The Waggon Inn in Gateshead

Popped in for a meal having not been for a while and we were not disappointed. Good pub food, well presented and generous portions. I had Hunters Chicken, generous portion with hand cut chips and salad. My wife had homemade Corned Beef pie again with chips and a good selection of vegetables. Both very enjoyable. Will be going back again soon.

Gutted went to have a table of 4 and got turned away as the chef can't cope with anymore customers. Shame as it put you off going again. 😒 empty tables and not many customers in either All the best Again turned up today for a meal as website states open at 11am and the doors are locked they don't open until 12 Another let down

Called in for a bite to eat yesterday, ordered a beef sandwich, presentation was good but the sandwich was terrible, dry bread that was falling apart, sandwich itself was dry as no dressing at all, waste of money! I was refunded the money for my drink but it should have been the cost of the sandwich. Wont be back.

Lovely meal and friendly staff

Everything was good apart from a couple of mistakes wih our orders, nothing major tho' it was a busy time.

Beautiful place first time there and I will definitely go back

When it eventually arrived the food was very good, but we shouldn't have had to wait 1 hour and 25 minutes for it to be served. OK, the pub was busy but 12 people came in after us and were all served well before we were; and I can't believe having a rump steak can delay its service by 1 hour more than the 'approx. 25 minutes' for cooking meat, as was noted on the menu. I would have enjoyed a dessert but hadn't planned on being there for almost 2 hours to finish the main course.

Stopped for a quick coffee break. Lovely place will go back

First impression very good. Nice greeting from a lady at the door and lovely fire burning 🔥 Food nicely presented but dry and definitely not piping hot. It had either been recooked or stood in a warmer for far too long. Either way not fresh. Were given one small pot of ketchup between 3 people. We were served by three different people none of which asked how our meal was. Very disappointing as this establishment used to serve great fish and chips. Go to the chippy!!!

Pub grub at its best, good bar choice. Been here a few times now. Never had a bad time, drink or food.

What an amazing bar/restaurant. The food is lovely and would highly recommend every desert on there menu. The staff go above and beyond every time iv visted and they pour a decent Guinness 🍻. They also have bands on which always turns out to be a belta night 🍻

Standard pub fare,nowt special,waited a long time for our food

I’ve only given this a 3 star as although the food was piping hot it was served on a cold plate which caused the food to go cold very quickly.

Great atmosphere, beautiful toasty food and friendly staff

We visited as a family for my grans 80th and all I can say is we had an amazing time. Firstly the lady waiting on us , she was so friendly and helpful and couldn’t do enough for us so a special thank you to her. The food was amazing and we will be back!! Thank you again

We ordered potato skins and were more like chips were so thin and not many. We used to get all the time as were the best not now. Yet the main meal was really nice. The waiting time wasn't that good. Long wait to order then in between meals.

The waggon use to be lovely hadnt been for a while my sons birthday ystday he wanted beef madras but wasnt on menu but waiter said they could make it for him when it camr looked like dog meat he ate it but he was ill when we got home wnt be going back again prices have gone up and value for money wasnt good very disappointed

Great food, friendly staff and reasonable prices. Really liked this place. Highly recommended

Lush meals young staff abit like 'I can't be assed' but nether the less lovely

Loved the food and a great choice. Staff very friendly. Good food with lots of choices.

Staff were fab couldn't do enough for us...food was lush didn't take long to get it and there was 14 of us and it was all piping hot.

Never visited before but this was a lovely pub. Weren't many people in when we first arrived but it was no problem to open the dining room where it was flat access for our mum. Excellent friendly staff, good pub food, nice & warm and very clean.

We have been many time times to the Waggon. We went yesterday for Sunday lunch and the service was friendly and professional, and the food was very nice and great value. Plus they can provide a Gluten free options. Highly recommend.

Rest lovely place with great vibes.

Cracking night out, couple of drinks and a dam fine steak pie and chips, lovely

Great staff very welcoming - food is delicious!

Menu's changed. The same inside. Servers bark your name when coming into the restaurant area. I chose a chicken dish. Initially it was tasty, but there were some thicker parts of the chicken that were not properly cooked. For that reason cannot give a good rating.

Me and my auntie regularly visit The Waggon Inn as the food is amazing. We are always made to feel welcome here as the staff are lovely and the manager is always happy to have a chat she is lovely. I've only waited once to be seated as they were busy, but normally, if it is quiet, you can seat yourself, but most of the time, we are greeted by staff who let us pick our own table. Again, the food is to die for and has a good selection on the menu. The atmosphere is very relaxed and warm and is also dog friendly. Honestly, I will highly recommend The Waggon Inn to anyone. 🌟🌟🌟🌟🌟 from me.

Called in one evening, had a few drinks and some desserts which were very tasty. Very friendly chatty staff, made to feel welcome. Great views from front window.

Came here a few days ago with my family, we arrived around 7 and waited to be seated but no one came, we assumed as it was quiet we should just seat ourselves, after placing an order for £30 worth of drinks and browsing the menu we went to order food around 20 past, however were refused service as kitchen had closed early. I proceeded to ask why we hadn’t been told this prior when we asked for the menus to the girl behind the bar who was very rude and told us that “it wasn’t her problem it’s the chef” she then went on to scream for “Terry” at the top of her voice who I assume is the chef to come talk to us, second round of drinks were not touched as they had just been poured and were also refused a refund. Terrible customer service all together and as a regular will not be returning here.

I love this pub, and a regular, but last night, 31/07/2024, food wasn't good, even trying the mix grill for the first-time too... sausages were off, black-pudding was tiny, grey thing, and rump steak tasted weird, thin slice, like it was defrosted from a microwave, really disappointed, and even this to the staff cleaning away, meal, it wasn't nice and left the sausages, black pudding, but got the impression she didn't care, and same person that we asked for more drinks, but she ignored that, waited 5 mins, so ended up going to the bar to order them. I may have ate the mix-grill, but will not be ordering this again, hate to say, tasted poor-quality and of it shelf life, I would know being a chef... day never took my phone for pictures, but not happy after spending a total of £115 for evening, didn't even get a response from the kitchen about the sausages, black-pudding being served off.

We come to the waggon on a regular basis the staff are very friendly can't do enough to help you get the good experience special shout out to Emma she always looks after us The food is exceptional tried nearly everything on the menu the corned beef pie is scrumptious

All of the above good service good food good atmosphere

Go to this establishment regularly and food and service is always first class and meals are very reasonably priced. Would certainly recommend this establishment - staff very friendly and efficient - nothing is too much trouble. Have tried different meals which are all lovely but my particular favourite is cheese and ham omelette with chips and salad - not many places have this on the menu.

Vile food, all the staff do is get the chef to make them food in the back. When you get a pot of sauce on you're plate if there's any left, it gets poured back into the large tub in the back

Waited over one hour for food, food was basic fayre, not enough staff on duty.

Sunday dinners are gorgeous. Very quick service and friendly staff.

Says it is open for 11am it is not open until 12am wasted time had to go elsewhere???

Superb local, serving home made food to suit most tastes. Great selection of ales, soft drinks and more. Excellent service and can get very busy.

Disappointing, we had booked for 6.30 when we arrived we were told there was a large party in and it would be quite a long wait to be served. As I had only booked in the afternoon they must have been aware of this and had I been told I could have arranged a different time. Shame because they're generally efficient.

Lovely food & nice cold drinks and a cosy atmosphere, staff very pleasant and friendly, it has pool table and dart board and decent size car park, My favourite on the menu is the beef sandwich with salad chips and gravy. Can get busy so you might want to book a table.

Very enjoyable meal and really good service

Nice friendly place. Good food and beer. Next to footpaths and disused railway. Few outdoor tables to the front and a cosy beer garden to one side.

I met 7 friends on April 20th Booking was for 7 pm Our first meal arrived at 7.55 Meals came one or two at a time. 2 meals were not as requested, even though pre orders had been submitted. I didn't hear any apologies, especially after our long wait for meals that had been ordered. We made our own enjoyment but we were very disappointed in the service and the staff weren't particularly friendly. We shall be looking for an alternative venue for our next get together, which can range between 6-10 people approximately. I shan't be recommending "The Waggon Inn" in future.

Went to The Waggon last night (20th April 2024). Have been here many times in the past as we have school reunions there. I booked the table for 9 people at 7pm. I was asked 2 days before to get preorders if possible which I did. Phoned the next day and they couldn’t fine my booking at first but then they did. I gave the preorders and also said I had 2 cancellations. Duly arrived at the pub and when the last person arrived at 6.55 I went to the bar to say everyone had arrived and again gave them the preorder. 25 mins later a lady came to the table to ask if we were ready to order to which I stated we had already ordered but again gave out choices. At 7.55 the first meal arrived. Out of the 7 meals one didn’t have peas and one had chips instead of new potatoes which the lady serving insisted was what we asked for. We also asked for another portion of chips. The plate with the chips instead of new potatoes was taken away and although it can’t be proven I’m sure they just scrapped them off the plate into a bowl (as by this time they were cold) and 4 small new potatoes were added. In all it took just under 10 minutes to serve us. Extremely poor service and the food was just about ok. I only gave the atmosphere a good rating because we made our own. Will be looking for a new venue for our next get together.

Visited here for the 1st time on Saturday 06.04.2024. What a lovely place. Staff and management were fantastic, food was top rate and atmosphere was just right for enjoying our meal. A delight to visit will be going again very shortly.

Had a family meal for my Gran's 80th. Food and service amazing but the bar staff were happy to let kids run around screaming. Kids shouldn't be allowed in pubs but when they are they should be told to sit down and be quiet.

Well managed, friendly attentative bar staff. Decent food.

Lovely food, good service, and a great atmosphere. Would recommend it to anyone. We will be back

Can recommend the beef madras. nice tender beef in tasty madras sauce

Good service and the food is amazing

Called into day 4 of us, placed orders for drinks and meal, drinks came straight away we waited for a hour food had still not arrived, queried it twice was told it was on its way ended up paying for drinks and walking out, no communication or explanation why we waited so long, other tables getting served before us,we were all very dissopointed with service. Will definitely not be back.

Popped in for a Sunday dinner, unfortunately the meat isn't fresh well the lamb wasn't and the small portion was the same size if not bigger than the large. If your a regular you seem to get a variety of veg, however we got only mash potatoes sweet carrots and peas only the small had roast potatoes on 😞 the pricing isn't bad but I won't be going again.

Friendly staff excellent food and service the chicken lunch and the pork lunch we're great. Will definitely be going back

Stopped here after little visit to the angel of the north. Food was homemade and enjoyable. Pleasant staff and good service. Would recommend.

Awesome place this , the bros and I had a fantastic meal here with drinks of course, service good and quick, lovely atmos and nice people. Just a hop skip and a jump from the Angle of the north. post code NE97XB well worth a visit.

This is one of our favourite places to treat ourselves after work. We love the atmosphere and the food is great.

I need to write this review purley for the member of staff that served us. Chloe Wallace I believe her name is , she was absolutely excellent from beginning to end. Correcting me on my pronunciation on Taziki 🤣 listing off all the draught beers adequately without looking. Which is well trained!!! Her politeness and her sass is absolutely amazing for a 20 year old . She will make an amazing manager !!!! Food was good 7/10 and could use staroparem on draught . Massive respect to young chloe her service was impeccable thank you!!!

THEY REUSE CONDIMENT SAUCES that are brought out to you in ramekin bowls to save money! After your meal they scrape them back into the larger tub in the back. Management / owner enforced not staff. This is 100% truth

Went for a family meal. Staff were brilliant and made us very welcome. We all had various starters and mains and were all in agreement the food was delicious and portion sizes were great, well worth it. Would recommend.

I really enjoyed our experience in the Wagon and definitely will be back. Gave the atmosphere 4 stars because it was early evening when we were there and a true indication can't be assessed until the place is full. Really attentive and friendly staff . Food is fresh and cooked to order. Thank you and well done Wagon Inn.

Second time this month we've been here, staff very friendly, food lovely and very reasonable, definitely be back.

Good meal although one 2 of the meals were served cold (mainly veg), they heated back up which isnt ideal but both said tasted good still. Nice atmosphere, good menu.

Very friendly staff, lovely meals.

Been here loads now. Love the place. Big group of us turned up today after my grandads funeral with no bookng and they absolutely smashed it with the little staff they had! They even called people in a little early to make our visit run as smooth as possible! This was totally not the wagons fault they never had the staff but because my sister forgot to book for us all with everything else going on!

Lovely lunch with great company and really goid service

First time been in ages , and a few drinks on a Sunday afternoon. Made to feel very welcome

Absolutely tip top. After leaving a nearby establishment due to expensive lunch menu and absolutely freezing cold room, we came her for more than a warm welcome. Warm and friendly. Delicious hot and fresh food. Amazing steak and onion rings. Great burger and sharing platter. We will return.

Great food, good portions, friendly service

Always a lovely place for a meal lovely staff reasonably priced well worth a visit.

We have visited the Waggon Inn at EightonBanks for many years but we were there with family 22 sept . I had corned beef pie carrots & peas & a few new potatoes i think £10 95 was a bit expensive for what we had . £3 50 for a glass of lemonade. There wasn't many people in but at one table a man had a dog on his knee & was feeding it off the table . My husband & son had chicken curry & the chicken was hard .

Great friendly atmosphere, good choice of food and plenty parking.

Good food with a varied selection of real ales.

Had a mixed grill here last night 13th September 2023 at a price of £14.95 and it was really poor the steak was tough the lamb cutlet was so thin you couldn't get any meat off it but the biggest disappointment was the items that were missing! I was asked if I wanted peas or salad, neither were on the plate. There was supposed to be black pudding and onion rings but again they were missing. Really poor experience. My wife had the chicken Kiev which was dry hard and over cooked and looked as if it had come straight out of a box of two from a budget supermarket. The staff are lovely the pub itself has always been welcoming but last night the food was a major let down. Yes we should have complained but we aren't the type ! So our loss and lesson learned !!

Nice atmosphere but unfortunately the food is nothing special. Too much frozen food

The place was pretty quiet when we visited. We told them we were in hurry. The food took quite a while and i had to ask if it would be much longer. Food ok. Teenagers wanted to play on snooker table. Was told there had been few rips of kids on table so had to be 18year old. The lady did back track and then said that they could. But mever got the time to play.

Went to The Waggon Inn for food and drink on the 26th August 2023. A lovely clean pub with plenty of seating areas that would be ideal wether there's just a couple of people or a large party. The staff were friendly and helpful and we both really enjoyed the food we ordered. As it has a lovely welcoming atmosphere will definitely visit again.

Staff are friendly and welcoming and food is great. Highly recommend.

Beautiful decor and lovely cosy pub, but rather tasteless fish and chips. Will go back, but an average rating sadly. Returned recently to try another meal, ordered the liver, mash and veg, but the mashed potatoes literally had a skin on, they were so dry, and some of the liver were really hard. Bad microwaving I guess?

Ordered potato skins.very greasy had to dab with serviette.then were raw .ordered steak pie. The steak and veg was just say warm .my wife ordered the house special of sea bream . It was very greasy and the fish skin was slimy.and the portion of fish for the price was very small.won’t be going back .

Took 1hr 20mins for food I only ordered a jacket potato and light bite fish and chips, absolute joke this is the second time this has happened, never again

A very pleasant evening with family, food was good, staff were excellent and very pleasant. Would highly recommend for a nice meal out with friends and family.

I've loved the waggon Inn for years, we've had many family gatherings and nights out. Hadn't been for a while and decided to go for Father's day today. Staff were all lovely and the welcome was warm, Very clean, and happily waited to order. My son ordered the curry as its always been a firm favourite in the past. What came was a very dry crumbly naan bread, the curry was not home made as previous curry's always were. The rice wasn't fluffy and the chicken was clearly frozen. My dinner I chose lamb which I wasn't overly impressed with.. The lamb looked like it was pre-packed sliced.. Not off a joint. The turnip was so peppery it was inedible (and I love pepper) I did mention to staff regarding the amount of white pepper in the turnip. I'd honestly advise anyone who hasn't been for a while... Its not how it was sadly 😢

Went for 2 birthday celebrations but won't be back food was terrible and didn't have the drinks we asked for

Service great. Food was good. Atmosphere really relaxed. Drinks (pop) could be a bit cheaper but overall its a good place to go

Fabulous food, good prices, lovely staff, regular here, Nothing changed since last reported. Fab place 😀😄

Food was gorgeous and prompt , staff were all friendly and the prices were very reasonable

Lovely food and friendly environment always looked after.

Staff were very pleasant and apologetic for the wait for a table, which was about 10 mins. Then we waited about the same again for an order to be taken. The food came and it was lovely, and portion sizes fitted that of a light bite, however the prices were a little on the high side. A basic ham sandwich and small pike of crisps, small slice of corned beef pie and chips, and a small fish and chips, with 2 small soft drinks and a large soft drink £33. Not everything home made, buy pleasant enough. Prices were higher than online, which was disappointing.

Lovely food, excellent service, good value. 100% recommend.

Great service, reasonable prices

Great meal and excellent service

Becoming a regular lunchtime go to place to eat with sisters food always lovely even the lite bites menu big portions

Nice place. Always have a great meal. Worth a visit.

Overpriced, the food's not great. Steak was overcooked, chips weren't the best tasting (maybe the quality of potatoes used). Overall disappointed

Found meal very good only fault I could find no price list of beers on the bar as it is the law now to have price list on show people need to know how much drinks are Fosters 4.50 you will have long wait for meals

stay clear honestly, i paid £14 for a mixed grill waited 45 mins and it was emptie, a family of 5 came in after us and got there meals and ate before we were served, the mixed grill steak was as thin as bacon, egg nice, sausages nice, lamb was tiny and as thin as paper, i dont normally put reviews on but i am saveing you money, my. partner got peri peri chicken, no sauce on it the chicken was dry, i was going to complain but thaf ment they might have gave me a free meal and i am not going through that again lol

Really good pub grub! Not fancy food, but very tasty, with generous portions. Clean and neat, lovely atmosphere. Will certainly revisit!

Lovely pint and amazing food, staff are fantastic too!

Lots of choice of food no matter your preferences. Nice staff and atmosphere.