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4.1

Based on 911 opinions finded in 2 websites

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Nº 141 in 286 in North West Leicestershire

Nº 29 of 61 British in North West Leicestershire

CUSTOMERS TALK ABOUT DISHES WITH..paychickencoffeefishpieladysalmoncookedcheesebeautifulroundporksteakpuddingtapas

comment_iconOpinions

We had a festive catchup with friends on 16th December. Lovely time. Chris looked after us so well, perfect host and everything was lovely. Brunch was delicious, recommend the open sandwiches. We look forward to visiting again with friends. All the best with the refurb and heres to XII being a huge success. Merry Christmas 🎄

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Kellie . 2023-12-24

MORE AT Google

1. Booking a table- they unapologetically didn’t respond to my email or phone calls to try and book. We had to go in person so I’m not sure why they have the option to book online. 2. Arrival- got a lot of attitude on arrival. We were regrettably 18 minutes late but we were told they’d already taken all the extra chairs away and that they were waiting to hear from us. Not sure why because they hadn’t asked for any more info from us. 3. The drinks- the drinks were as expected but the pricing was not as sold. The online and bar menu both detail that there is a deal on Thursdays which is not available in December and a happy hour 2-4-1 deal every day at 5pm with no exceptions listed. Yet we couldn’t have 2-4-1 so this is just omitted on the menus by choice and completely misleading. Not coming back!

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Chloe S . 2023-12-22

MORE AT TripAdvisor

Prior to my booking I was told that the area I had booked seated 11 even though I only booked for 9. I walked in for my pre booked table of 9 and was after enquiring where my table was sat I was met with an extremely rude employee who expressed that we were over 30 minutes late (we were 18 minutes late). He then proceeded to say that the individual who had booked the table was meant to ‘get back to him’ and he assumed we weren’t coming so had put the chairs away. I myself being the individual who booked the appointment, knew this was a lie as I’d phone multiple times to confirm the time of booking after the confirmation email stated the booking was for 8:45 not 5pm. The area we were shown did in fact not seat 11 and barely seated 6, he then brought the chairs down that he had allegedly put away due to our tardiness. The website clearly stated that 2 for 1 cocktails were on offer but after inspecting the menu in the bar and asking staff we were informed it didn’t apply to December, which isn’t stated on the website. Overall extremely poor experience, wouldn’t give them the steam of my piss in future.

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Jessica P . 2023-12-22

MORE AT TripAdvisor

Had a lovely wine and lunch with my friend and our babies. Chris was fabulous and met our every need! Will definitely be going again soon x

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JemimaPuddles . 2023-11-28

MORE AT TripAdvisor

I visited the vine as part of a big group on a Christmas night out. The food was lovely, the staff were all friendly, and we all had a lovely time, would definitely visit again.

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Grace A . 2023-11-26

MORE AT TripAdvisor

I had the slow cooked beef served with a good selection of vegetables, everything was hot and beautifully cooked, the beef just melted in your mouth. My husband had the rump steak cooked to his specification served with chunky chips vine tomatoes, mushrooms and onion rings. The service was exceptional, very attentive. I would recommend this restaurant and If in the area again would revisit.

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Pauline Gregson . 2023-11-13

MORE AT Google

Excellent service, food and ambiance

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Fran Turner . 2023-10-28

MORE AT Google

My friend and I booked a bottomless brunch as a birthday treat. Cannot recommend enough! It was great value at £30, we had 3 bottles of prosecco between us in our 90 minute slot. The food was excellent, really well presented and prepared to perfection. I had smoked salmon with smashed avocado then steak and eggs. I'm usually reticent about ordering steak out as many places overdo it, but mine was cooked exactly the way I like it. Chris was an entertaining and friendly host, very attentive and looked after us like we were VIPs! The restaurant is nicely decorated, clean and spacious. We will definitely be going back soon.

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Rosy . 2023-10-22

MORE AT TripAdvisor

Excellent customer service Food is fresh and tasty along with big portions Vino is reasonably price and delicious 🍷 Ambience is awesome with comfortable seating

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DivaDuggal . 2023-10-14

MORE AT TripAdvisor

Delicious food, great staff, comfortable seating. Good selection to choose from, vegetarian & meat eater happy. All round excellence, thanks.

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Claire A . 2023-10-14

MORE AT TripAdvisor

I came here with my mum and sister for a bottomless brunch to celebrate a birthday. The service was really great, we were looked after by Chris who was very attentive and fun. We all raved about the food too and the price we paid for a starter and main plus our bottomless prosecco was brilliant. Would definitely recommend.

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Nicole F . 2023-10-14

MORE AT TripAdvisor

Quality food and very good pleasant t service .

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Mark Alflat . 2023-10-07

MORE AT Google

There’s not many places you can guarantee consistency of meals, drinks, and service, but the Vine consists delivers. This is our 3rd time partaking in their bottomless brunch offer and each time the food was top notch, the Prosecco keeps flowing and Chris and his team ensure you feel welcomed. Well worth a visit 👍👍👍

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Dean H . 2023-09-30

MORE AT TripAdvisor

Amazing food, customer service was amazing and couldn't help enough. Drinks were beautiful and we would definitely come back.

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Lindsay E . 2023-09-23

MORE AT TripAdvisor

Service not great to begin, waitress didn't return to take our order for ages, forgot a drink but improved later on when a lovely waiter was very attentive. We were delighted to see a 3 option non alcoholic mocktail menu but disappointed that 2 out of the 3 were unavailable?? Disappointment continued when the shared chocolate dessert was also unavailable when we came to order it. It was incredibly loud in the venue and we could hardly hear eachother talk which spoilt our girls meal out and defeated the object of our get together to catch up. A shame because the food was good.

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Andrea Fowlds . 2023-09-14

MORE AT Google

Nice place good food and very good service. Bit of a young crowd for us but we had a good visit

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Malcolm Ash . 2023-09-08

MORE AT Google

We attended as a fairly large group of 20 as a leaving party and did the bottomless brunch. Chris and the team were fab. Food, service and drinks were amazing. Couldn’t recommend enough. Thank you for making sure our wonderful friend had a great send off. Can’t wait to come back again.

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Jay W . 2023-08-21

MORE AT TripAdvisor

Exceptional service and food! We booked The Vine for a Hen Party on Saturday 29th July for 32 people .Upon prior to everyone arriving I went down to The Vine to set up the tables etc ,I was greeting by Megan who showed me to the restaurant to see if I liked the way that had set it up , it was absolutely fine I just asked for a couple of adjustments nothing major - just the tables to be a little bit more closer together, which she said was absolutely no problem. When everyone started to arrive we were greeting straight away with friendly faces who couldn’t do enough for us . The food was second to none, and came out altogether and was piping hot , it was absolutely delicious and the portion sizes were really generous too. As it was for a large party we pre- ordered our food , from a 2 course set menu they had given us , which had plenty of choice for Starters , Mains and Deserts , that suited both meat and plant based options (This is what we asked for) A couple of people in the party are really fussy eaters but they didn’t complain about it and accommodated us accordingly. All in all the service, food and the decor was just amazing , and a credit to Davood and his team for making the Bride to Be’s day amazing .The cocktails were also amazing We will definitely return , maybe not such as a large group next time.

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Helen D . 2023-07-30

MORE AT TripAdvisor

Exceptional service and food! We booked The Vine for a Hen Party on Saturday 29th July for 32 people .Upon prior to everyone arriving I went down to The Vine to set up the tables etc ,I was greeted by Megan who showed me to the restaurant to see if I liked the way that had set it up , it was absolutely fine I just asked for a couple of adjustments nothing major - just the tables to be a little bit more closer together, which she said was absolutely no problem. When everyone started to arrive we were greeted straight away with friendly faces who couldn’t do enough for us . The food was second to none, this came out altogether and was piping hot , it was absolutely delicious and the portion sizes were really generous too. As it was for a large party we did pre- ordered our food , from a 2 course set menu the restaurant had designed for us , which had plenty of choice for Starters , Mains and Deserts , that suited both meat and plant based options (This is what we asked for) A couple of people in the party are really fussy eaters but they didn’t complain about it and accommodated us accordingly. All in all the service, food and the decor was just amazing , and a credit to Davood and his team for making the Bride to Be’s day amazing .The cocktails were also amazing We will definitely return , maybe not such as a large group next time.

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Helen Davies . 2023-07-30

MORE AT Google

Great place for a nice cocktail 🍸 Lovely friendly staff and comfy seating areas

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Salena Marshall . 2023-07-20

MORE AT Google

We decided at the last minute to try The Vine and we were not disappointed, I phoned ahead and Chris managed to find us a table, the restaurant was very busy but Chris was very attentive, he has a great sense of humour. Our meal’s were amazing (I forgot to take a photo) and our dessert was Devine. There was a great cocktail menu too, I can’t wait to go back and sample one or two. Thank you Chris for the great service, you now have regular customers we will be back very soon.

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Angie D . 2023-07-09

MORE AT TripAdvisor

Friendly attentive service and great food at a reasonable price. The menu was very varied and interesting. Our party of six made different food choices and we all enjoyed our meals. When good quality food at a sensible price is hard to find, we found the Vine Restaurant to be exceptional. We will certainly be visiting again.

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Steve Frost . 2023-06-29

MORE AT Google

We came as a large group of 10 and it was absolutely lovely! Great service, very friendly and welcoming. The food was delicious, portion sizes were huge so very good value for money. I would definitely return in the future

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Gemma B . 2023-06-28

MORE AT TripAdvisor

We had the best experience- food was very tasty and arrived quickly, cocktail menu had many choices and all presented beautifully. Chris provided an amazing service, haven't laughed so much in a long time!!! Definitely will be back in the future.

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Rosie Chid . 2023-06-17

MORE AT Google

Me and my sister went to the vine on the 16th of June for dinner. The food and cocktails were amazing and the service was the best. Chris, our server, was so helpful and was a lot of fun with us. Would definetly recommend it for a fun evening out with delicious food and drinks. 10/10

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Doti . 2023-06-17

MORE AT Google

Exceptional service and food! Myself and 5 friends visited the vine last night for dinner . Straight away we was welcomed by friendly faces who couldn’t do enough for us . The food was second to none . One of my friends is really hard to please sometimes and he didn’t even have a single complaint ha ,All in all the service, food and the decor was just amazing . We will definitely return

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Jolovestoshop . 2023-06-16

MORE AT TripAdvisor

We booked bottomless brunch for a birthday celebration - just the two of us. The food was delicious with plenty of options to choose from. We both had the Avocado Salmon Tartare for starters and then the Steak & Eggs and a Warm salad for...

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Laura G . 2023-06-11

MORE AT TripAdvisor

Computer says no: Asked for a white wine and blackcurrant juice. Only people in the place and the proprietor tells me he's unable to serve that as till won't let him! I settle on a prosecco with blackcurrant which was on the menu. Basically the...

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Curious45912074144 . 2023-06-03

MORE AT TripAdvisor

We visited the vine to celebrate our anniversary, the food was brilliant and service was excellent, nothing was too much trouble, very enjoyable evening.

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sarah r . 2023-06-02

MORE AT TripAdvisor

We had a lovely Saturday night here, the food and drink were fabulous and the service was excellent. The waiter couldn't do enough for us. We will look forward to visiting again.

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siobhan harvey . 2023-06-02

MORE AT Google

The menu has a pretty unique selection and more vegan options than most places. Our meals were delicious and the staff were very friendly.

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Daniel M . 2023-05-28

MORE AT TripAdvisor

Great food, chicken burger was arguably one of the best I’ve had. It was spicy and succulent. Staff were kind and helpful. Definitely recommend a visit.

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Michael M . 2023-05-25

MORE AT TripAdvisor

I just don't believe a resent damming review from JessicafW95581Q of The Vine particularly the rubbish about the manager Chris. I am a regular and have found Chris nothing but professional, friendly and approachable as all the staff.

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Laurie H . 2023-05-23

MORE AT TripAdvisor

DO NOT GO TO THE VINE IF YOU WANT TO ENJOY A LARGE FAMILY EVENT!! Saturday 20th May I had booked my partners 30th birthday party at the Vine for 28 people. The whole experience was a disaster. The staff were rude and we felt...

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jessicafW9558IQ . 2023-05-21

MORE AT TripAdvisor

Food was very good front of house needs a lot of training. Never been treated so poorly in a establishment that prides itself on service. I could go on for ever but the best way is to never visit again. Last word is never hold a event here.

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Ian Hadwin . 2023-05-21

MORE AT Google

Went here early afternoon for a few cocktails. Lovely place, friendly staff

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Jeni Beaumont . 2023-05-07

MORE AT Google

Visited for a surprise birthday bottomless brunch on Saturday. Food and drink were superb as was the service. We were kept topped-up with prosecco and orange juice. We stayed for cocktails afterwards which were delicious. Back next weekend for lunch!

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Debbie Carrere . 2023-05-01

MORE AT Google

Visited the vine at Easter to try out the new bottomless brunch and was extremely impressed! Fantastic choice, value for money and service. The food was 10/10 and good quality Prosecco too. I liked how they left you the bottle on the table. Can’t wait...

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Vicky B . 2023-04-23

MORE AT TripAdvisor

Visited for the first time for food, me and my friend wanted to give the bottomless brunch a try. The bottomless brunch menu had some great choices, and the quality of the food was amazing, the steak was perfectly cooked, great cut and well seasoned....

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Bernadette L . 2023-04-16

MORE AT TripAdvisor

Thought we’d try out the vines new bottomless brunch and it did not disappoint. Service and food was exceptional. No scrimping on the Prosecco either. Highly recommended.

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Michelle T . 2023-04-09

MORE AT TripAdvisor

Definitely not the first time and won't be the last. The Vine isn't the cheapest place in town but you definitely get what you pay for. The intentive staff give off the vibe they are genuinely happy to see you, especially Chris and Megan, which...

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Rick H . 2023-04-08

MORE AT TripAdvisor

Lovely brunch, food very well prepared so we will find a time in our diary to return.

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Nil Nil . 2023-04-02

MORE AT Google

Had bottomless brunch, amazing service by Chris, food was amazing. Would highly recommend :)

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Ryan Ridgway . 2023-04-01

MORE AT Google

A perfect Saturday night dinner - delicious food, lovely cocktails and an amazing atmosphere! Very good service and nice staff!

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hdb1806 . 2023-04-01

MORE AT TripAdvisor

We had bottomless brunch today and it was amazing. The manager, Chris was the perfect host and went that little bit extra throughout. Food was fabulous. Compliments to the chef! Will be back soon! Thank you.

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I6962QEsarahp . 2023-03-31

MORE AT TripAdvisor

Dined here with friends. We had the Bottom Brunch which was delicious. Very generous portions, beautifully presented and tasted wonderful. Chris, the manager, was excellent and the atmosphere was lovely. Would highly recommend and will definitely be back.

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456katyw . 2023-03-31

MORE AT TripAdvisor

Chris and the team were absolutely wonderful yesterday when 11 of were booked in for bottomless brunch. The food was delicious and amazing value for money - there was a range of dishes to choose from and all dietary requirements were catered to with no...

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betht444 . 2023-03-26

MORE AT TripAdvisor

Great selection of cocktails and Blue Moon on draught. Very pleasant and hospitable staff.

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Paul Oakey . 2023-03-25

MORE AT Google

Great food and great service the staff were very nice and friendly👍😊 and a nice environment to spend time with family or friends

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Tommyvercetti83 . 2023-03-06

MORE AT TripAdvisor

Had high hopes for this restaurant after reviews on here. Starting with the positives: the staff were very friendly and attentive. The ambience, lighting etc was nice. Location was central. However, the food was disappointing and starters overpriced. I mean, a small dish of olives...

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GoPlaces64212210245 . 2023-03-04

MORE AT TripAdvisor

We booked an impromptu table at The Vine, after visiting a couple of times last year. The menu has since changed and is well worth the money. We took our ten year old son with us, and whilst it is clearly not a venue for...

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ChromePeacock . 2023-02-05

MORE AT TripAdvisor

Had second visit steak very bloody asked for no blood. Very small menu disappointed

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Wendy Hick . 2023-02-04

MORE AT Google

Absolutely fantastic experience, went a couple of weeks ago during the day for my wife’s birthday & it was amazing, Chris is absolutely brilliant & made the day so we went back with friends on a Saturday evening & the service & food was brilliant....

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Mark T . 2023-01-28

MORE AT TripAdvisor

We booked a table to round off our honeymoon and couldn’t fault the place at all! We were served by Chris who was extremely friendly and attentive, food was amazing and cocktails even better!! We will definitely be coming back here soon x

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Amelia . 2023-01-27

MORE AT Google

Chris provides service with a smile, amazing cocktails and amazing food 🍸

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Sophie Parker . 2023-01-25

MORE AT Google

2-4-1 cocktail night is a must! From 5-7pm you're spoilt for choice with an amazing cocktail selection and the most friendly and funny service from Chris. Boy does he make a great cocktail and ( not that it's hard ) convinced me to sample many more cocktails and food during the evening. Honestly... the vine is amazing but hands up to Chris.

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Courtney Robathan . 2023-01-25

MORE AT Google

Myself and a customer had a lovely relaxed business lunch at The Vine today. The food was absolutely first class and the service excellent. Highly recommend if you need a place to eat out in Ashby. Will definitely be returning.

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LeeAxton . 2023-01-25

MORE AT TripAdvisor

We visited on Saturday as a party of 6 to celebrate a birthday. First impression, the restaurant looked nice and inviting. The service was painfully slow we waited 1hr and 10 min for our starters. When they arrived they looks and tasted great but where...

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Adele P . 2023-01-08

MORE AT TripAdvisor

Food was good. Service was good even though they had a large party in.

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Paul Davis . 2022-12-14

MORE AT Google

We had a lovely meal , service was excellent, the best Eton Mess I have had in a long time, thank you

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Sally Kearsley . 2022-09-11

MORE AT Google

You can tell the chef cares about the produce used and has selected ingredients which taste nice on their own. Lots of love has gone into the menu! Waiting staff were accommodating and friendly. More menu options - starters, desserts, vegan - would be great,...

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oliviacoy . 2022-07-27

MORE AT TripAdvisor

I visited this very clean and quiet venue for brunch with my best friend. It was a quiet Sunday when we arrived, business gradually picked up. A lovely setting with a wonderful selection of appetizers and main course selections, well prepared and generous portions. A...

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kevincC7589ZU . 2022-07-19

MORE AT TripAdvisor

I’ve been here for cocktails at the start of a night out plenty of times but this was my first time eating here. My friend booked a table for 3 for tapas in the bar. When we arrived, our table wasn’t ready as people were...

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Aimie M . 2022-07-02

MORE AT TripAdvisor

Lovely enjoyable evening. Food was really good and the service was excellent.

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Hazel Wild . 2022-06-25

MORE AT Google

Disappointing, they need to update the website. Tapas not available and restaurant only open Friday and Saturday we were told. Food was nothing special.

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John Stundon . 2022-06-05

MORE AT Google

Very quiet but hey it was a Sunday and staff that were on were really lovely. The cocktails were amazing can highly recommend the French Martini. Food unfortunately wasn’t that great though there was a reasonable selection. My sister enjoyed her goat’s cheese salad however....

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Elmo1989_03 . 2022-05-28

MORE AT TripAdvisor

Lovely food, lovely serving staff and chilled vibe

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Theresa Smith . 2022-05-06

MORE AT Google

Booked a table the day before via the booking system in the website, very easy. Table was ready in time and the dining room was about half full at 8pm on a Saturday night. Had olives to nibble on then my partner ordered the house...

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MrsKSRatty . 2022-05-03

MORE AT TripAdvisor

Our meals were not hot, the champagne sauce was split, so it was sent back, and the spinach, which was almost with each dish, was soggy.

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Pauline Bosson . 2022-05-03

MORE AT Google

Beautiful venue and the staff are great at the vine.Unfortunately the same cannot be said for the quality of the cocktails and food.Normally the cocktails at the vine are some of the best I’ve had and the food is always great too.Recently I’m not sure...

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F4619JIdianep . 2022-05-01

MORE AT TripAdvisor

Hadn’t visited in a while so I thought I’d bring my mum for dinner and cocktails. Such lovely staff, the female manager who seated us made our visit really special. It was happy hour between 5-7 so we made sure to have plenty of drinks...

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L5390PJmichaelap . 2022-04-29

MORE AT TripAdvisor

We came for a few drinks and cocktails was great! The cocktails were really tasty, my faves were definitely the Very berry and ofc the long Island iced tea 😊 and the sofas were proper comfy too. We all had a proper laugh and the...

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S6367DKjaimet . 2022-04-28

MORE AT TripAdvisor

Visited this evening with my partner. Staff were super friendly and helpful, we worked our way through the Thursday 2 for 1 cocktail offer!! Ordered some of the small plates to try and soak up the booze, absolutely delicious especially the dirty fries! Would definitely...

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jackwZ8244MJ . 2022-04-28

MORE AT TripAdvisor

Food was delicious , service friendly

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Vicki Woodhouse . 2022-04-22

MORE AT Google

Went to this restaurant over the weekend to celebrate. It was disappointing on so many levels. The menu advertised vegetarian meatballs as a starter- what arrived was tofu in curry sauce. We waited for a while for someone to come over and there were no...

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460michaelag . 2022-03-22

MORE AT TripAdvisor

We had the cream tea, a present for our anniversary, it was lovely with lots of choices.The young lady who looked after us she was on hand to see we were alright and nothing was too much trouble, even packed the food we couldn’t eat to take home. Definitely go back.

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Maureen Busby . 2022-03-16

MORE AT Google

Decided to try this place having read the reviews. Went on Saturday which just so happened to be serving their Valentines menu. We arrived a little early and it was busy so we went into the bar to have a drink. I had a red wine which was served in a very old fashioned crystal style glass. We eventually got seated at a table which looked like an outdoor table (marble looking but made of plastic). To start we chose the Camembert to share - it arrived with slices of bell pepper, cucumbers and bread stick you buy from a supermarket and serve at kids parties. We asked for some bread which was a separate dish and expense and got triangular wedges of bread served with olive oil and balsamic and a bowl of green and black olives (stones in tact - thanks for not warning us, we almost broke our teeth) For our mains, I had the peri chicken with home made coleslaw and paprika fries. The peri sauce tasted straight out of a jar and wasn’t hot at all. The coleslaw was served in a small paper sauce pot along with another containing mayonnaise. The fries were soggy and had been peppered with paprika powder. My other half had a rack of lamb which was mostly fat and over cooked and gravy that was served after he has started his meal. We decided to give dessert a try and opted for the Baileys crème brûlée - this didn’t taste of baileys but did taste of burnt sugar however I’m not sure how they managed to burn it because most of it was still crystallised. The service was poor, forgotten drinks orders, no spoons served with dessert and given we booked the table for 7:30pm we didn’t eat for over an hour. The pub/food is trying to be something it’s not this is not sophisticated it is like the kind of food you would serve to children. Locally sourced food would suggest freshly cooked ingredients but it definitely tasted and looked like food purchased from a supermarket. I would not recommend eating here and will not eat here again.

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Mama Orangez . 2022-02-15

MORE AT Google

Decided to try this place having read the reviews. Went on Saturday which just so happened to be serving their Valentines menu. We arrived a little early and it was busy so we went into the bar to have a drink. I had a red...

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mamao2022 . 2022-02-15

MORE AT TripAdvisor

Feel so sorry for the poor waitresses here. They’re treated badly and spoken to so disrespectfully by management, which as a customer I don’t want to witness. Food was also below average and the poor service by very harassed staff means I won’t be going...

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janeratcliffe . 2022-01-19

MORE AT TripAdvisor

Not a great experience. Went wrong early doors, when ordering a glass of wine off the menu, which advertised a by the glass price, only to be told they couldn't sell us that as the till wouldn't let them. The food is compltely standard pub...

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RJ2DJ . 2021-12-18

MORE AT TripAdvisor

Visited for lunch mid week with my elderly mother and baby daughter. Only one waitress working who advised she’d been there less than a week, which became apparent through our visit as she was unable to answer basic questions and didn’t seem to have anyone...

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jupiter5650 . 2021-12-13

MORE AT TripAdvisor

Really nice breakfast, nice friendly fast service. Thanks.

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Tomas Thorley . 2021-12-12

MORE AT Google

I come here regular and i am never let down. The service is great and the food is always phenomenal and not extremely pricey like some places like this would do. Drinks were great value too I have been here on a date, family meals and bringing corporate clients and have never left feeling disappointed.

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John Whitbread . 2021-12-05

MORE AT Google

Really disappointed in the customer service, I booked a table on the online booking system for our Christmas party on Tuesday, they only had 9pm available, so I booked that slot, the following day, I had an email off them ‘Hi Unfortunatley we are unable...

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Rebecca J . 2021-11-25

MORE AT TripAdvisor

Really disappointed in the customer service, I booked a table on the online booking system for our Christmas party on Tuesday, they only had 9pm available, so I booked that slot, the following day, I had an email off them ‘Hi Unfortunatley we are unable to accommodate this booking. The system shouldnt allow bookings from 9pm onwards, Sorry again, Andy’ So I phoned them Thursday to find out what was happening, the lovely lady on the phone was very helpful and told me she could get our booking in at 6.30pm instead, she even double checked with another member off staff and took a £40 deposit. A few hours later, she phoned me to say she can’t get our booking in, she spoke to my wife as I wasn’t available. I phoned back to see what the problem was, and I got the manager, he said he couldn’t get our booking in at all that evening, so I asked what he was willing to do about it, he said all he could do was apologise, so I asked if he could offer us any discount as an apology, after a long heated conversation, he said he could offer a discount if he chose to but after I ‘demanded’ it, he didn’t want to offer any?! So he ended up putting the phone down on me?! I’m having to wait 10-14 days for a refund! Terrible customer service from management, which really surprised me, I understand mistakes happen, but twice for one booking is not acceptable. We are left without a venue for our works Christmas night out.

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Rebecca Jennings . 2021-11-25

MORE AT Google

Nice place but not much parking. Service was excellent from a friendly team. Food unfortunately didn't live up to how good it seemed from the menu.

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liane kirk . 2021-11-06

MORE AT Google

Visited the vine for a superb luxurious breakfast included complimentary Prosecco to celebrate my daughters 21st birthday. Excellent friendly service. Young lady waitress Jasmine was particularly attention to detail with great customer service skills. Many thanks. Made my daughters morning special

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sheena Woodward . 2021-11-05

MORE AT Google

A good cup of coffee in the open air.

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Liz Parle . 2021-10-10

MORE AT Google

I had a meal with friends absolutely lovely food and very friendly service...would definitely recommend

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Tharjan Manickavasagar . 2021-10-07

MORE AT Google

A beautiful room nice crystal and atmosphere. Spoilt for me by a very large television showing news events all night. I can watch the news at home do not need it on a night out

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Dawn Kay . 2021-08-18

MORE AT Google

We visited the Vine on a Sunday afternoon for afternoon tea as a small group for a family hen do. I have say the afternoon tea was a big disappointment, far too much mustard in the ham sandwiches which made them virtually inedible, salmon sandwiches...

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Trip67032017731 . 2021-08-01

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First time to the Vine last week and food was great, drink was great. I was a little uncomfortable as it was a hot evening inside, should of booked an outside table.

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Darren Gunner . 2021-07-25

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Very good attentive waiter service

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mo clark . 2021-07-23

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Lovely setting, nice staff, great drinks.

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Matthew Butlin . 2021-07-16

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Lovely staff, service and atmosphere. Food was excellent and the cocktails were honestly some of the best cocktails we've ever had!

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Hannah Doe . 2021-07-08

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Hadn’t booked but nice chap on the door offered us a table for the four of us till 7.45 as we only wanted drinks. Once seated we’re told could only order via the app Tried to download the app but was difficult due to poor...

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Woodysview . 2021-06-20

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It was a date night … And it was an average experience … average menu … food was good, but not special (bit pricy) …. Service was average, it’s the little things that where missing, attention to detail … did not feel personal … sorry...

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KevinofBleathwood . 2021-06-19

MORE AT TripAdvisor

Great food and service, amazing cocktails!

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Clare Kearney . 2021-06-12

MORE AT Google

Staff are so lovely and the vibe is amazing

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Charlotte Kennedy . 2021-06-09

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The service was amazing….. however they have a cocktail menus and no iras how to make them…… Their cosmopolitan tasted like bubble gum with very little alcohols content, as for the other cocktails we tried, they were even worse. The food…….., Not good, frozen fish cakes and burnt and hard burger buns, my partner had chicken that you could tell was cooked in a microwave as the sauce was vile. This is not the place to go for cocktails and food, total shame, all round…… sorry

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neil gibbins . 2021-06-04

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