Based on 1.184 opinions finded in 2 websites
Based on 1.184 opinions finded in 2 websites
Opinions
Nice pub nice atmosphere and surroundings. Bar staff extremely friendly especially the young lady who served me. Will definitely return.
Rebecca T . 2024-05-04
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This is a great pub for pub food. The new menu is great loving the fries and the chicken bacon and avocado wrap was delicious 😋 We saw lots of other meals coming out all looked nice
Kim D . 2024-04-27
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Absolutely terrible AVOID at all costs where do I even begin - we thought we'd try somewhere different for Sunday lunch we booked but there was absolutely no need, we were a party of five the place itself looked quite nice albeit very cold there was no heat on and although April it was like winter outside, we ordered 3 specials belly pork one chicken dinner and one duo of meats, two soups, one chicken wings and the other opted for Eton mess all off the set menu. After a very long wait our soup arrived it was luke warm and watery, when the waitress gave it us she commented do you want the Eton mess after your mains ermmm well yes! The wings were nice and hot so we had hope .....Another long wait began we ordered at 5.30 by 6.30 our meals had not arrived we went up the bar to ask how much longer?the barman, one of two who had been out for a fag twice already at the front of the pub in full view of customers - in the time we had been there said he would go and check and disappeared, we sat back down he went back to the bar and continued serving he never even came to tell us what was happening? 10 minutes later so 1 hour 10 minutes after we had ordered my husband spoke to the other man serving asked again and said the other barman was supposed to be checking? He was gone a good while when he finally came back we were told he was very sorry but there had been a problem in the kitchen and he had had to put another chef on! So we had been there since 5 it was now 7 pm and we asked for a full refund which has yet to be received! We walked out of that place in disbelief we would not return even if they paid us to!
KaraokeKate2014 . 2024-04-17
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I love this pub, absolutely Brilliant, lovely staff, lovely atmosphere, the food is gorgeous, I now go to the westacres frequently
Nicola C . 2024-04-15
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I have commented on this establishment before and nothing has changed. Staff are extremely friendly and know what they're doing. The manager is a character who spend as much time as he can with the customers which in my opinion is a very good thing. The beer and food is always impeccable and all needs are catered for. Dogs are welcome which is a bonus compared to other pubs and snacks and water for them are available. Can't say enough about this pub, I will be coming here as long as the management stay the same.
Tim B . 2024-04-15
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Had my anniversary party at the westacres. Matt and the team couldn't have done a better job! The whole night and atmosphere was fantastic! The food was superb 👌 we will definitely be having another party here again soon. Thank you for making our night amazing 👏
Sally B . 2024-04-15
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Excellent staff excellent service, can’t fault the team they are so friendly and attentive you can really tell they are dedicated to the pub. Food was fab as always and came quickly. Waitress checked back in with us to make sure everything was ok. Had desserts and coffees to finish off a great night overall.
eadiegrace . 2024-04-12
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We came to the pub primarily for the legendary quiz night which everyone should give a go at least once but now regularly eat there with friends. The staff are one of the friendliest teams around and happy to help no matter how busy it gets. The menu is typical pub food, there is a good selection so everyone should be able to find something they like. The portions are a good size making it value for money.
A4853JSsusanw . 2024-04-09
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Had an amazing time at the quiz on Thursday. Really fun and a nice atmosphere. Food came quickly despite it being relatively busy and never had to wait at the bar for a drink.
Tomw16112 . 2024-04-06
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Absolutely amazing service always! I even let my son with learning difficulties visit alone as they look after him perfectly
martin H . 2024-04-06
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We came for my moms birthday to play bingo and she had the best time. All of our family and friends came along and enjoyed it. Food was great, service was superb and Matt was brilliant as the bingo caller! Can’t recommend it enough - especially on a Monday for bingo!!
Nenna617 . 2024-04-05
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It was my birthday. The food was excellent and our party which included a couple of smaller children, were made extremely welcome. All the staff were very polite and nothing was too much for them. I’ve been a few times this month already and it’s only the 5th.
Nicole O . 2024-04-05
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Came in on bank holiday Monday for the pubs brand new bingo and it was great. The staff were attentive and friendly. The manager was welcoming and a great host and the food was fantastic. Will definitely come with the family again
Regan M . 2024-04-05
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Lovely evening at the Westacres, great food and drinks - staff really welcoming and friendly - perfect for Friday night drinks
Venture35487208532 . 2024-04-05
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Upon arrival the staff was not welcoming and did not appear interested in wanting us at the pub. Order starters and mains at 3.15pm and starter did not arrive until at 3:50pm so already the service is terrible which explain why most tables were empty. Food when it did arrive was warm and I ordered the tomato soup which was watery. It was my wife’s birthday and went there as wanted to support local pub but will not go back to eat, so disappointed. Ordered pudding (caramel apple crumble and custard) and had to cancel because it too long to arrive. Overall service poor and slow. Will never go ever again, do not recommend. Not worth the money…
aw S . 2024-04-02
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Bingo! Had a lovely chilled afternoon with a game of Bingo thrown in for fun! Lovely pub lovely team of people made for a great relaxing bank holiday afternoon😁 Snack and drinks reasonably priced. The Westacre pub is not just for the bank holidays but...
GrandTour26572911846 . 2024-04-01
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Not enough stock of ingredients to fulfil the covers. Hence numerous visits to the bar to change our order. When we did order we were approached and told the next option we selected wasnt available either! We settled for our third choice! It came an...
Lea M . 2024-03-21
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We ordered 2 drinks at the bar and the service was excellent, professional and polite. We both ordered 'Posh fish and chips' ( Sea bass), it was served quite quickly, lovely presentation and tasted delicious. The waitress asked if we needed anything else when the meal was served and during the meal she came over and asked if everything was satistactory. A really enjoyable evening.
wendy potter . 2024-03-15
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Ordered our meal at 4.30, starters arrived at 5.25, mains at 6.25. Food was I overcooked but cold! Vegan burger was served without chips, but the waitress said this was because they weren't vegan! It is not stated on the menu. It was an absolutely awful experience.
Barbara Nichols-Singh . 2024-03-11
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Friendly staff great food and good beer
Geoff Fowkes44ee3XAsaaax . 2024-03-10
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Terrible service, most tables empty and service still slow. Food when it did arrive was ok, frozen roast potatoes served. Pudding didn't even arrive!!! Will never go ever again, do not recommend.
GGguy999 . 2024-03-10
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Lovely atmosphere. Nice staff, warm quality to the pub. Everyone is happy to talk and make you feel welcome.
Miriam Linton . 2024-02-29
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Very nice pub. Atmosphere great, food delicious and good service.
Jackie Powell . 2024-02-22
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The west acres is always a pleasure to visit great food and the staff are so helpful polite and the atmosphere is balanced just right , cannot recommend enough. they are so helpful if you have small babies or little ones , well done to...
hungrydel . 2024-02-18
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A very pleasing experience. We ordered via a QR code and drinks and food were served promptly and with great courtesy.
Manish Patel . 2024-02-17
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This has to be the best pub in the area. Warm welcome from all the bar staff, always a smile on their faces for every customer & not just regulars. Not sure I can rate any of the staff better than each other. All absolutely...
JulieDolphin . 2024-02-14
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Amazing food! Amazing service.! Clean and tidy! It's such a beautiful building. Why wouldn't you want to enjoy a meal in nice historic location. Oh and the casks ales are to die for. Obviously a well kept cellar as well to boot!!!!
Lea M . 2024-02-14
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Henry and Eddie were absolutely amazing couldn't do more for us, food was great, beer was on point, fantastic experience would come again!
Ben Pinches . 2024-02-13
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Had a lovely meal, great atmosphere very friendly place Ruth, Harry and ediee made me feel so welcomed and helped me read the menu, would recommend
September K . 2024-02-13
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Me and the wife went to the dog and gun a few weeks ago only one real ale that was cloudy waited 45 minutes for food wasn't what we had ordered and to be told they were out of what we had ordered waiting staff and bar staff not helpful and ignorant food not to any decent standard then a friend recommended the westacres which is part of the same pub chain and only a short distance away but they are world's apart the young lady behind the bar who served me with our drinks and food order was very friendly and helpful food came pretty quickly and was what we had ordered and was hot you knew the staff were there but they weren't over attentive we will recommend the westacres to everyone we know on the other hand tell people we don't like to go to the dog and gun we will be back again and again i wish i had got the name of the young lady who served us thank you to the bar staff and the chef and kitchen staff for a lovely lunch time
David Edwards . 2024-02-12
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Visited the Westacres, Finchfield Hill. Wolverhampton for lunch.... The staff were welcoming and helpful, and having reserved a table were most accommodating. The food was of a high standard and the friendly staff came and checked all was okay with our meal. A very pleasant...
Paul H . 2024-02-11
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we were celebrating a 69th wedding anniversary . The pub was spotless clean and has a lovely open warm atmosphere. The food we ordered was first class. What made the celebration so wonderful was the outstanding service afforded to us by Harry and Ruby -...
ian n . 2024-02-08
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We'd booked online for 4pm and wanted to order from the daytime menu. However, I was told the chef has not turned up that day, and there would be a wait before getting our food as they were waiting for another chef to arrive st 4.30pm! I said as long as we weren't charged the evening rate that would be fine. The food arrived at around 5pm. The food itself was just OK, but my sister's avocado on toast was not even OK! The toast was cold and my linguine was quite bland. I left a good portion of it. I'd ordered a sweet as part of the two courses. The dirty plates remained on our table for a good half hour before I myself moved them to another table. After 45 minutes and still no sweet, I had to ask at the bar for it to be brought out! Then I had another 10 minute wait but the guy did apologise at this stage. The sweet was very nice though. I needed the RADAR keynfor the accessible toilet on the ground floor only to be told by the bar staff that it was missing, so had to trudge upstairs in the end. I have both a heart and lung condition and this made it difficult for me. I had not been to the Westacres for two years when, unfortunately, I had a similar experience with respect to the food quality and service times and sadly, it looks like things HAVE NOT improved at all! It's a great shame as back in the day, The Westacres was a lovely place to visit both in terms of food quality, ambience and service....but not now.
Kathy Gough . 2024-02-07
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Good service and tasty well cooked food at a good price.
Pete Tudor . 2024-02-03
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Had Sunday lunch x2 with a friend very dry, not much gravy, We did not enjoy it at all
Anne Ryan . 2024-01-30
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Just popped in for lunch with friends. It's been years since we last visited but I can quite honestly say it was very good. They even had Theakstons Old Peculiar on draught and that was perfection! We had the light bites and were all perfectly satisfied. It makes a change nowadays to come away from somewhere and think 'that was good value for money'
Nigel Sedgley . 2024-01-30
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Really enjoyed our visit here. Caught up with a friend, lovely atmosphere, staff were busy, but service was great and the staff were very polite. Food was lovely too.
231henap . 2024-01-30
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Very enjoyable evening at the Westacres. Food very good and brilliant staff who can't do enough for you.
LOULOU2639 . 2024-01-30
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Called in for lunch on a quiet day with my elderly brother. The staff could not have been more welcoming and helpful
Andy Gough . 2024-01-19
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Friendly atmosphere and great food and beers on draught Always greeted with a warm smile and fantastic service Would recommend to anyone looking for a great atmosphere
Josh S . 2024-01-17
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Service was excellent price of drinks could be less
Pat Warrilow . 2024-01-13
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Went for Xmas dinner with friends, it was a fantastic meal, front of house (on the day) had a fantastic sense of humour too & is well suited to the job, all staff were pleasant & there's a cracking pint too!
Paul Smith . 2024-01-09
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Changed now. They have a pool table and allow pets. All good if that's your thing, drinks still taste good though!
Karan Dary . 2024-01-06
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Me, my wife and 2 father in law's went for Christmas dinner. Staff were extremely welcoming and polite and very efficient. I have been a chef for 45 years and I can say the food was absolutely excellent. Good value for money. We will be returning very soon. Thank you for a lovely Christmas dinner .
Tony Mazzone . 2023-12-28
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Went for santa breakfast with the kids, had a good time
Eugene Findley . 2023-12-28
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We often visit here but came for Christmas lunch last year and booked again for this year and definitely made the right decision food was amazing staff were great front of house were very smartly dressed would highly recommend
Kim Davies . 2023-12-27
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First time at Westacres for many years as previous bad experience. Booked for boxing day only seemed to be 2 staff who were working to their best ability. The pub was not overly busy but after a bad experience with the order at table app...
Laney54 . 2023-12-26
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Frozen roast potatoes on the Sunday dinner… disappointing
Clare Brittain . 2023-12-26
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We went for Christmas lunch at the Westacres and weren’t rent at all disappointed . We were welcomed into the pub by a member of staff and shown to our table .Lovely, clean and nicely decorated with crackers the overall pub had a super friendly...
2611siobhanm . 2023-12-25
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Hmm. Not a lot to say. I think if you’re in your 20’s go else where. More of a 50+ vibe for those who walk their dogs. Food was meh. Wasn’t a domino’s, though that is probably still cheaper. However, drinks were amazing! Would come...
Jayne F . 2023-12-23
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Excellent friendly atmosphere with equally friendly and helpful staff. Food was great and served quickly. Highly recommended.
Joanne Hall . 2023-12-23
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Great food and great service.Really enjoyed our visit.Thank you
Julie Bailey . 2023-12-23
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Been three times and really enjoyed ourselves
David . 2023-12-22
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Lovely well cooked food polite friendly staff and a good selection
Mike Bishop . 2023-12-14
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Small portion of sausage and mash... No veg... You could pay extra, not good value for money.
Susan Morley . 2023-12-13
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Great pub... waiter was very attentive and accommodating. Food was great, busy but great atmosphere.
Rani Kaur . 2023-12-11
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Booked a table for 8 online which was confirmed by telephone. Took in a deposit for the festive menu and visited The Westacres today. A lovely atmosphere when we came in and greeted by Jacob. The table was laid ready and dressed for Christmas.. After buying drinks we were asked if we were ready for our food which we had pre ordered. Starters came which were well presented and tasted amazing with good sized portions.I had mushrooms with a blue cheese dip. The table was cleared and mains were brought out piping hot, again good sized portions and very tasty. I had sea bream which was cooked to perfection. Staff were attentive and checked we had everything we wanted like condiments. Again, all empty plates, food eaten, with a gap before dessert. The desserts were lovely, I had crumble, some had Xmas pudding, good sized portions. The customer service today was excellent along with all the food at an excellent price. Great prices too for the food from the Festive menu. Thankyou Matt, Jacob and our waitress( young lady with long brown hair. She has great customer service skills) We will be back! Kathryn Brooks Telford.
Kathryn . 2023-12-10
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Pleasant staff, good food let down NY staff not informing us that the Sunday rost fixed price was no incredible in the £5 voucher offered when booking this cost us over£20 Not impressed
Neil W . 2023-12-04
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Had a steak that was lovely. Staff really lovely and the chefs did a really good job.
Rebecca Francis . 2023-11-25
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Lovely food and Christmas. Had the the sea bass which was really lovely, and staff were all funny and cheery - a really great afternoon
Lily O . 2023-11-25
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I thought the food was excellent and the service was second to none. I would highly recommend.
John Seaine . 2023-11-25
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Booked for a table of 8 pre ordered food as asked my the members of staff, lovely atmosphere and services by all! 100% would recommend throughly enjoyed! Even a singer on which was lovely!! :)
Georgia Grainger . 2023-11-25
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Really disappointed. Table booked for 6.45 and when we ordered half the food we wanted they didn't have. Not impressed at all.
Karen Love . 2023-11-24
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Clean and nicely decorated. Nice to have Clean menus, too. Nice to have more non- dining seating areas.
Jes Snape . 2023-11-24
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Great welcome,the table ready, a very short wait for the food to arrive, great food cooked to perfection, very reasonable prices, we will definitely recommend and return,
Tony Key . 2023-11-18
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Great service and excellent food , 👌
Les Allen . 2023-11-15
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Upon arrival the staff were very friendly and chatty. Ordered food. Didnt have to wait long. Excellent meals. Will definately be going again and recommend to friends and family.
Rachel Harrison . 2023-11-12
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Went for dinner 🍽 thank you so much very friendly and very quick turn around
Colin Andrew Joynes . 2023-11-11
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Friendly staff, had a mixed grill and my partner a burger, i had a problen with my steak (all cooked perfectly but had fat all through it) however the staff got me another one straight away and was beautiful! Was just the steak not the chefs fault but everything else was perfectly cooked right down to the eggs. Will be returning :)
Charliii07 . 2023-11-10
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Easy booking process. Friendly welcome. Good choice on menu.
Maureen Batchelor . 2023-10-30
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Two visits in 2 week Superb food. Looks as delicious as it tastes. I can recommend steak,lasagne,lamb Kofta,burgers and steak chiabata . As I'm disabled they never hesitated to carry drinks over . Staff were friendly and quick service. Spotlessly clean The Manager should be proud of his staff and the pub its a credit to you. Be back asap
Ellie Louise . 2023-10-27
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We all had a Sunday lunch. The meal was very tasty and very reasonably priced. There was a vegan option for main and dessert, too, which were very good
Lindsey Clode . 2023-10-20
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We were looked after by Ruby & Harry who were absolutely perfect with impeccable manners and great attention to detail. We had booked on-line and had asked for a quiet table if possible ~ we were seated at Table 16 which was exactly what we wanted. Perhaps the nicest part of the visit was the fact that we were made to feel so welcome when we arrived for our meal at the Westacres.
Alan Lawrence . 2023-10-12
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I always find a decent atmosphere and a clean pub,although I do there's always seems to be something unavailable on the menu.yesterday no cobs for the burger had to have it on ciabater bread and there was no Sunday roast available.and I think menu says chips with the burger but I had to buy a side of chips.
Michael Smith . 2023-10-09
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Terrible food Asked for well done rump steak and have had charcoal for 14 pounds
gedeminas aputis . 2023-10-08
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The staff were lovely. The food was amazing tasted so good and all came out fast.
Megan . 2023-10-05
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Came here on Sunday 01/10/23 with the family and had the 3 course dinner from the set Sunday Menu and the little one had a child's scampi, My eldest also had the mixed grill The portions were big and everything was fresh! There were 6 wings as a starter, a fresh large Sunday dinner and a decent sized desert. I couldn't believe the size of the kids meal too! We didn't have to wait long for our food and The staff were lovely and our waitress was very polite and friendly. I don't understand why the pub was so quiet, best meal out we have had in a long time. 1 childs 3 cpurse meal, 2 adults 3 course meal a mixed grill, 2 pints and 2 soft drinks for only £70. We will absolutely be back, thank you!
Lottie Probert . 2023-10-04
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Erin was absolutely charming, lovely & helpful; Matt very kindly tried to accommodate us by trying to put the fire on and Sean the Chef cooked an amazing Medium done steak! The wine was also very good and larger shandy perfect! Thank you!
Kathryn Kimbley . 2023-09-25
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Always welcoming, food always good and pleasant, relaxing atmosphere. Erin & Harry today were so lovely!
graham shepherd . 2023-09-22
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spur of the moment decision good location good food
Eileen FOX . 2023-09-15
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As every time we visit , the staff are polite and friendly . Well Done ! Keep it up . 👏🏻👏🏽👏🏿
Maurice Linton . 2023-09-08
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Food was a pleasure to eat. Nothing is too much trouble. Service amazing. Had the salt and pepper wings. To die for Vegan choices superb Cheesecake 👌 Will deffo be coming back
Sonny B . 2023-09-04
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Very friendly staff, good food and drinks.
David C . 2023-09-03
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Our first visit in over 25 years. Absolutely loved it. Back next week for a second helping. The food was gorgeous and the service second to none. Look forward to our next visit.
Rich Horton . 2023-08-11
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Standard pub food. Well served and hot.
Frank Whitty . 2023-08-08
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Food was really nice but service was so slow. Placed order and had to wait nearly an hour for it to come out and it wasn't even busy. Then took a further hour for desserts to arrive.
Lisa kinsey . 2023-08-06
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Lovely meal nice and hot and plenty of it.very tasty had the posh fish & chips
Michelle Neale . 2023-08-05
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We go every Thursday for the quiz. Great quiz, very enjoyable. Staff always friendly. Unfortunately they generally stop serving food around 8 pm and quite often run out of several items on the menu.
Ian Craig . 2023-08-03
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Told to book.. did so. But when we got there..they had no booking for us in the book..
Peter Stallard . 2023-07-29
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Very welcoming and friendly, good staff who were very efficient, particularly Harry and Nevend who served us a very nice meal.
Lorrainne Silcox . 2023-07-20
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Had a family gathering with buffet. Food was amazing and staff great. Would highly recommend
Lorraine Gethin . 2023-07-20
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Slow service. Average pub grub.
Mark Allen . 2023-07-18
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The atmosphere is what keeps us coming back, the staff are so pleasant and a real asset to Matt the manager. The only thing I would like to see improved is the general decor as it’s a bit tired (but it is always clean)
Susan Watts . 2023-07-15
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The food was excellent along with the beer. The service was slow and not up to par. The bar staff seem to want to do other things than serve.
csale73 . 2023-07-09
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Have the cheesecake, never lets me down
Harry Pinches . 2023-07-06
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Ruby was our waitress and she was very pleasant cheerful and attentive. The only constructive criticism is the music could have been more relaxing and not so modern.
Veronica Pearson . 2023-07-04
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Went in yesterday having not been in for years and being very local. Ordered a kids meal (for child) and some side portions for myself and a friend. The food came fast and staff were nice. The food portion of the side orders were incredibly small for the price charged.
Hannah Pattison . 2023-06-26
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Have been here for years. Went recently for a birthday lunchtime meal. The food was of a good quality, but my main of grilled sea bass, though delicious, was quite a small meal. Had it also been served with seasonal or appropriate vegetables, instead of a couple of sprigs of asparagus, it would have been perfect.
Sue Jackson . 2023-06-25
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Sunday lunch was OK, but there was a lot of sprouts. The chocolate sundae was a children's portion.
Phil Gorman . 2023-06-18
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Great service and amazing food! Great place to visit.
Kieran Logan . 2023-06-05
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