The Twisted Oak in Exeter

Terrible food, terrible customer services where a staff member verbally insulted a group of older people for not choosing to drink. cold food, cold staff. the staff’s responses to these reviews should be enough to tell you about the people there

We come to Exeter every year & always eat here , the food is lovely & plenty of it The staff are really friendly nothing is too much trouble . It’s Doggie friendly and they have doggie treats on the bar. The Sunday Carvery is so nice. We will be booking again for this week end .

Very disappointed today 😞. Food poor and very expensive. Friendly staff lovely pub but food to pricey for what it was..

Stopped by on a Wednesday lunchtime. Excellent menu with lots of choice. We tried the pie of the day, Turkey and tarragon and the beef lasagne - both were delicious! Will definitely return. There is easy parking & and prices are very reasonable too!

Visited here for lunch and not disappointed! Lovely location just outside Exeter. Lovely, friendly service and a super atmosphere. We had the lasagne and the Turkey and Tarragon pie. Both were excellent and good sensible portions. You can sit in the pub, in a conservatory or in the garden. Really enjoyed this little gem!

Booked for Sunday lunch while staying in the area . Lovely food and very friendly service by the lady who served us. Our table was inside but there's a lovely garden too with outdoor play bits.

Booked the private room for a surprise 60 th party .A lovely venue with very friendly and helpful staff. Would defiantly recommend .

So we attended on 19th Feb for my 40th, around 40 guests, normally with such big numbers they serve carvery or buffet, at the time we were unaware of this and provided meals from the menu The guys were happy to accommodate this and provided a fantastic service and the food was outstanding We sat in the conservatory and it was so warm and inviting Would 100% recommend to anyone Thank you twisted oak, it was an amazing evening

Excellent value for money. I had a Ham baguette it came with Chips,side salad and coleslaw £7.50. the service was good. and I enjoyed the meal. thank you

This place used to be a lovely welcoming family country pub , not any more the family has gone even though still advertised . The menu is very limited , especially for families and the hospitality is as welcoming as a fart in a spacesuit . Shame on you Twisted Oak .

Excellent food once again. Had the Xmas menu, fantastic value for your money. Food well cooked. Excellent table service and no rushing between courses.

We have been to this pub many times before but the last time was couple of years ago. We always enjoyed eating there, the food has always been very good, generous portions and always fresh tasting (with the exception of the kids pizza!) Went last night on a whim and was surprised how few people were eating there being a Saturday evening. It always used to be very busy. I began to see why this might be possible because I was left a little disappointed with the food we had. I had the small fish and chips which was indeed small, for the price. My daughter had the burger which was good. But the chips were sparse on both our plates and seemed a little...old I was shocked when they brought the garlic bread side, £3.95 for 4 small slices, that is £1 a slice! Plus it seemed heated up and not fresh! Sorry Twisted Oak, as a local I have enjoyed many a meal at your establishment but people vote with their feet even if they don't complain at the scene. We understand the struggle to make profit but no one likes to feel ripped off!

We dropped in for food prior to going to the orange elephant. Fantastic food both for us and for the kids. Lots of choice for the kids. I had the cheese burger which came with chunky chips and coleslaw. Very quick service from ordering despite being busy. The kids thoroughly enjoyed playing on the outdoor climbing frame great provision and lovely space to keep them busy.

Amazing food and service.. lovely location absolutely loved the carvery, really enjoyed our lunch and finished out visit with a drink in the garden!! Definitely be back

We visited this pub whilst on holiday from Wales. We chose it purely down to the large park area for the children but from start to finish we were given 5* service by the manager Maz (I think that’s her name) she was so accommodating to our needs and made a simple birthday meal so special. Going for meals can be particularly stressful with 3 busy children but this was not the case thanks to this lovely lady. The rest of the staff were also wonderful, we visit the area every year and will be returning.

An impromptu family lunch for 22 was an impossible task on a Sunday - but not for the twisted oak who accommodated us all with warmth and great service. Delicious carvery which ran like clockwork. Hats off to this team who seriously pulled it out the bag for us. Thank you team

Having spent over 200 for lunch with friends i was very disappointed with the attitude of one lady who gave off a real air of loathing for our table. Very low patience, no warmth and a real lack of appreciation for the business we were providing. Very rudely kicked us off the table at the end as had another booking. Which we completely understand... But it could be handled so much nicer. Poor customer service has detracted from what would otherwise be a lovely meal. Not sure if its the owner or employees . ..middle aged with glasses.... Either way, she let the team down. I watched her talking to others too and equally she was lacking in her approach. Get rid! . The younger waitresses were very polite. Food was lovely.

My wife and I were travelling from Cornwall to our home in Sussex on the A30. As we approached Exeter, the traffic ground to a halt and then remained nearly stationary for as far as the eye to see. After a while we decided we would get of the A30 and head to Exeter to find somewhere for lunch. We followed signs to a “country pub” and found ourselves at the Twisted Oak. What a great find that was. A lovely pub set in a very rural location. There is a huge car park, a large garden with children’s play equipment. The menu is extensive and there is a selection of real ales. The staff we friendly and helpful, a joy to deal with. This pub is definitely worth a visit.

We had a party of 26, yummy carvery the waitresses surprisingly remembered all our drinks everytime we ordered! Friendly and a lovely atmosphere. Thankyou so much for a fab time ❤️

We were a party of twelve and Millie and Ellie did us proud feeding us all at short notice tonight. The food was great and we had a lovely evening. We really like this pub and it has a lovely atmosphere and great food. There’s a lovely garden with a play area for kids and plenty of parking. Highly recommended

Brilliant pub to enjoy food and let your kids play.. fish and chips are excellent and great value... Staff are friendly so will definitely come back

Really enjoyed lovely baguettes. We ate outside as the weather was good.. however the rickety garden furniture was dangerous to say the least.. the outside area definitely needs upgrading

Was a lovey sunny day sat in the garden, had some cool drinks and food which was very nice. Good choice on the menu, staff were very friendly and accomodating

I visited for lunch with friends. Very disappointed from start to finish. Our meals were absolutely awful carvery was taste less no flavour and the choice of meat was of a poor quality and over cooked. The menu meals we ordered where not much better, definitely not homemade and fresh quality. Not once did the waiting staff come over and check all was okay with our meals. When drinks arrived at our table the tray was just plonked on the table and not given out. To add to this disappointing visit was while we were eating to see the kitchen team having a cigarette in the public garden before returning back to the kitchen to carry on cooking, not quite what should be expected and definitely in full view of people having meals. The children's play area needs alot of attention and maintenance and a good clean so this was not enjoyable for our little ones. The entrance is not much better needs a good clean up. Very disappointed will not be visiting again.

Had Christmas lunch. The decorations were fantastic. Christmas lunch was very good, plenty of choice. Very good staff. Thank you.

We have been visiting the Twisted Oak regularly for a long time. In our experience, it ais always excellent! Top marks for service, atmosphere, food and drinks. Pete leads a dedicated staff who give you a warm welcome whatever the occasion. We have celebrated a wide range of occasions there from our Grandsons' birthdays as a family group to our wedding anniversaries as a couple. It is very cosy in wintertime with the Christmas decorations and log burning stove. We find the menu varied and invariably yummy! We do recommend you stop by for a drink, a coffee (with tasty biscuits), a snack such as cheesy chips or a carvery on Sunday. Dog and child friendly. Great garden with play equipment.

Arrived paid £13.50 for a cold tastless carvery. Served us off beer as well. I have never had such poor quality meat and veg.. I thought Toby carvery was bad but this was so bad.. I took the meat home in a napkin and even...

Excellent Xmas Dinner. Outstanding food matched with brilliant service. Fabulous value for money. Can't recommend it highly enough. Xmas decorations done very well and beautiful to look at.

Trouble on M5 so ended up in Ide. Only place serving food on Sunday evening was the Twisted Oak. It's a Standard family eating place/pub. Average food at an average price. Pub is located next to a field with lots of wild rabbits playing in...

Have been to the twisted oak before and had enjoyed our time there. We went there on Saturday 6th August to have a nice meal out as a couple but shortly walked out. We went to the bar to order our drinks and food (because...

I ordered a steak medium rare, overcooked and horrible, mashed potato looked like it had been resusitated, the blue cheese sauce needed to man up as it was watery,. We ordered a large fish and chips and a small fish and chips, both were the...

We were given a warm welcome by the staff here upon arrival, and we looked forward to a lovely meal to mark the final evening of our holiday staying in Longdown before returning home. The waiting staff continues to be friendly and attentive, but our...

Went for Sunday lunch, great carvery plus ordinary menu also available, I had the large carvery 4 meats plus all the trimmings, my wife had scampi and chips and that came with a pile of chips and loads of peas, my dessert, crumble and custard...

I had planned a day out for my wifes birthday travelling 200 miles to Launceston and on the return journey back to Berkshire wanted to book a meal close to the A30. I saw the Twisted oak on the internet and emailed them to explain...

i always come here, staff are very welcoming and friendly! the sunday carvery is awesome best cauliflower cheese in devon! should definately visit

Just had lunch here and were so disappointed! I had the turkey and at least 2 slices were pure fat, I pointed this out to the chef who said it was skin and he couldn't help it!!! not even a sorry!! won't be back.

What a lovely little gold mine my daughter spotted. As soon as we walked in the door we recieved a great warmly welcome. Staff friendly polite and helpful. And WOW their food is superb we went back next day for carvery. Thankyou to all the...

Enjoyed a lovely meal here this evening. Tucked away but certainly worth visiting. Will definitely return before we go home from holiday. Recommend the lasagne.

Lovely location and lots of outdoor seating which at the moment still feels like a bonus. However the food was disappointing, I had the filled Yorkshire pudding and the veg was visibly on the turn. The cauliflower was starring to discolour and I had to...

As always the food was sublime, the staff incredibly friendly and helpful overall a really nice meal completely recommended this pub

Have had several meals here , the service and staff are always friendly and helpful . We some times have drinks in garden . Large gardens and play area for young children .

We have been coming here on a regular basis before lockdown, the food was very nice, our recent visit was very poor standard. I’m very saddened by this. We did mention to the manager about the issue. I hope this will be corrected before we...

I’m so sad to write this review. The twisted oak has been a favourite in my family for over 20 years; we’ve had wedding receptions and private functions here. What’s happened Twisted Oak? Our waitress was a lovely girl but she could barely walk after...

Unexpectedly found myself with no Sunday roast after a long shift at work. As it was around 4pm they had tables available so took my grandson for late lunch. They were just about to pack up the carvery but had plenty of fresh veg etc...

Visited Friday lunchtime last week, party of 4 seated in the conservatory. Menu choices were varied and reasonably priced. Our first waitress seemed a little argumentative so not a good start to our visit. We were being told off for not signing in when our...

pre booked the meal spot - well in advance, requested a table under marquee as weather not brilliant - drove all the way from Newquay on way back from short break to eat here with children as advertised paly area booking taken arrived at Twisted...

Booked a table 2 weeks prior for my birthday for on my way home from Cornwall. The pub rang me only 2 hours before booking to ensure we were still coming of which I confirmed we were. When I arrived I was told my booking...

Amazing Sunday roast . Cooked to perfection. One of the best pub roasts I’ve eaten . Will definitely come again next time I’m in Exeter .

Fantastic Fish chips and mushy peas with tartar sauce and a Victoria sponge for pudding Then a nice walk to haldon belvator and Back for a few beers Very nice pub built at the turn of the century with lots of outdoor garden I believe it was a stage coach on the road to Truro Very Friendly staff and dogs are made welcome

Didn’t need to book plenty of room had a wonderful afternoon in the beer Garden Lots of flowers 🌺 and me and my fella had a overly afternoon. Hopefully be able to go inside soon as the wind was a tad cold.

Out with my bestie Dawn and her boyfriend James Lovely meal lovely Day lovely company Hopefully see yall again next week

Lovely welcome when we arrived very helpful Food was excellent and very reasonably priced good value Ideal place to stop to break up journey to Cornwall would definitely recommend

4 generations of our family visited yesterday afternoon and had a fantastic time. The hard working team , led by Sue were helpful , attentive and efficient. All covid Safety measures were in place which was very reassuring , The team ensured our food came...

First time in a long time all the family got together , amazing from start to finish . Staff attentive and welcoming, food great and all our meals arrived together and with 20 of us is no mean feat. My mum had a wonderful time...

This was to be our first dining out experience since the easing of lockdown. Unfortunately due to the unruly and selfish behaviour of a group of around fifteen who were walking around and shouting across tables, we didn’t get as far as ordering food. We...

Nice chilled time Eating a delicious Chicken Dinner and chips in the sun with my honey Cold cider in wonderland

Good to be back in Exeter at the Oak Nothing has changed lovely afternoon in the Grounds drinking and gossiping

Early evening drinks with my Boyfriend and my Son Nice evening pint at the Twisted oak. Nice country pub away from the hustle and Bustle of the Big City yet near enough to walk from Exeter Can’t wait for idefest

Sat in the beautiful Gardens enjoying a Can Was talking to a Local And Kevin told me all about the history The oak was on the trade route to Cornwall And many things were smuggled up from Teignmouth The landlord at the time known as Slug Was married three times and the first was to a Countess from Faro in Portugal. And had Portuguese sailors driving a horse and cart Up from Dawlish to the Bridge inn as that was its former name Nice pub with lots of History

Had a delicious takeaway Currie which me and the wife enjoyed very much Nice and hot with extra chillies 🌶

Freezing cold room, staff didn't seem to know the menu, slow service, food was cold and had to be sent back, meals not worth the money: better value, service and quality in a Wetherspoons!

Welcoming Pub with a tasty lunch! We had hoped to walk in Haldon Forest but it was very crowded so we drove on until we came to the charming village of Ide. We walked around, admiring the Christmas decorations on the houses and came upon...

Lovely roast yesterday Olin very secure surroundings What Sunday’s are about Very good bar staff as well

Rounded my birthday night off with Cocktails with my man at the Oak Very nice place in the country a stones throw from Exeter

Poor service from the bar staff waited a long time for our drinks 🥤 think the barmaid/Waitress was rather rude will not return.

Bueno, apareció en esta pequeña joya (de nuevo). . . . Wow wow wow ! ! ! Está dirigido por Peter & Miladina y es un pub encantador: la comida es excelente, sabrosa y abundante. !Incluso durante el clima actual en el que nos encontramos, las cosas funcionan muy bien y MUY COVID 19 seguro. Si estás en la zona, vale la pena visitarla (también se admiten perros).Volveremos ??

Tuvimos un delicioso almuerzo aquí. La elección de la comida es fabulosa. Había mucho para elegir y la comida fue servida rápidamente por un personal amable y servicial. Los precios son muy razonables. El pub estaba muy limpio. ¡Mi perro recibió muy amablemente un poco de agua fresca! ¡Definitivamente volveremos!

La comida tardó más de una hora en salir, ya no era Hungría, así que no la disfruté mucho.También un hombre estaba fumando en la puerta y me hizo toser al respirar el humo.Bonito entorno aunque

Batter was beautiful sausages were delectable Fantastic meal once again Special thanks to the Barmaid Carly for ringing me a Taxii and helping my son with his homework Thank you will be back

Had a lovely roast just like my mamma Kathleen used to make My fella Willie also had a nice cold pint of Guinness Think we shall come here more often

Vine con mi pareja y 2 niños, restaurante vacío durante lo que debería ser un tiempo ocupado. Fish & Chips? ¿Congelado y no recién hecho, chile? Venía de un paquete y muy seco. ¿Nuggets de pollo? Hay una razón por la que Jamie Oliver consiguió prohibir los tornados de pavo: era papilla congelada.Comer fuera para ayudar también es una oportunidad para brillar, estado de la comida que ciertamente no volveré.

Went out with my partner for drinks and a bite to eat At the Twisted oak Had a jacket potato and my partner had a mixed Grill lovely night and friendly pub will call again

Had never been before but my partner had. The staff were lovely and I understand with COVID And the measures it can’t be easy. I was very disappointed with the food and beer. We ordered a AMSTEL beer and it was flat first time, then ordering a bit later the second pint again was flat.The chicken in the curry was very dry, the rice was all clumped together and cold. We paid £40 for our drinks and food and definitely don’t think it was worth anywhere near that. We will not be going there again

We have been to the twisted oak many times but never for a Sunday Roast. As usual the staff are very good, the Carvery was just exceptional, the beef was cooked to perfection. Only 1 picky thing the Swede was pulsed not mashed. Definitely will be going back

Wow wow & triple wow, we were in Devon visiting friends and decided to book a table for 2 for Sunday on our way home......The pub has just been refurbished and what a fantastic job, both inside and out. All the bar & waiting staff were friendly / attentive & professional, certainly an asset to The Twisted Oak.Lastly, but most important - the food was outstanding, cooked to perfection. We will back.Clearly COVID19 has had a dramatic effect on us all, however The Twisted Oak are definitively COVID safe in all they have done - a credit to the owners Pete & Millie.

Great food ..great service...Pete the landlord looked after us exquisitely...definitely be back very soon.

All staff were friendly and helpful. 6 of us had the Sunday carvery. All perfectly cooked and well presented. The pub has obviously had a recent make over and looks amazing. This was our first visit but not our last. Need to try the rest of the menu as other meals looked great too!

Couldn't ask for a better meal and service at these testing times. Made to feel very welcome and nothing to much trouble. Waiting and bar staff are an asset to the business. We will certainly return next time we're in the area and highly recommend a visit.

Friendly staff member was the saving grace. It was a shame management hadn’t thought about face coverings. Our server was taking our orders one feet or two away from me and didn’t have a mask or visor. . 2 of us had fish and chips - three quarters batter, one quarter fish. Burger was very dry. One enjoyed her gammon. Chicken curry ok.

Before it recently changed hands, we used to go for lunch quite regularly and loved the service and quality of the food- we went again in January and were really disappointed in the service, we went in as usual and asked if we could have a table for lunch, which we assumed meant we wanted to eat. We sat for half an hour waiting for someone to come and take our order or at least acknowledge our existence. It wasn’t busy and there were several staff around clearing tables etc. We tried to catch someone’s eye, however we were completely ignored. We left after it became obvious we were not going to be served. We won’t be repeating the experience.

Went for breakfast with my granddaughter.I havnt been here for years ,as it's always been lacking in one way or the other,however I saw it was under new management. Firstly, the staff are friendly and helpful I enquired about the play area inside , it was tidy , however the play equipment and room could do with an update , but the lady serving explained this was on the cards ,so fair enough , my Grandaughter enjoyed it anyway . I had a small fried breakfast which was adequate , and my Grandaughter had a sausage sandwich , which was fine ,my only gripe was the use of cheap thin sliced white bread , which just disintegrated on contact with the sausage and mine was overdone and a bit too crispy , that said ,it was served with a ready smile , and no I didn't complain , because the good was hot and adequate and my Grandaughter enjoyed the sausages , and for the price very cheap . Outside play equipment could also do with a revamp, but overall a good experience, hoping for improvements , so will be back.

12 family met here for a celebration. Good choice of drinks meals very good and super play area for the children. I admit due to some reviews on here I wasn’t keen but thankfully found them all untrue. We had 12 different dishes all served at same time and all delicious. Will return. Also plenty of parking spaces.

Decided to try the twisted oak as an alternative to the mainstream chains and expected generous home cooked fayre. Ordered the sausage n mash and small fish and chips. The sausage n mash was ok - nothing amazing and not a very generous portion size in comparison to the price. The fish and chips was very disappointing. The fish was the cheap frozen stuff you just wack in the oven and was awful. Worse fish I've eaten in a restaurant since moving to Devon 5 yrs ago and shocking considering we're so close to the sea. Also had the expectation of a warm, cosy pub but it was really cold. Should have stayed at home as there's 5⭐ cooking and working fire.

Visited over the last few weekends, they do one of the bests Sunday roasts just like mum’s, love the portion sizes, good variety of meats and veg, Yorkshire's are totally yummy. Think we’ll go back next weekend for more.

Booked a table for 7pm for a family meal with hungry children, didn't get served until 8pm the children's burgers had really strong cheese on which the children didn't like they had also run out of new potatoes.service was really slow and no one came round and checked every thing was ok. We gave up waiting for dessert and coffees as no one had come to clear out table after 1/2 hour of us finishing our main meal.

Booked a xmas meal for 6 people, food came out hot, nice size portions, fresh vegs. Staff very friendly and attentive. Very good evening

Qué lugar tan encantador para salir a comer. Buena comida con abundantes raciones y se sirve rápidamente. La comida siempre es sabrosa ya un precio razonable. Me encanta la sala familiar con una sala de juegos segura para que los niños jueguen con juguetes y toboganes. Significa que puede relajarse y tomarse su tiempo para comer mientras los niños pueden bajarse y jugar, no muchos lugares tienen esta instalación. El personal es amable y servicial. El lugar es limpio y ordenado, y hay mucho estacionamiento afuera. Definitivamente vale la pena una visita.

La comida y el lugar eran buenos. Pero la única dama que sirvió al Carvery fue muy lenta. La comida que salió tomó años. El asador más lento que he tenido. Es una pena, ya que la comida era buena.

Nos detuvimos aquí en nuestro camino de regreso a Cornwall después de un fin de semana en Bristol. La comida era muy buena, con muchas opciones para adultos y niños. Era lunes a mediodía, así que estaba bastante tranquilo, así que la comida salió muy rápido y estaba muy bien preparada. El servicio fue amable y el pub estaba limpio. Muy feliz, nos detuvimos aquí.

Had the steak and chips for dinner really quite a nice meal ! No room for a dessert sorry but a nice atmosphere from this olde world pub

visited yesterday for lunch ordered a lighter bite steak with the usual trimmings, when it arrived the steak was no bigger than a small burger, having cut fat off there was even less steak, it had obviously been cooked on a griddle, as burnt lines were running through it ,also mushrooms had been cooked with the steak, they were also burnt, the plate was also covered with like a charcoal film. Not an appetising looking meal @ all Won’t be returning !!!!

had a breakfast on Friday at 11am,reasonably priced at £4:50 and a mug of coffee,nice and hot plenty to eat,only glitch toast was alittle too well done for my personal taste

Popped into the twisted oak for our evening meal, friendly staff and good service. Free WiFi worked well. They looked after my son well too.

arranged this visit to meet up with family for lunch. Booked table for 12.30 and arrived on time. Had to search for someone to say we had arrived shown table and given menus. Then waited half an hour before the order was taken. Further 35 minutes before food arrived. After Main course no one came to clear table although waitress passed empty handed several times. So after another 30 minutes- off in search of someone to offer us dessert menu. Finally managed that after another 20 minutes. Noticed 1 couple sitting at table waiting to be served. They walked out as they were totally ignored.

Poppped Into the Twisted Oak at Ide over the Bank Holiday weekend, we always receive a warm welcome from the owners. We sat outside In the beer garden whilst the kids played in the play park. Very nice indeed. Relaxing atmosphere. Ample parking always a bonus.

Nice place for the family for lunch. Staff were very friendly and menu was varied. I had the fish and chips and at £10.95 a little expensive for frozen fish, chips and peas. Pet friendly and great garden for the kids

The actual setting of the pub and outside area is really nice, and the staff are lovely too.

I met with some friends for a catch up and evening meal. We received a warm welcome with super service...service with a smile . The food was reasonably priced, hot and a good quantity. VFM..value for money. Steak with chips, or potato’s, mushrooms, onion rings,peas and tomatoe for £13.95. The steak baguette was a meal and a half all for £5.95...

Just finished lunch at the Twisted Oak with 3 adults and 3 kids age 5-8. Fantastic little play area and lovely garden. Food was great value, fresh and very quick service. Thanks for a fantastic stop off point just off the A30. The staff were lovely to the kids and very friendly. We’ll be back

Very disappointed, I paid for X3 Adult X2 Meats Dinners. I’d have expected four slices of meat for the size of the joints. Tight with Yorkshire puddings which were dried and maybe cooked hours ago. I have no idea what was in the cauliflower cheese, it was congealed and tasteless. Lovely setting but we won’t be eating there again.