The Valley Hotel Anglesey Bar & Eatery in Isle of Anglesey

Customer facing staff is key to a pleasurable experience stay at any hotel though staff seemed to be demotivated and seemingly reflected that, in my opinion, of the general managers demeanour. Never had such a cold reception…. anywhere! Shame. Food nice enough as was accommodation. Sadly to add, my car which was parked overnight and was subjected by those who insist on wearing hoodies in the twilight hours collecting car badges by the use of screwdrivers! Not the fault of the hotel but just added to the forgettable experience. Choice is always yours!

We stayed for 3 nights as we were participating in golf competitions at nearby Holyhead golf club . We found the room to be comfortable and very clean. Lovely hot water at any time. Friendly staff We enjoyed the fresh tasty meals at breakfast and evening, would revommend this hotel. Lovely big beer garden and a car park at rear of hotel. Convenient for Trearddur bay, Holyhead and area.

Omg what a wonderful experience! We had booked to go somewhere else but they mest up our booking and was extremely rude, now im glad it happened as we came here instead and it was fantastic. The staff were so wonderful and the welcome was the warmest welcome ever. I'm so bad at catching names but we were greeted by the man on the bar who we found out was new to the establishment and had only worked there a month, the lady on the bar with glasses and the young lad that was in the restaurant. So friendly and welcoming we can't thank you enough, the food was delicious and we would definitely be booking here again. Thank you to you all again for not only being our saving grace but for just being so lovely after our horrible experience at the other place.

Visited here 14 August, when we entered we saw a member of staff in the entrance, my partner greeted her with a hello and got some sort of grunt in response. We entered the restaurant area and went to the bar to order some food and drinks. When we had ordered our drinks and grabbed some menus, we were told that we'd have to pay for the drinks before sitting at our table. I asked if we could start a tab and pay it all together, but was told that "they don't do tabs" I paid for the drinks and sat down. Shortly after, I ordered our food, which was ok but expensive for the portion size. The whole time that we were in the restaurant, 3 members of staff stood at the end of the bar, doing nothing other than talking loudly about various things from their personal lives and also had a short conversation with a local from across the room. All in all, not a pleasurable experience. Would think twice before visiting again.

Excellent service, nothing was too much trouble for the staff. Great evening meal and at breakfast the staff served my disabled mother rather than leaving her to serve herself. All staff friendly and obliging. The service was superb. Thank you to all at Valley hotel.

We visited again after 3 years & received a lovely welcome- the staff are still some of the most helpful in the area, and there is still a brilliant selection of food

Not spectacular, but okay as a stopover.

In an industrial area, tiny, dated room and no electricity in the bathroom. Lunch served but not before 7:00 a.m. If you have a ferry to take with a check-in time of 8:15 a.m. max, prefer to take it on the boat, the service here is too slow. I was served at 7:20 a.m. and ate quickly to leave at 7:40 a.m. However, I had asked the day before to have lunch at 6:50 a.m. but it was refused, so don't say that you can ask for the day before, that's not true.

Stayed for one night whilst travelling for work. Bedroom quite nice with beamed ceiling. A little bit tired round the edges but absolutely fine. Evening meal and breakfast both fantastic. Would definitely stay again if heading that way.

Went for Sunday dinner for the first time in a while. Choice of 3 different meats (mix & match) and as much different roasties, veggies and gravy as you can pile on your plate. Great value and the choice of a smaller or larger plate depending who you're with. Masses of dining space and a really good children's play area at the back for the kids to run off some energy.

No table reservation necessary, which we found very pleasant. The food and service was very good.

Handily located for the Holyhead ferry. Staff were friendly and helpful. Rooms reasonably sized and dog friendly. Matress needs replaced, very uncomfortable sleep. Food decent, although portion of fish could have been slightly more generous on seafood platter. Fairly priced food and bar was busy.

Only called in for a quick pint but the place seems clean and friendly and well priced. Will call again and get food next time because we saw the meals coming from the kitchen and each different one looked amazing. Plenty of smiles in this establishment.

We stayed for two nights, the room was very basic and compact although it had a large en suite. That didn't bother us at all but what did niggle was the mounts for the tv were broken and the tv faces down and seemed unstable. Everytime you walked around the beds the wardrobe would move and the metal hangers with click together, this wasn't good at night. However the service and staff were lovely, the beds comfy enough to be honest. Food was lovely but priced quite high, I would have expected the prices in more high end places but the food was very nice.

Delicious food and friendly service...what more do you need!

Hotel is quite nice not cheap but not extortionate either. Alcohol prices about what you would expect and a good selection. There was a very good band on the Saturday night we stayed, if a little too loud for me. There's not a great deal around in the immediate vicinity although all our needs were adequately met and I believe everyone in our group of nine motorcyclists enjoyed our short stay. Nb. Very good breakfast.

Great atmosphere, gorgeous food, friendly staff.

Made to feel welcome. Food and service was great.

Had a great evening at the masons party. Your bar staff (2 lads) were amazing. Credit to them.

Great staff. Great food. Great room. Well worth staying here.

Comfortable and very clean, spacious room. Very good menu and staff very very friendly and helpful.

Mini break trip had a meal which was really good

Great location but cold room, even after the heating turns on it never got properly warm. A bit expensive for the size and being out of season

I think I have ever met a ruder manager in my life. We arrived at 8.31 to be told the kitchen, which should close at 9.00 had already closed half an hour ago. We were then encouraged to get a takeaway and bring it into the pub to eat. The chap behind the bar then went and checked with the manager and confirmed this was ok. A girl was also behind the bar bit she didn’t say anything We came back with a takeaway and bought a drink and started eating. A female manager challenged us and told us we had been told we couldn’t eat takeaways in the pub. We explained we had asked and I were told the lady behind the bar had told the manager we had been told no and defied her. I went to speak to the lady and she said we had already gone when she came back and hadn’t told us. The manager heard this and then told me not to speak to any of her staff again as I had been rude I can honestly say I didn’t raise my voice or swear or anything. It deeply upset us both. The manager also said we had been told on the phone that the restaurant shut at 8.30 but we hadn’t spoke to anyone on the phone We were asked to finish drinks and leave never to return

Visited for a meal. Excellent selection. Good quality Excellent value

Hi we stayed with our puppy Milo Monday to Friday, we were all made to feel very welcome by staff and locals alike. Everything about our stay from the food to the room was great and the staff were very friendly and helpful, Thank you. Kevin and Elinor.

Food is always excellent and plentiful

Nice food..always great and dog friendly 👍

Excellent customer service with welcoming staff. Dog friendly. Delicious breakfast. Room was clean and comfortable. Highly recommend.

Stayed for one night. Lovely rooms, warm and comfortable. Brilliant bar and food. Very helpful and friendly staff. Most of all a breakfast to die for absolutely fantastic.

It was very busy there when I went last time and the food took 15Mins to arrive but it was quite worth it. the food was brilliant!

Dogs welcome, service friendly, food amazing and drinks reasonably priced. Nice family atmosphere

Menu had changed from previous visits ( new management) I think 🤔, I opted for the burger which I tend to do if other options are limited,must say it was nice and enjoyable however my girlfriend went for the lasagne which in all honesty looked amazing cheese topping browned nicely that's where the good bit ended sadly!! She missed the meat content whilst she blinked for a second, so for £15 it was seriously poor vfm for the same dish could have bought a slab of cathedral city for a few quid and melted it under the grill. Used to frequently visit at one time probably try and find another venue now,couldn't fault the staff they were friendly and helpful. Sorry for a poor review but that lasagne was awful !!

We love it at the VH , attentive staff and there were free mince pies at the bar , great selection of drinks and a doubles bar special for spirits , we all had a laugh , with jokes and laughter ………..off work now until the 2nd January 2024

Not stayed but had a "festive lunch" the other day, what great value and the place looks really nice as well. We will be back.

Went two nights in a row with over ten people and was spot on. Bar service was quick. Prices sensible. Took the booking for the table on email and great comms. Food quick. And tasty! Thank you.

Food is disgusting. I ordered a light bite fish and chips for lunch, the size portion was actually generous but the food was unedible. Chips were undercooked and soggy and the fish had barely any fish in it, was mostly batter and the batter was not right. Stodgy, rubbery and seemed off. Avoid this place save your money

Great lunch, really friendly, welcoming staff!

Went here for a meal with visiting family. Good food well presented and good value. Great service from bar and waiting staff, will be visiting again.

Visited here for food as ranked 3 on trip advisor

Lovely clean room friendly staff perfect location for what we needed. Would definitely stay again.

What an absolutely lovely place. I have been stopping here for many years when attending the Trac Mon Anglesey. The food was on point and so tasty and the staff are very friendly. The rooms have had a revamp it seems since I was last there and what a fantastic job they have done 👍 so modernised and welcoming.

A lovely hotel with amazing staff who are always happy to help, food is amazing and nicely priced I was on a business trip in the area and chose this hotel to stay , the rooms are ok and clean , beds are comfortable. I would recommend

Needed somewhere for a quick tea with my 2 boys 9 and 18, sat in carpark at Barbers and thought I wonder what the Valley Hotel is like? Website menu looks OK and not too pricey, food served from 12 noon, both big ticks on this occasion. Walked into empty Family Room, adjacent to a very quiet lounge - so not exactly rushed off their feet. Food ordered- kids sausage/chips/beans plus ice cream; haloumi burger, and special pie (steak and ale). And we waited ✋️ Food arrived- kids sausage had been dropped in a fryer and cremated( "it's too hard to cut") beans served in tiny paper cup microwaved to an inch of their lives: haloumi burger - the cheapest miserablest roll stuffed with cheese, side salad and chips - no garnish in/on burger - these things typically come with something- Mr 18 shovelled his side salad into the burger bun which promptly dissolved: my pie, possibly the most unappealing of them all, tough dry beef ( resembled Pedigree chum) dumped in a metal bowl with a puff pastry lid balanced on top, peas like bullets in a little paper cup - there were 28 of them 2 teaspoons (I'm sad enough to count). We did get a check back, and sad to say politely said "fine" as I really didn't know where to start. Then we sat with our unfinished plates waiting to be cleared and a child's ice cream delivered, and we sat..... eventually Mr 9 went and politely asked for it, and we sat..... no one cleared..... and it arrived and we left! £45 for that meal plus 2 cokes and a cup of tea. So sad 😔 we're local but won't be back

Great hotel loverly staff cannot fault them cleaning staff are great hard working lot they keep the hotel spotless nothing is too much for both staff and cleaning staff very helpful very polite so cheerful it's loverly to see such happy staff thankyou for such a great stay oh by the way the breakfast is delicious continual breakfast and a well selection of a fry up menu for lunch and tea is well varied

A busy hotel/pub that we visited on a Wednesday evening for birthday meal. Nice welcome but a limited menu available as this was being reviewed at the time of our visit. We both had sirloin steak which was really nice and good value. It was a large piece of meat that neither of us could finish, but had a doggy bag to take home. THE letdown, were the so called ‘rustic chips’ These did not resemble chips or indeed taste like chips. They were hard and really inedible I’m sorry to say. We told our waitress and she said they were new to the menu. It spoilt the meal for us sadly as everything else was lovely

We came here for dinner with our 2 dogs, after a very long drive from the South. Having booked a table.online from ages ago, we arrived and were shown to our table. The place appeared big and spacious, and we had ample space around our table for our dogs. We had king prawns, spicy chicken wings and chicken goujons for starters, which was great! For mains, my husband had the burger while I had a lite scampi, and they were average. Drinks were Guinness and I wanted a glass of rose wine, which was £7.75, and the waiter said it was cheaper to get a whole bottle for £15.50, so I did! Alas, it wasn't a good rose wine. Service was quick, starters were really good and tasty, and they were dog friendly eith enough space for the dogs, so that suited our needs for our first night in Anglesey.

Returned for a drink while visiting the Island. It was nice to be back staff as usual very nice look forward to going again.

I was delighted to see they do gluten free fish and chips so ordered these. The staff went out of their way to make sure if was gluten and dairy free. My partner had Malaysian curry that was also excellent as well, he also said The Valley beer was good. They even brought our dog a bowl of water which was kind. All the meals coming out of the kitchen looked good so we will be going back again this week.

Excellent service, reasonable prices fantastic food. Been coming to the valley for a number of years now, not one for writing reviews as they don’t always have a positive impact on businesses. Like reading reviews left by other customers, people take to there keyboards to quickly I can’t fault this place lovely staff, clean bar lounge and fantastic garden. Every member of staff that’s served me over the years has always been polite professional, smartly dressed. Well done to all keep up the fantastic service See you soon 🍺🍺🍻

Just a few words for thanks for the warm welcome myself and friends got at your bar yesterday. We were on our way to the boat and had half an hour to spare, seen your beautiful wee bar and decided we would stop and have a wee drink. Well what can I say, from the minute we walked in we were treated horribly the manners from your bar staff were unbelievable, to be told to ‘buy whatever drinks we wanted and take them outside because we weren’t running in and out’ for the cheek and ignorance to one girl and then to close the side door so we couldn’t enter in that way again! Absolutely shocking and disgusting behaviour…. I can safely say you would NOT receive that sort of behaviour from us Irish. I will be reporting this further make no mistake about that, good day!

Lovely place. Clean, welcoming. The staff were extremely friendly very hospitable. We sat in the garden for drinks/chips.Best pint we have had on the island and the chips were seriously the best I’ve ever had….that’s a lot of chips.

Wow I went there for a birthday lunch and the food was lovely and so much of it. It was worth the money because it was a lot of it and we said to the chef that it was very nice and we told him well done he said he has only been there for 2 months and we said welk dne to him because the food was a lot better then when we where there last

We have recently stayed over the May Bank holiday to attended a family Wedding being held in the Valley Hotel, the staff were brilliant, friendly and helpful even thought it was extremely busy, they managed the smooth running of the wedding, coping well with all difficulties a wedding can occur with everyone staying in the hotel. As we stayed for 3 nights over the weekend we were able to enjoy the food in the bar and the wedding reception, despite the bar being full on the Sunday evening due to other large events they managed to find us a table for our evening meal. Both the evening meals and breakfasts were tasty, well presented with large portions and we assumed locally product bacon and sausages. The bedrooms were small but very clean and well maintained, we had a low ceiling beam across our room (room 15) so be careful if you are tall. We would recommend the Valley Hotel to all our friend and family if they are staying on Anglesey.

so much food wrong very bad place waiters/waitresses are very nice chilled people but when food was incorrect waiters were apologising and manager refused to come out and when someone did come out he lied and told us to leave. Never again.

We had nice food here this evening, the staff were all helpful and had amazing customer service except one, the male manager.. he was so rude and was not helpful at all, everything seemed to much of a hassle to him and all of us were put off by this. Such a shame.

We rang and booked a table for 7pm. Food and drinks were ordered from the bar.. I ordered the Welsh burger, sadly the burgers were over cooked. There was a tiny bowl of coleslaw and 2 onion rings. The rustic fries were charged extra without asking…. However they were the best thing on the plate! My OH chose the Malaysian Chicken curry which was just plain chicken with poured over curry sauce. A bit underwhelming… Overall, not amazing food for £45.25. We will not recommend or return…

The Valley Hotel in Wales is a quant hotel that packs more hospitality than we have seen so far. Just one train stop from the ferry port of Holyhead. Food excellent, sleep accommodations were wonderful. Angela was very helpful!

We had a lovely stay here,CJ,Angela & Marie were fantastic so friendly and couldn’t do enough to help you.The hotel is close to all amenities.,and the foods lovely as well. We will be returning soon.

Attentive staff , behind the bar & working the tables. Plenty of choices of food , good helpings , food was great in presentation & taste. Good selection of drinks and a doubles bar special with selected spirits . We will be back Merry Christmas...

Really enjoyed our Sunday lunch yesterday, meat was tender, vegetables cooked perfectly the only criticism was that the gravy was a bit thin, and didn't "stick" to the food! The staff were lovely, tables were cleared quickly. Will definitely be back again

On the good side there's ample on site parking, friendly serving staff in the restaurant and its very dog friendly. The location is great, minutes off the A55. The cleaning lady was very friendly and made sure we were well stocked each day. There was...

We have family on Anglesey so do visit regularly and always when possible give us room 3 due to disability Stayed again last two nights, as always staff really friendly, especially CJ who accomodated us in room 3 again. Cleaning lady very friendly and welcoming....

My husband and I stayed here for one night, whilst touring North Wales. The room was ok, clean and reasonably priced for a Saturday compared to others in Anglesey. The tv was placed on a wall not facing the bed, so difficult to see without...

Booked for evening meal.Opted for Cheesy garlic ciabata as starter which arrived promptly and was nice and tasty, good portion size. Mains, we both chose gammon. The gammon was nice and well cooked and presented. This came with egg pineapple tomato mushroom onion rings peas...

Arrived at the valley and was met with lovely staff, sat me and my friends down and were given the menus, the £15.50 classic Italian meatballs seemed like a safe bet and, a bit pricey but safe. The plate arrived with sauceless meatballs a top...

Stayed room 4 Spooky. Floorboards creek. Not very nice. Stayed two nights, would have left after one night but with family. On the website it looked very good. Pictures can be deceiving. Didn’t eat here, went to the competition The Bull very good place however...

Absolutely fantastic food, I highly recommend the bbq chicken melt burger. £49 for two adult and one child meal with three drinks. Very clean The only downfall for me was the lady behind the bar, didn't seem to be a people's person. The young waiters...

Stayed one night due to catching ferry in the morning. Room was overpriced at £124 inc breakfast which we could not eat as nothing was ready except hot drinks. Room was dull, dated and you could hear everything. Noise from guests walking passed in the...

We used to come here frequently, until last year, when the food quality went off. This year the quality has been excellent. Welcome back Valley Hotel, we've missed you !

Called in after reading on Anglesey social media that this was the place to be for a good carvery. I don’t know how or what these people cook like at home, they obviously do not know what good food should taste like. I thought the...

Recently visited The Valley Hotel and opted for the carvery. The meat (which was pre sliced) looked grim and had a nasty cheap taste to it. Suffice to say, we only ate 3 or so bites from the beef and turkey meats, leaving a large...

From the moment you enter the hotel you are greeted by a member of the staff and shown to your table, another member then brings down the menus and asks for your drink orders! The hotel has a flair where everything is smoothly dealt with...

I was working in the area, and was looking for an evening meal. The hotel itself is located on the main road from Valley to Holyhead. We ordered from the cheaper menu, the food did not disappoint . I ordered gammon, egg and chips. My...

The rooms at the Valley Hotel are very good, high standard of materials and finish, comfortable beds, excellent sound insulation, scrupulously clean, and warm. Top marks. Their online booking system let them down quite seriously, as although we had confirmed a table for dinner 2...

Apart for the receptionist who was excellent, the waiting on staff were not up to standard . The menu was poor with several items listed not be available

We have been coming here for twenty years, The front of house staff were excellent, really attentive & efficient, They even had a kind word for our dog. The food has gone downhill, , everything arrived buried under a market garden`s worth of green struff,...

Good food and excellent service, 10 out of 10 for the staff, we couldn’t have asked for any more. Well worth a visit, lovely outside seating area as well

came here with some friends for food and order food didn’t get most of the food and then one male staff (tom) was every rude and was very careless of his customers

Really good, Very large portions at a very reasonable rate. Accommodated a large group of us with ease I will definitely return

We booked online earlier today and sat on the terrace outside which was gorgeous in the sunshine! The staff were lovely and it felt very Covid secure. We had two courses and drinks and found not only was the food lovely and a decent portion,...

We spent three nights here whilst touring around Anglesey, meeting up with friends and visiting RAF Valley. The hotel is nice with good sized rooms and adequate bathroom. The bed was a double and felt quite small - the room is big enough to accommodate...

Visited twice with children. Extensive menu, home cooked tasty food. Generous portions and friendly staff. Lovely outdoor beer garden/seating area and clean and airy indoor dining rooms.

Hotel room was good. Quiet and a good nights sleep and would recommend the breakfast The restaurant meal I had on the evening though was very poor. Oven chips and half a well over cooked chicken ...not good

We are new to the area and looking for a local pub that did nice food, unfortunately we didn’t find it here. The staff were polite and friendly, the pub wasn’t very busy 4.15pm. We ordered simple food, steak baguette with onions,mushrooms,soft cheese. My husband...

We were really impressed with the way they had presented the venue and lots of staff were tending the tables , Unfortunately that’s when the glory ended ,the staff are not very skilled at at their job , the kitchen staff were slow ,we waited...

Been here twice over this weekend, amazing food and amazing menu! Amazing service, Would recommend to everyone I know!

Great food lovely staff really enjoyed our meal here definitely coming again when in the area staff working really hard

After being in lockdown for so long and not being able to take a break from the kids my friends booked for us to have a meal and drinks . Firstly I was stood at reception for a while as the member of staff was...

we stayed here as a base for two night, really nice place could do with a revamp and bigger beds but was really nice warm and comfortable we had breakfast both mornings really nice and 1 evening meal that was lovely. a great place to...

Staff really lovely and polite food ok but that's it. The place looks old and tired my seat had a horrid stain on it. The place needs a revamp.

We had a fantastic meal here and we couldn’t recommend it enough for people to go and try if you haven’t already. The beef rib is to literally die for. So yummy!! The rest of our table enjoyed their food. The place is clean and...

We have eaten at this pub a few times and have never been disappointed. The choice is excellent considering the current pandemic situation and the food is cooked to perfection. We ate both nights we stayed, with my partner opting for the pie and I...

Quite a decent sized hotel, with multiple function rooms, helpful when expected to spread customers out. They were using the bar area and function rooms for food. Had a very pleasant early evening meal, promptly served by pleasant staff. The mixed starters were very acceptably,...

We went for a meal tonight at the Valley and were very impressed with the quality of the food and the service was wonderful. I can recomend the tender and tasty pork cheek.

We visited twice last weekend, on Friday & Sunday afternoons. On both occasions the staff were friendly and helpful. The first occasion we ordered steak, and both agreed it was perfect, cooked exactly as requested, and we couldn't fault it. The second visit was for...

As part of a round Holy Island/Anglesey excursion, we happened upon The Valley Hotel while looking for somewhere for an early afternoon dinner. The menu is quite extensive, which can sometimes mean "Jack of all trades & master of none", but we needn't have worried....

We arrived at the hotel by train, with it being a roughly 5 minute walk from Valley railway station. After a quick and friendly check-in, we went to our twin room which was of a good size and very clean. The bathroom had a bath...

Clean bright dining room. Order at the bar. Staff were friendly. The food was good. Tasty and hot. The dessert was a let down. Was warm on the outside and cold in the middle. Think it was rushed in the microwave. Plenty of parking spaces...

I have eaten in most pubs and restaurants on this island, I myself like to cook, but the meal I had tonight? Was absolutely outstanding! 16 slow cooked beef rib with winter slaw, corn on the cob was absolutely to die for! Hope its on...