Based on 231 opinions finded in 1 websites
Based on 231 opinions finded in 1 websites
Nº 229 in 303 in Uttlesford
Nº 57 of 67 British in Uttlesford
Opinions
Arrived with our three grandchildren, all very hungry after cinema to find no pizza or ham on menu. No reason given. We were told this by a surly bar lady after selecting our chosen dishes. Unhelpful staff and shabby surroundings. Needles to say we left. McDonald’s much better!
peddr0 . 2024-10-30
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These guys kept us fed and watered while we were in town rehearsing... If we needed feeding, whatever time of day, there was no problem. Staff are very kind and good craic.... Thanks to all
Gav Gray . 2024-03-29
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Excellent value and perfectly good customer service. The pizza in particular is exceptional, given how much it costs. I'd highly recommend.
Dylan . 2024-02-11
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Very impressed with the high standard of the Christmas Dinner. Quite delicious. Quick and friendly service too. Beer excellent. My wife and I have noticed an improvement of late in The Tem. This is since the new manager took over. A promissing start indeed. I understand as a real ale fan, how difficult it is to provide 4 guest ales when the volume of sales dont justify it. Still the Abbot and even the Ruddles are usually nice and clear and taste as they should. Deffinitely good value and based on this visit a five star review is justified. Well done the team at the Tem!
Martin F . 2023-11-30
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Food was excellent, steak cooked to medium well, heatwave burger tasted like KFC. Both meals were hot and lovely. There was staff everywhere we kept seeing different ones appearing and all cleaning, serving and asking how customers were. One staff member Mark was like a machine he works incredibly hard. Its very clean and we eat in several wetherspoons and I have never seen staff members cleaning menus and these guys did them all. Will most definitely recommend and return.
Daniel H . 2023-09-30
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Terrible experience, place is full of drugs, even the manager ASHLEY is a COKE head. Taking drugs while working.
Edd O . 2023-08-21
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This is the second time we have visited and have walked out dissatisfied. A couple of months ago, had a long wait only to receive cold chicken. Had to request a refund and left having not eaten. Visited again today. Extremely understaffed as usual. Wait times of 35 minutes for food to arrive. Customers having to wipe down own tables, requesting cloth and spray from behind bar. When food did arrive, we still hadn't received our drinks! It didnt even appear busy! Won't be returning...
MrsStopathome123 . 2023-06-18
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Food was satisfactory, came quickly and was at a great price. Loved the refillable coffee, was a great add on. Lovely bar staff, only minus factor was the waitress who brought us our food absolutely reeked and looked like she'd rolled out of bed with about 5 minutes to spare before work
Craig J . 2023-06-18
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The food was excellent as always and the steak cooked perfectly. The staff are welcoming, efficient and extremely helpful. For the price range this establíshment can't be beaten
Sylvia S . 2023-05-17
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Food and drink ordered via app. I eventually went to the bar to pick my own drinks up as I got fed up with waiting. Barman apologised explaining he was the only person working the bar. Food came out in dribs and drabs. Quality of food was below standard despite the fact it's relatively cheap. Vegan burger came out with no lettuce and a tiny side of chips, not even a full portion. Sausage and mash wasn't much bigger than a child's portion, peas were like bullet's. Generally quite untidy inside, toilets not very clean at all. Won't be returning.
Sally V . 2023-04-30
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4 of us went for Saturday lunch, we ordered a drink while we were looking at the menu and were sitting chatting when one of the staff came over and said that because the wine we originally ordered and paid for hadnt been available the wine we had was cheaper so they wanted to refund us, we said thank you for telling us but told them to either put it in the charity pot or the tips for staff. we went on to order our food which was soon with us and the same standard as always, ok we are not talking high end food but then at your dont pay high end prices at this establishment. its always tasty and of a good standard, its a great place to go for inexpensive food and drink, I have never had a problem with any WSs that I have been to. the staff were polite efficient and helpful. can recommend.
514websites . 2023-04-09
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Albeit the establishment was suffering a technical hitch. Causing unavailability of certain beverages. The Team performed superlatively. A special thank you to Jacob & Mya for their supreme efforts in making our visit enjoyable. Rectifying any issues with utmost kindness & professionalism. Kind regards Lord w
Lordmw . 2023-04-02
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Bacon missing from my breakfast … worst fried eggs I have ever seen….cold breakfast… no visit to ask if everything was ok !! Will not be back
Tiny1975 . 2023-03-30
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Rate this place as a -1 The skirting boards where disgusting when the food can out the jacket potato was so microwaved and dry even a wild animal wouldn’t have eaten it. The panini was like a rock trying to cut it. The stake & Kidney pudding was cold , gravy was so lumpy it dropped out of the pot and not poured. Peas like bullets. And the server didn’t even speak when he brought the food to our table just stood there
Youens . 2023-03-11
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i swear to god my beans tasted like someone had farted in them , and the egg was something else , very dissatisfied with my brekkie , the bacon was ham or raw and the sausages tasted like a kellogg’s cereal box , the waiters are rude and act like they don’t want to be there or us to be there , the apple juice tasted like piss from a crackheads drug test , the only good thing was the refillable coffee it was delicious😊
I1809EC893929 . 2023-03-06
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VERY basic food, do not visit for any special occasion as i visited on Tuesday 31st January but was unable to place an order for a pint as I was told by the duty0 'manager' that they were unable to serve me just one drink as they didn't have enough staff??!! I was then informed that it would be at least an hour!? Therefore I left, and visited a more welcoming local pub. I was extremely disappointed at the attitude of the 'manager' as I normally frequent this pub regularly.
davemR1282FP . 2023-02-01
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Good morning you lovely people, a lovely Wednesday evening we have here before us, the chill is in the air, but there’s no excuse, work done, feet up and prepare for what the rest of the week holds for us. Off to the tem for...
Harold W . 2023-01-04
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No we all know the Wetherspoons “experience” is ropey at best BUT… arrived to a sign that said the heating was broken, essentially keep your coats on (OK it happens). A 50 minute wait for food rendered the results in our picture. A Christmas Burger?...
thetinderadventurers . 2022-12-02
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Came to visit on bank holiday monday, and service was really slow. Our drinks took ages to come, and our meals were not brought out at the same time. One of our meals was also poorly made. However, Lauren kindly apologised for this and returned...
Kimberleyealsex . 2022-08-29
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The coffee machine area swarming with blue bottles and a smell of fish?? will not be repeating the experience
joshtobi . 2022-08-23
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Hadn’t been to this restaurant before & don’t really go to Wetherspoons so didn’t quite know what to expect. Walked into the hall entrance of restaurant no staff in sight, went to sit down, on way asked a waitress who had just brought someone’s food...
810aideane . 2022-08-09
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terrible service slow bad attitude horrible meal spoilt by under cooking of steak recooking and returning it after everyone else was finished.
deborahbR1891HI . 2022-08-03
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After visiting the Temeriria flowing a memorial service i found the staff rude and not trueful after being told we should have moved away from the bar. At no time was i personally told this message and a little disappointed after not visiting this bar...
U8570FNdand . 2022-07-21
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Staff too young and obviously not had customer service training. Especially young girl with long dark hair behind the bar with terrible attitude. 😡 Meal arrived quickly and could tell that the mixed grill had been recently prepared and just heated up. Chips on all...
brendaeW8815JV . 2022-06-21
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We went for lunch on a Tuesday. Waited 40 mins for our drinks which we had to go collect ourselves in the end from the table filled of trays and peoples drinks, own service not my idea of table service. We then waited over an...
Nomad26306867891 . 2022-06-01
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We ordered a meal on the phone and the food arrived nice and hot . However, halfway through the meal I went searching for our two drinks. I found them on a tray on the bar and took them to the table as no one...
colinb410 . 2022-05-28
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My daughter & myself visited this place on May day for lunch. We both ordered off the new menu of battered chicken breast pieces, coleslaw & sticky soy sauce with chips. We told the girl that there was food under the table, would she please...
MARYLOUESSEX . 2022-05-01
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My favourite place to go especially this specific spoons. I love their cheap coffee refills, however, the price has recently risen by 21p which does concern me. Over all tho this will not stop me from going daily because of the wonderful service and food/alcoholic...
midgeschofield . 2022-03-02
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i love this spoons. staff are friendly and quick service. one downside, the price of the coffee refills has risen by 21p. although this will not stop me from buying a coffee everyday, i'm shocked at this price rise. would recommend
liliturton1 . 2022-03-02
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As the title says. You get what you pay for. Food is cheap and with deals adding alcoholic drinks makes it cost effective, unfortunately the luke warm frozen food and dirty tables still stacked with plates, even on a quiet, slow, Monday evening tarnishes what...
CTP99 . 2021-11-15
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Disorganised, dirty tables, dirty glasses and plates everywhere. Yob behaviour and obscene language in garden. Shame as actually a nice pub. Poor young barmaids trying their best but obviously not able to control things. Needs stronger management.
dpg75 . 2021-07-08
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We were wanting a late lunch and were served by a very friendly and helpful young man with curly hair. Made our day to hear someone so cheerful. Food was great as always although the side salad could have been fresher. Amazing outside area too!
Lydia S . 2021-07-07
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Ordered our food and when it arrived the food was Luke warm our plates were hotter. Waited on extras from our order and they also arrived cold. Positive side our drinks were quick
VikingJayy . 2021-06-30
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Our lunch was surprisingly good considering the some of us where only here for the beer! I was desperate for a pint after a morning of Christmas shopping. The Old Growler bought this old growler back to life. We were forced to eat due to...
David M . 2020-12-22
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Jade is a horrible member of staff and deserves to be slapped on the bottom. Don’t be suprised when you get a poo in a glass or something of the like.
Bitchyjadebumbum . 2020-09-22
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On entry of the establishment my first impressions were disorganisation and poor communication between the staff. As someone that can is classed as a vulnerable person, i would have hoped to feel safe at the public house, however, instead I was approached with confusion and...
maggierose28 . 2020-09-21
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Dirty !!! Food ok ... service ok but rubbish left from night before tables still not wiped and cigarettes everywhere !
mumbledee . 2020-07-21
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I didn’t want to cook one morning for my family of 5, so we drove into Saffron Walden in the hope of finding somewhere we could have a slap up breakfast with good veggie options (as half the family are veggie). Some places were insanely...
robdell70 . 2020-02-20
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3 of us shared the valentines offer. Very hospital and friendly service from both the lady on the till and Gonzalo our waiter. It was busy and there were tables to be cleared but the staff were clearly doing their best The food was excellent...
Carol A . 2020-02-14
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Enjoyed a brief visit to Saffron Walden’s Wetherspoons to grab a coffee. It costs 1.35 GBP for refillable mugs. Not bad quality either! The pub is a classic ‘Spoons set-up, with plenty of seating, a reliably well-stocked bar and relaxed atmosphere. Likely to be good...
gkw09 . 2020-02-06
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Well I think this establishment needs a large delivery of cleaning equipment, the whole place is tired and grubby. Manager stood talking to friends instead of getting the place clean. When we asked a member of staff to clean our table she looked shocked and...
samkenny6668 . 2019-12-08
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Two pints of decent beer for less than a fiver - tick. Gorgeous historic building that doesn't look like your average Spoons from the outside - tick. What's not to like? My plum porter at £2.29 was one of the best beers I have had...
David M . 2019-12-02
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We were impressed by the clean tables unusual for a Wetherspoons Both chose the vegetable curry as it was a Thursday and good value with a drink The curries were lovely served on warm plates , very nice Was dubious as had read reviews but...
AngelaA761 . 2019-11-17
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We took the family and friends here for Sunday breakfast this week, Arrived at 09:00 there were a few in but not too busy we all ordered and received our food within about 20 minutes the full English and the Eggs Benedict was very good....
ianmurphy2018 . 2019-11-06
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Called in fri / sat whilst down from york.Burger and gammon on fri was quick to arrive at our table and was fine for a quick meal.Sat was very busy about 7 ish bot ordered wraps with chips and pint guiness was very good value...
M3292WYpauld . 2019-10-23
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This place has gone down hill. Called in to have a quick breakfast. Ordered beans on toast only to be told they have no bread!!! Promptly walked out and went to an independent restaurant. Member of staff thought it highly amusing that they had run...
Karenlaw4 . 2019-10-14
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Lot of bad reviews here - not our experience. Stopped in Saffron on our way to Stansted and as usual made for a Wetherspoons. Nothing wrong with our food or service and since we've got the Wetherspoons app queing and trying to remember what we...
tyketyke . 2019-09-29
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Last time I came was a while ago and I gave it 5 stars for the fish and chips, this time 2 stars for the curry. The nan and popadom were inedible; stale/soggy/chewy.
Melissa F . 2019-09-26
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Tim Martin (Wetherspoon Chairman) Tim you need to sort this place out before you have no customers left. Your food is badly prepared either over cooked or under cooked and serve by staff with no customer service skills, normall rude and have no knowledge of...
MeisBruno . 2019-09-22
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My wife and youngest daughter had the salmon salad and were ill for 48 hours following. I wrote to Weatherspoons head office within hours and I phoned the pub in the morning to report the issue. I have not had a satisfactory response and am...
Thestraffords . 2019-09-18
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Why wouldn't you go off to a local shop and get 20 loaves of bread,if you new you had none.Get some better management please in Saffron Walden. And moore staff.spend some money on your Investment.
Stocky333 . 2019-09-01
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Probably the best wetherspoon I have been to across the country so the usual good value drinks and food (I had breakfast and an evening meal there during my stay and both were of a good standard and reasonably priced as usual) what is unusual...
Steve G . 2019-08-12
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What a load of rubbish this place is. The service is sH£t , food Sh&t. Do not eat or even come here! What a load of Sh£t. The owner of this place has given full refunds weeks in a row which is a shame as...
samantha1986080 . 2019-08-04
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Popped in for a late breakfast and glad we did. Huge amount of choice, free refills on tea and coffee and food was really good, especially as the prices are so reasonable. Had the eggs royale and it was delicious.
P1996BTjax . 2019-07-22
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outside garden is lovely but the staff need to clean food away when .asking staff if they had a takeaway box they was rude and said we dont do them if you dont eat it here it will go in the bin dont think we...
Flyer547094 . 2019-07-22
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We were blow away by the value for money on offer at the Temeraire in Saffron Walden. We popped in on a sunny afternoon for drinks with our son and his family and enjoyed the sense of space offered by the large, open beer garden....
Mike B . 2019-07-22
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ted that dogs are not permitted in the garden! This was usually a great please for lunch, especially with children. My family and I recently became dog owners and we was made to feel ashamed when we were all kicked out of the garden Certainly...
chloe_kaci . 2019-07-17
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We visit on a regular basis mainly because it is great value for money. Unfortunately the place is always dirty with the tables needing a good clean. The gents toilets are in better condition than the pub and seem to get more attention. The app...
Gary C . 2019-07-10
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Thank you Mr/Mrs chef ... this food tonight has been fabulous. Better than expected - keep up the good work 🥘
vf781 . 2019-07-06
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Best beer garden ever seen in a Spoonies, but not so great with getting drinks. We originally visited during the day but the queues were too long to order drinks, we attempted again in the evening and a slightly less queue but one of the...
Elaine20042015 . 2019-06-30
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Having eaten here several times before, and had good food and service, we tried to book a table as we had done before and were told that they don’t take bookings any more. As we meet our family in Saffron Walden, (as we all live...
_andygraver . 2019-06-30
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A family visit to Saffron Walden and ended up in this Weatherspoons for lunch. The venue is a large old house but is a much as you would expect from this chain. Good value for money but food only average, the service was good.
peterwkeep . 2019-06-30
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My initial stop was for a quick lunch with friends and a catch up over a small meal and- thinking that just like other pubs- this would be acceptable we decided to stop at what seems to be a good, affordable option. We meet up and went in and considering we were new there it was confusing considering that there were no instructions on what to do, so we stood there awkwardly not knowing what we do until a nice customer told us.
AlexTchaik . 2019-06-19
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The service was good, the place was busy and the tables were often cleaned - what else could you possibly want? huge garden at the back (with an enormous undercover area) and a great security team when we popped in on Friday who were watching...
dooleymommy . 2019-06-19
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The Tem is such a frustrating venue; great beer, often good value, occasionally good quality food. On a good night the Tem can be a real winner; unfortunately, choosing the good night is a lottery. It’s a shame because the place does some things well,...
AndyMcGonegal . 2019-06-19
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Stopped for Lunch on a long journey with Children. Food was excellent and the service was great and staff very friendly. Toilets clean and tidy. What more do you need from a pub?
Dom P . 2019-06-03
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Very good value for money and very tasty. Prompt service and polite staff... would definitely return for curry night with friends
Jacsid29 . 2019-05-26
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Very good value, included drink of choice and not a bad curry, tasty and filling... a friendly family atmosphere. Staff polite and service very good. Would recommend to friends.
Jacsid29 . 2019-05-26
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We ordered food over the app and it took 35 minutes for the food to come to the table. It wasn’t busy at all and when the food was brought over to the table we didn’t even get an apology.
375m_nicae . 2019-05-03
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If you are looking for a cheap meal with a pint then this would suit you. On a Saturday there simply aren't enough staff to keep up with everything that needs doing. The tables end up dirty and uncleared. The drinks are cheap as is...
Adam H . 2019-04-30
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Lovely building really interesting info on the walls. Huge garden which must be lovely in the summer. Food terrible has to send meal back which was a shame.
Kimclay1 . 2019-04-03
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Had fish and chips on a Sunday and it was really good!! Better than expected. Also surprised to see full separate menus for vegan/veg - this is great!
Melissa F . 2019-03-22
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Lovely place always great food when ever u go especially for the price £1.25 all u can drink coffee! Amazing, Lovely staff also, top tip get the app and order as your food will come super fast!
foodie_lovers15 . 2019-01-30
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Saturday, Colchester away and travelling down from the North Midlands for the footy. Checked out the map and looked for a suitable spoons about two thirds distance where we could get a breakfast. And so that's how we came to end up at the Temeraire...
Jeff B . 2019-01-21
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What a great place for a meal, we found a nice table in the corner and could have stayed all night. Staff friendly and service was good. Food arrived in reasonable time and was very enjoyable.
Sally_Steve_W . 2018-12-19
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Popped in here for breakfast and coffee while Christmas shopping the breakfast is really nice and so cheap and for 1 25 you get a cup and can fill it as often as you like with various coffees or tea ...I love this place
873maureeno . 2018-12-11
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Cheap food and drinks,do serve breakfast which is ok ,food not the best quality but you get what you pay for,service can be a bit slow
Kim L . 2018-10-14
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Asked for a vegetarian breakfast. There are two options on the menu - a large or a standard. I asked for the standard. Got served a kids version yet when I sent it back the duty manager refused to accept responsibility or apologise. Instead he proceeded to argue with me, stating there were ‘3 buttons’ on his till!! How am I supposed to know that?!
CD1Essex . 2018-08-28
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Very good value for money, good food and polite staff, ideal for all the family, singles or couples, a very friendly atmosphere throughout. Recommended
An O . 2018-08-25
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Like all Wetherspoons venues the meal deals are good value. Breakfast on this visit was particularly acceptable (Eggs Benedict), served promptly although slightly harmlessly.
nigeljcook . 2018-08-18
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We visited today for lunch , the Gammon Egg and Chips were excellent . The Gammon was thick , moist and juicy . The eggs both had firm whites and soft runny yokes , the tomato was cooked on both sides .
harveyadams . 2018-08-14
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Absolutely disgusting that well behaved dogs are not allowed in the garden areas, yet screaming kids are.
Wetknees . 2018-08-05
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a friend and i went for a drink here several days ago before having to collect our children from school so the pub was not busy and my friend ordered a glass of Merlot, after both tasting it we could tell instantly it was very old and seemed the bottle had been opened for days. i told my friend to ask for a different drink but she said she didn't want to as the staff are so renowned for being rude. I was having none of this so took the wine back for her and asked for an exchange, i was met with an extremely rude and very cocky young man who claimed there was 'no way' the wine was old and he then proceeded to drink from her glass! after doing so he again denied our claims and essentially tried to make us feel stupid as if he was a professional wine taster himself! in the end we gave up and left WITHOUT AN APOLOGY OR A REFUND. we will not be returning, i was extremely shocked and appalled. i do not understand how the staff cannot grasp the fact that if you treat your customers well then they will respond positively. I hate to say it but i feel like a vast majority of them, especially the young man who is perhaps the manager is on an enormous power trip, acting as if he's bloody J.D Whetherspoon himself. I've also heard stories of this boy actually banning people from entering the pub due to his own personal issues outside of work that have nothing to do with their behaviour or decorum when inside the establishment which if true is exceedingly unprofessional and should be addressed.
katjane123 . 2018-07-31
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Went to the temraire last Saturday morning, I had a traditional breakfast and a large diet coke which was ice cold.both item's cost £5.40,quite tasty and good value, much better than any McDonald's rubbish which would cost a lot more money and would taste crap as well.
johnturner269 . 2018-07-09
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After coming here a few times I knew that it was an ok standard of food not incredible but cheap and cheaful.
willdownes . 2018-07-02
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I visited this Wetherspoons this week with my other half and I was completely appalled by the service in this establishment. Will not be returning!
Amy R . 2018-06-05
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My wife and I decided to stop off here for some lunch on Tuesday, we try to go to each Wetherspoons we come across whilst in a new area, the service was excellent and the staff could not do any better, both knowledgeable on the products available and the garden was an excellent place to eat. If we are ever in the area again we will definitely be coming back!
Calv986 . 2018-05-09
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Difficult to get a table and lots of young children. Food service a bit slow as short on staff apparently. Expected Wetherspoon canteen style food. Good place for coffee as multiple refills are free
loubyloo123 . 2018-05-05
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Stoped here for quick lunch on way back from weekend away. Wife and I decided to have the 3 small plates for £10 each and oh my god the was enough food to feed 10 the food was hot served quickly (ordered on the App) and very nice just far far to much entire bill inc large wine 2 pints of Coors sparkling water and Chips £32.85 not bad at all.
Steve-Chivers . 2018-04-29
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Been to the rally park so stopped off here for lunch afterwards. Wetherspoons pub so does exactly what it says on the tin , £29 for 3 meals & 3 drinks , bargain. Sat at big round table right at the front in the big window so great for people watching!
Trudi525 . 2018-04-12
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Plenty of seating available. Great menu as all Wetherspoons have. Order the meals at the bar and then the meal is bought to you. All good. Plenty of sauces on table. We had Scampi which was perfect. It came with plenty of peas and lovely chips. Highly recommend this restaurant type pub.
Kimborella . 2018-04-10
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Me and my partner visited the Temeraire last Thursday 5th April and ordered a curry. We noted on the menu that a desert was “ included “ as shown on my photos, however when I questioned the duty manager he told me that they are old menus and no longer applied! This is the second time I have been told this on a different night in the last few weeks! If this is the case then menus describing and “included”desert should not be in circulation as it infringes on trades description and should be pointed out to trading standards. We were told that no desert is included and would cost the same full price as is on the normal menu. This is blatantly misleading customers and should be pointed out to head office!
Tony W . 2018-04-06
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I visited this pub with my family for a quiet midweek meal. I've been to various Weatherspoons but I was surprised by how shabby and dirty this place was. The menu is the same in other branches but the quality of the food is terrible. My mum ordered a glass of Merlot which was off. When I asked to see the manager, a rude aggressive kid appeared saying that nobody had complained about the wine that day. Which makes me wonder when the bottle had been opened. He was defensive and straight away started saying he would not refund or exchange the glass. I wouldn't have wanted another! The waitresses seemed to be constantly annoyed and the food was dry, overcooked and cold. I will not be returning and I don't expect to be confronted when making a complaint with an arrogant inexperienced thug that should have been on the door not managing the place.
tonto2000 . 2018-04-04
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So glad we had a table booked for midday today, the place was heaving!
f1girly . 2018-04-03
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Visited twice in the last 10 days for a quick easy dinner and considering the cost it was surprisingly nice. Under £20 for 3 people with drinks is a bargain. I would recommend for a quick easy dinner to anyone.
Curtis32621 . 2018-04-01
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Came in yesterday for lunch and a drink with a few friends. Amazing service from all the staff especially how busy they where. Tried the new hop house, great beer you should give it a go
David N . 2018-03-26
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Having experienced 5 star service at the Royston branch of Wetherspoons (The Manor House) I rather stupidly concluded that the service received at Royston would be the same at every Wetherspoons establishment ! Silly me ! As the service received at the Temeraire in Saffron Walden was absolutely appalling ! If Royston is worthy of a 5 star rating then Saffron Walden is a minus 5 ! Maybe the staff at the Royston Manor house should train the staff at the Saffron Walden branch of Wetherspoons ! Saffron Walden is a lovely town sadly let down by the staff at what could be truly lovely Wetherspoons ! Regards to all Lord w
Lordmw . 2018-03-23
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Recently tried this pub as I was in Saffron Walden for the first time sadly it was a tale of half’s firstly I must say the person on the bar at the time was very speedy and had excellent service and customer skills, (very young looking male with a rainbow strap around his neck) but when the food arrived it was Luke warm and felt rushed onto the plate sadly it was busy and I didn’t feel was able to talk to the young girl on the floor about these issues, That being said I will definitely give it another go as it has a lot of potential, possible just a bad day as busy
samj1986 . 2018-02-13
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Poor service food was luke warm and the place looked tired and dirty .....it had a feeling that not much care or effort was being afforded. Shame as it used to be ok. Not sure who the manager was as no one seemed to be in charge. Will not return
Kevin B . 2018-01-30
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Came in Thursday night not realising it was curry night. Couldn’t believe how busy it was, obviously a very popular night. We eventually found a table but it must have been the dumping table as it was covered in about a dozen empty plates and glasses. As the only place to sit we didn’t have a choice and I asked the bar staff to clear the table when I ordered drinks. There was only one young lady serving and it actually took half an hour for her to clear the table (the food took an hour to come so didn’t cause a problem other than being very unpleasant to sit amongst!) as she was trying to do in between serving food. The food once arrived was very good - excellent curry and we had no problem with the service or food. Nice place to eat, great atmosphere. I have marked down simply because i found it very unacceptable to leave a table so absolutely filthy and not address it quickly when made aware of it.
P1996BTjackiem . 2018-01-29
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54 Opinions
We came here for my birthday this year based on the menu we saw online and the fact that we’d come here last year and always meant to make it back. I called earlier in the day to check regarding children’s menu and a gluten free menu and was told not to worry as all food is made fresh and there was usually as a minimum a burger and fish a chips that fulfilled this. I enquired whether I had to make a booking for this afternoon and was told to just come down. How I wish We didn’t bother and chose somewhere Else. We were the only ones in the restaurant when we arrived and for a fair duration after, and was told that even though they opened at 5 they wouldn’t take a food order until 6pm. Which is of course fine, so we had ample time to prepare our order and was ready to order as soon as they were ready to take it! We the proceeded to wait 55 minutes before even a peek of food turned up and only because we had asked how long it would be after 45 minutes and again after nearly an hour. When the food came it was luke warm at best, so cold for other diners that it got sent back for a quick dunk back in some oil. Fish was so bland and watery, and the peas came in their own little bowl of water which was nice, nearly as nice as the 4 hairs that we found across the meals, naturally half way through the meal but we darent send anything back with 4 starving children and a very strong Will to get the hell out of there. Please- save yourself the pain of this place and go somewhere Else.
1744 Opinions
I don't understand the negative reviews. Airport bar. Always more expensive. Pizza fantastic. Service great. Can't fault honestly!
95 Opinions
First time here and had a very nice evening, nice welcome and very Christmassy look and feel. Very warm and cosy feeling to the place. Staff welcomed us and Laura served us throughout, she was lovely and a real credit to you, nothing was too much trouble. Started with the crispy duck and ribs which were amazing, the table had lots of different starters and everyone said the same…. Yum. Mains went down very well too and good portion sizes, everything was hot and well presented. We was a large group and everyone was served food at same time in a timely manner. Lovely evening, thank you
1111 Opinions
Flying from Stansted in the early hours so we rebooked this hotel as it was so amazing for us last summer! Staff, atmosphere, room all still amazing but last time we stayed in their rooms next door, off the pub and we much preferred it. This time we stayed above the pub and I didn’t realise how loud it would be until 11/11:30pm when the pub closed. I’m sure this would be ok for the regular customer who was making use of the pub until that time, but if you were travelling to the airport I would request not to have a room above the pub. All was still lovely just a comment to bear in mind for others!
1747 Opinions
Nice hotel the staff were great they had to work particularly hard in the restaurant as all the tables were filled and there were about 20 choir people standing and singing christmas songs which we very much enjoyed staff copped very well with that many people to look after well done. Also the food was very good and so was the breakfast. PS was was a bit bothered not having any staff on site overnight but this is not a complaint would still visit again