Thyme in Belfast

It's a premier inn. What more can I say? Location is ok, breakfast was fine, room was fine. Nothing special but equally nothing wrong with it. I dunno, I'm struggling to think of anything to say other than 'fine'. Not especially cheap though, you might find better value elsewhere.

Nice place in a good location, close to the city centre, with a good service. A clean room but a smelly carpet on the corridor. At the restaurant, one day, I waited for a waiter to take my order really long. Food was average. However, there is a brilliant place next door to the hotel with lovely breakfasts. In general, I spend nice few days here. I've visited them recently, and have to say that everything was new (nothing smelly 😊). REALLY GREAT EXPERIENCE 👍 However, I've been waiting for the service at their restaurant for ages. It took over 45 minutes 😱. But the rest was more than OK. Thanks to all the staff 🙌

Good value for money.. Most comfortable bed ever! Lovely friendly staff...

I have been trying for 2 weeks to call the hotel to amend my booking at the end of the month despite the times i call, the main booking line or attempting to call the hotel direct I can't get through to anyone. Poor customer service. Feel like my booking will be wasted despite my attempts at amendment.

Absolutely awful customer service/ care. My mates came to stay the weekend from Liverpool understandably we should have known in advance that a 17 yr old was not allowed to stay for some reason, the man didn’t care he that he was about to make a 17 yr old homeless for 5 nights, no apology, no care, no sympathy, no help, no offer to reimburse the £400 that they spent there. He simply did not care. Lucky the other premier inn let her stay! The room was small for the biggest one they had and after waiting 20 minutes for a staff member because she was smoking outside i asked for more toilet rolls they handed me napkins, napkins!!! I honestly think this is just a location and staff issue not a company issue. Do better! Higher better staff!

Lovely room and great staff. Very friendly

Usual great standard of rooms, very clean and spacious. Down side was the dining experience, evening meal the gammon was so overcooked it was inedible and the breakfast buffet was a complete mess, people waiting for plates then no fried eggs or bacon, people complaining and this was both mornings so they hadn’t learned from their mistakes on the first morning. Good location etc but the catering / kitchen side needs a massive kick up the backside

Very good simple and comfortable

Location is ok that's it parking can be done for free in the housing estate 2 roads down. Cafe Nero round the corner for good coffee hotel is below average with multiple issues I wouldn't recommend this hotel or staying here the room was not suitable for staying in. And lifts get very busy in morning. Pure gym next door for excersises

Great place to be based at to explore Belfast!

Hotel and room very clean and tidy, great bed.

In general a very decent hotel, but charging £380 for 2 nights in early March. Bit of a rip off in my opinion. Won't be staying again on a value for money basis. Premier Inn....Stick to your values, and that wasn't ripping people off.

The lady in reception was amazing, even booking us a table at Tzatziki in Greek, thank you so much , sorry I didn't catch her name

Brilliant location love the romantic pink lights

We had availed the luggage keeping services, very friendly staff

Stayed overnight here on new years eve into new years day, room was very clean and bright, the woman on the check-in desk was very friendly and helpfull, as were the bar staff, breakfast was self serve and not limited. Great value for money all round

I had cancelled my booking it was on my screen cancelled but the hotel want and took the payment out of my bank and I didn’t say because I have nothing the wouldn’t give me a refund or even a different night to stay it took me two days to get throw they I said I wanted to talk to manager this is two days and still waiting on phone call bank

Lovely room and the service at check in was beyond super! Thank you for a beautiful room and stay.

During my visits to loads of Premier Inns, the new favorite has to be Belfast Albert Street, specifically at the front of the house. Kieran, who managed the front decks amazingly, exhibited exceptional kindness and a genuine demeanor that made the overall experience truly delightful. He stands out as the nicest person I've ever met at front of house. If you're considering a stay here and need help choosing food, I highly recommend him. Thank you again Kieran... for consistently providing trustworthy and excellent service at the front of the house.

Booked for 2 nights Chef did not turn up for work no hot breakfast food Only hot beans only cancelled tonight’s booking

The hotel is located close to the centre, easy to reach and offers comfortable rooms and a typical British breakfast. Only if you are planning on a business visit - wifi is free but very slow, not suitable for virtual meetings. You can get an upgrade but have to pay for it.

Clean and friendly staff. Close to city centre a St georges market..!!!

Excellent location for city centre. Had a refurbished room which was spacious and clean. Staff were very friendly and helpful. Breakfast was very good with good choices and well cooked. However, evening meal was not good - pie overcooked and top was burnt, no peas with fish and chips as was advertised. All in all good value for mini break suggest you eat out for evening meal.

Very clean hotel. Breakfast good bit short of some items but maybe bad timing. Within walking distance to must shops. Would recommend get train or bus because parking is a nightmare.

Very reasonably priced hotel and very central location. Staff very friendly would recommend

Bit disappointed when told on arrival there was no room to hold our bags as it was full, but wanted to charge £10 to check in early, asked for the manager he agreed to keep the bags when I told him my disappointed to be charged for early check in when all I wanted to do was drop off a bag to go shopping

Clean, comfortably bed, helpful staff and great location. Putting the Premier in Premier Inn.

Great location in the linen area of Belfast within walking distance of city centre. Wonderful and welcoming staff receptionist. We sadly did not get her name but she has friends in "2 dogs" an area of Liverpool. So we bonded, really made us laugh. Thank you lovely lady with the fab eye brows. We will return.

A nice modern room. Very helpful staff. Breakfast good value.

Excellent service breakfast fab, staff lovey.

Really happy with everything. Excellent rooms and excellent service.

Our stay at Premier Inn Alfred Street, Belfast, was nothing short of excellent! The staff's hospitality was outstanding, creating a warm and welcoming atmosphere from the moment we arrived. The rooms were clean, comfortable, and thoughtfully designed, making for a relaxing and enjoyable stay. The central location made it convenient for exploring the city, and the amenities provided were top-notch. A big shoutout to the staff for their friendly and helpful service. Premier Inn Alfred Street is definitely our go-to choice for accommodations in Belfast. Highly recommended!

Good location. Nice and quiet street. But would be better if there are shops nearby. Right now the closes shop of any kind is at least 3 blocks away. The restaurant downstairs was a little expensive so you would have to walk a long way to find other meal options. My room was modern and clean. Overall I would say it's good value for the price of the room, but not for the meals.

Great place and friendly staff.

Lovely clean room, comfortable bed. Breakfast was great. Staff very welcoming. Easy access to main streets for shops, food, pubs, buses etc

Welcoming & very helpful staff. Room was spotless & perfect for our 3 day break in Belfast.

We thoroughly enjoyed our stay at Premier Inn Alfred Street. The location was central and within walking distance to the city centre. It was also very close to the main bus station which was useful on our journey from and to the airport. The room, reception and dining areas were very clean. The staff were very pleasant and helpful. We enjoyed breakfasts and evening meals in their dining area. We would thoroughly recommend Premier Inn Alfred Street and we plan on staying there on our next trip to Belfast.

Excellent rooms for a good price. Clean, tidy and well maintained. Lovely staff on reception.

Great hotel in a great location , staff were very friendly and room was perfect

Located about 10min walk from the city centre and 20 mins away from some good places to eat. The rooms were good, nice, quiet and clean. The restaurant was not open when I visited but the breakfast was available. I wasn't keen on the breakfast. Overall enjoyed my stay.

Claire, star of the show! Second time having dinner while on a four day stay. First night was able to sort me out with the Dinner and Breakfast deal even when at the end of my meal. Always smiley and remembers your drink order. Food was good can recommend the sticky toffee. Would of loved to have left a tip but some reason both times there doesn't seem to an option.

Convenient to our airBnB and nice for a quick bite since it’s a buffet - you have your choice of “hot” or “cold” continental and lots for vegetarians to use from. Friendly service.

Great friendly staff,and hospitality. Our room was lovely and clean. The only down fall was the key cards kept deactivating to get up to room had to go to reception to get key cards activated again.

Fantastic location. Great room. However, it is very noisy at night which is expected in a city centre. Worth the price though.

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Great stay room great and comfortable looking forward to staying with you again 18th and 19th February

Nice rooms and good service on top of brilliant food

This is probably the most convenient place to stay in Belfast. Close to city centre. Bargain prices if booked through their website. I thought the breakfast service had slided a little though.

Nice hotel in Belfast city center near other bars, clubs & restaurants

Helpful staff. We loved the unlimited buffet breakfast. Our room was spacious and had everything we needed. Bath and shower. Very clean. Would definitely recommend.

Nice hotel , comfy beds , the only issue was that my "key" wasnt always working so i had to sort that out thats why its a 4/5

Staff great as usual.. rooms getting dated..

There are *13* plug sockets in this room. Not one of them is within 10ft of the bed.

Best place to buy basic clothes at cheap rates.

Good prices comfortable bed etc only thing to note would be no sockets beside bed

It's alright decent location meh rooms but you really get what you pay for

Not recommended. Rescheduled our booking on “a like for like basis” within the prescribed period prior to arrival, due to concerns over escalating Covid. Faced a significantly escalated room cost, for much later in 2022

This is a wonderful place, especially for a quick, late at night when you just want to rest your head. They have wonderful service, fantastic rooms at competitive prices (not an ad, there stuff is cheaper then other hotels with out veering into motel quality). They offer breakfast and and lunch. And the rooms...are lovely. They smell good and feel even better.

Great stay so far, big thanks the Conn who has just been up and cleaned broken glass from our sink after slipping out of my wife's hand He cleaned it and even vacuumed the floor and carpet. Enjoying it so far and always a welcoming place and you know what you're getting.Thank you.

Staff so friendly and helpful nice clean hotel

Great room and lovely bed. Enjoy a pint of Guinness in the bar

Found the staff extremely rude & ignorant. I got garlic prawns for my starter and there not nothing garlic about them they where like the tesco prawns reheated with no taste at all.

My wife and I spent one night in the Premier Inn in Alfred Street, Belfast. This turned out to be a very upsetting and embarrassing stay. We had to wait in a queue for 20 minutes to be get checked in, which seems a ridiculously long time to wait. When we returned to the hotel in the evening we had a shock when our room door opened and another couple came in. Apparently they had just checked in and been given key cards for our room. The other couple were just as shocked as we were. I called reception and told them what had happened, they apologised and said they would cancel all key cards for the room and they would slip new key cards under our door. After waiting an hour for the replacement key cards, during which time we were unable to leave the room as we would be unable to get back in, I called reception again. Apparently they had put key cards for our room under a room door...it just wasn't our room. Unbelievably, someone else now had keys to our room. You couldn't make it up. If we had been out of the room they would have been allowing people to enter our room and potentially steal from us, or we may have been doing what many couples do in the 'privacy' of a hotel room. I honestly have never experienced anything like this, and hopefully never will again. Also, the quality if the food was poor, but given everything else that happened it seems somewhat insignificant.

Always a great hotel to stay at, our third time there. Family room is spacious and comfortable. Staff are friendly and helpful. Breakfast is great value as kids eat for free. Location is excellent,. 10 minute walk from city hall. Couldn't fault the place.

Pillows were unfortunately not changed and were clearly dirty when we arrived to our room. The key card was de-activated twice during our stay and we had to come down from the 8th floor to change it. A small point but we arrived at 2.55pm and were asked to wait as check in wasn't until 3pm. 🙄

Excellent location for a city break very central.

The best!! Staff treat you like family! Great rooms and location.

Good location, not to far from city centre

Staff were brilliant but no vodka, brandy, Bailey's, fanta lots of food off the menu and at breakfast short of plates, eggs, pudding, juice coffee machine broke, hot water shortage!

Nice Premier Inn in Central Belfast. Handy hotel if you're planning a trip to a concert or shopping. Try to get a room on the 8th floor with city views and you'll be rewarded when the city lights up at night. The breakfast in the restaurant was lovely and it was the perfect place to relax before wondering around the city.

Great spot. Fantastic staff. Central location. Brilliant for sticking your head down after being out all day.

It was worth the £35 per night I paid, however, the room could do with a deep clean in some areas. Location is great, quiet street but a few minutes walk to the shops.

I've stayed in Premier Inns throughout the UK and they are about the same standard, this one was well below the standard of all the others. This was booked with the meal deal, however on checking in I was told there was no one to open the restaurant but I can order from Just Eat and have it delivered to the hotel, I asked if they had an account but was told oh no you pay for it! (I expected that but thought I'd ask because of the way it was suggested) In the room I only had 2 hand towels which I didn't notice until I had a shower. The Premier Inn in the Titanic Quarter is so much better than this.

We came here for the first time as a family and honestly was an amazing stay. Like the beds though sooooo comfortable. So sad to be going home, we are planning to return in May 20222. Amazing staff so helpful.

The staff are excellent here. Reasonable priced clean rooms. Ideally located for the City centre. Not far to walk to a car park if you have a car. I will visit again for sure.

Love Belfast! This premier Inn is so handy to everything ❤️

Spacious room, clean, friendly reception and it is in the city center.

Exactly in the city centre 15mim from Airport. Good service . Rooms are good. Easy access to local restaurant and stores.

Excellent experience, great location and receptionist, Boneta was very helpful with a great personality, will definitely go back.

Staff was so lovely, especially the manager. Breakfast was okay, Generally a nice place. We stayed in the 6th floor and the view was amazing, the room was nice. Really was a nice hotel and holiday. Coming back soon. Thank you

We enjoyed our weeks stay The staff were very kind and helpful

Great stay . Breakfast was a treat too.

Fabulous location, lovely staff, especially Bonita who was so welcoming and funny! Had a great stay will be back again!

There's no parking at the hotel. Street parking is free from 6pm - 8am. There's also a pay and display carpark a few minutes away. Room was nice and clean and came with the standard facilities. Staff were warm and welcoming. There's a Thyme Restaurant in the hotel that serves until 9.30ish.

Great location, friendly staff and competitive price. Just what you need from a room nothing fancy

Very nice service and friendly staff and service was excellent

Noisey, full of drunken, ignorant country folk, but it didn't matter

We stayed here on the bank holiday weekend there was no of the food on the menu the bard didn't have any drinks the breakfast was awfully bad bacon was awfull poached eggs were like you could hop them off the wall asked for toast didn't get waiting for 20minutes for breakfast then told it was our choice when we decided not to wait for the toast we also noticed portions were so small for the price we were charged people next to us had to order more because they were so hungry we wanted fresh fruit there was none I have to say I was Didi to thi won't be back much nicer hotels in Belfast

I left a pair of Beats earphones in my room at this Hotel and when I realised I tried contacting them and could not get through until a day or two later, they should of been handed in by whoever cleans the rooms but instead were stolen by the room attendant and not handed in. I can 100 percent guarantee I left them in my room so they could only have been stolen by a member of staff that works here.

Excellent place right in the city centre greeted by happy staff started our weekend off really well

Location is ideal to walk around Central Belfast. The staff were very friendly especially Bonita who was so friendly and gave us loads of ideas for places to visit. Thank you Bonita

Great location, close to the city centre. On a quiet street couldn't hear any noise during the night. Staff friendly and room was lovely and clean.

Second time staying here. Rooms clean, tidy and comfortable. Staff most helpful and friendly

Bar doesn't open during the day.

Staff were great but disappointing to have stained pillow case which looked like fake tan and breakfast on 2nd morning was a shambles. Food arrived in dribs and drabs after a couple of reminders and was dry and over cooked. Was fine on first day so didn't make sense really

Staff lovely and very helpful, Room had all we needed.Very comfortable beds

For an older Premier Inn it's not bad. Has aircon and the beds are comfy. Staff can be hit or miss and I did briefly get stuck in one of the elevators so watch out of my that! Never tried the food here as there are plenty of nice places to eat in the city centre.

Should change the name to Crazy prices

Very nice Premier Inn with a good bar and restaurant. Very close to City centre.

The room was very good. Very poor breakfast.