Based on 333 opinions finded in 2 websites
Based on 333 opinions finded in 2 websites
Nº 205 in 393 in Waveney
Opinions
Good for the price point. Cheaper option on the seafront. Staff were friendly, we had donuts and ot drinks. Everything made fresh to order.
Natalie Shaw . 2024-11-01
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Lovely coffee during a stroll on the Prom
Paul Darragh . 2024-10-16
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The best ice creams in lowestoft. Always friendly service
Brett Ruth . 2024-08-31
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I have a Tree nut allergy. Staff where amazing when I asked questions and I actually manged to have some naughty doughnuts which was amazing .well done ladies.
Michelle Hill . 2024-08-20
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AVOID!!! Bloody awful, disorganised service. Run by Teens that are more interested in gossiping and their phones. Kept waiting, ended up walking out. Only wanted ice cream and donuts Two doors down much better service.
Natalie Trenner . 2024-06-29
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Very expensive for what you get. Get ice creams cheaper in great Yarmouth sea front and they come with a 99 flake! Here they don't.
Kieran Kempson . 2024-06-26
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Delicious food and one of the only places left that charge a reasonable cost. The donut ice creams are amazing and they are not shy with toppings like some places.
gem murphy . 2024-06-16
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Had fish and chips there today, they were very expensive, the batter was orange in colour the fish had no taste. We had to wait 20 mins for what should be fast food. Won’t be returning.
Michelle Holmes . 2024-04-02
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Great place for a cuppa and doughnut, ice cream, and all your holiday maker bits.
Ged . 2024-03-20
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Stopped for an ice cream, great!
M C . 2023-11-15
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Chips were nice but terribly small portion size for a medium I’m sure they didn’t want to cook any fresh but 18 chips does not make for a medium portion I’m afraid. Very disappointing
Darren Grimsted . 2023-10-29
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Nice riverside pub selling good food and beer, community owned
Barry Collett . 2023-09-15
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Good choice of ice creams, snacks , drinks, food and more 😋 prices aren't crazy high. In terms of being between piers / parking it's about half way and possibly some of the better views upand down the beach ⛱️ the fish and chips here are nice too I had the peanut butter Mr whippy which was a medium
Daniel Lister . 2023-09-03
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Aug 2023 the chippy must have changed hands since last year as the fish and chips are nothing like we have had for the last 3 years. The only way to explain it is an over priced very cheap frozen fish and chip ping meal. The fish we had did not flake in the slightest and the chips were just over crispy. Please please go back to what you have done over the past years. We didn't take it back as we had taken the meal away and sat on the beach. Previous review was 5 stars - Fish and chips absolutely fantastic everything cooked to order. Will definitely go back for more
simon callicott . 2023-08-14
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Tremendous value as always. Our go-to ice cream vendor in Lowestoft !
Syer Shulver . 2023-07-04
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Quaint wee place,all good until a bloody seagull nicked my donut
Andy Mackay . 2023-06-01
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Fantastic ice-cream and even better prices .
Anita Crouch . 2023-05-11
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Delicious bacon and egg bap with a cuppa, cheap too !!
Anne Millican . 2023-05-07
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Lovely people, everything perfect.
Alan Higgins . 2022-10-11
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Called by late in the day today and still got super efficient and friendly service from the team and the young man serving and all at a very reasonable price. Ice-cream was great as were the waffles and donuts. Top work Tides Reach. 👍🏻
steve baker . 2022-08-29
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Nigdy więcej. Obsługa jest z innej planety. Zamówiłem pączki z cynamonem, ale po namyśle poprosiłem o 2 z cukrem. Pani zamiast powiedzieć, że już za późno bo wszystkie są już gotowe, umyła dwa pod kranem, obtoczyła w cukrze i podała mi w osobnej torebce.
Sir Lolek . 2022-08-15
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What wondrous magic have I encountered in this innocuous beachfront ice cream parlour?! They pour out the ice cream from the machine as normal, but it has colourful flavours around the edges! Like the gold on the sides of the pages of expensive books. But this ain't gold, it's mint flavour! Bubblegum flavour! Banana! But wait, there's more! Ask nicely and they'll dip it in chocolate for you! Not a flake. Not chocolate sauce. THE ENTIRE ICE CREAM is covered in chocolate! When it starts to melt, the flavoured syrup oozes through the cracks in the chocolate! This is ice cream taken to a whole new level!
Matthew Shepherd . 2022-08-06
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Managed to get diabetic ice-cream here at reasonable price made my husband's day
Dawn Lambert . 2022-07-15
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Such great value. Love the milkshake says son. You must try dipped ice cream with nuts - delicious. Such great value for money.
Vinnie Harris . 2022-07-02
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Used to do a great hot dog but today it was not the same as it used to be, The bread was too tough to eat/bite through so it went in the bin :(
P . 2022-04-14
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Excellent service and very helpful
Pat Womack . 2022-01-30
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Enjoyed a cup of tea and a bacon bap during today's walk along the sea front. Simply the best bacon baps anywhere; slightly toasted bap, trimmed bacon - equally perfect on a cold winter's day or in the summer.
Kevin Millican . 2022-01-09
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Lovely seaside venue. Owners and staff so friendly, helpful and polite. Food and drink fantastic. Very good prices. Certainly not ripped off here like some other places. Love place to sit on a sumners day. Would recommend strongly.
pat youngs (Patsy) . 2021-10-06
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We have a really nice hot latte and a tuna mayo roll which all ways really tasty good prices can recommend
MILES BOSTOCK . 2021-09-25
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Lovely choice of gifts at reasonable prices 👌
Sharon Hully . 2021-09-09
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Ice creams, doughnuts, cold drinks, and souvenirs feature at this esplanade business facing the North Sea. I contented myself with souvenirs, but the ice creams did look tempting. Service was friendly, and you can pay by debit card, which isn't always true of seafront businesses even nowadays.
Clifford M Willett (Cliff) . 2021-09-06
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By far the best place to get ice cream, doughnuts and have a good natter 😂😂 love this place would give it more stars if I could.
sharleen hester . 2021-09-05
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Good seaside shop lots of goodies and snacks
susan brooks . 2021-09-01
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Lovely staff, clean and the most epic ice cream ever.
Kelly Stewart . 2021-08-15
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Lovely souvenirs at reasonable prices and a great variety of ice creams and slushies
K P . 2021-08-12
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The best ice creams on the seafront! Always friendly staff and the ice cream always tastes really good.
Adam Pike . 2021-08-05
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Good ice cream but bad attendiment ,.my brother wanter an ice cream with a one chocolate flake instead of attender try to understand what my brother want , she was like: ...bla bla .(i wont say the name )i dont what he wants , i dont understand him , it was rude , my sister had to get my brothers ice cream because the attender put the wrong ice cream🍦
Daniela Matavele . 2021-08-03
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Chips ok need to change sausages awful
Steve Bradfield . 2021-07-17
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Massive servings and excellent prices
Samuel Harvey . 2021-07-17
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Amazing food and service with great value for money, will be going there regularly now for more of their awesome food.
zerocool278 . 2021-04-16
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Amazing range of toppings and choices, pleasant staff. Sadly pancakes bit under done and lack of lid on choc sauce led to spillage on a jacket
Andrea Gwinnett . 2021-04-13
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Love the gifts they sell in here and icecream and Coffee etc . Reasonable prices and friendly and helpful Staff.
Christine McDaid . 2021-04-04
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The Ice cream and donughts are good
Robert Goodwin . 2021-03-31
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Enjoyed my ice cream, friendly service and good value for money
Philip Reeve . 2021-03-05
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Doughnuts to die for they are beautiful
Kaye Bazely . 2020-11-22
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Living in Lowestoft I take our town for granted, it was lovely coming down for lovely food and reminiscing. Im glad somethings have stayed on our sea front.
Joy Russell . 2020-09-26
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Nice fish & chip's, lovely ice creams.
Tracey Bullard . 2020-09-15
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Best place to get an ice cream
Matt Fahey . 2020-08-30
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Tides reach. Food good. Value really good. Staff very friendly. Setting very clean
Richard Frost . 2020-08-30
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Lovely ice cream and fresh donuts. Yum!
angie T . 2020-08-23
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Just had a portion of chips better than last time I went there so will go again.
Dave Ward . 2020-06-28
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Friendly staff, nice menu for takeaway drinks, snacks & ice cream. Also nik naks and seaside inflatables as you'd expect from a cafe by the beach.
William Jenner . 2020-06-03
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Is it the same owners from 2016 as they were doin a good job and hope they have a future there if it is best of luck
Scott H . 2020-05-03
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Staff friendly food and drinks good
Danniella Cosburn . 2019-08-27
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Amazing choice of brilliant toothsome things, including waffles, pancakes, doughnuts, ice creams and just about every flavour and topping yiu could think of!''Very cheery 'happy to see you' staff. Will so be going there again 😍
Andrea Gwinnett . 2019-08-22
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Love having icecream here. They are lovely and a good price. When you see what other holiday places charge.
rosie ardley . 2019-08-22
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Absolutely the best seaside ice cream and every possible flavour and topping. Oh and the lady Hayley was great nothing was a problem. Great service
Robert W . 2019-08-19
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Sorry to say Tides Reach has changed hands and my previous review no longer applies. Going to leave it here as recognition of how good the previous people were: Lovely fish and chips, some of the best I have had in many years. Good portions and prices. Nice outdoor seating with views of the beach
Andy Batey . 2019-08-19
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The only thing really going for this place is the staff working there, I received really valuable customer service when I was served so on this point I can't fault the place. I did however walk past at 10am then again at 9:00pm and the same employees were still working and I can't imagine this place has an abundance of employees so it was quite clear to me the staff are over worked. Considering many of them appeared to be school leaver age as well, led me to think that maybe they're being a bit exploited. The ice cream here is good and the choice and selection on offer for a beach kiosk is pretty astounding given the place is quite small. However,saying this, looking through the back into the kitchen it looked as though there was never really a tidy up as the place cluttered and untidy which is only a breeding ground for bad things. The boss seemed to pick the staff up on small things in front of me and other customers which is not only embarrassing for them but also for me as well. The place it's self is a bit of a dive, but the employer clearly knows how to choose good employees and there is a lot of selection on offer for ice cream, food and other beach renowned treats so long as you're happy to forgo standard hygiene surrounding your food.
jayzora246 . 2019-08-18
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Ice cream fantastic . Fish n chips too greasy and soggy.
tania dodd . 2019-08-08
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Chips were a bit disappointing though I did enjoy the doughnuts, They were the best part.
Nevi Darke . 2019-08-01
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Got quite expensive since it changed hands
Jamie Brooker . 2019-07-23
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Fantastic little cafe and a cracking cup of tea too
graham brown . 2019-07-15
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I don't like the forks, 5 stars otherwise
Jacob Gibbs (DyslexicTrinex) . 2019-07-15
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We had the waffles and pancakes (proper ones freshly made not scotch pancakes) with ice cream, sauce and toppings. Absolutely delicious!!! Extremely friendly staff and a lovely place. Highly recommended
Sandra Ramp . 2019-07-15
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We bought 6 donuts for £2.50. They were freshly made to order. There was a good choice of sugar toppings. The cinnamon sugar was lovely. The donuts were very tasty and full sized, not those mini ones that are found most other places! They do take a while to make so large queues can form behind you!
Sandancer77 . 2019-07-02
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Great..... really nice on a hot day by the sea.
Philip . 2019-06-30
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Best fish & chips in lowestoft ice cream great value too you won't be disappointed!!!
Steve Cornell . 2019-06-11
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Best fish and chips ever .Staff really friendly x
Gwen Waters . 2019-06-09
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It's like having all info in your hands
S B . 2019-06-04
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Bargain ice creams with everything from rainbow cones to sherbet toppings! Scoop or whippy, take your pic. Yummy yummy would definitely go again! Also, as I always mention gluten free on every review that I do, the two coeliacs had simple whippy ice cream in tubs with syrup on top but the staff were very helpful and I’m sure could have offered other variations had we wanted them.
Glutenfreefam . 2019-06-04
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Super pleased to find dairy free vanilla ice cream here at the Ice Cream Parlour and the option of a gluten free cone! Great price too. Highly recommended
Rachel Cropley . 2019-06-03
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Carol and Hailey are fantastic, and always up for a chat. You can tell they genuinely enjoy being there and love interacting with the customers. The food is standard seaside stuff but is always well prepared and very, very well priced. I definitely recommend the chocolate dipped whippy ice creams! 5 stars are warranted for the great prices, chocolate dipped ice cream and super friendly service
D S . 2019-05-26
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The staff are very good and friendly and look after you and it is nice to just sit and have something to eat and drink will go again.
Paul Simmons . 2019-05-16
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Good fresh cooked to order food.
Michael Ambrose . 2019-04-29
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Good selection of ice cream, friendly staff
Donald Rookyard . 2019-04-28
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Busy place on sunny days, but fish and chips cooked perfectly.
Wayne Daniell . 2019-04-23
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Family visit, the cod was great and the kids meals great value and a decent portion size aswell, would visit again.
Essex Events . 2019-04-22
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Nice staff and reasonable prices for ice creams coffees etc. Best place along beach
Gary Baverstock . 2019-04-18
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Went in with 2 adults and 3 kids and got 5 cones of chips & a curry sauce, They were all cold so we went in and asked for fresh chips, the person fring basically called me a liar so I suggested that he felt them. He again said that they couldn't be as they had just come out of the fryer, he felt them and rather than throwing them away he put them back in to the hopper, this replacement seemed as though I had asked him for the crown jewels. They did replace them but yet again they were COLD, we couldn't eat then and left them on the table. The curry (slop) was unbelievably rank. Its not often I say this but if I were you I'd stay well clear of tides reach.
Paul Cook . 2019-04-18
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Food nicely cooked and pretty quick! Staff always friendly and polite. The only downside is it's a bit hit-and-miss when it's open. If you walk past and see see it open- I highly recommend this fish and chip shop.
S Carey . 2019-04-17
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I always go here for ice-cream and a cup of tea/coffee, very polite staff and plenty of seating
Jayne Goymer . 2019-04-04
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Great place for ice cream, excellent value
Paul Harber . 2019-03-09
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Very disappointed.maube went there at wrong time but the tables were dirty and the food we left as was stone cold and tasted like it was cooked in old cooking oil
Mark Bolderston . 2018-11-08
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Great little open area coffee shop plus everything there for kids.
David Dyckhoff . 2018-09-07
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Usually these use 2 cook the best chips on the sea front. It was the 1st time I had some 4 a while from herr and I've got 2 say it was very disappointing. I don't know if they r knew owners but the chipper was obviously broken as they were like wedges and they wasn't very nice at all. Sorry tides reach but if you can't cope with the summer trade please employ some staff as the wait was unreal 2...
Suzanne Banyard . 2018-09-05
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Great fish & chip shop, cooked fresh. Just set back of the sea front prom, with plenty of seating inside or outside.
Mark Green . 2018-09-02
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Very run down, a let down to one of the best sea side locations
Rocket . 2018-09-01
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Cheesy chips taste like onions and were not cooked
Lorna Reynolds . 2018-08-31
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We walked past this place earlier in the say and say a nice selection of ice cream and deserts. So after dinner we went back for desert. It was brilliant. The man that served us was very friendly and extremely generous with the portions (will most possibly get the sack now, sorry). We were they just before closing time and the waffle with ice cream sounded really nice. The man was very obliging and made it for me. For most places, they would simply say sorry we have finished for the day but not this place. The location of this place is very good too. We enjoyed our ice cream under the moonlit sky. Wonderful. Highly recommended.
Andrew . 2018-08-26
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Good place to go to . Lots to do
Philip Dainton . 2018-08-25
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The best fish and chips in Lowestoft.
David Hatcher . 2018-08-23
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Think there is 2 or 3 parts to tides reach which is on the sea front, there's the ice cream parlour which sells the biggest ice cream I've ever seen, they sell a mixture of things from drinks to seaside souvenirs, their milkshake's are beautiful loads of flavours to choose, the chip shop part is a must the fish & chips are beautiful. I think there is a tea room but I'm not sure on that. The staff there are very nice & friendly & polite & helpful.
Rob Rutherford . 2018-08-23
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Very nice fish and chips freshly cook
David McGee . 2018-08-20
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Local family-run business. Dog-friendly. Food & drinks are reasonably priced. Plenty of seaside gifts/souvenirs. I love their ice cream & thick milkshakes.
Sue Hart . 2018-08-17
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Went with my mum for a quick drink... the lady didn’t know what mocha was despite it was in their menu....needless to say it did not taste good and I couldn’t drink it!! There was no sign to inform that toilets were out of order, which was another reason for popping in. When asked to cancel the order due to lack of toilet facilities was told no. Staff unatentive and just around chatting amongst themselves
570stacey2018 . 2018-08-10
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Fabulous place, right on the promenade and prices just right.
Rosalyn Walker . 2018-07-25
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The food is tasty but I've been put off by rhe amount of times I've been in there and there are dogs in the restaurant.
Tori Giles . 2018-07-15
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We had lunch here with the two grandchildren, 3 portions of fish and chips, Bit on the pricey side for my liking, even had to pay for the tomato sauce, and not delivered to table, had to collect yourself. Having said that the fish and chips were well cooked and tasted good.
Alan Lovett . 2018-07-07
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Brilliant ice creams, brilliant service
Pamela Curran . 2018-07-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We used to go to this cafe years ago and always enjoyed our experience. Unfortunately today our experience was not a good one. Felt like I spent more time queuing for drinks and then back for food than sitting down and enjoying the experience. The menu seems somewhat downgraded from when we went before (very limited - no JPs or salads etc.). In the counter pastries (sausage rolls and tea cakes) sold out by 11:30. But for us we ordered 2 x bacon, cheese and tomato paninis (£8ea with no salad garnish!). I think the photos show the problems, as one of the guests are in early pregnancy I am really disappointed this grey spoilt meat was served. They didn’t come round and ask how the food was like most restaurants do, so we took the plate up the girl looked confused and took it to the kitchen they offered another one (noting no apologies given) but spoilt meat was enough to put us off and they did complete a refund for the one that was off quickly. Such a shame but to be served off meat is pretty terrible for a well established cafe. Won’t be back, which is such a shame. Note: we are not people to complain so this is a rarity. The shop however is still a lovely visit.
39 Opinions
As a stranger to the area, checked the website that shows the shop was open. It wasn't so went to the other shop at the other side of town, where the food was excellent ,the staff friendly and very busy, good luck to them. They deserve it.