The village tea rooms in Uttlesford

This place is busy with both takeaway and dining in. First time visit even though I’ve driven past it many times over the years. Had the salt beef bagel which was excellent. Staff are friendly and helpful. Worthy of a second visit

Nice place staff were lovely nice for a quick stop and coffee

Stopped here for a coffee whilst on a bike ride. Asked if the coffee beans were Arabica or Robusta. The pretty girl at the till shouted to her colleagues " We've got a right one 'ere "! Have not felt so embarrassed in a very long time.

Lovely setting, food was good, but the overall experience was really let down buy the attitude from the staff. I had booked this as a treat for my wife, as this was the first time of her getting out after having major surgery. As soon as we walked we noticed the rude attitude from the staff, everything seemed a huge effort and the way they spoke to us, made us feel un welcome. Even the two tables next to us picked up on the attitude and behaviour from the server. And you could hear them comment about how rude she was. I can safely say, there is no way I would go back here.

Really lovely team and location. Great food and medical advice, (I had a bad back). Thank-you!

Slow to serve us . Food was very nice . Tea cups 1 had a chip out of . Toilets were used but were very poor and dirty not very nice

Fantastic place fantastic staff and fantastic venue. Recommend to anyone for any occasions x

We dropped in on our way home about 2pm. It wasn't very busy, but it was really noisy because the acoustics were awful. We waited to be seated -at the sign which said "please wait here to be seated" and were told to just sit anywhere. So we did. The same lady brought us a menu. Then we sat there and waited for someone to take our order. And waited... We only had an hour in the car park, so I went up to the counter and asked if I could put my order in. The lady said -oh I didn't know you were there. And said she'd come over as it was easier. So we put our order in. And waited... Eventually, a really scruffy lady brought our food. We had Omlette - it was burnt on the outside but raw in the middle. Pancakes - which were so thick they were hard to cut and had un-mixed flour in the middle. Whilst the food tasted nice, we just couldn't eat raw food. We won't be going back.

Wasnt expecting us till an hour later.was there for the time we booked.stand came up with our afternoon tea.food nice ,stand filthy .had to ask to have our table to be cleaned.glasses filthy cutlery not clean.overall dirty all round needs a good clean.staff wasnt organised,didnt get offered tea or coffee which was included in the afternoon tea.would not recommend going there.couldnt get out of there quick enough.

Brought a yummy Tiffin Brownie. Which is a bit like a rocky road. Was delicious.

I came here in the autumn. I had tea and cake very nice. So I came today 11th August for lunch. Wanted elderflower water got springwater dirty class when the first drink was brought to the table. The server was carrying the classes with her fingers in the class. The elderflower drink was warm, and the class was dirty, dirty cutlery. My plate had a dried blob of brown sauce on it . The houlumi bagel was quite nice, but the rest of it was very poor.The salad was not fresh. I won't be coming back anytime soon . Great location looks nice, but don't judge a book from the cover. A waste of money live and learn.

Use to be a fidel customer.. but ..disappointed..

Fabulous food. Will be returning!

Lovely little place in a village setting, coeliac friendly too

Excellent poached eggs on toast and given a free portion of marmalade to finish off my toast. Lovely. Window seat gave pleasant view over the green.

Visited here for an afternoon tea. Staff It great, very helpful around veggie/fussy eaters. Food was fresh, tasted great and was good value for money. In a great location too!

Easily seen from road but limited parking, 1 hr at front. Open on Mondays unlike others closes 4pm. The coffee was hot and good served in a china mug and toasted teacake was tasty. Unsurprisingly at 3pm on a Monday was quiet and limited cake options so maybe unfair rating. Seating was ok. Service was friendly.

The cakes were amazing. Really good quality and range of it. Sadly, the service, the Deco, and the attention to the tables let them down. I would go back to buy cakes to take out.

Visited for brunch whilst passing through the village. The staff were friendly and clearly well-trained as the service was very smooth. The food was great, very tasty and well presented. Recommended.

Great place to meet friends for coffee lunch or afternoon tea.. Only a 15 mins drive to Stansted to ideal stop off for airport. Food always lovely especially all the home-made cakes.. Its an hours drive from mine but worth it as love the atmosphere food and staff are friendly. Only fault I have found is when you book afternoon tea which I usually do they donot come over and offer you a refil or ask of everything is okay otherwise would give it 5 stars. Parking is only an hour outside or if you are lucky enough to get a space in the car park. But usually park over by the church and walk over as no restriction. Love a window seat here!

Lovely afternoon tea for Mother's Day. Good selection of sandwiches and cakes. Fairly priced. Only improvement would be to allow us the full amount of allocated time instead of cutting it short ten minutes early and rushing us out to make way for others who are next. Will definitely be back.

Went for afternoon tea for Mother’s Day. When booking, weeks in advance, we advised them that we have one egg allergy and one vegetarian in the group. When the food arrived, neither of the dietary requirements were catered for. I asked which of the food was for the egg allergy and was told they would bring me more sandwiches, so I asked what cakes were egg free, I was then told none. I wasn’t happy to spend £24 on a cut up sandwich so I asked to speak to a manager, she said “it’s fine, you can have vegan” no apology. My sister who is vegetarian wasn’t offered vegan, so had to miss out on most of the sandwiches, etc. When we went to pay, despite the child’s afternoon tea being £11 on the menu, we were told it’s £15, because it’s Mother’s Day, and they’re going to put the price up to £15 soon anyway! My son is 3 and £15 seems excessive for the little amount of food, Half the food from the child’s afternoon tea menu was missing too. It was a special Mother’s Day for us, and to be honest, we were not made to feel special at all, quite the opposite. They were obviously very busy, and good for them, but I didn’t feel like the service was very good or our business appreciated.

We had Mothers Day Afternoon Tea, and it was very busy, obviously fully booked, which while everyone was waiting for food was noisy. The tea came with some sandwich fingers, a mini coronation chicken roll, a mini smoked salmon and cream cheese profiterole, and a mini quiche. Followed by fruit Scones with jam and butter and some mini sweet treats. Food was all very good, the service was a bit slow, understable given that everyone was booked in the same sitting. It's definitely worth coming back when it's not so busy.

Went for afternoon tea ( at lunchtime) we asked for the savory menu but were told that at the time of booking we should have asked but that was not an option at time of booking.. so unless you have a sweet tooth personally I would not bother

We had Afternoon Tea for our friends birthday and it was lovely! The food & drink was delicious & it was presented beautifully! The staff were friendly, welcoming & attentive. The whole tearoom was spotless & our event booth was beautiful! The atmosphere of the tearoom was really lovely and we very much enjoyed our time there. We’ll definitely be returning. Thank you!

Nice place clean and tidy. Good food and drinks. Friendly staff, had to wait a little before our order was taken, that was the only reason for not giving a five star for service.

Lovely food and drink at the Hatfield Heath Village tea room. The service was a little slow because of not enough staff for the amount of customers!

Nice little cafe. Only tried the bacon and sausage sandwich which was nice. Nice environment and staff was polite.

I visited the Village Tea Room today while cycling through the area and had a good experience. The food and coffee was decent. I didn't try the cakes (perhaps next time). However, the service was very friendly, and the atmosphere was very good. The staff was welcoming and attentive, and they made sure that I had everything I needed. The tea room is situated in the quaint little village of Hatfield Heath, and it boasts a super-friendly team who will ensure you feel right at home with them. The prices are reasonable for what you get, and the choice is excellent. The Village Tea Room is a great place to visit if you're looking for a cosy and welcoming atmosphere. The food and coffee are OK, but the service is very friendly, and the atmosphere is very good. The prices are reasonable, and the choice is excellent. I would recommend the Village Tea Room to anyone looking for a relaxing and enjoyable experience. I hope this review helps you.

Great choice and generous portions of dishes.

Lovely smiley waitress. Long wait for the food. My meal eggs royal was only luke warm which was a shame as very tasty

Pleasant enough for a tea and cake break. Place is quite echoey and not cosy and quaint. Tea good, mostly leaf tea not bags, staff friendly, a good range of cakes but as you might expect, not cheap. Tea for three with a cake each, about £20.

Pre-cooked afternoon tea was a great experience.

Afternoon tea as a gift, great service, great food, lovely setting

Visited at 11am for brunch on a Monday, they used to take bookings, which I think is recommend for weekends Ordered French toast, which was lovely but was missing the cream, they corrected after I mentioned it. Our table gave us a lovely view of the church on the Health, on this sunny day. Recommend a visit, I will return. Not sure if under new Management. Enjoyed my afternoon tea at The Hatfield Tearoom, very polite staff.

Good food but slow to be delivered to us. Staff service was good but let down by food delays.

Friendly and a nice village cafe

Went for afternoon tea which was lovely although dont get a choice of sandwiches but not a big problem to put me off going again. Use tea leaves in their tea pots which is lovely but tea can get a stewed towards the end. Lovely cakes and scones which are all home made! Will be going back

A lovely tea room, with great staff and an enjoyable environment.

Veggie breakfast was OK, but om the small side. Not very busy but managed to get served burnt toast, cold spinach and one person in the group didn't get their toast until it was almost finished. Would order just drinks if returning

Visited this place a few times now, food is delicious and very quick service, drinks are also good lots of variety. Atmosphere is lovely, lovely staff always quick to take your order and are very professional. Will continue to visit. Recommend to everyone!

On Friday afternoon (6th October) we used a Buyagift voucher for Afternoon Tea for Two at this delightful place in a lovely location opposite the green and church, along a small row of shops and restaurants. It was the closest tearoom listed to where we live and, although a 40 minute drive away, was well worth it. The very quick and easy booking was taken over the phone the previous afternoon. As soon as we opened the door and stepped in, we were greeted from across the counter at the other end of the room with the brightest and most welcoming of smiles from Daisy, who turned out to be our charming, friendly, polite and attentive teenage waitress. We had a lovely leisurely afternoon enjoying the beautifully presented delicious food and drink. We highly recommend a visit and hope you’re fortunate enough to have Daisy make it even more enjoyable. Thank you!

Would never use this place after the disgusting treatment my friend and her companions received today the service if you could call it that was terrible they waited ages to be served and they didn't get their drinks, told the girl at the counter when they paid they didn't get their drinks and the service wasn't very good and when they left the girl followed them outside and abused them something awful. Management didn't care! Disgusting place.

Had the most awful experience. Firstly the service was very slow. We felt totally ignored waiting to be served as people coming in after us were being served straight away. We did ask to be served as we had waited for about 40 mins. We didnt have much time as we had an appt to be somewhere. The food arrived without our drinks. Kept looking back to catch waitress to ask for drinks, but she was either talking behind the counter or serving tables. lt didn't look very busy. Went to pay our bill and explained we didnt receive our drinks. No apology, only being told that the young girl had only been there for a week and was a very good worker. Just paid bill and walked away. Girl came chasing after us accusing us of whispering about her, which we wasn't. Proceeded to follower us outside and was very abusive and swearing. She leaned forward and had her face in my husbands face and swearing at him. It got very heated. Not once did the manager/owner come out and see what was going on. She went back in the shop shouting at us to not come back. Not to worry we wont be. one lady was sitting in there waiting for her friend, came out and said she won't be going back there either.

Tea rooms were very good, nice setting and staff very helpful

Went for an afternoon tea curtesy of our daughter via a voucher. Celebrating our 30th Wedding Anniversary. It was difficult to park with restrictions so we were late. The waitresses were fairly friendly to begin with, then warmed up a bit later on. Our afternoon tea was freshly made and there was a good variety of sandwich fillings and cake. I had to order extra tea after our coffee as we were forgotten about when there was another busy spell. Felt we had to rush it as we were only allowed to park for an hour as the free car park was full up. Its a shame as we would've gone back.

Very good place for afternoon tea. Food is good, service is very good.

Booked afternoon tea in the private booth for a small baby shower gathering for our Mum to be who was coming from Norfolk. We booked for 1.30pm. When we arrived there was a sign on the door saying they were closing early at 2.30pm as another group had hired the entire venue for a Baby Shower/Gender Reveal. No one had called to let us know this. When we asked what was going on the lady said 'yeah sorry someone should have called you but you'll only have an hour then you'll have to leave'. In the end after a fuss and speaking to the manager, we were 'allowed' to stay for 2hrs. No discount offered as an apology, in fact, they didn't take off our £50 deposit from the bill, we had to remind them. It set a disappointing tone for the start of our celebrations. We happened to know someone from the other party who has booked the venue for exclusive use and its transpires our booking was made before theirs! Clearly they saw a better opportunity and no longer cared about our booking. Having read other reviews this is not the first time this has happened. Having said that, food and drink were all lovely (apart from the chocolate cake which was hard). A lady kindly took a picture of us all and gave us boxes to take left over cakes home. The booth itself was very pretty, with beautiful pink flowers from the wall the ceiling. It's a separate intimate space which was ideal for our event. Would I book an event here in the future? Sadly no. Would I pop in for a quick bite to eat, maybe in the future.

Such a lovely place to have Afternoon Tea! Lovely service and delicious food. Thank you very much 😊

Superb coffee and nice buns. Easy parking outside.

What a superb tea room! Well organised and friendly. Decent amount of room around each table. Latte was creamy and hot, and the cafetiere coffee was really tasty. Treat yourself to a toasted tea cake with butter, they are AMAZING! Thanks ladies, a top job. We will return (not just to visit grandads bus shelter either!)

Beautiful village tearoom. Menu was great & was spoilt for choice on the freshly made cakes. Staff & service was excellent. Lovely smiles.

I love this place , the staff are wonderful , but the acoustics are so bad , noisey even when theres only 10 people , needs some sound deadening.

We went to the tearooms to celebrate a birthday for a friend, it's a very pretty place , beautiful food great service, staff were lovely very friendly. Really enjoyed our lunch , will definitely visit again .Thankyou .

Please don’t bother going here if you’re a person of colour. They will literally turn you away and ignore you. She told me that she can only serve me drinks and no food at 2pm in the afternoon. And the said I would be able to serve as I have other customers. It probably because I’m a brown person. Please stay well away and don’t waste your money on racist businesses.

First visit here and it won't be my last. Poached eggs on toast, beautifully cooked eggs on hot buttered toast. Only a quick visit no time for cake, they looked lovely though. Next time tea and cake I think.

Visited there this afternoon, it was very good. Lovely food and such friendly staff. Thank you

Decisions, decisions!! 4 or 5 stars? I liked it but I'm always wary of overstating the quality of any place I stop at when cycling and have lunch. Most times I'm hungry enough to eat the proverbial horse, in this case it was their big breakfast, and it went down well so that's a good start. I suppose there was an even better start as the ride leader had booked a table and it was set ready for our arrival. Ordering was easy as the member of staff was armed with a tablet and despite my wishing to substitute items things went smoothly so food and drinks arrived quickly. That's it, thus is a nice place with charming and efficient service so what more is there to say. If you're around the area do try it.

Went for afternoon tea which was lovely although dont get a choice of sandwiches but not a big problem to put me off going again. Use tea leaves in their tea pots which is lovely but tea can get a stewed towards the end. Lovely cakes and scones which are all home made! Will be going back

Lovely! Excellent service and produce.

Very nice place for a quick lunch or afternoon tea and cake

A very nice tea room that serves lovely cakes and desserts - afternoon tea is also nice. The ambience is very light and welcoming. There is a car park a short walk away. My only gripe - we had a table booked for afternoon tea for mother's day, and had to queue outside to wait for our table, I do understand space is limited, but not great when you're with someone with disabilities who can't stand for long. You're also limited to 2 hours seating, which is usually enough, but personally, when you want to relax and enjoy your tea, I don't like feeling rushed. Otherwise, a nice place to visit.

Nice experience with good friends. Lovely food and service. X

Worst breakfast I’ve had , went by the good reviews which were not accurate, everything was Luke warm and the hash browns weren’t cooked. Very disappointing. The place is run by young girls

Had a morning breakfast at the start of our road trip, very nice

Homemade cake was great, nice chilled atmosphere.

Popped in on a whim,would use the place again.great coffee and luvvly cakes.

Went for afternoon tea with my mum and daughter food was lovely service was good free flowing tea and coffee would definitely go again

I only met my daughter for breakfast but it qas really nice ,the ladies were really nice and absolutely nothing to complain about only praise

Can't comment on it really it was closed when we arrived but looks really nice and does an all day breakfast yum yum lol

A very nice afternoon tea, the pots of tea were especially good Parking a pig but otherwise fully recommended, it was lunchtime and rammed still at 2pm when our booking took effect...good for them

Had a lovely afternoon Tea to celebrate my sister's 50th birthday. In the private area which was lovely and still part of the tea room. Great atmosphere and great food and cake attentive staff. Thanks

VERY SLOW SERVICE After 1 hr we hadn't even ordered our drinks. When drinks did come after 2 dirty cups changed & milk jug dirty with brown marks all around the rim. Ugh!! We had jacket potatoes which was quite nice & waitress nice too. But so slow. Spent over 2 hrs in there, most of time waiting for drinks & food. Won't rush back I'm afraid. Very disorganised.

Had a lovely afternoon tea. Good choice of sandwiches and cakes, extra tea provided when asked at no extra charge. Very friendly.

Food is good, when it arrives. Service is decidedly lacklustre and a little unprofessional. The young girls serving need to be a little more attentive and responsive. We waited 20 minutes to asked if we were ready to order, even though we tried to gesture to them several times. It was also too cold in the restaurant when the temperature outside was barely above freezing. We had to eat with our coats on. Please turn the heating on!

Tea rooms staff are lovely really friendly, Unfortunately our meal was awful, it's really changed and not for the better.

Really lovely place we found accidentally when visiting a relative. Amazing food and coffee and cake! Lovely friendly staff and fast service. Highly recommended

Very nice surrounding friendly staff good food.

Stopped there for a breakfast it was very good as was the service will definitely go there again

Nice tea room with a selection of tasty food and snacks.

I love the Village Tearoom. But everytime we go there, there is some issue. Today they had no oats and long delays on food. They are popular and the food I think is lovely. Haven't had it often because there's always an issue. They always seem so surprised to be busy. Why don't they plan better. They need to protect their reputation because its going down. Today all I had was a bad cup of tea. I doubt I'll be back..very disappointing to post this on my birthday

Delicious cake and really friendly service

Stopped off here on a walk with the dog, has a few outside tables in the front that can be used in fine weather. Food was good and reasonably price for the area. And the post box right outside the tea shop has a knitted hat..... well worth a picture.

Great food, great staff, and great views across the heath, really enjoyed my visit and will be back.

I was part of alarge group that had afternoon tea at The Village Tea Rooms. It was a fantastic experience, the staff were friendly and helpful, especially when dealing with a large number of people.

Great food, lovely location. They seemed rather short-staffed when I visited: they operate table service but didn't have enough people to actually get the orders, meaning most tables queued at the counter to order, which the space isn't really set up for. This made everything somewhat chaotic - hopefully that's not the case all the time and I got unlucky. Other than that, the meal I had was delicious and reasonably priced - so I still feel overall it was deserving of 5 stars - I'll definitely be back.

Great service, selection of cakes and biker friendly.

Went there after Gardners World Autunm fair. Absolutely fantastic will go again

Lovely old style tea and cake. Very enjoyable. We'll worth a visit.

Lovely village tea room Long established and professional. Plenty of cake choices and classic tea room menu. Pricing is not expensive.

Please inform the local council they MUST INCREASE THE LOCAL PARKING TO 2 HOURS. All the local Retaurants need to let people ENJOY THEIR FOOD!

I have been to The Village Tea Room several times and had some delicious food there but unfortunately we had a really negative experience there today We ordered afternoon tea for 3. I was very specific on the phone about 2 people not eating fish (I subsequently checked this with someone else in the office to make sure it wasn’t me and they heard me clearly state 2 non-fish) When we arrived we were told where to sit and they took our order. The afternoon tea platter arrived and had 4 quarters of salmon sandwiches on. I went up to the counter and said it should’ve been no fish to which they replied they thought it was 1 non-fish eater but would bring me another sandwich. This took around 10 mins to come which was fine but was shoved on the table with bad grace. The quality of the sandwiches was good, plenty of filling and tasty, albeit quite small portions. The amount of jam and cream for the scones was insufficient for 3 people so again we went up and asked for some more cream and also a pot of tea because despite the tea being unlimited at no point did anyone come over, check we were ok, or ask if we wanted a refill. 15 minutes later no tea. We then realised that one of the cakes on the top layer was missing and there was only 2 for 3 people. We also weren’t provided with spoons for the shot glass custard item. I asked the lady for this and she brought the missing item and spoons over in incredibly bad grace. Her attitude made us feel like we were lying about the item being missing. Most of the food was nice but the amount for the price was poor value. Interestingly it wasn’t just us getting a very negative vibe from the staff or being surprised at the portion size. The people next to us were also commenting on how overpriced it was and asked if there was a refill on the stand. The response was “errm no. Order off the menu if you want more” They did which says a lot if you have paid £22 per head and are having to order more food! However, the most negative part was when we went to pay the bill. To our surprise we were charged for the extra sandwich. The reason given for this was that the 2 “extra” quarters of salmon sandwich were still eaten. Apparently it wasn’t acceptable for the fish eater to have eaten these, we should’ve left them on the plate. Hopefully they weren’t planning on serving them to the next person who ordered. At no point did they ask if we enjoyed our food which previously they have done. Our bill for 3 people was £69 which included the items pictured (plus the crustless 4 sandwich quarters they provided which are not shown) It is a shame, we are passionate about supporting local and were very pleased to have found a lovely local venue to visit regularly and use when we take clients for lunch. I fully appreciate that good quality produce costs money and I have no issue with paying that but the attitude generally coupled with the poor customer service and value for money in this case means I am unlikely to return.

Booked in advance for afternoon tea for a Hen-Do. The tea room is a pretty place, nicely decorated and we had plenty of room. Staff were extremely helpful and kind, the food was lovely. They went the extra mile to help me out with my booking and on the day - thank you so much to the team! Your hard work was much appreciated :)

Waited so long to be served, I left. Waitresses look at you and decide tidying away menus is more important. Indifferent attitude. Oh and you will need a magnify to see the very ordinary menu.

I'll be honest it's a tale of two stories. We first visited in September 2020, many months into covid, the place was nigh on empty, we were ushered out abruptly by a lady saying they couldn't accommodate my missus and me. We visited again last weekend and it was lovely, great views across the heath, scone, jam, cream and a pot of tea. Very nice

This is a Jekyll and Hyde place. Sometimes it's working well and food arrives promptly and other times, with apparently the same number of staff, you have a long wait. To be fair the food is good.

Fab little find staff friendly food very tasty.

I had the cutest tea party there. Everything was delicious and service was class.

Visited Tea Room today. Nice surroundings and good menu. Unfortunately we had to wait a very long time after sitting at a table and receiving the menu. When the waitress appeared there was no apology and our order was taken. Our drinks arrived complete with a badly chipped glass. Some time later our food was served which was ok. We sat with our dirty plates while we had another drink. Service was not good. The waitress was very abrupt and on leaving after two hours, we were still waiting for our plates to be collected.

Really lovely afternoon tea for myself and my sister including a vegetarian one for her. Delicious food and very friendly and helpful staff . Will definitely visit again .