Thumbs in Medway

2 hours to deliver, refusal of a discount for time it took,, delivery driver made me come to his car to receive food, no apologies and barely spoke or looked at me, was looking away as he gave me my food, just an outstretched arm. Unfortunately food was not really worth the wait, 2 dishes quite tasty and containers jam packed, 1 dish we had 1 bite and threw away although that maybe cos it wasn't what we was expecting when we ordered it... Overall not a great experience

Food was delicious and hot, will definitely be ordering again!

Best Chinese takeaway I’ve had in a long time. Definitely will order again 😋

This is easily the best Chinese takeaway in Medway bar none. Food is high quality, hot and well cooked. They have a good menu to choose from and everything is delicious. I’ve been back time and time again and the quality and service are consistent.

Called and asked to get a phone call as baby is sleeping but still rang and woke it up

Very good food, will be ordering again from this place!

lovely food no fat beansprouts were still crunchy highly recommend

Thank you for the great service

Wrong order sent, I asked for no fish or sea food in the dishes, it came with shrimp. None of the food got eaten

No chicken balls delivered. This was my first time ordering and I won’t order again. This is no where near what British Chinese food should taste like. And I ordered the basics. Over priced, over cooked and completely missing an over £8 item. The sauces are about the only thing I can give favour for.

food was lovely however didn't pack the satay sauce

Food was a real let down, chips were cold and rock hard like lunch time leftovers, had missing items from the order too. The “hoisin” sauce was more like watery vinegar and petrol mix which I don’t even think was hoisin. Duck was cold and mostly fatty skin. Just an over all let down for the wait and the price.

food was lovely! really tasty, although I didn't receive an item from my order and then couldn't get through to the restaurant unfortunately

Fast delivery and tasty, hot food.

everything was sweet will not order again

We have ordered a few times from Thumbs now, the food is consistently good.

love the food fantastic taste better to alot of Chinese and the is far the best, plus like that there open early

I didn’t like the salt and pepper wings as they were not authentic. They tasted like the Iceland pre made ones u just oven or fry quickly, I hate them as pizza shops often sell them. You guys just garnished them with salt and pepper! A big no no no for me. Happy with food overall

I am a CHEF and I can honestly say the Food was excellent. Piping Hot, arrived early and VERY flavoursome and authentic tasting. Customer service was also great as I called to find out if the delivery time was going to me as long as it said and by then the driver was on the way. I just moved Medway and have tried a few Chinese with disappointment. Finally I can now be a loyal customer!

Lovely Chinese best that I have found the chicken balls are lovely and chicken chow main and curry sauce is proper curry sauce lovely Chinese

food was delivered on time food was hot but lacked flavour but plenty of food great portions

Arrived super fast, food was piping hot! Most likely my new main Chinese takeaway. Crispy beef was a large portion and perfect amount of crunch. Salt and pepper chips were great and lots of them too! would recommend.

Me han faltado cosas en el pedido y tengo horas tratando de reportarlo

Was so late food was soggy when I rung restaurant to ask where my order was they couldn’t care less that it was over 30 mins late!!!

Delivery slightly late, not a problem for us. Food superb

Really good food, very impressed.

The food was very lovely. The food was late because the courier went to the wrong mobile home park. I directed him to our site. The food is the best Chinese we’ve had for a long time. It was as good as eating it abroad.

Absolutely banging 👌 the best Chinese I've ever had. Definitely order again.

Food was delicious 😋 I can't fault. Unfortunately wasn't filling or enough food for meal for one

Delivery driver had difficulty finding us even though we are on a main road and easily findable on Google maps. Lamb samosas missing from order. Apart from that food was nice.

Squid was very dry and tasteless, rest was ok

Food was great came slightly early and was still hot when arrived. Very satisfied and they even give generous portions the amount of chicken in the sweet and sour chicken was amazing

First time ordering, a little disappointed with the quality of the food, it was perfectly edible but definitely not the best Chinese so we would not order from this place again. Crispy shredded beef was very dry and the chicken satays were not nice.

Ordered prawns in black bean sauce with noodles came without noodles.

Good tasty food, great portions *****

I was very excited to order from this new place. I scheduled to delivery for one hour and 15 minutes after I placed the order and delivery was scheduled for 2045 however the food arrived at just after 9:00 p.m. but that was okay I was in no particular Rush but I was surprised that nobody contacted me especially this late on a Sunday evening. I ordered a mixed dim sum starter a shredded chicken starter a chow mein and the Malaysian curry. The dimsum starter was ok nothing special. However the very large dumplings were wrapped I a very very light fluffy and lovely pastry. However it was let down by the fact that I found that some backing paper had still been left in the dumpling which I thought was part of the dumpling and I chewed and chewed until I realized that it was actually paper that I was chewing on. The shredded chicken dish was actually very nice and I enjoyed that. The chow mein was disappointing it had no depth of flavour I haven't tried the Malaysian curry yet I'll save that for another day Overall experience was disappointing. I own two takeaways and a restaurant and I know how tricky things can be however making food and leaving packing paper in the ingredients is inexcusable and that shows a complete lack of attention and care

Very tasty food and speedy delivery, will definitely order again