The Welcome Inn in Swansea

Lovely old Welsh pub with plenty of character. Food was excellent and so very tasty. Most of the staff couldn't do enough to help and were lovely, friendly and polite, but one young lady serving couldn't raise a smile and seemed to have her arms folded a lot of the time. We all have off-days, but it would have made our meal even more pleasant not to be scowled at! Better luck next time...and we will be back again.

Brilliant afternoon with friends. Food was good, homemade Kiev followed by a beautiful Berry Pavlova. Staff were great and the atmosphere was lovely.

A very warm welcome, lovely surroundings, delicious food and excellent service.

First time visiting tonight and must say we thoroughly enjoyed. The food was excellent, staff were very friendly and the service was amazing, didn’t have to leave our table. We had the added bonus of live music. Felt like how pubs are supposed to be run.

The function room was far too small for the numbers that attended my brother in laws funeral and the service at the bar was absolutely shocking!!

Fabulous staff lovely food great choice on the menu brilliant setting so clean smashed it 👍👍👍👍👍back there soon

Great food allergies knowledge, lovely staff and the food was amazing! Will definitely revisit and we highly recommend it

Went there for a wake after funeral. The food was fantastic and plenty of it. Staff were also very helpful

Had a fabulous meal the other night - faggots and peas followed by the most delicious bread and butter pudding I've ever tasted - with planty of hot custard. Fabulous. Excellent friendly service too and a real log fire. Cant beat it.

This is the 2nd time I have been to the inn for afternoon tea and again it was outstanding beautifully presented loads to eat and friendly staff I'm looking forward to going again hopefully very soon

Rude people at the bar....lack of respect whatsoever

Fantastic pub that serves great food. The staff are lovely and very helpful. This is a dog friendly pub as well. The staff thoroughly spoiled my German Shepherd

Amazing food thank you Wayne the chef for the food it was amazing really enjoyed lovely atmosphere and the girls on the bar were fab

No atmosphere what so ever.Meal weren't the best.Homemade chips that had no taste but fat.Fish was full of thick batter with hardly any fish inside.The homemade pie wasn't very nice chewy pieces of steak.Would I recommend.No won't be returning

It was quite busy, and not enough servers on. It made service slow, waited to place order, waited to be served, and waited to pay the bill. The waitress was very polite and was clearly trying her best. I'm not sure if it's linked to the slow service, but the pork was really dry... takes some effort to dry out pork belly to the point that it becomes stringy.

It was quite busy, and not enough servers on. It made service slow, waited to place order, waited to be served, and waited to pay the bill. The waitress was very polite and was clearly trying her best. I'm not sure if it's linked to the slow service, but the pork was really dry... takes some effort to dry out pork belly to the point that it becomes stringy.

We went for a 60th wedding anniversary celebration today. We had exclusive use of the conservatory. The food was great and plentiful even catering for those of us like me that need need gluten free food. Thankfully the draught Peroni lager is gluten free and not charged at a premium for being GF. Mine hosts Andrea, Kevin and their team looked after us really well. Thank you all, this establishment is highly recommended.

We went for a 60th wedding anniversary celebration today. We had exclusive use of the conservatory. The food was great and plentiful even catering for those of us like me that need need gluten free food. Thankfully the draught Peroni lager is gluten free and not charged at a premium for being GF. Mine hosts Andrea, Kevin and their team looked after us really well. Thank you all, this establishment is highly recommended.

The Welcome Inn is the real gem in Swansea, home cooked delicious meals with a young and an amazing team of professionals, we were welcomed with great service and attention from the staff. The place is always so busy. Was there for lunch and as usual nothing was too much trouble for them, great place to go if you value excellent food in a great homely and friendly environment.

My partner and I went to The Welcome Inn last night for a meal and live music. What a night. Food was amazing and the band were brilliant

Lovely people. Couldn't stay longer as we were driving. A bit out of the way but worth it.

Had a brilliant meal last night with the family. The staff were very warm and welcoming. My daughter has ADHD and can be a handful as she want to talk to everyone. The food was fantastic, a bit pricey but worth every penny. Thank you for a lovely evening, and hope to see you again

There is a free PDF available from VIVA which will help answer all questions and training needs in Plant Based and Vegan foods. This will mean your staff wouldn’t need to roll their eyes and say they don’t know what it is. As you advertise Vegetarian Friendly Menus you could easily amend those on request or offer a Plant Based item. Training on this would mean your waiting and kitchen staff were knowledgable and welcoming - no pun intended - instead of making elaborate efforts to say they don’t know what this food would be and offering quiche to a person seeking Plant Based. This also fits into allergy awareness as eating egg for a person with an egg allergy can be dire. So please educate yourselves for free and instead of eye rolling and impatience you can be inclusive and knowledgeable.

I chose The Welcome Inn as the place to have the wake after my mother’s funeral. I’d read the reviews, and it also was very convenient in distance from the Crematorium in Morriston. Little did I know that the staff of this establishment would make such a positive difference to our sad day. The food was perfect, including special dairy free food for 2 of our family. It was presented well and looked appealing. The staff could not have put themselves out more for us. Everything we asked of them during the afternoon was done with friendliness and a smile. They were courteous and professional. Thank you to them all. I will definitely be recommending this place to others and look forward to returning there under happier circumstances .

A lovely little pub just off main road. Had an 80th birthday party last week fabulous buffet and lovely atmosphere. We were in the conservatory so was only us fab.

Delicious food, good menu something for everyone, attentive staff, lovely quirky old restaurant, thoroughly enjoyed. 100% recommend.

always a pleasure staff are efficient and friendly food is always good great range of drinks too

My friend and I had reserved a table. We had asked to have afternoon tea yet heard nothing about this until the morning of 13 July 2024 the day we had reserved. We'd decided that even if we were unable to have afternoon tea it didn't matter as the table was reserved for 1:30 pm we'd just choose something from the menu. As I said though afternoon tea was confirmed. And what a banquet - you can't for some reason find it on the website but it truly is worth having and my friend and I will be back for more. We go for afternoon teas about every two to three months at different venues and this by far is the best we've had.

Not appreciated that the staff talk about you in a derogatory way to other customers, especially your partner. Keep an eye, their lack of communication will ultimately be your fault. Many of the staff are really lovely, however the girl that created the issue ( blonde hair) brought down the mood massively. Come to this venue quite a lot over the years for various occasions but, this has now made me be very cautious.

Went there for a funeral wake. It was very good.

Everything about The Welcome is top class 👏 food, staff, service, ambience, is perfect .

Spring vegetable soup turned out to be nettle, tasted awful. Rest of food very good

Stunning food and the bar staff were absolutely amazing couldn't do enough for us would highly recommend going here guys you won't be disappointed

We both had very nice meal there last night, well presented.

A hidden jem. Food outstanding. Stunning interior design and friendly staff.

Wonderful welcoming staff, tasty food and a gorgeous outdoor space

The staff were nice the food was tasty its a nice pub to go to for food or just for a couple of drinks set back from the main road so nice and quiet indoors and outdoor seating dogs allowed outside around the back of the pub lovely waitress that served our food and drinks to us the pub could of played some music tho

We love going here. The staff, food, drink selection and atmosphere are amazing. Best pub in Swansea!

Usually have a good meal at the Welcome Inn but today not so good. I had sausage, mash with onion gravy and peas. The onions were raw and the peas hard and the meal size compared with those in my party of four was very small.

My food wasnt nice I had mushroom couldn't eat them too much garlic sauce. Also when I had my main meal I had hunters chicken it didnt have any bbq sauce on the chicken bacon was hard.chips had black bits on them which it looked like the chips wasn't pealed properly. The staff female was very rude too my friend she shoulder in the pub in front of every customer her attitude was disgusting the garlic bread was supposed too be crispy it was logging in the middle so it was given back too have another one that was more cooked so the girl took it back it was the same garlic bread it still wasn't cooked properly so she give it back and said can't eat it soggy it was sorted so she didn't have it back my friend was expected too pay for the garlic bread my friend said no and then the girl waitress her attitude was disgusting. Hope you sort your staff out if the customer is not happy it should have been sorted. From B collier

Having eaten many times in The Welcome Inn for evening and Sunday lunch and praised the venue and food to my family, our Sunday lunch last week did not live up to previous expectations. The beef was hard, the pork loin cut way to thick and undercooked and the parsnips and roast potatoes were hard and sadly my family members were not impressed and will not be returning, such a shame but unfortunately when the bill comes to well over £100 you expect to enjoy the food, my husband and I may give it a try in the future but my family members won't!

Called in to your pub for drinks after my nieces funeral 8 of us because we didn't want food the barmaid called Abbie told the waitress to go somewhere and said we could wait there wasn't anyone there for food we were made to feel uncomfortable Bearing in mind the youngest of us was in his fourties I myself in my seventys the way we were treated was awful we spent over 100 pounds I would never recommend this pub

We went yesterday for drinks only following a family funeral. We were not met with a friendly manner and one staff member(Amber I believe) said to the other that she could leave as" They're only having drinks they can wait". Felt we were being talked about the whole time and not one smile among them. Would have considered going back for food but after that experience there's no way. Glad to get out of there. Between 8 of us we spent around £100 😡

Went for Sunday lunch, service was fast, staff friendly and professional, the food was lovely and hot and tasty, we be calling again.

A surprisingly quiet spot for this small but nice pub. Drinks and food were good with such a quiet external atmosphere.

Service excellent, pricing very good, food 1st class. Will return !

My partner and I visited for the first time on the weekend-food was delicious and served quickly! Rugby was on and all over lush afternoon.

Lovely place, food, service and atmosphere. Will be back soon 😊

Table a little cramped, young waiter did not seem confident. The meal was ok but we did feel it warranted another visit. for the price paid we have had better meals and service.

Went on a Thursday evening for Date Night We had a fantastic meal, wonderful staff, food was delicious, service was quick, we were looked after extremely well We would definitely go again.

Lovely food parking great staff friendly funeral gathering sandwiches and selection fab

The meal was nice. It was hot but I have to say the beef was quite tough. It was nice and warm and staff friendly and helpful.

Having grown up and attending here for numerous family occasions as a child and then in to adult hood - I was left with nothing more than disappointment following my visit with my own family. We visited in the summer - was disappointed then, after this visit safe to say we won't be returning. The place totally lacks any form of atmosphere. The gardens have so much potential, however children's play areas have been removed and replaced with dog chew toys and bowls of water??!! You almost feel out of place dining here with children. How odd. Food was basic - could have cooked this at home. Very odd and uncomfortable dining experience.

My evening was very good down to one aspect specifically, and that was the young man Jed, he was extremely helpful throughout the evening and provide excellent service whenever i needed with a smile on his face, I will be returning and that is down to the great food and the young man Jed.

12 female friends to celebrate birthday lunch! The lasagne was ordered by four of us! We cant all be WRONG!The worse lasagne EVER!! Tasteless..Mince meat covered in white flour sauce! They called it LASAGNE! 🤮 Absolutely tasteless! .Not sure where they found THIS chef! I asked for chips instead of garlic bread! £3.50 for TEN chips!!🙄 The very "young" female staff were very helpful and polite! They are the people who take the FLACK from customers!! Won't be in a hurry to return the the NOT so Welcome Inn

Beautiful place, though absolutely freezing. The young girl who acted as the front of house was awful. Each misheard question was met with a “WHAT?” and she was generally quite rude. The older ladies who took over, however, knew what they were doing and were pleasant. Onto the food. The chicken wings were gorgeous. The burger was a surprise to be sure but a welcome one, homemade but it unfortunately, lacked any seasoning. I will return at some point but will have a different main course.

Lovely staff over priced food not much atmosphere no Christmas lunch on offer only what they had on the menu disappointed food was cold and very over priced for what you had

Would have liked to book a table but tried and tried over the phone, just ringing out and then cuts off, this seems to be the norm at this pub as has happened for days, try and book on line and just says "no tables available at this time" that is various times all day, and they wonder why pubs are closing .

Lunch on Christmas day was a shambles. Canapes were served before we were fully seated. Prosecco wasn't offered initially. The table wasn't laid properly and we were told only one set was provided for the mea!! Food was not as good as I've had before and courses were either served very quickly or we had to wait. A very disappointing experience as I wanted it to be a very special day and it wasn't.

Went for christmas atmosphere felt i was in a busy pub at closing time couldn't get out of there quick enough, food no extra effort service chaos. Went in August and had lovely food and service was excellent so we thought we'd book for xmas lunch, wish i hadn't now and won't be doing it again.

Christmas day was a shambles. No cutlery on the table & was told same cutlery for all courses which horrified me, but were provided with fresh. No serving spoons arrived and we had to ask for salt and pepper.No prosecco on arrival - told we had to order a drink first. Canapes came before we were fully seated.(they were very nice,)Had better food there on weekdays. Felt a bit forgotten about as we were in a small room at the side so very little atmosphere. Had to bring my own cushion as the chairs were so hard.. courses either arrived quickly or we had to wait - very haphazard service but they were nice to us. Wanted it to be very special this year particularly as I'l am not very well but it wasn't. So I was very disappointed and a bit sad so we didn't stay for another drink.

Was there tonight with my team from work, very nice food, the 12oz gammon that I had was amazing. Definitely worth a visit 👍

Last night was the first time me and my husband have been here. The atmosphere was warm and cosy and had a lovely festive feel with the soft Xmas music playing and decorations. The food was amazing, homemade, hot food that hit the spot. Desserts are also very good and generous portion sizes so much so that I couldn't finish dessert which is not like me at all! Can't fault the service either! It was a homely rustic kind of place that is well presented and clean.

Lovely afternoon tea celebration for my 50th

Absolutely top class will definitely be visiting again 👍

The place is a bit of a joke to be honest. I booked a table for 10 for a Tuesday evening, paid the deposit agreed to pre book meals to help out the kitchen. Then 10 minutes later i had a phone call saying that there is a table of 14 were already booked in and the kitchen cant accommodate for 24 people in total. Considering ive used the restaurant before with easily over 40 guests this is just pure lazyness.

Lovely place , very warm friendly pub log fire is amazing and food and staff are great 👍

A great atmosphere, made even better by the exceptional bar staff who dealt with some idiotic men extremely well and with excellent humour. The food was well cooked and presented. Thank you all for a great night

Great historic pub. Been here twice in the last two weeks, once for a family do and once for lunch with my partner. Food on both occasions was excellent. There's a good selection of dishes on the menu and portions are generous. They serve a good selection of beers,ales and ciders and their house wines are good and reasonably priced. The staff are very professional and friendly . All in all a great find. Have been back again and can highly recommend the pie of the day. Outstanding quality. It was beef and ale the day I visited and it was one of the best pies I've ever eaten ! And I've eaten my fair share of pies 🥧 😋!

Fabulous little old pub surrounded by fields and a fabulous graveyard . The food is homemade and amazing and the prices were very reasonable.

Lovely food , great staff. Only reason I give 4 stars on food, pie was really dry.

Lovely food , delightful , helpful staff Homemade food , excellent chilli with rice and chips with side salad . Delicious ice-cream to finish.Husband and friends chose homemade corned beef with peas and chips then apple crumble with ice-cream.Absolutely delicious !

Last minute booking for a Sunday lunch The pub is warm and cozy and the staff were great The food was delicious and we both went for the roast Lamb The only slight criticism was that the roast potatoes were not quite as good as they would have been but we were late getting there so probably not fresh Would definitely go again

Amazing food, quick and friendly service the staff were very welcoming. Will definitely be visiting again.

Excellent customer service. The food was delicious. A wide variety of choice on the menu. We will definitely be returning soon.

Terrible dirty and rude and the food was terrible . Staff very rude not welcoming winter be going bk

Not been at the welcome inn for many a year the food and service has improved 10 fowld

Booked table for a Sunday lunch excellent food as always and plenty of it , well done

Great staff very friendly food fantastic

Brilliant venue, wonderful service from Jed and the Pork belly was delicious.

Went there for a wake they were very good and there was plenty of food

Staff as always friendly and helpful.

It was after a funeral, excellent buffet, very nice staff.

Not impressed at all waited nearly hour to be served after ordering Food extremely sub standards order mixed up somotheted chicken became Cajun chicken belly pork under done like strips of rubber meals either extremely hot or cold complained but staff did not appear concerned in the end so bad only paid for drinks definitely not one for a re visit

Overall experience will definitly visit again

Long wait to get served, food luke warm, steak poor on the surf and turf

Very nice food and the waitress keira lovely funny and friendly

When you have a party of 16 for dinner and expect a fantastic meal from recommendations. I was personally disappointed from the moment we ordered our drinks. Started with the syrup that had run out on 5 lemonades. The drinks were changed, and as each drink had been repoured, to then hear a thud on the bar after every glass was a bit much for my liking. This then gave me the impression that this was just a bit too much of an inconvenience for that member of staff. We pre ordered all 16 meals to make life easier for restaurants. So when we booked this for a time, you would expect that this would hopefully speed up the service of the food. This then wasn't the case, to wait for over an hour and a half before we saw any food, that was not what I was expecting. Once the food finally arrived at the table, most of the part was disappointed in one way or another with some part of their meal. So, for me to travel over 160 miles to enjoy a family meal that was not up to good standard and to also feel that a member of staff had a bit of an attitude. Was extremely disappointing.

A fab little country pub, lots of parking. Conservatory and outside seating . The staff are friendly, knowledgable about the menu and professional. The menu including veggie options, is fantastic and spoilt for choice. Mouth watering deserts Clean, spacious, fantastic rustic furniture. Highly recommend this great little "find" Your staff are a credit to you

Food was gastro pub level. Fantastic meal.

Very pleasant and helpful staff. Menu uninspiring but we thought adequate until my wife's "curry of the day- balti" was served with tacos and had kidney beans in it! When I mentioned to staff it was very hot for a balti I was told that they are hot. I spoke to Callum (I think) who agreed it was a chilli and not a balti and took it away. He came back shortly with a balti curry looking very sad and not at all well presented. The accompanying naan bread was grey and uncooked. In fairness, Callum did not charge for that meal - which frankly was not appetising enough to eat anyway. My chicken burger was OK but the chips were not very nice with a very large amount of tiny crispy pieces and a small amount of edible chips. I did not raise that part with Callum. All in all a very disappointing visit as we left with my wife not actually having had a meal!

Lovely food , great staff and absolutely lush beer garden area

Had home made pie couldn't cut the pastry

Food was absolutely stunning there was about 8 of us booked to sit outside and changed our mind we got sat inside with no issues everyone’s food was lovely and the staff were super nice making conversation checking on us with big smiles made us feel so welcome. I can’t have dairy or gluten and that was no issue at all they catered to that with ease super efficient will definitely be back new fav !!!

BEWARE if trying to book a table for a special evening here. Don't attempt to do it over the phone. I rang asked for a table for 21-22 which included 6 children. The staff member I spoke to confirmed availability and asked if it was a special occasion. It was for my mother's 102nd birthday with family coming from South Africa as covid had prevented a big celebration for her 100th. I was asked if I was paying the £5 per head deposit the day I rang and I explained I couldn't get there that day but would bring the money before the end of the week. As far as I was concerned everything was in order and I went to the pub yesterday (Thursday so definitely before the weekend) to pay the £80 deposit. When I got there, after some hesitation, they said they had now taken a booking for 12 so were unable to provide our party with a hot meal only a buffet which was completely unacceptable. The girl I had spoken to on the phone said I had not asked for the table to be provisionally booked. As far as I am concerned my saying I was going to bring the required deposit within just a few days logically indicated that I required the table to be booked for me and everyone I have told about this situation is in full agreement and we all say common sense and logic has certainly not been used by the staff. I will never use this venue again and am thankful that the Kingsbridge in Gorseinon who serve excellent food and have an extensive menu have been able to cater for us. If you intend using the Welcome Inn and don't want the issues thrown at me only go there in person and watch what they put in their book. Personally I wouldn't take a chance at all.

We provisionally booked a table for 20 with the caveat we paid a deposit before the end of the week. The deposit was offered on the Thurs but they couldn't accept it and they had subsequently taken another booking for the same date. Avoid, especially if it is for a large or important occation.

This pub is absolutely amazing, we have never been there and had a bad experience or meal. They are so friendly, consistent, and such good service with smiling happy waitresses. We always book just incase they are full, but saying that they have always found a spot for us. Worth the visit.

Had a Sunday lunch carvery. Meat was nicely cooked. Pork belly was juicy. Lovely atmosphere.

Aggressive dog owned by landlady chaced my daughter barking at her she was petrified , confronted landlady she said its OK there my dogs they are friendly! try telling that tona child that's just been chaced she's Still traumatised

Very good and staff were very good xx