The Sun Verge in Denbighshire

Food burnt they told me this is how it comes they advertise chips u get fries cold ones at that service not up to scratch got a refund but took 8days

I understand it's dog friendly but why would you seat someone with 11 dogs, sorry I will fix my English "why would you seat somone without dogs in a room with 11 dogs in it. To reiterate I never had 11 dogs but there was 11 dogs in that portion of the restaurant

I wouldn’t even serve the food I got from sun verge to a starving dog, disgusting, the cowboy burger was raw in the middle I don’t think a cowboy would even eat it, my friend had a mixed grill the sausage was cremated RIP, they gave us free deserts as an apology NO THANKS.

We come in here after the dog plays on the beach . Lovely friendly pub 😀

We visited the Sun Verge today for a family meal. Initially there was a misunderstanding regarding our order, however, the Manager came and explained the mistake to us and offered complimentary drinks. Once sorted the food arrived promptly, tasty and hot. All the staff go above and beyond. I would recommend.

Excellent. Really enjoyed the food,...steak was fantastic 👍

Excellent food staff were super helpful and food arrived at our table 10 minutes after ordering cosy atmosphere

Food was lovely and staff friendly and helpful

We liked it and will go again. The carvery didn't look good though, the beef had been under the light too long.

The food was wasn't great at all my teens ordered adult burgers and got about 10 chips that was hard not worth the money I had to cook them something later when home the table was sticky and the toilet's had toilet paper scattered all over the floor unfortunately it's not somewhere I'd recommend

Just been in for lunch before we check into haven , with my partner and 2 boys. Service was great, Ethan on the carvery was lovely and polite. Food was great !

Drove all the way from Liverpool and my sister from Leicester x Booked in the travel lodge opposite x And was hungry so the closest was sun verge x So we both went over to order a carvery don't get me wrong the bar fella was very helpful x But the food was disgusting I got turkey and beef the beef was full of fat and you couldn't even chew the beef so put that to one side started on the turkey and it was so dried up couldn't eat it so I left that to x Started on roast potatoes and they where like rubber the knife wouldn't even cut them x So all I had was the veg by this time veg was cold carvery was put onto a cold plate so everything went cold very quickly x No one even came round to ask was everything OK so I had to take it to the bar I explained everything and I didn't even get a sorry no reply wot so ever x You could see on the plate all I eaten was cold veg x My sisters was the same she had beef and gammon she said she would have to leave the beef as you couldn't eat it x I was fumming cos no one even said sorry x I will never go in there again and if people Shere going in that day nor will them x I heard another couple complained too x

The place is tidy, food is ok, there’s a worker called Steve who’s really funny and nice. All workers are brilliant 👍🏻✨

Came for a birthday meal, was quiet and well lit. Although tables were the horrible sticky wood which was off putting. Food was great, came out fast, well presented and hot. Staff were also very helpful and happy to bring out our birthday cake. Slight issue with ordering through the app but when mentioned, staff managed to get our order quickly. Would recommend based on staff and food

We pre booked a table and were seated in the window facing the sea which was lovely. We ordered and staff were as always friendly and polite and asked it we needed anything else. Starter was lovely and the mains were cooked lovely, hot and tasty. Were were cleared of any mess and asked if we wanted to order more drinks, which we did. My only comment was there were lots of dogs and as much as I love them, we have one at home late in the evening is not for me really-5pm should be the cut off for pets and then not have a smell for a meal. They were all behaved but we had 3 sat next to us. One of our favourite places for a carvery on a Sunday is here and will always return.

Regularly visit here. Staff friendly and food is a fair standard. Be sure to check for promotions

Fantastic food Fantastic friendly staff. Highly recommend 👌

Relaxing place to be recommended

Really enjoyed lunch here today great atmosphere

I usually ignore reviews and like to try it out for myself. My daughter and I went in just after 2pm. Although there were plenty of people it looked liked they had eaten. We found a table easily so that's what gave it a 1. We were served fairly quickly by a girl with dark hair grey shirt didnt get her name. So that gave it a 2. There were only 2 bar servers and the bar is very big. We were in an organised queue but just after it became chaotic as people were queuing in all areas. We went to the carvery had to wait. My plate wasnt warm at all. The roast potatoes were odd. New potatoes with a slight roast and rock hard 0. Mashed potatoes tasted like smash 0. We waited a good few minutes for gravy and this meant my meal was cold. 0 The gravy was gloopy and didnt taste of meat stock. 0 lastly there were no knives and forks so my daughter went hunting for them.0 In all I waited at the bar because there were only 2 serving 0 I waited for the Carver and had to prompt staff 0. I waited for gravy and had to prompt staff. Had to self serve own cutlery AND last straw no pepper in pot! Will not be going back anytime soon. It's not peak holiday season yet...so how they going to cope.

We were looking for a dog friendly pub and this had a sign outside saying it wasn’t but it is at the back on the carpeted areas, we had drinks and a few starters, lovely food, staff were lovely and even brought the dog a bowl of water, would recommend

Ordered food, steak pie x 2 and chicken masala, 1 steak pie was still frozen in the middle, and 1 steak pie had 1 small piece of meat in. We should've prob just asked for our money back but hey ho

We were walkins and found ourselves a table. Managed to order through the online system which was really straight forward! Drinks were brought out extremely quickly with the food following a very short while after. Food was excellent, very generous portions, not a crumb left! Our server checked in to make sure all was ok, can't fault the service at all. Thanks for a lovely meal!

Lovely food I had the carvery which was lovely my husband had the fish and chips equally as nice I would definitely recommend

Great food and better people. Great work, team.

Friendly staff and a warm welcome. Tasty food and relaxed surroundings.

Had regular chicken burger was good with very nice fries

The perfect Sunday carvery. Clean, comfortable environment and perfect food (again). Highly recommended

Terrible experience we went in there mothers day &this miss trunchball told us where to sit !! I can understand that but the same happend today we were told tables were booked !!!! We was in there for over 2 hours &she moved us wen I asked but wen I asked for table we wanted she said no that's booked never asked how long we was estimating to stay or anything !!!all the time we stayed no one sat on that table we ast for &to top it all she brought 2 guys with a dog to table right next to us !!never thought to ask if we was OK with that well my husband is elergic to cats &dogs &has been sneezing &his eyes swole up very unprofessional well I hope u r happy miss trunchball !!!!!

Just returned from a lovely meal at the Sun Verge. My husband & I turned up there at a busy time without booking a table. The lovely young lady behind the bar managed to find us a table. We were then served by another young lady who was also very pleasant. We both had the carvery, which was so good! Beef was cooked to perfection! A huge thank you to the staff for making our visit 1st class.

Best advice I can give about this restaurant is to avoid it at all cost.. Food is cold, waiting time is long. Not value for money. Very dirty place

Met up with friends here and it is very doggie friendly, our boy even had his own menu and we were asked if he required water. Our meals were delicious, plentiful and reasonably priced. We got our car park money refunded at the till and the chap behind the bar was really friendly and helpful. I would eat out here again. Our dog was made welcome but there was also a dog free zone for others to use if they wanted. A first class experience.

It's clear when you enter what you must do to get food- go to the bar with your table number, so my partner (we were a party of two) went to the bar, ordered the carvery and the drinks. When we went to the carvery station, there was no one there. After perhaps 4 or 5 minutes, with a queue of now four people, including a wheelchair user, a server came out and we had a choice of pork, gammon and turkey. We both opted for turkey and pork, the former having a tough, inedible, outer layer (not the skin). The Yorkshire pudding was dry and almost leathery. Some complete arse, another customer, had somehow mixed the mint and apple sauces. It would have been nice to have a choice of lamb or beef on a quiet Monday. The vegetables were perfectly adequate for the carvery price. My main beef (see what I did there?) were 1) indifferent service - end of season is no excuse and 2) poor choice of rather sad meats.

Excellent food and service. Couldn't ask for more was served by Steve and a lady called Rach I believe. Thank you so much.

Great place, will be back!! Ted (dog) and I had a great steak perfectly cooked. Staff were friendly and made us feel really welcome. Rachel even recommended some activities in the area that would be suitable for Ted and I. Thank you, see you again next time!!

Took my wife out for an Anniversary meal at the Sun Verge, great food and atmosphere and Rachel who served us was lovely.

Always have the carvery which is good value and quality. Also like the location and the staff are always very helpful and efficient.

First time coming here and definitely will be back. I came here with my boyfriend, I got the fish and chips with mushy peas and he got a large carvery. We got a nachos sharers for a starter and they came out within 10 minutes super happy about that, our server Megan was extremely polite and always had a smile on her face. Carol..the chef cooked my fish to perfection, I asked for not too much batter and she managed to deliver. Finally, the carver Rachel, who served my boyfriend, was extremely kind and was very jolly, always seen with a smile. We never had a problem this whole time we were here and we will definitely be back soon.

Great food, perfect spot for a family catch up, Rachel always looks after us and her service is always spot on. Family favourite

Food was lovely and Rachel, who served us, was brilliant

I'm not usually someone that stops in the "pub" in the middle of the day I tend to go more for a cafe if I'm going to eat out at lunch time. However I was out with my daughter today for the first time since she's had the baby and we had been taking a walk down the promenade, when we saw the sun verge. There were a few young families sat at tables outside and the exterior looked welcoming so my daughter suggested that we should try it out. I was very pleasantly surprised by how clean and fresh the place was, we were welcomed by a member of staff within moments of walking through the door and shown to a very comfortable table. Looking around it was nice to see such a selection of people enjoying their lunch too, from families to a couple of business people. The staff I must say were exceptional considering how busy it was, "Rachel" in particular made me feel so at ease when ordering (because I'm such a fussy eater) my daughter hates when I order my food, but Rachel made me feel totally normal and nothing was too much trouble. So thank you again Rachel for all your help and patience.

The food service was extremely fast even though it was busy today, and the food was up to standards.

Stopped by with a few friends for lunch and a few drinks, food was great and we had a really good time, we were served by Rachel really helpful, polite and friendly big thank you to her.

Food was beautiful and reasonably priced, only down side was we waited 45 minutes for pudding and our drinks were disposed of while we was waiting, we were told our table was booked for someone else at 7 30 but we still hadn't received puddings.

Excellent Sunday roast excellent all the food eaten twice in two days staff polite and very friendly would recommend.

bad, my review was given to your actual company so I have left details. The food was awful for all of us in the party. Incredibly slow service. Staff not helpful. We gave it a go despite many people leaving the day before saying the as above. 45 minutes for scampi and chips is bad with no apology.

It was a a lovely place to eat. Food was delicious, I had the steak which was cooked perfectly. Prices for food were very fair with the big portions and the staff were very lovely.

Beautiful place, great food & drink and lovely view of the seafront :)

Child friendly with nice play area. Sunday carvery tasty, with 3 plate sizes for all appetites.

Numerous visits to the sun verge whilst visiting family. Good position near the beach. Play area to the front. Good food especially the carvery.

We recently visited The Sun Verge and will surely go back! The service was exceptional! The staff, particularly Lydia and Emily, were polite and attentive, going above and beyond to deliver an excellent experience. Well done, and thank you!

Was in there the other day and was served by amazing staff, Lydia and Emily. They were both very polite and kind. Couldn’t have asked for more

Came for a Sunday dinner and was served by Lydia and Emily - lovely girls with excellent service!

Fab..totally transformed..highly recommend

Had a great time at The Sun Verge with the family this weekend. Thank you for the excellent service by our waitresses Lydia and Emily who were lovely and made sure we were well looked after. Will definitely return!

Well we just walked in and no tables available but man said we could seat outside which was OK with us ordered food what come wrong and sent back 8 people eaten carvery wasn't the best fatty meat and alot run down had to a wait so food going cold why waiting for more stuff come out plus we ordered at table but still had to come in side for get are drinks and carvery tickets A waste of time ordering at the table as still had to come in get stuff

We was very upset disappointed with this pub why call it dog freindly .we was staying in lodge in Ruthin decided to come into Rhyl for the day with 6 Adults 2 Dogs .we parked our cars on the pub car park 3 cars £5 each thought take dogs for walk to tirer them out before a meal in the pub was told you can eat in their get your £5 back as my daughter went in to book table for later the woman behind the bar was rude said yes dogs can come In but no barking no jumping on furniture definitely no wet dogs well that was that we decided not to eat their lost our £5 deposits .how can this pub be dog freidly if dogs are not allowed to bark .I wudnt let my dog jump on furniture let alone bring him in wet her attitude was horrible Dogs bark lost our costume won't ever be back

Very busy but all staff working hard to serve everyone x

Always like visiting here because it’s a great location, good food, reasonable prices, good service and dog friendly , they even have a doggy menu !

Great pub, good price for food and drinks! The staff were all very lovely, especially Lydia, really friendly and very welcoming

Food was lovely and the steak cooked perfect! Couldn’t recommend more

Food is great just not enough staff always only one behind the bar

Loved the carvery fantastic quality for a very good price will definitely be going back, all the staff were friendly fantastic service

Ok we booked a table for 3 people at 4.45 , on arrival there were dirty tables everywhere , I spoken to a member of staff to say we had booked a table for 3 people unfortunately now there was only 2vof us , she refused to give us our reserved table yet there was lots empty and pointed to the area with minimal space and dirty tables then said or sit outside . We did question our original booking but got tutted at and we just left . We had a similar experience before but thought we would give you a 2nd chance but never again . I'm local and will never return .

Paid for carvery. When we went to get it there were things missing. The excuse was we are along soon. This is inconsistent with advertised opening hours. Grumpy staff. Previously staff were eager to get away and spoiling experience well before advertised closing time.

Worst fish I've had in any pub/ restaurant.

Booked a table for 17 young people with SEND. All staff were absolutely fabulous, accommodated us fantastically. Food was excellent. No issues, nothing was too much for the staff. Definitely recommend. Thank you for a lovely meal! We all very much enjoyed every moment

The food was awful with dirty tables. The staff was helpful & it was a lovely day so it had a good atmosphere

Friendly, polite staff. Delicious carvery at a very reasonable price. Very much enjoyed our visit.

Went in for a meal with the family, yes there was a lot of us. However when we asked about tables and if there was any available, separate or together they said no sorry, the place was almost empty with no reservations on tables nothing, we thought ok. But then the attitude started with them and staff whispering away “now they’ve gone outside now”. Clearly. Staff wasn’t helpful at all and they are so rude. I would not recommend eating here if u have a large family (although would have been quite a lot spent) they dislike large families and give attitude and then no respect at all. Call yourselfs a family pub ha. Full of it. Whispering behind peoples back isn’t a good look either. Just sayin

It’s lovely I would highly recommend

The staff were too busy serving drinks . We stood at the bar to tell them we had booked a table but they were too busy to speak to us so we found a table of the correct size and ordered from there. Very very slow service and the food was awful. We waited so long that we had to pay for more parking tickets. Won’t be going there again!!

Fantastic value for money great quality food friendly staff

Customer had locked their keys in their car came out picked door lock open and retrieved the keys another happy Customer 🔑👍

Need more staff. I had to take my main meal plates to the counter to get my deserts.

Lovely calming and attentive staff Served promptly and efficiently Clean and tidy all around the building (inside and out) Food was delicious and arrived at the perfect temperature Overall a great experience

The manager was so helpful with the parking difficulties, he and all the staff were really friendly and nice , the restaurant was nice and clean and the food was fresh and lovely would highly recommended and will be returning

Having visited before we expected better. The food wasn't as good this time. The burgers were dry and the buns over done. Shame as it's not consistent. You can get lucky and have a really good meal but not this time.

Food was OK, didn't have all the food on the menu. Staff ok.

Nice food friendly staff nice play area for kids outside very clean

Parking is confusing if you've not been before, pay machines are at the front door. Service and food were spot on. Kids rated the play area 9/10

Absolutely top quality food and as a vegetarian the cauliflower cheese tart is a lovely option on the carv

Terrible meal my steak was under cooked in middle, tables sticky an dirty even after waitress cleaned it. Won't be going back.

Very chaotic no welcome just what table you at nobody on carvery to help or take ticket

Well been a while since we visited here but are daughter told us try it it's changed so my son treated myself and his mum to a birthday meal on Saturday and was really presently surprised was great found a seat straight away really enjoyed are Meal top makes to the chef and staff.. vast improvement since are previous visit

Nice meal for the whole family, would recommend.Great service

Visited 3 times over the past month and always great 👍

We were there a week ago.food.service was realy good.table wasnt that clean.only thing when l was paying with my card it didnt work so the staff leaned over and must have pressed the tip button,becouse l have just checked my bank details to see £350 was taken separately from my bill.which l am annoyed about

Food & drinks here are what you’d expect here for a family pub sat right on the seafront. They offer burgers, veggie chilli, lasagne, carvery and lots of other pub favourites at fair prices. The views sat on the rear terrace watching the sunset over the sea is wonderful. Good place for kids. Best was the staff… they were working incredibly hard running the bar & restaurant during a busy Friday evening. Whilst I can imagine operating in a small team is demanding, all the staff remained professional, friendly & extra helpful. Shoutout to Kyle, Shelbi & Dylan who are a credit to the business… many thanks!

Food & drinks here are what you’d expect here for a family pub sat right on the seafront. They offer burgers, veggie chilli, lasagne, carvery and lots of other pub favourites at fair prices. The views sat on the rear terrace watching the sunset over the sea is wonderful. Good place for kids. Best was the staff… they were working incredibly hard running the bar & restaurant during a busy Friday evening. Whilst I can imagine operating in a small team is demanding, all the staff remained professional, friendly & extra helpful. Shoutout to Kyle, Shelbi & Dylan who are a credit to the business… many thanks!

Had lunch with friends recently. I had the small plate carvery, the meats offered were varied and cooked to perfection. Friends also really enjoyed the fish. I would definitely return. I used the parking outside too, which if you show your ticket, you can get some money off your bill... worth knowing. Enjoy!

Absolutely amazing food and excellent staff! Would highly recommend!

We are locals and love this pub simply because it's a great warm and friendly atmosphere there. Food is great and sea view is just a bonus. Very friendly staff and customer service and we willbe here more often.

Very rude member of staff called Gareth who immediately upon entering was rude and arrogant over us walking past the please wait here to be served stand which wasn’t attended and also not in very good view. We left without eating or even purchasing a drink ….. lost a very good sale from a decent family of 5 adults and 3 children so will take our custom elsewhere.

Food top notch as always,Ste gave us 5 star treatment and made sure we had everything we needed. Management are doing a great job.

Fantastic service, we went to Sun Verge with our 2 year old, we were greeted by Ste who seated us and brought a kids menu and colouring for our daughter. Ste took our order and was very friendly and helpful throughout. We are here on a holiday and intend to return before we leave to head home. Would highly recommend to anyone especially young families. Right by the beach and ideal location for an afternoon out and can walk along the seaside after food.

Above and beyond service, Shelbi, Becky as Chef Carole were amazing, the Mixed grill and Hunters Chicken were cooked to perfection. It was nice to go to a nice pub and be greeted with such good manners and politeness. Will definitely be back again, great staff 👍.

Food was OK just took ages to arrive. Staff complaining constantly, bad atmosphere. Ordered shots which it turned out they didn't have, staff complained when we asked for a refund. Wouldn't recommend

Food was edible but didn’t appreciate waiting 1 hour and 25 minute for drinks that were never coming as they were out of stock only and offered and “alternative” but when asking for a refund being told the manager would be over shortly, finished our whole meals but never heard from the manager I did how ever hear the bar staff speaking negatively toward my party for being “awkward” and “a pain” for wanting a refund rather than alternative drink we didn’t want. Not only this but I was accused of being a liar when separate drinks I ordered through the app also didn’t arrive and when I asked the bar staff and showed her my order confirmation email she said I didn’t order any drinks as she hadn’t got a ticket through, see photo. So all together with my drinks, a round of shots and a starter (our mains had come before hearing back from the server) to never arrive we were out of pocket £36, never in my life have I had as rude servers and I’ve worked in hospitality for 10+ years Eagerly awaiting my rude and unprofessional response from the ‘manager’ like numerous other reviews on here

Decent food but lots of issues with our orders. Steaks arrived no mushrooms on anyones so were brought seperate? Kids starters arrives 10 mins after adults and a round of drinks for 4 took 45 mins we had to ask twice for them. We ordered and paid for drinks that they did not have so asked for a refund it was never processed £24 was owed. This was substituted with £18 drinks? Also paid £50 for a £41 round and had to ask for the change. All this in 1 sitting was just too much for our party.