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5,00

Based on 277 opinions finded in 1 websites

4.5Ambience5.0Cuisine5.0Price5.0Service
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Nº 4 in 898 in Bath and North East Somerset

Nº 1 of 35 Italian in Bath and North East Somerset

CUSTOMERS TALK ABOUT DISHES WITH..steaks
Score
OpinionsNoteTripAdvisor2775.0

comment_iconOpinions

Very rare nowadays – I would have liked everything on the menu! And I certainly liked everything I did order. Great value for money, nice atmosphere, lovely service.

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200Chas . 2024-07-22

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Been a chef for 15 years and cannot fault the food or the service. Waiters are incredibly welcoming and attentive, but not over bearing. Food perfectly seasoned and well cooked. The only criticism would be the cutlery, in need of replacement, old, very scratched. But an incredible date night, will recommend to all family and friends.

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benoak86 . 2024-07-14

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Invited to a wedding reception here, and I must say it was the most amazing food and wine that I have ever had. Hoping to return for a meal!

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Stuart C . 2024-07-11

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wow what a lovely place, why is it you come across these fantastic places and you never have one where you live, I would love to pop in this place frequently, atmosphere the look of the place and the staff are friendly as well. the breakfast food was delicious, could not fault it at all. we would have loved to try an evening meal there but we had booked up for the 4 nights we had stayed, we are going back in December to Bath so will be booking for dinner. Thank you for such friendly service and fantastic breakfast.

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Julia G . 2024-07-05

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Really disappointing. We arrived to celebrate our daughters 20th birthday and the 3 balloons we had taken to place on the table were promptly confiscated from us as their policy does not allow balloons. We had also called prior to this to ask whether we could bring her favourite cake and were rather snootily told over the phone that people can bring them but there was a charge of £3.50 per person. Seems very odd for a simple gesture of bringing a cake out to a table? We went through to the main restaurant and after a lengthy wait we ordered. My daughter was opening her presents and there were cards and presents on the table yet not one member of staff wished her a happy birthday! When the starters arrived one of our guests plate was badly chipped so we asked for an unbroken plate, the waitress seemed shocked that we would ask such a thing then came back with a completely different patterned plate to the rest of us. A sarcastic gesture I am sure. When our mains arrived 3 diners had ordered steaks which were served as "meat on a plate", we were sat like this for a few minutes and had to call a waitress over to ask where the accompanying fries were. A man then came over asking if we had ordered fries and then said I'm really sorry but chef is just going to cook them now do you want me to put your steaks under the hot lights while you wait ??? Really ?? At this price point. Who in the kitchen thinks that 3 steaks on a plate are going out to table with no accompaniments. We then ate our steaks as just meat on a plate and when our steaks were almost gone then the scolding hot fries arrived. My husband ordered the lamb cutlets, his plate had various chips in it making it look very scruffy and obviously chipped plates are unhygienic and should not be used, especially in this type of restaurant. However after the steaks fiasco and we really wanted to have a pleasant dinner and not be complaining he just ate it. My daughter ordered 2 mojitos, the first arriving but the 2nd arrived with just one mint leaf floating on the top? So she was scooping the mint out of her old glass to put in her new drink. She did this in front of the waitress who just ignored it and didn't offer to get fresh mint for her. We ordered the bill which promptly came (the only thing to arrive promptly that evening) and the waitress explained that the 3 fries that arrived late were not on the bill and they had put a small discount on to make ammends but they still had a £24 service charge on it. Upon leaving I had to ask for our confiscated balloons back and was asked by our waitress if everything was ok so I was honest and said not really. We asked about bringing out a cake and obviously arrived with the balloons to try and make my daughters birthday special and by their actions and policies they definetly did not make it special. No member of staff wished her a happy birthday, no small gesture of a birthday plate was brought out as lots of restaurants do and they have gone out of their way to make it as unspecial for her as they could. We will not be returning.

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CeriSuperStar . 2024-06-27

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