The Waggon in Scottish Borders

Great Sunday Lunch carvery and excellent value for money. Get very busy and noise level can be conversation limiting, as everyone starts increase their volume to be heard.

Fantastic place to eat!! Massive portion sizes food and the food tastes amazing, so good we went 2 nights running on holiday in the area

Popped in for a quick bite of lunch. Hadn't booked but we were immediately shown to a table. The food was piping hot and portions were very good as were the prices. Staff were very helpful and friendly.

We decided to eat here because it was rated #4 in Kelso. I have no idea how it got this rating. I had fish and chips. The batter on the fish was quite greasy, and the chips were tasteless. The service was really slow, perhaps they need more servers. The decor is dated and could do with a fresh coat of paint. Unfortunately, not worth a visit.

I don't like to complain but in 3 years on Trip Advisor and 22 positive reviews left, I have to highlight possibly the worst pizza I have ever had the misfortune to order - think my S1s would do better in Home Ec 😪😱 'Artisan' pizza it is not... - thick dough, tomato puree not sauce and a really thick layer of cheese (there may have been mozzarella but I could only taste the cheddar - cheddar does not belong on a margherita!) Virtually the only veggie thing on the menu... Not cheap either (£13.85 so not the most expensive but for the poor quality not good). Very little choice of eatery in Kelso on a Monday that's not fine dining. The Wagon is rated 4th in Kelso and also has 4.6 on Google. I really don't see how. The staff flarw friendly but there's no atmosphere in the Wagon Inn. Got a nice chilled cider at least and the supervisor deducted 10% (yes, £1.35... I'd only eaten two slices). I walked 20 miles in glorious sunshine so a sad end to the day with dinner ending up being sandwiches from Lidl.

This is the first negative restaurant review I've written in several years but I have to highlight possibly the worst pizza I have ever had the misfortune to order - think my S1s would do better in Home Ec 😪😱 'Artisan' pizza it is not - thick dough, what tasted like tomato puree rather than sauce and a thick layer of cheddar cheese (there may have been mozzarella too but I could only taste the cheddar,which does not belong on a margherita!) Virtually the only veggie thing on the menu... Not cheap either (£13.85 so not the most expensive pizza but not good value). The supervisor deducted 10%, yes £1.35 even though I'd only eaten 2 slices. Veey little choice of eatery in Kelso on a Monday and this is rated 4th on Trip Advisor and gets 4.5 on Google.. Got a nice chilled cider at least. I walked 20 miles in glorious sunshine so a sad end to the day. Dinner was sandwiches from Lidl.

Me and my fiancé were in for lunch. She got a tartan burger and I got Mac n chips. Both were amazing. The Mac was out of this world and needs to be tried. My other half says her burger was great. I would drive from Glasgow just to come here. Only thing was the time, but, defo defo worth it.

After the less than stellar experience at Floors Castle. We came to The Waggon on a bit of a whim. And we are very glad we did! Great parking right outside, seated very quickly, dogs very welcome here. Staff were lovely and very attentive. Food was brilliant, staff were very happy to adjust a burger to suit me, the Sunday carvery was very good and the honeycomb cheesecake was just brilliant. The dogs got plenty of pets from the staff and a biscuit each, both which they were very happy with. We were offered some water for them too.

After the less than stellar experience at Floors Castle. We came to The Waggon on a bit of a whim. And we are very glad we did! Great parking right outside, seated very quickly, dogs very welcome here. Staff were lovely and very attentive. Food was brilliant, staff were very happy to adjust a burger to suit me, the Sunday carvery was very good and the honeycomb cheesecake was just brilliant. The dogs got plenty of pets from the staff and a biscuit each, both which they were very happy with. We were offered some water for them too.

Just left the waggon and I'm stuffed in a good way... That was amazing and we back tmrw for Sunday roast... The mixed grill to be recommended to everyone and wifey loved her fash 🤗🤗🤗 10 out of 10.. Thank you and sorry we didn't have room for dessert.. That can wait til tomorrow.. The staff were excellent and young lassie at bar/till is a star.. Everyone visiting Kelso should try here because you won't regret it

Nice family restaurant with good food!

Found this restaurant for dinner when we arrived in Kelso and have been 3 times, shame we can’t eat here more often, food is outstanding.

went to the waggon tonight thoroughly enjoyed my meal Had the Tartan chicken it was a decent meal it was a large portion. Had cheesecake for desert. i am quite fussy with cheesecake and i am usually disappointed with most cheesecakes. . This one in the Waggon was really good glad i went for it.

Had a wonderful roast beef carvery today, couldn't fault it. The food, service and atmosphere were all lovely. Would highly recommend.

Advertised as having beer garden this was 3 tables on gravel next to the road

We love coming here as a treat. It's very affordable, and the food is always great. Today we got the chicken fajitas, the waggon burger XL and some cheesy garlic bread to share.

Myself and two friends beere here today for a birthday lunch. Every one of us had a beautiful lunch.Thanks to the staff who organised Bob's birthday sweet .It was very much appreciated

Great food and friendly service. We'd love to return.

Good food service and price beer is expensive

Lovely place to eat. Great food and price. Can recommend the Steak pie absolutely fantastic. Staff very friendly and polite.

What an absolute gem of a place Staff were so welcoming and attentive food was amazing started our holiday off nicely 🤩 couldn’t thank you enough can’t wait to return

Great food with friendly service. Great value for money.

Another excellent lunch at this lovely family restaurant pub. Great choices on the menu, something for everyone, delicious food great service and good prices. Thank you, and we will definitely be back again next time we are in the area. Highly recommended.

First time visiting. The food was outstanding. I got the wagon burger and my husband got the salt and pepper burger with a lil mac to share. Probably the best burger I've had! Then the stuffed mini churros were honestly delicious! Staff were lovely as well! Would definitely recommend

Amazing fish and chips and great staff, big fan

Food is amazing if you don't mind a side dish of attitude from the staff. My husband and I went for dinner during the week at 19:30, there was a total of 3 tables occupied, so the place was rather empty. We stood at the sign that said "wait here." Waitress behind the counter greeted us by snapping, following conversation took place:- "Table? Yes, please, 2? Yes, please, Booked? No, we haven't. Sorry (Long sigh,) I'll have to see if we have any free? I'll need to clean one. (Followed by another long sigh.) We stood and waited. The waitress came back, "One in the corner," and painted. My husband and I walked over and sat down. (All occupied tables were togther, this ment it was noisy and not easy to hear one another across the table.) The waitress came back over and handed us menus, "No macaroni." And walked away. We were disappointed as this was what we were planning on having. My husband and I discussed whether we should stay or go as the place wasn't friendly and the attitude of the staff member was awful, at which point another waitress came over and took our drinks order. This waitress was completely different, friendly, and positive. (Nothing was an issue or an "inconvenience.") The young, friendly waitress brought our drinks and took our food order. Food came quickly and was delicious. The chef and the young waitress saved our visit to The Waggon. I have since tried phoning The Waggon several times over 2 days to raise this issues with our visit, however the phone is never answered therefore I have had to make the issues public. There are a few places to eat in Kelso and I would think twice about revisiting The Waggon. It is no longer our first choice because of the staff members attitude.

Main food item was nice but could do with upgrading to better quality chips they were awful, also have the choice to have potatoes instead not everyone likes chips. Splash out on a bit more quality cutlery felt like I was back in a school canteen.

I had a birthday dinner here Lovely place,lovely happy chatty waitresses, recommended very much Sadly forgot to take a photo of dessert of pafittaroles and cream Delicious as it all was The fish was massive but perfectly cooked

Absolutely amazing Sunday carvery and at £13 outstanding value. Service from the young staff was impeccable and friendly. Even our little dachshund was made to feel welcome. We will definitely be back!

The food is always great, and good value for money.

Just happened across The Waggon. What a little gem. Great fresh food, fantastic service, and reasonably priced. Highly recommend.

Lovely staff, love food, we walked in on Friday and want to go again on Saturday but didn't allow walk ins on the Saturday

Second time we've visited the Waggon my husband thoroughly enjoyed his meal but I wasn't really keen on mine, maybe should have ordered something else. Beautiful place and the service was brilliant. Would definitely recommend to others .

I recommend to starve yourself before going for your meal here, even the desserts are quality and large potions Will return.

Wonderful staff,great tasting food and very substantial. We shall be returning

Staff were run off their feet, this lead to delays being served and cashing up at the end of our visit. Felt sorry for the girls doing their best despite a shortage of body’s.

Nice pub! Good gluten free options and clued up staff. A good positive experience for a Coeliac.

Badly let down at another restaurant at last minute. Phoned the Waggon and they managed to accommodate our table of 15 at the last minute. Excellent food with great staff and well worth the 5 stars.

Food was lovely, staff was very friendly Will be back

Nice food, can het busy though at times

Lovely friendly welcome from staff, very efficient and professional. Great menu options and they are very happy to help you with the specials menu. Great portion sizes we couldn’t finish ours but it’s great they allow you to take things away to reduce food waste. We had the salt and pepper chicken burger … AMAZING! And the BBQ chicken melt which was also high quality and very filling. Thank you

What a Magic Find!!! Staff Amazing, helpful and Friendly. Food Delicious and a wide Range to Choose from. Prices are Great. Parked with Ease right up the street we were lucky to get a table without Booking with no wait, but booking probably best if u want to guarantee a table. 5 stars Guys. Highly Recommended and we will definatey be back. Thankyou

It was just ok. Ladies toilet was dire, very dark and not very clean. Ate outside on a picnic table but had to use my own antibac wipes to remove bird poo. Gross.

Didn't have any food , but the staff are lovely and polite. Wasn't too busy ,but there's plenty of seating & it's table service to which is really nice. Saves you standing at the bar.

Great place for lunch in Kelso, nice choice on the menu and generous portions. I had macaroni cheese. Very easy and served with fat chips and nice fresh salad. Food came really quickly even though they were busy. Service friendly and efficient. Obviously a popular spot with the locals!

Excellent customer service and lovely food. I was with a large group, staff were very attentive and even though we had random food requests the manager was more than happy to advise. Everyone was delighted with their meal and all reasonably priced. Would highly recommend.

If i could give this "establishment' -20 stars it still would not be low enough. With a egotistical manageress who is seemingly on a high horse or a broomstick and staff who would rather bark at you than ask you what you would like its suprising that you have any customers anymore. Will definatley not be back having been charged 22.75 for 2 really poor aperol spritz. Having no price list and being told that i always complain having only been here the one time in 2 years. Absolutely shocking service

Great food, both starters and main courses were piping hot, large tasty portions, staff were very friendly to us and our two dogs.

Stop on route, plenty of choice busy very popular

It was our first meal in the scotland and couldn’t have asked better than this! Was early on my reservation but host graciously accommodated us. Decided to visit this place based on previous reviews and main menu having some vegetarian options, to our surprise they had secret vegan menu as well when we arrived which made life tremendously easier 😁. Food was delicious and cooked to perfection, Sticky Toffee Pudding was show stopper! Definitely recommend this hidden gem if you are around this area.

We loved the food, it was excellent. We had the steak & ale pie, the gravy was so rich, mmm. And a large fish & chips. We both had lovely desserts. We had the cheese cake & ice cream and the waffle 🧇 😋. Staff were all very friendly. Will definitely be back.

Been going to the waggon for quite some time and has its moments where service isn't as good but most of the time service is brilliant and food is lush!

As a family, we've used The Waggon on many occasions when in the area visiting. Lovely food, great value for money, and I would definitely recommend it.

We've eaten twice here this week while on holiday. We couldn't fault the food or service either time. We tried different dishes on each visit, all were home cooked, tasty and good portions. Price was very reasonable too.

Worst meal in a long time, slow service, poor quality and bland.. . Won't be back.....

AVOID!! Disappointing valentines dinner. We came here as perviously have dined at the waggon last year, but think it’s changed hands. Really has went down hill. We got the starter valentines platter which was cold, frozen food. It wasn’t even busy in the place either, cold atmosphere and no music, not welcoming by staff either. We then had steak for main, which ended up being medium after asking for medium rare, both came medium. Cheap steak and chips weren’t cooked properly. I’m a chef myself I know it can be hard but this wasn’t acceptable. Didn't even get offered any sauce with steak which I expected for the price I was paying! When getting main meal, the cutlery was slammed down on table and napkins wasn’t with the cutlery. Waitress was very rude and no one offered any more drinks. Didn’t even pay attention on multiple occasions I tried to catch her attention or other staff on duty. We ended up leaving most of the meal. Dessert ended up being tinned fruit in the crumble which also wasn’t great. Service still shocking as when asked for the bill it was given to my girlfriend and also this was slammed. It was like more of an issue being there to the staff. I spent over £60 for this experience. As I say waggon use to be good, has went massively down hill!! Never again. Will not be back for sure. Avoid if you want a decent meal.

Great burgers, can't fault food. Felt sorry for waitress as a large party were in, and they were understaffed, but all good 👍

Great choice, great staff and very reasonable prices.. Highly recommended..

Food and service were outstanding, well done all and will definitely be back 👍👍🏴󠁧󠁢󠁳󠁣󠁴󠁿

Sadly we had a few problems with our meal. we did raise the complaint -- which was picked up my someone other than the owner of the business, who only wanted to argue and argue rather than deal with the complaint. we will aim to discuss this experience with the restaurant owner as we have never experienced such poor customer service - it just isn't right what you did, and this is not good for the business you were working for. Additional. Reached out to new owner after their request but they didn't bother to reply. Really poor handling of a concern

Can't fault our experience here. Choose to eat here one a trip to kelso. I had the tartan chicken and profiteroles and my partner had the bbq chicken and the carmel waffle. Food was really quick and lovely and hot!

Very attentive staff, good choice menu and food served in expected time.

Friendly and welcoming staff. Great atmosphere. Food is excellent.

Excellent steak and ale pie the best ever 😋😋

The staff are great, it's the best dog friendly place to eat in the borders.

Me and my fiancé were in for lunch. She got a tartan burger and I got Mac n chips. Both were amazing. The Mac was out of this world and needs to be tried. My other half says her burger was great. I would drive from Glasgow just to come here. Only thing was the time, but, defo defo worth it.

Busy as Sat lunchtime. Large table to be served before us so waited 40mins once food ordered. Staff were attentive though no-one came to explain the delay! Good tasting food but too large portions.

We had Sunday carvery and was lovely, service was friendly and the prices were reasonable

Dog friendly. Friendly staff. Service was quick. Soup was good but main courses weren’t so great, husband had the chicken off the specials menu & I had the tartan burger. Generous portions but taste was quite bland.

Excellent food. Excellent service. Definitely recommended. The Chicken Fajita was deeeelicious. As apparently were the Fish & Chips, and Waggon Burger

Booked in for Sunday lunch, whilst on holiday in the area. was welcomed with a friendly smile. Decided to opt for the Sunday carvery, well, absolutely amazing. Choice of 3 meats, all beautiful cooked to perfection, accompanied by fresh vegetables & Yorkshire puddings. Highly recommended if your in the area.

You don't need to book in advance as I just turned up, I was shown to my table,asked what I would like to drink, and given a menu. The choice was very good, once I had picked what I wanted to eat it wasn't long before it arrived and there was plenty of it. The staff are all wonderful, welcoming, and friendly. The restaurant was clean and tidy, and the service was quick . I would recommend that you try it out for yourself

Couldn't fault our experience here, the food was delicious and fairly priced along with the drinks, there was a wonderful kid friendly menu with a variety of different dishes. Myself and my partner tried our first taste of Haggis here and I was amazing. The waitresses couldn't be anymore helpful, they went above and beyond especially when I asked for a small hot chocolate for my 7 year old and asked if he would be able to have a biscoff buiscuit as well! Would highly recommend 👌

Great food. Good service reasonably priced.

We attended this restaurant with my family because the ratings seem very good and lots of people seem to recommend this place. However this restaurant was a clear low-point for us in Kelso. Maybe this was a uniquely bad experience that just happened to us. We had the fish and chips as well as the meat pie. The meat tasted good and that was it. Fish had no taste, chips were bland, the coleslaw, like almost everywhere else in the UK it seems, was way too heavy and mainly just consisted of mayonnaise. The cherry on top was a stone in the salad which I luckily didn't break a tooth on. Anyways, the venue was pretty basic. The music in the room we got placed in was way too loud and very obnoxious. The staff were nice tho. They did seem very open and willing to help. I still don't understand how the restaurant was so full. I guess if you're accustomed to this level of food, why wouldn't you eat here. For us this was a hit and a big miss.

Great service, really good food and big portions. Good selection of beers.

Lovely food and great service too. We were made to feel very welcome

Reasonably priced food. Good portion sizes. Good choice for families with children. Service was good and food came out quickly.

Entitled customers who give you dirty looks when you park your car in the car park to go and visit people who live in the flats opposite.

Booked table, as advised by locals, for Sunday lunch. We had the Carvery, and it was excellent. We booked again for an Evening meal on the following Thursday. Once more, the food was excellent. The service on both occasions was attentive and helpful.

Been here a number of times but our meal ,a couple of days ago , really was a let down. I had the hamburger meal. Best thing was the cole slaw. The hamburger had no flavour at all. A dry piece of meat with hard crunchy salad, flavourless. Less chips too, i noticed. My husband, an older man, asked for a half portion ( child's portion) of fish and chips that sells for £12.25 for a full portion. He can't eat as much , being elderly. He got the half portion. (The batter on the fish was mushy, not crispy.) When it came to pay, they charged £10.50 for his half portion !! The Waggon has lost it's appeal for us.. The food has no flavour, overpriced ( especially this new idea of theirs to charge almost £70 for 2 for a small, tasteless looking steak for 2). We won't be returning again. Over rated, smaller portions on full price meals and over charge for child's portion and flavourless.

Usually visit here with my daughter during the week. Always busy. Friendly and fast service. Food is good enough for pub food. Decent options on the menu. Good kids menu.

We went as a group and had a lovely meal, food wise. The service was very poor. We had to go and ask at the bar for extra drinks. Plus the price of wine has gone up at an extortionate rate. No need. And we're still waiting to be offered a sweet . This used to be one of my favourite eating places in Kelso, but wouldn't rush back.

Super place ,to eat ,,staff very good ,atmosphere excellent ,I try to visit this place as much as I can ,cause I am out of town and the Waggon is in another ,but the journey is worth the experience of the waggon xxk

Cheapish chain pub grub. Ok for a bite out when shopping.

The food here was very tasty, I had the lamb burger and my partner had the Sunday roast. They even did a gluten free Toblerone cake which was great for me. Service was excellent and staff very friendly. Highly recommend eating here.

Nice place good service from staff but quite cold inside.

Overall very happy. Only a couple of small issues. Couple of front of house staff were a little grumpy and not very hospitable. I do understand why though as you were very busy. Food was amazing apart from the salad that came with the macaroni could have done with some salad dressing. Other than that very happy with everything. Worth all the pennies :)

Absolutely amazing Lamb Roast dinner. Prices extremely reasonable and excellent service.

We booked this on Sat afternoon for Sat Evening. We thought we would get there a little early and enjoy a drink at the bar before we ate. However there isn’t a seating/waiting area just for the bar, so that wasn’t possible. We were shown to our table, even though we were early. The table was very small, and tucked away in a corner. It wasn’t a good first impression. Tables are not set with tablecloths, so just bare wood and cutlery. It felt a bit like they found an old table and stuck it in a corner out of the way! We ordered drinks which arrived in a timely manner. We found the staff friendly and helpful. We both ordered starters, prawn cocktail for my wife and in all honesty I can’t remember what I ordered. For mains, we both ordered the Tartan Chicken, which arrived quickly and was well presented. There was an (over) abundance of vegetables, mostly carrots, which filled the plate. We had to ask staff for cutlery to eat the mains with, which reinforced the feeling of just being stuck in a corner at the last minute. We both found this to be very tasty, and nicely cooked. Overall we weren’t over impressed with The Waggon,but there isn’t anything overly wrong with it either. As the title says, It is what it is. Decent food for a decent price, but not somewhere we would look to visit again.

Great food amazing staff friendly and helpful dog friendly too and gluten free

Lovely relaxing atmosphere in the restaurant. There was an extensive menu and the food was very tasty. The staff were very friendly and helpful. We parked in the main street around the corner from the restaurant as there were no restrictions on time. Very near the local shops so ideal place for lunch if you're planning a shopping trip. xxx

Nice location,good menu at reasonable prices.

Great food and service. Great atmosphere too!👍

Great evening meal served up by very friendly staff. The burger from their ‘Specials’ menu was delicious as was my husband’s ‘Tartan’ burger (chicken).

Went with friends for lunch, the restaurant was busy but is large so it didn't feel crowded. Good selection of food on the menu, one friend had the steak and couldn't have been happier, said it was so tender and best steak she'd had in a long time. Food was delicious and staff friendly. Would definitely go back.

A very busy and large restaurant. was able to book for a Friday night, a couple of hours ahead. Food menu was varied and the food of a reasonable quality, and very keenly priced.

We had a lovely afternoon here, with great food and service. However, we are extremely grateful to Kirsty who helped us with our dog when he started convulsing while choking on food. She was so calm and helpful during such a scary time. Thank you for your amazing support!

Excellent Sizzling Stake along with the service

Great wee place, good food, service n atmosphere, fabby place