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3.9

Based on 315 opinions finded in 3 websites

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Nº 337 in 479 in East Hertfordshire

Nº 55 of 74 Other cuisines in East Hertfordshire

CUSTOMERS TALK ABOUT DISHES WITH..tapascookedoldpork

comment_iconOpinions

An unmissable spot for real ale drinkers in the area who want the more traditional pub experience of good company, good surroundings & good beer. Fullers ESB & London Pride are 2 of the 3 regulars & are always spot on. Dark Star's Hop Head makes up the 3rd & there's also a couple of guest pumps in circulation. The landlord & customers are always friendly and the pub itself is beautiful & full of character (mind your head) with a split bar & a large upstairs area.

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Serp . 2024-09-28

MORE AT Google

Had the beef brisket and ale pie with mash and peas. It was a proper pie, surrounded by melt in the mouth pastry - not your usual puff pastry topped stew in a boiling hot dish which I tend to avoid. My husband had the burger and fries which he enjoyed - I stole a few fries, which were very tasty. Proper pub food.

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Bengeo4 . 2024-09-01

MORE AT TripAdvisor

Lovely historic gem I had come from Welwyn hoping to see and have some fuller's beers especially esb but sadly just timothy taylors land lord which was nice and in good order but sadly no fuller's on tap and some citrus ones nice old pub full of character

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AndrewR167 . 2024-08-25

MORE AT TripAdvisor

A REAL PUB Hidden gem and hard to come by. The new landlord has really brought back tradition to a traditional pub. It looks like a tiny pub but a large upstairs with darts and another bar. Also has secret hidden garden out back for us old smokers.

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marv barber . 2024-08-22

MORE AT Google

A forgotten treasure. Wide range of beers on tap . A little secret garden and just when you think you've seen this little pub. You walk upstairs to see darts and a second bar .

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martin berry . 2024-08-05

MORE AT Google

Even though it says it is temporary closed the pub is open. No food at the moment. The beer is good and the atmosphere is excellent

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STEPHEN GANNON . 2024-06-15

MORE AT Google

Great beer but the clientele is very opinionated and the fire fills the right bar with smoke

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Jonathon Gilkes . 2024-05-28

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Our visit was to sample good ale and play bar billiards. Good choice of ales following the beer festival the previous weekend. Beers served in good condition.

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Richard Brewster . 2024-04-09

MORE AT Google

Beer not great and seemed like we were ruining the day of the staff member by having to serve someone

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peter hopkins . 2024-02-26

MORE AT Google

Superb pub for both beer and conversations. My parents used to go there in 50s and 60s (myself miss in late 80s) when it was ran by Connie, a tiny lady if I remember correctly basically a couple of barrels in her front room. Updated now, of course, but empathically so. Still a great pleasure to visit as a pub in itself as well as my personal nostalgia!

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Ted Fowler . 2023-11-26

MORE AT Google

100% recommend this pub. We recently held a 50th birthday in the private upstairs rooms here. We had the best night. The pub has so much charm and character - it made our party feel special and unique. Huge shout-out to David, the Landlord, who went above and beyond to provide a great spread of food and helped us make the party such a fun night. He was so accommodating and easy going - he basically let us have whatever we wanted and nothing was too much trouble. Overall, we had the best night, and I highly recommend the White Horse for any special occasion - it's a gem.

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Esther Fisher . 2023-11-12

MORE AT Google

Nice atmosphere and a lot of character. Friendly staff and nit overpriced

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Nicholas . 2023-10-03

MORE AT Google

No alcohol free beers available due to a wedding the day before ! Surely staff would go out this morning and get some ? So ordered a raspberry mocktail , no raspberry's either ! Roast dinner was ok ish , a bit cold , roast potatoes hard , just no taste , I have had better roast dinners in the Toby , shame it's a lovely venue , staff good too . I just will not rush back there .

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stuart e . 2023-08-06

MORE AT TripAdvisor

Had use of the private room upstairs which was really old and cool

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Jamie Lewis . 2023-07-28

MORE AT Google

Decent old English pub near the centre of town.

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Mark Glithero . 2023-06-04

MORE AT Google

Really friendly staff, excellent food and far less expensive than a lot of other pubs in Hertford

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John Daffern . 2023-05-24

MORE AT Google

Beautifully small, olde worlde, a real traditional pub without the conveniences / range of a more modern pub.

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Phillippa Middleton . 2023-04-27

MORE AT Google

Gorgeous old pub with a superb selection of real ales and craft beers on tap. The friendliest staff in town that make you feel so welcome. We visited for lunch with our toddler and all polished the lot off! Great vegetarian options and the ‘best fish and chips’ my husband has had in a long time. So lucky to have this place as our local.

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Tina Yates . 2023-03-10

MORE AT TripAdvisor

Arrive early or even book to guarantee a table for the limited choice but excellent food.I recommend the chicken pot pie and the balmoral chicken. Also the Mozzarella and halloumi fries are really tasty

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Barry C . 2023-02-27

MORE AT TripAdvisor

Great atmosphere, really cosy. Such a lovely landlord and landlady too!

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Lloyd Crowley . 2022-12-11

MORE AT Google

This seems like a really nice pub. The food was good. But sadly my first trip there was disappointing, despite us having pre booked the table 2 months in advance and requesting a high chair on booking we were not given one. This meant that my 1 year old had to sit on laps and walk around the pub during the whole meal. It made it very difficult for my husband and I to eat our meal. I was shocked that they had so few high chairs and I felt really quite disappointed that my child was not treated like a person and was unable to be given a seat for our meal out. Not a family friendly pub unfortunately. Buy some more high chairs and be welcoming to those with little ones.

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Becky Shah . 2022-12-04

MORE AT Google

Try putting the correct opening hours on here. You don't open at 12 each day at all. Today it was 3pm.

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Doug Scholes . 2022-11-30

MORE AT Google

A very good drinkers sociable pub, basic but a really good old boozer with a good selection of real ales

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Nigel D . 2022-11-20

MORE AT TripAdvisor

Went in on Friday night. Candles and low lighting gave what is an ancient, very interesting and quirky pub, a great atmosphere. It was busy in both bars. My pint ( London pride) was first class. No loud music no TVs no gimmicks. Just good beer and good conversation. This pub so deserves to be busy every night. The hosts seem to care about the pub it’s beer and customers. I fully recommend it.

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BSL BSL . 2022-10-16

MORE AT Google

Friendly bar manager. Very nice place. Cosy 😊

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Jaz Valentine . 2022-08-19

MORE AT Google

Traditional good old English pub.

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Geoff Miles . 2022-08-08

MORE AT Google

Newish owners, still has a great atmosphere, good range of real ale.well worth a try.

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Anthony Syrett . 2022-07-17

MORE AT Google

Traditional ale house smothered in history. Building dates back to 1400's. Probably the cheapest drink you will have in Hertford. Definitely one to visit if you're visiting the town. Good landlord, plenty of atmosphere, cozy, easy to walk in, hard to leave! Open fire in winter. Has special events and music, see website or noticeboard.

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David Prowse . 2022-06-27

MORE AT Google

First time iv'e been there it's just behind Hertford Castle, small but a lot of history, new owner, only been there for 7 days. Definitely be watching what he does.

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Paul Mogan . 2022-06-04

MORE AT Google

The beer is good. Not expensive. Cosy pub with a friendly atmosphere. Not at all fancy and slick. Upstairs is space for meetings/groups/events.

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Steven Watson . 2022-03-26

MORE AT Google

A traditional ale House, small and quirky with 2 rooms downstairs served by one bar and extra seating upstairs. Downstairs has a nicer feel for smaller groups of 4 with fire and upstairs is good for larger groups

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julie francis . 2022-03-13

MORE AT Google

A must go to place and see for your self

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Richard Smith . 2022-03-06

MORE AT Google

Absolute cracking real ale pub. Our group drank the pub out of Hophead and it was our pleasure. The lady serving was lovely and the food looked gorgeous too but we didn't eat. We will be back

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Pele Pele . 2022-02-10

MORE AT Google

Good service, nice people,. That's all u need !

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Cristinel Desaga . 2022-02-04

MORE AT Google

This is a wonderful old pub, with so many original features. Tony was so incredibly accommodating for our party of approx 16 for Saturday lunch. The upstairs was brilliant - we want another excuse now to come back and host a drinks session up there without the kids! In hindsight, we should have asked for the fire to be on as upstairs was a little on the chilly side. The food was good and the drinks well priced, we were a very happy group and all loved the pub! Staff were all lovely too! Great little billiards room upstairs as well!

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LJ C . 2022-01-24

MORE AT Google

Very nice historic pub. Nice place to be on a cold winter's night, with a roaring wood fire. The new landlord/lady are really friendly and do a good range of traditional and Thai food. They have a couple of private rooms upstairs for private functions. Good range of Ales too.

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Mark Stevens . 2022-01-03

MORE AT Google

Friendly with good service and generous proportions for the dinners

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Jim Eld . 2021-12-09

MORE AT Google

The White Horse in Castle Street is a fine example of a traditional English Pub. Lovely log fires in the Winter and both main bars have a relaxed cosy atmosphere. Excellent Fullers ales with a smashing ESB being my personal favourite. Top lagers are also on sale as well as cider, wines and spirits. Nice range quality crisps and nuts plus a chalkboard food menu on display. Superb Pub.

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Si Doughty . 2021-12-07

MORE AT Google

I've lived in Hertford for nearly 4 years having previously lived in West London. I was delighted to learn when out for an impromptu pub crawl with at the weekend that there was a Fullers' pub and so we went to the White Horse. It's a lively cost little pub where we could not have been made more welcome. We stayed for just the one pint of London Pride, but we'll be back for sure. I understand they do a cracking Sunday lunch and saw it priced at £10.95 which is a great price. Look forward to going back.

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Guy Edema . 2021-11-15

MORE AT Google

Incredible the barman remembered one of our group from 35 years ago at Balls Park!!

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Andrew Thatcher . 2021-11-08

MORE AT Google

Most enjoyable meal recommended by friends who have moved to the area. Our 3 mile walk gave us an appetite and we were ready for a nice meal. There were 3 non meat eaters so with a small menu were pleased with the choice.There was only 1 veggie option left on the tapas board but we enjoyed the vegetable gyoza’s, the fish cakes ( a little rubbery)and pork balls 3 for £10-they had run out of spring rolls. We had the yellow vegetable curry , the tofu pad krapow , the vegetable stir fry and beef massaman plus a spicy salad. They were served in intervals but as there was just mark serving not surprising and everything remained hot.We were warned that they could be spicy based on their previous experience but found everything to be delicious, not too spicy at all, fresh tasting and despite a couple of the veggie dishes comprising the same veggies all dishes tasted different, light and most enjoyable- good portions , so everyone had a chance for seconds ! Compliments to Annie the chef - Marks wife A good choice of beers meant a thoroughly pleasant evening with good friend , walked off by our 3 mile walk home

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1621MW . 2021-08-30

MORE AT TripAdvisor

The white horse is a must visit place in Hertford, a traditional pub complete with original features such as the giant fire place and crooked stairs. We are always welcomed by the landlord Mark who is quiet but friendly and always offers our dog a bowl of water. We came here for the Thai tapas as we were hungry but didn’t want a full meal, and we weren’t disappointed. We had three tapas for £10 (one is £4) vegetable gyoza, pork belly and pork dim sum. Absolutely delicious they were! The pork belly deserves a special shout out as it just melted in your mouth, it was perfect. In fact it was all so delicious we ordered more, and figured we may as well have another three tapas to get the offer! This time we had fish cakes, dim sum and pork belly again as it was divine! A lovely meal and I would highly recommend to anyone.

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heleno93 . 2021-07-11

MORE AT TripAdvisor

Just had the most delicious Thai meal cooked by Annie. First visit after recommendation from our son. Will definitely be back again. Made to feel very welcome by Mark and Will.

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Susan Moses . 2021-07-09

MORE AT Google

Excellent food from a recent Thai take-away menu..Tasted just like home-cooking. Well done Annie & Mark.

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Liam DeRoe . 2021-04-28

MORE AT Google

Fabulous Thai food - by a distance, the best in Hertford - great beer and friendly service.

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Nick Bishop . 2020-11-07

MORE AT Google

Great Thai food, very authentic and real kick! Very much recommend! Bookings needed to secure seating and food!

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Elizabeth Woods . 2020-09-29

MORE AT Google

Fantastic pub, brilliant authentic Thai food for not much money

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Janet Tocqueville . 2020-09-12

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A great village pub serving real beer and superb, freshly cooked thai food.

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Chris Gibbs . 2020-09-08

MORE AT Google

Great pub, wonderful food. Service is friendly and safe.

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Sue Jones . 2020-08-31

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Good food, good beer in pleasant surroundings

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Julie Gibbs . 2020-08-31

MORE AT Google

this is s great pub, well kept Fullers range of beers plus one or two guest ales. Small two roomed pub with real fire, further rooms upstairs. Thai food served alongside pub classics, very friendly and welcoming landlord. Food service can be slow, but worth the wait.

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FrequentFlier692000 . 2020-08-30

MORE AT TripAdvisor

Friendly and traditional local with excellent food. Well worth a visit.

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Barbara . 2020-08-22

MORE AT Google

What a great pub! Slightly out of the centre but 5 mins walk and a hidden gem. Nice beers, pint of Seafarer was very nice. The food was all home made, mix of traditional English and Thai dishes. The steak and ale pie with mash and veg and a little pot of gravy was smashing! Add then the Pork Karpow with Jasmin rice and we had a lovely meal, the best so far of our week in Hertford. The guys serving us were very polite and witty with it too.

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MattyTheHatt . 2020-08-19

MORE AT TripAdvisor

Brilliant service. Couldn't have found a better spot for our day in Hertford!

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Tom Griffin . 2020-08-16

MORE AT Google

After several lockdown takeaways, we managed to eat in for a change. They managed social distancing really well. The food and drink is excellent. Not a lot of choice, but what is on offer is top quality, fresh and tasty. Helpful and friendly staff. Highly recommended.

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Choochoochaboogie . 2020-08-16

MORE AT TripAdvisor

One of the best pubs in Hertford. Always a warm welcome. Friendly staff and very well run. Beer is always in top condition.

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Ian Barker . 2020-08-15

MORE AT Google

Another wonderful lockdown takeaway Thai and beer from the White Horse. The food is absolutely delicious, very authentic, spicy and tasty. We love it. Oh and the beer is apparently really good too! We will be back!

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Choochoochaboogie . 2020-07-11

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Absolutely delicious take aways enjoyed during lockdown. Super easy to collect via the window and much more flavourful dishes than many local restaurants- can’t wait to order again!

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travelqueenNi . 2020-07-07

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Your takeaway service has been consistently excellent during the past few weeks. Outstanding food washed down by some delicious beers. Thank you Mark and Annie. Sally and Russell

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Benjimia . 2020-06-12

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Due to the current covid crisis the pub and restaurant are restricted to serving takeaways via the window. We are relatively new to the town & had previously popped in for a few drinks only. I tried some of their takeaway beer last week (top notch) and today we ordered the Thai curries (plus a few more pints). In short the dishes were delicious.

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chubbywinger . 2020-05-06

MORE AT TripAdvisor

Nice place to visit after our meal in Hertford Town. Pleasant atmosphere and good choice of Beers.

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Dave Frost . 2020-03-01

MORE AT Google

Lovely pub i frequent occasionally. Excellent hosts mark and annie run a proper pub professionally. Excellent authentic thai food from the delightful annie is a must. Although don't tell anyone else.

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Graeme Fenton . 2020-02-27

MORE AT Google

London Pride - Perfect at the White Horse

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Stu Hunt . 2020-02-20

MORE AT Google

Very nice little pub, staff very friendly and the Thai Green Curry amazing, very taste! Loved my lunch with a dear friend and her puppy, yes 🐕 friendly!

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Silmara Hegerty . 2020-01-31

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There are no gimmicks here. This pub feels like a pub, with the character of the building allowed to speak for itself. The term Dickensian comes to mind. This review is based on three visits made on consecutive weeks, by my mate and me after a day’s fishing locally. Beer and cider are good quality and intelligently chosen, although perhaps not the most competitively priced. The food - Thai dishes or Pie dishes - is a revelation! It’s obvious that the proprietor(s) care deeply about what they are serving, and rather than trotting out the usual pub menu, they offer a comparatively short selection of authentic dishes cooked freshly (and I mean cooked freshly) to order, and which are a delight to eat. We tried several and enjoyed everything. Priced reasonably, without frills, but packed with real taste. The Thai green chicken is the best I’ve ever had, anywhere. This approach to catering is as welcome as it is unusual, and we’ll certainly be back for more.

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dovidola . 2020-01-29

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I went for a quick drink after work. The place is like something out of an 18th cent. Costume drama. the rooms are so small they are like a living room and everybody in the room joins into the conversations. the open log fire was a lovely feature.

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Vincent D . 2020-01-28

MORE AT TripAdvisor

Excellent pint of ESB. Fill your boots.👍

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Doctor993 . 2020-01-23

MORE AT Google

Great pub ... good beer... dont sit by the window in winter bloody drafty!!!

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ladean newman . 2020-01-20

MORE AT Google

A traditional English pub serving a large selection of real ales .

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Eugene Flannery . 2019-12-27

MORE AT Google

Cosy local pub with a lot of history. Extremely welcoming. Very good selection of ales and other drinks. Mouthwatering homemade food. Can't recommend it enough!

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Immaculate Decorators London . 2019-12-22

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A cracking traditional pub with a lovely homely atmosphere and a superb pint of ESB to soak it all in. How a pub should be.

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William Enda Hackett . 2019-12-16

MORE AT Google

My family and I had a wonderful meal here. The food and service were both top notch. Thank you for a lovely evening

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Ben Dunnett . 2019-11-24

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Absolutely superb thai meal cooked for us by the talented Annie, and served in a private room upstairs. Highly recommended Thanks Mark,Annie and staff

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lrdu55 . 2019-11-16

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Never a good sign when the place is empty at lunchtime but unfortunately the only option available to us at the time/ place. Extremely limited menu, half of which is Thai, the rest pie and mash or barely cooked anaemic sausages and mash. Very long wait despite no other customers and really not worth the wait either. Clearly not a pub for good food or wanting happy customers!

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sam0pc1 . 2019-11-14

MORE AT TripAdvisor

Wonderful old pub. Good beer and food, and run by lovely people!

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John Gargan . 2019-10-27

MORE AT Google

What a gem! I hadn’t been in this pub for years but am so glad I rediscovered it. The Thai food was amazing, all freshly cooked by Annie with authentic ingredients, some directly from Thailand. Definitely the best Thai food in Hertford and at very reasonable prices. They also serve delicious sounding pies and sandwiches. Lovely personable landlords and great ambiance. Will be back!

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Alisa Pohl . 2019-10-26

MORE AT Google

The food is standard pub grub but cocked well. The drinks are expensive for what they are. Service is good most of the time however sometimes it can be slightly slow when busy. It’s our favourite pub in Hertford town centre for lunch.

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nadiasL730ZU . 2019-10-03

MORE AT TripAdvisor

Lived in Hertford a few years now, kept meaning to pop in, I am all for supporting local REAL pubs with character, This being prompted to do a “Recce” for a visit by 2 couples from Germany visiting Hertford next month for 3 weeks and wanted to make a typical old English pub their “temporary” local while staying here, Ordered a bottle of SAN Miguel (the smallest bottle SAN Miguel arrived on the bar with a polite but prompt.....that will be £4.00 please, (not even half a pint)Maybe I will tell our German friends that Wetherspoons is an old English tradition that looks after customers instead of ripping them off, well they have certainly lost my trade, get your act together Fullers, stop putting profit as your ONLY priority as it will come back and bite you in the proverbial.And yes, you do have a “real fire”, so does the bar that my wife and I frequent in the lovely Pyrenees and that charges 1 Euro 20 for a Bottle of Peroni.I will Not be going back and certainly will not take our “European” friends in there any time soon for fear of them thinking they are ALSO getting ripped off.....Dusgusting

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G L . 2019-08-20

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Super little two bar traditional pub. Fullers beers predominate.

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Gordon . 2019-07-28

MORE AT Google

Had lunch here today. The London Pride was perfect, but the Thai tapas lunch was to die for. Homemade food by Annie was fantastic and we ordered seconds! Thoroughly recommend a visit if you like good beer and Thai food. Well done Annie and Mark

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Mark Head . 2019-07-05

MORE AT Google

Great local with friendly staff and local punters. Quite small but very cozy and the beer was great. But I was blown away with the pie. we just happened to pop in at lunch time for a quick one and went back in the evening as it was so nice even though there were several pubs nearer to where we were staying.

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Gary P . 2019-07-01

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Historic pub with the finest beers you'll find in Hertford. The ESB is top notch.

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Nigel Wootton . 2019-06-09

MORE AT Google

Lovely old fashioned pub, no TV or juke box, just good beer, open fires and good food

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Nicholas Cox . 2019-06-07

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Great pub with excellent beer! Just need to take the edge off the silence with a little bit of background music, nothing loud.

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Didsbury Dids . 2019-06-02

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Owners friendly, great beer, glasses clean, not every pub can do clean glasses.

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Hertford Steve . 2019-06-02

MORE AT Google

Style over quality, food leaves a lot to be desired chef needs a palett reset.

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Vas Vasili . 2019-05-30

MORE AT Google

The bar man was very nice . The pub sadly has no atmosphere. I think it needs some back ground music also in the loos it was a little dusty .

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Lisa Grigg . 2019-05-27

MORE AT Google

We were looking for a pub able to accommodate a large group at short notice: a 40th birthday party with 30-odd people. The landlord Mark was extremely helpful with our request: he allowed us to book out the top floor, and he laid on an extensive and delicious buffet of thai food (green curry, fishcakes etc), english pub grub (pies, mash and veg) and a selection for the children (pizzas, fish fingers etc). The price was extremely reasonable, and the food was laid out (and replenished) with a minimum of fuss. Tasty drinks from the pub downstairs, and a really nice ambience. WOuld definitely recommend, particularly after a riverside stroll from Ware.

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Matt Westlake . 2019-05-15

MORE AT Google

Great beer pub with excellent service

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Lord Turpin . 2019-04-15

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Fantastic pub, friendly and full of atmosphere, small cosy rooms and low ceilings. Dog friendly and even offered a bowl of water. Beer is excellent, signs are clear and well laid out, place clean and will try the food soon ! Well done new landlord!

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AJF2000 . 2019-04-13

MORE AT TripAdvisor

Small but welcoming old style pub. Food reasonably price and reasonable in taste.

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Becky D . 2019-04-12

MORE AT Google

I have visited this pub/restaurant before and after refurbishment. It has now a more posher feel. I was treated to a lovely meal there for my birthday and would definitely recommend the restaurant. I am sure I will be back next time my family visit us.

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M. H. . 2019-04-07

MORE AT Google

Very impressed to see this local making a strong comeback under new management. Friendly and welcoming, The White Horse offers a selection of Fullers real ales, paired with Thai weekly food specials that are prepared fresh in house! The log fire and original timbers within give a great sense of character and warmth. An absolute must when in town! Well done!

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jak3g . 2019-04-05

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The tender let us in early, as we were from out of town and was a total gentleman! Lovely town and the folks at the museum were absolutely wonderful. Thank you Hertford! I hope to be back!

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julie stockmeyer . 2019-03-24

MORE AT Google

Lovely old fashioned with excellent range of beers.

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Robin Osterley . 2019-03-11

MORE AT Google

The white horse has got a new landlord HURRAY!!! He fits the pub perfectly, the place is back to almost its old self again. The fire was ablaze when I went in there on Friday and it was packed. The pub is very old with a real pub feel with a great atmosphere and serves some lovely ale. We stayed until close which is a must, if only to hear the landlords cry of last orders and time gents please. I think if this landlord stays the white horse will be one of hertford little gems

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tiger tiger . 2019-02-12

MORE AT Google

Great little pub with excellent real ale choices

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Rob S . 2019-02-05

MORE AT Google

What a delight to see this lovely Old County Town pub re-opened as an excellent venue for great beers and now, superb home cooked and prepared Thai food. A real place to meet locals and enjoy Hertfordshire hospitality under new management, the pub is going from strength to strength. Really worth a visit. Dog friendly and welcoming with a roaring fire and great ambiance, lovely upstairs rooms to enjoy a pint or two in historic surroundings. This Fullers pub has it all, intimate bars and welcoming new management. Also available Thai tapas! Give it a visit, you'll love it.

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canitus . 2019-01-17

MORE AT TripAdvisor

We found a roaring fire, and a warm welcome on a chilly evening in this 400 year old pub with Fuller's beer. The nice thing is that the interior has not been 'messed with'. With its ancient beams and white plaster, it's simply charming.

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David Jones . 2019-01-15

MORE AT Google

Great beer in a traditional pub.

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Gary . 2019-01-11

MORE AT Google

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Not sure where to begin, suffice to say we had a very SURREAL experience at this place. I will start by saying that my friend and I regularly work as Mystery Shoppers in restaurants (we weren't doing so today) but we do know exactly what to expect from both the food and the hospitality aspects. My friend ordered a chicken salad, and I ordered 10 of their wonder wings. Please bear in mind that we were ALONE in this pub for the duration of our meal. After 35 minutes, I am approached to be told that they only have six wings prepped, but that they could make up the rest with chicken chunks...(I agreed to this) Why does it take 35 minutes to work out you don't have the number of wings requested in the order, especially when it is their ONLY order? When my friend's salad arrives, it was lacking a fair few of the ingredients described in the menu. (Crunchy garlic onions replaced by raw onions that my friend could not have, no parmesan cheese, no dressing, etc. We had to order mayo on the side to make it palatable) But the worse was still to come!! After explaining our disappointment about the various issues and asking whether their would be some form of gesture of goodwill and being told 'no' as we 'really' hadn't any issues...we entered into the most surreal situation... Without going into huge detail because it would take far too long, the manager/landlord, after agreeing that they should have told us about the lack of wings available right at the start, proceeded to DENY saying so just 5 minutes later! IT WAS UNREAL. On top of that, he would not let me talk, saying he would keep talking over me for as long as it was necessary and doing so in the rudest manner imaginable. Even having the nerve of calling me arrogant! Needless to say, this gentleman is definitely in the wrong trade. At this point, and after trying to get some sense out of him and the evolving situation, I said that my next port of call would be social media. In a spooky set of circumstances, their card-machine stopped working and wouldn't take our payment... Suddenly, we were told to leave without paying for the food (right gesture, too late) and never to come back. The irony of that!! I would strongly recommend that you give your business to any of the many other food/drink venues in Bishops Stortford, rather than to this establishment. They certainly do not know what hospitality is or what it takes to run a successful pub.

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3.8

703 Opinions

location-icon82 Bramfield Rd
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Very good food and friendly, personal service. Excellent country pub. We'll certainly go again. Good gluten free options.

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3.8

497 Opinions

location-icon2-4 Salisbury Sq
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What a vibe early evening, a few cocktails after a lovely dinner. Katelyn was super welcoming☺️ we will be back again.

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3.8

964 Opinions

location-icon76-78 Fore Street
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Had a really nice meal out with my family today at practitioner best meal out in ages and whole 4 people in my party said 10/10 perfect 40 to the head chef.

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3.8

358 Opinions

location-icon31 High Street
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Went there for a weeknight meal after a walk in the nearby countryside only to be told there is no food being served( despite there website saying otherwise) decided to stay for a drink and wish I hadn't bothered,the beer was awful and smelt strange,the garden is very run down and messy and the landlady was moody,all in all a terrible experience and won't be returning any time soon