The Swan Hotel in Wiltshire

Really lovely authentic Thai food, we would highly recommend! The staff were very friendly and lovely to our children. We would definitely come back!

Lovely Thai green curry, beef massaman and special noodles followed by dessert sharing platter. Waitress was very helpful with suggestions on what to order and made us feel welcome.

Hadn’t been able to go for a while as my Husband has been ill so delighted to be able to go back and eat there again. Booked a quiet table as they opened. Food was as always delicious well presented and we could not manage a dessert as full. Would recommend it to anybody . They have an excellent selection of food which is in pleasant surroundings and such good value for money.

Bloody incredible food. Full of flavour and an absolute delight to eat. Reasonably priced as well for a decent amount of food. I would highly recommend eating here. Although we decided to eat in the pub rather than the restaurant (mainly due to us playing a lot of card games)

We were staying in the hotel as it had this Thai restaurant. Very poor service,we were shown to the bar area with a log fire, the Thai Restaurant was not being used that night but we were glad as it looked dark and uninviting! We choose Tempura Veg which was Ok but not good.Chicken Satay which was bland if it wasn't for the chilli sauce not good, as for the Thai fish cakes they were hard and rubbery and not editable. The Jungle curry was watery and bland. And to top it all the red hairer bar member that served put a 10% service charge on the bill, which I read after was only for groups of six! Couldn't be bothered to question the bill after a very disappointing meal. There is certainly no team of chefs out the back, perhaps the one chef who brings you the food!

Eat here regularly - food is excellent and huge selection on the menu. Nice setting, close to centre of the town and always made to feel welcome.

Very disappointing takeaway this evening after a few better weeks. Very inconsistent. E.g. last week we asked for a very mild Massamam curry - got exactly what we asked for. This week - too spicy and tough beef. Last week a very good Penang curry - this week less sauce and 75% of the duck was inedible fat. Previously we have always had starters with crispy noodles nicely served - this week just 6 small pieces of squid and 5 small chicken wings. Even less prawn crackers this week although what was there is still very good, Maybe a bad week - but we won’t bother again. Far too inconsistent quality - Shame. It used to be good and reliable.

We ordered a takeaway for our Anniversary in 'lockdown' . We chose Set Meal for 2 D - absolutely fantastic. Great mix of flavours and more than generous portion sizes; the delivery time was spot on. We really cannot fault the food nor service and look forward to being able to visit the reaturant in person when we can. Thank you for making our lockdown Anniversary memorable for all the right reasons.

Haven't eaten here for some time. Popped in for lunch which was very average. We had soup and some chips. The chips were tasty, the soup was ok but dull. The accompanying bread was on the menu as chiabatta but served as French . There wasn't a huge choice if you didn't want to eat from the Thai menu. The whole place had an odd atmosphere with the sticky tables that felt as if the varnish had just been removed, and the vases of plastic flowers everywhere. It all looked very 1950s but not in a retro way. It seems a shame because it's a lovely old building which could be buzzing with lunch time diners but there were only us and one other table occupied.

My wife and I happened to have a few hours in the town today and called in for lunch. We both went for the Thai curries and rice dishes which were really tasty, very nice indeed. The young lady behind the bar was very welcoming and friendly and efficient but she did seem to be the only person there doing everything? That said everything was delivered promptly and hot. Very nice indeed washed down with a nice pint of Speckled Hen 👍

Just had the carvery here. The meal was cold. The cauliflower cheese was over cooked and much of the veg was frozen. The saving grace was a good portion of tender beef

Playing golf at Cumberwell Park and went down to the town for a meal. Called in at The Swan - 16 of us. Table sorted for us very quickly and the meals were also served very quickly. Everyone in the group thoroghly enjoyed the very tasty Thai food. Would recommend as hospitality was very good

My wife and I stopped at the Swan in transit to Poole from the M5 as I had read good reviews and as we were going to rural France I knew that we wouldn't have the opportunity to eat Oriental food until we returned to England. We had the tempura vegetables and salt & pepper squid to start followed by chicken and cashew nuts (for my wife) of which I must make a slight complaint which is that in the menu there was no 'chili icon' suggesting that this meal was not spicy but it was and although my wife can eat slightly spicy food it is her preference to not by choice; I would have complained but she chose not to; that said the meal itself was delicious (I tried it). I had the Red Curry with Pork & pineapple and the coconut rice which was a delightful combination and the flavours were superb. I would certainly dine there again and recommend to anyone who enjoys good Thai food; my wife would choose from the English pub classics were we to visit the Swan again. One of the young waitresses was new and had little knowledge of menu items when we heard other diners ask questions about particular items and I think that better training should be given prior to sending new staff out to interact with the public.

Good location for Bradford on Avon, we stayed here to walk to Bath and left the car while we were out. Didn't eat here or have breakfast. Average room. +Free on site parking -WiFi didn't connect reliably

the Thai lunchtime special was superb and our waitress was excellent and very knowledgeable about both food and drinks. it was a pleasure to receive such good service.

Do not have the Thai jungle curry if you are looking for a spicy curry.When it was brought out I thought I had ordered a soup as it looked just like a bowl of soup very watery and served in a plastic bowl! It had absolutely no taste at all.I love a curry and thought this to be a real let down! Do not order this from the menu!

Terrible Sunday carvery! Frozen mixed vegetables, frozen Yorkshire puddings, frozen parsnips, sprouts boiled to within an inch of their lives and terrible tasting cauliflower cheese (probably from a pack). The drinks were very expensive and they had no drinks suitable for younger children. I would avoid the carvery on a Sunday.The restaurant looks run down and is in great need of updating.

We stopped here for lunch on a weekday on our way to Bath. This is a charming town and finding a pub that had Thai food was a treat. The four of us thoroughly enjoyed our meal and the entrees were made to order as one of our party has a food allergy. The waitress was knowledgeable and service was prompt. It may seem weird ordering Thai food at a pub, but we were pleasantly surprised. You could choose the level of hotness for your seasoning. We have eaten at the Churchill Arms pub in London and they also serve Thai food. We met the owner during our meal and he made certain that everything was satisfactory.

And that is about it! Granted, it is old but that is no excuse for a lack of cleanliness in the common areas.

We ended up at the Swan on Sunday for a carvery as the cafe we wanted to go to was booked out. We were the only people there which is always a bad sign and I wish we had not bothered. Two of the family had done a half marathon and wanted a substantial lunch. My elderly mother-in -law and I wanted a very light snack. When we were ordering we asked for 3 vegetarian carverys and clearly said my mother in law and I would share one. The waitress seemed fine about that. The food was dire. To be fair to them it was about 2.30 on a Sunday. The food had obviously been sitting for quite a time. The roast potatoes and parsnips were dried up. The yorkshire puddings were chewy and hard to eat. The vegetables were fairly unappetising although the cauliflower cheese was edible The nut cutlet was quite dry. The leek and cheese bake option was better. When it came to the bill we were charged a surcharge (£7 something) for sharing a meal. I pointed out to the waitress that we had very openly said we were sharing when we were ordering and she should have explained that there would be a surcharge as I wouldn't have bothered eating. The surcharge was removed and we paid and left. I would not go back. On balance the meal was not extortionate (£12.95 pp) but it was food no self respecting kitchen should serve as it was well past its best.

When we arrived the atmosphere was dead, and it was dirty. Management must be absolutely terrible. The waitress we had was absolutely clueless, “we don’t have Pepsi, but we do have that black one?” The drinks took absolutely ages to come out, considering there was only 3 couples in there. When the food finally did arrive, the burger bun was soaked in burger fat and it was dripping on to the plate. Disgusting. Walk 200 yards down the road and there is a lovely restaurant.

Iceland starters, sticky tables, greasy menus. Fawlty towers serving staff. Not good at all. Had set menu - mains ok.

We pop in for a family meal, the service was excellent and the food very tasty. More of a restaurant than a pub.

You know its bad when the bar man doesnt know that the beer he is serving has gone off and has been for what smelt like a week.

i dont think this place really knows what it is, its a hotel/pub/thai its very confusing and all round is not good, the food tastes old and so does the beer its like it has not been cleaned in a month

We were passing through town and stopped here for lunch. It was a nice surprise to find somewhere which serves both Thai food and pub classics which worked well for us. The green curry was quite spicy and lovely as was the chicken satay.

I visited here one evening with friends and it was pretty disappointing. There was no atmosphere and the boiler had broken, so we had to sit in the bar area, which wasn't ideal. The waitresses looked glum and as though they wished we weren't there.

The thai style restaurant based inside an old english hotel is a bit unexpected but the food was very authentic. The young waitress was very helpful and patient with our group of 10. Our food came out in threes but we were all happy with it. I had tempura followed by pad thai which was delicious. The only let down was the mochas at the end which came out luke warm, but were remade for us. Otherwise, we had a lovely meal.

Lovely country pub with nice accommodation. My bed was very comfortable and the staff were lovely. Nice atmosphere.

If you are thinking of going for a carvery I wouldn't waste your time or money.

The hotel is very old , so don’t expect mod cons. Rooms were clean .

Beautiful and welcoming hotel with the staff and owner very accomdating and chatty. Rooms clean and warm and morning breakfast just right size with a good selection of additional items juices fruit cereals ect. Good location to train station with only a 2 min walk away from hotel we chose this for a close connection to bath Christmas market:)

I used to stay here 30 years ago and have watched the Swan decline over a long period.

Worst experience ever last night and will never return. Only 2 young people desperately trying to run the place. Found table ourselves as no one around and our friends we were meeting already sat there called over to us. After 25 mins we were asked if we would like a menu, we suggested drinks would be nice. Chose set menus, hardly any starters for two people, 2 small salty chicken wings. Only 2 of everything for 2 people and portions were small. 3 people got their disgusting soup, 2 never did and we were told it was not on menu A (it was). Main meal was absolutely disgusting, rice clumped together, watery sweet & sour chicken which after one mouthful couldn’t eat as the chicken tasted of fish! Food tasted liked ready meal food, microwaved, not sure but didn’t feel it taste fresh.

The Swan is always friendly, welcoming and the perfect place to grab a coffee late in the evening after a meal. It's a cozy and friendly environment, often they have an open fire burning. The pub also has a great Thai menu and server some really good and authentic Thai meals.

We saw the Cask Marque, so called in for a pint. The place was very popular with a long wait for what looked like excellent Thai food. The beer was super, the service pleasant and there seemed to be lots going on at the place, with regular music, poetry nights and Bridge just some of the attractions.

Ce pub resto vous accueillera même tard dans la soirée ce qui est utile , on y mange bien et l'accueil l'est tout autant .

Delighted to find that the lunch time special menu included Thai choices. The ham(Wiltshire thick cut) egg and chips went down well and my Chicken Thai green curry was delicious. The bill, which included a glass of wine, 2 beers, ice cream and coffee came to £44 with a tip. The staff were all very pleasant .

In the area for work and took a trip out to Bradford on Avon one evening it's a lovely town and after a wander we decided to eat here. The food was served quickly, was beautifully presented and very tasty. The only thing missing was a bit of a personal touch, the waitress needs to relax, smile and make occasional eye contact.

Over priced at £120 per night, poor décor in room and bathroom, breakfast very sparse . will not be back next time in Bradford on Avon.

The drinks were crazy expensive- nearly £4 for a soft drink!!

We have been here before and decided to give it another try. Staff offhand. carvery meal dire, cannot believe roast potatoes were anything but frozen and had an unpleasant taste. Veg Luke warm with red cabbage boiled until grey and stone cold.

We had a walk around Bradford on Avon and thought we would call in for a drink and decided to stay for food. So pleased we did. The host was a delight he had such a good sense of humour and catered to our every need. I was accompanied by two awkward or should I say fussy eaters who like very plain food and the host did not blink an eye. The food was served as requested. I had the Thai noodle menu (chicken and prawns) and it was outstanding. The portions were just the right amount. I would recommend this place to eat the only down side was the outside looked like it could do with updating and would not eat outside.

Went in for the first time and the landlord was coming out with some questionable things, nevertheless we ordered a few thai items from the menu and ate. The food is expensive for the portion sizes, however tastes amazing. I doubt we'll come back due to prices and being spoken to strangely, but I do recommend if you want to try authentic thai.

Called for dinner at this place and chose from the Thai menu which was extensive. Apart from another couple meeting with who may have been the owner/Manager, we were the only other diners. The waitress seemed more intent on doing anything else than attending to us. We did eventually get served and the food was quite satisfactory. There needs to be more effort put in by the wait staff for diners - she was hardly rushed off her feet!

Stayed for two nights here (the hot weekend in April). Our room was very small, but adequate, with a small en suite but. Wonky floor and walls add to the old feel of the place but the room was pretty desperate for an update or as least a decorate.

The Swan in Bradford on Avon does the best Sunday carvery. There was a choice of chicken, beef, and ham and once you had your plate you could have a choice of as many as you liked. All cooked to perfection with wide choice of veggies best rosters I have tasted and superb cauliflower cheese topped off with home made gravy. Big portions and great quality in a country pub atmosphere really nice way to spend a Sunday lunchtime

My boyfriend and I stayed at the Swan for three nights - it was plenty. The room was small and compact. Due to the age of the property the walls were not straight and there was no ceiling light due to the very low ceiling. This was understandable, but it did mean that the furniture didn't fit and the room was dark all the time as the small window couldn't compensate for the lack of lights. Although the bathroom was on a pump system, we did manage with the lack of water pressure. Unfortunately we had to improvise with washing our hands in shower gel as no soap was provided on the sink. The bed was clean and the facilities were clean but the floor wasn't vacuumed and remains of the previous guest/s were visible. A short stay is fine but any longer would be a challenge.

James the manager was a delightful person, the hotel was very clean and intrestesing the food cateted for the English and far eastern taste buds. Beer was just purfect and the sherry was super Lesley

Right in the middle of town, perfect for everywhere, good touch of history, great staff and service - what’s not to like. This is a big fat comfy pillow of a hotel, good sized room, great view, comfy bed, great shower, the bar keep on the Friday night was generous in his hospitality!

Superb thai food and lovely friendly staff. All food freshly cooked and served promptly. Highly recommended

This was our second time enjoying The Swan’s Sunday carvery but the first for a long time. The service was friendly and courteous; the food quality was lovely; and, for booking a table, we were given a delicious apple crumble - in fact, one of the best I’ve ever tasted. I would definitely recommend The Swan for a number of reasons. Some members of the party were tricky to please but the staff couldn’t have done more to accommodate. I think this place should be more highly ranked on Trip Advisor. Thank you all!

Superb food, well presented with friendly staff in a 16th century public house and hotel. Many original features, including a large inglenook fireplace, are still in place. It has a cosy ambience with the swanny river at the bottom of the swanny car park!

We live locally but went here on a recommendation for their Thai food on a Friday night. The restaurant has a menu with Thai food on one side and pub classics on the other and the setting is more hotel pub restaurant. One benefit of this though is that you have a full bar option with 4 draught beers to choose from and a decent wine list.

First time we've tried the Thai experience. Chose a set menu. Ok, but nothing exciting. No ambience. Virtually empty. Staff were very inexperienced students. #50 for a set meal for two, a 175ml glass of wine and a pint of beer. When we left no one even said goodnight. Wouldn't go again.

stopped for a beer while wandering around Bradford on Avon, pretty good choice, barman offered tasters to help us choose

We stayed here as we were going into Bath to watch the Rugby on the Saturday. We arrived on the Friday to a great Welcome. They were very helpful and let us know that our rooms would be available soon and also what to do around the area.

Went for a few drinks and really liked it as we sat by the fire and had a cosy evening. Quite quiet - would have been better with more atmosphere.

Our room was at the top of the hotel and tiny and quaint. It was clean and warm with plenty of hot water and very quiet. We liked it very much. We had a super welcome from the manager/owner and had a parking space. Our breakfast was good with cheerful service. However. This is one confused hotel. It is super old. Old stonework. Big fireplaces. Flagstone floors etc BUT there is no comfortable seating in the bar , there is no crackling fire and candles and all the old stuff has been replaced by modern paintings and plastic flowers. They are plugging Thai food when the best Thai restaurant in the county lies within 200 yards. It is a great place to stay in a fab location but the bar does not encourage you to cozy up for the evening.

Delicious thai food for lunch or dinner. We had lunch with our friends and everyone had a lovely meal. The flavours were great. Will definitely be back!

I love Thai food and have eaten in literally hundreds of Thai restaurants, both in the UK and abroad.

Not my type of pub at all. No atmosphere. Nice enough guy behind the bar. Nothing going on. Just had a drink; definitely wouldn't stay !

Sunday lunch carvery experienced poor service having to wait for many items to be delivered. Could have been better prepared

Tiny rice portions.Weird tasting prawn crackers.Obviously using really old vegetables in curries.Prices don't correlate with this quality of food.Won't be going back!

The swan catered an event for me and were absolutely perfect! Food was delicious and loved by all at the event and the addition of Thai was really a selling point. The manager and staff were great at sorting everything out and were really helpful and attentive when it came to serving the food. Would recommend to anyone needing a caterer

Wife and I stayed here for a couple of nights over a weekend, place was fully booked although you wouldn't know it. We had a standard double room, loads of space which was good. Staff friendly and very helpful. Good place to use as a base for exploring. Breakfast was good and as someone had previously mentioned portions on the small side, but good for me as I do tend to over indulge. Had a meal in the evening, very good, large portions so beware. The premise is old so the floors are uneven and the walls are wonky and the plumbing is slow- not an issue. The only downers would be confused identity Thai/english and the rooms could do with some tlc , deep cleaning would be good and some fresh paint wouldn't come amiss but nothing that would stop us coming back. car park is at the rear by the bridge.

Opted for the Thai menu and was not disappointed. Lots of choice and really nice food. Warm and cosy pub and welcoming staff.

To celebrate our 32nd Wedding anniversary, my husband and I booked a room for two nights. As we don't have a car the Hotel's central location was perfect for us. Although our room looked towards the main bridge, the noise levels were really low meaning we could get a couple of good restful sleeps. My husband is a carnivore who is relatively easy to please, but I am a vegetarian with a malt and yeast allergy. This combination often becomes a problem for some establishments, but certainly not here! All the staff could not have been more helpful and understanding which meant I could dine on some fabulous Thai food and had options for breakfast. For his first evening meal, my husband choose the 8oz sirloin steak from the Thai menu (they also provide excellent pub classic meals), he thought is was absolutely fabulous and we will be going to Bradford on Avon again soon so that he can sample another. We will certainly will be staying there again.

Husband & I stayed at The Swan on a Saturday night. Great location with free central parking. The hotel let us leave our car (at no charge) in their car park all of the following day whilst we hopped on the train to Bath. Friendly staff, great breakfast which was included in the room rate. On a not so positive note... Feel that the Hotel is struggling with its identity - Traditional cuisine : Thai dining (best to do one thing well). The room was very tired looking with mould on the bathroom sink/shower area tiles ( try HG mould remover/the only thing that works!). Its always a treat to get away for a few days & sure I'm not alone when I say that when paying £135.00 for a room you'd always expect a more luxurious surrounding to the one you have at home & not have to slum it - sorry, just saying!

We came to the hotel for a reception for my Sister-in-laws wedding. All the staff were lovely- helpful and hard working, we had a lovely three course meal, nothing was too much trouble.The evening was spent in the cellar bar, all good and a great place for a disco, also a seating area with sofa for those not feeling too energetic !!!The room we stayed in, room 1 was large and comfortable with all the little extras you could need, impressed with the nice big towels !!! It was at the front of the building so a little noise from the road but you have to expect that if you book a hotel in the middle of a town but very handy for shops, cafes etc.The breakfast was very good with a good choice on the menu but what made it really good was the lovely Gemma, she worked so hard and was so cheerful- Gemma is a little ' Gem ' so thank you for a lovely stay in a very comfy, historic building

We had an evening meal here.As its Thai and general bar food we were able to choose a bit of both...starter Thai, main, bar food. Very nice. The waiter was very attentive and made sure we were comfortable and had everything we needed.

This hotel accepted us with our Newfoundland dog for an evening meal. The staff were extremely welcoming and pleasant. The food was most likely the best Thai food we have had outside Thailand.

Called in on my through the town. Surprisingly quite place considering it's July and just by the River Avon. Good choice of menu and I went for a Thai lunch which proved to be good quality and pleasant. Service good and efficient too.

Had lunch here and had a nice homemade burger with thick cut chips which were lovely. Stayed for Thai dinner on another evening and really enjoyed the nice authentic Thai taste. Good value and good portion sizes. The service was quick and friendly. The resultant was a little too hot and could have done with windows being opened. I would recommend.

When I arrived, the Swan seemed to be pleasant enough.I was shown to my room, I was throughly disappointed, I booked the hotel through booking.com and the pictures were quite luxurious, I had just driven for five hours so the blow was softened by the memory of the pictures, a little luxury at the end of the drive. I was greeted by damp, a light nearly hanging out of the ceiling, a kettle that leaked everywhere, no more tea topped up after one nights stay, and the food was of limited choice; even though I paid £75 per night, breakfast was not included!! I had a little boy so this was not ideal. Tom said I could have breakfast for £20 extra for the two mornings, I was so dissatisfied at this and opted out. Food was quite expensive, and I was nearly told I couldn't buy from the child's menu, until there was a change of heart. I was told I had to pay upfront before I had even stayed, I had only been in the door 10minutes, this was because there were previous runners, fair enough but I didn't think I looked like one....! On the plus side, having said all of this, the staff were very kind, trying to calm my tired child down. Packing dinner for me to take upstairs so we did not miss out on dinner. As accommodating as they could be, really didn't want to be dissatisfied but I was. I won't be staying here again, I think I could have got the premiere inn for £20 cheaper and breakfast was included.

Good meal with family . Friendly Thai waiter got us everything and quickly . Good menu choice. Right by river in the centre . Meet assistant manager again very friendly and helpful

We arrived late and the manager could not have been more helpful he moved his car for us to get in the car park, bed was amazingly comfy, sadly the bathroom could do with some tiling at back of bath, however food and drink good and breakfast very enjoyable.lovely location and very pretty

We had just arrived in Bradford on Avon and looked for somewhere to have lunch, found The Swan just by the Bridge and was very pleasantly surprised. We were expecting the usual pub lunch but to my surprise The Swan offered a Thai menu as well, I had sumptuous spring rolls and Tempura vegetables, a very nice change and cooked to perfection! Well done.

Went to the Swan for lunch on Good Friday. We were attracted by the Thai menu as we thought it's a good addition to the town. We had the green curry chicken from the lunch menu, and the roast duck with Chinese 5 spices from the main menu. The roast duck was very nice, the green curry was just average. The amount of rice came with the curry might be too small a portion to most customers I'd imagine. Service was reasonably good. Would go again next time we are at Bradford.

I always take my family here for food over the Easter break but never again. The chicken satay and tempura king prawn came dry without sauce. They messed up the garlic bread order and then had a cheek to take two pieces off my brother-in-law's plate because they had given him too much. The chicken noodle I had was the size of a child's portion. When I complained and asked to speak to the manager I was told he was the chef and working in the kitchen, far too busy to come and sort out my complaint. We were not compensated for the terrible service and when I said I would be writing a review on trip adviser was laughed at by one of the bar staff. I definitely won't be going there ever again!

The Swan Hotel is a quaint place to stay with some of the friendliest staff I have ever encountered. James was incredibly helpful upon our arrival and provided excellent service, both for hotel-related inquiries as well as things to do in the area for our less than 24-hour stay in Bradford-on-Avon. The rooms were very nice, clean, and had wonderful views of the beautiful architecture that surrounds the hotel--including the hotel itself. The complimentary breakfast was superb and includes a guest's choice on a cooked dish! I would highly recommend The Swan Hotel for any length of stay.

Anytime a pub starts serving nontraditional pub food, you're going to have a problem. In this case, they've mixed in Thai food. Our server appeared drunk.

Excellent food here and you can stay in this former coaching inn. Now offering Thai food also as the owner knows Thailand and has some great recommendations. Worth a Visit... Oh and you must try Sunday Lunch here amazing. !

My son and grandchildren treated me to the Sunday Carvery on Mother's Day. I have been to the Swan for drinks before and like the old world feeling inside. The waitress was very attentive and the carvery was plentiful and delicious. There were two or three meats, roast and new boiled potatoes, yorkshire pudding and about five other vegetables to chose from. A selection of pickles were available too. We all enjoyed our meals and three of us had desserts, a fruit crumble and some "frozen Eton Mess" which was a bit like a deconstructed Eton Mess but quite enjoyable. A successful day.

We popped in here for dinner on Sunday night, 8 of us plus 2 dogs. We almost didn't stay but so glad we did we all really enjoyed out melas most of us having Thai. My massaman curry was one of the best I've had.

We were looking for lunch on our first ever visit to Bradford on Avon, a lovely old English Mill Town with a church dating back to Saxon times.The Swan Hotel has a car park for patrons, which is a fantastic bonus in this fairly touristy area. The car registration must be given at reception in order to obtain a 'permit' to park.The restaurant was empty, which is always a bad sign at 12.30 on a Saturday, but in all fairness to the Swan Hotel, our fish and chips and Thai noodles with chicken were very pleasant and filled a lunch sized hole easily.The pub is old and faded though, desperately in need of a makeover. The restaurant should be buzzing at lunch time on a weekend. It is a busy tourist town and there is no excuse for an empty restaurant.The service was rather hit and miss. Starting with one poor girl, who was obviously on her first day, a nice young man and the manager. They seemed not to be able to cope with the amount of clientele that they had - us! Oh, sorry, one other couple came in, they had to ask for a menu, ask to be allowed to order and hadn't managed to order before we left.The manager was pleasant and we had a little chat with him, but the pub/restaurant had no ambience and nothing to make us wish to come back another day. There is apparently a cellar bar and regular live music. I can't comment on that, hopefully its nice and pulls in the punters but, sorry, it could/should be a lovely place for lunch and needs a big shake up.

Querky, Well placed just by river strange booking in had to pay for 3 rooms individualy! Also asked which room was the best told all very simular = four poster, twin and double!!

Not knowing the area when I first moved here my parents booked a room here for 3 nights. It was a bad experience, with shoddy rooms. They wouldn't tell me how much they'd paid they were so embarrassed, but I found out and I was horrified. Can't recommend at all.

From the moment we arrived we felt completely at ease and welcome. Lovely room, spacious and clean. Lovely food, breakfast and dinner (Thia option). Will definitely return and would highly recommend to all.

We stopped here for lunch whilst passing through Bradford, principally as my Thai wife wanted Thai food whereas I just wanted a sandwich.While staff were friendly and we had a good conversation with the Manager, service was extremely slow. We had to wait a good 10 minutes just to get a menu, another 20 to order and then about 45 min for fairly simplistic food. All in all we were there about 2.5 hours - an unnecessary long lunch! What made it more concerning is that there was only about 6 tables taken, I think the restaurant would go into meltdown if it had many more customers!Food was ok, nothing special. Wife commented that Thai food was very salty

A carvery lunch for 40 on a prebooked visit. This reminded me of a school dinner. Portion control was very strict and the portions small, I felt like Oliver! The meat was of a poor quality and cranberry sauce had finished before half of us were served. The alternative dessert was meringue and fruit compote. The fruit was still frozen. The restaurant is close to the front door and cold.I left the venue still hungry

I took my partner here for dinner on our visit to Bradford-on-Avon. It was a Friday night and the place was nearly empty which should have been our first sign. After waiting for a disappointingly long time to be served at the bar we ordered a couple of drinks and the Fisherman's Board. We were served promptly and the staff, when you got their attention, were friendly and helpful. The meal itself seemed fine but at the time we commented on the texture of the salmon, remarking that we thought it may have been previously frozen. I avoided it as salmon isn't typically something I enjoy anyway. My partner did eat it and as a result spent the rest of the evening back in our B&B quite unwell. When I approached the managers of The Swan about this they refused to accept fault and blamed everything but themselves. It may well have been something else eaten that day but we had exactly the same food all day so I'm not convinced. The Swan said they checked their stock and everything was in date, but I personally wouldn't trust it. Disappointing start to our weekend break.

Stayed midweek, large restaurant, pleasant rooms and attentive staff. Shame the food came out warm same as breakfast. Overall not bad, good bitter on draught.Good parking at rear which was a bonus in this historic village.

I can't fault the staff, very helpful and welcoming. The food was pricey, tiny nut burger and chips £10 - way way too much for what it was. Breakfast a tidge disqppointing, Eggs Benedict (should have been called Egg Benedict - one egg on half a muffin - but the hollandaise sauce was lovely. I had a single room, and it was very comfortable - super mattress and pillows were comfy. Lots of choice re in-room beverages - excellent.No light in landing (room 5) - you will need the torch light on your phone to navigate the small landing and lock to your door!If this sounds a bit negative, it isn't meant to be - but for £99 for single room with breakfast - a tad pricey.Last thing, coudn't find a single shop within 5-10 minutes of this town centre hotel which sold sandwiches, food etc., most odd.

I think this is the oldest pub in town and sadly the restaurant always seems to be empty. I have been about 5or 6 times but it is always empty whereas places opposite are full. The restaurant seems to lack atmosphere, maybe because it lacks customers, and the staff are not very knowledgeable about what is on the menu. I can't say what the food is like as each time we've been we have left as there isn't nobody else in the restaurant. I have used the bar a few times but the staff take forever, especially when using the till. Such a shame as it should be the heart of the town.

Five years ago we "took over" The Swan and used it as the base for our daughters wedding and were reasonably satisfied so when we wanted B&B a couple of weeks ago we approached the experience positively. It was a busy weekend in Bradford and we were booking late so we took a room for the first night which was described over the phone as "a little cramped" Room 14 - it was awful - virtually a box room into which they had squeezed the most basic bathroom facilities - windows that opened onto the busy main road and as the weather was warm they had to be open. On the second night we were moved to a better room but still paid £100 for the room 14 experience.The Breakfast was really unimpressive apart from the black pudding which was good but the rest was ordinary and the mushrooms and tomato poor. The self-help toaster took an age and the jars of homemade jam and marmalade, instead of being a treat, were so old they had almost turned to sugar. The fruit salad was obviously out of a tin and looked very tired.The owner/manager was charming and helpful, giving tips and advice to foreign visitors. The other staff were willing but young and inexperienced.The general atmosphere was friendly but the overall feeling was one of an old, prestigious hotel that had seen better days and was desperately in need of some TLC and simple attention to detail.The town is great - the position of the hotel within the town is great, by the river and the beautiful bridge but it could be so much better

Booked a Deluxe double at £150.00 a nightLarge room ,but basic furniture no character or style.Bathroom ,cracked floor tiles and mould on bath tilesKettle on floor as all plug are skirting board height,lead doesn't reach tableRoom at front of hotel next to a busy and noisy road Very loud jazz music playing in bar ,drinks expensive Breakfast lay your own table, Pet Hate stand for ages at toaster for just warm bread and long queues Do no toasters work in hotels?

Some parts of the building feel a little down at heel but it's a big place with decent beer and food (although why pubs offer Thai is a bit of a mystery), helpful staff and a live music venue which is always a plus. This is a beautiful town on the Avon and this place couldn't be more central. Btw, reading previous reviews, anyone leaving without paying for drinks they've had on the flimsiest of excuses is extracting the Michael

My room was vey pleasan if a little overpriced t but apart from the restaurant the public ares were a little tired and need freshening up .

Many of our extended family are Thais - indeed, our daughter-in-law ran a Thai restaurant in Hua Hin, Thailand - so, when my husband ordered a Thai meal with hake, he was expecting something special. Disappointingly, the fish turned out not to be even a close relative of hake, but so cunningly disguised with an over-zealous amount of chilli it was hard to tell. My smoked salmon salad was totally underwhelming. The lettuce (unimaginative leaves) was covered in slime, presumably from leaves that had been 'past their use-by date'. The garlic ciabatta was very nice and helped to fill my empty tummy and I took the smoked salmon home to make it into a quiche. Our waitress was very nice indeed and I'm sorry we had to complain, but she was to be commended on her tactful attitude. Such a shame to find one of our local eateries doesn't rise to the challenge - and will someone do something about tubby workmen using the ladies toilets, please!!!!