Thai Rice in Canterbury

The app failed so couldn't pay. Went up to counter waited approximately 1 min to be served. The lady informed me that the app is not working and was told I could tell her my order or use the self-service machine.i said ok I will do it here with you. She said ok have a nice day and walked away. I was confused as to why she did that. So we used a self-service. After I orderd we waited for our food we got all but 1 meal that was replaced quickly. This mcdonalds has purpose built delivery bays but the drivers use the car park that already has limited spaces

Order delivery. Ordered at 18:30. Order arrived missing 1 pizza was told by driver this was on its way. 3 phone calls and 2 of which person on the end of the phone put the phone down on me, the pizza arrived....COLD... contacted customer service but as this is yet another franchise ( shocker ) they can only forward my complaint....was offered refund....as IF!!!!

My son bought chips from here and found a blade from the potato cutter at the bottom of the box. When his friends mum went to complain about this she was met with a very rude response “well it’s just part of the potato cutter” like this is a normal occurrence. They gave him £2.50 back and didn’t even replace the chips until he asked where they told him he should pay! Vile customer service this place needs shutting down.

Wrong dippers and pizza, tried to get a refund, and then the second delivery to replace the incorrect items came with another wrong item. How do you even put pepper and onion on a plain pizza? Don't even bother.

I’ve been here many a time and it is a great place to eat out, if you enjoy the idea of eating at a ASDA, I highly recommend it! As for today (29th July 2024) I had a chicken nuggets and chips meal and it was very high quality. Although 5 chicken nuggets isn’t enough for me! Overall, a great place to eat (especially if you have kids as you can usually get a kids meal for £1) and truly grateful it exists!