Based on 1 opinions finded in 1 websites

Based on 1 opinions finded in 1 websites
Nº 333 in 338 in St Edmundsbury
Opinions
Booked lunch after seeing their widely advertised ‘Stone’s Throw Kitchen Menu’ promotion: 2 or 3 courses, locally sourced menu, complimentary glass of wine. But on arrival there was only a limited lunch menu of expensive snacks available. Staff said the kitchen had not been told of our booking for the promotion, staff didn’t seem aware of it, but it’s all on the hotel website and being advertised locally and on social media. I had a miniscule slice of tart for £10 very poor value. Disappointing.
Sparrow040 . 2022-02-11
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2 Opinions
My meal was served to me and meat was off, tasted awful and smelt. I asked for no gravy my meal was taken away and gravy was washed off and re served back to me. My second meal was still off. Staff membrr said chef said meat was ok. I will not be returning.!!! A number of other people in party said it was off too. Not a pleasant experience.
171 Opinions
Delivery was 35 mins late after about 6 phone calls ….pizza was luke warm at best….promised a replacement (never arrived) could not understand delivery person and he had not a clue what he was doing putting the cold doughnuts in with the pizza …maybe learn where your going before taking a job delivering and don’t make promises to replace cold food then don’t……minus 10 for crap cold food and delivery
2140 Opinions
Food was cold when it came out. Table was pre-booked and I received a text the day before asking to confirm the booking. When we arrived at the place we were not informed that quite a few items on the menu were not available, i.e no roast potatoes, turkey and other items of which I can't remember. I ended up just having roast beef and Yorkshire pudding, which was cold and the beef was like boot leather. We waited over an hour and a half and in that time only 2 starters had come out. We explained this to a member of staff and the response was "and". We had a 4 year old who was getting very hungry and asked if they could at least bring out the children's dinners. The response was " I will have to speak to the kitchen". When the meals did start coming out, it wasn't the children's. The place was not busy at the time. No one enjoyed their meal. We were a party of 10 and was celebrating a birthday. When I paid there was no apology for the delay and no money off offered. We were not even told to have a good evening when we left. We will not be going back