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OpinionsNoteGoogle5044.0

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Awful service,awful food, awful place !!! And miserable staff. Avoid this place it's disgusting!!

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Roo Thomas . 2024-11-07

MORE AT Google

The room was massively outdated. They really make it look nice on the pictures but I feel like I was living in the 1960's. I had the first room as soon as you come up the stairs. The stairs can be taken by anyone in the pub or restaurant, so as a woman travelling on her own, I was really scared and uncomfortable that someone could easily come to my room and try and get in. The bathroom had black mould on the ceiling. The carpet had black marks where there must've been water build up. Breakfast isn't served till 8:30am which is too late as I had to meet a friend for the half marathon this weekend. This room was NOT worth £80. Never again.

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Divya Mistry . 2024-10-13

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Sunday lunch buffet. Nice food but none of the dishes were labelled. Waiters could be more attentive, they just seemed to hover. Had to call them over for drinks and desert menue. Not once we're we ask if the food was OK.

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keith buckingham . 2024-10-07

MORE AT Google

Fine for 1 night, don't expect too much of it. The breakfast isn't much but it's fine. +-40 minutes walk to the center of Oxford, nice route along the Thames.

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Rosemarijn van Berk . 2024-08-22

MORE AT Google

This place is nearest from my workplace.

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Nicola Tesla . 2024-08-18

MORE AT Google

Do not book!!! Booked direct with the hotel and requested an email confirmation. 3 emails and 4 (unanswered) phone calls but no response. The hotel is badly in need of some TLC and a deep clean but the large bed was nice. We were told on the evening of our stay that there wouldn't be any breakfast as there was no chef, but they could provide sandwiches and cereal. We had no option but to agree. The following morning we went to find the promised "breakfast" but the place was empty...no staff...no guests....deserted! We called the posted "emergency" number but no reply!!! Follow up texts stated they had a "no refund" policy. Simply awful service from a very disappointing hotel.

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Michelle BELLAMY . 2024-08-17

MORE AT Google

I'm glad we only had to stay one night because it is truly a very old, broken down hotel with a bar. It was quite noisy from the bar that was right underneath our room. It was quite dirty and lots of things were broken. I'm glad we were there in summer, since the window couldn't really be closed properly.

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Helene Kristensen . 2024-08-05

MORE AT Google

Initially I felt weary of staying at this hotel, however after staying there my opinion concurred. The Indian restaurant was delicious. And staff was friendly. However the rooms could use some renovations. It’s very old and looks like things are falling apart in the room. And the water pressure in the shower is non existent. But the bed sheets and towels were clean.

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Devan Patel . 2024-07-09

MORE AT Google

Honestly disgusting food for which I payed 47 £ .....been for first time and last time .....wouldn't recommend

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flaviu panait . 2024-07-07

MORE AT Google

Every Sunday visit feels like going home. Impeccable service and staff. Sunday lunch today was excellent! Although it was very quiet and only a few diners, server Mohammed and Chef Ahmed provided the usual welcoming and friendly service. The food was perfectly cooked, using fresh ingredients bursting with a fusion of both Asian and English dishes of choice and flavours. There is also an extensive bar menu choice throughout the week too. The venue is always a spotlessly clean and organised environment, together with ample seating indoors. The garden area is always very well kept and also has additional sheltered areas, leading out to an onsite car park with adequate designated spaces for the disabled. There are often very well attended music events together with live bands throughout the month. Looking forward to seeing you all again soon 😀

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Lorraine Jackson . 2024-07-07

MORE AT Google

Halal food and not too far from Oxford City Centre by bus or car

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Aaima Ali . 2024-07-06

MORE AT Google

Lights above bathroom mirror didn't work neither did table lamp, hairdryer or shaving socket. Shower gel dispenser empty. No toilet roll holder. Shower had no pressure. Staff unfriendly, seemed happier to ignore us. Breakfast a joke. No selection of herbal teas. Hard poached eggs and cold white toast slammed on table by very surly waitress. An overall very disappointing experience.

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Simon Latimer . 2024-07-03

MORE AT Google

Quiet and comfortable. Ok place to get your head down

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Neil Taylor . 2024-06-10

MORE AT Google

Food was great, that's about all I can share that's positive about the place. It was a bit further out of the way than I realised but the taxi service was excellent.

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Jacqui Brown . 2024-05-18

MORE AT Google

Room was a disgrace. Absolutely foul, dirty, dated to the point of historic. The noise level from the below floor was absolutely horrendous. Staff were extremely rude and confrontational. Door looked as if it'd been kicked in many times previously, and the only door lock was hanging loose. Avoid avoid avoid!!

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Gemma Elkin . 2024-04-25

MORE AT Google

Wallpaper hanging off and put back on by tape Heater not working Shower was awful Kept awake by people shouting and loud loud music coming from downstairs Cobwebs everywhere with multiple spiders Felt moist and horrible In the room of which I am now ill. We paid for dinner prior to stay and then got charged for dinner again saying the offer only applied to one person when it didn't and they offered us a free meal of which we already paid for. Poor customer service, management didn't want to know or do anything to satisfy our needs. Communication between hotel staff was abysmal So unorganised I've seen better conditions on I'm a celebrity get me out of here!

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Michael Golder . 2024-02-18

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