Based on 1.607 opinions finded in 5 websites
Based on 1.607 opinions finded in 5 websites
Nº 225 in 345 in South Cambridgeshire
Nº 50 of 81 British in South Cambridgeshire
Opinions
It was our first visit to the Willow Tree in a few years. We have always enjoyed the food in the past. We booked a dome for a special family celebration, an early evening dinner booking. We were "greeted" by a wholly disinterested lady (the manager?) and a few young staff who were friendly enough, if a bit chaotic. We were showed to our dome, which was charming and beautiful. One of the servers helped to set up the Bluetooth speaker and then also helped some people who just arrived at another table who kept connecting to ours! It was a shame that the menu on Saturday evening was different from the Autumn menu advertised on the website, with fewer appealing options - no pork belly, no venison, no tarte tatin. The food service was extremely slow, especially considering we were the first diners arriving in the early evening. Nibbles were brought late, after the starters rather than with the drinks. Our starters, when they eventually arrived, were delicious. The scallop dish contained only 2 scallops. The scotch egg was lovely and more generous. The mains were extremely disappointing. The steak (sirloin) was apparently very well cooked, served with fries and an absolutely tiny amount of sauce, no accompanying veg or salad. For £35 this was underwhelming. The herb crusted pork was actually horrible. Two of our party ordered this, and had to scrape off the herb crust - whole cumin seeds and other seared spices inelegantly applied in a thick pungent layer. It was a very, very unpleasant flavour. We wondered whether the chef had actually tasted this creation. The pork loin itself was nothing special, tough and worse than we would cook at home. Three people had burgers, they all said they were just fine. The portions of fries, though tasty, were terribly inconsistent in serving size some people having twice as many as others. Everyone agreed the fries were the best part of the mains! We did raise the concerns about the disappointing mains to the server, who was very apologetic and nice about it and said they would tell chef. Finally, we chose some puddings, and two of the orders came out wrong, the crumbles served with ice cream instead of custard. The crumble looked like it was served in a dog bowl. The sticky toffee pudding was delicious, but very small indeed for £10 per portion. Overall, slow and inconsistent service, very poor & disappointing food, and an expensive evening. Our bill came to over £320 for 6 diners, only two people had alcoholic drinks. We were not offered any deductions for the poor food or slow service. The best part about the evening was the ambience of the twinkling domes and the dramatic willow tree in the garden.
Dr D . 2024-11-03
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We had the most wonderful experience here at The Willow Tree this week. To start, the place is absolutely beautiful. We loved the whimsical decor and the light up outdoor globes were so pretty, we’d love to book those when we return! The staff were great fun and personable and made a fuss of our little dog, which means so much to us. We had a great house wine which we really enjoyed, we don’t really drink a lot so it says a lot that we enjoyed it. The food was incredible! To start we had scallops and mussels, both were really tasty and the perfect portion size. All the flavours were really well balanced and beautifully cooked. They arrived really swiftly too, freshly cooked. For mains we had a beef roast and Sea Bream. Both were hearty and enjoyable, a great portion size and carefully cooked to perfection. We were too full for dessert! We thought the price point was an expensive choice for us but great value so didn’t begrudge spending. We can’t wait to visit again on our next trip to Cambridge.
Lily J . 2024-10-29
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We celebrated our engagement in a pod at the willow tree. Excellent service, amazing food and such a lovely setting. The staff were really friendly too, which is always a bonus. Thank you for having us, can’t wait to come again!
Hannah W . 2024-10-26
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A Thursday lunch at The Willow tree - a group of walkers received a warm welcome in comfortable and peaceful surroundings. There was a good range of menu options; food was served promptly and in copious portions by attentive staff. Care was taken with gluten free. The skate I had melted in the mouth, the dish of the day, a venison pie, looked delicious, as did the salade nicoise and the chicken supreme. Prices have gone up a bit, but altogether a place to go.
PDB-Cam . 2024-10-20
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Birthday celebration for Alex, we arrived at 7:30, warm welcome and offered choice of tables and elected quiet romantic table in the corner, menus were full, everything available, ordered drinks great Malbec! Both had Scallops and Baked Cod which was first clsss! Emily the waitress was attentive and fun and added extra character to the place which was Devine. Food and drink 10/10
Simon S . 2024-10-17
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Very chilled out atmosphere and a lovely waitress with a wicked sense of humour!
Lynn Baranowski . 2024-10-12
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We had an absolutely fantastic experience at this beautiful place. It was a special occasion so we opted for a dome, which just elevated the whole evening. If you want to eat beautifully prepared and presented food in a bona fide magical fairy lit geodesic paradise, then I can’t recommend this place enough. I would like to give specific thanks to our fantastic hosts James and Emily whose professionalism and joie de vivre were immaculate. Great food and drink and stellar service. Standouts were the venison loin, the skate in brown butter and the delicious bread and beetroot hummus. The tarte tatin was also worthy of some kind of Michelin star. We’ll be back for sure.
Roderic Burns . 2024-10-10
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Great village pub. Fantastic food and friendly service.
Sarah Taylor . 2024-10-06
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Heater didn't work. Service was polite but very slow. No one came to check if we wanted dessert. The food we did receive was dry, and we asked for sauce and had to chase a further two people for sauce after asking. When arrived with sauce. The food was dry and cold. We were advised there was live music when booking but when we arrived the band was leaving. There was a band but we couldn't find it. Seemed to be at a private event. Overall. Shame wasn't as great as it looked aesthetically.
Charlotte heavey . 2024-09-29
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Went for dinner last night, chicken burger overcooked. The owner then sarcastically made a comment about me asking for vanilla ice cream rather than chocolate. Every time we go there me or my partner has an issue with the food. Not coming back here again. Overpriced inconsistent food.
PB . 2024-09-21
MORE AT Google
Lovely food and friendly service. Thank you!
Sarah Caleb . 2024-09-21
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We had our Wedding Reception at the Willow Tree and it was just the most magical day ever! Shaina was amazing at helping us to create the day and atmosphere we wanted :) The food was incredible (all of our guests raved about it), the teepee is beautiful - we just had the absolute best time! Thank you so much to the most wonderful team ❤️❤️
Sam Price . 2024-09-20
MORE AT Google
We recently had our wedding at the willow tree and I cannot recommend this venue enough, it was the perfect space with a mix of indoor, outdoor - luxury meets outdoorsy. The staff at the willow tree really didn’t miss a single detail and could not have made the day more perfect for us. The food as well was incredible! All of our guests complimented the food. I cannot recommend this enough as a wedding venue! Special shout out to Emily the assistant manager who went above and beyond every time we visited, she is particularly fantastic !
Dominie Clarke . 2024-09-11
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I recently had dinner at The Willow Tree, and while the place has a lovely setting with great decor, the food didn’t quite measure up to the surroundings. I ordered the beef roast dinner, which the staff described as large and hearty. The beef had a nice color, but it wasn’t hot and was really chewy. It was tough to cut into with the regular knives they provided—a steak knife or something similar would have been much more helpful. The portion was smaller than I expected, and the rest of the meal wasn’t much better. The roast potatoes seemed reheated and were lukewarm, the carrots were cold, and even the Yorkshire pudding wasn’t warm. The only part of the meal that had a decent flavor was the kale. The staff were friendly and tried to be attentive, but my meal took a while to arrive. I noticed others who ordered after me got their food first, and when the staff finally brought mine out, it made me wonder if it had been sitting around for a bit. To top it off, I had the sticky toffee pudding for dessert, but that was also disappointing. It was just a mushy mess—disintegrated the moment the spoon touched it and turned to mush in my mouth, so I couldn’t even tell what it was supposed to be. Added the service charge automatically aswel, i understand if its a large group, but customers should not feel obliged to automatically pay it, as no option was given, just a card machine pointed at me with it already added.
Ollie S . 2024-09-01
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Absolute disaster, potatoes were over cooked and very hard, the yorkshire pudding was burnt to crisp, the menu was awful it needs to be updated online as the only thing on the menu is roast, the dome was dirty and unpleasent to sit in. It was absolutely waste of money. I will never visit again. Was supposed to be a lovely evening for my partners birthday and it turned out the worst. The only decent thing that happened was free drinks because a waitress spilled our drinks on the table.
XKlaudia StefaniakX . 2024-09-01
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We hosted a bridal shower for our friend in one of the domes, and the experience was nothing short of magical. The atmosphere was incredible, with beautiful table decorations, and a stunning chandelier with fairy lights adding to the charm of the dome. A Bluetooth speaker on the table allowed us to play our favorite songs, and the dome’s soundproofing ensured we didn't disturb other guests. The food and drinks were excellent; we highly recommend the steak and beef salad. The service was outstanding. Thank you to The Willow Tree team for making such an important day truly unforgettable.
Khin Thazin Oo . 2024-08-25
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The waitresses were lovely but our order was not correct and the food was bland. The menu is 50% beef with one vegetarian option and a fish dish which ‘wasn’t ready’. A very mediocre evening unfortunately.
Harriet . 2024-08-23
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This place is phenomenal. All the staff are so so lovely, so kind and friendly. The food was also insanely delicious, I had the bone marrow burger and it's definitely in my top 3 burgers ever. It came with some delectable fries and the pecan pie for pudding was beautiful. The interior design is so aesthetic and really trendy with instagram photo spots and cute decor ideas. Definitely worth a visit, I couldn't recommend it more 🙌🙌
Anna Cairns . 2024-08-22
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I have seen a couple of negative reviews from July but I took my wife for Sunday lunch and everything was spot on . Food was 9/10 service 9/10 and wine was a fair price for better than average rose. Those that catch my google reviews ( 255,000 have read them ) you know that if I recommend a restaurant then its worth a visit over the next few months.
lance w . 2024-08-18
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We enjoyed a 50th wedding anniversary at the Willow Tree. Super lovely establishment with friendly and attentive service. Good quality food and a lovely atmosphere. Highly recommended. We will see you again.
Venus Velochikski . 2024-08-17
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Just enjoyed a wonderful lunch with a friend at this beautiful pub in the Cambridgeshire countryside. Freya our server looked after us so well and the food was really delicious and beautifully presented. Highly recommend 👏👏👌
Paula Abramson . 2024-08-16
MORE AT Google
A visitor to Cambridgeshire may not be aware of this establishment hidden away in this picturesque rural village bedecked with quaint thatched dwellings and home to second oldest working windmill in the country. You really need to sample the food served up by Mary who cooks for her esteemed owner Shona. Shona believes in serving luxury in a holistic manner. Upon arrival until departure, you are made to feel that you are a VIP. The attentive staff and beautiful gardens with romantic domes for those private moments which will stay in your hearts, are complemented by an ambience of luxury, with the furnishings complementing this atmosphere. One feels as though you are stepping into Shona’s home as a much wanted guest. The Specials board details dining dishes that would not be out of place in a Michelin standard restaurant. The food is well presented, tasty and very good value. No small mouthfuls of haute cuisine but equally not too much in portion size terms either. The pleasing aromas are verified by the rich flavours which tell of naturally sourced ingredients. The cuisine has traditional dishes nestling comfortably alongside glimpses of a fine dining repertoire. Having travelled to Cambridge to visit the famed heritage and scenic monuments, you would do well to venture 9 miles from the centre to discover this jewel. The best things in life are often hard to find, and so make sure that you pay Shona a visit to sample her fare. This is South Cambridgeshire’s best kept secret… The Willow Tree at Bourn.
GoonerRocky HJ . 2024-08-12
MORE AT Google
You really need to sample the food served up by Mary who cooks for her esteemed owner Shona. Shona believes in serving luxury in a holistic manner. Upon arrival until departure, you are made to feel that you are a VIP. The attentive staff and beautiful gardens with romantic domes for those private moments which will stay in your hearts, are complemented by an ambience of luxury, with the furnishings complementing this atmosphere. The Specials board details dining dishes that would not be out of place in a Michelin standard restaurant. The food is well presented, tasty and very good value. No small mouthfuls of haute cuisine but equally not too much in portion size terms either. The pleasing aromas are verified by the rich flavours which tell of naturally sourced ingredients. The cuisine has traditional dishes nestling comfortably alongside glimpses of a fine dining repertoire.
Tony HJ . 2024-08-12
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I've been to The Willow Tree with friends, family and date night; the food, service and ambience are fabulous. My friend and I had dinner on Friday night, so much fun. Really recommend the Willow Tree!
Louise H . 2024-08-11
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Great place to eat out. So many great fish options. Tasty cocktails, chilled “holiday-vibes” ambiance. Even the child food options were great. Only suggestion would be to replace spaghetti with pasta for kids noodles as toddlers struggle with spaghetti (even though it makes for cute photos). Will return when back to Cambridge area!
Eva Carrington . 2024-08-10
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We came for our anniversary meal. We booked the dome. So glad we did. Very beautiful indeed, great food loads of flavour. The 2 young girls serving was fantastic. We shall definitely be back again!
Charlotte Joslin . 2024-08-08
MORE AT Google
Beautiful place, lovely outdoor dining. Staff are attentive. The menu changes seasonally so it never gets boring.
lisa sargeant . 2024-08-04
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Had a chicken roast, was disappointed with 2 potatoes on the plate with 1 carrot that were dry. Rest of the meal average at best. The price of the meal was also expensive. However waitresses were friendly and polite. Would not go back.
Gerry Woodham . 2024-08-04
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The food was really good and the server was absolutely lovely. Shoutout to her (didn't catch her name, unfortunately). Nice ambience, can only recommend this place.
Антоня Свобода . 2024-08-03
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Beautiful location with a very peaceful atmosphere Food was very well priced and absolutely delicious!
Wouter van Wijngaarden . 2024-08-02
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Had high hopes after a local recommendation, but we ended up being served some mediocre starters (ordered 3x olives; were given 1x small bowl of olives and told 'this should be plenty', along with some small pieces of bread). This was the least of our concerns though, as the mains never turned up, hence we all went hungry. Ridiculous really. I think they were preoccupied with a larger group in one of the domes.
Lester Sandles . 2024-07-31
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Best Mac and four cheese I ever had.
Swathi m s . 2024-07-29
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We visited with our two daughters. We shared Elderberry BBQ beef short ribs paired with Hispi cabbage. Our daughters took items from the kids menu. All the food was excellent and delicious. We called ahead and made a reservation about 30 minutes before we came and although the kitchen was closing to prepare for the evening we were told that they will wait for us. They not only waited but did an amazing job preparing our dishes. Holly the head chef recommended our choices from the menu and we were grateful after we tasted the food. The ribs were very tender and the sauce was superb, perfect with the cabbage. The cabbage was very tasty and soft yet had a substance to it. From now on the cabbage prepared this way will be my main side to replace the potatoes. I love potatoes but being diabetic I cannot have them too often. We also tried their chunky chips and they were perfect too. We were served by Amber, who was waiting for us as we were parking our car and took us straight to our table, told us about the restaurant and the amenities and introduced us to Holly. The kids had a great time in the garden and playground at the back. This is one of the best places we visited in the UK. Considering the mix of the awesome yet reasonably priced food, relaxed atmosphere and fun that our kids had I would choose The Willow Tree over a Michelin Star restaurant any day. Especially if you are a family or group of friends.
Land Analysis . 2024-07-27
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What a surprise! In this small town outside Cambridge, there are actually such a series of cute shops! A big surprise 🥰
Zac Koo . 2024-07-25
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We booked with a large party and were told we had to pre-order either burgers or tacos. Some of us waited over an hour for a drink, despite several reminders. Food came out in dribs and drabs. Apparently, this is the "nature of street food from a tiny kitchen," we were informed by one less-than-cheerful member of staff. Yet, another large party who arrived after ours received all of their food in one go. (It may have helped that they were, apparently, a film crew associated with Sky TV.) The burger bun was burnt, and the chicken was overcooked as were the (meagre portion of) churros. All in all, I did not feel it was value for money, and I will not be returning.
Ess Tee . 2024-07-13
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Booked a pod especially for a surprise birthday celebration after looking at the lovely pictures on the website. It was an hours drive away as half way point between us and other guests. Management suggested on arrival if we got too hot we could sit elsewhere but as it was cloudy we thought we would be okay....urm, no, it was like sitting in a greenhouse, but as we traveled for this, we toughed it out. They need to have a weather temp recommendation when booking. When I saw the pod I was bitterly disappointed at the rickety furniture, decor and overall cleanliness. Pod looked like it needed a good scrub. Had to wipe down the table as looked like hadn't been cleaned in a while, even though staff assured me it had been done twice before arrival. Table was pealing terribly and had dirty sheepskin throws on the chairs. I love shabby chic but this was more shabby than chic. Sitting on large, dusty, gravel, it was not great. Staff were polight and helpful but clueless. Handing out the wrong dish, missing some food off a plate and arrived cold, however it did taste okay but way over priced and definitely not worth the money. Wished we eat in the restaurant as it looked nicer. Pods may work in the dark as you wouldn't see the failings but still looked very amateur for the cost. I dined in a pod locally to me last year and it was sooo much better for a fraction of the cost. I Wouldn't recommend this for special occasions.
lorna barrett . 2024-07-09
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Lunchtime staff not efficient. Table needed wiping. Price for diet Coke ridiculous. Chef reluctant to serve bread for pate. All in all a poor experience. Staff discussions in bar area not in a private place. All in all a bit of a sham bles.
Julia Daft . 2024-07-02
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Amazing place The reason I gave 4 stars is because they put way way way way too much salt! I don't understand how people can survive that much salt on the fries! Anyways, it was amazing, it has a swing bean bags and much more. The staff then started singing! We came as 4 people, and we spent £61 all together
David G . 2024-06-27
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A lovely setting to celebrate a family birthday, exceptional food and service from our lovely waitresses, very friendly nothing was to much trouble. Well done Willow Tree we will be back 🙂
Lesley F . 2024-06-19
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Food that we had was nice, service was good but dome dining not worth the booking fee, first dome was too hot, in the second one, the lights did not work, nor did the Bluetooth speaker. The dessert options we wanted were not available. Drinks were too expensive. Having booked for a special occasion, we'd left feeling the whole experience was a bit disappointing, sadly I will not be returning.
Tanya Govender . 2024-06-16
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A bit pricy but worth it as the food is well presented and full of flavour. Our service from Emily was excellent, she made it all the more special.
Alastair Ham . 2024-06-12
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We went as a family, chose the tacos, burger and chicken burger, even had a dessert, delicious and fresh, and the staff were very friendly, was nice and relaxing on the deck in the sun
Louise . 2024-06-08
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Delicious street food, great vibes, and lovely staff. The perfect way to spend your evening in a secret garden!
Aneesa Al-ani . 2024-06-07
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Very yummy burger. I had the chicken burger on Friday with smoked paprika fries. Super yum and I was very happy. Looked good and tasted super yum! Was also tempted with churros that came with a pot of Nutella and cinnamon sugar coating. We shared a G&T as the sun was setting in the meadow! As it got colder the Teepee had the fire on and we enjoyed that with the fairly lights and lovely atmosphere! Defo recommend it! Price was good too as it’s £11 burger and £4 fries :)
Rilla HBC . 2024-06-07
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Thank you to The Willow Tree for offering the new menu & experience of delicious Street Food. We went on a Friday night and sat in the garden enjoying the warmer weather. The Street food is absolutely delicious and I highly recommend everyone to try it out this great menu. Such a great atmosphere in the gorgeous gardens of The Willow Tree and the music completed the experience. We will most definitely be back.
Marie-Louise Marshall . 2024-06-06
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Service was amazing, food was delicious. The place has a sort of magical vibe. A hedgehog popped out of a bush in the garden, stared into my soul for a solid minute and left. 10/10
Leonardo Tavares Brown . 2024-06-06
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Very nice pub in the country. Thank you very much to the owner that helped us out it was very good of you. Thanks again.
Angie Williams . 2024-05-29
MORE AT Google
The owner and staff are always friendly and accommodating where possible. Great atmosphere, great place to just sit and have a drink, you don't necessarily have to order a meal as they do have a bar and seating area
James Buss . 2024-05-21
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Good food. Nicely presented. A little expensive for the children's menu and the deserts. Overall a nice treat. Service could be improved. Waitresses and waiters standing around talking and ignoring customers. Had to ask twice for desert and the bill.
Colin Ide . 2024-05-20
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What a great venue and superb food and service We dined in the Dome early evening and it was really special Staff are amazing Thank you 5 Star
Tim S . 2024-05-19
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Lovely location but food and service didn’t match it up. Never had in my life a pork belly that was so dry it was near to impossible to eat. The place was quite empty and I guess the waiting stuff in an attempt to be caring went on overdrive and Hypecare. Difficult to have a conversation when you get approached by the waiting staff and average of 3 times per 10 minutes!
Simona Prezioso . 2024-05-19
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We booked this for a family birthday while we’re staying nearby. Initially we booked a pod which looked lovely but as it had been so warm we couldn’t use it so the staff relocated us to the veranda without fuss. Food was lovely. (Scotch eggs are a must as a starter) and the friendliness of the staff really did cap it off. Emily in particular gets a special mention for being a perfect host.
Richard G . 2024-05-13
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Half the food showed up then half an hour later the rest appeared cold like it had just been sat in the kitchen the entire time. Manager then came over and said he didn’t know what to suggest so offered pudding thinking that would solve the cold food problem. Safe to say I’m extremely disappointed with today’s services. And no one seemed to know what we ordered. Not only that they gave the wrong food from another table to us and nearly forgot to give them their food. The expressions from the manager were poor too! He was constantly rolling his eyes like he didn’t have time to solve the issue we had.
Mark K . 2024-05-05
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It is a pity that they were very short staffed as the food, drinks and atmosphere were perfect if you were prepared to wait! Nevertheless we all enjoyed our evening with family.
Roger Green . 2024-04-18
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Very friendly staff. Food is just OK.
Nicki E . 2024-04-16
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My family and I came for a Sunday Lunch. The roast was brilliant. A special thanks to Freya and Cecilia who were very tentative during our visit and made our experience special.
Lucy Morgan . 2024-04-08
MORE AT Google
Have been a few times recently and glad to say the place is back on form. Staff including Emily are friendly and helpful. Honestly enjoy it most when we go and the menu is one of the simpler themed ones. Atmosphere is always good. The main menu can sometimes be a bit over the top for a regular night out though. They do quite often have short term themed menus, which are on the website and worth checking.
clare r . 2024-04-02
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I’ve been coming to the Willow Tree for a few years now and it is without a doubt, one of my favourite places! The food is amazing and due to the seasonal menus, you’re always able to try something new. Shaina, Emily and the staff are what really make this place special, so friendly, welcoming and relaxed. It’s the perfect place for a date night or lunch with the girls 🫶🏻
roxyhull7 . 2024-03-29
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A beautiful pub that provided a great night out, food was fantastic and service from Nolly was friendly and attentive!!
h_8989 . 2024-03-28
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Had a baby shower afternoon tea at one of their Doms. It was amazing- loved it! Service and atmosphere was brilliant!The staff was very helpfull and polite 🙌 will come back to try their food one day!!!
Deimante Zelenkauske . 2024-03-19
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It was a cold night and walking in to face a glowing log fire and a warm welcome from Emily was just great! The table looked gorgeous and obviously no detail has been spared in creating the perfect dining ambience. The service was amazing, friendly yet unobtrusive and everything timed so well. I had the Shetland mussels which were delicious as was the sticky toffee pudding. For sure, I'll be going back soon.
Roam591219 . 2024-03-13
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Great food and great menu. Would recommend
Michael Barry . 2024-03-12
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A wonderful evening - dinner with friends. The staff were delightful , the food was delicious. We had such a lovely evening. Thank you.
becky johnson . 2024-03-09
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Planned a long doggy walk today with lunch here as a half way treat. And what a treat! Lovely stone bass risotto with curried cauliflower was absolutely delicious! Staff always friendly and didn’t blink an eye at our muddy boots and paws. Thank you!
Susan B . 2024-03-09
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We went to The Willow Tree with friends. From the start, the staff were friendly and couldn't do enough for us. They served the food with smiles and added to the enjoyment of the evening. Emily is a true gem. The food was delicious. We all had different things and each really enjoyed the food. It was a fabulous evening. Thank you.
becky j . 2024-03-08
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It was my best friends birthday the other day so we decided to go to The Willow Tree. We had the best experience, thanks to the lovely staff. Everyone was super friendly and could not have helped us anymore. Not only were the staff amazing the food was SUPER! We had the moules and wellington for our mains and they could not have been more flavoursome! I would highly recommend this lovely village restaurant to everyone! I will definitely be back!
436freyas . 2024-03-03
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My friends and I have just had the most amazing Alice in Wonderland afternoon tea experience at the Willow Tree in Bourn. The food was superb, all freshly prepared and baked and utterly delicious. The fabulous staff couldn't have been any more helpful and obliging (huge thanks to the fabulous Emily, James, Jamie and Freya for making everything extra special). Nothing was too much trouble and from initial enquiry emails through to our booking today, everything was seemless, friendly and extremely professional. My friends and I wouldn't hesitate to go back again and would all highly recommend the venue. Hope to see you all again very soon!
Rebecca Wiles . 2024-03-02
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My friends and I have just had the most amazing Alice in Wonderland afternoon tea experience at the Willow Tree in Bourn. The food was superb, all freshly prepared and baked and utterly delicious. The fabulous staff couldn't have been any more helpful and obliging (huge thanks to the fantastic Emily, James, Jamie and Freya for making everything extra special). Nothing was too much trouble, and from our initial enquiry emails through to our booking today, everything was seemless, friendly and extremely professional. My friends and I wouldn't hesitate to go back again and would all highly recommend the venue. Hope to see you all again very soon!
Rebecca W . 2024-03-02
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I had such a wonderful Irish leapling birthday 🎂 🥳 felt so special and everything was amazing, the staff, the food the setting. Thank you so much will definitely be back
Christina Gleeson . 2024-03-01
MORE AT Google
Food was tasteless and quantity really poor too, very over priced. Booked a pod for husbands birthday. Wasn't what I expected. No water on table, no music had to use phone for a bit of music, couldn't get WiFi and no code on menu or anywhere, where we were wifi didn't reach us, had to ask for a blue tooth speaker. Daughters pasta was tiny for cost asked for more which was given. Broccoli was wet and tasteless, mash had no taste was like from a packet, My daughter even said we could of made better than this at home. That summed it up for me! It wasn't the treat we were expecting. Husbands mac cheese was awful not cheesy at all like from a tin. Didn't even stay for dessert, we were really disappointed for a special occasion. Shame as I had heard good things, but I won't go back:- (
vanessa e . 2024-02-21
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I arranged this as a Valentine's surprise for my partner. From the moment we arrived, it was one disappointment after another. I had written the purpose of our visit on the Special Instructions for the booking, and they didn't know what the occasion was. We had booked a dome which is £45 on it's own, it's not really worth it we felt. We had to ask for a bluetooth speaker (which should come with the dome) several times and they gave us a broken one to begin with, and we eventually got one that worked. The condiments on the table were empty, and the staff seemed very inexperienced, they didn't know what wines they had on offer. We ordered the selection of breads to start, and it was all the same bread with very little dip. We both ordered the rump steak as mains, and it came with the wrong fries, and we are sure they gave us the braised beef based on the taste, it was also overcooked. The dessert selection was dry, and the ice-cream was sliding off the tile that it was served on. We had to ask for side plates as we were sharing. The food bill came to over £100, not including the dome, we just felt very let down as you expect a certain standard at that price and it was an overall bad experience for us. It feels as though they don't make the effort as they have the domes as a draw factor. As pretty as they are, our one faced the car park so wasn't much of a view! Definitely wouldn't recommend.
Kirstykf86 . 2024-02-19
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Such a disappointment! Husband’s birthday very underwhelming by the waitress and her dirty apron - such a put off !! Food presentation ok but wasn’t great! Burger served on stale brioche bun - don’t look at their website the food looks nothing like this when served ! I’ve worked in the restaurant trade for years and simple things like servers with clean uniform - water bottles that didn’t look manky ! Wine list was very poor !! Won’t be returning !! Thank you but not a nice experience- husband’s birthday still to be celebrated but at another venue !!
Birdie2309 . 2024-02-17
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Really nice Sunday Lunch, good service friendly and not rushed. Food cooked really well and nothing overcooked. Nice and busy but not crowded. Great special for starter, Scallops, prawns and squid served with leaves on Ciabatta drizzled with oil, all nice and tender. Great mains, loved the potato cake. Top marks for plentiful jug of custards with a fine portion of crumble. Only would be improved if it was a baked crumble rather than a modern sprinkled topping. All in all a great meal, would recommend!
rogerramjet365 . 2024-02-11
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Visited for Sunday Lunch but have to say it wasn't up to expectations, word of mouth suggests good things so clearly they have a brilliant marketing department. For less than £25 (roast beef) you can find better elsewhere without much effort (I have reviewed many). Food I would say is 3/5. Decent size but lacking in flavour. Service was a perfect 5/5 for us but other tables had items missing from their plates. As for atmosphere that's the lowest score, when we walked in it felt like we were crashing a kids party on every table. Certainly family friendly but not really suited for couples. As for seating customers next to the toilet doors that's less than ideal. Such a shame as it's on our doorstep and could have become a regular thing.
Phillip Smith . 2024-01-24
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Great place, full of surprises and no one visit the same as last, great. Quality of ingredients is good and innovative menus from new well known chef.
Maria P . 2024-01-11
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We found it cold in the restaurant, and the floor was wet. Food was good though.
Robert Croft . 2024-01-10
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Our second visit here and as before the food was amazing & the staff were lovely! It’s beautifully decorated inside, really cosy and the food is very good quality. I didn’t catch the name of the waitress but she helped us last time we were there and she couldn’t be nicer or more attentive. Looking forward to going again when it’s warmer to try out the domes.
Charlotte A . 2024-01-05
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Just Wow. This place is beautiful, step into a fairytale in the garden with domes and lights under the big willow tree. The food was exceptional, the staff were attentive and friendly, and the cocktails were very nice too.
ElleshaRP . 2024-01-04
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We booked an igloo. Lovely atmosphere and great food. Fully recommend.
Jacqui . 2023-12-21
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Went as part of a works night out and what a great venue that really helped us all get in the Christmas spirit. We were very well looked after by Emily who couldn't do enough to help us. The bone marrow burger was like no other burger I have ever had and recipes for this now keep appearing on my Facebook pages, as I have mentioned how good it was to friends. The only downside is that I live 150 miles away from this great pub so can't become a regular haunt.
457neilb . 2023-12-11
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Amazing atmosphere and very attentive staff. Considering I have a very difficult allergy they accommodated the menu very well. The domes are cozy and clean, and it was warm despite being -1 outside!
Mercedes Cabrera . 2023-12-03
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Fantastic place. Great atmosphere and wonderful food.
Julie Mason . 2023-11-27
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Wonderful food and a lovely vibe. Staff were the perfect amount of attentive. It was busy (always a good sign) and I had the nicest vegetarian Sunday roast I’ve had in ages. Dogs welcome too 💛
Natasha DC . 2023-11-26
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Fantastic food and excellent service, the owner was lovely and we had a great evening! Highly recommend 😊
Hannah Marsay . 2023-11-21
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Came in for a late Sunday meal, after a clearly very busy and understaffed lunch rush, yet was greeted with the warmest of welcomes, drinks orders taken promptly and delivered swiftly. The food was absolutely outstanding, opting for the terrine and beef blade, neither of which can be recommended enough! Service throughout was fantastic, very friendly and attentive even after a long busy day! The decor was magical, and the atmosphere inviting. Absolutely lovely place for a birthday meal. If you're local, or visiting the area, stop by, it's fantastic!
David Pinchen . 2023-11-19
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Emily made the night for me and my girlfriend extremely special. (thank you!) the food far exceeded my expectations also. Great food, Great atmosphere in the Dome and Amazing service.
Roman Love . 2023-11-11
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You must consider this wonderful venue for your next meal/occasion. The food and atmosphere was something special. Shaina and her staff went above and beyond for us on what was a rainy night in the pods! It was so magical. Whimsical decor, fantastic menu, something a little quirky, warm and welcoming. Highly recommend whether you want a romantic meal for two or a special occasion with friends and family. Will definitely be back!
Lauren Shearwood . 2023-10-29
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Emily served us in one of the dining pods and made us feel welcomed and special the moment we walked through the door. She was absolutely fab, so funny and lovely, and made our experience great.
Rebecca Schenk . 2023-10-22
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Hired the large dome for a family birthday ,was an amazing experience food was delicious service was great and the pub is decked out with lovely chic touches and soft decor and accessories cannot wait to go back for the mad hatters afternoon tea experiance , nothing is to much trouble for their guests and you are made to feel welcome from the minute you arrive , will be back again for sure
Carla Bryant . 2023-10-21
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Absolutely lovely, starting with staff, owner, food and music. We had a private event and booked the whole venue, I was the first one to arrive and was greeted by the lady who owns it, she made me feel like a VIP. Unfortunately I didn’t catch her name. The interior design, the choice of music in the background that was not too loud but just right gives this place a soul, doesn’t feel like most of the other restaurants or pubs around. It gives a very warm feeling and I’m not referring to the lovely fireplace. Will definitely return.
Joe J . 2023-10-13
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A lovely little gem... Such a cozy and relaxing atmosphere. Would love to see the place at night all lite up. We just stayed for a drink and a bowl of chips that were lush!! We will definitely be coming back..
Manda Barlow . 2023-10-08
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I booked the Teepee at the Willow Tree in Bourn to celebrate my daughters 40th birthday to accommodate our large family. I chose the Teepee as it is set down in the meadow away from the main pub area and is ideal to let the children have fun without annoying other guests! The Teepee is a really nice space for private dining and once the tables are set it looks really pretty with hanging flowers and fairy lights, ideal for a special celebration, plus we were able to arrive early to put up some birthday decorations. The food was lovely and the service was great, we had a lovely young lady called Emily looking after us who was an absolute star! The Willow Tree pub itself is really nice and relaxed and the interior is very pretty with dried flower displays and unusual wall decorations. As a local resident I have eaten here several times and would reccomend it for a lovely relaxed dining experience whether a romantic meal for two or a large party...its a perfect place!
Sylvia Brown . 2023-10-03
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Nice friendly pub with good menu. Worth a visit.
Anthony Pinhorn . 2023-10-02
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Attended a beautiful wedding here. The staff were fantastic.
Natalie Edwards . 2023-09-19
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I had the Belly pork, partner had the salmon and both were really good.
Dave Jackson . 2023-09-16
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Amazing setup,great food and service
Dav Rai . 2023-09-09
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We had a wonderful time at The Willow Tree. We dined in a dome, and really enjoyed the flowers, the Bluetooth speaker and the twinkly lights. Even the water came in a Willow Tree labelled gin bottle, all the little details are thought of. It's like dining in wonderland. The staff were so friendly and helpful, Alice was our server and she was a delight.
Zara Swanton-Fallowell . 2023-09-03
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Overall, overpriced and below my expectations. I visited The Willow Tree with my handsome boyfriend. When we arrived the waiting staff were very friendly. Our order was promptly taken, and drinks arrived. I had Tempura brócoli for starters and my boyfriend had cured salmon. The starters were nice. The mains course however was disappointing. I had Baked cod, with a rock hard hash brown, and a very chewy bhaji. My boyfriend ordered the sirloin steak, which on the menu stated it came with a peppercorn sauce (images shown) but when it arrived we were told it was an “add on”. My boyfriend was very disappointed with his dry meal, and the cesar salad was just covered in mayo, not cesar dressing. Finally we decided to try the roasted peach and raspberry pavola. The meringue was very tasty, however the peaches were not roasted, just raw. Overall we spend £106, and for this amount I wouldn’t expect the food to be a bit better.
Hannah Neale . 2023-09-03
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Three delicious meals Beef Sunday Roast Exotic Mushroom Paparadelle and Child's tomato & parmesan paparadelle. Delicious food, well presented. The beef was very chewy and the team were very apologitic, swapped the meat and replaced it with another. The chef came out and apologised and thanked us for highlighting the meat quality (apparently a new cut from a different butchers)
Jessica Bowen . 2022-05-23
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My husband and I had a rare (and first) weekend away from the kids, we booked last minute for the willow tree for dinner and I’m so glad we did! The venue is lovely, modern decor and the domes outside looked brilliant. The food was brilliant, really nicely presented and tasted amazing, the combinations were perfect. I had the duck salad to start I highly recommend! Lots of very good cocktails, I did make my way through the list but there were too many options to try each one. The staff were very friendly, all smiling and helped make our night enjoyable. Could not recommend more!
Freckles Gwendolyn . 2022-05-22
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