The Vanilla Pod Coffee Bar in Newport

This is a regular stop off for me en route from work and I’ve never had a bad thing to say about the place. Great coffee, lovely food, reasonable prices and fantastic staff who really do go out of their way to ensure you’ve had a good experience. Parking can be a bit of an issue sometimes, but the site is shared with other tenants, so it’s outside of their hands.

A warm , cosy , clean feel about the place , very professional staff , excellent coffee & the food was superb & very tasty, nothing was too much of an effort, I even asked to be seated on the more comfier upright benches due to a recent back operation.

I’ve been to the Vanilla Pod lots of times and have never been disappointed. The food and the service there are second to none. The lovely lady who served us really went out of her way to make sure we enjoyed our food and had a good experience. Our breakfasts were delicious and the atmosphere was fantastic. My favourite local cafe!

Popped in on a Saturday at about 2 so kitchen was closed but cafe was open for coffee and cake. Had a lovely “bonfire” mint and chocolate cake and a really nice coffee! Staff were very friendly and the space was very nice.

A gem of a place. Off the beaten track. Located in an remote spot however that doesn’t deter patrons from making the pilgrimage to this excellent eatery such is the quality of their food. A spacious ambient cafe with seating for approximately 30 in addition to a comfortable seating area which is where we parked up. A substantial and very reasonably priced menu and we ordered two items off the breakfast menu. It was delicious and served immaculately. We followed this up with a colossal custard slice. It’s dog friendly too so we will be back with our dog for another visit. The only downfall is the lack of parking which is due to its popularity. Book in advance too as it is extremely popular and gets really busy.

Went to this fantastic place for my daughter in law's baby shower today, we had afternoon tea which was absolutely fabulous and such great value for money, will definitely return to taste more of their great food, thank you.

Most people only know of this place if they work in the area or by word of mouth!!! Hidden away, sadly with dire access to parking this cosy, wonderful place is such a treat!! A fantastic selection of soup, warm bread, sandwiches with tasty fillings, more substantial lunches and cake mmmm the cake!!!! It is quirky but in a way many places try to be and fail. Once inside you forget you're on an industrial estate, relax and enjoy the food and service!!! I love meeting old work friends here as a treat and brunch on Saturdays with my family.

This review is on behalf of kelly Watkins of Hereford massive! “Probably the best coffee I’ve had in a while, strong but smooth, perfect temperature, perfect coffee to milk ratio.” “Strong, didn’t burn the beans”

Lovely breakfast experience, food great and service. Lovely feel to the place. Visited previously for afternoon tea but haven’t been for breakfast, highly recommend

A sandwich to take away, simple no fills. They are keeping it competitive at £3 for a sandwich, drink and crisps. Keeping it competitive but at what cost ! TASTE. If you want to attract return customers to this sideline of yours then don't let yourselves down in providing a sub standard offering. There is no thought gone into what makes a tasty sandwich, just keeping it simple to make business sense for the £3 cost. I asked for a Tuna Mayo sandwich, there is no salad, or sweetcorn or maybe it bit of cucumber. I asked if I could pay extra for some sweetcorn with the Tuna mayo, the server said I don't know if we have any, told me to pick some crisps and asked what drink I want!! (I just want a nice sandwich). When she came back she handed me my sandwich and she said there's no sweetcorn. Maybe this may have been nice to have known before my purchase. So I sit here munching through a tasteless tuna mayo sandwich, the bread is too thick and the filling is bland. I've eaten at the cafe which is quite nice and no reflection at all on the takeaway sandwich that they offer. But Please, if you have any love of food, ditch your sandwich take away side line or revisit what you are doing and offer something tasty. I just wanted a simple Tuna and sweetcorn sandwich on brown, its not a lot to ask I wont be buying again, but you probably wouldn't even care anyway. Poor show!

We had a great lunch here. They had a range of great paninis and salads but the real treat is the cake. They had a great range and the coffee was great. The staff were really friendly and made you very welcome. Really glad we went

Afternoon tea. What a fab time we had, nothing was too much trouble and all dietary requirements were catered for. Loads of sandwiches and cakes and so friendly. Thank you for a great afternoon

I sent the vanilla pod a message on Facebook on my requirements for a buffet lunch the following day, they replied timely and shortly afterwards i spoke with Kelly. Nothing was too much trouble, Kelly made some suggestions for buffet items and when It arrived on time the next day it didn’t disappoint, lovely fresh thick sliced bread, sausages were delicious and the side items were still warm. Kelly also done a beautiful box of assorted brownies with strawberries, again lovely. Definitely recommend

Lovely food, prompt and friendly service, nice atmosphere. Visited several times and will definitely return. Keep up the good work!

I've just had a brilliant afternoon tea with friends. The food was of a very high standard and excellent value. It was very tasty, fresh and beautifully presented and there was plenty of variety. The staff were friendly and attentive and nothing was too much trouble for them. The tables were well spaced and there was hand gel available at the entrance and in the bathroom. I'd highly recommend The Vanilla Pod.

It's right next door, better breakfast, better drinks, and a local independent, great service too and a much better covid friendly layout

Visited recently for a coffee with my mum and a few weeks prior to that for lunch. On both occasions we found staff to be unwelcoming and bordering on rude. I appreciate we visited during COVID-19 and there are extra precautions in place but this...

I am a regular visitor of the Vanilla Pod, and spend many a happy lunchtime here, I have always enjoyed the excellent food, service and ambiance- even though I didn’t think it was possible, today I went up a level and had an afternoon tea,...

Had a fabulous veggie afternoon tea at Vanilla Pod today would definitely recommend! Been here for lunches a few times which have always been great, lovely veggie options, lovely cakes, fab atmosphere and friendly staff...so thought we’d try the afternoon tea - which was scrummy....

Had a lovely breakfast here with social distancing now in place. Nice menu, pancakes are my favourite and my husband loves the bacon sandwich or the smoked salmon. Part of the eat out to help scheme, friendly service and nice menu. Always well priced but...

Good service and food. Menu to suit all tastes. Very busy, so great atmosphere, will definitely return

It’s very busy here and for good reason. Sadly you normally have to share a table with other guests who you do not know and this is seen as normal / acceptable. It’s a shame there is no room for expansion because it’s really good...

I really enjoy coming here, with friends or with my wife. The place is very clean, the staff are very friendly and will bend backwards to ensure your visit is tailored to you, almost as if you were the only one there. The food is...

Went for a catch with friends and had a bit of lunch as well The service was really good the server was very friendly and the food was really good would go back again and have done so Well worth a visit but book a...

My daughter & son in law had their baby shower here, we put some bunches of balloons on the tables & a baby shower banner up,the room looked very nice decor is very nice. This venue was booked for a private function for approx 28...

Popped in here by chance. Had fish finger sandwiches. They were gorgeous as was the coffee. Saw lots of different dishes coming out and they all looked amazing. Brilliant food but some of the staff could do with learning some manners and people skills.

Met at the Vanilla Pod for a friends birthday. They allowed us to call in early and put balloons and flowers on the table. We had a coffee first then ordered lunch. Nobody was rushing us. All had jacket potatoes or salads. All really nicely...

Visited the Vanilla Pod for afternoon tea! It was fantastic. Lovely sandwiches, gorgeous cakes! So much food and all delicious. Great service and atmosphere. Planning our next visit already.

Lovely choice of food including vegetarian and vegan. Beer soft drinks and coffee and tea. Great to meet

I have eaten most things on the menu here and have never been disappointed. I particularly enjoy the pizza or burger and chips but also the jacket potato. There is good coffee and a selection of soft drinks. Eating in is great but the takeaway...

Tucked away just off the A48 you find this excellent coffee shop/cafe. Lunch menu is very reasonably priced and coffee is very flavoursome.

I've eaten here often and the food is fresh, tasty and value for money! From salads to afternoon tea, everything is perfect and Kelly who runs the place clearly cares about her customers. Always look forward to going back.

This place is a little gem whether you just want a coffee, something light, a lunch, or even afternoon tea. A lot of the cakes are home made and the prices are very reasonable. Kelly and her staff make you feel welcome and there is...

Always busy with a relaxed atmosphere I always enjoy visiting staff nice place clean and tidy great coffee food good once again more choice needed for vegetarians and vegans but will visit again as nice popular place to go

The food and drinks were nice but the customer service was dreadful, I felt genuinely unwelcome in the coffee shop and quite uncomfortable. During our visit the we over heard the staff talking really quite rudely about another table of guests who had just left....

Food and coffee nice but staff are rude and unhelpful, and we overhead them complaining about us, for absolutely no reason!

Kelly and her team are fab.....they are so accommodating on any dietary requirements... They have been supplying our treatment centre for few years now with buffets , patient food, consultant lunches and any open evenings we host.....always supply delicious food....and the afternoon tea is gorgeous...

I was surprised to read some of the negative reviews as i couldn't relate to their experience? It's as if they've never been in a tea shop before? The staff are incredibly friendly and the decor is comfortable in that 'chic tea-shoppe' way. You know,...

Lovely place, relaxing and peaceful, excellent menu choice and service. Very popular with local workers

Visited today tho food was nice the garden furniture is not good. Chair I sat on was damaged sharp metal sticking out. My coat caught on it and it made a hole. Notified staff who took the chair away and apologised but not even an...

The space itself is very atmospheric, however poor customer service ruins the experience. I have visited here 3 times now for lunch and I haven't been made feel welcome once at these occasions. Not a smile at the counter, and we have even been rushed...

I found this place by total accident while queuing for a bacon roll at the Greggs next door. As the queue was out of the door I decided to check out the coffee bar next door - never been in the Greggs since! The Vanilla...

Having visited 5 times over a 7 day period whilst our kitchen was being renovated and our normal cafe was closed for building work I was disappointed with the customer service. Even over several closely timed visits we never felt particularly welcome. For such a...

Nice little café that we use sometimes after the school run. Various cakes and pastries available, bacon sandwiches etc. The staff are very friendly and the place is spotless. Quick service and worth a visit.

We met my husband for lunch during his working day on the last day of the school holidays. The menu was exciting and different from the norm... my children’s eyes lit up when their ‘pod dog’ and ‘meatball and mozzarella panini arrived. They thoroughly enjoyed...

Friends had booked afternoon tea for my 60th birthday. Unfortunately I was stuck on the motorway and 25mins late, so not sure if there was a choice of teas. Lovely plates of sandwiches very fresh. Scones ready made up with jam and cream which I...

It was excellent. the food was cooked for us & was perfectly prepared. The staff were lovely & accomodating. It was easy to find & to park. However I did think it was in an unlikely place , so I guess only used mainly by...

Lovely little place for a coffee after travelling. We were staying in the near by Holiday Inn Express and walked over for a coffee. Lovely set up, reasonable prices. Nice drinks!

We have been here so many times. I can't say one bad thing about the place. Food is tasty, the decor is quaint and the staff are lovely. So thankfully we only live 5 min away. Will be coming back again very soon.

I've bee here a few times and I just love it. Good breakfast selection. Really good quality food. Staff are friendly. Nice selection of drinks too. I'd really like to try here at other meal times!

Went here in our lunch hour for work friend's birthday,, another lovely meal. I had Aberdeen Angus burger with fries, coleslaw and side salad and my friends all ha sweet chilli chicken flat bread and side salad. All absolutely delicious and quick service, staff are...

Regularly pop in here when working from an office close by. Really tasty coffee & the selection of syrups is fantastic! I highly recommend the doughnut & popcorn flavours,amazing! Until the next time....

Have eaten here a number of times and it never fails to impress. Food is always served in timely manner, always tasty and staff are always friendly. Can get a little busy at times, but you can also have food to go :)

Visited for a client meeting, nice ambience and a great espresso which was reasonably priced. Cafe was busy with a mix of people and also has some seats to sit outside.

we met up with family for a breakfast and really enjoyed it. we all had different meals. staff were very friendly and helpful. will definitely visit again.

I've popped in there a few times and eaten light lunches which were excellent value for money......clean and stylish with homemade foods and cakes to die for! Excellent venue whether you're eating on your own, with friends but have also seen they cater for parties...

Really nice place, very clean and nice atmosphere. Unfortunately this place gets very busy with workers having lunch and so you’re maybe best off reserving a table. Our food was nice and well presented, and staff friendly. Will definitely be back!

Top place, good range of food, excellent drinks and superb friendly and quick service. Was amazed given where the place is located on an industrial estate :-) Only downside is that the car park is really busy

Called in here for a quick refuelling stop, whilst out cycling with a mate. Good selection of cakes on offer, coffee was good and the venue was quite busy.Seems to be a popular destination.

Delicious, quality food, cooked to perfection and well presented at an extremely competitive price in a welcoming, cosy atmosphere with humerous signage. Our drinks and cooked breakfasts arrived quickly and the staff were all lovely. Can’t wait to return to try lunch next!

Visited on a Sunday (our first visit) and was pleasantly surprised. Nice surroundings and nice and relaxed - not too busy. They serve really great coffee. We had a sausage sandwich and scrambled eggs on toast - both were excellent. Staff were very friendly. We...

Popped in a few times for coffee and food and overall this is a nice little spot and very popular with nearby offices. The food is tasty and the cakes are also very good. Unfortunately coffee is very important to me and the coffee here...

Quality espresso and cakes to die for, in a pleasant, spacious and comfy setting with friendly staff. I had the chocolate orange cake... yumm! Will be paying them another visit soon.

On entering, we thought how nice and welcoming your coffee bar looked. We visited today at 2.45pm, and purchased two coffees and sat down expecting a relaxing hour. Unfortunately after about 20mins we were made to feel quite uncomfortable and then one of the assistants...

This place is just awesome. Wonderful staff, fantastic food and drinks, warm and welcoming atmosphere. The pizza is so tasty! We stopped here (again) on our way to our honeymoon last week, and it was just the special start to the holiday that we wanted!...

Visited here with some friends this week on their recommendation. What a fantastic place! Warm welcome; fab decor; a wide variety of delicious food; good value; such friendly service from all the staff, and nothing was too much trouble. Well done Vanilla Pod, you definitely...

Walking in to a busy restaurant is always a good sign and The Vanilla Pod did not disappoint. I ordered a toasted muffin with poached eggs, bacon and beans and it was beautiful! The poached eggs were made to perfection and the bacon was very...

Always nice coffee and good service but recently I had the breakfast burrito which was exceptional - definitely worth a try!

A colleague took me here for lunch. We both had salads which were very tasty and good sized portions. Nice range of food & drink on offer at reasonable prices. There had been a mix up with our order but as soon as we mentioned...

Lovelty atosphere and staff. Food is good and gluten free options on the trading estate by Coedkernew in Newport

A lovely welcome and a pleasant environment, but it was very cold in the coffee shop. The coffee was good and nicely presented with plenty of hot milk which we like. My partner had a bacon butty, but we did think it was very short...

This place deserves a mention. I'd never usually write about a lunch venue whilst at work. However a group of us came in, Fantastic little place. Busy, nicely decorated and friendly service! More People should be providing this sort of lunch experience. Lots of parking...

Lovely happy staff and comfortable and clean cafe. Been here many times before and yes it is always consistent. Could do with a few more gluten free cakes but that's not a complaint. Easy to park outside and conveniently located. Outside seating always lovely in...

I think it is fair to suggest this is a cafe where ladies gather for coffee and cake rather than builders for cooked breakfast. The nearest I could get to a traditional breakfast was American style pancakes with maple syrup and crispy streaky bacon. It...

Myself and my friend have visited here many times for a catch up and we were never disappointed so I could think of no better place to take her for afternoon tea for her birthday. The service was amazing and we were made to feel...

Good range of menu, fresh food, excellent service with a smile. Easy to find on maps. Worth a visit.

We visited for my partner's birthday lunch, the food was fantastic (try the pizza...so tasty and such a great portion!), the staff were friendly and welcoming, and the atmosphere was warm and comfortable. Loved the big tables. From Bristol but we will be bringing parents...

Had cake coffee and pizza all of which were awesome! Best pizza I have had in a while and such good value!!! Keep it up

Lovely place to meet friends, staff are lovely and the setting is comfortable. Caters for large groups of mums chatting, business meets and couples - food is really well presented and tasty

Lovely tasty lunch . Food fresh . Atmosphere friendly . Welsh rarebit was lush. Coffee good quality. Service was prompt and polite. Just portions could be a little larger . Cakes were yummy. Lemon drizzle cake to die for!!

My friends and I come here as often as possible for breakfast - the food is exceptional and the staff are friendly and very helpful. Cannot recommend this place enough!! I've also had lunch once, and whilst it wasn't as good as breakfast, it was...

Great place to meet and have a coffee, staff are very friendly and the food is outstanding one small problem is parking but if you wait most cars are visiting the bakery.

Beautifully, freshly prepared afternoon tea served by friendly accommodating staff. The cafe is very nicely decorated and the environment is both warm and relaxing. The food was better than expected- freshly prepared and very tasty. The suprise was that not only did we have sandwiches...

Brilliant. Really fresh food, perfect atmosphere. Even though they were very busy, service was excellent. Great coffee too. Will definitely be a returning customer

Lovely atmosphere, lovely food. All down to amazing staff 😊. Added bonus is that you can book a table.

Found the Vanilla Pod by chance whilst looking around the area and wasn't disappointed. Great food, good prices, friendly staff and a really nice place. Big comfortable sofas and chairs as well as really nice big tables. Visited with my wife and 16 year old...

I love this place! Kelly, Jack and all the staff are so helpful and efficient. The food is delicious and it has a relaxing and cosy atmosphere. the only problem is, once i'm there cappuccino in hand, curled up on the sofa, I don't want...

A Great choice in breakfast bites. I chose the pancakes in maple syrup and bacon. Something I did not get on with in US but have grown to like here. Great coffee and always served HOT. Not like some of the coffee chains.

Just popped in today for lunch. It was 1.40pm. We had panini with tuna Sweetcorn and cheddar melt. Fabulous. Service great and people very friendly.

Lovely decor, great service and lovely food! Location a bit out of day but a fabulous alternative to breakfast in a nearby hotel.

I love my visits to the pod. The decor and unique items on sale draw in the customers and the menu is great. I love the kale coleslaw which comes alongside the sandwiches and there is always a stunning cake on display on the counter....

We arrived about 30 minutes early for afternoon tea but the staff were gracious & provided us with refreshments whilst our afternoon tea was being freshly prepared. The food was fantastic with so much choice of sweet & savoury. The cakes were all homemade &...

The food was fresh and homemade, the latte delicious. The staff were very friendly. I love how the restaurant was designed. Very busy everyday I went for my latte and lunch.

A cafe on an industrial/business park is not the place you would expect to find a family run business miles away from the big corporates such as Greggs or Starbucks. Yet Vanilla Pod is an oasis, a community faculty attracting young and old. It has...

Just visited here and had an excellent cream tea, the lady here asked for our food preferences when we booked* so you get a bespoke cream tea with no waste because all your favourites are there. When we arrived the staff were so attentive and...

This is a fabulous cafe - great breakfast, awesome coffee and a lovely setting. The welcome and service are always extremely friendly. I often use this place for business meetings as well as pleasure - the location is great and there is parking.

Called in for the first time. Coffee is lovely and made to my taste. Also cake was to die for. Free WIFI also means I will be back for business meetings.

We popped in for a coffee and a bite to eat. What a lovely coffees bar and some! So relaxing and a lovely atmosphere. The staff were really nice and helpful. My daughter and I had Welsh rarebit, my husband had a panini. They all...

A lovely, well decorated and clean venue for an afternoon lunch. Service and food was excellent. I believe the venue is also hired out for evening events now. This would be a great size for a family party or small work/team event.

Stumbled on this place while on the way to Greggs. Very friendly staff, good coffee and food. Modern stylish surroundings and very clean. Will come again.