Thyme premier inn docklands london in Newham

Came here because of good ratings here. Well… when waiters don’t know neither their job nor the food they serve, it gets kinda difficult. Food was better than the professionalism and service. Dissappointed Could have been good with proper management and staff with the slightest experience

If you are staying at the associated Premier Inn, you will probably eat here. It is best to book as they do get very busy, otherwise you may need to wait quite a while. I popped in here with a work colleague and ordered the steak n chips, the steak was cooked as per my request which was great. Chip were average and there was no salad although it is advertised in the room menu. A staff member bought some rocket leaf that although a nice gesture was a little too far gone. Services was good considering they were very busy, staff were efficient enough.

Ate here while staying in the Premier Inn. Had two kids meals for a grand total of 8 pounds. Seemed good value to me. Really can't fault the place.

Café da manhã no hotel Premier Inn. Na média, ruim pra médio. Comida insossa. Faltando reposição. Só pra "matar a fome do corpo".

Staff are very friendly, but seem understaffed. Food was fine, not exceptional but didn't expect it to be. There is a good meal deal for 2 courses, a drink and breakfast the next day, £25 which is quite good value and did the trick.

Stayed here for breakfast after a bad night in the hotel ... Yuck yuck yuck ,slimed eggs , undercooked bacon & sausage . Cold beans no white bread no cups, no glasses no juice ,

We booked a table for 4 as we were staying overnight in the hotel. We were seated on time, and introduced to the host (Shahria) and our waitress (Jurate). The children had already decided that they wanted to order off the main menu as opposed to the kids one, but were still give the activity sheet menu and crayons to keep them occupied, which was a nice touch. We ordered the 8oz Full House Burger, 3 sides, Fully Loaded Pizza (I chose smoked salmon and red onion, delicious!), BBQ ribs, and Salmon Nicoise Salad. Portion sizes are large, and the only gripe we had is that the coleslaw wasn't great. Food was delicious and our waitress checked, more than once, without being intrusive, whether we were enjoying our meals and to see if we need more drinks. All in all, we ordered 4 mains,3 sides, 3 lagers, 5 soft drinks and 3 deserts and the bill came to just under £80, we also left 10% gratuity as Jurate was ridiculously busy, but still remained happy, helpful, smiley and made time to talk to our children, so a big personal thank you to her! :0) We also had breakfast in the restaurant the following morning, where the kids ate free as we had ordered a full breakfast for ourselves. They loved the buffet style, and pretty much tried and enjoyed everything, including Premier Inns 'purple sauce'. Once again staff were polite and helpful. I wasn't expecting much as this is a 'budget hotel', but was really impressed with the quality and quantity of food. Would definitely recommend Thyme restaurant to others, and will be eating there again.

We booked the meal deal one night for our two night stay which included a starter a drink and a main for 22.99 which also included breakfast in the morning. The food came out very quick was very good food the staff were excellent and very informed about the menu and very polite. Was very happy for the price also the brekkie was good in the morning too and good service.

We ate here on our first night and were not impressed with the food, especially taking into consideration the cost! We made sure we'd eaten before we returned to the hotel on the following two evenings!

If you want to eat here book at least ten weeks ahead and place the order for your food while your at it, food turned up after 1 hour 15 mins and was sent back as it was sat under the hot lamps for 15 mins until we reminded staff it was there, we could have booked a package holiday and returned before the food arrived, the best thing about this place is nothing

This is not the last time we eat in. We were to tired to walk out, so we decided to try in restaurant, and bought the meal-deal, so we would get free break-fast the next morning. I would definitely recommend the mixed grill, ( I like meat, more that veggies :)

Ate here twice and the food was excellent and between 6 and 8 it's happy hour buy a drink get another free two pints and two coke £5.70 well worth a visit .

We found this place to be fantastic, very pleasant and helpful staff, food beautiful. we had 3 courses plus breakfast for £22pp plus a drink of your liking. we were well impressed. Had a good nights sleep. Also being in London we could see all the local attractions.

A lot of the time you eat at places that aren't ever going to be setting the world alight in terms of culinary excellence. I mean, there is never any danger of a restaurant in a premier inn gaining a Michelin star is there? When you go to a place like this, the menu will be generic "Beefeater plus" ready meals which are developed/specified by the corporate owners in a carefully cost controlled environment in a way that means that the end product can be replicated endlessly with very little variation. You know this (or at least you should), they know it, and still you go there. Why? well, convenience mostly. The one area that they can make a difference is with the staff - they will all be trained to provide a certain level of service but how they choose to deliver it can vary enormously. I found the staff here (including the Italian gentleman, who's name I think was Roberto, that was in charge of breakfast) all remarkably good. They communicated well, were polite, friendly, efficient and prepared to engage in a human and cheerful manner. Top marks to them. The food was OK, exactly what was expected at a reasonable price.

We were really looking forward to eating here but unfortunately will not be coming here again. Whilst the staff were brilliant and attentive we had to wait over an hour for our food which was at best very mediocre when it arrived. Whilst I'll except the venue was busy that doesn't excuse the fact that were simple weren't enough staff on shift. The problem was then we ordered for some reason it was sent to a room as a takeaway and not to the table hence the delay. Having identified the problem when the food came it appeared to have been under the lamps for a while and was all dried out. When we complained the front of house offered a full refund on the meal for which we were appreciative of and she handled the matter in a friendly and courteous way which we could really not fault. The main reason for the poor service is simply down to the fact that the staff there were totally overwhelmed by the number of visitors for which the Whitbread management want crucifying for for not having more staff on. I mean a hotel restaurant by the Excel on boat show weekend isn't going to be busy is it! I'm sure on another occasion we would have been giving it 4 or 5 stars.

Angenehmes Ambiente, irgendwo zwischen Pub und Restaurant. Personal sehr freundlich und aufmerksam. Kinderfreundlich. Gute Angebote ("deals") auch für Familien.

We really enjoyed the food that we had here. The starters were lovely. Not fine dining but good, pub-type, comfort food in a nice warm atmosphere. Just wish we had come here for our meals at the beginning of out stay at the Ramada across the way. Breakfast was also very good. We had a "meal deal" for about £23. i.e. starter + main course + drink + breakfast next day. This was excellent value. I have written to the manager at the Premier Inn to express my thanks for the warmth of his staff who really deserve a rise for being so friendly and welcoming.

While staying at the Premier Inn hotel, my family of 4 had one dinner in the restaurant, and we were very satisfied,We had burgers and curry, this arrived very fast, was very well made and at a extremely reasonable price.

had evening meals and breakfast at Thyme and could not fault either the food or the service from the staff. The menu for the evening meal offered plenty of choices and the selection of food at breakfast was also wide.

The food was fresh, well cooked and presented, and well priced.The staff were friendly and efficient

The breakfast was brilliant with a good selection in all categories. We also had a very enjoyable evening meal of fish, chips & peas, which we were able to have in our room as we were tired

Friendly service, excellent food, very clean restaurant area all in all WONDERFUL ! The steak I ordered was perfectly cooked and my daughter's portion sizes were definitely not tiny xx

Food was exceptional, very prompt service, very attentive staff, large and varied menu and a very good price value. Does get busy but the service did not suffer at all. Excellent chef's !

Very friendly and attentive staff, who took time to talk to us about our London experience. We booked bed and breakfast but after booking an evening meal one night, will definitely book dinner, bed and breakfast next time!

Excellent choice and value for money, especially now you can choose from the whole menu if you have a meal deal

Inhospitable and slow. The restaurant area is small for the size of the hotel. Bar area is large. Hard to tell if they permit dining at the bar tables. Our family was told yes, then went to order and was told no, food is not served in the bar. The hostess was not friendly or informative. Arbitrarily told us that there might be a table in 30 to 45 minutes time. So we walked around Albert Dock and returned in 30 minutes only to be told it was not yet 8 pm. Hard to accept when you see loads of vacant tables. There are many dining options at Albert Dock. Do not choose this one.

We ate in here twice during our recent stay becuase it was such good value for money, the staff are very efficient but very pleasant and welcoming, nothing is too much trouble. There is a good range of food to choose from and it is all freshly cooked. We didn't do the meal deal but even so it was very good value for money, I would highly recommend to anyone especially staying at the hotel.

Take out the meal deal breakfast and a 3 course meal plus a drink for just over £22. Good quality and well cooked. Breakfast all you can eat!