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5.0

Based on 159 opinions finded in 1 websites

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Nº 9 in 1625 in Cardiff

Nº 1 of 54 American in Cardiff

Score
OpinionsNoteTripAdvisor1595.0

comment_iconOpinions

Excellent everything - welcome, ambiance, service, wine, value and of course the food. Will definitely be returning.

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JonB2019 . 2025-04-12

MORE AT TripAdvisor

This is my new favourite place to eat in Cardiff!!! The service is fantastic!!! The food is beautiful! I went in Feb and I have been back multiple times each month now. I can't recommend this place enough. Dog friendly too!

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Daniella S . 2025-04-09

MORE AT TripAdvisor

Este es un lugar tan hermoso y algunos de los mejores sabores y comida! Los servidores atienden cuidadosamente a sus necesidades y la comida llega rápido, incluso cuando está ocupado!

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Mili R . 2025-03-28

MORE AT TripAdvisor

Food and staff were excellent. Great lunch menu with great selection of dishes full of flavour. Very welcoming and knowledgeable staff

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Valerie A . 2025-03-28

MORE AT TripAdvisor

The Sultan is located in Cardiff Bay and appears to be a converted pub. The layout is split, with a bar area to the left and dining to the right. The interior features red and green-grey walls, low mustard and green upholstered seating, and red ceilings. While the décor is distinctive, the combination of dim lighting and loud background music contributed to an already high noise level, especially with a large group dining. The restaurant seems well-equipped to handle large groups, but this significantly impacted service speed. There was an unacceptably long wait for drinks—my Negroni took around 30 minutes, and after being informed of an additional delay due to a large table, I canceled it. A more efficient approach would be to prioritize smaller drink orders before tackling a large group’s entire order. That said, the service was generally attentive, though a 10% service charge is added to the bill. Complimentary Turkish Bread & Cheese – A nice touch and enjoyable. The Babaghanoush was a small portion, overly smoked, but paired well with the bread. The mains of Grilled Octopus – Three well-cooked, tender tentacles served with a generous portion of vegetables (baby carrots, broccoli, green beans, and baby corn). However, the dish was overly oily, with a visible pool left at the bottom, and needed additional seasoning. Drinks – Due to the long wait, I didn’t get to try the Negroni. The food was generally good, with the complimentary bread and cheese being a welcome touch. However, the long wait for cocktails was frustrating, and better planning is needed when managing both small and large tables. We While service was attentive, it didn’t quite make up for the delays and there was a 10% service charge. The Complimentary Turkish tea at the end was a nice gesture, but overall, a mixed experience.

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Travellingdoc . 2025-03-23

MORE AT TripAdvisor

Fantastic food, fantastic atmosphere, fantastic service. All of the staff seemed like they genuinely cared about you having a good evening, and the food was exceptional.

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Charlie . 2025-02-01

MORE AT TripAdvisor

Quick service and attentive staff. Food was delicious, flavourful but not overly so but kept you wanting to go back for more mouthfuls.

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BiarritzTaxi . 2025-01-28

MORE AT TripAdvisor

Absolutely fab. Great food nice buzz lovely staff. Be careful not to order too much we did 😬 Mixed kebab was amazing. Will definitely be back at some point.

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Michael R . 2025-01-25

MORE AT TripAdvisor

Fantastic. Really great food and lovely staff. I'm keto, and partner is a gluten free vegetarian so we were awkward to cater for, but both dined really well. Look forward to going back.

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Huw D . 2025-01-25

MORE AT TripAdvisor

Lovely restaurant. First time visitors today. Very friendly staff. Husband and I went for the fixed price menu. There were plenty of choices for each course. Food was brought out quickly and was very tasty. Would definitely go back and recommend.

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Liz D . 2025-01-22

MORE AT TripAdvisor

Absolutely outstanding. Service was excellent - attentive without being intrusive. Just the right amount of wait between courses. Friendly and helpful. The food was very good. Tasty and as well as the classics some different offers which I tried and enjoyed. The salad with apple and feta was lovely.

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joeruns69 . 2024-12-11

MORE AT TripAdvisor

Top class meal last night with work colleagues. Food was stunning, staff were great and so flipping reasonable. I’ll be back

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Dave F . 2024-12-06

MORE AT TripAdvisor

We had a lovely two course lunch including babaganoush and golden cheese pastry. Really good service, tasty food and complementary Turkish tea to finish. Will definitely be back!

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Vacationer147702 . 2024-11-28

MORE AT TripAdvisor

So good we had to return the next evening! Gracious warm service. Outstanding food! Ocean Kebab, Grilled Octopus, Ortu Kebab (incredible tender lamb) — all excellent. Authentic Kunefe for dessert isn’t to be missed! Good cocktails and wine selection. Not inexpensive but given the quality, worth it.

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TwoMillionMiles86 . 2024-11-21

MORE AT TripAdvisor

Absolutely fantastic! We had the lunch menu and were visiting to celebrate my daughter’s graduation. The value for money is unbelievable as set menu includes a drink and bread. All the food is freshly prepared and served beautifully presented by really lovely staff who are so very friendly and helpful. I am just sad we discovered The Sultan at the end of her studies not at the start but that’s not going to stop us visiting when we come up for a show at the Millennium Centre. The cheese parcels are especially delicious and should not be missed. It was a lovely touch to have complimentary bread and Turkish tea too. My husband had Coke which was from a bottle not the pump which is used so much these days. Small things but adds to the experience which wasn’t rushed. I think a trip to Cardiff just to try a Turkish breakfast is also needed. My new favourite place!!!!

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Helen M . 2024-11-20

MORE AT TripAdvisor

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