The Well Bread Sandwich in Edinburgh, City of

Just a chain store, great service

I booked a table, we arrived to be seated at a table with hard white metal chairs. It wasn't very busy so we asked to move to comfier seats and they did let us move. The manager came across and told us we could only have the table for 1 hour and 15 mins (bookings are supposed toget an hour and a half). Ordered cocktails which were good but 3 of the glasses were not full ( as picture) Second round was the same, all our glasses not filled to the top - which I would expect. We left at the earlier time, even though there were still plenty of tables!!! I asked the manager what the rush was for us to leave and he just gave some half answer....not impressed and I won't be back.

Ridiculous... stood in lengthy queue while one only coffee machine was emptied of grounds while so many waited on the one only operational till. Only to get there and find a bit of paper sellotaped to the till ' Cash Only! No cash therefore mo food. Walked out in disgust. Pathetic service for staff and visitors alike !

horrendous. the member of staff operating the cloakroom would not give my jacket back to me after losing my ticket following a casualty where an ambulance had to be called for my boyfriend. Very insensitive to the situation - the jacket also had my wallet in it which would have verified my identity. The member of staff even stated she remembered me paying for the cloakroom service and remembered which jacket i handed over. Totally uneccessary that i now no longer have my personal belongings - including all of my id cards and banking cards. shocking

Dos de nosotros esperamos 10 minutos para ser recibidos en un restaurante en su mayoría vacío, y después de estar sentados, esperamos dirante 15 minutos antes de que alguien nos preguntó si queríamos una bebida. Era casi como si estuvieran tratando de ignorar a propósito (quizás porque éramos los clientes más jóvenes) eligen claro mesas vacías y en su lugar ignorando nuestro contacto visual. La comida era trajo rápidamente y sabor bastante bueno, pero la falta de disculpas por el retraso y horrible servicio hicieron que una comida decepcionante.