I've been a regular at tiger Lilly since 2014. The quality of the food never varies. Always high quality and never disappointing. Never wanted to try anywhere else.

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Spynage123 . 2022-08-02

MORE AT TripAdvisor

Excellent Chinese highly recommended

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Tara Williams . 2022-06-29

MORE AT Google

Fantastic food as always really friendly staff

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Stuart Down . 2022-06-23

MORE AT Google

Very friendly staff, lovely food

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Michael Secluna . 2022-04-15

MORE AT Google

Tiger Lily is a really good Chinese restaurant and the people are lovely and serve delicious food. Thanks

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Bren Hood . 2022-04-08

MORE AT Google

Fabulous as always. Despite being crazy busy with take away orders, service was excellent

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Deborah Geldard . 2022-04-08

MORE AT Google

Excellent food, authentic Chinese style!!! Great staff too

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Clint Fernandez . 2022-03-27

MORE AT Google

I don`t live near Tiger Lily so make the journey for `occasions`, ordered a takeaway last night, the restaurant was busy as always and lots of takeaway orders being telephoned in. I didn`t check the order as I`ve never had to before but when I got home the lemon chicken wasn`t there but I did have mussels in black bean sauce! The whole order was very disappointing and I`ve never been disappointed before from Tiger Lily. The Mongolian lamb was lovely, the crab claws tasteless, we tried the soft shell crab as a treat but that was a mistake. Couldn`t even recognise them in the order, the coating was very unpleasant and the crab again tasteless. I have had this elsewhere and it`s never been like this. There was way too much fresh chili in every dish, could pick it out but did spoil each dish including the noodles. The pork and aubergine, you had to really search for the pork, the were some tiny pieces but most of the container was aubergine, sauce and other veg. The mussels, which we hadn`t ordered were ok but drowned in very strong black bean sauce. The stars of the meal were the noodles, apart from the chili the noodles were lovely, but sadly we were extremely disappointed for a `celebration` meal.

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Rosieonholiday . 2022-02-20

MORE AT TripAdvisor

We popped in for an impromptu mid-week dinner date and were greeted by a warm welcome. The service is friendly. The food is sublime! So, so delicious. Flavours are unlike any other Chinese restaurant we’ve been to. Worthy of revisits!

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Tanja . 2022-02-18

MORE AT Google

We go here regularly and absolutely love it.Service is always very good and food lovely. The owner always makes a point of saying hello.One of our favourite places to eat out at.

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300amelia35 . 2022-01-29

MORE AT TripAdvisor

Thought I would give Tiger Lily another try today after a terrible meal a few months ago, but should not have bothered. The chicken sayay had been recooked and the sticks were ice cold . The mixed Hor-doeuvres were disgusting the ribs were burnt and placed on a bed of burnt black seeweed. This the the last time I will go there

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michael dowse . 2022-01-28

MORE AT Google

Four of us had a meal very efficient and friendly staff really enjoyed the restaurant and food will be going back

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Rick Mahoney . 2022-01-19

MORE AT Google

We visit this restaurant regularly and also love the take aways. We can never believe how wonderful the food is and the staff are just so lovely, polite, and give the best service you could ever imagine. Every dish is very individual and delicious and very cost effective. Tadworth is very fortunate to have such a wonderful restaurant. We would like to thank them all at Tiger Lily for giving such a wonderful service to our community. Its all outstanding! Order a takeaway - you will never want to cook again!!

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C9477FXlauram . 2022-01-19

MORE AT TripAdvisor

Thank you Tiger Lily for your home delivery. The food was warm, generous portions and really delicious! We enjoyed the left overs for lunch the following day too.

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Z6118LZgemmam . 2022-01-18

MORE AT TripAdvisor

Love this place it’s always clean and tidy in the restaurant and toilets the food is always fresh and tasty and the staff are amazing so friendly and efficient, I always recommend and people have not been disappointed

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joannecO5949YS . 2021-12-10

MORE AT TripAdvisor

We have been using Tiger Lilys for a long time , food has always been good , but this is The second time we have had a delivery, that was cold , we have told them last time , But I think it’s time , we try another Chinese take a way .

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John Webb . 2021-12-04

MORE AT Google

Was not happy with food,I tried last year n didn't eat it as the chicken tasted slimy but I just put it down to my taste buds last Tuesday thought I'd treat my son 2 chicken Currys again the chicken tasted slimy then the chicken balls as well slimy rang to complain n they said they boil their chicken I don't know how other Chinese cook their chicken but I've never tasted slimy chicken they replaced with roast pork curry too much salt they charge for the prawn crackers which also not good n 30 pound later I will never be ordering from tiger Lilly poor quality food expensive n that was it

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sarah krishnan . 2021-12-03

MORE AT Google

All of the staff were excellent, very friendly.

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Bill Lockwood . 2021-10-12

MORE AT Google

We have been using this restaurant for over 12 years and previously the Royal Phoenix when they owned that. So in total over 20 years of excellent food and service. The staff are very friendly and accommodating to any dietary needs, explaining which dishes contain what if asked. We recently visited for my brothers 18 birthday and once again everything was amazing. Quick service and the food was hot and delicious. We brought our own cake, which they hid in the fridge and later brought out when asked, singing Happy Birthday along with the family. I would highly recommend to any and all to try them out. We have always brought other family members and friends here, who have always walked away wanting to come back again and again.

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106laurenf . 2021-09-26

MORE AT TripAdvisor

I have used them for 10 years last night the food was disgusting and when contacted the manager she was so rude never go there again

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FrancescaR2088 . 2021-09-26

MORE AT TripAdvisor

I booked a table at tiger lily through the fork at tiger lily for 18 September as we reached the restaurant the staff told us the restaurant was fully booked with a private booking. We showed the manager the booking to the manager who in...

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umarasheed . 2021-09-18

MORE AT TripAdvisor

Managed to finally book a table, as normally fully booked.. Service from the start was fantastic. Crispy duck was suoerb.. beef sata was amzing and asked for it spicy and that was no problem.. You can tell that everything was cooked fresh.. the vegatables are...

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Lee B . 2021-09-15

MORE AT TripAdvisor

Excellent food, amazing service and great value for money!

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Charline Hurst . 2021-09-09

MORE AT Google

Always fantastic and fresh food!!! Absolute favourite restaurant and takeaway. Professional service .

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Alice Mcfaddeb . 2021-09-05

MORE AT Google

Great food, quick delivery a little expensive but great over all will definitely return for a meal soon

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Q2741BImattr . 2021-09-01

MORE AT TripAdvisor

Smart clean place good service nice staff. Many people coming in for their take aways. Will take friends there.

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Anthony Jones . 2021-08-26

MORE AT Google

Went to this restaurant last night it was like a throwback to the 1980s same old boring menu using frozen food Needs a good scrub and a redec also for some reason the gents doors was wedged open so everybody in the restaurant could see...

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ilovemyfoodEwell . 2021-08-15

MORE AT TripAdvisor

Amazing food and very friendly staff!

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Valentina Rossi . 2021-08-03

MORE AT Google

Arrived shortly before closing time, starving and in dire need of some grub! The hostess was absolutely wonderful - friendly, helpful and accommodating. The food was delicious. We were a group of 6 (many of which are hard to please food wise!!) but we all enjoyed our meals greatly. If I wasn't 3 hours away I would happily visit again.

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Ross Johnson . 2021-07-28

MORE AT Google

Very pleasent staff and superd flavoured food Well recommend

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billy dennis . 2021-07-09

MORE AT Google

My family & I have been visiting Tiger Lily for too many years, that I care to remember! It's the best Chinese restaurant in the local area. Tonight we celebrated my daughter's 13th birthday by having dinner in the restaurant, our first sit down dinner...

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Missallj . 2021-07-02

MORE AT TripAdvisor

So salty .. won’t be rushing backing. Real shame as staff are lovely and turns up prompt but. I think put me & family off Chinese for a while.

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Lbshark . 2021-06-07

MORE AT TripAdvisor

We ordered a takeaway today and the prder was taken by a knowledgeable and friendly young lady and it was delivered on time The food was hot and very well packed. The noodles and spring rolls were very good. The crispy seaweed was full of...

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Deanna S . 2021-05-07

MORE AT TripAdvisor

Amazing service, fantastic food overall a wonderful experience

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Giuseppe Dawson . 2021-04-24

MORE AT Google

Reminds me of Poon’s in the early days in Leicester Sq and Russell Sq - authentic old-world English version of Chinese favourites. Lovely service even for takeaways. Prompt to answer the phone and polite and always on time for collections.

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Christian Gordon-Pullar . 2021-03-08

MORE AT Google

First time I have used this takeaway. Easy to order over phone. Professional person taking orders.. Took about an hour too arrive which was what I was told As for the food best Chinese I have had for a while. Generous portions. Chicken satay, crispy...

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L9533NGmichaell . 2021-01-16

MORE AT TripAdvisor

Myself and my wife just ordered from this restaurant for the the first time. Initially, our food took nearly 90mins to arrive but we understand due to the current climate. However, after serving our portions, I noticed a huge hair in our spicy chilli beef....

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Z5757HAbobb . 2021-01-02

MORE AT TripAdvisor

I use Tiger Lilly now and again - its not my local - 30 min drive but to update , i used the takeaway service last week as a pick me up from all the misery of covid ., and the food was excellent- service...

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Trek737259 . 2020-11-30

MORE AT TripAdvisor

Absolutely love this place! Firm fav With my family

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Cassandra James . 2020-11-18

MORE AT Google

superb food, excellent value for money..large portions... staff are amazing.. highly recommend

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Lee Bristow . 2020-10-18

MORE AT Google

Tiger Lily is our favourite chinese restaurant in the Surrey area. We tottally recomend it! The service is amazing and the food great! Enough said!

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GeorgeAlexopoulos . 2020-07-22

MORE AT TripAdvisor

Excellent food, but most impressively, excellent interior and atmosphere

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Quick O . 2020-07-17

MORE AT Google

Have been going to Tiger Lily for a considerable amount of time, and can whole heartedly recommend the restaurant. The staff are always friendly and go beyond. The food is amazing, providing a genuine Chinese dining experience.

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Jahan Miah . 2020-07-16

MORE AT Google

Great local Chinese restaurant. Great taste and affordable pricing. Lovely staff! Will be back soon!

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Es L . 2020-07-16

MORE AT Google

The food here is fantastic but what I was most happy with was the professional, clean interior. Much nicer than other Chinese places I'm used to

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JameseyfromSE . 2020-07-16

MORE AT TripAdvisor

Takeaway service currently is absolutely brilliant! Service exceptional as always! Food is unmatched! Missing so much visiting the restaurant as usual so the takeaway service is the next best thing! Can’t wait to be back there for my Friday night usual!

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robynrebecca93 . 2020-07-16

MORE AT TripAdvisor

Lovely local Chinese restaurant! Delicious food and one of our favourite restaurants. Very helpful and friendly staff too!

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Antonia Y . 2020-07-15

MORE AT TripAdvisor

Amazing place to eat for a meal and really friendly staff, good service as well

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Selphie Ho . 2020-07-15

MORE AT Google

Excellent serivce, friendly atmosphere, Good food.

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Yat Keung Ho . 2020-07-15

MORE AT Google

Wow! The food here is truly amazing and such great service. Would highly recommend this great local takeaway to all.

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chelharper . 2020-07-15

MORE AT TripAdvisor

I was looking for a Chinese in my area, found this place after a string of friends recommended this restaurant/takeaway during this lockdown period and decided to give it a go for a takeaway. I have to say, as a lover of Chinese food, this has got to be one of the best I have ever had. The service was great and friendly, food was impeccable (wasn't greasy and was flavourful) and reasonably priced - loved the french beans, salt and pepper prawn and chicken satay!Lovely local family restaurant and would recommend for anyone looking for a Chinese! I look forward to coming in for a meal when everything opens again!

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TedPark912 . 2020-07-08

MORE AT TripAdvisor

Just had our 1st Chinese from Tiger Lilly Tadworth since Covid... & totally disgusting,the whole meal was like eating mouthful after mouthful of grease & has gone in the Bin, Won't be ordering from you again.😲

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Janetta Henderson . 2020-07-04

MORE AT Google

I've been going to Tiger Lilly for years - it's always spot on. Perfect...

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Simon Roberts . 2020-06-06

MORE AT Google

Amazing food, fast service (apparently its rammed on a Friday and Sat night) and friendly staff. I'm just dissapointed it's not my local.

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Joe Savitch-Lee . 2020-02-28

MORE AT Google

Amazing food one of the best Chinese I’ve had. Restaurant was packed. Great service reasonable price highly recommend

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Joannedriver . 2020-02-24

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