Based on 2.148 opinions finded in 1 websites
Based on 2.148 opinions finded in 1 websites
Opinions
Super carry out fish and chips. Beautifully cooked fresh fish, and an over abundance of chips. Scampi and smoked sausage suppers were all first class. Expensive perhaps, but worth it for the quality.
Hammi2565 . 2024-10-16
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Expensive Fish and Chips Big box but small portion! Guessing trying double fried chips but need bit more frying regardless. Overall disappointed as poor value for money average meal 😪
justtoletuknow . 2024-10-14
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Do not miss this restaurant! Superb fish menu and great service. The monk fish was delicious. Nice restaurant situated behind the fishmongers
Jilly D . 2024-10-03
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We were here for a short weekend stay and decided to pop in for some chips on the way home. I have to say, these are the best chippy chips I’ve ever had! We’ll be back next time we’re in town for sure :)
Calum S . 2024-09-28
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Certainly not a fine dining spot but good food. Shared the mussels as a starter and they were spot on. Partner had fish and chips and said were as good as any where else or maybe even above. I had salmon which was ok but the homemade onion rings were the BEST I had had anywhere. Would recommend this place for dinner.
Gretchen B . 2024-09-15
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Our tour guide recommended this restaurant for the best fish and chips. She was right it was truly the best fish and chips that my husband and I have ever had! We also shared muscles which were very good. Our server, Declan was excellent, he is a student at St Andrew’s University. I took the picture after we started eating.
Susie O . 2024-09-05
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It was such a treat to meet Mark and have his happy cajoling and teasing as we ordered. Seeing him Front of House and deal with customers was a pleasure to behold. What a very invested, professional fella. Oh, and the food was first class too! 😆
Mike S . 2024-09-01
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Unbearably greasy, I know this is a chip shop and you might not be expecting a complaint about oil as you deep fry food but the oil in this food was excessive.
S MacD . 2024-08-27
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Worst chips ever! Reheated and dry! This place used to be the best but has gone down hill! Total waste of money and will not be back.
MrsMacca . 2024-08-26
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Not to die for. I appreciate that after eating in some other places this restaurant’s fish and chips may seem qualitatively better it is not “to die for”. Even if you are naturally suicidal. In fact it is a clean normal place to have a good if not exceptual meal. I too think it is a bit pricy for what they serve, but, I am a New Yorker and my opinions shouldn’t be trusted by those who think this place is fantastic. .
giljoy2025 . 2024-08-20
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Of the many fish suppers I have sampled in the East Neuk, this was the most average, not bad, but far from outstanding. Service was quick, and fairly cheerful, prices on the high side ( it's St Andrews after all) . Chips were alright, but again not great, fish again was not bad, but pretty small ( other chip shops locally give you two pieces, Tailend give one, and a not a big one either) Wouldn't be rushing back, far better places in surrounding towns
Craig C R . 2024-07-06
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Was recommended to us and was spot on. Great fish and chips - nice sized piece - also went with grilled Tiger prawns (outstanding) and Greek salad was a surprising excellent choice - included pesto. Can eat in or do takeaway. Nice sit down area. Would definitely recommend.
Christopher M . 2024-06-29
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Very rude waitress put us off staying for something to eat which is a shame, food is very good here. Very uncomfortable experience.
Julie G . 2024-06-27
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Beautiful fresh fish from battered haddock to lobster and Dover sole. Good wine including fine champagne. Service is always friendly and efficient. A real gem.
SJ D . 2024-06-24
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As usually I often go here but don't say much but I have to say the standard of food is slipping. The fish is over cooked to the point the fish inside the batter is actually crispy ...crisper than the batter. The chips used to be the best in st andrews , now 1⅓ have black bits eyes, from potatoes and worse even black from being burnt... THIS SHOULDNT happen actual burnt black chips and I don't mean little bits here there I mean all. And for the price it's expensive ...worth stravveling and waiting in que at anstruther.
Steve . 2024-06-22
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Excellent food and hospitality. Restaurant manager was incredible and offered wonderful advice regarding gluten free options and recommendations. The food was absolutely beautiful. Would highly recommend.
bannybrassy . 2024-05-04
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When we arrived they could not find our booking which I had made online 3 days earlier. They did fit us in but we waited almost 1 and a half hours for our main course. The food was great when it did eventually arrive but took far too long. Won’t be back
Go28914447384 . 2024-04-13
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Wow! The best fish and chips I have ever had! The fish was perfect, not an ounce of fat on the plate and the mushy peas were divine too. All within a beautiful restaurant with excellent service.
lisacS1335DB . 2024-04-10
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The food was amazing but the service was atrocious. Also they lost our booking even though we had confirmation on our phone. They did find us a table but we waited for over an hour between eating our starters and getting our mains. I was embarrassed for suggesting we eat there.
maureencF5191XT . 2024-04-08
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Fish and chips sans intérêt . Beaucoup de panure , frites sans goût et sauce en bouteille industrielle . Loin d’être le meilleur !!!
catherine c . 2024-04-06
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Poor service, staff mostly young and were mainly interested in messing about, one lad was eating while prepping food. They got my order wrong. I won't be back.
Steven M . 2024-04-02
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We had a takeaway from there and the food is delicious, tasty and so yummy, just melts in your mouth. They portion size is spot on!!!! And managed to finish, I never finish any meal from fish and chip shop but Tailend I did. A belly full. I will definitely come back!!! Thanks!
CalleyDtulleth . 2024-04-01
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Fried and fish tradicional muy bueno, una fritura crujiente y muy sabrosa. Poco grasienta lo que la más calidad. Raciones generosas, sitio tranquilo y recomendable.
Patri829 . 2024-03-27
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I came here with my family and we had a great dinner. The price is good for the amazing food. The fish is well cooked and the chips are just perfect. They also do specials like soup and certain odd types of fish. They do sit in and take away. Overall a large choice of food and drinks, I definitely recommend it to anyone to wants a good dinner of fish and chips.
Bobcat s . 2024-03-19
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We just stopped by St. Andrew for a few hours on our way home and decided to grab some food. We ordered several portions of fish and chips for takeaway, but we also dined in. However, we were surprised to find that they had added a service charge for takeaway orders. Additionally, it would have been helpful if they had informed us that ordering from the counter at the front is significantly cheaper than ordering from the restaurant. We assumed that takeaway prices would be consistent with the restaurant prices, but this was not the case. It seems like we were taken advantage of, and we won't be returning to this place again.
Eve P . 2024-03-18
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After visiting here year after year when we visit St Andrews, sadly we won’t return. Firstly we had to ask for a new tea cup as clearly the one put down was badly stained/dirty and I really don’t understand how the server couldn’t see this without being told. Then half way through our meal my husband discovered a dead fly stuck to the side salad 🤢 We alerted a member of staff who apologised. When paying our bill we were told they would deduct the pint of beer from the bill !! After settling the bill I later discovered 12.5% tip is automatically added to the bill. That is shocking and should be discretionary by the customer. If known I would definitely not have left a tip. Sadly that’s the last time we will eat here.
mrs18 . 2024-03-17
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I don’t say this lightly, but this was the best gluten free fish and chips I have ever had. The quality of the fish was amazing, the batter light and cooked through with no sogginess at all. The taste was sublime and I am already excited to return. My partner also really enjoyed his non-gluten feee fish and chips. A gorgeous menu that on the day included market fish such as sea bass and mussels. Lots of happy faces in this restaurant. Thank you 🙏
Maps41894156480 . 2024-03-09
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Visiting an undergraduate grand-daughter, I followed her recommendation to visit a favourite of her gang. Not disappointed! It is more than a fish and chip place (although they looked good). It offers a basic , but pleasant dining room with good, friendly service and a decent range of menu. I was thrilled to find an old favourite from years ago.-.Arbroath smokies - every bit as good as I remembered. Not at all expensive
GrassingtonMike . 2024-02-29
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Average over priced my fish was fine but my grandsons mini fish was full off bones chips were fine much better chippy in Anstruther and leven
Tam K . 2024-02-12
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After losing any enthusiasm for Cromars along the street, it was time to return to Tailend for a carry-out. Have to declare that the Special (breaded) Haddock Supper was absolutely superb on several fronts. The size and quality of the haddock was most satisfactory, the breaded coating was light, crisp and golden, the cooking was exemplary and the chips were flavoursome and beautifully cooked - with no green chips. Overall this experience was most agreeable - although I'd appreciate if the management reinstated the 'Specials/Catch of the Day' board to tempt customers to move beyond Haddock and Chips.
Rest757 . 2024-02-11
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We (family of four) visited St Andrews in December 2022 and found this place for lunch. Fresh and tasty fish and chips.
gankor . 2024-01-22
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The fish and chips are excellent but we won't go again. The place is extremely noisy and makes the whole experience of eating out very unpleasant. Having been previously i did ask, when making my on-line booking for a quiet table but either there are...
Mobile55146638476 . 2024-01-15
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Love this place. Little restaurant set away from the street inside but beautiful seafood. They had Gluten Free battered fish and chips with gluten free vinegar (no malt). It was divine. The staff was super friendly. You can make reservations or drop in to see...
cturpintx . 2024-01-13
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Great quality and delicious meal, but it was the warm welcome and great service that was above all expectations. Thank you and we will be back soon x
881alisonm . 2024-01-07
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I dont like fish, but this one made a fantastic fish burger, it may be a tiny bit expancive but the sauces were so good i thot they where home made go here
Adreeano A . 2024-01-04
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I went in a few nights ago after I finished work. First of all the atmosphere was awful, there was absolutely no interaction from the staff. You were asked for your order then no conversation except “card or cash” I stood in the small queue...
Paula T . 2023-12-21
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We are here a couple of years ago and were not thrilled. This time however, service was fabulous and food really very good, very fresh. Also, when I went to add a tip to our bill our waiting person advised a service charge had already...
Greentich . 2023-12-14
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Excellent fish and chips. Je me suis régalé. Un filet de poisson frais , des frites maison . J'ai pris un demi filet et c'était déjà une belle portion . Un gateau au chocolat avec une boule de glace et une sauce caramel , un...
Lizzy3921 . 2023-11-19
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THE best fish and chip supper ever! Great atmosphere, very attentive waiters. Pricey but absolutely worth it!
Emma M . 2023-10-24
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No St andrews trip is complete without a go round the Himalayas putting green and a follow up of a fish supper from Tail End. Sadly, the tail end may not be as good as it use to be. The fish was the greasiest we've...
Ryan W . 2023-10-16
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Had a takeaway today. Unimpressed with 2 girls and a guy on counter. Obviously guy was new and it took 2 girls to watch him. I asked for a lot of salt and vinegar on suppers. 3 times I had to ask. Guy never lifted...
eastneukfan . 2023-10-15
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Spotlessly clean and great service - North Americans know how to look after customers. Grilled Halloumi and crispy potatoes were excellent. Chicken goujons loved by my daughter but the star of the show should be the Haddock and Chips and whilst it was good, nothing...
pch75 . 2023-10-15
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Dropped in here following recommendation from friends. Shared a starter of mussels then we had a fish and chips / mushy peas, and a fried prawn / salad and chips Food was good and portions fine. Only issue was long wait for main courses and...
Z9026MAbillf . 2023-10-13
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Stood in queue not too long, had ordered fish and chips and scamp and chips, waited 10 minutes, not too bad, took them home a 5-10 minute drive, chips were cold, wife enjoyed the scamp but the fish had a horrible taste, like not fresh,...
KEVIN P . 2023-10-01
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La vacanza a St. Andrew non poteva essere cosi' bella, se non avessi cenato quasi tutte le sere in questo meraviglioso ristorante. Il cibo proposto da Tailend e' fresco, c'e' un'apposita lavagna dove ogni giorno vengono elencati i tipi di pesce con vicino il prezzo....
Ilaria M . 2023-09-19
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Totally disgusting 🤢 and from a place we highly recommend before which is the most disappointing part 🤬that’s the last three meals that have been more than disappointing they have been disgusting 🤢 the first bad meal Was just after they went to cook with...
J5815YKdavidm . 2023-09-12
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I’ll start with the positives, chips - they were average, not the best, not the worst either. Now that’s over, a fish and chip shop should have good fish but theirs was dry and small. The peas were completely inedible, like bullets, clearly left hanging...
Hannah C . 2023-09-09
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This was a return visit,we normally come here when we're in StAndrews,the food was great as usual. The one thing that really bug's me is the addition of tips to the bill. In the 37 years I have in the restaurant and catering trade adding...
Go62837964025 . 2023-09-05
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Restaurant as part of takeaway. Huge queue to takeaway. Good sign. Fresh fish and shell fish looked excellent. Had the grilled halibut. Super
HLaser101 . 2023-09-04
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Used to be great here. What a disappointment. Sat in and ordered 2 fish and chips. One was battered and instead of it being a whole fish it was 2 heavily battered tiny fillets of fish. Hardly any fish, mainly battered. One was breaded and...
JillAdventures . 2023-09-01
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Queue for takeaway was huge, decided to try and get a table inside. Wish I hadn't bothered as the food on offer was well below par. My partner and I opted for two full fillet fish and chips and a pot of tea for two....
Nomad32266510380 . 2023-09-01
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As regular customers at the Tailend, in Dundee, we didn’t hesitate suggesting the St Andrews one, when meeting friends, who were visiting. Sadly, the experience was very disappointing, overall, falling very short, compared with the Dundee offering. Admittedly, it was busy, on this early Friday...
Graeme F . 2023-08-31
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This must be the 4th time I have bought a takeaway for my family and the App is not working. Total spend of 4 visits £200 plus and no points. Frustrating.
DayTrip00507274403 . 2023-08-27
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Called in without booking for lunch. Place very busy and some people decided not to wait but we got a table. We both ordered fish and chips, mine in batter and my wife had breaded. Portions were very good and we thoroughly enjoyed what we...
Leon W . 2023-08-15
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Return visit - Popped in for dinner and noted the 'Today's Specials' board was missing - so no 'catch of the day' to tempt my palate or pocket - disappointing start. Ordered a fish supper from a pleasant member of staff and stood to the...
Rest757 . 2023-08-13
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£12 for a fish supper that consisted of 15 dry straggly chips and one fish that was dry and flaky. Don’t believe the hype. Dreadful and won’t be back
Sherpa13219664043 . 2023-08-08
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Is grilled fresh fish available in St. Andrews? If that’s what satisfies your appetite, then you need to eat at Tailend. My wife and I ordered the fresh Halibut and a side of broccoli. The meal was fabulous. It was prepared with excellence, and the...
touchtheglobe . 2023-08-02
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Friendly staff , great service , great food , always mange to get a table in this fab bustling restaurant.
ValerieStuart . 2023-08-02
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My family and I had another lovely meal at The TailEnd on July 16th. My daughters are 6 and 2 and were welcomed warmly by the staff. Children eat free on Sundays which adds terrific value. The atmosphere is friendly and relaxed but you still...
CeeCeeUK . 2023-07-25
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Very disappointed! I appreciate that costs have gone up but 1 piece of fish and just enough chips to cover the bottom of the carton for £9:50?!? Been coming here for years and standards have fallen greatly. Fish was thin inside a thick piece of...
Nomad07751635618 . 2023-07-25
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Very good service and choice of fish. We always visit when in St. Andrews (recommend booking as it is very popular). Was slightly let down by the fish curry this time, wish they would go back to the Thai style sauce, as the one I...
Claire H . 2023-07-23
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Lovely family dinner with elderly grandparents, our server Marc was so attentive, thoughtful and patient with them. Fabulous service and wonderful food. Would highly recommend.
Amy C . 2023-07-21
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We had a delicious meal. It was part of my birthday celebrations and Marc made our night very special
Fiona C . 2023-07-19
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Absolutely tasteless fish and chips … ! Can’t believe this was rated as one of the best fish and chips places in St Andrews
GoPlaces55941317963 . 2023-07-14
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We were on a tour from Edinburgh to St. Andrews. The Tailend Restaurant was on Market Street in St. Andrews, not too far from where we needed to meet our tour, so we decided to stop in for a quick bite. So glad we did....
JLeslie22 . 2023-07-11
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This place gets good reviews, however our experience (Saturday 8 July) was shockingly bad. Food was average and expensive. The service was deplorable. All our food - starters and mains - were served within literally a couple of minutes and we were told that was...
iain m . 2023-07-11
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Having been a loyal and a geat customer for over 10 years i have to write this about the tailend it was always a pleasure to go their but now its time to change over cooked fish and dry chips hard it has to be...
derek d . 2023-07-10
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Having been here many times I noticed when paying the price had increased around £2 per fish supper,I thought fair enough as costs increase etc,after driving to the east sands to eat we found the waiver thin fish over cooked and inedible,the chips rock hard...
Mark H . 2023-07-05
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Was having an incredibly terrible day after our check in at the air b n b we booked went wrong and then decided to go book a table for our family until I sorted somewhere to stay last minute. I was met by Mark, who...
HardworkingMrs . 2023-07-04
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Return visit after a few years. Typical café decor and atmosphere. Very good fish & chips, with a selection of fish, and good mussels. Recommend.
JMNZug . 2023-07-04
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Bought a fish supper just under 12 quid and was shocked when I got home a measly extremely thin piece of fish covered in batter. Usually have a great fish supper from here but this time it was terrible and charging top dollar for what...
Beano B . 2023-06-27
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Made my husband terribly sick, obviously food poison. Textbook. Probably had fun wanting to make the Americans ill, “Let’s feed the Americans the rotten fish.”
June475 . 2023-06-21
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Have been a fairly regular visitor for years on and off. We went last week for takeaway. The fish was pretty disappointing. The batter was hard/chewy and too greasy (it was the same last time re the greasiness but put that down to a one...
Louise S . 2023-06-18
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This was not the 'restaurant' I was expecting, but a Chippy with lots of tables. It was busy, and we were seated out the back under a skylight that made the alcove very bright and cheerful on a drizzly day. I was disappointed that there...
MyraW423 . 2023-06-11
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Fish and chips cooked to perfection. Great atmosphere and entertainment! Couldn’t have asked for better! We loved it!
Pauline M . 2023-06-09
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We had lunch here last week, food was good but expensive. We had already done a similar meal in Anstruther and while we realise St Andrews is an expensive place we spent almost £50 on a pretty basic fish and chip lunch for 2. Add...
whistlestop . 2023-06-06
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My husband and I decided to treat ourselves on National Fish and Chips day, so we order 2 fish suppers to take away. We've never has an issue with The Tailend before but this time it was really disappointing! The chips were great...no the only...
fargo72 . 2023-06-03
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The "large" cod was just a couple of inches at its widest point & only about 6" long; it was also thin & certainly not the chunky item I was hoping for. The fish was cooked in batter & some oil was still coating the...
pauldmiller . 2023-05-31
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Visited on a busy Saturday in May. Party of four, all very impressed with the quality of the fish and the service. Would return and recommend. Breaded haddock was a highlight.
laureneroffey . 2023-05-28
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We went as a family of 4 on a Sunday evening. Kids main meals are free and it’s a deal we have made use of before. However, the service this time was awful. We waited over 40mins for our food to arrive and nobody offered...
Lenin1924 . 2023-05-28
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Waited at least 25 mins for 2 small fish suppers. The fish was extremely overcooked. It was dry and like rubber. We go to the tail end every time we go to st Andrews which is at least 6 times a year,but don't think I'll...
lornaj268 . 2023-05-27
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Great welcome from staff in spite of our booking glitch. Good selection of fresh fish, tuna was grilled to perfection and the chips are to die for.
GlobetrottingScotNiv . 2023-05-26
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Wowwww ... absolutely the best fish and chips I have ever had!!!! .... delicious!! Friendly staff....food is top quality and very plentiful. The fish was huge and the chips were perfect. The price really is an absolute bargain and cannot be beat in my eyes
131cm . 2023-05-24
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Oh my gosh is this place delicious. We had fantastic cocktails, the scallops, mussels and fish and chips, and some wonderful toffee pudding. We loved every single dish, and must say - this is how mussels and scallops *should* be served! The food was spectacular...
Kelsey H . 2023-05-23
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Fish and chips amazing as usual but getting very expensive. We really fancied a chip butty so asked girl for bread and butter with our fish and chips,we were disappointed that it wasn't the normal bread you would have with fish and chips but small...
weescott1 . 2023-05-20
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Very unpretentious restaurant, the fish is very fresh and well cooked. Its decor is basic (it's a restaurant behind a fish & chip shop) but prices are fair, the service friendly and food good. Will be going back when we're next in St Andrews.
DavidMcM17 . 2023-04-30
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Went to the Tailend for a 60th birthday party with 50 others. Marc and the team put on a fabulous party, delicious cocktails and brilliant decor! The food was great - best fish and chips in St Andrews! Thanks for having us!
Isabella N . 2023-04-23
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Been using the Tail End since 2012 on a fairly regular basis. Great food and service. HOWEVER, we turned up and we’re told by staff to go through . It was 1155 and the restaurant opens at 1200. We were sent out of the restaurant...
Alan T . 2023-04-18
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Delicious fish and chips. Fresh and very tasty. Excellent service in a nice environment. Other fish dishes on the menu also sounded good
Matt H . 2023-04-16
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Fish and chips were really good however the only downside is that the restaurant is looking a bit tired and could do with being cleaned/freshened up a bit. The gents in particular are needing some maintenance as the flooring was flooded
Sightsee33333777652 . 2023-04-09
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I thought this restaurant was overpriced but didn't realize until later that they had added a £6.69 gratuity!!!
virginiacQ9761MV . 2021-09-23
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This restaurant must be one of the best for Fish & Chips in St AndrewsOur fish (Haddock ) was one of the best we’d ever tasted it was cooked to perfection and was so fresh the chips & mushy peas were superb we were served by Amy ProvanShe really did go the extra mile to ensure everything was perfect for us she cleaned our table so throughly we felt really safe the restaurant was spotless & she was so friendly and attentive it made our day I can’t recommend this restaurant highly enough
lindasargent . 2021-09-19
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A very busy Saturday night service but queue managed quickly and effectively. Great fish and chips - much better than other outlets we’ve been to locally.
helentO7332DG . 2021-09-12
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Excellent fish and chips in a limited menu. Service was a bit distracted, maybe because the place was very full. We didn’t drink but there seem to be a wide array of beers and cocktails to choose from.
ckatsuya . 2021-09-07
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Why not cook the food a little faster? Most of the queue are looking for a fish supper so think ahead. I queued for 35 minutes while you managed half a dozen orders. There are too many staff doing hee-haw behind that counter. Invest in something more than a scrap of paper to control the orders and get employees who can think for themselves. I'm not coming back until you fix things.
DavidC856 . 2021-09-05
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Booked a table in the restaurant for 6.00pm. slow service and slow delivery of food. We seemed to be second in line to the punters on the street. Pity that the service and ambience of the restaurant did not match the fish and chips, which were the best. Disappointing that a seafood restaurant had a limited selection of seafood. Overall, somewhat disappointing.
410burpee . 2021-09-01
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First time here and the food was first class, my Arbroath Smokie was first class as was my parents Haddock fish and chips, would highly recommend this place and I will be back in the future.
jameslP7288BS . 2021-09-01
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We loved it here - the food was spectacular - so spectacular that we came back the next day for more. The service was absolutely spot on - friendly and attentive but not smothering and every dish ordered arrived at its peak of perfection.
T7479XJmarkh . 2021-08-31
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The premises looked nice and the staff kindly gave us a table without having a booking. The noise! created from the chat of other customers was deafening and we all said it was difficult to hear. Order in and the food arrived.Not what I expected from a fish & chip restaurant. The menu is not the same as the takeaway menu. However, the food was nice but sadly over priced for what I had. Grandson took a chip and he was crying as it was far too hot. I’d recommend leaving a child’s meal to cool down a lot before even serving itI would say nice but not worth the money. Travel south to Anstruther and get a proper fish & chips in the restaurant
SidneySmutt . 2021-08-29
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Had dinner with a friend during recent visit to St Andrews and highly recommend Tailend. I had the king prawn starter and grilled salmon main, my friend had fish and chips. Both were excellent, and because I had Arbroath smokies on past trips to Scotland, I ordered one here. I have to say that if you enjoy smoked fish the Arbroath smoky is hard to beat. The food was excellent and the service was fast and efficient.Highly recommended.
Walter92532 . 2021-08-28
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Lovely food and a very friendly young lady running the cafe. Prices are very reasonable. This is a review for the same address but new owners and called now callef Chinwags
155 Opinions
What a disappointment. I found the Bothy at Boglily on TA, loved the look of the place, the gorgeous photos of cooked food on their site and the good reviews. We are doing a road trip and this was going to be our Sunday morning treat. The car park was jammed with cars and we saw people standing in a queue to pet baby goats. Upon entering the inviting Bothy and asking a young man for a table, we were told that we couldn’t bring our dog in. Fair enough. Not every dining establishment is dog-friendly. Though I was a bit surprised as the restaurant is in a buffalo farm, there’s a petting zoo and it’s in the countryside. The sun was shining so I asked if we could order our meal and sit at the table on the deck, directly next to the door of The Bothy (see photo for proximity). The young man’s response was that they don’t offer takeaway. I queried whether a table one step from the door qualified as takeaway. It reminded me of the TV ad with the man trying to buy potatoes at a farm shop and being told that he can only pay with digital currency. People taking themselves so seriously that they don’t think of the customer experience. We had driven up from our holiday cottage at Kinghorn especially to get a nice cooked breakfast from their lovely menu, so my surprise and disappointment were apparent. I was directed to the outdoor kiosk they call the Milk Bar to order something from their limited selection. We ordered one Double Cheese Toastie with fries, a latte, an affogato milkshake ( made with buffalo milk ice cream) and a scone, which was on their menu. The two lovely servers told me that they don’t sell scones outside and I would have to go to the Bothy Café to get one. When I explained that I had been told up there that I couldn’t get anything from them takeaway, the young woman offered to go get one for me. They were both very sweet and I apologised for my previous grumpiness. Unfortunately, it wasn’t worth the trouble. The cheese toastie and fries were served in a cardboard tray. The toastie was on “cheap white bread” according to my partner. I didn’t taste it. The fries and the milkshake however, were excellent. My scone was dry, cold and crumbled into breadcrumb texture when I tried to spread some butter on it. The crumb was impossible to pick up and eat but my dog liked it. It wasn’t worth eating for me as it then began to rain and we had to head for the car. I can’t help but think that the very cheerful, welcoming and upmarket website promises more than it delivers.