The Whitehorse Sutton Coldfield in Birmingham

Back at the white horse for another business trip, and this time I found the gem in the pack.A girl called ‘hmm’ Loz or Lauren..I think! was simply Ferrari. She has Charisma, elegance and a natural ability to smile and make sure your experience is next to none. Thanks L…oz or Lauren, I’ll be sure to be back again 😁

Warm welcome from the staff. Fabulous breakfast, cooked fresh to order, - perfect fried eggs and crispy hash browns - spot on.

This place is conveniently located for all amenities and is attached to a Premier Inn. Whether business at The Belfry or visiting any of the many local attractions, this place offers great value for money The menu is affordable and full of crowd pleasers, all served with a smile. We had steak, chips and peas, cooked exactly as ordered and served in a skillet so stayed hot, but not overcooked. We will be back!!

Great food, quick service and staff were very friendly. Lots of choices and breakfast is served to order so tasted fresh and hot.

Staff so friendly, makes a real difference to the start of your day! The lady who gave us the card to feedback was bubbly and brightened our day

Outstanding service from the Breakfast Team Scrambled Eggs were to Perfection The atmosphere was Festive and Welcoming and I would highly recommend a visit be it business or pleasure ⭐️⭐️⭐️⭐️⭐️

Very good service and very attentive. Food was excellent. Pub was great, will visit again. Great great great great great

Are you sure you have the right "White Horse"? Our sat-nav mistakenly led us to this one after leaving Drayton Manor, instead of the one in kimgsbury road Sutton Coldfield. The moment we pulled into the car park, we felt unwelcome, thanks to the immediate threat of parking fines, rather than welcome signs. Upon entering, we asked the staff how the seating worked. They were chatting between each other and stared blankly. We asked again until it registered. We actually thought we had booked a table through their website but didn’t tell them that as place was almost empty. As we were directed to a table we observed nobody eating roasts on a Sunday and were told there was no table service. This made us suspicious about the food. On the table was a wipe-clean menu covered in pictures. The sad-looking Sunday roast, with limp meat, bore no resemblance to what we had expected from the White Horse we thought we'd booked. That's when we had the sinking realisation that we were at the wrong location. We exited through the back door, but soon realised that since we hadn’t made a purchase, we were likely to be fined. So, we had to pay for two hours of parking - the minimum allowed - just to leave a place that does absolutely nothing to attract customers. We were starving hungry too so this shows the atmosphere of this place.

The whitehorse is a great and friendly place & now it's even better after it's refurb, it's clean and tidy food is great and the service is amazing!

Great menu and food and the reason were always there on a Wednesday - Great Quiz. Always is. Hosts are helpful as always and great night out. Team name Win or Booze

One bar staff doing food orders/drinks and serving bar . After waiting we decided to leave and go to another place where you can get a drink.

Absolutely love our breakfasts here the breakfast is always lovely but Karina is amazing she always has time to chat with us and is lovely with the kids , thank you Karina for always looking after us you are a credit to the company and...

Lovely food polite staff very helpful price was good very impressed . The time from ordering to recieving food was quick too.

Great interactive free to enter quiz, lovely staff, all in all good place to visit and we’ll worth a Wednesday night out

Steak fondue. Lush. Incredible for the price. Steak was sensational. For rump steak it was really lean and mouth watering. Perfectly cooked. Staff are very pleasant.

Came here for food yesterday there was a wait on as I was advised they was a new chef on, I am glad I waited the food was lovely I did come in may and the food was horrible and wasn’t what we would expect...

This was the second time we visited this establishment and we were most disappointed on the first time the meal we ordered was gammon with chips peas and egg on a sizzling skillet but when it came out the onion was swimming in liquid and...

Met up with family and friends. Pub was extremely busy as the weather was good. Had to wait a short while for food but service was great. Thanks guys

I’ve been visiting the white horse for the past 10 years! Come here regularly for drinks and food and come here every Wednesday for Quiz . Staff are very friendly and welcoming. The food and offers are also very good !

Mark is the best quizmaster on a Wednesday ever . Great food great beer . Great atmosphere. Wednesday is the new Saturday for me.

Another Great Breakfast. Good to see Karina still here. Always cheerful and makes me feel really welcome. Sorry to see some staff have left.

Great Speedy Quiz on a Wednesday night, food is good too! Good to have a thriving local pub, with a friendly atmosphere

Mick's quiz is excellent, great cheap food & a great night. We will all come again next week...5 stars!

Great food, fun and laughter. Enjoyed the weekly quiz with friends and a meal to go with it. Would recommend! - From Win or Booze

Great food and drink speedy quiz was on took part great time. Love the interactive quiz no time for cheaters. Try the chicken wings

We come to the Quiz every Wednesday and never fail to have a great evening! Food, staff and atmosphere always spot on! Would recommend

Enjoyed a fun filled digital pub quiz with the family. Great host (Mike), lovely, quality food and drinks and a good night all round. Would highly recommend - Hoof harted.

Great for the quiz, good laugh, good prizes and good for all ages. Can here with my friend had a really fun time.

Thanks to Mike, we always have a fun night , Great company good food , great hospitality From Let's get quizzical

Lovely pub and our second visit for food which was delicious- we had Cajun chicken ( lovely to be able to swap rice for jacket potato) a vegan skewer and a steak skewer. The food was cooked to perfection and the staff couldn’t have been...

Family meal for 7 which was chosen as my son always has positive words for this place. I have previously stated in other reviews that eating out has lost its appeal and today was no exception. A number of our meals came with bits missing...

We come to this pub quite regularly, every Friday pretty much, and always receive a warm welcome from the team, especially Lily who is a great waitresses, whose nothing is to much trouble attitude makes her brilliant. The food is alway nice and you get...

Quite busy for a Monday evening, found table beneath television that wasn't reserved. Thankfully were not disturbed by anyone wanting to watch. Served quickly to drinks. Menu varied with plenty of options available for kids, seniors and main one had offers for selected days. Ordered...

Popped in after a day of work, got seated straight away, went the bar tasha asked what I would like asked how my day was she had mentioned she’s the new AM of the pub and asked if I could leave a review. I said...

Visited as staying at premier inn next door. Staff were busy chatting when I tried to order drinks but the chap behind loudly asked what one had to do to get served which drew their attention. They then served him even though he was obviously...

Came here for dinner with my family and I believe I was served by the general manager who was polite and helpful also very knowledgeable and seemed happy, I will definitely been returning thank you it was such a pleasant evening

Great food with good portion sizes, nice atmosphere, staff were friendly and couldn't do enough for us, prices were good as well. Would recommend to anyone in the Sutton Coldfield area, would be great for families with little children as there is a good play...

The staff are jovial, polite, and pleasant. They always try and be efficient and effective when the bars get busy. Help is always on hand to customers who are new to the area, with simple guidance given The pub and restaurant are run by a...

Customer service is their specialty. It’s like a home from home,the staff really go the extra mile you could say the best bar staff in the West Midlands.

Great service and Lauren was fantastic. The whole team are warm and welcoming. Clean pub and the beer is great I recommend!

Friendly and efficient staff, prompt service and food delivery, plentiful reasonable quality food, good sociable ambience and pleasant facilities. A very enjoyable lunch at a reasonable cost.

The food was good but the house rules ( that are clearly displayed ) are a joke , just blatantly broken and management does nothing about it . Dogs went into the restaurant area and a hard football was being played roughly with two teenagers...

We come to this pub every week for the pub quiz, food and drinks. Always a great evening and every time we are warmly welcomed by Deana & Lily :)

Visited on off chance for lunch with my mum,on a Thursday afternoon, met with lovely staff, amazing food, warm and welcoming, food was hot and tasty, place was tidy and clean, highly recommend, will be back again, thank you, x 😁 deffo be back to...

Was staying at the premier Inn next door had only checked in at 2am on the Saturday morning due to length of travel and was looking forward to a breakfast before a day of going round the NEC only to be met with the rudest...

Absolutely dreadful, filthy place, stunk of fish everywhere and had to return my steak as asked for well done and when I cut into it it was oozing with blood and the chips were freezing!! They did give me my money back for mine but...

After waiting over an hour for food (three meals) it came out cold! The attitude of the waitress was despicably rude! After speaking to manager he was pleasant and did offer a re cook of all three meals but by that time we didn't want...

This place is absolutely disgusting The attitude of the staff is a disgrace My daughter had booked a table for 8 adults and 3 small children and had booked 3 high chairs only to be told when we got there that the high chairs were...

Brilliant place for food service and drinks 👍 food is really nice service with a smile what more do you want 🤷🏻‍♀️hotel upstairs too seems popular there is a bar area looks like this is just for locals but plenty of room round dining area...

Fantastic, friendly staff on the bar and good food. Special mention to lauren, Dina and Grace and El in the kitchen. We were looked after and will visit again

Good service. Food is filling for a reasonable price. Always a great atmosphere when it's quiz night.

I rang to book a table. But got answer phone left a message to say I would like to reserve a table for today 24 .10.22 for 6 people. Left my contact details to get confirmation of booking. Which was 3 days ago. However no...

Waited 45 minutes only to receive the incorrect order. Cold chips and horrid chicken. If only I could get back these 3 wasted hours of my life!

Been many times. Sadly lacking today as short staffed. Will still go back as usually excellant. Great customer service from Alex.

The staff here work tirelessly due to not enough staff on only one on the bar and one on the food I feel this is unacceptable especially if something happens like changing a barrel a breakage or the toilets are flooded how on earth are...

Upon arrival we had to wait a lengthy time for someone to sit us at our table being as we had booked ahead. Then my partner (who suffers from severe allergies) went up to the bar to order her food because we thought it would...

My wife’s medium rare ribeye was more like very well done, we waited quite a long time and during the meal we had to contend with shouting kids on one table and a group of men using loud foul language on another. Not an enjoyable...

Absolutely great value for money great sevice 2nd visit will be coming here more loved it. Thank you

Comedy gold this place. Overnight stop for work, cheap and cheerful Prem Inn. Came down to the pub for a bit of food and a couple of pints… Pub is busy and there is a long wait on food, which is fine, its rammed. Order...

Used to come here before Covid. Luv the steak and great for the price. Daily specials make eating out affordable for these lean times. Staff friendly and helpful - service speedy - although we’ve come at quiet times. Lots if space so one doesn’t have...

Used to go here every week and the food went down hill after a few weeks. Went here after not going for 4months and the food was the best its ever been.

Another Great value for Money Breakfast. Always made to feel welcome. Girls are really friendly. Always look forward to my breakfast here when staying in the area.

What a fab time we have every time we come here for the quiz Come on Terry’s Nuts let’s do this. Fantastic food and drinks too

I think the reserving of tables should be looked into if a table is being booked it should have a reserved notice put on the table from opening time with the time of reservation so customers can make the choice on whether they will still...

Next door to the Premier Inn, this pub is very convenient. The food and drink are very reasonable prices and are typical pub fare. Locals are friendly and the staff helpful.

Great breakfast - was fresh and there was a very quick service. The staff were extremely friendly. Would definitely come back if in the local area.

Come to the white horse amazing staff and the manger call Ben is the best and samanta and ash is amazing that’s what I come to the white horse and Mike is the best host for quiz

Been here for lunch today, great food and service from Billy and Ashley. Would recommend all day long. Burger offer on a Thursday of bogor is great.

Fantastic service, tasty food and lovely atmosphere. First visit in a while and very impressed. We’ll be back 😁

Experienced excellent service from Ash tonight as he went above & beyond to find us a table at first then moved us to a more suitable spot for my disabled partner asap so we could eat & take part in the quiz. Thanks for everything....

Friendly helpful staff, great food & nice atmosphere! The pub is clean and tidy & you always feel welcomed!

The Chef Andrew has cooked really wonderful food and my compliments to him and Deana who is Front of house has always been welcoming and helpful.

Using the bar as staying in the hotel, first night food was good and service was quick. Steaks slightly overdone but nothing too bad. Unfortunately the chef didn't manage to pull off poached eggs which arrived solid at breakfast. Also turning away guests at 9.50...

Had food three times in the last week and it was amazing compliments to the chef, I know tonight the chef was andy and the other night was laura not sure who was on the grill on mothers day. All staff are welcoming and friendly...

Been coming here for breakfast for a long time now the food is always tasty and plentiful and there is a great selection of continental .but what makes the place is the staff! Karina is always lovely she takes the time to have a chat...

Visit this pub regularly… would just like to say a massive thank you to Lauren she has great people skills and make you feel very welcome… other staff members are the same however Lauren goes above and beyond highly recommended to all…

Lauren is the best bar server I have met by far, she is polite, and very welcoming.. always gives service with a smile… highly recommend

Reserved whilst sat here, we came in about 6pm and then at 7.15 a member of staff put a sign on the table saying 'THIS TABLE IS RESERVED' when I mentioned it to her she said I could take it up with the manager, she...

Main meals lovely BUT stay away from desserts apple pie came out all flat I asked if it was microwaved staff said yes its frozen Doesn't say that on menu and not supposed to be flat like a pancake plus icecream not nice 8x people...

Great atmosphere, especially on a quiz night. Good choice of food, drink and friendly staff to boot. Would highly recommend!

Excellent service from Beth throughout. Very pleasant, customer focused and obviously enjoys her job. Food was extremely well presented and was cooked to perfection, will definitely visit again and can highly recommend.

Another evening with friends, I cannot say much more than......... Dora - her wit and banter was as awesome as ever.....

Thanks to the staff for a lovely visit. We were there to celebrate an 80th birthday. Booked through the Greene King app with no problem at all. Food was lovely and a nice relaxing and friendly atmosphere. A special thanks to Samantha who served us....

Friendly welcoming great fun would definitely come again no need to say anything else apart from Samantha the head hostess I think is a credit to your company no need to send on a customer service course because she has it all, the 3 A’s...

My wife and I had an all day breakfast each during the afternoon. We had great advice as to what best to drink (fabulous beer) and were served exceptionally well by Ashley. The food was great. We will definitely be making regular visits.

Great food, great value for money, staff very Happy and helpful, our server Beth was really lovely and polite

I had the most lovely girls serving me extremely professional polite and helpful too thank you Beth for a great experience x

We was staying in the premier inn next door so popped in for dinner with our little 3 year old and ordered wings and burgers with kids pasta and deserts couldn’t complain about any of it and our server Ashley was brilliant polite and very...

I live within close walking distance of this restaurant and therefore have eaten here on many occasions over the years. Unfortunately I am always a little disappointed with the food. Generally either undercooked or overcooked. As a Flaming Grill establishment I realise the emphasis is...

Ate at the Whitehorse with friends had a lovely waitress called Beth, she was so helpful and polite wish all waitresses was like her such a pleasure!!!

I have stayed at the Premier now for a number of years and used the Whitehorse restaurant for my breakfast. I have to say Karine & Emily make my morning every week with a lovely smile and good service. Nothing is too much trouble. The...

This is possibly the worst meal I have every had in my life. The sad thing is that I had already prepaid on the app. We were served microwaved chips that were inedible, how can you get chips wrong? Drinks were also served warm both...

We had an absolutely brilliant evening, Dora's banter is excellent. Will be back, if only to get the better of her....!!

Had two lovely meals here on the two for £10.99 menu, wife had Hunters chicken and I had tikka masala with naan and poppadums, really good value, had a gin and a pint for myself which I spilt everywhere accidentally, I thought I may be...

Where do I start? We chose this pub as it is relatively local to us and my husband and I were interested in watching the football showing on the screens, as we ate. As vegans we always view a restaurant's menu before we go to...

Came here last week for dinner and a few drinks, was served by Beth, can’t fault the service and the food exceeded expectations aswell.

Efficient friendly staff who look after your needs. The atmosphere was nice and chilled, very nice food. I will be back again soon.

This restaurant is part of the Greene King chain so you know what type of food to expect. Regular pub grub. However the pub itself is a pleasant place to visit and the food and service was excellent. The staff were efficient and helpful especially...

Book table on the 11 of July for the 12 of July for 3 adults for 5 pm I phone booked the table get there at 4 45 on the Monday the 12 of July the girl would not let us in because I did...

Food was good and the service was excellent. All staff were extremely welcoming and friendly. I was served by Ashley and he was a credit to the pub, polite, pleasant and professional