The Tea Room at Damhouse in Wigan

We were introduced to Dam house by a friend a few months ago and we love coming here. We had breakfast and dinner previously but today we came for Sunday dinner which is £15 for main and dessert. Not only just excellent value, the food was excellent and home made. Better than a lot of pubs also. They also offer wine and beer. Our new favourite place and it’s a lovely building too. Cannot recommend enough!

Only intended to have coffee and cake but ended up having a full lunch. Beautiful historic setting near a duck pond certainly added to the ambience. Good home made food with a variety of choices from wraps and sandwiches though to meals, cakes and puddings. Friendly service and reasonably priced for good portioned sizes. Would certainly go again.

Never knew this place existed but so glad it was suggested by a friend, lovely grounds, the food didn't disappoint , lovely venue and will be visiting again.

Just lovely. Meeting friends for coffee? I'm not sure there's many places as nice as Damhouse. Breakfast? Fabulous. Lunch? Delicious. Coffee? Spot on. The staff (ladies usually in my experience) as just always so so lovely. They always make sure you have everything you need. If you need to make sure your poached eggs don't make your toast soggy, don't you worry, they'll make sure they are served separately for you! Literally nothing is too much for these guys. Kindness is everywhere in here. A little gem in our area.

I've been here a few times with family and also for work purposes. Prices have gone up but with energy costs.etc this does not surprise me. Dam House is usually busy but there are always spare tables both inside and out. My Mum wasn't happy with her pot of tea but I pointed out to her that she hadn't let it brew long enough! Hubby loved his strawberry gateau and my coffee was fine. Mum had a turkey sandwich with salad which she seemed to enjoy. The only criticism is the sour faces on older members of staff, is it too much trouble to smile?

I visited Dam house for the kings coronation afternoon tea with my mother in law as it was also her birthday. Having visiting dam house many times previously to say I was disappointed is an understatement. On arrival we were greeted by staff and after a short while the afternoon tea was brought to the table. The sandwiches looked and tasted very dry as if they had been stood for a good while. The cakes were dismal in fact they were tiny slithers of cake apostle to individual portions they appeared more like left overs. Unlike other afternoon teas were you can choose from lattes, cappuccinos etc we were only able to have tea or filter coffee. Compared with other afternoon teas I have had this was by far the worst and definitely not value for money at £18pp. Before writing this review I did try to contact the manager on numerous occasions via email which I had previously corresponded through to book the afternoon tea, however she has failed to respond or acknowledge my concerns/ disappointment on all occasions

Been going here for many years but I have noticed a change recently which is not for the better. Their seems to be an atmosphere amongst the staff. I noticed a manager who seemed to be somewhat threatening and the staff seemed to be unsettled. Just wondering if that’s why I have been seeing new staff recently.

A lovely little tearoom which serves home made food, the only thing that really puts me off is seeing people eating a meal wearing baseball caps, (a pet hate of mine). My rant about manners over, the tearoom has a varied menu, mid price, in nice surroundings, well worth a visit.

We’ve eaten breakfast here a few times recently and we like the food, setting and the dining room itself. The last visit was pretty repulsive in one respect when the female waitress came over with our breakfasts whilst chewing a big mouthful of food. Really? Yuk. I’ve never seen anyone do this before whilst waiting on…ever. A sight that is unlikely to leave us anytime soon. In fact I’ve left this review for over two full months, but it still appalls. Reminded me a bit of the Dame, when I was in a pantomime as a kid. Rest of visit and food were spot on hence the 4* review.

The Tearoom is for families or anyone, it's perfect for a place to chat, they have a mini breakfast which is enough for me, and also a big plate filling breakfast. breakfast finishes around 11.45, and the menu changes for afternoon teas, sandwiches, soup, cakes etc. the coffee is good, mine's a large Latte! The staff are a mixture of young and old and very pleasant people, just ask for what you want, it's never a problem to any of them, you order at the counter so don't sit at your table and wait ok? The quicker you order the better as people may come in after you and order before you. It's not expensive for the nice surroundings, and the upkeep of this old grade 11 building is essential. There is a nice walk around the small dam outside, benches are everywhere, and duckfood can be bought at the tearoom, your children will love it. When it's a dry day, you may want to sit outside in the courtyard, where the same meals are served. there are bowls of water there for you pets. I am not connected to anyone there just think it is a great little place.

We use Dam house cafe regularly. We like it but we live in hope that we will get a decent cup of coffee . It really is AWFUL ……absolutely no taste …..they need to take a lesson from Redemption cafe in Tyldesley……please …learn how to make coffee . It is a real shame because this is a very nice place to meet up with friends.

met up with family for the first time in a while due to covid restrictions. We have been there many times in the past and always had a good experience. Wonderful friendly staff and lovely atmosphere. Had a bit of a wait for food but that didn't spoil anything and the food was worth the small wait.

I have been going to dam house many years and I always have the Brie and bacon panini , well I’m absolutely disgusted what they served us on it 4 tiny strips of bacon on my half a panini same on my daughters husband they had full one (photo to follow ) I find it hard this is acceptable for s £8.50 and half £4.25 meal, then we had to ask for salsa and more chips as my husbands portion was smaller than mine , food sizes have shrunk and prices risen, we should have at least a piece of bacon for that price😞😡

Booked for the Luxury afternoon tea. Had to wait over 35 minutes for it to arrive. The food itself was good if not spectacular. The main issue was with having to keep requesting cutlery and crockery. Have a brew. No teaspoons. Get served salad. No fork only a knife. Only got 1 plate which got covered with the salad dressing. What do you eat the scone off? TBH I was disappointed.

First time at this cafe. There was plenty of staff, and it was well attended. Staff were friendly, and the food delivered was very prompt. The food was pretty decent, good wholesome grub. I would return to this no frills cafe. Thankyou

On our first visit to the tearoom we was approached by a rude waitor. The food was nice but customer service was poor. We felt that certain members of staff, including an older blonde lady with glasses were purposely trying to be awkward. This is off putting and custom will be lost in the future if the tea room chooses to employ staff that don't seem to want to work there. We will not be returning again.

A good place for a drink and a chat.Used by lots of local people. Also you can have a meal there if you wish..

Reasonable breakfast, nothing too special. Staff are lovely though! Worth going back just for the service. Like being a kid in the 80s again in here.

Interesting tea house, old fashioned close by. The coffee was great and the panini sandwich with fries very delicious. Services like a would recommended more friendliness from the stuff. Place very busy , we went there on a Sunday, most tables were reserved for different time slots.

It only applies on days they are actually open. The website inconveniently forgets to mention holiday shutdowns. Oh, the minor details they forget.

It’s been a long time since I have been somewhere with customer service as poor as Damhouse Tearoom. On arrival this morning my mother struggled to open the door, as we peered through the glazed door three staff members stood at the counter not doing anything, they just watched. One of the other customers came and opened the door explaining it sticks a little. We sat down at the only remaining table, trying to catch the eye of one of the members of staff by the counter to establish if it was table service or if we had to order at the counter as there were no signs or menus on the table. After five minutes of being ignored we decided to just have a hot drink and I went over to the counter. I asked the lady at the till if they had any milk alternatives, soya or coconut milk to which I received the short answer of no. It has been a very long time since I have been somewhere that doesn’t cater for all dietary requirements. I went on to order a latte for my mother and a black coffee for myself and I can say they have never heard the phrase ‘service with a smile’ at Damhouse Tearoom. We didn’t have to wait too long for our drinks even though they tried to give us another tables order first. The customer service was non-existent with staff who looked like they didn’t want to be there and the decor was dated (and not in a good way) with plastic patterned tablecloths. The visit was such a big disappointment and not a place we will revisit. If you want a nice friendly tearoom, in a historical setting then Poppins at Smithills Hall in Bolton is a much better place to visit.

Nice place to get a relaxing lunch. The building is older, and quite pretty, and set around a nice courtyard. Food was good. Service was a little bit slow. Restrooms are a tad hard to find without assistance.

Called here on a wet Wednesday morning and were greeted with the terse question of ‘have you booked?’ and being told we couldn’t get food! It was just me and a friend out for coffee and despite there being free tables when we stated that we didn’t want food we were then ushered hurriedly to the coffee lounge with the strict instructions to tell the server that we only wanted drinks! Strange way to conduct a business! Having said that the coffee lounge was totally deserted and the young man was extremely pleasant and helpful even coming over to offer us second cups. Won’t be visiting again anytime soon though!

This started out as a quick bite to eat before a walk around the pond and to our delight it was such a relaxing atmosphere that we stayed a ittle longer then intended!the food was lovely, freshly cooked and well worth the money.I would definately give this place first thought next time.

Lovely Saturday morning full breakfast, lovely service & then a stroll to feed the ducks on the pond nearby.

Had breakfast here a number of times and always been good. Choice of full breakfast or items on toast, and cooked to order.Lunch menu is good too and cooked to order too.Pleasant surroundings in a listed building and set in a nice area.High chairs are available for smaller children.Duck pond outside for little ones to feed the ducks, and duck food available from Dam House restaurant.

this is a lovely llittle tea room.ideal after a nice afternoon in the sun feeding the ducks.nice surroundings, polite staff, nice food, good sized amoun of foodt value for money, toilet on site.a lovely little tea room to nip in for a bite to eatt or a nice cake and a coffee,i do believe there is also wine and beer on sale also.i found it a little pricey to be honest but as i stated you do get alot of food for your money

Lovely homemade food at reasonable prices with a good choice of menu Staff are very friendly and helpful Ive been a few times with friends for lunch usually 8 of us so have always booked and the table has been ready.

Went today as a surprise for my mums birthday . Pre booked the luxury afternoon tea for 3 people. Inside nothing special plastic wipeclean tablecloths. Our table shoved right against door to toilets , needless to say had to keep moving to let people pass. No obvious chain of command. Eventual server came and asked what sandwich fillings we wanted ( already pre ordered) then asked did we want tea or coffee undervimpression we could choose a selection.... 45 mins later drank tea and coffee whilst people who came in after us were tucking into hot meals,our 1 sandwich each arrived plain no salad or extras 2 stale cakes and a giant scone each. If it wasn't a treat for mum would have walked after tea and coffee. Needs some front of house of head waitress to greet and meet and a rewording of their luxury afternoon tea.. Luxury it wasn't...

We visited Dam house for lunch today. The establishment was lovely and the staff were friendly. There was a good choice on the menu and the food was hot when served and it was reasonably priced. Lovely atmosphere inside. Definitely worth a visit again. Didn't have a pudding as didn't have room but they looked delicious.

Wonderful service and delicious food. Always helpful staff who offer plenty of options and make a fuss of our 3 year old Grandson.

My niece and myself booked for Sunday afternoon tea, what a let down after me telling my niece "how nice it was"..

Had the full english minus baked beans, everything lovely except the sausages which had very little pork in them and too much seasoning to cover up the cheap ingredients.

The tearoom is very cosy with a fireplace at one end of the room and art work (for sale) on the walls. It has a very homely feel. There is a great menu with a good variety of food as well as daily specials on the chalk board. The cakes all looked delicious but we went for a red velvet and a scone. The tearoom is inside the beautiful historic building and there is a pond just outside. You can purchase duck food for 50p a bag from the tea room.

The dam-house has character, the eating room is not huge but ok, usually full of over sixties sometimes with children and grandchildren, nice for tea and a piece of cake, they have some very nice cake, they also serve full meals, beginning with soup if you like that.

Found the Damhouse after being turned away by another local tearoom. We expected them to be busy at nearly 3pm on a sunny autumn Sunday afternoon but there was plenty of space and plenty of food available. The tea room is run by a team of volunteers who were welcoming and easily accommodated us with space for a high chair. The food soon arrived including our afternoon tea for two. We did have to remind the staff about a couple of missing items but this was soon remedied and apologies were made. It was nearly closing time as we finished but we were not rushed and overall enjoyed a good lunch in delightful surroundings.

Enjoyed lunch here recently with friends and my children. Staff were friendly and accommodating and were helpful when I needed to warm milk up for my baby. Had jacket potato with beans and cheese and a rocky road and a latte. All delicious and reasonably priced.

Very busy when arrived with my friend on Friday afternoon. No tables available so had to sit in the reception area until one became available. After waiting 15 mins had offer of table in the coffee lounge. Only had coffee, girl in that section didn’t greet/acknowledge you but coffee fine.

We'd like to thank the staff who looked after us on our wedding day. We had a fabulous time. ...such a peaceful and friendly location.

Staff are as miserable as hell. Makes for a stiff wooden atmosphere. Shame as the building is just lovely

I have lunch at dam house every week and it’s always been brilliant so decided to book their luxury afternoon tea for a relatives visit. I was told I had to choose sandwich fillings and pay for this 48hrs in advance meaning I had to go in the day before and pay the full amount. I requested sandwiches including ham with no mustard.

We came here for lunch and it was fabulous.there was 6 of us and we all enjoyed the great menu, there was plenty to choose from and the staff were vefy helpful. We pre booked our table as it can get busy .The dining room is really nice and lovely views.i will definitely be coming back.afterwards we had a walk around the various shops.

First time visit, we will certainly return. Good, inexpensive and well presented food in a lovely location. Very impressed.

Arrived at 3.40 on Saturday to find out they stopped serving hot food at 3.30. They do have a selection of panini, sandwiches, baguettes plus soup of the day and various “specials” on offer. Also a reasonable selection of cakes. As it was near closing time the selection of cakes was not very varied. Chose tea and Manchester Tart. Very enjoyable. The ladies behind the counter were pleasant. The toilets were clean. The grounds were peaceful. They also sale food to feed the ducks in the nearby pond.

We've been visiting here for many years now, and always have a lovely lunch. The food is delicious and very reasonably priced. We had the Hot Beef Barm and Ham and Cheese Panini, both of which were served with chips and salad - delicious! We were that full that I couldn't fit in any pudding though - and I adore their Manchester tart! The only slight negative is that it took a long time for the food to arrive, but at least it's homemade, so we don't mind!

I go here quite often as the food is freshly cooked at a reasonable price. Good range of foods for adults and children. Have high chairs. Scrummy cakes too. A place to visit with friends or family.

First time i visited i was overwhelmed by the welcome and caring staff. One young lady who i later found out was named kerry greeted us with a smile and showed us to a table. She asked if it was our first visit and if we needed help. She was wonderful and we felt special. The food and drinks were lovely and reasonably priced. Nothing was too much trouble. We will be returning thats for sure thanks to kerry.

Afternoon tea with my son who was home for the weekend from university. Pleasant atmosphere quite a nice range available to choose from.

Called in with my husband for lunch and had rag pudding I think it was called. Excellent flavour and very generous serving. Staff friendly and helpful.

We’ve been a couple of times recently and although the tea room itself is like very many others, the surroundings are what makes this one special. Set in an old Manor House next to a duck pond, it’s a lovely place to enjoy a piece of cake with a cup of tea.

Went to dam house with my 2 lovely daughters and new grandson for lunch. The food was really tasty and filling, and a nice quiet relaxed atmosphere.

Very nice for light lunch or coffee and cake. Only small so have to be lucky to find a table, as it is very popular. Good choice of cakes, and all are yummy. and loved the soup too.Staff a little cool and not very smiley, very matter of fact.

Este es un lugar encantador para refrigerios ligeros durante el día. Hay una buena selección de pasteles y café. Es un ambiente agradable con un personal muy amable.

Hace poco tuve mis hijas té cumpleaños aquí en uno de los salones privados. El té de cumpleaños era muy razonable para el menú infantil en comparación con muchos otros lugares, pregunté, y la habitación era preciosa. El buffet era traído en té y había...

Mi esposa y yo disfrutamos caminando nuestro perro por los jardines de Damhouse - lo cual está bien. Normalmente no nos molestamos con el café, pero en esta ocasión decidimos comprar dos sándwiches de desayuno para llevar. Para ser justos eran bastante bueno, pero francamente...

Tenía el té de la tarde aquí, mi primera visita y fue encantador. Hermoso edificio histórico en un entorno increíble. Ambiente cálido y acogedor y el personal muy servicial y amable. Los bocadillos estaban llenos de abundante y una buena taza de té. Definitivamente volveré de nuevo.

We love this place, Breakfast, Lunch or just Coffee, Cake and a chat, this place is hard to beat, the staff are always so lovely, our daughter prefers to design her own menu and they always accommodate her, when my friend had an emergency and realised she couldn't make our lunch they put a beautiful take away sandwich together for us no trouble at all. It's spotless and reasonably easy access, although popular with young mums it's easier if prams are left out in the foyer as space is at a premium. If you haven't been just give it a go, I'm sure you'll enjoy it, the range of foods is fantastic, something for everyone.

went here for lunch had the hot beef rolls with chips. nice and hot the meat melted in your mouth and they gave me 2 small ones as they had run out of the long rolls!! I did manage to eat it all but this left no room for the cakes which I really wanted to try so I will have to go again and just have the cake

Been here a number of times and it never fails!If you're a fan of soup, this is your place for a bit of light lunch!Recently had a baby shower and afternoon tea, it was delightful and the staff are just brilliant!In a beautiful place, small pond area with ducks near by, it's just lovely

We called in for a sandwich and a cuppa, I had topside on brown bread it was genuine topside and the bread was lovely and fresh..the side salad had balsamic vinegar on..it makes such a difference..my OH had egg mayo on white bread again nice and fresh..and a lovely cuppa, I would say it wasn't any more expensive then most cafe's..it was quite busy but we were served within 15 mins and the staff were very courteous..all this in a lovely setting..we will call again

Gorgeous selection of cakes, very old fashioned traditional style cafe. Coffee is adequate and good selection of food on the menus.Not really very child friendly as children are frowned upon if noise is made, but highchairs are available. Quite expensive too compared to a few other local places serving similar types of food

Great afternoon tea and cakes, full of lovely people and a warm atmosphere in lovely surroundings. Really is a little hidden Gem

A favourite of my parents (and now my sons)Dam House is a little gem. The food is lovely and you get good portions. The cakes are delicious. I have been for both breakfast and lunch and have never been disappointed.The staff are very attentive and cannot do enough for you. Make sure you take time to walk around the grounds they are beautiful.

Have been to Damhouse twice and both times not been disappointed. It's lovely seeing the old hospital being used for other purposes. I had my tonsils out here at 13 years old now go for dinner!

My wife loves this place, I decided to take her for a light lunch. I had a delightful steak baguette which came with some really nice chips that had the skins on and a pit of tea which did 3 cups. The wife had a half sized panini and chips and s drink it came to £13 which I think is reasonable. The other diners had omelettes and salads, all the portions seem very generous. The staff were friendly and courteous. Dam house is also breast feeding friendly. Try this place for yourself

This place is ideal for a walk around the park followed by a small meal or tea and cakes. The prices are quite high considering it's only a cafe but in nice surroundings. The food is OK but just that. The biggest problem I find with this place is the noise, especially when it's busy, I really do think they should put up some curtains, even if they don't draw. That should help to absorb some of the sound.

The setting of this cafe is fantastic beautiful surroundings.Service and quality of food is above average but the costs are on a par with a five star Hotel which is not in keeping with other quality cafes in the area.This really lets the place down as it is to expensive to visit on a regular basis and not that special to be considered a occasional treat.

This place is a real find. You just wouldn't know it was there unless you were told or referred. They do a great british breakfast and the staff are nice. But there is a serious parking issue, so worth the walk if the weather is good.

Beautiful settingReally friendly relaxed staffCakes great range and reasonably pricedLunch simple but adequate affairLove the community feelLove the local artist groups art for sale that decorates the walls

Lovely little tea house at dam wood. Nice and cosy....Called in with friends. We just had light snacks. The cakes looked good. So might try one of those on the next visit!

Just been for breakfast which was lovely except for one thing - the sausage! It was a very cheap product. The bacon was lovely, the egg was perfect and loved the potato cake. But please reevaluate the sausage, go and do a deal with Meat Mart!!!

Been here on a few occasions for a cuppa & cake, never disappointed, lovely cakes, lots to choose from .... Dam House has a lovely ambience and is a typically British tea room .... Definitely recommend !!

If you want to be squashed into a tea room for overpriced tea and stickies then this is the place. Visited recently to see that prices have increased due to staffing costs. Staff haven't improved with the increase in wages. Asked to leave the pram outside as it was against H+S to take inside meaning we had to eat with our 3months old on our knee. Hope no one needs to take a wheel chair in.

Set in beautiful surroundings this is a great meeting place well off the beaten track.The food is decent homely food but quiet expensive for what you receive. If you want a traditional style Old English tea shop then visit here.I also this is a not for profit establishment manned by volunteers who really help you enjoy the experience.

Love coming to Astley Tea rooms for either breakfast or lunch with my friend for a catch up. The food is always fabulous and the staff lovely and friendly especially Doreena who cannot do enough for you. She always has a smile even at the busiest times and is so efficient, pleasant and friendly. Can't wait for our next visit. Give it a go, you'll love it !! xx

The tearoom is a typically English, very traditional establishment. Dam house itself is a fine 15th Century building and the tearoom reflects this heritage. The food is good, the prices typical for the menu offered and the service usually prompt. As the food is cooked to order in very busy times a wait might be expected. We often eat here, either for their excellent English Breakfast or for a light lunch. Highly recommended for its high standards and unique ambience.

Attended the dog show on sarurday, and went for lunch in the tea room. Ordered roast gammon and roast beef sandwichs, got thin slice of cheap boiled ham, and even cheaper slice of roast beef, expected something a bit betting for the price.

Called in here for tea and cake. A very charming tea room, lots of dark oak, very English. Service was prompt. I had the chocolate cake and my partner had the toffee cake. Both were very rich and quite delicious. I'm also told they do a very good breakfast!They should issue a map to the toilets - you have to negotiate several doors to reach them!

Lovely food and service but a little over priced. Nice for a special treat. Took my daughters and sister whilst out looking for prom dresses in the area.

Love it here. The staff are always really friendly and the food is lovely and prepared whilst you wait.

great fry up and pretty good value lovely staff and usually busy but worth a visit and the cake selection oh boy could that add the calories .....

We went here to meet with family that live nearby who know the area. The house itself is nice and has a function room. The tea room is a little small so when it's full it got quite noisy. However the staff were fantastic, they couldn't do enough to help us. We all went for lunch and between us we had sandwiches and jacket potatoes, all of which were very generous portions and were tasty. It roughly cost us between £5-7 per person (depending on if they ordered a pudding!) and there were six of us in the party.

As a family of 5 for a treat we had breakfast here today . Its a lovely venue and local to us which is nice as we can walk it there & back .The food was lovely , the service was good but the food took qutie a while to prepare . I would go again but feel the pricing could have been slightly lower as its nearly £7 for a full english , our total bill was just shy off £40 ! .Give it a go and see what you think , worth a visit if your in the area .

I have been a few times now to this lovely little tea room, the food is very nice and the cakes really delicious and you get a huge pot of tea. The only let down is the length of time they take to prepare and serve the food even when it's just something basic. The last time we went we only ordered tea and cakes, the tea was brought out fairly quickly but no cakes so we asked for them and waited another 5 minutes and then had to ask for them again, as they are in the chiller display next to where you pay they could have been handed to us immediately, the waitress that day was a lot older than the usual waitresses and also struggled to use the till so maybe she just isn't up to the job. Other than that it is a lovely place to visit.

This is a lovely place in lovely surroundings. Usually very busy so service can be slow.Usual things like cheese on toast, baked potatoes with various fillings, soup and sandwiches and a specials board. All beautifully presented. Women outnumber the men in customers, small groups of them having lunch together.Nice atmosphere. You can arrange a tour of the house on certain days.

Do not waste your time or money here. If any business requires an insight into shocking 'customer service' - visit this place. It is an appalling example of how 'not' to treat your customers! Rude, miserable staff and that includes the blonde Manager who was sat at her desk staring into space as we promptly left the building. Clearly she too has no interest in this venue....or its customers either.I met with a client for a meeting here this week, despite warnings of this place 'going down the pan' and now wish I had listened to some of these disgruntled local customers, who have also had similar experiences over the last couple of years. What a crying shame that this place has gone to the dogs - it is such a beautiful building tainted by the people managing it.

Im not normally the type to write reviews but after seeing the previous review i felt as a longtime customer at damhouse that it is not a true representation of the place as i and my friends and family have experienced personally.I also visited the Damhouse Tearoom on saturday the 9th of May with friends at around 1pm. We had to wait 10 mins for a table as it was so full we were offered the coffee lounge but i was eager to show one of my friends (now also a customer for life) how charming and pleasant the Tearoom is, we were sat down in relatively no time on one of the window tables, which i love, and went up to place our order, there was a queue and the place was clearly full so a wait time was expected, we placed our order and were told food was on a 35-40 minute wait but i didnt mind as i could see it was full and was enjoying the buzzing atmosphere. No longer than 20 minutes later our complete food order was in front of us which was a pleaseant surprise as we could see how hard both the kitchen and the waitresses were all working, they clearly had a lot to do. We had a lovely afternoon and will most certainly be returning again soon for the afternoon tea which i saw the table next to us having and cant wait to try.As a longtime customer i have seen the transformation the place has made over the past 4 years from how it was to how it is now and its almost unrecognisable from 4 years ago when i first visited the Tearooms, and its such a shame that the minority of people feel the need to over exaggerate as this place is certainly one of Astleys hidden gems.

Normally I wouldn't leave a review I just like to be nosy and read them all but after reading a recent review for the same day I visited I felt I had to. My family and I visited the tea room on Saturday 9th may we pre booked a table as we are regulars and knew it would be very busy at the weekend. When we arrived the tea room was full every table was occupied there were even people sat in the area outside. We ordered our food and was told by the polite girl behind the till there would be a 20-30 min wait due to the amount of people that had ordered before us. We didn't have a problem with this as we weren't in a rush we were out for a nice family meal. Our drinks arrived shortly after placing our order and our meals weren't too far behind. The food was hot flavor some and delicious. The girls who were waiting on didn't have a minute as they were so busy dealing with customers needs and they were doing a great job. I could not disagree more with the lady who left the previous review if you only have 45 minutes for lunch and you are told you will be waiting this long then why not go elsewhere instead of leaving what could end up being a very damaging review. I visit the tearoom at least twice a month and will continue to do so as they are doing a superb job!!!!!!!!!!

I visited the tea room on Saturday 9th May as I was taking part in a course running in the same building.. We were given 45 minutes for lunch which I thought was an ample amount of time to order a meal, sadly I was mistaken!! It was busy but not completely full so I started to order my meal which was sausage and beans on toast with a pot of tea.. The young waitress explained it would be a 20 minute wait for food which Didn't really bother me as it was busy.. Just as my order was about to be sent to the kitchen this very rude old waitress entered into the tea room exclaiming that there would be a 45 MINUTE!!!!!!! Wait for food. Now we are talking here about a basic cafe menu nothing which would require such a wait, I then had to cancel my order as I only had that amount of time for my break, no apology or anything just a 'right ok' from the young waitress, I continued to have a pot of tea as I was quite thirsty. As I was drinking my tea I noticed a lot of chaos coming from the kitchen which was embarrassing to be honest, as well the three young waitresses were just stood chatting which didn't look professional at all. The icing on top of the cake was when people who were behind me in the queue who had ordered food recieved there food within 20 minutes, I was sat there hungry, angry and totally disgusted!! No apology or anything.. I am returning in June to take part on another course and I will most defiantly NOT BE COMING HERE!!! Absolutely ridiculous!! I would be embarrassed if this was my tea room and it was being run like that!!! It needs sorting or there will be no more custom!!!!!!!!!

This tea room is located in the old Leigh Hospital known as Dam House The location is a delightful unexpected idle located not far from the busy east Lancashire rd. ( the main artery rd from Liverpool to Manchester ) The Location has been saved by active members of the local community and their efforts have resulted in the maintenance and upkeep of this amazing building and surrounding ancient small woodland The food here is plain but fresh, plentiful, delicious and served with a smile. The cakes and deserts all looked amazing and I struggled to choose. I will be returning

Went here today with a friend for her birthday treat. Had afternoon tea, was really nice, good choice of sandwiches, cream scones and cake. Pleasant staff and good service. Really old fashioned tea rooms and beautiful woodland to wander around. We didn't have to wait for anything, even though the place was busy. Definitely go back again.

We used to visit the tearooms on a weekly basis but after an unpleasant visit12months ago we took our custom elsewhere.Last Friday 10th April , we decided to return to see if it had improved. The service was poor and the attitude of the staff especially a lady whose name I think was Keeley was appalling. The language that was used in the kitchen area over some disagreement between Keeley and other staff members was totally unacceptable and very embarrassing for the customers. Things certainly haven't improved here and someone needs to address the situation before the reputation of the tearooms is ruined. I for one won't be coming back !!

This is the place to go for lunch or afternoon tea. Really old fashioned tea rooms. Be prepared to wait if you go between 12 and 2 as it is very popular.

I visited here a few weeks ago and was shown to the coffee lounge, which was lovely. I visited the tea rooms on sun 29th March, well what can I say??? Absolutely discussting , I waited 50 mins for my breakfast and I over heard a lady complaining she waited over 35 mins for a tea cake. I'm not sure what was going on but I would be ashamed if this was my business, I saw at least 4 tables being compensated with free drinks. In the week I could recommend but at weekends stay clear. What a total dissapointment !!! It may be a long time before I visit again, if ever.!!!

Lovely old building lovely fresh food beautiful cakes. This is not a greasy spoon seating outside the building. Nice area around for a walk and feed the ducks

Visited with family for lunch. Excellent value for money, the food was lovely. I would definitely visit here again.

The whole place is lovely with great service,however unfortunately there is a problem....The tea is not great...Not sure if it is a cheap tea bag but it needs rectifying, I will return and will probably have coffee. Please upgrade your tea and you will be perfect !

Have had lunch here on several occasions and not been disappointed. This is an "old fashioned" tea room giving it a lovely friendly atmosphere. The staff are all very friendly and helpful, they cannot do enough for you. Whether it is a light lunch, or afternoon tea the food is lovely. You can taper the cost to your own budget dependant on what you order, they will also accommodate slight changes to their menu at your request. Well worth a visit with friends as you can enjoy your food and have a good catch up on everyone's news, you are not rushed in any way. A short stroll round the grounds is also very pleasant.

I visited dam house today, well what can I say!!!!! What a lovely building, we went for lunch but the main tea rooms was very loud and busy. We was then shown to the new coffee lounge, wow!!! What a lovely little extra place to visit. It was so relaxing and peaceful, the food was lovely. But what I was more impressed with was the service, there was a lovely young lady who could not do enough for us. She was polite, helpful and a lovely lady to speak to. I would recommend you visit the tucked away coffee lounge for a calming, peaceful meal and great service.

It's such a shame I used to love it here but I think it is not a patch on how it was a few years ago, the tables seemed dirty, service was rubbish ,took forever, getting orders wrong, food served on dirty plates! The cakes which once was fresh are now frozen (seen a one coming out the freezer) and the one I ordered was disgusting. Will be avoiding this place in future.