The Vale Restaurant and Coffee House in Wigan - Phone Number, Reservations, Reviews

Excellent place to eat. Went for 60th birthday. Table all set out in part of restaurant for us . Excellent service and great atmosphere. Very child friendly. Will go again thank you Gary and team

Lovely Sunday roast, great food, brilliant service, would highly recommend.

What a lovely place we couldn't have felt more welcome! And the food and service were exemplary, thank you gary,I would highly recommend going here! We had afternoon tea here and it was lovely the soup and extra touches make this the best we've had as a group and was amazing value. The other food going past all looked/ smelled amazing. We will be back here what a find!

Great food and service. The team were so helpful and packaged up some sandwiches for our kids to go. Great coffee too 🤩

Have been here alot , it's very nice place , staff friendly an helpful , food very good to

Much better than expected. Fast friendly service. Great food.

Excellent service, great to nip out for a quick beer in the garden. Maureen provided great service. Thanks

Spotless clean ,well run , do a great breakfast

Went tonight Friday excellent food n service would definitely recommend

Brilliant Sunday lunch, nothing was too much trouble. The food was excellent, the staff attentive and location idyllic. Worth a visit.

Had the roast dinner and it was amazing. Followed by trilioaire shortcake. Service was wonderful and very friendly will be back

Lovely decor, presentation was wonderful, staff so friendly and attentive, really relaxed enjoyable meal. All 3 courses absolutely lovely

Very nice food and good service. Milkshakes are so so good and the waiters are really kind and chat to you whilst your eating

Excellent customer service, the staff go above and beyond, excellent food, lovely atmosphere. Special shout out to Maureen, always friendly, welcoming and helpful. Definitely recommend!

Nice well put together menu, All the food came out of the kitchen hot and was really tasty and well presented, better than some other more expensive restaurants.Service was top notch, definitely going back, great value meal!!

I had a lovely meal with family tonight, the host was very welcoming and the food was delicious! I would definitely recommend to go and try out the new menu! I hadn’t been to this place for a long time but will certainly be returning soon!

This restaurant is clearly managed by monkey's but staffed by genuinely committed individuals as far as I can see. If you feel the same why not post too. I am the father of an ex employee and in recent weeks have actually supplied wet stocks because the monkeys can't count. I've eaten the food and I can honestly say that they have no clue how to make this business a success. Such a shame because it's a really nice venue, apart from the neglected car park and occasional build up of outside waste. I would suggest it is avoided if you have a Wetherspoons close by. The food will be "much" cheaper and of a "higher" quality.

Went for my mum & dad's 60th, and they were so accommodating. Gary the host couldn't do enough for us and made sure it was special for my mum and dad. Would rate him ten stars if we could.

Had a lovely Sunday lunch. The 2 cocktails for £12 was fabulous. Top quality cocktails for a great price. We'll definitely be returning.

Had afternoon tea and it was lovely well worth the visit will definitely go again

We came for a double family birthday,and we all enjoyed it.The food was great and the staff went above and beyond due to my mum having poor mobility,they really looked after her.Would definitely come back and would definitely recommend it.

Stumbled across the vale when looking for somewhere to have breakfast locally. The interior was really lovely and calming and the place was nice and quiet. Although there were other customers there, the tables were nicely spread out for privacy. The service was great. The staff were attentive and friendly. The food was lovely and will definitely returning. Bonus points for being dog friendly and also giving my little dog a free sausage!

Went to the vale for a family meal in the evening at the restaurant. Food was lovely, the restaurant was spotless, they had a lovely seating area outside also. But I cannot praise the gentleman serving enough. He was working solo so taking orders, doing bar/ drinks, taking food out & clearing tables with no help, & he was so professional & friendly, he made a real fuss of my 6 year old honestly cannot praise him enough definitely 5* for him alone.

I read some good reviews of this place, so was keen to try it out. Went in a family group of 4 Sunday April 14th. Service way too slow - most places take drinks order as soon as you’re seated, but not here, we waited several minutes. I ordered the full english breakfast and asked could i have a piece of black pudding, since i didn’t want beans or grilled tomato - this was declined and i was told i’d have to pay the usual £1.25 extra for black pudding. That’s just plain wrong! I asked do we have to have our eggs poached, can we not have fried or scrambled (both of which are listed as other items on menu) - but i was told “no, with us being busy you’ll just have to have it as it comes” (this place needs minimum 3 staff waiting on the tables at weekend, but they only had 2). They offer you no choice with the toast of brown or white, they just brought white toast out for all of us. I only realised later when i got home that they hadn’t given me any mushroom either. This really rubbed salt in the wound ie so i had no mushroom, no beans, no tomato, and they refused me one lousy piece of black pudding unless i paid an extra £1.25 on top of the £10.25. Overall a poor experience, and I would not return to The Vale and most certainly would not recommend it.

Very nice bright & comfortable great coffee breakfast looks amazing will try one next week plenty of parking space but beware of the pot holes on entrance will be back👍👍👍😛😝😜🤪

Afternoon tea was absolutely gorgeous! The staff (especially Maureen) went above and beyond to support me to give my sister the bridal brunch. Would highly recommend.

Amazing breakfast, delicious, well cooked and hot. The team were very welcoming and offered great friendly service. Nice and relaxed atmosphere. As a bonus they also spoilt our dog too. We will definitely be back.

We came for my friends hen party brunch they accommodated the children who had a great time and the afternoon tea was amazing!

Thank you for hosting my bridal brunch today. Finding somewhere to suit all friends and family wasn’t easy for my sister and she found the perfect location. The afternoon tea was delicious. Thank you.

Came this morning for a breakfast and loved it! Massive portions, really reasonable prices, and could walk in easily without booking. Veggie options were clearly labelled and service was really fast. Couldn’t fault it really! Will definitely be back - so nice to see this space being used well again ❤️

If this was an MOT it would be a pass with a couple of advisories. Breakfasts were really nice as were the staff. Toilets were clean but a bit smelly. Felt they could do with a bit of bleach or air freshener. Glasses had that slight smell they get when washed in hot water but not rinsed with cold. Car park has some deep holes in it. We left a tip so it wasn't a disaster by any means . Just saying If they fixed these small details then it could be really great is the point I'm trying to make.

Went for lunch with an old school friend, relaxed atmosphere , superb service, we couldn't have asked for more. I had the club sandwich and my friend had the beef melt with delicious dipping sauce. The chunky skin-on fries were perfection and piping hot. All food was perfectly cooked and we thoroughly enjoyed our visit and will be going again.

Absolutely fantastic evening food and cocktails were amazing and great value for money. Staff are so friendly and attentive. Nothing was too much trouble - Gary and Mo especially Thank you making a special family event even more special

Visited for Mothers Day staff friendly, good food, reasonably priced and live music

dont get me wrong the food was very nice just very poor service waited 15 mins for the drinks order the starters came about 15 mins later waited an hour for the main course to arrive looked like only 2 people serving i know it was mother days but they needed more staff

Booked in advance for Mothers Day. Was required to pre order food. Once seated we were told one of the pre order starters was not available. After 35 mins the starter arrived. Following this we chased the main course on two occasions. After almost an hour since the starter we decided to leave as still no main course. 1 hour and 40 mins and no main course. Overheard others being told items they pre ordered where not available. Table service was shocking and no offer of drinks following the first order. No one taking the lead. Poor customer service. Men's toilet really horrible smell. Outside bins overflowing. Very disappointed. Nothing like when this place opened. What's changed I wonder? Left with no meal and ended up taking the mother to Mcdonalds as we were all rather hungry.

Booked in advance for Mothers Day. Was required to pre order food. Once seated we were told one of the pre order starters was not available. After 35 mins the starter arrived. Following this we chased the main course on two occasions. After almost an hour since the starter we decided to leave as still no main course. 1 hour and 40 mins and no main course. Overheard others being told items they pre ordered where not available. Table service was shocking and no offer of drinks following the first order. No one taking the lead. Poor customer service. Men's toilet really horrible smell. Outside bins overflowing. Very disappointed. Nothing like when this place opened. What's changed I wonder? Left with no meal and ended up taking the mother to Mcdonalds as we were all rather hungry.

On arrival we were greeted by a young lad who was quite abrupt. He ask our name about 5 time. When booking I made it more than clear that I am in a wheelchair. You would off though I'd just landed in a spaceship. A place was quickly dragged up in the worst spot possible. We was told just go there for now . We waited for an age for someone to take our drinks order and even longer for the food order. I must say the lad and girl looking after our table was very good and polite. Once the table near us came full it wasn't good and was people squeezing through. The same lad that greeted us whacked my wheelchair with a chair whilst carry a chair past. Not good. Then with the constant moving with worrying off being knocked and the the bang off the wheelchair I was in an awful lot off pain. The disabled toilet was disgusting and clearly not checked. Although when I mentioned this to the main front off house he soon had his rubber gloves on. It is a real shame as the food was nice but for some reason there was no music playing so no real atmosphere. Maybe if your not in a wheelchair it might be more enjoyable.

Another great breakfast at the Vale. Always accommodating when we visit. A very clean establishment and parking never a problem

Out walking with my daughters dog, Pixie, this morning. We stopped of at the Vale for a scrumptious bacon toast and a brew. We were looked after by a lovely lady called Maureen. She made sure Pixie had plenty water. The chief Dave even cooked her a sausage which she at in two minutes. Excellent service and friendly staff, will definitely be returning.

Went here for Sunday lunch with a friend. We were promptly seated and had our orders taken. Food came out quickly and was absolutely perfect, delicious and a generous portion too. Best roast we’d had for a long time! Service was very welcoming and professional. Lovely, calm atmosphere even though it was a busy Sunday. Will definitely be back again!

Just dropped in for a quick late lunch. Toasted sandwiches for me and my wife and a bowl of what were the best chips we've had in a very long time. Excellent service and very good food in a lovely environment.

Amazing breakfast with fabulous service from the lovely Maureen, have been many times and it’s always been great! Will be back again very soon

Whenever we’re going anywhere or Sunday morning we always come here for breakfast everything is excellent from greeting to ordering the quality of food a lady called Maureen is so polite pleasant and at times funny. First class all round. Thank you

This has become a regular place for me to visit with my husband , we sometimes bring our young daughter along and Maureen always goes the extra mile to make sure she is happy 😊 we are always made to feel welcome by the staff who are always happy to accommodate any needs . We enjoy the friendly atmosphere and the decor is beautiful which is always a bonus !

Once again another great visit . Got a lovely warm welcome on arrival , only came for breakfast and Would recommend the breakfast . Also Lots of other meals to choose from . Service was fantastic . All in all I will definitely keep coming back here .

We visited for a Sunday Roast. Lovely food and a nice atmosphere. Staff very friendly and good value overall. We will be back again soon l.

Excellent meal and good value. The roast dinners were excellent, staff are great and it’s nice and comfortable inside.

Great place with very friendly service. Food was amazing and everything was lovely. There was loads of selection on the menu and the deserts were to die for in particular. Would highly recommend!

We have been coming to The Vale regularly for the past year. Wonderful and very friendly staff. Lovely food and drink in lovely surroundings. Would very highly recommend.

Lovely breakfast, chilled atmosphere! Service was quick and checked up on us regularly to check all ok. Something for the baby to have with dairy allergy aswell. Thank you

It was a great visit at the vale, Pork schnitzel fantastic cheeseburger delicious defo recommend Excellent service and drinks Be back soon

Nice hot food and drink. Nice décor Nice staff. Attentive and friendly. Nice chilled atmosphere. Good value for money. Service fast and food and drink out fast. However, asked for scrambled egg instead of poached on my breakfast and chef would not do. Not sure why. I got fried egg instead but i would have preferred scrambled. But they wouldnt do it. Asked for brown toast. Got white. Not too much of an issue i ate the white . Asked for a small breakfast and to add on a grilled mushroom and this wasnt added but was charged for. Didnt really say anything as didnt wanna sound too fussy due to the egg debate. Ate all my breakfast as did my son but i definitely prefer scrambled egg and mushrooms on mine. Would come back

Lovely friendly staff. Thanks to Maureen especially, you always brighten our day. The breakfast was lovely and hot and the new menu great. Lots of options.

Very pleasant staff. Meal was presented to a high standard, very enjoyable.. modern decor.

We had the beef Sunday roast and apple crumble with custard. Everything was cooked perfectly and real quality ingredients. All the team that served us were so lovely, friendly and welcoming. Big shout out to Luke! We will be back

The food was excellent, Service was outstanding and the atmosphere was very nice. The host, Maureen was very friendly

I came to celebrate a baby shower and had the best experience! Staff were friendly and helpful. Lovely, modern and clean. Would definitely recommend

The prices have increased, when the amount of food per plate has decreased. It does not have nearly enough chips per dish and can vary massively depending on you go. The service is not the best.

Had no chicken on a monday afternoon at 12

Avoid if they have a rugby club in for food after a match. Sunday morning called in and cafe seemed normal though part sectioned off. Rugby team turned up halfway through our wait. Muddy kids, noisy adults, far too many for space allocated , doors...

We ordered 4 x steak frites. This should have been with pea shoots. No pea shoots, a few fries and 2 of the thinnest peices of what should have been 5oz Rump steak. 3 steaks flooding in garlic butter, 1 dry as anything. For £10.99...

Great food served quickly by friendly staff. well worth a visit

A lovely birthday meal for a party of 19 for the whole family ranging from 4 weeks old to 80 years old! The venue is stunning, everyone enjoyed their food, service was great they couldn’t do enough to make our evening special for my mums...

Terrible from start to finish, as soon as you walk in your are hit with a smell of dirty toilets! We was sat and told there was rugby lads coming in so they seated us away from where they would be sitting, no problem. After...

Must be under new management place is terrible to what it used to be a few months ago

Firstly the decor of this place is beautiful and plenty of parking space! Went for a Sunday roast with the family, service was fantastic seated quickly and served by friendly staff. Food was delicious served in good time, will definitely be returning! Been for breakfast...

Came in a few on Friday night for dinner, thought we’d give it a try and we were pleasantly surprised. Friendly service, lovely food, and an all round great experience. Highly recommend if you’re looking for a fine dining experience with reasonable prices.

Have eaten in the coffee shop a few times and always found it to be adequate. Went for a drink in the bar/restaurant today whilst waiting for my daughter who was at the dance school next door. As soon as we walked through the door,...

First time here , First impressions was gorgeous place ..but that soon turned into disappointment , as soon as you walked passed the mens Loos the smell hit you , was part of a large group and we had afternoon tea , was very underwhelmed, 3 plain sandwiches , frozen peti four cakes and inedible stale scones all for £18 each !! Don't think I'll be returning !!

Its a shame the service is so poor here as the food quality is very good; slow service, disinterested team.

Food was OK. Companions had the afternoon tea and it was very stale. My salad was nice. I would come again but honestly the place just stinks. The toilets are right near the entrance and the smell of them permeates to all areas. It smells like eating at festival. Real shame because the look of it is beautiful.

I have been here more than several times and always loved it However, this is the second visit since the new management took over. Customer service were friendly but rushed. However, the meal was basic. We ordered a sandwich and it was literally a sandwich...

I’ve been to the cafe a few times which is always lovely but last night was my first time at the restaurant. The food was fantastic and the staff were very friendly and welcoming especially to my little girl. We will definitely be back again soon

Great food, good quality and good price!

Good place to bring the family 👪 for gatherings/parties etc with a good bar . Service was a bit slow for the buffet ...

Went around 9:30am with friends for a breakfast. Greeted with a smile as soon as we arrived, and service was prompt, friendly and attentive from start to finish. Great variety of choice on the breakfast menu. Had the large breakfast, everything on the plate was...

First time and enjoyed it. Waiting for my son to finish college and was a great place to wait. Lovely coffee, friendly staff and a calm atmosphere.

Very disappointed with our visit. Although the staff were friendly, and we were served quickly the positives stop there. We ordered the ploughman's, and club sandwich. The 'chef' should be ashamed to call him self that I can't believe anyone would be happy to let food leave the kitchen how it did. The ploughman's arrived, with two fatty pieces of ham, 2 slices of bread, a small pork pie, a giant dish of Branston pickle, a boring salad, and finally red cheese which was rock hard, and looked like it had been sat out for a week. Ours wasn't the only ploughman's to look like this either, a group next to us had the same issues and couldn't eat it. Onto the club sandwich with chips. The toast was rock-hard, and had cold chicken slices and ham not bacon on which was also very fatty. Chips were greasy, couldn't finish. Very disappointed with the food. Won't be visiting here again.

Fantastic we only wish we lived closer fab night celebrating 🍾 with Chris xx

The food we had was fantastic and we couldn’t fault it - however while we were there, there was a group of people in who were drinking and were rowdy, turns out they were underage and they hadn’t been ID’d but had all been served...

Nice club Sandwich and salt and pepper chips will come again

The food was good and the service very friendly. Venue is really well presented.

15 of us went for a 50th birthday get together and everything was perfect! Food came quickly and every meal was spot on. We had pate, salt and pepper calamari, roast dinners, katsu curry, deserts, drinks and coffees and everything was delicious. Honestly no faults...

Had a roast dinner today , 15 of us , nothing too much trouble even with me confusing everyone , food and service was excellent. Keep up the great work , thanks 😊 😋

Went today, meals for 4. We all had the club sandwich, absolutely superb. Very friendly staff, great service and value for money. Definitely recommend.

Fantastic place, very clean and welcoming, excellent prices, lovely friendly staff, Chris and Maureen take a bow... We will definitely be returning, even if it's only to talk to Mark and see Sully 🐶 ..😊

Amazing food and wonderful staff. Restaurant is lovely. Marking atmosphere as 4* only due to how loud it was (which is to be expected) but I'm sensitive to noise and it affected my experience. Can't fault the staff, they were perfect. Whoever was working 5th Aug in the evening are awesome.

Had an amazing meal this evening with my family for a late birthday treat , Chris and the staff were lovely and the food was top notch, will definitely be back and would highly recommend 👌

Went for lunch with my husband and baby, lovely food, had the special (crispy chilli beef) meat was lovely and tender. Lovely atmosphere and staff were really helpful

Excellent food and service pea and ham soup steak and cheese sandwich with dipping gravy was excellent

Just visited here for some lunch with the wife and baby great service food was excellent I had pea and ham soup and steak and cheese sandwich with dipping gravy can’t wait to go back Nice and quiet for us with a baby Plenty of...

Had a lovely breakfast there this morning. The service was great and the food delicious. The surroundings were lovely, bright and clean. Value for money too. Will definitely return.

Excellent Service and lovely food, for our Grandsons 18th Birthday, surroundings inside make it a great venue for any occasion. 😀

Hosted a baby shower here last month and can't praise them enough. The staff made sure we were well accommodated and didn't mind that we ran late. The afternoon tea was fantastic and such good value for money. The manager (Chris I think his name was) is such a down to earth person and was so helpful and friendly as were all the staff. Would definitely recommend this place to anyone looking to host an event.

Been here a few times and always been impressed. But was less than impressed today. We were seated quickly and our order was taken quickly. And that is where the positive’s end. We were served our drinks and I had to clean the saucer on both lattes because so much had been spilled on them. We had both nearly finished our drinks and still hadn’t been served our meals. A couple who had been seated after us and ordered after us was served their meals before us. Our food came and it wasn’t great, especially the poached eggs on both breakfasts which contained scum from repeatedly using the same water to poach eggs, the white and the yolk had been separated and was inedible the avocado was bland. The black pudding and sausage were very dry. I also witnessed them bring other people’s breakfasts and had to come back and explain why there were items missing. I will not be any rush to go back, as I feel the food is over priced and no longer value for money. As a suggestion try poaching fresher eggs as they make the best poached eggs or fry your eggs as they will not be as disappointing or inedible.

Been here a few times and always been impressed. But was less than impressed today. We were seated quickly and our order was taken quickly. And that is where the positive’s end. We were served our drinks and I had to clean the saucer on...

Great value for money, delicious, and lovely staff to boot. Very large portion sizes

Really beautiful place, great food and value for money! Maureen was so lovely so amazing service too

Went to the Coffee House for lunch with friends. Excellent service, food and experience.