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4.0

Based on 384 opinions finded in 1 websites

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Nº 339 in 581 in Warwick

CUSTOMERS TALK ABOUT DISHES WITH..sandwich
Score
OpinionsNoteGoogle3844.0

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Very nice hotel. Well located for walking. Very friendly and caring staff. Very comfortable bedding. I will come back.

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Cyril V . 2024-10-29

MORE AT Google

This has been my single worst experience of any hotel I have ever stayed in globally. They are missing quality experiences, like simple hot chocolate for breakfast, but also fundamentals like a shower that is properly useable or someone at reception. I couldn't check out, because nobody was around at 05:00. I was also rudely awaken one morning at 04:00 by a fire alarm triggered by another guest showering, which is not directly their fault, but a testament to the terrible lack of attention to detail their rooms are designed with. It seemed clear to me that they hope to survive on the "charm" an old English house with uneven floors and terrible facilities will offer, which for me it clearly did not. It is just an old old building that made me want to not be there anymore.

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Philip Miesbauer . 2024-09-27

MORE AT Google

Good hotel in a great location. The price-performance ratio is excellent

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Martin Müller . 2024-09-24

MORE AT Google

We stayed for 2 nights for our wedding in Warwick. We had booked out a lot of rooms and it was quite complicated with our party including two babies. All of the staff were so friendly and accommodating. Nothing was too much trouble and we were made made to feel so welcome. It is a lovely family run hotel. The rooms are very comfortable and the breakfast is amazing! Our favourite part was the bar area and the various seating areas. The decor is lovely and was the perfect place for us to sit the night before the wedding. We would 100% recommend this hotel. Thank you so much for a lovely stay.

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Amy Lidstone . 2024-09-21

MORE AT Google

Very expensive for the size of room, my ensuite was tiny, very poor choice at breakfast, no vegetarian options. Very noisy if your room is at the front, only single glazing doesn't help.

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Martin Gorringe . 2024-09-21

MORE AT Google

No parking no public parking had to park car at races park and walk so rubbish, ordered meal for 3.00 then told there was a wedding and have to wait till 4.00 , first race at 5.00 so all in all not good ,won't book again.

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Bill Stiff . 2024-05-28

MORE AT Google

Great location but room in need of updating

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Nigel Stansfield . 2024-05-27

MORE AT Google

Absolutely fantastic hotel, central location , Warwick castle behind hotel, stayed as our niece was getting married, super breakfast and very nice staff, would definatly stay again ,highly recommend

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Jackie J . 2024-04-30

MORE AT Google

We came across the Warwick Arms while looking for a family friendly evening meal. As a party of 7, with a child and baby, we were worried how we would be received (especially because it looked very lovely and 'posh') but we popped in and asked. They couldn't have been more accommodating! We waited by a log fire whilst they prepared the table, they made sure we had a highchair and allowed us to choose from both the bar menu and the chefs menu. They were quick to take our order and when the food arrived it was hot. The staff continued to be attentive throughout our meal. It's not easy going out with young ones in a new place and the team at the warwick arms made it seamless. A huge thanks to everyone.

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Amy Firth . 2024-04-27

MORE AT Google

We didn’t stay but we came as part of an organisation to have a CPD and AGM weekend. We had a wonderful experience. The staff were friendly and approachable and pleased to help with anything we needed

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Rosy Robinson . 2024-04-21

MORE AT Google

Service was non existent, had to ask to be seated, order food and to pay. Ordered 4 sandwiches, all of which tasted like they'd been left under a heat lamp. Cheese sandwich was a piece of sliced cheese from a packet. Pulled pork was from the fridge literally squashed together on the bread with nothing else, the bread was also just a plain piece of white bread from a 50p loaf. No check ins on how our meal was but I can understand why, the food was pathetic and that's generous. We also waited 30 minutes for the food, must have been the chips as that's the only thing they must have had to actually prepare, yes they were terrible too. When I paid it seemed like they were avoiding talking about the meal and just relieved they got away with day light robbery.

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Kevin J . 2024-04-06

MORE AT Google

We host business meetings at the Warwick Arms Hotel each month. The service has always been so good, with very friendly and helpful staff. The meeting facilities are very good too. Great value. Spacious and welcoming. Also, we use the bar area after, which is nicely designed, relaxing and has a nice atmosphere. Can't fault it. If you need a venue for a business event in the Warwick or Leamington area, seriously consider this.

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Mark Reynolds . 2024-04-03

MORE AT Google

I popped in with my partner and newborn daughter for a quick lunch and sit down. Upon arrival, the front doors to the hotel were blocked by a member of staff with his lunch and an intoxicated man preventing us from entering. We waited for them to finish their antics and went inside. I ordered a ham and cheese sandwich From the lunch menu and a coke, my partner had a tuna mayo sandwich and a pineapple juice, and we both upgraded to fries for an extra £1.50. When the food arrived, I took a bite from my sandwich, which tasted rotten, I then smelled the ham and it smelt rotten, it was miscoulered, smelt rank and tasted rotten. I went to look for a member of staff to tell them. He then took my plate to the kitchen. He returned a short while later and said that the chef agreed with what I'd said and apologised. He then offered to make me another sandwich for free of charge. I agreed and after about 10 minutes my new sandwich arrived, delivered by the chef who again apologised. This would've been sufficient remedy without me writing this review. However, I had already paid £22 for our sandwiches, We were there for a good hour after the incident, but nobody came to give me my refund. It wasn't even busy. There was 1 other person there, so they could've easily sorted my refund. I noticed on the menu that King Charles ii had stayed there before... I think I had the rest of his ham.. I won't be returning, considering they can't get a sandwich right and can't deal with customer service appropriately.

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caspa farian . 2024-03-30

MORE AT Google

Hotel in the center of Warwick and with many services nearby (restaurants, shops, parks, etc.). The rooms are somewhat small because it is an old building. Good option in Warwick. 👌

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Víctor Garcia . 2024-03-19

MORE AT Google

Great location, sat between the castle and the town centre. Rooms are small but warm, clean and comfortable and have tea, coffee and a kettle. Breakfast was very good and the staff are pleasant and helpful. There is no lift, and some rooms are up two flights of stairs, so it could be challenging for the less able-bodied with luggage.

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dave fenna . 2024-03-16

MORE AT Google

My daughter and I had afternoon tea there and was utterly disappointed with the quality of the food, the service and the value for money... I wouldn't recommend it!

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simona schramel . 2024-03-10

MORE AT Google

We came here to have something to eat. Staff were lovely and very attentive. The food was really good and wasn’t extortionate. We ordered coffee and a cake for £4.95 which was great value. The sticky toffee apple cake was delicious and I’d recommend!

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xgbdx . 2024-03-10

MORE AT Google

Lovely Hotel, we came for a Lino cutting course, very nice afternoon tea with huge scones and plenty of food. Very pleasant staff.

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Karen Blake . 2024-03-10

MORE AT Google

Had an 80th birthday party meal here. Staff were very attentive and service was good, but some items listed in menu were missing when served up. This was rectified. Food was excellent, although a little pricey. Car park not easy to find at the rear.

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Derek Osborne . 2024-02-29

MORE AT Google

Dog friendly beautiful food and friendly service 😋

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Jayne Rowley . 2024-02-18

MORE AT Google

Mixed Experience at The Warwick Arms Hotel. Despite the hotel’s clean and presentable appearance, my stay was marred by several discomforts. While some aspects met expectations, others fell short, leading to an overall disappointing experience. The hotel’s bed was a peculiar design choice. Its wall hideaway feature, while space-saving, resulted in a small and uncomfortable sleeping surface. The slanted headboard added to the inconvenience, causing my head to slip off the pillows. I couldn’t fathom the need for such a bed. Perhaps the hotel management could reconsider the bed design to prioritize guest comfort. Sleep is an essential part of a hotel room. Unfortunately, the breakfast didn’t fare much better. The bacon was chewy, the sausage skin nearly inedible, and the potatoes overly greasy. These culinary missteps left me unsatisfied. At checkout, I wasn’t asked about my stay. Had I been given the opportunity, I would have shared my concerns directly. It’s my hope that this review reaches the hotel management and prompts improvements. Constructive feedback is essential for enhancing guest experiences. In summary, while the hotel’s cleanliness and presentation were commendable, the uncomfortable bed, lackluster breakfast, and missed opportunity for feedback left me disappointed. I trust that the management will take these points into account for future guests.

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Roy Taylor . 2024-02-13

MORE AT Google

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