Based on 7 opinions finded in 1 websites
Based on 7 opinions finded in 1 websites
Nº 670 in 721 in Canterbury
Opinions
My son bought chips from here and found a blade from the potato cutter at the bottom of the box. When his friends mum went to complain about this she was met with a very rude response “well it’s just part of the potato cutter” like this is a normal occurrence. They gave him £2.50 back and didn’t even replace the chips until he asked where they told him he should pay! Vile customer service this place needs shutting down.
Darc . 2024-09-21
MORE AT Google
Just found a blade in a small portion of chips, glad we saw it before we ate.
Russell Beeforth . 2024-09-21
MORE AT Google
Nice pier, plenty of little shops, bazaar style, and a couple of rides for children. Fish and chips (avoid) soggy under cooked chips with low quality fish. Ice cream was melted on purchase and not cold enough.
A N . 2024-08-12
MORE AT Google
Didn't quite like it. We could only eat chips which was fine but the woman who served us was impatient. We were the only customers at the time, ordered food then asked if we could have a look at a drink bottle because we were deciding between two drinks. We chose quickly but she grabbed the bottle forcefully and slammed it down on the counter. Immediately I felt unwelcome and uncomfortable. She kept on a smile and remained talking politely, which I appreciate but I was glad to leave. Decor was okay, price was good, chips were thin and turned into mushy chips but it was a nice portion.
Madeline McQueen . 2024-06-04
MORE AT Google
Service polite but slow, needed more staff. Chips showed promise but were only just cooked through and missing the soft on the inside crunchy on the outside goodness of chippy chips. Probably only a couple more minutes in the fryer would have made all the difference.
Mark Philip . 2023-05-29
MORE AT Google
Currently sat here stuffing our faces to the excellent food !! Nicely priced with huge portions. We was shocked how quickly our food was prepared and bought out to us. Lovely location (on the pier)
david johnson . 2022-08-23
MORE AT Google
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82 Opinions
The app failed so couldn't pay. Went up to counter waited approximately 1 min to be served. The lady informed me that the app is not working and was told I could tell her my order or use the self-service machine.i said ok I will do it here with you. She said ok have a nice day and walked away. I was confused as to why she did that. So we used a self-service. After I orderd we waited for our food we got all but 1 meal that was replaced quickly. This mcdonalds has purpose built delivery bays but the drivers use the car park that already has limited spaces
20 Opinions
Order delivery. Ordered at 18:30. Order arrived missing 1 pizza was told by driver this was on its way. 3 phone calls and 2 of which person on the end of the phone put the phone down on me, the pizza arrived....COLD... contacted customer service but as this is yet another franchise ( shocker ) they can only forward my complaint....was offered refund....as IF!!!!
80 Opinions
Wrong dippers and pizza, tried to get a refund, and then the second delivery to replace the incorrect items came with another wrong item. How do you even put pepper and onion on a plain pizza? Don't even bother.
7 Opinions
I’ve been here many a time and it is a great place to eat out, if you enjoy the idea of eating at a ASDA, I highly recommend it! As for today (29th July 2024) I had a chicken nuggets and chips meal and it was very high quality. Although 5 chicken nuggets isn’t enough for me! Overall, a great place to eat (especially if you have kids as you can usually get a kids meal for £1) and truly grateful it exists!