Based on 1.148 opinions finded in 3 websites
Based on 1.148 opinions finded in 3 websites
Opinions
Handy location as it is on the way into town. Good selection of Ales, there is a beer garden which is great when the sun is out. The premises is very clean and has a welcoming atmosphere. A pool table is available and is reasonable at 50p per game.
Dougie Smith . 2024-10-30
MORE AT Google
We called in after a very long walk because we got lost 😊 The staff were amazing. The food was very good and it had a lovely atmosphere We would recommend it
Susan Owen . 2024-10-23
MORE AT Google
Its a good atmosphere, very helpful and friendly staff and very good value
Dave Gregson Writes And I2I4 non for profit . 2024-09-18
MORE AT Google
Great place friendly old school atmosphere good beer
Richard Petheram . 2024-09-12
MORE AT Google
Dropped in for Sunday lunch today,it was our first visit-definitely WON'T be our last. The staff were lovely.The service was second to none and the food was AMAZING.You get a choice of small or large lunches too. We will definitely revisit. AND we got to meet the Chef-he was lovely. Thank you to all x
sheena c . 2024-09-08
MORE AT TripAdvisor
Did nit use the rooms but lunch was filling and we'll cooked good service and good beer..
Adrian Scott . 2024-09-01
MORE AT Google
Great location great food rooms ok floors are uneven but it’s really pub so can understand that and apparently has haunted room
chippy11 . 2024-08-26
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Where do I start... walked into the pub and asked if they were still serving food and the staff behind the bar said "yeah the menus are still other table." There was no advice on steak night, The food was very nice but the staff were very apporling, they were very rude and the way they spoke when we finished our dinner was not good either. They never asked if our food was nice or anything.
Sophie A . 2024-08-23
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Pumpkin soup FULL of inedible woody seed husks. Upon complaining, we were told that the soup was "artisan" and offered another bowl. The chef's definition of artisan is clearly throw entire vegetables (seeds and all) into some stock and blitz. Hmmm. This came on top of our order being lost in the first place. Fish finger sandwich was good though.
Mark G . 2024-08-17
MORE AT Google
Had a meal and it was beautiful, Yorkshire pudding wrap with beef and roast potatoes and gravy really nice,i highly recommend this and will be going again,oh and washed it down with a pint of birra morretti ❤️
David Wood . 2024-08-16
MORE AT Google
Hayley Fantastic day The festival was brilliant, the bands were brilliant, atmosphere was brilliant. A massive thank you Can't wait for the next one 😊 Simon 🤗
Passenger55674408693 . 2024-08-11
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A BIG shout out to team Swan for the family 'SwanStock' day they put on, on the 10th August 2024 (yesterday at the time this review was written). Live bands, magician, BBQ and free bouncy castle for the kids. The atmosphere was very friendly and relaxed and everybody had a great day from start to finish. The bar staff were (as always) superb in dealing with the orders. Although shattered by the end of the night the girls served quickly and with smiles. Girls, you rock. Thank you very much to Hayley and the team for putting on such a brilliant, FREE event. Much love from BlueBeard 😁❤️
Guy W . 2024-08-11
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Just called in after doing a car boot (not local) and made to feel welcome, plenty of parking behind in Morrisons and most important, the young girl and lad behind the bar were so attentive, pandering to our demands for coffees and teas, serving them as quick as beers and wines for the group. Thank you! The management obviously pick their staff carefully and it doesn’t go unnoticed.
G M . 2024-07-21
MORE AT Google
Had a beautiful steak in the Swan on sabbath as a birthday treat from my friend she had the scampi and it was absolutely amazing
Carron Potts . 2024-07-15
MORE AT Google
Whilst returning to Leeds from a Veterans Day gathering in the North East of England I got my 83 year old mother right up to the door and luckily secured a table through the assistance of a delightful young waitress lady from Latvia. Small portions for elderly were on offer which we both availed of. Braw
KevinP1314 . 2024-07-04
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A cosy, friendly pub serving lovely food. Great wine, too, and all at very reasonable prices. We had the most delicious steak and ale pie ever. Definitely worth seeking out if you find yourself in Wetherby.
Lucie Ruddock . 2024-06-18
MORE AT Google
Very friendly staff. Great beers. Reasonably priced. Meals available although we didn't sample them. Well worth a visit.
Andrew W . 2024-06-17
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Was going to order food but saw one of the chefs (sorry to be rude) but the slimmer one, with his blue gloves on blow snot out of his nose onto the floor in the smoking area with a cigarette in the other hand. Absolutely turned my stomach.
Sam S . 2024-06-15
MORE AT Google
Love this place best place in Wetherby great friendly staff and food is delicious , Especially the Yorkshire pudding wraps.
James M . 2024-06-02
MORE AT TripAdvisor
Top food Chef go the extra mile for you Staff are excellent too
Damion Airth . 2024-05-25
MORE AT Google
We booked to visit for dinner last minute after finding that we’d left the nearby Stockeld Park later than expected and are very happy that we came. The pub itself was a lovely mix of traditional pub and eating area. It was accommodating for our party of 8 which included 4 children aged 6 and under. The staff were all friendly, made us feel welcome and checked in throughout the visit to make sure we were ok. The food itself was lovely. We ordered from the Sunday menu and the portions were generous and we all left feeling satisfied. There was a good selection of alcohol free drinks available too which is always a bonus when people in the group are driving! Thank you to all the staff and we’ll definitely be visiting again if we’re in the area.
Selene M . 2024-05-19
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Booked for 4 at 4.00pm first impression great a full pub is always a good sign. Sunday lunch was the preferred meal, between the four of us we had Beef, Pork and Chicken. Served with Yorkshire puddings, veg and roast potatoes, and a lovely sweet sticky caramelised carrot. Plenty of gravy, but if you prefer your gravy on the side just ask. The staff were great couldn’t do enough for us. Give them a try there doing a brilliant job of reviving a great Pub.
Susan H . 2024-04-07
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Great place to watch football,good atmosphere
Christine Singleton . 2024-03-19
MORE AT Google
Nice place, they've even got a pool table with contactless payment.
D. Fleck . 2024-02-08
MORE AT Google
I had fish and chip they where really good
Robert Hope . 2024-01-30
MORE AT Google
Excellent Sunday lunch ...welcome to the new folks running it and doing a great job 😁 no..let's get this lovely Pub going again .
Janet Sherburn . 2024-01-29
MORE AT Google
Excellent food very friendly service
Dean . 2024-01-23
MORE AT Google
my wife daughter and grandaughter went for a ride to wetherby we decided to have dinner ihad already seen the pub when we drove by it so we agreed to give it a try and am i glad we did it was excellent. the service we recieved was first class the food was delicious and we could even park the car in pub car park.we will definately be going back in the near future
Colin G . 2024-01-22
MORE AT TripAdvisor
Lovely place. The staff were great. The food was absolutely delicious and very reasonably priced. Can recommend the Wetherby Parmo and the Cumberland sausage and mash
Jane Thomas . 2024-01-20
MORE AT Google
Recently been taken over by a wonderful new team who have breathed a new lease of life into this pub. Food is amazing, home cooked and fresh. Drinks are perfect. Well done Sid and team
Hayley Michelle . 2024-01-17
MORE AT Google
Nice pub, came here for a lunch meeting, as they used to do great food. Sadly they don't serve food anymore, so left hungry. Friendly place though :)
Tony S . 2023-12-18
MORE AT Google
Had a round. Children (13 and 9) played pool. Was seated directly opposite across pub so could see at all times. Bar maid made a point of coming down to say they need to be supervised. Awful women. Avoid this pub
Kevin O'Brien . 2023-12-16
MORE AT Google
Met several friends for a social gathering on a sunday evening, it was stone cold empty. While the service was good the decor, especially the seating needed throwing out and completely replacing, it was filthy and worn. The place looks like it needs a complete revamp or it will stay empty.
Gary Othick . 2023-11-23
MORE AT Google
Waste of money, no food menu, no TV and very loud room. A lot of money for no service. We should have been reimbursed as on booking.com it states all the above amenities were available.
sandratA3505RK . 2023-10-20
MORE AT TripAdvisor
Remind me to never ever visit this place again. Party of 12 which subsequently trebled the amount of customers the pub had, decided to go for a couple of drinks after being out celebrating out mother's birthday. After ordering and paying for our drinks which was a combination of beer, wine and pop for the kids the chap behind the bar who was three sheets to the wind decided to tell us we had 10 minutes to finish our drinks as two of our kids were too young to be in the pub. It probably would of been a prudent idea to of informed us of his rules prior to taking our order. We left as disgruntled customers never to return again as his attitude stunk.
leon hunt . 2023-10-08
MORE AT Google
Room smelt horrible.. Room old fashioned..no TV as no Internet spoke to manager about TV was told it had been reported to the brewery for weeks .. wall paper coming off wall .. curtains not attached.. so depressing we left without staying came home a day earlier.. never again..was so upset as whereby is so beautiful 😓
Jayne H . 2023-10-01
MORE AT TripAdvisor
I do not recommend dirty place, paid parking. Najgorszy pub w jakim kiedykolwiek I was. Jeszcze parking płatny, a info na ten temat brak. Come have a beer and pay your parking fine. There is no information that you have to pay for parking online
Ozzie Likos . 2023-09-27
MORE AT Google
Hotel is lovely and the area is great, however when paying £100 a night I expect to have a decent sleep! The pot wash has been on and off all night and sounds like they are doing it in my room, very loud and inconsiderate :(
Melissa H . 2023-09-16
MORE AT TripAdvisor
We stopped there overnight on our way back from Scotland to meet friends as we used to live in Wetherby. Very disappointed as room wasn’t ready and had to go for a walk and they don’t do breakfast and we were told to go to the local supermarket which has a cafeteria. The only good thing was situation as in the middle of Wetherby.
Joyce M . 2023-08-22
MORE AT TripAdvisor
It is not very friendly anymore and will not be going again they no choice of bees just j Smith's which is not the best at the best of times Xxxzzz
Roy Steel . 2023-07-28
MORE AT Google
Awesome place to stay, drink and eat, The landlords and staff were very accommodating. Older crowd, so felt a lot safer than most places. Everyone was friendly. We will be back Thank you so much.
NSSinYork . 2023-07-18
MORE AT TripAdvisor
I often come here for a pint of Ale. You get a pint of good Ale for 3.35£...very good deal. Parking is in the back if needed!
Az Az . 2023-07-18
MORE AT Google
Came here for food and drinks with friends, well worth every penny. Will be back for more gorgeous meals
Charlotte Reynolds . 2023-07-18
MORE AT Google
Good value and tasty food, very friendly staff, free parking for pub guests and a good selection of drinks. Will be back again soon. Nice afternoon out.
Sun Seeker . 2023-07-18
MORE AT Google
Outstanding and delicious food staff always go the extra mile great location clean and tidy .
Laura Hobson . 2023-07-18
MORE AT Google
Stayed here a few times in the last few months. Lovely clean rooms. Fabulous friendly staff. Very good, reasonably priced food. Parking to rear just give your reg number at the bar but loads of signage to remind you. Highly recommend a visit or stay here.
Julie Walker . 2023-07-18
MORE AT Google
Outstanding food great menu lots to choose from friendly staff nice clean and tidy pub the pudding was divine
sou r . 2023-07-18
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Stayed here a few times. Fabulously clean quirky rooms. Friendly staff. Really relaxing atmosphere in the pub where you can enjoy a great pint with tasty reasonably priced food. Will definitely be back.
Julie W . 2023-07-18
MORE AT TripAdvisor
First went in got greeted by Craig very pleasant made us feel at home the food was outstanding and great prices it was nice clean and tidy plenty of drinks to choose from .
V3889GRlaura . 2023-07-18
MORE AT TripAdvisor
The first thing I do when researching an establishment’s review is to look at the Authenticity of the reviewer. So I saw the last two negatives on The Swan and Talbot and both profiles were created in July 2023. Only two reviews. So I took no notice. My review is genuine. A great safe place. Clean, the staff are wonderful and couldn’t do enough for you. There’s no youngsters at all, all middle aged and older clientele like myself. The food wonderful, The singer was on, people danced and had a great time. I’ve been 3/4 times now and not once have I witnessed any trouble. The new landlords have ironed out all the problems from previous. Highly recommended. A great place to eat, stay and a fabulous commute to York City, Well done and thank you. We will be back.
Science W . 2023-07-18
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Sunday afternoon was a great laugh with the pubs weekly Sunday Funday quiz event. Finished off our weekend away perfectly. We ate here on Saturday and the food was excellent and good value for money. Very friendly and helpful staff. Comfy beds and everywhere was spotlessly ckean. Will definitely recommend this place and be back again next year. Thank you.
G875CP . 2023-07-18
MORE AT TripAdvisor
I’ve been coming to The Swan & Talbot for the last few months since the new owners took over and wow what a great pub it’s become. No longer are the druggies, alcoholics and underage using this place. Thank goodness! The kitchen is back open serving delicious food, pub is spotlessly clean and the staff and management are lovely and welcoming. Please ignore the 1 star reviews as this is not the place they make it out to be. It’s family friendly, pet friendly, LGBTQ friendly and a nice safe place to come too. Value for money as well.
Chaddylad . 2023-07-18
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Incompetent staff gave my relative wrong information when I went to get my car, then lied about it. We only went to support the place because it’s suffered from a terrible reputation of serving kids & turning a blind eye to certain antisocial dealings. Now the staff are as awful as the fighting regulars.
ELLIS882 . 2023-07-16
MORE AT TripAdvisor
Ideal for quick meal before going out
Bridget hares . 2023-07-16
MORE AT Google
Staff are incompetent, give false information then lie about it. They’re incredibly rude. Do not recommend. Sadly apparent why it has such a dire reputation, high staff turnover and more managers than Crystal Palace. Leave it to the kids & dealers that allegedly frequent it.
WetherbyShambles . 2023-07-14
MORE AT TripAdvisor
In a town with relatively few places to park, a pub with its own car park is a find! We needed lunch and a drink. The menu isn’t long, but both the steak and ale pie and the scampi were nicely presented and just right. Staff were friendly and keen to please, and the ambience was good - a friendly and down-to-earth place to meet, eat and drink. Prices are low, and excellent value. I’ll happily come back.
Dudler o . 2023-04-22
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We booked accommodation here for Wetherby Races. When we arrived, they claimed to have no record of our booking, despite us having a booking reference. They had taken our card details over the phone when we booked, and my husband had phoned to check the...
donnafC6329WP . 2023-04-01
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8 of us popped in for a pre dinner drink and found no Bacardi, no Cask Ales and a problem with the Guinness. Won’t be going back.
Yorkshire1245 . 2023-03-11
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The rooms were fine and what we expected from an old building. Staff seemed friendly but CHECK YOUR BILL when you leave. I was over charged for my stay here and when I asked about it on check out I was assured a refund would...
316kierrah . 2022-12-15
MORE AT TripAdvisor
Lovely pub. Landlord is very friendly and helpful. We stopped for 2 nights and had room four, nice shower, rooms very clean. Full english breakfast with tea & toast. Great place to stay for races or just to enjoy Wetherby.
carlos5750 . 2022-11-13
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Called in en route back to Barnsley from Knaresborough. The young blonde girl serving behind the bar made us feel about as welcome as a fart in a spaceman's suit. Took her all her time to talk to us despite trying to strike up a...
paulhS9190GU . 2022-08-28
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Stayed for one night and it’s not the best at all - it’s fine if you don’t care for tv or shower or noise or much really. The TV was smashed on arrival, but with all the other 3 rooms booked it wasn’t possible to...
Dontgooutmuch99 . 2022-08-25
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We arrived and a waitress who wasn’t very personable showed us to room 2 The room was very dirty Mould on shower screen and cobwebs all over the high ceilings There was a filthy loft hatch directly over the bed The bed did look clean...
Swift60 . 2022-08-03
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Highly recommend. The pub is situated in an idyllic town and cannot be faulted for the hospitality offered. The room I stayed in prior to travelling on, was exceptionally clean and attractive. Food is really good and very reasonable. Service in all areas of a...
262rosieg . 2022-07-28
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We were on holiday so popped in for lunch. Lovely pub, tastefully decorated, good menu, nice food and pleasant staff. Had the vegetarian sub with chips and my fella had the chicken sub with chips.
Relax55721424642 . 2022-07-26
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I pop in here on a lunchtime for a quiet beer during the week. The cask beers are usually Timmy Taylor’s - “Landlord” and “Boltmaker”. On keg there is the ubiquitous John Smith’s “Smooth” along with a couple of Beavertowns. Lagers are Kronenbourg, Foster’s and...
Westyjase . 2022-07-19
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Great lunch, good service and nice staff. Well worth a visit. We had chicken Katsu with rice and a nice dish.
douglasgU3930VK . 2022-07-17
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Food was lovely, staff were friendly, beer and food superb value for money. Would definitely return next time we’re in Wetherby.
Jackie W . 2022-07-16
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Had a lovely chicken in batter it was made light and crispy lovley food and liv the waitress was exceptional welcoming 5 minutes waiting for food it was hot and no fuss at all will visit again
691norap . 2022-07-16
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Passing through on long journey and stopped for lunch. We arrived at 12.50. "Do you serve lunch" " Not till one" "What beers have you got?" "Beers are off" "Coffee please" "We don't do hot drinks" "Steak and ale pie" "That's the only one we...
Voyager767537 . 2022-05-04
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What an absolute shame. As big fans of Wetherby my family has visited the Swan & Talbot on many occasions. Its a shame that our latest will be our last. After deciding to pop in for some lunch we were greeted by tech-related bedlam behind...
TheHonestQ . 2022-05-02
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Booked a Sunday Lunch for me and my husband for 12pm on 24th April and had this booking confirmed by messenger we'd travelled from Nottingham for Wetherby Races and wanted a Lunch before we went in we were told that they didn't start lunches until...
shazza283 . 2022-04-24
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Utter DISGRACE at what this pub has become. Empty glasses left all day, beer cans, cigarettes butts everywhere, filth disgusting toilets, glasses and tables that look like they have never been wiped. Where's the management and where is the standards? Shocking. Please please please DONT...
AndyB157 . 2022-04-18
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Been going to this pub to eat and drink with family and friends for years, and always had good food, drink and pleasant time, not visited for a few years due to covid, so was happy to go again for an evening meal with my...
paulhM4073UD . 2022-03-31
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I visit this pub quite often,Last time i was there was 25th March 2022, Well the Pub was discusting,A great lack of management was obvious,The Front doorway was dirty with leaves and general dirt,My shoes were sticking to the floor on the paved area around...
philipgZ3193CL . 2022-03-28
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We stayed as a large group here after races and arranged a buffet for 21. Excellent spread and lovely accommodation. Breakfast was wonderful with a large cafetière. Very friendly staff.
Bramblecourt4 . 2022-02-06
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So the food was good. Ordered two meals but We had to endure a bunch of drunk youngsters, some with connections to pub management. Awful noisy atmosphere. They should know better. Such a nice pub good food and beer. Just needs a bit of refinement
J2671OXpatrickf . 2022-01-14
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decent menu and good food note do not serve food on Mondays. . small step into the place which was warm and welcoming.
shoemaker_10 . 2021-12-14
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Booked two rooms here as we were attending a wedding at a local venue. The double room (room 2) has what we called the ‘hobbit’ shower If your over 5 and half foot you might struggle in here. The shower in the king room (room...
Invisi . 2021-11-21
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I stayed overnight on Saturday 30th October 2021. The service was fine despite the pub being busy with people attending Wetherby Races. My room was wonderful with lots of little extras and very cosy on a stormy night. Breakfast was prompt and more than I...
E8410AYjohnc . 2021-11-05
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Went to Swan and Talbot in the hpe of some food to bectold they were not vooking because oc Wetherby races. This I think is not good practice because it lets local people down in favour of the raving croud. Music was too loud and...
J2671OXpatrickf . 2021-10-31
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.y 88 year old father booked here for Sunday lunch today with a couple of elderly friends who were visiting. Posting on his behalf as he's just phoned me to say how awful it was! Beef was rubbish & vegetables weren't cooked. The pudding menu...
847petrinaw . 2021-09-26
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Just went to the Swan and guess what no food again. What are these muppets at. The pub will fail again if there is no food. Also volume too loud with football on. A complete intrusion. The guv needs to get his/her act together.
J2671OXpatrickf . 2021-09-25
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We stumbled across the Swan & Talbot & decided to pop in for lunch as the other place we had tried was full. The food was excellent & amazing value for money. The chicken tikka masalas were really tasty as was the veg red Thai...
lindsaycV6960FZ . 2021-08-11
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Ate here last year had Sunday roast all microwaved not impressed with staff or precautions but hey a change this year very busy with football on but very nice to see polite staff had steaks all good two puddings also good it is very difficult...
Rita D . 2021-08-09
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We recently visited this pub on a Saturday lunch time as a family of 4 adults snd 3 children. We were extremely disappointed with the quality of food 3 childs meals of chicken strips and chips served on very hot plates and we had to...
nicnog . 2021-08-08
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Myself and my friend usually spend a weekend here every January but haven't been able to, managed to get there this weekend, staff still extremely friendly and helpful, lovely place, very clean and lovely, the little extra touches are lovely, can't wait to get back, thank you
helenjfrost . 2021-07-25
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We were driving through Wetherby stopped in at The Swan and Talbot for a full English breakfast, the service was very good, quick delivery and the good was lovely well cooked served hot, staff were friendly and helpful will be visiting again soon
Helen H . 2021-07-24
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Not been since it was open again. Friendly landlord, great value drinks a pint of Ossett blonde & a medium Chardonnay £6.20. Overheard landlord talking to someone about the meals especially the fish and chips what good value they were. Called back another evening and decided to try the fish & chips. All main courses were £6.99 or two for £11.00. He was right about the fish & chips they were excellent, the fish was large. the batter was light & crispy, handmade chips, with garden or mushy peas. The pizzas that came from the kitchen also looked great as did the curries. All the staff were friendly & helpful, certainly go back again. Look out Wetherby Whaler !!!!
AandCP-123 . 2021-07-23
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Popped in for a quick lunch while driving through. Tasty food, served fast and extremely good value for money. The service was exceptional - highly recommended .
V9280IJlaurens . 2021-07-23
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Stayed at the Swan & Talbot for a wedding in Wetherby. Quaint setting with lots of original character features. Ben, the owner, couldn’t do enough for us, and drove us to the wedding himself after our taxi didn’t turn up. Great customer service.
James C . 2021-07-17
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Really enjoyed our nights stay at the swan and Talbot, great host creating a good atmosphere for customers. Comfortable quirky room with comfy bed - had a great nights sleep! Really enjoyed our breakfast, simple menu but extremely tasty! Would highly recommend this quirky pub. Drinks were not expensive which made the stay much more enjoyable!! :)
naomigM2387PC . 2021-07-16
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Yuk Yuk Yuk!!! The wife and I thought we we stop for a bite to eat and drinks. We were asked to take a seat and someone who come over and take our order. 15 mins later I decided to go direct to the bar to ask for the menu, I was ask again to wait in the seating area until someone arrived. Whilst waiting a group of four people leaned over and said don’t order the Sunday dinner. They said the beef smelt funny, carrots rock hard and gravy swimming in Greece. We heard them complain, but that fell on deaf ears to the staff. It was a case of ‘I’ll pass that to the chef’ as they left, the waitress took our order. We decided not to go for the roast dinner and I opted for the cheese burger and fries, the wife chicken burger with fries. Note, you have to pay first which had alarms bells ringing.The order look less than 5 mins to arrive at our table. We understood why that was after taking a bite. Both burgers were microwaved, rack hard around the edges and cold in the middle. This was wrapped around bread that was disintegrating with each mouthful. The fries were thick chips, cold and tasted like plastic. We left 3/4 of the meal, we complained and asked for a refund which they were not able to process as the manager was out. Clearly they are buying the cheapest ingredients and using basic skills for cooking the food. Do yourselves a favour, go somewhere else, save your money and don’t waste your time. Shocking from beginning to end.
Wander58561972024 . 2021-07-06
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I booked a room for one night on the 17/6/21 when on arrival the place was closed we had no notice of this not even a phone call we had five hour drive from Southampton I tryed to phone them but no answer I will never give them another chance again.
kevinbC2945GG . 2021-06-26
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Visited this place a few times over the years, sadly it never gets any better. I remember when I 1st visited a couple of years ago and ordered a pint of ale, and the staff gave me a funny look as if I was talking irish gaelic, I made a direct complaint to the manager about his staffs attitude, he never replied.Visited recently and it was exact same attitudes from the staff they employ now.The bar staff are arrogant students who seem to think they are too good to serve drinks to hardworking tradesman like myself. They need to get off their high horse and realise it is people like myself who pay my taxes so that they can go to college and university, because if they were rich enough to pay it themselves then they wouldn't be working behind a bar. Very arrogant and rude, constantly flirting with eachother in clear view of customers. Absolutely shocking attitudes.
Murphypatrick57 . 2021-06-18
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Booked two rooms, drove nearly 100 miles and arrived to find them closed. No warning, no message, email or phone call, and we werent the only people they'd done this to either. Met the owner in the car park when retrieving our car the next day to be met with screaming, shouting and swearing. Worst customer service I've ever experienced , avoid at all costs.
mackem37 . 2021-06-17
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We were visiting Wetherby for the day and stopped here. Family of 4, and 3 of the meals were very nice and good value for money, but after my wife had almost finished her ploughmans lunch, she noticed a large piece of mould on the bottom of the pork pie. I told a member of staff who said he'd speak to the chef (no apology was given) and took it away. After waiting almost 15 mins I went to find out what was going on. I was told that the chef, who apparently was the only person who could deal with it, was too busy to see me. After speaking to the serving staff for over 20 minutes it was clear no-one else could or would do anything, so basically their attitude was "lump it". No apology, never mind any kind of refund. A shame really as otherwise it would have been a nice meal.
SteveSG2392TR . 2021-06-03
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Went in on Saturday evening for a few drinks, met Ben and Tracey the owners who are so friendly and welcoming! They really look after their customers and their staff who are also very welcoming. Inside and outside looks amazing with plenty of seating area. We went back Sunday afternoon for lunch and the food was great value for money and tasted so good! Also definitely recommend the Burger fries which are a must try!Tom & Hannah (new locals)
TomZ5653FM . 2021-05-23
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I along with 2 work colleagues visited for lunch at the beginning of May, I left without been given a VAT receipt that I require for work purposes. I telephoned the bar and explained the situation and was asked for my email address which I gave, I was told this would be emailed through to me. I never received anything so called the bar back and spoke to a member of staff who passed me to “The Manager” who simply put the phone down on me. I tried calling back a few times but got no answer. On passing again I stopped in to the bar and spoke to a member of staff and explained the situation, she told me I was asking the wrong person and started texting someone, having waited approximately half an hour I overheard her talking to another member of staff saying she didn’t have time to go through the till to get me my receipt. I left yet again empty handed. Disgusting customer service and will not be back.
gordonjj71 . 2021-05-22
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A big thank you to Ben and the team.Really enjoyed our overnight stay at the Swan and Talbot . Great food, great beer and cracking accommodation . All in all real value for money
Mick A . 2021-05-18
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338 Opinions
Banging place on matchdays. Fast staff so you're not waiting to ve served too long. Good beer garden.
1893 Opinions
Nice pub, warm and comfy with new Christmas meal offers and Christmas drinks too. We had the chocolate orange espresso martini which was absolutely lush. 2 for £9.00 too which was great. Even the coffee is great so I would highly recommend.
41 Opinions
Love this little gem of a cafe. The staff are super friendly to humans and their 4 legged friends and the coffee is the best. (And I love coffer)
2593 Opinions
A comfortable and welcoming pub. Very friendly and attentive staff, quiz night every Monday and I have never been disappointed with the food and drinks, which are of course all reasonably priced.